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13.82.107.234  Public Scan

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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_c...
Submission: On April 19 via manual from US — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 25 IPs in 4 countries across 19 domains to perform 112 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 300877.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
37 13.82.107.234 8075 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
18 2a00:1450:400... 15169 (GOOGLE)
2 2a02:6ea0:c70... 60068 (CDN77 ^_^)
2 209.128.119.150 7151 (BAYAREA-AS)
2 65.9.7.45 16509 (AMAZON-02)
2 52.211.182.149 16509 (AMAZON-02)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 4 2620:1ec:c11:... 8068 (MICROSOFT...)
1 5 2600:9000:225... 16509 (AMAZON-02)
4 2a00:1450:400... 15169 (GOOGLE)
5 2a00:1450:400... 15169 (GOOGLE)
1 142.250.186.162 15169 (GOOGLE)
2 209.128.92.239 7151 (BAYAREA-AS)
1 2a02:26f0:350... 20940 (AKAMAI-ASN1)
6 44.226.216.252 16509 (AMAZON-02)
1 2a02:6ea0:c70... 60068 (CDN77 ^_^)
1 2a00:1450:400... 15169 (GOOGLE)
3 3 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
2 2a00:1450:400... 15169 (GOOGLE)
1 108.128.72.205 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
5 52.167.85.21 8075 (MICROSOFT...)
1 2 52.142.114.2 8075 (MICROSOFT...)
112 25
37    13.82.107.234 (Tappahannock, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
www.egain.com
4    2a00:1450:4001:813::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
18    2a00:1450:4001:80f::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.googletagmanager.com
2    2a02:6ea0:c700::4 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)
cdn.printfriendly.com
2    209.128.119.150 (United States)

ASN7151 (BAYAREA-AS, US)
PTR: 209-128-119-150.bayarea.net
stats.sa-as.com
2    65.9.7.45 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-7-45.fra56.r.cloudfront.net
hd.egain.com
2    52.211.182.149 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-211-182-149.eu-west-1.compute.amazonaws.com
analytics.analytics-egain.com
1    2606:4700::6810:a852 (United States)

ASN13335 (CLOUDFLARENET, US)
ws.zoominfo.com
4    2620:1ec:c11::200 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
bat.bing.com
c.bing.com
5    2600:9000:225e:5400:6:9280:1080:93a1 (United States)

ASN16509 (AMAZON-02, US)
s.adroll.com
4    2a00:1450:4001:808::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
5    2a00:1450:4001:82a::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google-analytics.com
1    142.250.186.162 (United States)

ASN15169 (GOOGLE, US)
PTR: fra24s08-in-f2.1e100.net
www.googleadservices.com
2    209.128.92.239 (United States)

ASN7151 (BAYAREA-AS, US)
PTR: 209-128-92-239.bayarea.net
api.kickfire.com
1    2a02:26f0:3500:7::17d8:4dc7 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)
snap.licdn.com
6    44.226.216.252 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-44-226-216-252.us-west-2.compute.amazonaws.com
ebrain.egain.com
1    2a02:6ea0:c700::1 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)
key-cdn.printfriendly.com
1    2a00:1450:4001:812::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
googleads.g.doubleclick.net
3    2620:1ec:21::14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
px.ads.linkedin.com
www.linkedin.com
1    13.107.42.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
px4.ads.linkedin.com
2    2a00:1450:400c:c0b::9a (Brussels, Belgium)

