Submitted URL: https://hello.freshworks.com/api/mailings/click/PMRGSZBCHI3DOMJYGYYDSLBCOVZGYIR2EJUHI5DQOM5C6L3GOJSXG2DEMVZWWLTDN5WS64TFONXXK...
Effective URL: https://freshdesk.com/resources/case-study/lm-it
Submission: On March 04 via api from IE — Scanned from DE

Summary

This website contacted 19 IPs in 3 countries across 17 domains to perform 77 HTTP transactions. The main IP is 108.157.4.84, located in United States and belongs to AMAZON-02, US. The main domain is freshdesk.com. The Cisco Umbrella rank of the primary domain is 13069.
TLS certificate: Issued by Amazon on September 10th 2021. Valid for: a year.
This is the only time freshdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 52.26.45.76 16509 (AMAZON-02)
16 108.157.4.84 16509 (AMAZON-02)
1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
9 2a02:26f0:ef:... 20940 (AKAMAI-ASN1)
21 52.222.236.95 16509 (AMAZON-02)
8 2606:4700:10:... 13335 (CLOUDFLAR...)
1 2606:2800:233... 15133 (EDGECAST)
1 2606:4700::68... 13335 (CLOUDFLAR...)
2 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 52.222.214.28 16509 (AMAZON-02)
1 1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
2 2606:4700::68... 13335 (CLOUDFLAR...)
1 2a04:4e42:600... 54113 (FASTLY)
1 2a04:4e42:400... 54113 (FASTLY)
4 2a00:1450:400... 15169 (GOOGLE)
3 3 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
2 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
77 19
Apex Domain
Subdomains
Transfer
23 freshworks.com
hello.freshworks.com
website-assets-fd.freshworks.com — Cisco Umbrella Rank: 455415
alfred.freshworks.com — Cisco Umbrella Rank: 515347
696 KB
16 freshdesk.com
freshdesk.com — Cisco Umbrella Rank: 13069
430 KB
9 typekit.net
use.typekit.net — Cisco Umbrella Rank: 427
p.typekit.net — Cisco Umbrella Rank: 527
183 KB
8 onetrust.com
cdn-ukwest.onetrust.com — Cisco Umbrella Rank: 6361
geolocation.onetrust.com — Cisco Umbrella Rank: 727
172 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 434
www.linkedin.com — Cisco Umbrella Rank: 609
px4.ads.linkedin.com — Cisco Umbrella Rank: 5153
3 KB
4 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 54
324 KB
3 google.com
www.google.com — Cisco Umbrella Rank: 2
analytics.google.com — Cisco Umbrella Rank: 785
740 B
2 google.de
www.google.de — Cisco Umbrella Rank: 6433
608 B
2 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 68
390 B
2 geoip-js.com
geoip-js.com — Cisco Umbrella Rank: 13617
3 KB
2 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 799
3 KB
1 wistia.net
fast.wistia.net — Cisco Umbrella Rank: 6593
74 KB
1 wistia.com
fast.wistia.com — Cisco Umbrella Rank: 4351
112 KB
1 gstatic.com
www.gstatic.com
20 KB
1 myfonts.net
hello.myfonts.net — Cisco Umbrella Rank: 4760
354 B
1 sociabble.com
cdn-public.sociabble.com — Cisco Umbrella Rank: 223686
21 KB
1 optimizely.com
cdn.optimizely.com — Cisco Umbrella Rank: 664
116 KB
77 17
Domain Requested by
21 website-assets-fd.freshworks.com freshdesk.com
16 freshdesk.com freshdesk.com
cdn-ukwest.onetrust.com
8 use.typekit.net freshdesk.com
use.typekit.net
7 cdn-ukwest.onetrust.com freshdesk.com
cdn-ukwest.onetrust.com
4 www.googletagmanager.com freshdesk.com
www.googletagmanager.com
2 www.google.de freshdesk.com
2 stats.g.doubleclick.net www.googletagmanager.com
2 analytics.google.com www.googletagmanager.com
2 px.ads.linkedin.com 2 redirects
2 geoip-js.com freshdesk.com
2 snap.licdn.com freshdesk.com
snap.licdn.com
1 px4.ads.linkedin.com freshdesk.com
1 www.linkedin.com 1 redirects
1 fast.wistia.net freshdesk.com
1 fast.wistia.com freshdesk.com
1 www.gstatic.com freshdesk.com
1 www.google.com 1 redirects
1 alfred.freshworks.com freshdesk.com
1 hello.myfonts.net freshdesk.com
1 geolocation.onetrust.com cdn-ukwest.onetrust.com
1 p.typekit.net use.typekit.net
1 cdn-public.sociabble.com freshdesk.com
1 cdn.optimizely.com freshdesk.com
1 hello.freshworks.com 1 redirects
77 24
Subject Issuer Validity Valid
*.freshdesk.com
Amazon
2021-09-10 -
2022-10-09
a year crt.sh
cdn.optimizely.com
DigiCert SHA2 Secure Server CA
2021-12-24 -
2022-12-24
a year crt.sh
use.typekit.net
DigiCert TLS RSA SHA256 2020 CA1
2021-08-16 -
2022-08-16
a year crt.sh
*.freshworks.com
Amazon
2021-12-07 -
2023-01-04
a year crt.sh
*.onetrust.com
DigiCert SHA2 Secure Server CA
2020-05-21 -
2022-07-27
2 years crt.sh
sni5f4fgl.wpc.edgecastcdn.net
DigiCert TLS RSA SHA256 2020 CA1
2021-08-19 -
2022-09-19
a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2021-07-10 -
2022-07-09
a year crt.sh
*.licdn.com
DigiCert SHA2 Secure Server CA
2021-07-15 -
2022-07-20
a year crt.sh
fast.wistia.com
GlobalSign Atlas R3 DV TLS CA H2 2021
2021-12-24 -
2023-01-25
a year crt.sh
fast.wistia.net
GlobalSign Atlas R3 DV TLS CA H2 2021
2021-12-24 -
2023-01-25
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2022-02-17 -
2022-05-12
3 months crt.sh
*.google.com
GTS CA 1C3
2022-02-17 -
2022-05-12
3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2022-02-17 -
2022-05-12
3 months crt.sh
www.google.de
GTS CA 1C3
2022-02-17 -
2022-05-12
3 months crt.sh

