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Text Content

(800) 803-1148 Support@MiCloud-Support.com

 * Home
 * MiCloud Support


Select Page
 * Home
 * MiCloud Support




MICLOUD SUPPORT

MiCloud will be end of life June 30, 2024.

 

Time is of the essence. As previously communicated via email, Mitel will
discontinue and disconnect MiCloud Business after the End of Life 11:59 EST June
30, 2024 (EoL Date). 

 

 




SERVICES


THIS WEBSITE PROVIDES CUSTOMERS WITH INFORMATION AND TOOLS THEY MAY NEED IN
MIGRATING TO A NEW SOLUTION.

YOU MUST START MIGRATION NOW

Mitel expects that you’ve already selected and signed with a new provider. If
not, RingCentral is the preferred UCaaS provider for Mitel’s 35+ million
customers. RingCentral and Mitel have developed customer migration tools and
device integrations to make the path to the cloud as easy as possible. Plus,
both cloud customers and partners get additional incentives when they take
advantage of migrating to RingEX. 

CONTACT US NOW TO HELP YOU EVERY STEP OF THE WAY!

Our team of experts can help you every step of the way! We can help with all of
the paper work and logistics to make this transition as easy as possible.

PORTING PHONE NUMBERS

Transferring your existing phone numbers can be one of the longest lead time
actions to complete. It’s crucial to consider this carefully and ensure
sufficient lead time to complete number porting prior to the EoL date. For
guidance, Mitel recommends you allow up to 45 days for the transfer of your
phone numbers. However, you should collaborate with your new provider to
identify the timelines and processes required for porting phone numbers.
Be sure to review the other steps listed below as some may require you to start
taking action now.

Approach


MICLOUD MIGRATION

Our team of engineers are experts in migrating our clients from MiCloud to
RingCentral with speed, precision and without additional cost. Don’t wait until
you lose this service, call us today

learn more


TESTIMONIALS


PORT YOUR PHONE NUMBERS WITHOUT HASSLE

CUSTOMER SERVICE RECORD (CSR)

Customers can request a CSR by opening a support case. Customers migrating to
RingEX™ will obtain their CSR as part of the Migration Assist Package.

LETTER OF AUTHORIZATION (LOA)

Obtain the Letter of Authorization Form from your winning carrier RingCentral or
new selected provider.

TOLL FREE RESPONSIBLE ORGANIZATION (RESPORG) FORM IF NEEDED

Obtain a RespOrg Form from your winning carrier, RingCentral or new selected
provider.

COPY OF YOUR CURRENT INVOICE

A copy of your current invoice is available using the steps below.
1. In the Online Billing Portal click Invoice & Payment.
2. Click the Invoice #, which is underscored, for the current month.
3. Save a copy of the PDF.


WE'RE HERE TO HELP!



Name

Email Address

Message

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OFFICE

Armstrong Communication Systems

135 West 26th St.
New York NY, 10010

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HOURS

M-F: 8am – 10pm
S-S: Closed
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CALL US

(800) 803-1148