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URL: https://blackrocket.com/techcheck
Submission: On March 31 via manual from US — Scanned from DE

Form analysis 1 forms found in the DOM

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Text Content

BLACK ROCKET

 * You
   * Program Directors
   * Parents
   * K12
   * Students
 * Courses
 * Online
 * About
   * Team
   * Locations
   * Blog
   * Press
 * Esports
 * Help

Facebook Instagram Youtube Twitter
 * You
   * Program Directors
   * Parents
   * K12
   * Students
 * Courses
 * Online
 * About
   * Team
   * Locations
   * Blog
   * Press
 * Esports
 * Help


TECH CHECK


BLACK ROCKET TECHNOLOGY CHECK APPOINTMENT

 

A TECHNOLOGY CHECK CONSISTS OF THE FOLLOWING:

 1. A member of your technology team will need either a download of our software
    package or Black Rocket flash drive loaded with our ready-to-run software.
    When scheduling your appointment please be sure to provide an appropriate
    mailing address (if a flash drive is requested) and a drive will be provided
    within 4-5 business days.
 2. At the time of the appointment, and with the software package either
    extracted or flash drive in hand, your technology representative will need
    to be present in a computer lab that will be used during the summer for our
    classes.  The computer should be logged into using the account type that the
    students will have access to in the summer. For room assignments please
    contact your youth programs coordinator.
 3. A phone conversation between members of our technology teams will initiate
    the testing. Please be sure to provide a phone number that can be reached in
    the lab when setting up an appointment or request to call us instead – we’ll
    send an email out either the day before or morning of the appointment with
    contact details.
 4. After connecting via phone a remote test will be initiated using remote
    desktop control software. By default Black Rocket utilizes Zoho Assist or
    TeamViewer remote control software to initiate a one-time connection.
 5. A Black Rocket representative will conduct the test over the remote
    connection and discuss any other requirements or needs directly with your
    technology team via the phone. Sometimes additional dependencies are
    required, for example specific Visual Studio, java, and/or DirectX
    libraries.
 6. The test should last 30-60 minutes depending on how many classes are being
    held and if any difficulty arises.
 7. You will receive a follow up email from Black Rocket if any other action is
    required on your team’s part.



PLEASE USE THE BUTTON BELOW TO BOOK A REMOTE TECH CHECK APPOINTMENT.







 

If you have any trouble or questions please contact Michael Jubina, Director of
Technology for Black Rocket at mike@blackrocket.com




BLACK ROCKET

Copyright 2022 Black Rocket Productions LLC.
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SITE LINKS

 * Home
 * Courses
 * About
 * Press
 * Training Portal
 * Shop
 * Become a Rocketeer


YOU

 * Program Directors
 * Parents
 * Educators
 * Partners


COURSES

 * 3D Video Games
 * Classic Video Games
 * Digital Arts
 * Mobile Coding
 * Science & Design
 * Virtual Reality Online


NEED HELP?

 * Helpdesk
 * General Inquiries
 * Student Portal
 * Locations
 * Privacy



*All classes are 9am to 4pm M-Th

**Ages 7 -11
***6/08 and 7/05 are shortened weeks.
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