This page contains 1 frames:

Primary Page: https://freshdesk.com/resources/case-study/lm-it
Frame ID: B8FE95B77C5F555656ECEDA3C507287A
Requests: 76 HTTP requests in this frame

Screenshot

Page Title

LMIT achieved 80% First call resolution with FreshdeskBack ButtonFilter Button

Page URL History Show full URLs

  1. https://hello.freshworks.com/api/mailings/click/PMRGSZBCHI3DOMJYGYYDSLBCOVZGYIR2EJUHI5DQOM5C6L3GOJSXG2DEM... HTTP 302
    https://freshdesk.com/resources/case-study/lm-it Page URL

Detected technologies

Overall confidence: 100%
Detected patterns

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • otSDKStub\.js

Overall confidence: 100%
Detected patterns
  • optimizely\.com.*\.js

Overall confidence: 100%
Detected patterns
  • <link [^>]*href="[^"]+use\.typekit\.(?:net|com)

Page Statistics

77
Requests

96 %
HTTPS

76 %
IPv6

17
Domains

24
Subdomains

19
IPs

3
Countries

2157 kB
Transfer

5800 kB
Size

20
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://hello.freshworks.com/api/mailings/click/PMRGSZBCHI3DOMJYGYYDSLBCOVZGYIR2EJUHI5DQOM5C6L3GOJSXG2DEMVZWWLTDN5WS64TFONXXK4TDMVZS6Y3BONSS243UOVSHSL3MNUWWS5BCFQRG64THEI5CEN3EMJRDSZDCGEWWMZRSMIWTIZRXGMWWENJVGEWTQNTBHA2WIMZZGE4TGYRCFQRHMZLSONUW63RCHIRDIIRMEJZWSZZCHIRHSRTDJVYFQSJZMJZS2R3DIVMW6TRNONCGKWSZNVEHAN2ZNVMVUOLLKAYWY4TLMJGGKSLPHURH2=== HTTP 302
    https://freshdesk.com/resources/case-study/lm-it Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 52
  • https://www.google.com/jsapi?callback=gloader_ready HTTP 301
  • https://www.gstatic.com/charts/loader.js?callback=gloader_ready
Request Chain 66
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=508419&time=1646367034453&url=https%3A%2F%2Ffreshdesk.com%2Fresources%2Fcase-study%2Flm-it HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D508419%26time%3D1646367034453%26url%3Dhttps%253A%252F%252Ffreshdesk.com%252Fresources%252Fcase-study%252Flm-it%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=508419&time=1646367034453&url=https%3A%2F%2Ffreshdesk.com%2Fresources%2Fcase-study%2Flm-it&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=508419&time=1646367034453&url=https%3A%2F%2Ffreshdesk.com%2Fresources%2Fcase-study%2Flm-it&liSync=true&e_ipv6=AQJIDU9QYCEuTQAAAX9TH05R2oFT0MFU7Rh9dk06z40b_qp_4auH6TX9pPJRREpRc8EBeTE_ww8AEWR3PfZ-9uARtKqiMg

77 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request lm-it
freshdesk.com/resources/case-study/
Redirect Chain
  • https://hello.freshworks.com/api/mailings/click/PMRGSZBCHI3DOMJYGYYDSLBCOVZGYIR2EJUHI5DQOM5C6L3GOJSXG2DEMVZWWLTDN5WS64TFONXXK4TDMVZS6Y3BONSS243UOVSHSL3MNUWWS5BCFQRG64THEI5CEN3EMJRDSZDCGEWWMZRSMIWTI...
