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 * Forum Etiquette & Moderation
 * About Moderation
 * Username Rules
 * Username Sanctions
 * Moderation Rules
 * Sanctions
 * Etiquette
 * Frequently Asked Questions

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FORUM ETIQUETTE & MODERATION


ABOUT MODERATION

This website is moderated 24/7 by an expert global moderation team from Bang the
Table.(External link)

Bang the Table’s moderators provide multilingual moderation support to ensure
participants, site administrators, and third-parties are safe from malicious,
inflammatory and illegal materials.

Bang the Table’s role in moderation of this site is to ensure that contributions
are reviewed and assessed in an impartial manner according to the rules outlined
below.

This policy covers the following;

 * Username Rules

 * Username Sanctions

 * Moderation Rules

 * Moderation Sanctions

 * Etiquette

 * Frequently Asked Questions

--------------------------------------------------------------------------------


USERNAME RULES

Usernames - which are submitted by participants during the registration process
as a way to identify themselves in public facing activities, are approved in
accordance with the username rules set out below;

 1. Usernames should not be defamatory, obscene or include language which could
    be deemed offensive. This includes the creative use of characters and
    symbols to hide explicit content.

 2. Users must not masquerade as other members of the public, elected officials,
    moderators, site administrators or workers from the consulting organisation.
    If you are found to be impersonating someone else you may face sanctions.

 3. Usernames must not be a URL or web address.

 4. Using your username for activism purposes is fine as long as it doesn’t
    breach any of the above. Ie. savethereef or trains-not-traffic


USERNAME SANCTIONS

If you breach any of the above username rules upon registering for this site the
following will occur;

 1. Username change - our moderation team reviews every username submitted to
    this site via registration. If they deem your username to be in breach of
    the above rules they will change your username and inform you this has
    occurred. You can later change your username to something within the rules
    via your participant profile.

 2. Temporary Suspension - a participant who repeatedly and flagrantly changes
    their username in breach of the above rules may be suspended from access to
    the website for a period of up to one week. The period will reflect both the
    severity and consistency of the breach. The user will be reported to the
    consulting organization.

 3. Permanent Blocking - a participant who continues to violate the username
    rules following reinstatement after a period of suspension may have their
    access to the website permanently blocked.


MODERATION RULES

All public facing contributions - that is, contributions that can be seen by
other website users are moderated in accordance with the moderation rules set
out below.

 1.  Never post personal information about yourself or another participant. This
     includes identifying any individual by their real name if they have not
     already done so, or providing personal contact information.

 2.  Never identify a staff member of the consulting organisation by name.

 3.  Don't defame anyone or any organisation. A comment is defamatory if it
     lowers or harms the reputation of a person or organisation. If you wish to
     insult anyone, this is not the place to do it. If you wish to accuse anyone
     of wrongdoing or incompetence, this is not the place to do it.

 4.  Don't post anything that could be considered intolerant of a person's race,
     culture, appearance, gender, sexual preference, religion or age.

 5.  Don't be obscene and don't use foul language. Lots of people from different
     backgrounds participate on this website. We want them to be able to
     continue to do so from home, work, school, university or wherever they may
     be. Disguising swear words by deliberately misspelling them doesn't make
     them any less offensive.

 6.  Don't personally insult or harass other participants. Always focus on the
     logic of the argument rather than the individuals involved in the argument.
     Participants are entitled to choose not to enter into debate with you.

 7.  Don't post or link to any inappropriate, offensive or illegal material.
     Don't post any advertisements.

 8.  Don’t promote self-harm, suicide, violence or criminal activity of any
     kind.

 9.  The use of emoji or images to convey inappropriate meaning consistent with
     the rules outlined above will also be moderated.

 10. Ensure comments seek to address the topic or focus of the engagement
     activity at hand. Users which intentionally distract from or ignore the
     discussion topic may have their comments treated as off-topic and removed.

 11. Please don't raise concerns about the moderation on the site as it disrupts
     the flow of any discussion. Please direct any queries regarding moderation
     directly to the moderation team at support@engagementhq.com.

--------------------------------------------------------------------------------


SANCTIONS

Breaches of the moderation rules will be dealt with as follows:

 1. Removal of comment - any comment that, in the view of the moderator,
    breaches the rules will be removed.

 2. Temporary Suspension - a participant who repeatedly and flagrantly flouts
    the moderation rules may be suspended from access to the website for a
    period of up to one week. The period will reflect both the severity and
    consistency of the breach.

 3. Permanent Blocking - a participant who continues to violate the moderation
    rules following reinstatement after a period of suspension may have their
    access to the website permanently blocked.

