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AI in Marketing


HOW AI & ML IMPACTS CONTENT MARKETING & SEO

Discover how marketers can leverage artificial intelligence to boost SEO.

Carlos Meza President & CEO, Crowd Content
March 16, 2023

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While 2020 will go down as peak global weirdness for obvious reasons, 2023 is
poised to be another change-making year for digital marketers. It’s all down to
one tiny but mighty acronym: AI. Carlos Meza, President & CEO, Crowd Content,
talks about how AI & ML is changing the SEO and Content Marketing landscape.

Artificial intelligence (AI) has long been creeping across the digital
landscape, predicting buyer behavior and analyzing social messaging to better
inform marketers’ decisions. But with AI now producing content that seems
surprisingly usable, are we finally at the precipice of the moment where human
writers give way to blog-writing robots?

It’s easy to succumb to doom and gloom, but the fact is that people-first
content will always win, and for content to be people-first indeed, it has to
involve… well… people.

Here’s a look at how AI and machine learning (ML) impact content marketing and
SEO performance and why you may find yourself leveraging both sooner than you
think — just not how you expected.

See More: 3 SEO Trends Marketers Should Look Out for


IS AI THE END OF CONTENT MARKETING AS WE KNOW IT?

AI is what we call a disruptor. It takes the processes we know and are
comfortable with to shake it all up. That can be quite unpleasant for people
that revel in the status quo, but it’s important to examine disruptors as
analytically as possible. What can you take from this new approach, and what can
be left behind?


AI AS A TOOL FOR “REAL WRITERS”

Why does AI have to be all or nothing? Instead of canceling your accounts with
your favorite freelancers and relying totally on technology that’s still wildly
unpredictable, consider AI as a tool. Content generators can help human writers
break through writer’s blocks by combing the internet for data and turning that
information into impressively comprehensive content briefs. It’ll even come up
with keywords to help your content rank (more on that in a moment).

Not sure about where to start with the article? AI will give you the most
commonly covered topics, then you (or your writer) can expand using personal
knowledge and your database of authoritative sources. The vital nod here is to
the human review — AI can kick-start the process, but you still need a living,
experienced person’s hands for the duration.

AI can also be used for shorter pieces of content, like tweets or social media
lead-ins. It’s easier for readers to overlook tech-fueled content when it’s only
a sentence or two long. Then you can populate your social accounts quickly and
without overburdening your existing resources. Another possible use: chatbots.
Around 7% of marketersOpens a new window are already using AI-powered chatbots
to create answers to simple customer questions, and another 27% are considering
it. But when questions get complex, you need <drum roll, please> a human to step
in.


V IS FOR VISUAL CONTENT

Content is often assumed to be text-based, but the C-word is a compilation of
information that can take various forms. That includes visual media. There are
AI-powered generators that can produce graphics and video content, giving
markets unprecedented power over the collateral they use to support their ideas.

In a recent meeting, someone from our tech team demonstrated the power of
AI-generated graphics by putting in the prompt, “cow dancing in a field filled
with flying hot dogs.” In about 90 seconds, we had a pop art masterpiece. A
quick look at user-generated art submitted to AI galleries reveals stunning,
museum-level work, but these pieces fall short in realism. Still, AI is evolving
at a mind-boggling pace, and what looks like top-notch Last of Us graphics today
could look like a photograph in the not-too-distant future.


ML AND AI ARE STILL TAPPING INTO CUSTOMERS’ ONLINE BEHAVIOR

As mentioned above, ML and AI as customer behavior analysis tools have been
around for some time, but it’s worth reminding ourselves to keep these uses in
clear focus. AI can track data points and make recommendations on improving the
customer journey far more accurately and faster than humans. Marketing runs on
algorithms for a reason.

Use AI to understand your buyer personas better, and you can write more tailored
content. Do that and watch conversion rates soar.


THE CONNECTION BETWEEN QUALITY CONTENT, AI, AND SEO

Machine learning is how artificial intelligence gets so smart. It’s a system
built on continuous self-education — the tech trolls the internet, feeding
itself information like a hangry diner in a buffet line. AI has a voracious
appetite, which is great for marketers who want to appease Google’s algorithms
but don’t have time to do all the required legwork.


FIRST, HOW DOES GOOGLE VIEW AI?

When AI-generated content started picking up speed in early 2022, Google was
dead set against allowing AI content to rank highly. Google has nothing against
AI itself — the company proudly touts all kinds of AI tools and modern-machine
learning for research and education purposes. The problem was that Google has
long had a track record of penalizing websites that feature low-quality,
spam-like content, and AI copy seemed destined to fall squarely into that
not-so-impressive category.

See More: How to Sell SEO to the C-suite

But current AI output is decidedly un-spam like, and Google has clarified its
stanceOpens a new window by underscoring the company’s preference for content
written for humans rather than for search engines.

Think about what the algorithm looks for when scoring and ranking content:

 * Helpfulness: Is the content helpful? Does it answer the query typed into the
   search engine box by the consumer?
 * Originality: Is the content providing something new or a twist on a
   well-known topic?
 * Experience & Expertise: Does the author have first-hand experience with the
   topic and/or a track record of published articles related to the
   industry/niche?

If content ticks all the boxes, Google doesn’t really care if the words were
typed out by a real live human being pecking away at a PC or produced by
artificial intelligence. The focus is on the what, not the who. 


HOW AI FUELS SEO

AI and SEO are a marriage made in digital marketer heaven. With artificial
intelligence, you can:

 * Generate content briefs that are competitive and full of relevant, rank-ready
   keywords.
 * Predict SEO rankings way earlier than you’d say actual results, allowing you
   to tweak your processes and content to achieve better outcomes faster.
 * Capture data from competitors and analyze why they might be ranking better
   than you are
 * Use AI-powered SEO tactics to optimize old content, finding opportunities to
   improve everything from header and title tags to keywords and actual
   phrasing.

The bottom line is that there is much to be excited about regarding AI and ML.
No one involved, content writers or marketers, should be panicking that they’re
being replaced. Much like the grammar tools that came out in the late 2000s, AI
is an implement that shows oodles of promise, but a human must wield that to
reach its full potential. Companies that figure out how to balance that equation
stand to come out miles ahead of the competition.

How are you leveraging AI to improve your SEO performance? Share with us on
FacebookOpens a new window , TwitterOpens a new window , and LinkedIn Opens a
new window . We’d love to hear from you! 

Image Source: Shutterstock


MORE ON SEO

 * How White Label SEO Gives Agencies a Competitive Advantage
 * How SEO Leaders Are Giving Back To Their Staff and Community During Testing
   Times
 * Future-Proofing Your Marketing Efforts Through Digital Transformation



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Carlos Meza

President & CEO, Crowd Content

opens a new window opens a new window
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Carlos Meza serves as President & CEO of Crowd Content, a leading content
creation service provider connecting talented writers and editors with
businesses in need of high-quality, people-first, publish-ready content at scale
in a tech-driven platform experience. A master of scale himself, Meza has been
leading high-growth technology companies over the last five years. Prior to
being appointed as CEO of Crowd Content in 2021, he served as CEO of Kivuto
Solutions, a SaaS Edtech company. He holds a bachelor’s degree from the
Universidad Industrial de Santander and an MBA from the University of Calgary.
Do you still have questions? Head over to the Spiceworks Community to find
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