  • https://freshdesk.com/resources/case-study/lm-it
101 KB
21 KB
Document
General
Full URL
https://freshdesk.com/resources/case-study/lm-it
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.157.4.84 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-157-4-84.dus51.r.cloudfront.net
Software
/ Freshworks Inc.
Resource Hash
aa847c9ed6e134753bd2b9f8a85ce14924415c5dd2e3992f32364b0ef783aaa8
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' *.freshworks.com *.freshdesk.com *.freshservice.com *.myfreshworks.com *.freshcaller.com *.freshteam.com *.freshchat.com *.freshping.io *.freshrelease.com *.freshstatus.io *.freshsuccess.com *.freshsuccess.io views.paperflite.com app.paperflite.com web.paperflite.com canvas.paperflite.com
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Frame-Options allow-from https://www.freshworks.com

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Accept-Language
de-DE,de;q=0.9

Response headers

content-type
text/html; charset=utf-8
content-length
21004
date
Fri, 04 Mar 2022 04:08:17 GMT
x-frame-options
allow-from https://www.freshworks.com
content-security-policy
frame-ancestors 'self' *.freshworks.com *.freshdesk.com *.freshservice.com *.myfreshworks.com *.freshcaller.com *.freshteam.com *.freshchat.com *.freshping.io *.freshrelease.com *.freshstatus.io *.freshsuccess.com *.freshsuccess.io views.paperflite.com app.paperflite.com web.paperflite.com canvas.paperflite.com
strict-transport-security
max-age=31536000; includeSubDomains
content-encoding
gzip
cache-control
public, max-age=300
accept-ranges
bytes
x-rpcache
HIT
x-powered-by
Freshworks Inc.
vary
Accept-Encoding
x-cache
Hit from cloudfront
via
1.1 ddd7d19501f4b19d560bfedbdd9b13ce.cloudfront.net (CloudFront)
x-amz-cf-pop
DUS51-P2
x-amz-cf-id
ziMVb7cqCdUOZ0dY-Ma6_gt5Dg-ayANcuiJruqD9V4Z9EYeZ-aDZPw==
age
230802

Redirect headers

date
Fri, 04 Mar 2022 04:10:33 GMT
content-type
text/html; charset=utf-8
content-length
71
location
https://freshdesk.com/resources/case-study/lm-it
strict-transport-security
max-age=31536000; includeSubDomains
freshdesk.js
cdn.optimizely.com/public/20976504213/s/
520 KB
116 KB
Script
General
Full URL
https://cdn.optimizely.com/public/20976504213/s/freshdesk.js
Requested by
Host: freshdesk.com
URL: https://freshdesk.com/resources/case-study/lm-it
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:6c00:2a0::13b8 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
AmazonS3 /
Resource Hash
047bc4b9e40caf112bb0ab34d7943e9f166bdf64e1b19c6567e25264b35a8440
Security Headers
Name Value
Strict-Transport-Security max-age=15768000

