customerservice.starbucks.com Open in urlscan Pro
147.154.106.13 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
http://customerservice.starbucks.com/app/contact/ask/
Effective URL:
https://customerservice.starbucks.com/app/contact/ask/
Submission: On March 10 via api (March 10th 2023, 4:13:35 pm UTC) from US — Scanned from DE

Summary HTTP 38 Redirects Links 40 Behaviour Indicators

Summary

This website contacted 13 IPs in 4 countries across 11 domains to perform 38 HTTP transactions. The main IP is 147.154.106.13, located in Phoenix, United States and belongs to ORACLE-BMC-31898, US. The main domain is customerservice.starbucks.com. The Cisco Umbrella rank of the primary domain is 335765.
TLS certificate: Issued by Sectigo RSA Organization Validation S... on October 24th 2022. Valid for: a year.

This is the only time customerservice.starbucks.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 15	147.154.106.13 147.154.106.13	31898 (ORACLE-BM...) (ORACLE-BMC-31898)
1	23.75.175.227 23.75.175.227	16625 (AKAMAI-AS) (AKAMAI-AS)
1	52.216.40.168 52.216.40.168	16509 (AMAZON-02) (AMAZON-02)
4	23.206.208.114 23.206.208.114	16625 (AKAMAI-AS) (AKAMAI-AS)
1 2	2a00:1450:400... 2a00:1450:4001:830::2008	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:400c:c0b::9a	15169 (GOOGLE) (GOOGLE)
1	23.36.225.114 23.36.225.114	16625 (AKAMAI-AS) (AKAMAI-AS)
4	23.37.40.225 23.37.40.225	16625 (AKAMAI-AS) (AKAMAI-AS)
4	2606:2800:234... 2606:2800:234:59:254c:406:2366:268c	15133 (EDGECAST) (EDGECAST)
2	2a03:2880:f08... 2a03:2880:f083:100:face:b00c:0:3	32934 (FACEBOOK) (FACEBOOK)
2	104.244.42.8 104.244.42.8	13414 (TWITTER) (TWITTER)
1	2a03:2880:f17... 2a03:2880:f176:181:face:b00c:0:25de	32934 (FACEBOOK) (FACEBOOK)
38	13

15 147.154.106.13 (Phoenix, United States) 1 redirects

ASN31898 (ORACLE-BMC-31898, US)

customerservice.starbucks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 23.75.175.227 (Frankfurt am Main, Germany)

ASN16625 (AKAMAI-AS, US)
PTR: a23-75-175-227.deploy.static.akamaitechnologies.com

www.starbucks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.216.40.168 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 23.206.208.114 (Frankfurt am Main, Germany)

ASN16625 (AKAMAI-AS, US)
PTR: a23-206-208-114.deploy.static.akamaitechnologies.com

s7.addthis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
v1.addthisedge.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
m.addthis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:830::2008 (Frankfurt am Main, Germany) 1 redirects

ASN15169 (GOOGLE, US)

ssl.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:400c:c0b::9a (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 23.36.225.114 (Glattbrugg, Switzerland)

ASN16625 (AKAMAI-AS, US)
PTR: a23-36-225-114.deploy.static.akamaitechnologies.com

z.moatads.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 23.37.40.225 (Frankfurt am Main, Germany)

ASN16625 (AKAMAI-AS, US)
PTR: a23-37-40-225.deploy.static.akamaitechnologies.com

www.rnengage.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2606:2800:234:59:254c:406:2366:268c (United States)

ASN15133 (EDGECAST, US)

platform.twitter.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a03:2880:f083:100:face:b00c:0:3 (Frankfurt am Main, Germany)

ASN32934 (FACEBOOK, US)

connect.facebook.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 104.244.42.8 (United States)

ASN13414 (TWITTER, US)

syndication.twitter.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a03:2880:f176:181:face:b00c:0:25de (Frankfurt am Main, Germany)

ASN32934 (FACEBOOK, US)

www.facebook.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
16	starbucks.com 1 redirects customerservice.starbucks.com — Cisco Umbrella Rank: 335765 virtualassistant-nonprod.starbucks.com Failed www.starbucks.com — Cisco Umbrella Rank: 21152	316 KB
6	twitter.com platform.twitter.com — Cisco Umbrella Rank: 771 syndication.twitter.com — Cisco Umbrella Rank: 1148	149 KB
4	rnengage.com www.rnengage.com — Cisco Umbrella Rank: 17148	4 KB
3	addthis.com s7.addthis.com — Cisco Umbrella Rank: 1587 m.addthis.com — Cisco Umbrella Rank: 1573	140 KB
2	facebook.net connect.facebook.net — Cisco Umbrella Rank: 147	88 KB
2	google-analytics.com 1 redirects ssl.google-analytics.com — Cisco Umbrella Rank: 378	17 KB
1	facebook.com www.facebook.com — Cisco Umbrella Rank: 108	2 KB
1	addthisedge.com v1.addthisedge.com — Cisco Umbrella Rank: 1766	325 B
1	moatads.com z.moatads.com — Cisco Umbrella Rank: 426	1 KB
1	doubleclick.net stats.g.doubleclick.net — Cisco Umbrella Rank: 76	337 B
1	amazonaws.com s3.amazonaws.com
38	11

	Domain	Requested by
15	customerservice.starbucks.com	1 redirects customerservice.starbucks.com
4	platform.twitter.com	s7.addthis.com platform.twitter.com
4	www.rnengage.com	customerservice.starbucks.com
2	syndication.twitter.com	platform.twitter.com
2	connect.facebook.net	s7.addthis.com connect.facebook.net
2	ssl.google-analytics.com	1 redirects customerservice.starbucks.com
2	s7.addthis.com	customerservice.starbucks.com s7.addthis.com
1	www.facebook.com	connect.facebook.net
1	m.addthis.com	s7.addthis.com
1	v1.addthisedge.com	s7.addthis.com
1	z.moatads.com	s7.addthis.com
1	stats.g.doubleclick.net	customerservice.starbucks.com
1	s3.amazonaws.com	customerservice.starbucks.com
1	www.starbucks.com	customerservice.starbucks.com
0	virtualassistant-nonprod.starbucks.com Failed	customerservice.starbucks.com
38	15

This site contains links to these domains. Also see Links.

