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Submission: On February 12 via manual from MX — Scanned from NL
Submission: On February 12 via manual from MX — Scanned from NL
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Open main menu Remote Reps * About Us * Services Why Remote Reps? Blog Join Our Team Schedule a call REALIZING THE POSSIBILITIES, WITH THE RIGHT RESOURCES Boutique Service Excellence with a Human Touch Learn more about us When businesses like yours have an opportunity to grow, the demands of scaling service excellence can derail your momentum. Our skilled workforce and service excellence processes are a winning combination, dedicated to advancing your brand. Whether you’re a large, enterprise business, small- to medium-sized private business, or a start-up, we’re the right choice. We have highly customized service delivery with proactive performance that sets you apart from the competition. OUR SERVICES CUSTOMER ENGAGEMENT Our customer service excellence is demonstrated in how we engage with customers, members, providers and subscribers. Our meaningful customer experience leverages a proactive focus on professional first call resolution. Explore more BACK-OFFICE We provide professional support in financial services, bookkeeping, accounts payable, expense reporting, revenue cycle management, and research. Explore more SALES Increase market share with winning inbound and outbound calls/texts/chat sales teams, to deliver impressive conversion rates in both product and open enrollment sales. Explore more TECHNOLOGY AND DESIGN Future proof your business with staff augmentation and project management. Our app development, dev ops, and digital solutions deliver improved experience and cost savings. Explore more INDUSTRIES Our global talent, tech enablement, and process ingenuity span a number of industries, including: HEALTHCARE Our expertise includes front-office contact support for members and providers, with back-office support and remote patient monitoring. We drive outcomes excellence with our end-to-end capabilities. FINANCIAL We optimize operations for financial services organizations pressed by today’s labor and fiscal challenges. TECHNOLOGY With our own in-house engineers, designers, and developers, we know how to provide the end-to-end support to enable our technology customers to focus on their core business. HOSPITALITY In today's hyperconnected world, we help you provide in-demand stellar service to your customers. EDUCATION Our team comprises the resources and expertise to enable the mission focus required of our clients in the education field. REAL ESTATE We help our real estate clients turn fiscal and service challenges into opportunities. MEET YOUR NEW TEAM MEMBERS We’ve taken care of the daunting task of cultivating a pool of valuable, high-demand professionals. That includes the search, interview, set-up, ramp-up, ongoing motivation and retention. Our Remote Reps team comprises: RIGHT-SHORING Our multilingual, experienced, and articulate professionals are strategically located in quiet, tech-enabled home offices, or at one of our select brick-and-mortar sites, spanning 20+ countries, for significant cost advantages for our clients. RIGHT-SKILLING Remote Reps team members bring critical skillsets and the engaged, empathetic, and customer-centric problem-solving focus we are known for at Remote Reps. REMOTE REPS, BY THE NUMBERS 30% + Account Growth 98% Quality Score 90% + Client Retention Rate TESTIMONIALS VAPE CRAFT ”Remote Reps drives 50% of our revenue stream. They are in charge of my wholesale side, and it’s one of the easiest parts of my business now.” BEN OSMANSON CEO Vape Craft SWIM RIGHT ACADEMY “What Remote Reps has helped us to do is elevate our customer service with our existing clients, as well as bringing new clients into our Academy. A lot of times they are the first point of contact, so customers know that we are caring and passionate.” LENNY KRAYZELBURG Founder and CEO, Swim Right Academy DOODLEBUGGERS “We have been working with Remote Reps for many years now, and we could not be happier. They have provided such excellent service—the team is there for you to help any way they can. They respond quickly and help with quality control and recruitment.” TONIA LAMONTAGNE Co-owner THE ERASER COMPANY “Remote Reps is a pleasure to work with and they are very good at what they do. We keep in constant communication with biweekly calls—we get to listen and discuss the calls. RR is doing a great job and I would recommend them.” TINA MIKELS Financial Analyst SCALABLE COMMERCE “Remote Reps has been an amazing partner over the years. I believe their biggest strength is the people who work for them. I would encourage anyone looking for contact center support to utilize the Remote Reps team.” JASON O’NEILL Senior Member Support GLASWELL MANUFACTURING “My experience with Remote Reps has been overwhelmingly great. The reps are a great fit. We have used them for both lead generation and administrative help, and, in both areas, it has been a huge benefit to our company.” DEREK JONES Director of Sales Let's Build Something Great Together. Click to schedule an appointment Schedule a call to discuss how we can support you. By executing with a commitment to transparency and accountability, we’ve earned the trust of more than 350 U.S. brands in 40 different industries, powering their dedicated reps in our global network. 120 Birmingham Dr STE 200 Cardiff, CA 92007 +1 (855) 311 REPS (7377) ABOUT US * Our story * Mission and Values * Our team * Blog SERVICES * Sales * Technology and Design * Customer engagement * Back-office GET INVOLVED * Book a meeting * Hire Talents * Join our team SUBSCRIBE TO OUR NEWSLETTER The latest news, articles, and resources, sent to your inbox weekly. Email address Subscribe FacebookInstagramXLinkedinYouTube © 2024 Remote Reps, LLC. All rights reserved. Privacy policyTerms & conditions