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://freshdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-meta-pci_enabled
False
x-amz-version-id
ivV56QNWSsXqUGC69YmkUsPmJAyRQor7
content-encoding
gzip
etag
"fdee72ef7126f7f1c86415028b8f77fc"
x-amz-request-id
HP5RGW7QVT2DCBT6
x-amz-server-side-encryption
AES256
x-amz-meta-revision
423
x-amz-replication-status
COMPLETED
access-control-allow-methods
GET, HEAD
server-timing
cdn;desc="AkamaiION";dur=0,rtt;desc="11";dur=0,cdnip;desc="2a02:26f0:6c00:2a0::13b8";dur=0,cdnmap;desc="a5048.dsca.akamaiedge.net";dur=0,proto;desc="h2";dur=0
vary
Accept-Encoding
content-length
117959
x-amz-id-2
jr8zzwkx/eoRJw9AjIvZMNhFJqRQ7N8qQavRxq6o6Fs1yXrk/+WcgNTqZjjnnd2v5+4cTMhVWy0=
last-modified
Thu, 03 Mar 2022 21:15:11 GMT
server
AmazonS3
date
Fri, 04 Mar 2022 04:10:33 GMT
access-control-max-age
86400
strict-transport-security
max-age=15768000
content-type
text/javascript; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
x-amz-meta-revision
cache-control
max-age=120
accept-ranges
bytes
timing-allow-origin
*
access-control-allow-headers
*
pjk5ugs.css
use.typekit.net/
16 KB
2 KB
Stylesheet
General
Full URL
https://use.typekit.net/pjk5ugs.css
Requested by
Host: freshdesk.com
URL: https://freshdesk.com/resources/case-study/lm-it
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:ef::5c7b:c209 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
nginx /
Resource Hash
0076d4ba5a715b3db30cf7d9c246e5d658fc12b790aa9dfe89d648c843ef2e77
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains;

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://freshdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains;
content-encoding
gzip
server
nginx
date
Fri, 04 Mar 2022 04:10:33 GMT
vary
Accept-Encoding
content-type
text/css;charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=600, stale-while-revalidate=604800
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
content-length
1463
site.css
freshdesk.com/static-assets/css/
545 KB
121 KB
Stylesheet
General
Full URL
https://freshdesk.com/static-assets/css/site.css?a9e23059cd5152d537b11229cbdbba8b
Requested by
Host: freshdesk.com
URL: https://freshdesk.com/resources/case-study/lm-it
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.157.4.84 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-157-4-84.dus51.r.cloudfront.net
Software
/ Freshworks Inc.
Resource Hash
314305695283534f0336f36c0a7f20a7c94d6018f29916a4bc95bf650fd2abb7
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' *.freshworks.com *.freshdesk.com *.freshservice.com *.myfreshworks.com *.freshcaller.com *.freshteam.com *.freshchat.com *.freshping.io *.freshrelease.com *.freshstatus.io *.freshsuccess.com *.freshsuccess.io views.paperflite.com app.paperflite.com web.paperflite.com canvas.paperflite.com
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Frame-Options allow-from https://www.freshworks.com