Domain
www.starbucks.com
www.starbuckscardb2b.com
stories.starbucks.com
investor.starbucks.com
delivery.starbucks.com
athome.starbucks.com
open.spotify.com
facebook.com
www.pinterest.com
instagram.com
youtube.com
twitter.com
globalassets.starbucks.com
ideas.starbucks.com

Subject Issuer	Validity	Valid
customerservice.starbucks.com Sectigo RSA Organization Validation Secure Server CA	`2022-10-24` - `2023-10-24`	a year	crt.sh
starbucks.com DigiCert TLS RSA SHA256 2020 CA1	`2022-09-09` - `2023-09-12`	a year	crt.sh
s3.amazonaws.com Amazon RSA 2048 M01	`2022-12-06` - `2023-12-05`	a year	crt.sh
odc-addthis-prod-01.oracle.com DigiCert TLS RSA SHA256 2020 CA1	`2023-02-07` - `2024-02-07`	a year	crt.sh
*.google-analytics.com GTS CA 1C3	`2023-02-20` - `2023-05-15`	3 months	crt.sh
moatads.com DigiCert TLS RSA SHA256 2020 CA1	`2022-11-16` - `2023-11-18`	a year	crt.sh
*.rnengage.com DigiCert TLS RSA SHA256 2020 CA1	`2022-10-12` - `2023-10-12`	a year	crt.sh
*.twimg.com DigiCert TLS RSA SHA256 2020 CA1	`2022-10-06` - `2023-11-06`	a year	crt.sh
*.facebook.com DigiCert SHA2 High Assurance Server CA	`2023-01-10` - `2023-03-17`	2 months	crt.sh
syndication.twitter.com DigiCert TLS Hybrid ECC SHA384 2020 CA1	`2023-02-05` - `2024-02-05`	a year	crt.sh

This page contains 7 frames:

Primary Page: https://customerservice.starbucks.com/app/contact/ask/
Frame ID: 5D237B58B718E99A95E76B1A18E596C4
Requests: 28 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: 97B5B5EB171EDE4FCA2DF62B2DDA2947
Requests: 4 HTTP requests in this frame

Frame: https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html
Frame ID: E97DA8F2FAC244E5379769194DA5F679
Requests: 1 HTTP requests in this frame

Frame: https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html
Frame ID: 767F779DBD3D0BE8BDA138F88A3E4F5E
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/widget_iframe.2b2d73daf636805223fb11d48f3e94f7.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
Frame ID: 033B54CD5CB0BB0BAA74492092ED248A
Requests: 2 HTTP requests in this frame

Frame: https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df2f0bd0de8739c%26domain%3Dcustomerservice.starbucks.com%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff31f98db34063dc%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
Frame ID: 0D274417C5C8FEC8CF01C27A9377C483
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/tweet_button.2b2d73daf636805223fb11d48f3e94f7.en.html
Frame ID: 0FC27A6A702A0930FC7661F37F15A530
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Contact Us | Starbucks Coffee Company

Page URL History Show full URLs

http://customerservice.starbucks.com/app/contact/ask/ HTTP 301
https://customerservice.starbucks.com/app/contact/ask/ Page URL

Detected technologies

AddThis (Widgets) Expand

Facebook (Widgets) Expand

Overall confidence: 100%
Detected patterns

//connect\.facebook\.([a-z]+)/[^/]*/[a-z]*\.js

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Moat (Analytics) Expand

Overall confidence: 100%
Detected patterns

moatads\.com

Modernizr (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

([\d.]+)?/modernizr(?:\.([\d.]+))?.*\.js

Twitter (Widgets) Expand

Overall confidence: 100%
Detected patterns

//platform\.twitter\.com/widgets\.js

Page Statistics

38
Requests

92 %
HTTPS

42 %
IPv6

11
Domains

15
Subdomains

13
IPs

4
Countries

717 kB
Transfer

2031 kB
Size

10
Cookies

40 Outgoing links

These are links going to different origins than the main page.

URL: https://www.starbucks.com/
Title: Starbucks Coffee Company

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/menu
Title: Menu

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/rewards
Title: Rewards

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/gift
Title: Gift Cards

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/store-locator
Title: Find a store

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/account/create
Title: Join now

Search URL Search Domain Scan URL

URL: https://www.starbuckscardb2b.com/how-it-works-faq?utm_source=SBUX.com&utm_medium=SBUXsiteLink&utm_campaign=CService-ContactUs
Title: Starbucks Card Corporate Sales

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information
Title: Our Heritage

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/coffee
Title: Our Coffee

Search URL Search Domain Scan URL

URL: https://stories.starbucks.com/
Title: Stories and News

Search URL Search Domain Scan URL

URL: https://investor.starbucks.com/
Title: Investor Relations

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/responsibility/global-report/policies
Title: Policies and Standards

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/careers/working-at-starbucks/culture-and-values
Title: Culture and Values

Search URL Search Domain Scan URL

URL: https://stories.starbucks.com/stories/equity-inclusion/
Title: Inclusion, Diversity, and Equity

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/careers/working-at-starbucks/education
Title: College Achievement Plan

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/careers/
Title: U.S. Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/careers/international-careers
Title: International Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/responsibility/sourcing
Title: Ethical Sourcing

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/responsibility/environment
Title: Leading in Sustainability

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/responsibility/community
Title: Strengthening Communities

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/responsibility/community/opportunity-youth
Title: Creating Opportunities

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/responsibility/global-report
Title: Global Social Impact Report

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/landlord-faq
Title: Landlord Support Center

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/suppliers
Title: Suppliers

Search URL Search Domain Scan URL

URL: https://www.starbuckscardb2b.com/
Title: Corporate Gift Card Sales

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business
Title: Office and Foodservice Coffee

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/rewards/mobile-apps
Title: Order on the App

Search URL Search Domain Scan URL

URL: https://delivery.starbucks.com/
Title: Delivery

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/ways-to-order
Title: Order and Pickup Options

Search URL Search Domain Scan URL

URL: https://athome.starbucks.com/?utm_source=starbucks.com&utm_medium=referral&utm_campaign=footer
Title: Explore and Find Coffee for Home

Search URL Search Domain Scan URL

URL: https://open.spotify.com/user/starbucks

Search URL Search Domain Scan URL

URL: https://facebook.com/starbucks

Search URL Search Domain Scan URL

URL: https://www.pinterest.com/starbucks/

Search URL Search Domain Scan URL

URL: https://instagram.com/starbucks

Search URL Search Domain Scan URL

URL: https://youtube.com/starbucks

Search URL Search Domain Scan URL

URL: https://twitter.com/starbucks/

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/online-policies/privacy-policy
Title: Privacy Policy

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/online-policies/terms-of-use
Title: Terms of Use

Search URL Search Domain Scan URL

URL: https://globalassets.starbucks.com/assets/A2A072E3411C4A6ABAEB8D6BCF286F43.pdf
Title: CA Supply Chain Act

Search URL Search Domain Scan URL

URL: https://ideas.starbucks.com/
Title: Submit Your Idea

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://customerservice.starbucks.com/app/contact/ask/ HTTP 301
https://customerservice.starbucks.com/app/contact/ask/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 14

https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=334836484&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UTF-8&utmsr=1600x1200&utmvp=1600x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=Contact%20Us%20%7C%20Starbucks%20Coffee%20Company&utmhid=1584189603&utmr=-&utmp=%2Fapp%2Fcontact%2Fask%2F&utmht=1678464806916&utmac=UA-9155837-1&utmcc=__utma%3D246673883.693003675.1678464807.1678464807.1678464807.1%3B%2B__utmz%3D246673883.1678464807.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmjid=1281863784&utmredir=1&utmu=qzAAACAAAAAAAAAAAAAAAABE~ HTTP 302
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=693003675.1678464807&jid=1281863784&_v=5.7.2&z=334836484

38 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request / Show response
customerservice.starbucks.com/app/contact/ask/
Redirect Chain

http://customerservice.starbucks.com/app/contact/ask/
https://customerservice.starbucks.com/app/contact/ask/

