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Feature


BEST PLACES TO WORK IN IT 2019


TALENTED IT PROS APPRECIATE THE OUTSTANDING PERKS AND BENEFITS OFFERED BY THESE
TOP U.S. EMPLOYERS, BUT IT'S THE TEAM ENVIRONMENT THAT KEEPS THEM TRULY ENGAGED.

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By Julia King and Computerworld staff and contributors

Computerworld | Jun 17, 2019 3:00 am PDT


IDG / FabrikaCr / Getty Images



Ever upward. Those are the words that come to mind when we look over the 2019
list of the 100 Best Places to Work in IT and think about the listings of past
years.



At this point, there are quite a few to think about. This is the 26th year that
Computerworld has surveyed large, midsize and small organizations across the
U.S. to find out which ones are the Best Places to Work in IT. Quite simply, the
benefits and amenities that companies offer as they compete to hire and retain
the top IT professionals in the workforce keep expanding. The best places
provide more training, better health insurance options, more generous
retirement-fund matching, more flexible time off policies, and better office
environments that encourage collaboration. Year by year, the trend is … ever
upward.

[ See the 2019 Best Places to Work in IT report as an enhanced PDF ]

Over the years, new priorities have emerged. Diversity has become more valued.
Policies that support work/life balance have gained prominence as
differentiating factors for top employers.



For instance, federal law guarantees no paid maternity leave — or paternity
leave of any kind — to new parents; U.S. regulations require companies (with 50
or more employees) to provide just 12 weeks of unpaid maternity leave. Some
states have tweaked those requirements in various ways, but the true leaders in
parental benefits are individual employers.

The 100 organizations on our list this year are well ahead of the average for
U.S. employers in offering maternity and paternity benefits. As of 2017,
according to the U.S. Bureau of Labor Statistics, only about 15% of U.S. workers
were offered any paid family leave. By contrast, over 80% of the Best Places
offer at least one week of fully paid maternity leave, and two offer 20 weeks.
(One offers 18 weeks of fully paid paternity leave.) Many organizations on the
list extend these benefits to adoptive parents as well.



This is just one example of the ways these top organizations increase their
attractiveness to IT talent. It’s all part of providing an environment where IT
pros enjoy doing their best work together.

[ ‘IT has a new ‘It Crowd’: Join the CIO Tech Talk Community ]



Read this special report to see which U.S. organizations are the Best Places to
Work in IT and what it is that makes them such desirable places to work.

Table of Contents
 * Go, team: It’s all about people
 * Profiles of five Best Places
 * The 100 Best Places to Work in IT
 * Methodology: How we chose the Best Places to Work

Show More


GO, TEAM: IT’S ALL ABOUT PEOPLE

Cat Anderson worked as an anthropologist, a waitress and manager of an olive oil
tasting shop before joining AP Intego as a user experience (UX) designer 18
months ago. It was a friend who referred her to the insurance company, but even
so, she had serious doubts about taking a flying leap into anything resembling a
corporate job.

“When you hear about corporations, it all sounds so deadly boring, even toxic.
But there’s such an absence of that here,” says Anderson, referring to the
Waltham-Mass.-based company (the No. 7 small company on our list) that bills
itself as a “digital insurance platform” and the 144 employees who work there
arranging insurance for small businesses.

AP Intego

“Every single person here is a gem,” says Cat Anderson, a UX designer at AP
Intego.



“Every single person here is a gem,” she says. “The biggest thing that attracted
me — and I know this is going to sound cheesy — is the goodness of the people
who work here.”


TOP 10 FOR CAREER DEVELOPMENT

1. Halifax Health



2. Worthington Industries

3. Ultimate Software

4. Holman Enterprises

5. Owens Corning

6. Enova International

7. National Rural Electric Cooperative Association

8. EBSCO Industries

9. Asurion

10. CHG Healthcare

She’s far from alone. Across the board, co-workers are the primary reason why IT
professionals employed by the small, midsize and large companies on
Computerworld’s 2019 Best Places to Work in IT list say they like what they do
and where they work. Sure, there’s also generous vacation time, flexible working
hours and regular opportunities to innovate and contribute, but in today’s
highly collaborative work environment, what it all comes down to is the people
on their teams.




Molly Berry, a Georgia Tech graduate who went to work at Weston, Fla.-based
Ultimate Software as an intern, was skeptical when co-workers said they felt
like family to one another. “I thought they were crazy and just trying to sell
me on the company,” she recalls. Now a developer with the $1 billion HR and
payroll software and services company, she says, “I’m having a blast. Ultimate
is so good at hiring — not just good engineers, but good people.”

Ultimate Software

Ultimate Software Chief People Officer Vivian Maza greets new hire Joe Thiry
with a hug during Ultimate’s new-hire “Ultimization” orientation at company
headquarters in Weston, Fla.



That means people who make excellent teammates and can work collaboratively,
says Adam Rogers, who joined Ultimate (the No. 1 midsize company) 22 years ago
as an intern and is now CTO responsible for all product development as well as
corporate IT.


TOP 10 FOR BENEFITS

1. Ultimate Software



2. AARP

3. Genentech

4. VMware

5. Blue Cross and Blue Shield of North Carolina

6. Kronos

7. Owens Corning

8. Worthington Industries

9. Memorial Sloan Kettering Cancer Center

10. Mitre

“One of the things we did in the early days, back in 2002, is decide that the
way we’d get all work done is collaboratively through teams,” Rogers says. Among
other things, doors and walls were physically torn down to create an open office
environment. Information transparency became and remains a cultural hallmark of
the company. “We have visual displays with all of the work that has to be done,
plus daily standups [meetings]. It’s all out there in the open,” says Rogers.