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://freshdesk.com/resources/case-study/lm-it
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Fri, 04 Mar 2022 04:08:17 GMT
content-encoding
gzip
x-rpcache
HIT
age
236730
x-powered-by
Freshworks Inc.
x-cache
Hit from cloudfront
vary
Accept-Encoding
content-length
123206
last-modified
Sun, 27 Feb 2022 16:13:20 GMT
x-frame-options
allow-from https://www.freshworks.com
etag
W/"8835e-17f3bf537ff"
strict-transport-security
max-age=31536000; includeSubDomains
content-type
text/css; charset=UTF-8
via
1.1 ddd7d19501f4b19d560bfedbdd9b13ce.cloudfront.net (CloudFront)
cache-control
public, max-age=7776000
content-security-policy
frame-ancestors 'self' *.freshworks.com *.freshdesk.com *.freshservice.com *.myfreshworks.com *.freshcaller.com *.freshteam.com *.freshchat.com *.freshping.io *.freshrelease.com *.freshstatus.io *.freshsuccess.com *.freshsuccess.io views.paperflite.com app.paperflite.com web.paperflite.com canvas.paperflite.com
x-amz-cf-pop
DUS51-P2
accept-ranges
bytes
x-amz-cf-id
Tk8-z9Aq3NzL62xvxU-fW4V5YvfcWEC_bMquwHXXqMKpa54e8_t3CQ==
logo-fworks-black.svg
freshdesk.com/static-assets/images/common/company/logos/
5 KB
2 KB
Image
General
Full URL
https://freshdesk.com/static-assets/images/common/company/logos/logo-fworks-black.svg
Requested by
Host: freshdesk.com
URL: https://freshdesk.com/resources/case-study/lm-it
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.157.4.84 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-157-4-84.dus51.r.cloudfront.net
Software
/ Freshworks Inc.
Resource Hash
a3c13e69f2ae097bbf4a78d0a08e433adc602f3264107f4c6a04a75dce55e9f7
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' *.freshworks.com *.freshdesk.com *.freshservice.com *.myfreshworks.com *.freshcaller.com *.freshteam.com *.freshchat.com *.freshping.io *.freshrelease.com *.freshstatus.io *.freshsuccess.com *.freshsuccess.io views.paperflite.com app.paperflite.com web.paperflite.com canvas.paperflite.com
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Frame-Options allow-from https://www.freshworks.com

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://freshdesk.com/resources/case-study/lm-it
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date
Fri, 04 Mar 2022 04:08:17 GMT
content-encoding
gzip
x-rpcache
HIT
age
236731
x-powered-by
Freshworks Inc.
x-cache
Hit from cloudfront
vary
Accept-Encoding
last-modified
Sun, 27 Feb 2022 16:11:53 GMT
x-frame-options
allow-from https://www.freshworks.com
etag
W/"135b-17f3bf3e128"
strict-transport-security
max-age=31536000; includeSubDomains
content-type
image/svg+xml
via
1.1 ddd7d19501f4b19d560bfedbdd9b13ce.cloudfront.net (CloudFront)
cache-control
public, max-age=7776000
content-security-policy
frame-ancestors 'self' *.freshworks.com *.freshdesk.com *.freshservice.com *.myfreshworks.com *.freshcaller.com *.freshteam.com *.freshchat.com *.freshping.io *.freshrelease.com *.freshstatus.io *.freshsuccess.com *.freshsuccess.io views.paperflite.com app.paperflite.com web.paperflite.com canvas.paperflite.com
x-amz-cf-pop
DUS51-P2
x-amz-cf-id
wEg__D6SVMH2QLTyRPvvaSPQcgNQ9kuP9IP1pWcuTFj78EKnubi11Q==
ckrykid1b07w5fxg0mcihkydx-fdesk.svg
website-assets-fd.freshworks.com/attachments/
1 KB
902 B
Image
General
Full URL
https://website-assets-fd.freshworks.com/attachments/ckrykid1b07w5fxg0mcihkydx-fdesk.svg
Requested by
Host: freshdesk.com
URL: https://freshdesk.com/resources/case-study/lm-it
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.236.95 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-236-95.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a880c8eecc4d34d5b0f91c9bcc8c72d1638fc81bf0a8e562f91ccd2fa33134e3

Request headers

Accept-Language
de-DE,de;q=0.9
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Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:ef::5c7b:c209 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
nginx /
Resource Hash
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Request headers

Referer
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Origin
https://freshdesk.com
Accept-Language
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User-Agent
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Response headers

date
Fri, 04 Mar 2022 04:10:34 GMT
server
nginx
etag
"f1792626b56a6600a73b10740734c23d29bd031b"
content-type
application/font-woff2
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cache-control
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14 KB
Font
General
Full URL
https://freshdesk.com/static-assets/fonts/icomoon/icomoon.ttf?3e6aff38986bfec5c93759cf57fa3bcb&uffci
Requested by
Host: freshdesk.com
URL: https://freshdesk.com/static-assets/css/site.css?a9e23059cd5152d537b11229cbdbba8b
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.157.4.84 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
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Resource Hash
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Security Headers
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Request headers