22 KB
9 KB

1067ms
723ms

Document
text/html

147.154.106.13
ORACLE-BMC-31898

General

Check archive.org

Show headers Download Go to

Full URL

https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),

Reverse DNS

Software

Resource Hash

3f10d0ca1477652eb44803e637681b129bafd1f6695a0826f8104aa2acf5ce8a

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors DENY
Strict-Transport-Security	max-age=31536000
X-Content-Security-Policy	frame-ancestors DENY
X-Frame-Options	DENY

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

Cache-Control: no-cache, no-store
Connection: keep-alive
Content-Encoding: gzip
Content-Security-Policy: frame-ancestors DENY
Content-Type: text/html;charset=utf-8
Date: Fri, 10 Mar 2023 16:13:26 GMT
Expires: -1
F5_do_compression: yes
Pragma: no-cache
RNT-GK-Machine: 0.216
RNT-JN-Ext-Machine: 43.3
RNT-JN-Ext-UUID: dcd0c9c0-e56a-4748-a985-ae5633ffd343
RNT-JN-Int-Machine: 42.4
RNT-JN-Int-UUID: eb3409f9-33ec-4910-91c6-dc4d269a905a
RNT-Machine: 0.73
RNT-Time: D=544400 t=1678464805553780
Strict-Transport-Security: max-age=31536000
Transfer-Encoding: chunked
X-Content-Security-Policy: frame-ancestors DENY
X-Frame-Options: DENY

Redirect headers

Connection: keep-alive
Content-Length: 0
Date: Fri, 10 Mar 2023 16:13:25 GMT
RNT-JN-Ext-Machine: 43.4
RNT-JN-Ext-UUID: b06464b4-114b-4703-bd4c-01ee5c1e4cee
location: https://customerservice.starbucks.com/app/contact/ask/

GET
H/1.1 200
OK starbucks_uplifted.themes.sbux-uplift.SITE.css
customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/ 21 KB
6 KB 183ms
183ms Stylesheet
text/css 147.154.106.13
ORACLE-BMC-31898

General

Check archive.org

Show headers Download Go to

Full URL

https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),

Reverse DNS

Software

Resource Hash

840c34540f183b5560653ce3c81281470e83cf83c5731f2bb9ef1ae69e95f2c2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

Date: Fri, 10 Mar 2023 16:13:26 GMT
Content-Encoding: gzip
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 27 Oct 2022 06:12:15 GMT
RNT-JN-Ext-UUID: 3302a30d-d6ae-45d6-aad9-a3c37184397e
Transfer-Encoding: chunked
Content-Type: text/css
RNT-Time: D=4177 t=1678464806294692
RNT-Machine: 0.80
Cache-Control: max-age=900
Connection: keep-alive
Accept-Ranges: bytes
RNT-JN-Ext-Machine: 43.2
F5_do_compression: yes
Expires: Fri, 10 Mar 2023 16:28:26 GMT

GET
H/1.1 200
OK customBot.css
customerservice.starbucks.com/euf/assets/themes/standard/oda/styles/ 2 KB
1 KB 367ms
177ms Stylesheet
text/css 147.154.106.13
ORACLE-BMC-31898

General

Check archive.org

Show headers Download Go to

Full URL

https://customerservice.starbucks.com/euf/assets/themes/standard/oda/styles/customBot.css

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),

Reverse DNS

Software

Resource Hash

c47dd494a3c5d547ae6b515ae71b63df084f306c43195ad5283165b686af46f4

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

Date: Fri, 10 Mar 2023 16:13:26 GMT
Content-Encoding: gzip
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 23 Sep 2021 17:27:51 GMT
RNT-JN-Ext-UUID: e772a334-e8e0-4028-bada-04b27d214819
Transfer-Encoding: chunked
Content-Type: text/css
RNT-Time: D=937 t=1678464806481154
RNT-Machine: 0.64
Cache-Control: max-age=900
Connection: keep-alive
Accept-Ranges: bytes
RNT-JN-Ext-Machine: 43.2
F5_do_compression: yes
Expires: Fri, 10 Mar 2023 16:28:26 GMT

GET
H/1.1 200
OK settings.js Show response
customerservice.starbucks.com/euf/assets/themes/standard/oda/scripts/ 7 KB
3 KB 530ms
186ms Script
application/x-javascript 147.154.106.13
ORACLE-BMC-31898

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https://customerservice.starbucks.com/euf/assets/themes/standard/oda/scripts/settings.js

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Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),

Reverse DNS

Software

Resource Hash

ab31d7a0e6d04d0c3b866e8ce80e7b3b5317aba57074888176164d1fb0a1ebbf

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

Date: Fri, 10 Mar 2023 16:13:26 GMT
Content-Encoding: gzip
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 15 Sep 2021 18:49:57 GMT
RNT-JN-Ext-UUID: 6785a2f3-501d-41fa-a99b-4d5dd90657bb
Transfer-Encoding: chunked
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Connection: keep-alive
Accept-Ranges: bytes
RNT-JN-Ext-Machine: 43.3
F5_do_compression: yes
Expires: Fri, 10 Mar 2023 16:28:26 GMT

GET web-sdk.js
virtualassistant-nonprod.starbucks.com/ 0
0

GET
H2 404 modernizr.custom.js
www.starbucks.com/static/js/library/ 0
0 355ms
224ms Script
text/html 23.75.175.227
AKAMAI-AS

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Show headers Download Go to

Full URL: https://www.starbucks.com/static/js/library/modernizr.custom.js
Requested by: Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 23.75.175.227 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS: a23-75-175-227.deploy.static.akamaitechnologies.com
Software: /
Resource Hash

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

GET
H/1.1 403
Forbidden 40C.js
s3.amazonaws.com/ki.js/18853/ 0
0 397ms
123ms Script
application/xml 52.216.40.168
AMAZON-02

General

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Full URL: https://s3.amazonaws.com/ki.js/18853/40C.js
Requested by: Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.216.40.168 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1.amazonaws.com
Software: /
Resource Hash

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

GET
H/1.1 200
OK client.f168c43e.js Show response
customerservice.starbucks.com/euf/assets/react/static/js/ 248 KB
66 KB 182ms
181ms Script
application/x-javascript 147.154.106.13
ORACLE-BMC-31898

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Full URL

https://customerservice.starbucks.com/euf/assets/react/static/js/client.f168c43e.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),

Reverse DNS

Software

Resource Hash

510ceff79e08533a7600b0d953c77f39e69ed0e4de29a039ffc9d466165d4ba9

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

Date: Fri, 10 Mar 2023 16:13:26 GMT
Content-Encoding: gzip
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 27 Oct 2022 23:27:41 GMT
RNT-JN-Ext-UUID: c21eb14e-fa1c-488c-8f3d-95033fe8ce70
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Content-Type: application/x-javascript
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Cache-Control: max-age=900
Connection: keep-alive
Accept-Ranges: bytes
RNT-JN-Ext-Machine: 43.4
F5_do_compression: yes
Expires: Fri, 10 Mar 2023 16:28:26 GMT

GET
H/1.1 200
OK client.749c9408.css
customerservice.starbucks.com/euf/assets/react/static/css/ 31 KB
5 KB 524ms
182ms Stylesheet
text/css 147.154.106.13
ORACLE-BMC-31898

