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Submitted URL: http://support.offstep.com/
Effective URL: https://support.offstep.com/hc/en-us
Submission Tags: @ecarlesi possiblethreat Search All
Submission: On September 11 via api from FR — Scanned from FR
Effective URL: https://support.offstep.com/hc/en-us
Submission Tags: @ecarlesi possiblethreat Search All
Submission: On September 11 via api from FR — Scanned from FR
Form analysis 1 forms found in the DOM
GET /hc/en-us/search
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name="query" id="query" placeholder="Type your question here..." autocomplete="off" aria-label="Type your question here...">
<input type="submit" name="commit" value="Search">
</form>Text Content
Skip to main content Sign in English (US) Português do Brasil * Get Started * Distribution * Accounting * Subscription * * Submit a request OFFSTEP HELP CENTER SEARCH WELCOME TO OFFSTEP SUPPORT For quick and easy solutions, you can search for answers here or chat with our virtual assistant on the bottom right corner. If you need futher asssistance, you can open a support ticket (existing clients) or send us a message (new clients/login issues). We usually respond within 2 business days. CATEGORIES * Get Started * Distribution * Accounting * Subscription PROMOTED ARTICLES * Can I contact OffStep? * OffStep content guidelines * Reasons why your content may be rejected * What are the specs for audio files? * What are the image specifications for my album art? * What requirements do I need to meet to ensure my album gets approved? * Inorganic Activity: Bot Farms and Inauthentic Play Counts (purchase of plays) * I received a ticket/notification about the Pending Approval of my release, what should I do? * Where can I find the UPC and ISRC of my albums? * How do I get access to my artist’s profiles on the platforms? * Can I transfer my album to another account? * Can I change the UPC and/or ISRC? * How do I edit/update an album or single already distributed on OffStep? * How to claim my OAC on YouTube (Official Artist Channel)? * How can I claim my Apple for artists? * How can I claim my S4A - Spotify For Artists? * Understanding the Monthly Analytics menu - Net Catalog Revenue * When will I be paid for my sales and streaming? * When do the shares (in and out) start to be paid? RECENT ACTIVITY COPYRIGHT POLICY AND ISSUES Why can’t I withdraw my royalties? Article created 2 months ago Number of comments: 0 COPYRIGHT POLICY AND ISSUES I received a copyright infringement warning from Instagram. What should I do? Article created 2 months ago Number of comments: 0 SUBSCRIPTION When am I eligible to receive a refund? Article created 2 months ago Number of comments: 0 SUBSCRIPTION What happens if my album is rejected? Will I receive a refund of my subscription? Article created 2 months ago Number of comments: 0 BILLING QUESTIONS Where can I check the details of my purchased plan? Article created 2 months ago Number of comments: 0 ... See more items from recent activity * * * © 2023 Grow Shine Services Pvt. Ltd. All Rights Reserved.