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/search/

<form role="search" action="/search/">
  <label class="visuallyhidden" for="search"> </label>
  <input type="text" id="search" class="search-box qtext" autocomplete="off" placeholder="Search" name="q" aria-label="Input" required="" pattern=".*[^\s]+.*" data-validation-message="Please enter a search term">
  <span role="status" aria-live="polite" class="visuallyhidden"> Search </span>
  <button class="header-search-button va-search" aria-label="Search" data-aria-label-open-searchbox="Search" data-aria-label-close-searchbox="Close search box" data-aria-label-display-search-results="Display" type="button">
    <span class="icon-search"></span>
  </button>
  <button type="button" class="header-clear-container" aria-label="Delete" style="display: none;">
    <span class="icon-circle-delete" aria-hidden="true"></span>
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</form>

/search/

<form action="/search/" role="search">
  <input aria-owns="results" type="text" autocomplete="off" class="search-box qtext" aria-label="search field " aria-autocomplete="list" placeholder="Search" name="q" required="" pattern=".*[^\s]+.*"
    data-validation-message="Please enter a search term" aria-activedescendant="">
  <span role="status" aria-live="polite" aria-atomic="true" class="visuallyhidden"> Suggestion </span>
  <button type="submit" class="header-search-button" aria-label="Display" tabindex="-1" aria-hidden="true">
    <span class="icon-search" aria-hidden="true"></span>
  </button>
  <button type="button" class="clear-container hidden" aria-label="Delete">
    <span class="icon-circle-delete" aria-hidden="true"></span>
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</form>

Text Content

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    * Retrieve an application

 * Investing Trading & insights
   
   
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    * HSBC Invest
   
   
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    * Why become accredited
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    * Structured Products
   
   
   INVESTMENT PRODUCTS
   
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    * Building & Contents
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    * Log into your account
    * Market news & insights
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    * Retrieve an application

 * International Foreign exchange & relocating
   
   
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    * Opening an account
    * Studying in Australia
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   OVERSEAS BANKING
   
    * Opening accounts overseas
    * International services
   
   
   FOREIGN EXCHANGE
   
    * Multi-currency accounts
    * International transfers
    * Real time rates calculator
    * Markets Desk
    * FX Order Watch
   
   
   HSBC PREMIER
   
    * What is HSBC Premier
    * Apply for HSBC Premier
    * Premier's global benefits
    * Premier children's account
   
   
   ALREADY BANK WITH US?
   
    * Open a new account
    * Send money overseas
    * Premier global transfer
    * Call the Markets desk

 * Help & Support Services & security
   
   
   GET IN TOUCH
   
    * Branch finder
    * Contact us
    * HSBC Chat
    * Feedback and complaints
   
   
   EXTRA CARE
   
    * Money worries
    * Support resources
   
   
   WAYS TO BANK
   
    * Mobile banking
    * Online banking
    * Phone banking
    * Switching to HSBC
   
   
   HOW TO GUIDES
   
    * Move money
    * Global transfers
    * BPAY and payments
    * Using Apple Pay
    * Using Google Pay
   
   
   FRAUD, SCAMS & SECURITY
   
    * What to do if you've been scammed
    * Protecting yourself from scams
    * Common types of scams
    * HSBC Safeguard
    * Online banking security
   
   
   ALREADY BANK WITH US?
   
    * Online banking support
    * Query a transaction
    * Your Digital Secure Key
    * Setting up eStatements
    * Maintenance schedule
    * Find a form

Menu
Suggestion
Suggestion

 * Banking Accounts & credit cards
   
   
   TRANSACTION ACCOUNTS
   
    * Everyday Global Account
    * Day to Day Account
    * Visa Debit Card
    * Learn about bank accounts
   
   
   SAVINGS ACCOUNTS
   
    * Everyday Savings
    * Bonus Savings
    * Term deposits
    * Learn about saving
   
   
   CREDIT CARDS
   
    * Star Alliance Credit Card
    * Platinum Credit Card
    * Platinum Qantas Credit Card
    * Low Rate Credit Card
    * Premier Credit Card
    * Compare all credit cards
   
   
   HSBC PREMIER
   
    * What is HSBC Premier
    * Apply for HSBC Premier
    * Premier's global benefits
    * Premier children's account
   
   
   ALREADY BANK WITH US?
   
    * Access online banking
    * Credit card rewards
    * Activate a visa debit card
    * Activate a credit card
    * Add an additional cardholder
    * Query a transaction
    * Fraud assistance
    * Retrieve an application

 * Borrowing Home & personal loans
   
   
   BUYING PROPERTY
   
    * First home buyers
    * Investing
    * Refinancing
   
   
   TOOLS & CALCULATORS
   
    * How much can I borrow
    * Repayment calculator
    * Stamp duty calculator
   
   
   HOME LOANS
   
    * Home Value
    * Variable rate
    * Fixed Rate
    * Home Smart
    * Home Equity
    * See all home loans
   
   
   LOANS
   
    * Personal loans
    * Renovation loans
    * Debt consolidation
    * Car loans
    * See all loans
   
   
   ALREADY BORROW WITH US?
   