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Full URL

https://customerservice.starbucks.com/euf/assets/react/static/css/client.749c9408.css

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),

Reverse DNS

Software

Resource Hash

19f14353a96ca068245474dee33dceca3effa145f832d2172357d7eb17a506cc

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

Date: Fri, 10 Mar 2023 16:13:26 GMT
Content-Encoding: gzip
Strict-Transport-Security: max-age=31536000
Last-Modified: Wed, 14 Apr 2021 18:18:32 GMT
RNT-JN-Ext-UUID: 76ee0214-f8a6-4689-bcb9-fe2c491271e3
Transfer-Encoding: chunked
Content-Type: text/css
RNT-Time: D=1216 t=1678464806636800
RNT-Machine: 0.83
Cache-Control: max-age=900
Connection: keep-alive
Accept-Ranges: bytes
RNT-JN-Ext-Machine: 43.3
F5_do_compression: yes
Expires: Fri, 10 Mar 2023 16:28:26 GMT

GET
H2 200 addthis_widget.js Show response
s7.addthis.com/js/250/ 353 KB
114 KB 196ms
45ms Script
application/javascript 23.206.208.114
AKAMAI-AS

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Full URL

https://s7.addthis.com/js/250/addthis_widget.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

23.206.208.114 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a23-206-208-114.deploy.static.akamaitechnologies.com

Software

nginx/1.15.8 /

Resource Hash

acd2f7ad78edeebad4b6b0fdd17ff57d81c3726c60fd5435ee8c5a0115d29403

Security Headers

Name	Value
Strict-Transport-Security	max-age=15724800; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

strict-transport-security: max-age=15724800; includeSubDomains
content-encoding: gzip
date: Fri, 10 Mar 2023 16:13:26 GMT
last-modified: Mon, 26 Oct 2020 18:11:48 GMT
server: nginx/1.15.8
etag: W/"5f971164-5834c"
vary: Accept-Encoding
x-distribution: 99
content-type: application/javascript
cache-control: public, max-age=600
x-host: s7.addthis.com
content-length: 116325

GET
H/1.1 200
OK RightNow.js Show response
customerservice.starbucks.com/euf/core/3.7/js/4.308/min/ 310 KB
96 KB 530ms
186ms Script
application/x-javascript 147.154.106.13
ORACLE-BMC-31898

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Full URL

https://customerservice.starbucks.com/euf/core/3.7/js/4.308/min/RightNow.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),

Reverse DNS

Software

Resource Hash

9d2b8dc3696a7f4b1ef73de41cdcd60b1155477dc4cb9717da44d78944fe1447

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

Date: Fri, 10 Mar 2023 16:13:26 GMT
Content-Encoding: gzip
Strict-Transport-Security: max-age=31536000
Last-Modified: Fri, 06 May 2022 03:26:21 GMT
RNT-JN-Ext-UUID: e6d18c43-9692-4447-a6ef-93c9226eec6d
Transfer-Encoding: chunked
Content-Type: application/x-javascript
RNT-Time: D=7620 t=1678464806635219
RNT-Machine: 0.83
Cache-Control: max-age=2592000
Connection: keep-alive
Accept-Ranges: bytes
RNT-JN-Ext-Machine: 43.2
F5_do_compression: yes
Expires: Sun, 09 Apr 2023 16:13:26 GMT

GET
H/1.1 200
OK starbucks_uplifted.c557b7018ae18d9f61a4e3deea7e6952.js Show response
customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/ 28 KB
8 KB 521ms
178ms Script
application/x-javascript 147.154.106.13
ORACLE-BMC-31898

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Full URL

https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.c557b7018ae18d9f61a4e3deea7e6952.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),

Reverse DNS

Software

Resource Hash

3a0c5b02e394d38ee2903abbbbaf243188569c5cb6a1fcc1622d70172fa9ae8d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

Date: Fri, 10 Mar 2023 16:13:26 GMT
Content-Encoding: gzip
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 27 Oct 2022 06:12:14 GMT
RNT-JN-Ext-UUID: da5bdaba-006d-434b-96b0-b9347c97af20
Transfer-Encoding: chunked
Content-Type: application/x-javascript
RNT-Time: D=1323 t=1678464806635470
RNT-Machine: 0.80
Cache-Control: max-age=900
Connection: keep-alive
Accept-Ranges: bytes
RNT-JN-Ext-Machine: 43.3
F5_do_compression: yes
Expires: Fri, 10 Mar 2023 16:28:26 GMT

GET
H/1.1 200
OK autoload.js Show response
customerservice.starbucks.com/euf/generated/optimized/1666851079/custom/ 210 B
693 B 528ms
183ms Script
application/x-javascript 147.154.106.13
ORACLE-BMC-31898

General

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Show headers Download Go to

Full URL

https://customerservice.starbucks.com/euf/generated/optimized/1666851079/custom/autoload.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),

Reverse DNS

Software

Resource Hash

3cf1b36a00fbd88fa95beabf8d458001a2a42a7e69a51eee82f0548125217cd2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

Date: Fri, 10 Mar 2023 16:13:26 GMT
Strict-Transport-Security: max-age=31536000
RNT-JN-Ext-UUID: 5ba9c3d2-0ea6-4155-be1e-6ccf7c1c6146
Last-Modified: Thu, 27 Oct 2022 06:11:59 GMT
Content-Type: application/x-javascript
RNT-Time: D=1334 t=1678464806640725
RNT-Machine: 0.68
Cache-Control: max-age=900
Connection: keep-alive
Accept-Ranges: bytes
RNT-JN-Ext-Machine: 43.2
Content-Length: 210
F5_do_compression: yes
Expires: Fri, 10 Mar 2023 16:28:26 GMT

GET
H2 200 ga.js Show response
ssl.google-analytics.com/ 45 KB
17 KB 152ms
41ms Script
text/javascript 2a00:1450:4001:830::2008
GOOGLE

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Full URL

https://ssl.google-analytics.com/ga.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:830::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

1259ea99bd76596239bfd3102c679eb0a5052578dc526b0452f4d42f8bcdd45f

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
date: Fri, 10 Mar 2023 15:21:57 GMT
last-modified: Tue, 10 Jan 2023 21:29:14 GMT
server: Golfe2
age: 3089
vary: Accept-Encoding
content-type: text/javascript
cache-control: public, max-age=7200
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 17168
expires: Fri, 10 Mar 2023 17:21:57 GMT

GET
H/1.1 200
OK SodoSans.woff
customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/ 36 KB
36 KB 184ms
183ms Font
application/x-font-woff 147.154.106.13
ORACLE-BMC-31898

General

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Full URL

https://customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/SodoSans.woff

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),

Reverse DNS

Software

Resource Hash

3985c3a1e01219a0d0b35015ee6d55de1d22313935a155dfaa014fd3b9f2f85b

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Origin: https://customerservice.starbucks.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

