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This is the E-Verify test website. Visit https://www.e-verify.gov for the
official site.
Visit our Temporary Policies Related to COVID-19 page for E-Verify and Form I-9
changes due to COVID-19.
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 * Home
   
 * Employers
   
   
    * Enrolling in E‑Verify
      
       * The Enrollment Process
         
       * Enrollment Checklist
         
       * System Requirements
         
   
    * Verification Process
      
       * Tentative Nonconfirmations
         
          * SSA and DHS TNCs
            
      
       * Photo Matching
         
       * Driver’s License Verification
         
   
    * Federal Contractors
      
       * Who is Affected by the E-Verify Federal Contractor Rule
         
       * Exemptions and Exceptions
         
       * Verifying New & Existing Employees on Form I-9
         
       * Timeframes for Enrollment and Use
         
       * For Contractors Already Enrolled
         
       * For E-Verify Employer Agents of Federal Contractors
         
       * Subcontractors, Independent Contractors, and Affiliates
         
       * Federal Contractors Q&As
         
   
    * Using an E-Verify Employer Agent
      
    * Web Services
      
    * Account Compliance
      
    * Employer Resources
      

 * Employees
   
   
    * E-Verify Overview
      
    * Tentative Nonconfirmation Overview
      
       * How to Process a Tentative Nonconfirmation
         
       * Tips to Prevent a Tentative Nonconfirmation
         
   
    * Employee Email Notifications
      
    * How to Correct Your Immigration Record
      
    * Reporting Violations
      
   
    * Employee Rights and Responsibilities
      
    * Employee Rights Toolkit
      
    * Employee Resources
      

 * About E‑Verify
   
   
    * What is E‑Verify
      
       * E-Verify and Form I-9
         
       * E-Verify is Business Friendly
         
   
    * What's New
      
    * E-Verify Webinars
      
    * E-Verify Videos
      
   
    * E‑Verify Data
      
       * E‑Verify Enhancements
         
          * April 2016
            
          * April 2017
            
          * April 2018
            
          * August 2016
            
          * December 2013
            
          * December 2017
            
          * December 2018
            
          * February 2014
            
          * February 2019
            
          * January 2019
            
          * June 2010
            
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          * October 2015
            
          * October 2018
            
          * September 2012
            
          * September 2013
            
          * September 2014
            
          * September 2018
            
      
       * E-Verify Evaluations
         
       * E-Verify Performance
         
       * E-Verify Usage Statistics
         
       * How To Find Participating Employers
         
   
    * History and Milestones
      
    * Trademark and Logo Usage Guidelines
      
    * Commitment to Privacy
      
    * Questions and Answers
      

 * myE‑Verify
   
   
    * About myE-Verify
      
    * Create an Account
      
    * Self Lock
      
    * Case History
      
   
    * Self Check
      
       * How it Works
         
       * Employers
         
   
    * Case Tracker
      
   
    * myUploads
      
    * Commitment To Privacy
      
    * Resource Center
      
    * Questions and Answers
      



 1. Home
 2. E-Verify User Manual
 3. 2.0 Initial Verification
 4. 2.2 Create A Case
 5. 2.2.2 E-Verify Photo Matching




E-VERIFY USER MANUAL

 * 1.0 Introduction
 * 2.0 Initial Verification
   * 2.1 Form I-9 And E-Verify
   * 2.2 Create A Case
     * 2.2.1 Employee’s First Day Of Employment
     * 2.2.2 E-Verify Photo Matching
     * 2.2.3 Review Case- And Are You Sure? Alert
   * 2.3 Duplicate Cases Found Alert
 * 3.0 Case Results
 * 4.0 Case Resolution
 * 5.0 Case Reports
 * 6.0 Account Administration
 * 7.0 Company – Program Administrators
 * 8.0 Resource And Contact Information
 * Appendix A: Acronyms
 * Appendix B: Glossary
 * Table of Changes for E-Verify User Manual


2.2.2 E-VERIFY PHOTO MATCHING

E-Verify photo matching will prompt the E-Verify user to compare the employee’s
photo document with a photo displayed during creation of the E Verify case. This
helps ensure that the document the employee provided matches records available
to DHS.

The four List A documents that will trigger photo matching are the U.S.
passport, passport card, Permanent Resident Card (Form I-551) and Employment
Authorization Document (Form I-766). When the employee presents one of these
documents, employers must copy the front and back of the document (or in the
case of a U.S. passport, copy the Passport ID page and the Passport Barcode
page) and retain the copies with Form I-9. If the employee’s Form I-9
information matches records available to DHS, E-Verify displays the employee’s
photo from the document presented.