    * See our home loan rates
    * Loan repayment support
    * Home insurance
    * Landlord insurance
    * Retrieve an application

 * Investing Trading & insights
   
   
   ONLINE TRADING
   
    * HSBC Invest
   
   
   ACCREDITED INVESTORS
   
    * Why become accredited
    * How to qualify
    * Structured Products
   
   
   INVESTMENT PRODUCTS
   
    * Australian shares
    * Exchange traded funds
    * Managed Funds
    * Bonds
   
   
   OTHER INVESTMENTS
   
    * Property
    * Term deposits
   
   
   INSURANCE
   
    * Building & Contents
    * Landlord
    * Car
   
   
   ALREADY INVEST WITH US?
   
    * Log into your account
    * Market news & insights
    * Portfolio reporting
    * Retrieve an application

 * International Foreign exchange & relocating
   
   
   INTERNATIONAL
   
    * Opening an account
    * Studying in Australia
    * Moving to Australia
    * Buying property in Australia
   
   
   OVERSEAS BANKING
   
    * Opening accounts overseas
    * International services
   
   
   FOREIGN EXCHANGE
   
    * Multi-currency accounts
    * International transfers
    * Real time rates calculator
    * Markets Desk
    * FX Order Watch
   
   
   HSBC PREMIER
   
    * What is HSBC Premier
    * Apply for HSBC Premier
    * Premier's global benefits
    * Premier children's account
   
   
   ALREADY BANK WITH US?
   
    * Open a new account
    * Send money overseas
    * Premier global transfer
    * Call the Markets desk

 * Help & Support Services & security
   
   
   GET IN TOUCH
   
    * Branch finder
    * Contact us
    * HSBC Chat
    * Feedback and complaints
   
   
   EXTRA CARE
   
    * Money worries
    * Support resources
   
   
   WAYS TO BANK
   
    * Mobile banking
    * Online banking
    * Phone banking
    * Switching to HSBC
   
   
   HOW TO GUIDES
   
    * Move money
    * Global transfers
    * BPAY and payments
    * Using Apple Pay
    * Using Google Pay
   
   
   FRAUD, SCAMS & SECURITY
   
    * What to do if you've been scammed
    * Protecting yourself from scams
    * Common types of scams
    * HSBC Safeguard
    * Online banking security
   
   
   ALREADY BANK WITH US?
   
    * Online banking support
    * Query a transaction
    * Your Digital Secure Key
    * Setting up eStatements
    * Maintenance schedule
    * Find a form

 * Language English
 * About HSBC


 * CONTACT HSBC
   
   Enquire online, call or send a message 


 * FIND A BRANCH
   
   Find your nearest HSBC branch location 


 * FREQUENTLY ASKED QUESTIONS
   
   See FAQs on our products 


 * ABOUT HSBC
   
   Careers, media, investor and corporate information 

 * Site Terms
 * Hyperlink Policy
 * Cookie policy
 * Legal & Privacy
 * Important Notices

Language

 * Selected English

 * Register
 * Back to my accounts


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 * Online Banking
 * HSBC Invest

Top of main content


OUR MAINTENANCE SCHEDULE

To improve our service, we regularly provide service updates and maintenance to
our banking services. During these periods, selected banking services may be
unavailable. We apologise for any inconvenience.
 1. HSBC AU 
 2. Ways To Bank 
 3. Maintenance Schedule




SYSTEM AND SERVICE MAINTENANCE

Date*
Estimated Interruption Period*
Service Affected
26th Nov 2023 (SUNDAY)

00:00AM – 3.00 AM AEDT*



* Please note timing is indicative and may vary slightly

Mobile App – Fast Payments (NPP) will be unavailable during this time and
Payments will be routed to local payments (Direct Entry) flow. This will take up
to 2 business days to process.

Online Banking – No impact as Fast Payments is only available via the Mobile
App. Payments will continue to process as local payments. (Direct Entry).



3rd Dec 2023 (Sunday) 00:30AM – 7:00 AM AEDT* Due to planned maintenance, you
won't be able to access the HSBC AU app, Online Banking, online application
forms, and Open Banking functionalities during this time.


SYSTEM AND SERVICE MAINTENANCE

Date*
26th Nov 2023 (SUNDAY) Estimated Interruption Period*


00:00AM – 3.00 AM AEDT*



* Please note timing is indicative and may vary slightly

Service Affected


Mobile App – Fast Payments (NPP) will be unavailable during this time and
Payments will be routed to local payments (Direct Entry) flow. This will take up
to 2 business days to process.

Online Banking – No impact as Fast Payments is only available via the Mobile
App. Payments will continue to process as local payments. (Direct Entry).



Date*
3rd Dec 2023 (Sunday) Estimated Interruption Period*
00:30AM – 7:00 AM AEDT* Service Affected
Due to planned maintenance, you won't be able to access the HSBC AU app, Online
Banking, online application forms, and Open Banking functionalities during this
time.

* This is based on Australian Eastern Daylight Time / Standard Time



Back to top 


 * CONTACT HSBC
   
   Enquire online, call or send a message 


 * FIND A BRANCH
   
   Find your nearest HSBC branch location 


 * FREQUENTLY ASKED QUESTIONS
   
   See FAQs on our products 


 * ABOUT HSBC
   
   Careers, media, investor and corporate information 

 * Site Terms
 * Hyperlink Policy
 * Cookie policy
 * Legal & Privacy
 * Important Notices

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Bank Australia Limited ABN 48 006 434 162 AFSL/Australian Credit
Licence 232595  All rights reserved


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