Date: Fri, 10 Mar 2023 16:13:26 GMT
Strict-Transport-Security: max-age=31536000
RNT-JN-Ext-UUID: 0661d054-2640-4265-a737-8075e23732b9
Last-Modified: Thu, 15 Apr 2021 01:20:11 GMT
Content-Type: application/x-font-woff
RNT-Time: D=1184 t=1678464806832324
RNT-Machine: 1.145
Cache-Control: max-age=900
Connection: keep-alive
Accept-Ranges: bytes
RNT-JN-Ext-Machine: 43.3
Content-Length: 36548
F5_do_compression: yes
Expires: Fri, 10 Mar 2023 16:28:26 GMT

GET
H2

200

collect
stats.g.doubleclick.net/r/
Redirect Chain

https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=334836484&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UTF...
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=693003675.1678464807&jid=1281863784&_v=5.7.2&z=334836484

35 B
337 B

200ms
48ms

Image
image/gif

2a00:1450:400c:c0b::9a
GOOGLE

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Full URL

https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=693003675.1678464807&jid=1281863784&_v=5.7.2&z=334836484

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Server

2a00:1450:400c:c0b::9a Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
date: Fri, 10 Mar 2023 16:13:27 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: image/gif
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cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

Redirect headers

pragma: no-cache
date: Fri, 10 Mar 2023 16:13:26 GMT
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/html; charset=UTF-8
location: https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=693003675.1678464807&jid=1281863784&_v=5.7.2&z=334836484
access-control-allow-origin: *
cache-control: no-cache, no-store, must-revalidate
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alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 368
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 moatframe.js Show response
z.moatads.com/addthismoatframe568911941483/ 2 KB
1 KB 161ms
45ms Script
application/x-javascript 23.36.225.114
AKAMAI-AS

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Full URL: https://z.moatads.com/addthismoatframe568911941483/moatframe.js
Requested by: Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 23.36.225.114 Glattbrugg, Switzerland, ASN16625 (AKAMAI-AS, US),
Reverse DNS: a23-36-225-114.deploy.static.akamaitechnologies.com
Software: AmazonS3 /
Resource Hash: 05090f9390f5bc0cd23fe5f432037cc92d7cbce1ced9bfe8faf3d1c9abae85cd

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

unused62: 8096267
date: Fri, 10 Mar 2023 16:13:27 GMT
content-encoding: gzip
last-modified: Fri, 08 Nov 2019 20:13:52 GMT
server: AmazonS3
x-amz-request-id: 45EED864711A619E
etag: "f14b4e1f799b14f798a195f43cf58376"
vary: Accept-Encoding
content-type: application/x-javascript
cache-control: max-age=48905
accept-ranges: bytes
content-length: 948
x-amz-id-2: 6A9pVmW8y8aTdybVpxpT5jqSXDHjLXIW1mfSZXu3pRcgpvl2LsGORCbBv0W7aRgfRtAV1dZmxOQ=

GET
H/1.1 200
OK acs.js Show response
www.rnengage.com/api/1/javascript/ Frame 97B5 5 KB
3 KB 175ms
66ms Script
application/javascript 23.37.40.225
AKAMAI-AS

General

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Full URL

https://www.rnengage.com/api/1/javascript/acs.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

23.37.40.225 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a23-37-40-225.deploy.static.akamaitechnologies.com

Software

Resource Hash

03d4dfb6155c4be430e4b8d85b190b6984caaed4a99c41df361efb44e45f48a8

Security Headers

Name	Value
Strict-Transport-Security	max-age=15724800; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

Strict-Transport-Security: max-age=15724800; includeSubDomains
Content-Encoding: gzip
Date: Fri, 10 Mar 2023 16:13:27 GMT
Vary: Accept-Encoding
Content-Type: application/javascript; charset=UTF-8
Connection: keep-alive
Content-Length: 2500
Expires: Fri, 10 Mar 2023 16:13:27 GMT

GET
H/1.1 200
OK e.js Show response
www.rnengage.com/api/e/ca52053/ Frame 97B5 175 B
601 B 172ms
62ms Script
application/javascript 23.37.40.225
AKAMAI-AS

General

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Show headers Download Go to

Full URL

https://www.rnengage.com/api/e/ca52053/e.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

23.37.40.225 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a23-37-40-225.deploy.static.akamaitechnologies.com

Software

Resource Hash

0856753962f026a4f6b524017ede208ec5cf0ce46121a1c57b2c024ca47c4de4

Security Headers

Name	Value
Strict-Transport-Security	max-age=15724800; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

Strict-Transport-Security: max-age=15724800; includeSubDomains
Date: Fri, 10 Mar 2023 16:13:27 GMT
ETag: N5FNFcgW
Content-Type: application/javascript; charset=UTF-8
Cache-Control: private
Connection: keep-alive
Content-Length: 175
Expires: Fri, 17 Mar 2023 10:01:36 GMT

GET
H/1.1 200
OK svgPaths.svg Show response
customerservice.starbucks.com/euf/assets/react/ 10 KB
5 KB 181ms
180ms XHR
image/svg+xml 147.154.106.13
ORACLE-BMC-31898

General

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Full URL

https://customerservice.starbucks.com/euf/assets/react/svgPaths.svg

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/assets/react/static/js/client.f168c43e.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),

Reverse DNS

Software

Resource Hash

23c04b23443ad78dfd7fd647fcabfacfc13fa86862985b60ac7e26e637d04659

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

Date: Fri, 10 Mar 2023 16:13:27 GMT
Content-Encoding: gzip
Strict-Transport-Security: max-age=31536000
Last-Modified: Thu, 27 Oct 2022 23:28:11 GMT
RNT-JN-Ext-UUID: bc77dc4e-7e41-4b5e-86dc-549436268b9e
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Cache-Control: max-age=900
Connection: keep-alive
Accept-Ranges: bytes
RNT-JN-Ext-Machine: 43.3
F5_do_compression: yes
Expires: Fri, 10 Mar 2023 16:28:27 GMT

GET
H2 200 _ate.track.config_resp Show response
v1.addthisedge.com/live/boost/starbucks/ 166 B
325 B 189ms
181ms Script
application/javascript 23.206.208.114
AKAMAI-AS

General

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Full URL: https://v1.addthisedge.com/live/boost/starbucks/_ate.track.config_resp
Requested by: Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 23.206.208.114 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS: a23-206-208-114.deploy.static.akamaitechnologies.com
Software: /
Resource Hash: 4cf8b4da854cac70fb514c2d255e93904353bda1fcc7229de2f59d5971d83028

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

date: Fri, 10 Mar 2023 16:13:27 GMT
content-encoding: gzip
etag: 659743217
vary: Accept-Encoding
content-type: application/javascript;charset=utf-8
cache-control: public, max-age=54, s-maxage=86400
content-disposition: attachment; filename=1.txt
content-length: 154

GET
H2 200 300lo.json Show response
m.addthis.com/live/red_lojson/ 90 B
250 B 377ms
312ms Script
application/javascript 23.206.208.114
AKAMAI-AS