“Being in IT, there are no heroes. There isn’t one person who can know
everything or do everything. If you can’t work on a team, it doesn’t matter how
smart you are, you won’t be successful,” he says.



At Blue Cross Blue Shield of North Carolina (No. 15, midsize), IT collaborates
with virtually every other part of the Durham-based enterprise. One very visible
example is the open concept design of the IT department itself. IT and the
company’s facilities department jointly designed and arranged the space, which
CIO Jo Abernathy describes as “inspirational.”

Blue Cross and Blue Shield of North Carolina

In Blue Cross and Blue Shield of North Carolina’s open-concept workspace, IT
employees collaborate on a Tech Olympics project. The Tech Olympics is an annual
innovation challenge and professional development program started by the Office
of CIO team to encourage a culture of perpetual creative problem-solving and
collaboration.



“The teams worked together for six months, designing a space they liked. Now,
the second you get off the elevator, you see so much collaboration and can feel
the energy,” she says.


TOP 10 FOR RETENTION

1. Ultimate Software



2. Halifax Health

3. Box

4. CarGurus

5. AP Intego Insurance Group

6. AgileCraft

7. Pariveda Solutions

8. Plante Moran

9. National Information Solutions Cooperative

10. oXya

Collaboration is so critical at Raytheon (No. 37, large) that the $25.3 billion
defense and aerospace company counts it among its five core values, along with
trust, respect, innovation and accountability. The Waltham-based company has
deployed the latest cloud-based collaboration technologies, including augmented
and virtual reality capabilities that enable highly flexible work locations and
schedules for 100% of IT employees. Removing limitations on employees’ working
hours and location enables the company to form project teams based on individual
strengths rather than availability, according to CIO Kevin Neifert.

Raytheon

Raytheon’s IT SAFe team during a recent innovation planning session.



This kind of flexibility has helped project manager Susan Horting get through a
divorce, single parenthood and caring for a parent with cancer, all the while
advancing her career through various business units and roles over the past 25
years.

“There are quite a few reasons I’ve stayed this long,” Horting says. “We have
incredible work/life balance and the ability to move around within the company.”
But in the end, she adds, it comes down to the people she has worked with on
various teams. “Teamwork is critical to everything we do. We have to be very
team-oriented because everything IT does touches everyone.”


TOP 10 FOR TRAINING

1. Cloud for Good



2. Planned Systems International

3. Sev1Tech

4. KnowBe4

5. Johns Hopkins University Applied Physics Laboratory

6. AARP

7. Ultimate Software

8. NCAA

9. Box

10. EBSCO Industries

Collaborative relationships across the company are the foundation of how IT
teams deliver business value, Neifert says. “We don’t operate in functional
silos either,” he adds. “When you come to work at Raytheon IT at any level in
the company, you are on a cross-functional team on your second day of work.”

Raytheon’s RM2 Augmented Reality Initiative is a prime example, notes Mona
Bates, CIO of the Integrated Defense Business Unit.

“If we have a radar system in the desert of Saudi Arabia, we have people in the
desert supporting that system, but we also have subject-matter experts and other
experts here in the Northeast who can communicate via audio and video in a
secure fashion [via RM2] to troubleshoot and resolve problems,” Bates says. The
system has been so successful at Integrated Defense that now the company is
looking to elevate RM2 to an enterprise capability, she adds.

Align Technology

“If you walked into the company, it would be hard to tell who works in IT and
who doesn’t,” says Sree Kolli, CIO at Align Technology.



At San Jose-based Align Technology (No. 5, midsize), there is no distinction
between IT and the business. In fact, says CIO Sree Kolli, “If you walked into
the company, it would be hard to tell who works in IT and who doesn’t. Everyone
is working together.”

Throughout the company, which makes custom medical devices, including a line of
invisible dental braces, employees are divided into cross-functional product-
and service-based agile teams. Each team has eight to 10 people, including
representatives from each of the various technologies involved. Everyone sees
the same data, drives toward the same goals and shares what they’ve learned with
other teams across the globe.

“In general, the culture is very entrepreneurial and innovative,” Kolli says.

This was precisely the appeal for Georgianne Young, a project manager who was
recruited by the company a little more than two years ago to launch a project
management office in North Carolina.


TOP 10 FOR DIVERSITY

1. Axxess



2. Nicklaus Children’s Hospital

3. AARP

4. Planned Systems International

5. Kaiser Permanente

6. Aflac

7. Fannie Mae

8. Children’s Hospital of Philadelphia

9. Health Care Service Corp.

10. Jet Propulsion Laboratory

“I was told new ideas are welcome in meetings, and that if you don’t give new
ideas, they think something’s wrong. That got me very eager to work here,” she
says.

Young continues to run projects for the company, but she is also now coaching
teams in agile work methods. “One of the things I love is that we’re encouraged
to use our passions to help build Align, and my passion is agile. You put
teamwork and collaboration together and it equals agile.”

Asked about her very first impressions of the company, she says what so many
Best Places employees replied to the same question: “It felt like family. We
truly do want to help one another. There’s very little politics — or anything
else — that gets in the way.”

Julia King is a freelance writer and editor based in Pennsylvania.


PROFILES OF FIVE BEST PLACES

Want to know what it’s like to work at a Best Places organization? Read these
in-depth profiles of five outstanding IT employers:

 * CarGurus holds its own in tight labor market
 * In-house training lets Accelirate grow
 * Illumina shines through IT empowerment
 * At JPL, IT ‘dares mighty things’
 * Owens Corning: Small IT shop with a ‘big jobs’ approach

Click to the next page to see the complete list of 2019 Best Places, divided by
company size.

Related:
 * Careers

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