Referer
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Origin
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Accept-Language
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User-Agent
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Response headers

content-security-policy
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content-encoding
gzip
x-rpcache
HIT
age
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x-powered-by
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x-cache
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date
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vary
Accept-Encoding
last-modified
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x-frame-options
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etag
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strict-transport-security
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via
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H2
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Server
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Reverse DNS
Software
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Request headers

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Accept-Language
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User-Agent
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Response headers

date
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server
nginx
etag
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content-type
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H2
Security
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Server
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Reverse DNS
Software
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Request headers

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https://freshdesk.com
Accept-Language
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User-Agent
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Response headers

date
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server
nginx
etag
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content-type
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H2
Security
TLS 1.3, , AES_256_GCM
Server
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Reverse DNS
Software
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Request headers

Referer
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Origin
https://freshdesk.com
Accept-Language
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User-Agent
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Response headers

date
Fri, 04 Mar 2022 04:10:34 GMT
server
nginx
etag
"5d5df1b25290dc82b22a668f0395604299f16750"
content-type
application/font-woff2
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Security Headers
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accept
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Response headers

date
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content-encoding
gzip
server
cloudflare
expect-ct
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vary
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content-type
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Image
General
Full URL
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Host: freshdesk.com
URL: https://freshdesk.com/static-assets/css/site.css?a9e23059cd5152d537b11229cbdbba8b
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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108.157.4.84 , United States, ASN16509 (AMAZON-02, US),
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Software
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Request headers

Accept-Language
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Referer
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User-Agent
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Response headers

content-security-policy
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x-cache
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Full URL
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Requested by
Host: freshdesk.com
URL: https://freshdesk.com/static-assets/css/non-critical.css
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
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Reverse DNS
Software
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Resource Hash
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Request headers

Accept-Language
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User-Agent
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Response headers

date
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server
cloudflare
age
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expect-ct
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vary
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access-control-allow-origin
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74 KB
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General
Full URL
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Requested by
Host: cdn-ukwest.onetrust.com
URL: https://cdn-ukwest.onetrust.com/scripttemplates/otSDKStub.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Security Headers
Name Value
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Request headers

Accept-Language
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User-Agent
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Response headers

x-ms-blob-type
BlockBlob
date
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content-encoding
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cf-cache-status
HIT
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server
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expect-ct
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strict-transport-security
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content-type
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570 KB
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Full URL
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Request headers

Accept-Language
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User-Agent
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Response headers

date
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1.1 803246727539350977d724c9e4a027c6.cloudfront.net (CloudFront)
last-modified
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server
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52216
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x-cache
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content-type
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cache-control
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x-amz-cf-pop
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Full URL
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URL: https://freshdesk.com/resources/case-study/lm-it
Protocol
H2
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Request headers

Accept-Language
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Response headers

date
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content-encoding
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last-modified
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server
AmazonS3
age
1165747
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vary
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x-cache
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content-type
image/svg+xml
via
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cache-control
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Full URL
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Protocol
H2
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TLS 1.3, , AES_128_GCM
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Request headers

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Response headers

date
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content-encoding
gzip
last-modified
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server
AmazonS3
age
1116100
etag
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vary
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x-cache
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content-type
image/svg+xml
via
1.1 803246727539350977d724c9e4a027c6.cloudfront.net (CloudFront)
cache-control
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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52.222.236.95 , United States, ASN16509 (AMAZON-02, US),
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Software
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Request headers

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Response headers

date
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via
1.1 803246727539350977d724c9e4a027c6.cloudfront.net (CloudFront)
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server
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x-cache
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content-type
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content-encoding
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Security
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Content-Encoding
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X-CDN
AKAM
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Security
TLS 1.3, , AES_128_GCM
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Software
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Request headers

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Access-Control-Request-Method
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Access-Control-Request-Headers
content-type
Origin
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User-Agent
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Response headers

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access-control-allow-origin
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Protocol
H2
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 04 Mar 2022 04:10:34 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
alfred.freshworks.com
URL
https://alfred.freshworks.com/v1/get-geo-popup-data