General

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Full URL: https://m.addthis.com/live/red_lojson/300lo.json?si=640b572735864c44&bkl=0&bl=1&pdt=1598&sid=640b572735864c44&pub=starbucks&rev=v8.28.8-wp&ln=en&pc=men&cb=0&ab=-&dp=customerservice.starbucks.com&fp=app%2Fcontact%2Fask%2F&fr=&of=0&pd=0&irt=0&vcl=0&md=0&ct=1&tct=0&abt=0&cdn=0&pi=1&rb=0&gen=100&chr=UTF-8&mk=Starbucks%2CStarbucks%20Coffee%20Company%2CStarbucks.com%2CStarbucks%20Corporation%2CStarbuck%2CSBUX%2CSeattle%2CSeattle%E2%80%99s%20Best%2CSeattle%E2%80%99s%20Best%20Coffee%2CSBC%2CPike%20Place%2CCoffee%2CCoffee%20Beans%2CWhole%20Bean%2CInstant%20Coffee%2CVia&colc=1678464807355&jsl=32&uvs=640b57278ae64527000&skipb=1&callback=addthis.cbs.jsonp__144417816482009350
Requested by: Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 23.206.208.114 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS: a23-206-208-114.deploy.static.akamaitechnologies.com
Software: /
Resource Hash: 9212a49ad661c5bbddf590e5877398bd07c4220fe738f7cdfca5d5ab98c31129

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 10 Mar 2023 16:13:27 GMT
cache-control: max-age=0, no-cache, no-store, no-transform
content-disposition: attachment; filename=1.txt
content-length: 90
content-type: application/javascript;charset=utf-8

GET sh.f48a1a04fe8dbf021b4cda1d.html
s7.addthis.com/static/ Frame E97D 0
0

GET
H2 200 sh.f48a1a04fe8dbf021b4cda1d.html Show response
s7.addthis.com/static/ Frame 767F 71 KB
26 KB 68ms
67ms Document
text/html 23.206.208.114
AKAMAI-AS

General

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Full URL

https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html

Requested by

Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

23.206.208.114 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a23-206-208-114.deploy.static.akamaitechnologies.com

Software

nginx/1.15.8 /

Resource Hash

7b6bfa13f0778c40bb2a00af9819bea2f07afcb4d071e7e4f436196953a5db4d

Security Headers

Name	Value
Strict-Transport-Security	max-age=15724800; includeSubDomains

Request headers

Referer: https://customerservice.starbucks.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

cache-control: public, max-age=86313600
content-encoding: gzip
content-length: 26421
content-type: text/html
date: Fri, 10 Mar 2023 16:13:27 GMT
etag: W/"5f971164-11adc"
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server: nginx/1.15.8
strict-transport-security: max-age=15724800; includeSubDomains
timing-allow-origin: *
vary: Accept-Encoding
x-host: s7.addthis.com

GET
H/1.1 200
OK r
www.rnengage.com/api/1/ Frame 97B5 43 B
275 B 79ms
79ms Image
image/gif 23.37.40.225
AKAMAI-AS

General

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Show headers Download Go to Show image

Full URL

https://www.rnengage.com/api/1/r?Z=ocWeKgwOg&s=KxiaoK1q&uh=7a373435&uc=customerservice.starbucks.com%2Fapp%2Fcontact%2Fask&b=ca52053&i=starbucks%3Astarbucksweb&f=rnw&p=Customer%20Portal&v=22.5.0.1-b320-sp5&e=N5FNFcgW&%230:redirectCount=0&%230:navType=0&a=script-page,view&n=script-page,response,i,736

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

23.37.40.225 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a23-37-40-225.deploy.static.akamaitechnologies.com

Software

Resource Hash

98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Security Headers

Name	Value
Strict-Transport-Security	max-age=15724800; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

Pragma: no-cache
Strict-Transport-Security: max-age=15724800; includeSubDomains
Cache-Control: no-store
Date: Fri, 10 Mar 2023 16:13:27 GMT
Connection: keep-alive
Content-Length: 43
Content-Type: image/gif

GET
H/1.1 200
OK SodoSansExtraBold.woff
customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/ 37 KB
37 KB 183ms
183ms Font
application/x-font-woff 147.154.106.13
ORACLE-BMC-31898

General

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Full URL

https://customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/SodoSansExtraBold.woff

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

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Origin: https://customerservice.starbucks.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

Date: Fri, 10 Mar 2023 16:13:27 GMT
Strict-Transport-Security: max-age=31536000
RNT-JN-Ext-UUID: 1943cf6f-ae68-4989-94e6-6edbe20aae0b
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Accept-Ranges: bytes
RNT-JN-Ext-Machine: 43.2
Content-Length: 37808
F5_do_compression: yes
Expires: Fri, 10 Mar 2023 16:28:27 GMT

GET
H/1.1 200
OK SodoSansBold.woff
customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/ 37 KB
38 KB 184ms
183ms Font
application/x-font-woff 147.154.106.13
ORACLE-BMC-31898

General

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Full URL

https://customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/SodoSansBold.woff

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Origin: https://customerservice.starbucks.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

Date: Fri, 10 Mar 2023 16:13:27 GMT
Strict-Transport-Security: max-age=31536000
RNT-JN-Ext-UUID: 5183dd57-087f-45b3-a3dc-4ceb69cb5bf3
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Cache-Control: max-age=900
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RNT-JN-Ext-Machine: 43.2
Content-Length: 38004
F5_do_compression: yes
Expires: Fri, 10 Mar 2023 16:28:27 GMT

GET
H/1.1 200
OK logo.svg
customerservice.starbucks.com/euf/assets/react/ 7 KB
4 KB 179ms
178ms Image
image/svg+xml 147.154.106.13
ORACLE-BMC-31898

General

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Full URL

https://customerservice.starbucks.com/euf/assets/react/logo.svg

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

Date: Fri, 10 Mar 2023 16:13:27 GMT
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Strict-Transport-Security: max-age=31536000
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Accept-Ranges: bytes
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F5_do_compression: yes
Expires: Fri, 10 Mar 2023 16:28:27 GMT

GET
H/1.1 200
OK widgets.js Show response
platform.twitter.com/ 91 KB
28 KB 180ms
40ms Script
application/javascript 2606:2800:234:59:254c:406:2366:268c
EDGECAST

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Full URL: https://platform.twitter.com/widgets.js
Requested by: Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2606:2800:234:59:254c:406:2366:268c , United States, ASN15133 (EDGECAST, US),
Reverse DNS
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Resource Hash: 392c9fa9cd1273a2a89d1a83a69cd1f63f21d1d55e7be21e1d8f51f25145668b

Request headers

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Referer: https://customerservice.starbucks.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

Date: Fri, 10 Mar 2023 16:13:27 GMT
Content-Encoding: gzip
Age: 579
x-amz-server-side-encryption: AES256
X-Cache: HIT
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GET
H2 200 sdk.js Show response
connect.facebook.net/en_US/ 3 KB
2 KB 142ms
41ms Script
application/x-javascript 2a03:2880:f083:100:face:b00c:0:3
FACEBOOK

General

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Full URL

https://connect.facebook.net/en_US/sdk.js

Requested by

Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a03:2880:f083:100:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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Referer: https://customerservice.starbucks.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; preload; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Fri, 10 Mar 2023 16:13:27 GMT
content-md5: YSQL8jmZBAw+Q2SCEB362w==
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x-frame-options: DENY
timing-allow-origin: *
priority: u=3,i
expires: Fri, 10 Mar 2023 16:24:10 GMT

