www.ups.com
Open in
urlscan Pro
2a02:26f0:3500:885::353a
Public Scan
URL:
https://www.ups.com/gb/en/support/tracking-support.page?WT.svl=eFooter
Submission: On May 07 via manual from IN — Scanned from NO
Submission: On May 07 via manual from IN — Scanned from NO
Form analysis
1 forms found in the DOMPOST /gb/en/SearchResults.page
<form id="ups-header_search" class="header-search" role="search" method="post" action="/gb/en/SearchResults.page">
<div class="input-group dropdown"><label id="search-label" for="ups-mainNav-search" class="sr-only">Track a parcel or search</label><span class="icon ups-icon-search" aria-hidden="true"></span><input id="ups-mainNav-search" type="search"
class="search-field" name="q" autocomplete="off" placeholder="Track a parcel or search" data-toggle="dropdown">
<div class="dropdown-menu suggestion-menu" aria-labelledby="popular-searches">
<div class="dropdown-header" id="popular-searches">Popular Links and Searches</div>
<a aria-label="Popular Term claim" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/gb/en/support/file-a-claim.page" data-utg-internal-search="Y">claim</a><a aria-label="Popular Term commercial invoice" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/gb/en/shipping/how-to-ship-internationally/business.page" data-utg-internal-search="Y">commercial invoice</a><a aria-label="Popular Term supplies" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/gb/en/shipping/order-supplies.page" data-utg-internal-search="Y">supplies</a><a aria-label="Popular Term collections" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/gb/en/business-solutions/pickup-dropoff-options.page" data-utg-internal-search="Y">collections</a><a aria-label="Popular Term billing" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/gb/en/business-solutions/ups-billing.page" data-utg-internal-search="Y">billing</a><a aria-label="Popular Term tracking" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/gb/en/support/tracking-support.page?" data-utg-internal-search="Y">tracking</a><a aria-label="Popular Term delivery" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/gb/en/support/tracking-support/change-delivery-options.page" data-utg-internal-search="Y">delivery</a><a aria-label="Popular Term customs" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/gb/en/support/international-tools-resources.page" data-utg-internal-search="Y">customs</a><a aria-label="Popular Term drop-off" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/gb/en/business-solutions/pickup-dropoff-options.page" data-utg-internal-search="Y">drop-off</a><a aria-label="Popular Term customer service" class="dropdown-item popular-links ups-analytics" data-utg-event-id="21" data-utg-on-site-search-assist-type="Link" data-utg-on-site-search-assist-src="Popular Terms" href="https://www.ups.com/gb/en/support/contact-us.page" data-utg-internal-search="Y">customer service</a>
</div>
</div><button class="ups-cta ups-cta-primary search-submit-btn" type="submit">Search<span class="icon ups-icon-right-arrow" aria-hidden="true"></span></button><button id="ups-header_search-close" class="ups-header_search_close" type="button"><span
class="icon ups-icon-close" aria-hidden="true"></span><span class="sr-only">Close</span></button>
</form>
Text Content
* Find UPS Locations * Alerts (1) * United Kingdom - English * United Kingdom - English Select Another Country or Territory * About UPSOpen the link in a new window Skip To Main Content * About UPSOpen the link in a new window * United Kingdom - English * United Kingdom - English Select Another Country or Territory * Shipping SHIPPING * Create a Shipment * Calculate Shipping Cost * Schedule a Collection * Find a Location * View Shipping History * Batch File Shipping * Packaging and Shipping Supplies * Open an Account and Save * Manage Customer Orders * How To Ship a Parcel * International Shipping * How to Return a Parcel * Shipping Services * Go to Shipping Support * Tracking TRACKING * Track a Package * View All Shipments * Manage with Quantum View * Change a Delivery * Go to Tracking Support * Business Solutions BUSINESS SOLUTIONS * Open an Account and Save * Business Shipping Tools * View and Control Your Shipments * Manage Shipments for Large Enterprises * Understand and Pay Bills * File or View a Claim * Start or Grow Your Business * Expand Your Online Business * Collection and Drop-off Options * Simplify Returns * Support SUPPORT * Understand and Pay Bills * Manage Your Profile * File or View a Claim * Contact Us * Tracking Support * Shipping Support * International Tools and Resources Track a parcel or search Popular Links and Searches claimcommercial invoicesuppliescollectionsbillingtrackingdeliverycustomsdrop-offcustomer service SearchClose Log In 1. Home 2. Tracking Support UPS TRACKING SUPPORT Get helpful information on your parcel’s whereabouts, options for changing your delivery, filing a claim and more. Track Now WHERE’S MY PARCEL? We have answers for all your questions about how UPS tracking works. MY DRIVER LEFT A UPS INFONOTICE. NOW WHAT? Your driver left a notice because we missed you the first time around. Here’s what to do next. Learn About Your UPS InfoNotice WHAT DOES MY TRACKING STATUS MEAN? We put together a list of common tracking statuses to help you understand better where your parcel is in its journey. Tracking Statuses Explained PREVENT MORE MISSED DELIVERIES Receive up-to-date alerts on incoming packages, see your delivery window and reschedule multiple packages at the same time with UPS My Choice®. Sign Up for Free Show MoreShow Less Where's My Parcel? DELIVERY CHANGES HAPPEN See what options you have to reroute, hold or cancel your delivery so we can make sure we’re getting it to you when and where you need it. Delivery Change Options CANNOT FIND WHAT YOU ARE LOOKING FOR? We're here to help. Contact Us I HAVE AN ISSUE WITH MY DELIVERY If you can’t find your parcel or it is