Verdicts & Comments Add Verdict or Comment

62 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 function| structuredClone object| oncontextlost object| oncontextrestored object| OneTrustStub string| OnetrustActiveGroups string| OptanonActiveGroups object| dataLayer function| OptanonWrapper undefined| _ object| optimizely string| currentSearch undefined| queryParams undefined| blackListedQueryParams undefined| cleanQueryParams object| socTrack object| FW object| otStubData string| _linkedin_partner_id object| _linkedin_data_partner_ids function| lintrk function| socTrackSend object| Optanon object| OneTrust object| webpackJsonp object| core object| __core-js_shared__ object| global object| System function| asap function| Observable function| setImmediate function| clearImmediate object| regeneratorRuntime boolean| _babelPolyfill object| __SENTRY__ object| session function| gloader_ready object| thankyou object| breakpoints object| _wq boolean| _already_called_lintrk object| geoip2 object| google object| Wistia string| _wistiaElemId object| wistiaEmbeds object| google_tag_manager function| postscribe object| google_tag_manager_external string| OldOnetrustActiveGroups object| google_tag_data string| country function| sanitize object| gaGlobal function| onYouTubeIframeAPIReady object| tvc_fresh_domains_list string| tvc_fw_label string| tvc_fw_curr_domain undefined| tvc_referrer undefined| referrer_path undefined| referrer_url

20 Cookies

Domain/Path Name / Value
.myfonts.net/ Name: __cf_bm
Value: JczKC2bXVeneiXqAdvXPxunAQFvBudRR67j7vHHwjWk-1646367034-0-AQUy9C8s/dylggJijaJTSNq1XYbXjKLFN6bX1iYHopHedQJyfYHZwVQt4QzTRCxD0Kf5pAF6rnDkDSCwzdvEoMA=
.freshdesk.com/ Name: OptanonConsent
Value: isGpcEnabled=0&datestamp=Fri+Mar+04+2022+04%3A10%3A34+GMT%2B0000+(GMT)&version=6.22.0&isIABGlobal=false&hosts=&consentId=32e19c19-07a1-40d5-9a9a-30515ae164ff&interactionCount=0&landingPath=https%3A%2F%2Ffreshdesk.com%2Fresources%2Fcase-study%2Flm-it&groups=C0001%3A1%2CC0003%3A0%2CC0002%3A0%2CC0004%3A0
.freshdesk.com/ Name: _gcl_au
Value: 1.1.696702206.1646367035
freshdesk.com/ Name: first_session
Value: %7B%22visits%22%3A2%2C%22start%22%3A1646367034298%2C%22last_visit%22%3A1646367034591%2C%22url%22%3A%22https%3A%2F%2Ffreshdesk.com%2Fresources%2Fcase-study%2Flm-it%22%2C%22path%22%3A%22%2Fresources%2Fcase-study%2Flm-it%22%2C%22referrer%22%3A%22%22%2C%22referrer_info%22%3A%7B%22host%22%3A%22freshdesk.com%22%2C%22path%22%3A%22%2Fresources%2Fcase-study%2Flm-it%22%2C%22protocol%22%3A%22https%3A%22%2C%22port%22%3A80%2C%22search%22%3A%22%22%2C%22query%22%3A%7B%7D%7D%2C%22search%22%3A%7B%22engine%22%3Anull%2C%22query%22%3Anull%7D%2C%22prev_visit%22%3A1646367034298%2C%22time_since_last_visit%22%3A293%2C%22version%22%3A0.4%7D
freshdesk.com/ Name: fw_fr
Value:
freshdesk.com/ Name: fw_flu
Value: https://freshdesk.com/resources/case-study/lm-it
freshdesk.com/ Name: fw_se
Value: null
freshdesk.com/ Name: fw_sq
Value: null
freshdesk.com/ Name: fw_vi
Value: 1
.freshdesk.com/ Name: _ga_5S1FBQDGB1
Value: GS1.1.1646367034.1.0.1646367034.60
.freshdesk.com/ Name: _ga
Value: GA1.1.768394082.1646367035
.linkedin.com/ Name: UserMatchHistory
Value: AQJim31WwJ4iqAAAAX9TH0zROWVFjepD7Chl7ZC7VkCnUAAi8hgPCCrNIVJ-TWC06UYLIzvIAbUg_w
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQJGIx_Cu86eEwAAAX9TH0zRx6Q8FSmP9iSwPoYvlqhyCy3RzMUqC04BpvHPsH350hUw4e836UmByQGo71LLjw
.ads.linkedin.com/ Name: lang
Value: v=2&lang=en-us
.linkedin.com/ Name: bcookie
Value: "v=2&ec35baad-0fb2-48db-88b4-de9b34dd87d0"
.linkedin.com/ Name: lidc
Value: "b=OGST00:s=O:r=O:a=O:p=O:g=2663:u=1:x=1:i=1646367034:t=1646453434:v=2:sig=AQG_7rebwZMB4voXMxHfC8iSueBtnWzO"
.freshdesk.com/ Name: _ga_7W0V9DD6X9
Value: GS1.1.1646367034.1.0.1646367034.60
.linkedin.com/ Name: lang
Value: v=2&lang=de-de
.www.linkedin.com/ Name: bscookie
Value: "v=1&20220304041034da185ae1-5852-450c-8249-fd380a4efe05AQFPamXLom-hpLJveTssnsfR3VRwE4z_"
.linkedin.com/ Name: li_gc
Value: MTswOzE2NDYzNjcwMzQ7MjswMjHBvhkMCODRoTlRwLUvgsaRVc3daFoCubDe3ilYWCVrqg==