To match photos, compare the photo displayed by E-Verify to the photo on the
employee’s actual document or a copy of the employee’s document and determine if
the photos are reasonably identical. The photos should be identical with only
minor variations in shading and detail based upon the age and wear of the
employee’s document and the quality of your computer monitor.

Note that a watermark has been added to the photo displayed in E-Verify to
prevent unauthorized use. The photo on the document presented by the employee
should not have a watermark. Absence of a watermark on the photo from the
employee’s document does not mean that the document is not genuine.

Do not compare the photo displayed by E-Verify to the actual employee. Employers
should have directly compared the photo on the document to the employee during
Form I-9 completion and prior to creating the E-Verify case. Photo Matching -
Process Overview provides a summary.


PHOTO MATCHING – PROCESS OVERVIEW  

 * E-Verify prompts you to compare a photo displayed in E-Verify with the
   employee’s Form I 9 photo document. You must obtain a copy of the employee’s
   document and retain it with Form I-9.
 * Account for minor variations in shading and detail between the two photos.
 * Select the option next to the appropriate response.
 * Click Continue to Case Results.
 * * Yes, this photo matches – The photo on the employee’s actual document or a
     copy matches the photo displayed by E-Verify. Clothing, hair style, facing
     direction and appearance on the card should be identical to the photo
     displayed by E Verify.
   * No, this photo does not match – The photo on the employee’s actual document
     or a copy does not match the photo displayed in E Verify.
   * No photo displayed – No photo was displayed for the E-Verify user to
     compare with the employee’s document provided. This option should be
     selected when E-Verify either displays no photo or it displays an image of
     something other than a photo of a person, such as an image of a document.

NOTE: If you do not make a selection and click Continue, the case will receive a
status of Photo Matching Required. See Section 4.2 Case Alerts and View/Search
Cases for guidance on how to search for and view existing cases in E-Verify.

 * If you select No, this photo does not match or No photo displayed, E-Verify
   prompts you to upload a photo of your employee’s document and click Continue.

NOTE: For most documents presented, E-Verify requests an image of both the front
and back. If you are entering a U.S. passport or passport card, E-Verify will
request an image of the Passport ID page and the Passport Barcode page.

NOTE: If you select Save & Exit, any uploaded documents will not be saved and
must be uploaded again.

 * Click Continue or SAVE & Exit.

 * 
 * 

 * If you want to return to the Review Case Upload page select Cancel.
 * To save and exit this case, select Continue. Any documents you uploaded to
   the case will not be saved and will need to be uploaded again.

NOTE: Each file must be a .jpg, .pdf, or .png file that is no greater than 4MBs.

IMPORTANT: Compare the photo displayed in E-Verify with the employee’s Form I-9
photo document, not to the actual employee.

After a selection is made, one of the following case results will appear:

 * EMPLOYMENT AUTHORIZED, Section 3.1
 * TENTATIVE NONCONFIRMATION (TNC), Section 3.3

Each case result requires different actions or steps to continue or close the
case. These actions are outlined in each case result section throughout this
manual.

REMINDER

 * Employees always have a choice of which acceptable documents to present for
   Form I‑9; employers must not require workers to present documents that
   activate photo matching.
 * Make a copy of all U.S. passports, passport cards, Permanent Resident Cards
   (Form I-551) and Employment Authorization Documents (Form I‑766) presented by
   employees and retain them with Form I-9.
 * The photo will display automatically in E-Verify during the verification
   process.
 * Only compare the employee’s Form I-9 photo document to the photo displayed in
   E-Verify.


 * 2.2.1 EMPLOYEE’S FIRST DAY OF EMPLOYMENT
 * 2.2.3 REVIEW CASE- AND ARE YOU SURE? ALERT


CHAPTERS

 * 1.0 Introduction
 * 2.0 Initial Verification
   * 2.1 Form I-9 And E-Verify
   * 2.2 Create A Case
     * 2.2.1 Employee’s First Day Of Employment
     * 2.2.2 E-Verify Photo Matching
     * 2.2.3 Review Case- And Are You Sure? Alert
   * 2.3 Duplicate Cases Found Alert
 * 3.0 Case Results
 * 4.0 Case Resolution
 * 5.0 Case Reports
 * 6.0 Account Administration
 * 7.0 Company – Program Administrators
 * 8.0 Resource And Contact Information
 * Appendix A: Acronyms
 * Appendix B: Glossary
 * Table of Changes for E-Verify User Manual

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Last Reviewed/Updated:
01/21/2021


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