 4. Automatic Blocking - a participant who posts or links to inappropriate,
    offensive or illegal material will be immediately blocked from the site.

--------------------------------------------------------------------------------


ETIQUETTE

The following are not enforceable rules, rather they are suggestions about
etiquette to help keep the website respectful and constructive.

 1.  It's a good idea to read through the information on the site and the other
     participant comments before getting involved in the discussion yourself.

 2.  Always respect the views of other participants even if they don't agree
     with you.

 3.  Be constructive. It's okay to disagree with other forum participants, in
     fact we encourage debate, just keep the dialogue positive.

 4.  Always keep things civil. We recognize that this can be difficult
     sometimes, especially when you are passionate about an issue, but it is
     important to keep the discussion focused on the issues rather than letting
     it deteriorate into personal insults.

 5.  Once you've left your comment keep an eye on the project to see what other
     people have to say.

 6.  If you feel that someone has insulted you, report their comment to the
     moderator by clicking the “Alert Moderator” button. Don't perpetuate the
     dispute. The moderator will take a look at the offending comment and decide
     whether it should be removed.

 7.  Stay on topic. The projects on this website have been created for a
     specific purpose. Please stay within the boundaries of the subject matter.

 8.  Turn off the "CAPS LOCK". Writing in ALL CAPS is the equivalent of SHOUTING
     and can cause offence.

 9.  Choose one place to post each of your unique comments. Don't cut and paste
     the same comment into lots of different places on the website. These may be
     considered duplicates and could be removed.

 10. Don't be a "troll". Trolls intentionally incite annoyance or offense. They
     do not participate constructively in the discussion and do not add any
     value to the debate.

 11. Don't bully, harass or threaten other participants. If another participant
     proffers an opinion that you don't agree with, you have no right to demand
     that they support their position with a detailed argument. They do not have
     to respond to your questions. It is up to each individual to participate as
     much or as little as they wish.

 12. Please respect the moderators. Their job is to keep the forum safe and
     constructive so that everybody gets to have their fair say. It is not
     always an easy job.

--------------------------------------------------------------------------------


FREQUENTLY ASKED QUESTIONS

What happens if my comment is removed?

If you post something to this website, which is removed by our moderators, you
will receive a notification via email informing you of the decision. You will be
informed as to which of the moderation rules you are in breach of and asked to
review and resubmit your contribution.

What if I disagree with a moderation decision?

If you disagree with a moderation decision you are able to get in touch with
support by contacting support@engagementhq.com. While the final moderation
decision lies with our moderators, you may indicate to us why you think your
contribution should be accepted. In some instances you will be referred to the
owner of the website for a final decision.

Can a website owner remove my comment just because they don’t like it?

All comments moderated by our moderators are done so in accordance with the
moderation rules outlined above. The owner of this website however, reserves the
right to request a contribution be moderated if they feel it is in breach of
these moderation rules. In this instance, you will receive a notification via
email.

Can I report a comment anonymously?

If you feel a username, comment or contribution on the site is in breach of the
rules outlined on this page, you are within your right to alert our moderators.
Simply locate the “alert moderator” link near the comment you believe needs to
be escalated to our moderation team. Alerting a moderator will not reveal your
identity to the person who posted the comment and you will remain anonymous.

How will I know if I have been blocked from the site?

If you are repeatedly in breach of our moderation rules you may incur sanctions
as outlined above. In the instance that you are blocked from the site, you will
receive an email notification informing you of your sanctions and the conditions
of those sanctions.

Is moderation independent of the website owner?

Yes. Moderation is independent of the owner of the website. There are only two
places where on-site moderation occurs. The owner of this website can choose to
moderate stories as well as questions asked by participants and answer if they
so choose.

How does moderation deal with comments which suggest a person is at risk of
harming themselves or others?

Our moderators are trained to identify comments, which contain references to
self-harm and or threats of violence and crime. Comments which mention or
promote this behaviour will be removed and escalated for further review and
passed on to our clients for further action. Any further action will be at the
discretion of our clients, including referrals to law enforcement, primary
health or first responder services. Bang the Table strongly advises its client
to have sufficient processes in place to deal with these situations and highly
encourages the use of verified participation for engagement activities. If you
notice comments of this nature, please alert our moderators and the website
owner immediately. Our team can be contacted at support@engagementhq.com.

What personally identifiable information about me can the moderators access?

Bang the Table’s moderators do not have access to the user information stored by
the owner of this site. Moderators are only able to view a user's publicly
visible username and their text or image based contributions for the express
purposes of moderating those elements. Your participation on this site is guided
by the website owners Privacy Policy and Terms of Use.



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