4 Console Messages

Source Level URL
Text
javascript warning URL: https://freshdesk.com/resources/case-study/lm-it(Line 8)
Message:
A parser-blocking, cross site (i.e. different eTLD+1) script, https://cdn-ukwest.onetrust.com/scripttemplates/otSDKStub.js, is invoked via document.write. The network request for this script MAY be blocked by the browser in this or a future page load due to poor network connectivity. If blocked in this page load, it will be confirmed in a subsequent console message. See https://www.chromestatus.com/feature/5718547946799104 for more details.
javascript warning URL: https://freshdesk.com/resources/case-study/lm-it(Line 8)
Message:
A parser-blocking, cross site (i.e. different eTLD+1) script, https://cdn-ukwest.onetrust.com/scripttemplates/otSDKStub.js, is invoked via document.write. The network request for this script MAY be blocked by the browser in this or a future page load due to poor network connectivity. If blocked in this page load, it will be confirmed in a subsequent console message. See https://www.chromestatus.com/feature/5718547946799104 for more details.
javascript error URL: https://freshdesk.com/resources/case-study/lm-it
Message:
Access to XMLHttpRequest at 'https://alfred.freshworks.com/v1/get-geo-popup-data' from origin 'https://freshdesk.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network error URL: https://alfred.freshworks.com/v1/get-geo-popup-data
Message:
Failed to load resource: net::ERR_FAILED

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy frame-ancestors 'self' *.freshworks.com *.freshdesk.com *.freshservice.com *.myfreshworks.com *.freshcaller.com *.freshteam.com *.freshchat.com *.freshping.io *.freshrelease.com *.freshstatus.io *.freshsuccess.com *.freshsuccess.io views.paperflite.com app.paperflite.com web.paperflite.com canvas.paperflite.com
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Frame-Options allow-from https://www.freshworks.com

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

alfred.freshworks.com
analytics.google.com
cdn-public.sociabble.com
cdn-ukwest.onetrust.com
cdn.optimizely.com
fast.wistia.com
fast.wistia.net
freshdesk.com
geoip-js.com
geolocation.onetrust.com
hello.freshworks.com
hello.myfonts.net
p.typekit.net
px.ads.linkedin.com
px4.ads.linkedin.com
snap.licdn.com
stats.g.doubleclick.net
use.typekit.net
website-assets-fd.freshworks.com
www.google.com
www.google.de
www.googletagmanager.com
www.gstatic.com
www.linkedin.com
alfred.freshworks.com
108.157.4.84
13.107.42.14
2606:2800:233:1cb7:261b:1f9c:2074:3c
2606:4700:10::6814:b944
2606:4700::6811:f449
2606:4700::6812:bef
2620:1ec:21::14
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2a00:1450:400c:c07::9c
2a02:26f0:6c00:2a0::13b8
2a02:26f0:6c00::210:ba20
2a02:26f0:ef::5c7b:c209
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2a04:4e42:600::622
52.222.214.28
52.222.236.95
52.26.45.76
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