GET
H3 200 sdk.js Show response
connect.facebook.net/en_US/ 301 KB
85 KB 87ms
42ms Script
application/x-javascript 2a03:2880:f083:100:face:b00c:0:3
FACEBOOK

General

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Full URL

https://connect.facebook.net/en_US/sdk.js?hash=45deea2f427da445c90f480fd32e49f8

Requested by

Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/sdk.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a03:2880:f083:100:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

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Origin: https://customerservice.starbucks.com
accept-language: de-DE,de;q=0.9
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Response headers

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content-encoding: gzip
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date: Fri, 10 Mar 2023 16:13:27 GMT
content-md5: tKYay5lgz8AlS6PNpjFMww==
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GET
H/1.1 200
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platform.twitter.com/widgets/ Frame 033B 320 KB
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text/html 2606:2800:234:59:254c:406:2366:268c
EDGECAST

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Full URL: https://platform.twitter.com/widgets/widget_iframe.2b2d73daf636805223fb11d48f3e94f7.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
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Security: TLS 1.3, , AES_256_GCM
Server: 2606:2800:234:59:254c:406:2366:268c , United States, ASN15133 (EDGECAST, US),
Reverse DNS
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Request headers

Referer: https://customerservice.starbucks.com/
Upgrade-Insecure-Requests: 1
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accept-language: de-DE,de;q=0.9

Response headers

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Access-Control-Allow-Origin: *
Age: 3868207
Cache-Control: public, max-age=315360000
Content-Encoding: gzip
Content-Length: 105435
Content-Type: text/html; charset=utf-8
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GET
H2 200 settings Show response
syndication.twitter.com/ Frame 033B 663 B
607 B 308ms
214ms Fetch
application/json 104.244.42.8
TWITTER

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Full URL

https://syndication.twitter.com/settings?session_id=f2106ab3833f973a6d6670083d89d1d5ddba15fa

Requested by

Host: platform.twitter.com
URL: https://platform.twitter.com/widgets/widget_iframe.2b2d73daf636805223fb11d48f3e94f7.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.244.42.8 , United States, ASN13414 (TWITTER, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

x-response-time: 173
date: Fri, 10 Mar 2023 16:13:27 GMT
content-encoding: gzip
strict-transport-security: max-age=631138519
last-modified: Fri, 10 Mar 2023 16:13:28 GMT
server: tsa_o
vary: Origin
content-type: application/json; charset=utf-8
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content-length: 284

GET
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www.facebook.com/v2.6/plugins/ Frame 0D27 0
2 KB 143ms
60ms Document
text/html 2a03:2880:f176:181:face:b00c:0:25de
FACEBOOK

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Full URL

https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df2f0bd0de8739c%26domain%3Dcustomerservice.starbucks.com%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff31f98db34063dc%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97

Requested by

Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/sdk.js?hash=45deea2f427da445c90f480fd32e49f8

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

Resource Hash

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Security Headers

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X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://customerservice.starbucks.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

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cache-control: private, no-cache, no-store, must-revalidate
content-length: 0
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content-type: text/html;charset=utf-8
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cross-origin-opener-policy: same-origin-allow-popups
date: Fri, 10 Mar 2023 16:13:28 GMT
expires: Sat, 01 Jan 2000 00:00:00 GMT
pragma: no-cache
report-to: {"max_age":86400,"endpoints":[{"url":"https:\/\/www.facebook.com\/browser_reporting\/?minimize=0"}],"group":"coep_report"}, {"max_age":259200,"endpoints":[{"url":"https:\/\/www.facebook.com\/ajax\/browser_error_reports\/?device_level=unknown"}]}
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x-xss-protection: 0

GET
H/1.1 200
OK button.e7f9415a2e000feaab02c86dd5802747.js Show response
platform.twitter.com/js/ 8 KB
3 KB 39ms
39ms Script
application/javascript 2606:2800:234:59:254c:406:2366:268c
EDGECAST

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Full URL: https://platform.twitter.com/js/button.e7f9415a2e000feaab02c86dd5802747.js
Requested by: Host: platform.twitter.com
URL: https://platform.twitter.com/widgets.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2606:2800:234:59:254c:406:2366:268c , United States, ASN15133 (EDGECAST, US),
Reverse DNS
Software: ECS (frb/6793) /
Resource Hash: ef116c4b154888a36784c143110b264cfe6528a4061c5dcc14e6431ecfbcac56

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

Date: Fri, 10 Mar 2023 16:13:28 GMT
Content-Encoding: gzip
Age: 3868212
X-Cache: HIT
P3P: CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
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Server: ECS (frb/6793)
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Access-Control-Allow-Methods: GET
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GET
H/1.1 200
OK tweet_button.2b2d73daf636805223fb11d48f3e94f7.en.html Show response
platform.twitter.com/widgets/ Frame 0FC2 37 KB
14 KB 40ms
39ms Document
text/html 2606:2800:234:59:254c:406:2366:268c
EDGECAST

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Full URL: https://platform.twitter.com/widgets/tweet_button.2b2d73daf636805223fb11d48f3e94f7.en.html
Requested by: Host: platform.twitter.com
URL: https://platform.twitter.com/widgets.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2606:2800:234:59:254c:406:2366:268c , United States, ASN15133 (EDGECAST, US),
Reverse DNS
Software: ECS (frb/6793) /
Resource Hash: a7fd41fd349db8949a256323b8d9af1f86fe14bbd84214553ca70cb488a95e7b

Request headers

Referer: https://customerservice.starbucks.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

Access-Control-Allow-Methods: GET
Access-Control-Allow-Origin: *
Age: 3868210
Cache-Control: public, max-age=315360000
Content-Encoding: gzip
Content-Length: 13592
Content-Type: text/html; charset=utf-8
Date: Fri, 10 Mar 2023 16:13:28 GMT
Etag: "28919252629e2fa1d4ed52f48cb66ac0+gzip"
Last-Modified: Tue, 24 Jan 2023 21:41:10 GMT
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Server-Timing: x-cache;desc= HIT,x-tw-cdn;desc=VZ
Vary: Accept-Encoding
X-Cache: HIT
x-tw-cdn: VZ

GET
H2 200 embeds
syndication.twitter.com/i/jot/ 43 B
104 B 215ms
214ms Image
image/gif 104.244.42.8
TWITTER

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Full URL

https://syndication.twitter.com/i/jot/embeds?l=%7B%22widget_origin%22%3A%22https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F%22%2C%22widget_frame%22%3Afalse%2C%22language%22%3A%22en%22%2C%22message%22%3A%22m%3Anocount%3A%22%2C%22context%22%3A%22rufous-eol%22%2C%22_category_%22%3A%22tfw_client_event%22%2C%22triggered_on%22%3A1678464808235%2C%22dnt%22%3Afalse%2C%22client_version%22%3A%22aaf4084522e3a%3A1674595607486%22%2C%22format_version%22%3A1%2C%22event_namespace%22%3A%7B%22client%22%3A%22tfw%22%2C%22page%22%3A%22button%22%2C%22section%22%3A%22share%22%2C%22action%22%3A%22impression%22%7D%7D&session_id=f2106ab3833f973a6d6670083d89d1d5ddba15fa

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.244.42.8 , United States, ASN13414 (TWITTER, US),