damaged, we will investigate. If we can’t find it, we will issue a claim. * Your parcel shows as delivered but you can’t find it. * It’s been several days since your parcel was scanned and it is late. * Your parcel arrived damaged or broken. File a Claim Show MoreShow Less TRACK YOUR PARCEL ON-THE-GO Download the UPS App to get delivery updates on your phone and track your parcels in real time. Download for iOSOpen the link in a new windowDownload for AndroidOpen the link in a new window FAQ My shipment says “Out for Delivery.” What time will UPS deliver my parcel? Generally, our drivers can deliver as late as 7 p.m. During the holiday season, our drivers may deliver even later. If we are unable to deliver a parcel that shows a status of "out for delivery," we will try another delivery on the next business day. Where do I find the latest information on the location of my parcel? Tracking your parcel on UPS.com will give you the most up-to-date information about the status of your shipment. Check back periodically for shipment progress updates. Track a Parcel How late will UPS deliver? UPS Standard parcels are generally delivered anytime Monday through Friday between 9 a.m. and 7 p.m. (and sometimes later) to residences, and to business addresses during their normal business hours. While UPS Standard parcels cannot be scheduled to arrive at a specific time, UPS express shipments have guaranteed delivery times that vary by service. My shipment says it has been delivered, but I cannot find it. Where is it? Your driver always looks for a safe and protected place to leave your parcel. You can see a photo of the exact delivery location on ups.com/track. If you still cannot find the parcel, check with a household member, concierge or a neighbour who may have received it for you. If not, contact the seller to start a claim. Learn More About Filing a Claim What do tracking numbers look like? UPS tracking numbers appear in the following formats: 1Z9999999999999999 999999999999 T9999999999 999999999 UPS will also track the following types of tracking numbers, which contain from seven to 20 characters: Delivery Order/Sub-PRO Number: Less-Than-Truckload (LTL)/and Truckload (TL) child shipment tracking numbers House Air Waybill: Used for air freight movement House Bill of Lading: Used for ocean freight movement PRO Number: Used for surface freight movement UPS Delivery Notice: A bar-coded notice, which includes a 12-digit reference number, given on first delivery attempt in select countries UPS Service Notice: A notice given on first delivery attempt in select countries UPS Mail Innovations Tracking Numbers You can track your UPS Mail Innovations piece on both ups.com and upsmi.com. UPS Mail Innovations tracking numbers differ from a small parcel reference number in length and terminology. UPS Mail Innovations tracking numbers appear in the following formats: United States Postal Service Delivery Confirmation Number: a 22-34 numerical identifier assigned by the U.S. Postal Service when Delivery Confirmation is requested Sequence Number (MMS/MMI Number): an 18-digit number assigned internally by UPS Mail Innovations or UPS Worldship Mail Innovations Compliant Parcel ID: a barcode-type identifier assigned by the shipper to each mail piece, using the structure below: MIXXXXXXNNNNNNNNNNNNNNNNNNNNNN This indicator is made up of the following three components: MI - a UPS Mail Innovations indicator XXXXXX - a unique 6-digit customer number assigned by UPS Mail Innovations NNNNNNNNNNNNNNNNNNNNNN - a unique number, up to 22 characters, assigned by the shipper to identify a mail piece. Use alpha and/or numeric characters with no spaces or symbols. The same ID should not be reused for other mail pieces for at least six months. I received a text/email/phone call from someone claiming to be UPS. What should I do? First of all, don’t click on any suspicious links. * A real UPS link will start with “https://www.ups.com” or “https://billing.ups.com.” * A real UPS email will come from: * accountconfirm@ups.com * mcinfo@ups.com * pkginfo@ups.com * customer-notifications@ups.com * auto-notify@ups.com * emailinfo@ups.com * invoice-notification@ups.com * UPSAdministrationSupport@ups.com * donotreply@ups.com * A real UPS text will come from 94601, 69877 or 48515 * If they’re asking you to pay for a parcel, track it first and select “pay now.” * If they’re asking you to pay a bill, log in to the billing center and select “pay now.” If you’re not sure, contact us. You can learn more about how UPS is preventing fraud here. How can I get photos of my deliveries? Photos can be viewed in the delivery confirmation email, auto notifications, UPS.com tracking page or on the UPS My Choice® dashboard. This Site * Tracking * Shipping * Help and Support * Communication Preferences Other UPS Sites * About UPSOpen the link in a new window * Supply Chain SolutionsOpen the link in a new window * UPS JobsOpen the link in a new window Connect with Us * FacebookOpen the link in a new window * XOpen the link in a new window * LinkedInOpen the link in a new window * YouTubeOpen the link in a new window Legal * Global Home * Protect Against Fraud * Terms and Conditions * Website Terms of Use * Privacy Notice * Cookie Settings Copyright ©1994- 2024 United Parcel Service of America, Inc. All rights reserved. WE NEED YOUR CONSENT TO PROCEED Our website uses cookies to offer you a personalized experience. If you choose to accept these cookies, we (or our 3rd party partners) may collect and share data about your actions on our site. If you'd like to learn more about cookies or adjust your preferences, click "Advanced Privacy Settings." You can also change your cookie settings at any time by clicking on the "Cookie Settings" link at the bottom of the page. Opt-In to All Cookies Opt-In to Essential Cookies Only Confirm Selection Advanced Privacy Settings Ask UPS Chat available, press ALT plus 1 to open