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WENDY UNDERHILL

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Manager, Maintenance Management Initiative, Field Division Chief
Department of Water Resources
Wendy has over 27 years of experience with the Department of Water Resources
(DWR). A graduate of their Civil Maintenance Apprenticeship program, she has
worked as a lead functional analyst on their SAP system for 21 of those years,
served as a lead planner scheduler, and is currently heading up the new
Maintenance Management office to implement a maintenance strategy which will set
the future for both their SAP PM module use and their maintenance practices over
the entirety of the State Water Project. This new strategy will help ensure
availability of water delivery, especially important in a drought year such as
we are currently experiencing.


SESSIONS

Mon Oct 18, 10:30 AM - 11:15 AM PDT / 5:30 PM - 6:15 PM Your local time   (45
min)
California Department of Water Resources (CDWR): Journey from a Reactive to
Proactive Maintenance Organization - Speaker

The California State Water Project (SWP) is a water storage and delivery system
of reservoirs, aqueducts, power plants, and pumping plants extending more than
700 miles—two-thirds the length of California. 

Planned, constructed, and operated by the Department of Water Resources, the SWP
is the nation’s largest state-built, multi-purpose, user-financed water project.
It supplies water to more than 27 million people and was designed to deliver
nearly 4.2 million acre-feet of water per year. 

To support this project, CDWR aimed to implement digital technologies to
increase efficiency and improve safety for its 1,000 field-based maintenance
workers. It implemented both SAP Asset Manager and Mirata Digital forms to
improve data quality and gain efficiecy in the field, eliminating the need to
print, scan, or store paper documents. Bringing these two enterprise products
together allowed CDWR to digitize its work orders and associated forms so
checklists and PMP’s are completed more efficiently, while reducing downtime.
Improved safety was achieved through the implementation of SAP Work Clearance
Management. Future plans include leveraging the digital forms platform to
support building inspections as part of an overall facility improvement
initiative and support for GPS/ESRI for field-based resources. 

Key Takeaways:

 * Gain insights based on clean, correct data to support asset management and
   dam safety initiatives.  
 * Eliminate overhead costs and process delays to improve first-time resolution
   rates while achieving higher levels of workforce safety and business
   production.
 * Capture of inspection/maintenance work list data through digital forms,
   eliminating double entry of information and providing access to data
   electronically for reporting.
 * Access to equipment history and related documents.

Track 3: Gaslamp CD

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