Reverse DNS

Software

tsa_o /

Resource Hash

ac8778041fdb7f2e08ceb574c9a766247ea26f1a7d90fa854c4efcf4b361a957

Security Headers

Name	Value
Strict-Transport-Security	max-age=631138519

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

x-response-time: 174
date: Fri, 10 Mar 2023 16:13:27 GMT
strict-transport-security: max-age=631138519
last-modified: Fri, 10 Mar 2023 16:13:28 GMT
server: tsa_o
vary: Origin
content-type: image/gif
x-transaction-id: 14982af7cc2c13ae
cache-control: must-revalidate, max-age=600
perf: 7626143928
x-connection-hash: 56d74c863dd873e1a778931aa757158ccee91ee4453114e78e0d6e37c9ef8b3f
content-length: 43

GET
DATA 200
OK truncated
/ Frame 0FC2 822 B
0 Image
image/svg+xml

General

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Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: bed57a09b10b5cfc83c33f5bc6205831a9db085c874bc72d096d05ad2136e4b4

Request headers

accept-language: de-DE,de;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

Content-Type: image/svg+xml

GET
H/1.1 200
OK r
www.rnengage.com/api/1/ Frame 97B5 43 B
275 B 72ms
72ms Image
image/gif 23.37.40.225
AKAMAI-AS

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Full URL

https://www.rnengage.com/api/1/r?Z=ocWeeQbzK&s=KxiaoK1q&uh=7a373435&uc=customerservice.starbucks.com%2Fapp%2Fcontact%2Fask&b=ca52053&i=starbucks%3Astarbucksweb&f=rnw&p=Customer%20Portal&v=22.5.0.1-b320-sp5&e=N5FNFcgW&%230:redirectCount=0&%230:navType=0&n=script-page,load,i,3314

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

23.37.40.225 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a23-37-40-225.deploy.static.akamaitechnologies.com

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=15724800; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://customerservice.starbucks.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

Pragma: no-cache
Strict-Transport-Security: max-age=15724800; includeSubDomains
Cache-Control: no-store
Date: Fri, 10 Mar 2023 16:13:29 GMT
Connection: keep-alive
Content-Length: 43
Content-Type: image/gif

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: virtualassistant-nonprod.starbucks.com
URL: https://virtualassistant-nonprod.starbucks.com/web-sdk.js

Domain: s7.addthis.com
URL: https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html

Verdicts & Comments Add Verdict or Comment

60 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

10 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
customerservice.starbucks.com/	1969-12-31 23:59:59	Name: cp_session Value: fUw7_QtrGewM5wQ~JANA7ejKXNLoWzNA7dZFZI8JeEwpGJbBxg0J~_MObVzT3ou74LIKjndtxtqmUJ0S6bsrDBFRMJEl40Y2soT81bb8rX6PUOyxI37hEUdUS3TLa6b91mpoQM7AVi4DFA3HfFBQUIYHXwOm8WrczxdzDeQrxO1wTtec9zQLndPuUfZsrYOStve0Yz87QeU78thTW5aMwEfJgjKOUoaDYwRZzxPQZESddtkeU_46LWpaGD2ovwvo_xae1QkHX7lzpuXFRagxpdT3O08olDFXT0rry4SvIXJILSy1VxpddQ6tblNizyYpZcGq4eBKeDMH2_oyCVdwizhfnHKrJ5RruWzfYSF7zv3BLituIqzmqsCKRiIHX5AMaL~AT6v0Euntc_4B1xBoDuS8CSgZJJVBxOqhdTlqwDmcExeikHVLfi9os6XZuefJmCk44x5a~9gEFhMxGbuQ~MGgZADRwqHyi4
.starbucks.com/	1970-01-20 19:50:24	Name: __utma Value: 246673883.693003675.1678464807.1678464807.1678464807.1
.starbucks.com/	1969-12-31 23:59:59	Name: __utmc Value: 246673883
.starbucks.com/	1970-01-20 14:37:12	Name: __utmz Value: 246673883.1678464807.1.1.utmcsr=(direct)\|utmccn=(direct)\|utmcmd=(none)
.starbucks.com/	1970-01-20 10:14:25	Name: __utmt Value: 1
.starbucks.com/	1970-01-20 10:14:26	Name: __utmb Value: 246673883.1.10.1678464807
customerservice.starbucks.com/	1970-01-20 19:46:05	Name: __atuvc Value: 1%7C10
customerservice.starbucks.com/	1970-01-20 10:14:26	Name: __atuvs Value: 640b57278ae64527000
.addthis.com/	1970-01-20 19:46:05	Name: uvc Value: 1%7C10
.addthis.com/	1970-01-20 19:46:05	Name: loc Value: MDAwMDBFVURFU04yMzA2MTkyMzAwODAwMDBDSA==

4 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
network	error	URL: https://virtualassistant-nonprod.starbucks.com/web-sdk.js Message: Failed to load resource: net::ERR_NAME_NOT_RESOLVED
network	error	URL: https://www.starbucks.com/static/js/library/modernizr.custom.js Message: Failed to load resource: the server responded with a status of 404 ()
rendering	error	URL: https://customerservice.starbucks.com/app/contact/ask/(Line 69) Message: Error: <path> attribute d: Expected number, "…9 6.41 5 5 6.41 10.*************…".
network	error	URL: https://s3.amazonaws.com/ki.js/18853/40C.js Message: Failed to load resource: the server responded with a status of 403 (Forbidden)

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Content-Security-Policy	frame-ancestors DENY
Strict-Transport-Security	max-age=31536000
X-Content-Security-Policy	frame-ancestors DENY
X-Frame-Options	DENY

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

connect.facebook.net
customerservice.starbucks.com
m.addthis.com
platform.twitter.com
s3.amazonaws.com
s7.addthis.com
ssl.google-analytics.com
stats.g.doubleclick.net
syndication.twitter.com
v1.addthisedge.com
virtualassistant-nonprod.starbucks.com
www.facebook.com
www.rnengage.com
www.starbucks.com
z.moatads.com
s7.addthis.com
virtualassistant-nonprod.starbucks.com
104.244.42.8
147.154.106.13
23.206.208.114
23.36.225.114
23.37.40.225
23.75.175.227
2606:2800:234:59:254c:406:2366:268c
2a00:1450:4001:830::2008
2a00:1450:400c:c0b::9a
2a03:2880:f083:100:face:b00c:0:3
2a03:2880:f176:181:face:b00c:0:25de
52.216.40.168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customerservice.starbucks.com Open in urlscan Pro 147.154.106.13 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

38 Requests

92 %HTTPS

42 %IPv6

11 Domains

15 Subdomains

13 IPs

4 Countries

717 kBTransfer

2031 kBSize

10 Cookies

40 Outgoing links

Page URL History

Redirected requests

38 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

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customerservice.starbucks.com Open in urlscan Pro
147.154.106.13 Public Scan

Screenshot
Live screenshot

Full Image

38
Requests

92 %
HTTPS

42 %
IPv6

11
Domains

15
Subdomains

13
IPs

4
Countries

717 kB
Transfer

2031 kB
Size

10
Cookies

38 HTTP transactions
1 data transactions