ASN15169 (GOOGLE, US)
stats.g.doubleclick.net
1    108.128.72.205 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-108-128-72-205.eu-west-1.compute.amazonaws.com
d.adroll.com
3    2a00:1450:4001:82a::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google.com
3    2a00:1450:4001:80e::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google.de
5    52.167.85.21 (Boydton, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
i.clarity.ms
2    52.142.114.2 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
c.clarity.ms
Apex Domain
Subdomains		 Transfer
45 egain.com
www.egain.com — Cisco Umbrella Rank: 300877
hd.egain.com
ebrain.egain.com
713 KB
18 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 71
306 KB
7 clarity.ms
i.clarity.ms — Cisco Umbrella Rank: 2114
c.clarity.ms — Cisco Umbrella Rank: 637
24 KB
6 adroll.com
s.adroll.com — Cisco Umbrella Rank: 2529
d.adroll.com — Cisco Umbrella Rank: 1594
77 KB
5 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 37
20 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 482
www.linkedin.com — Cisco Umbrella Rank: 603
px4.ads.linkedin.com — Cisco Umbrella Rank: 4702
4 KB
4 gstatic.com
fonts.gstatic.com
122 KB
4 bing.com
bat.bing.com — Cisco Umbrella Rank: 378
c.bing.com — Cisco Umbrella Rank: 234
13 KB
4 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 46
4 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 5383
762 B
3 google.com
www.google.com — Cisco Umbrella Rank: 4
762 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 40
stats.g.doubleclick.net — Cisco Umbrella Rank: 95
2 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 19940
key-cdn.printfriendly.com — Cisco Umbrella Rank: 21089
15 KB
2 kickfire.com
api.kickfire.com — Cisco Umbrella Rank: 75228
1 KB
2 analytics-egain.com
analytics.analytics-egain.com — Cisco Umbrella Rank: 22924
20 KB
2 sa-as.com
stats.sa-as.com — Cisco Umbrella Rank: 58653
1 KB
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 913
3 KB
1 googleadservices.com
www.googleadservices.com — Cisco Umbrella Rank: 104
15 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 7870
1007 B
112 19
Domain Requested by
37 www.egain.com www.egain.com
18 www.googletagmanager.com www.egain.com
www.googletagmanager.com
6 ebrain.egain.com analytics.analytics-egain.com
ebrain.egain.com
5 i.clarity.ms bat.bing.com
i.clarity.ms
5 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
5 s.adroll.com 1 redirects www.egain.com
s.adroll.com
4 fonts.gstatic.com fonts.googleapis.com
4 fonts.googleapis.com www.egain.com
3 www.google.de www.egain.com
3 www.google.com www.egain.com
3 bat.bing.com www.egain.com
bat.bing.com
2 c.clarity.ms 1 redirects
2 stats.g.doubleclick.net www.google-analytics.com
2 px.ads.linkedin.com 2 redirects
2 api.kickfire.com www.egain.com
2 analytics.analytics-egain.com www.egain.com
analytics.analytics-egain.com
2 hd.egain.com www.egain.com
2 stats.sa-as.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 c.bing.com 1 redirects
1 d.adroll.com s.adroll.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 googleads.g.doubleclick.net www.googleadservices.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 snap.licdn.com www.egain.com
1 www.googleadservices.com www.googletagmanager.com
1 ws.zoominfo.com www.egain.com
112 28
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2		 2022-01-20 -
2023-02-21		 a year crt.sh
upload.video.google.com
GTS CA 1C3		 2022-03-28 -
2022-06-20		 3 months crt.sh
*.google-analytics.com
GTS CA 1C3		 2022-04-11 -
2022-07-04		 3 months crt.sh
1937640834.rsc.cdn77.org
R3		 2022-04-10 -
2022-07-09		 3 months crt.sh
stats.sa-as.com
Sectigo RSA Domain Validation Secure Server CA		 2022-02-14 -
2023-02-14		 a year crt.sh
hd.egain.com
Amazon		 2022-02-09 -
2023-03-10		 a year crt.sh
*.analytics-egain.com
Amazon		 2021-10-06 -
2022-11-04		 a year crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3		 2021-06-04 -
2022-06-03		 a year crt.sh
www.bing.com
Microsoft RSA TLS CA 01		 2022-03-16 -
2022-09-16		 6 months crt.sh
s.adroll.com
Amazon		 2021-08-02 -
2022-08-31		 a year crt.sh
*.gstatic.com
GTS CA 1C3		 2022-03-28 -
2022-06-20		 3 months crt.sh
www.googleadservices.com
GTS CA 1C3		 2022-03-28 -
2022-06-20		 3 months crt.sh
api.kickfire.com
Sectigo RSA Domain Validation Secure Server CA		 2020-07-28 -
2022-07-28		 2 years crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA		 2022-03-01 -
2023-03-01		 a year crt.sh
1639039923.rsc.cdn77.org
R3		 2022-04-09 -
2022-07-08		 3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3		 2022-03-28 -
2022-06-20		 3 months crt.sh
adroll.mgr.consensu.org
Amazon		 2021-09-09 -
2022-10-08		 a year crt.sh
www.google.com
GTS CA 1C3		 2022-03-28 -
2022-06-20		 3 months crt.sh
www.google.de
GTS CA 1C3		 2022-03-28 -
2022-06-20		 3 months crt.sh
a.clarity.ms
Microsoft RSA TLS CA 01		 2021-07-27 -
2022-07-27		 a year crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Frame ID: 8F3B529BC406260AF1A44C1BF89EE827
Requests: 108 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: 6C7DE944836A4C3E31F7768E3BA4392A
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: 994C7C20B5522A2EAC870C20DFF8CAF6
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: 3A39E14F2B248425DE5340A7AE238BFD
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: C0D8EA7B19E137D9DC3A3C18C2EABDDF
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Buying Digital Customer Service Software? Avoid Vendor Traps | eGain

Detected technologies

Overall confidence: 100%
Detected patterns
  • (?:a|s)\.adroll\.com
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com
Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js
Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js
Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js
Overall confidence: 100%
Detected patterns
  • /revslider/[/\w-]+/js
Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?
Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

112
Requests

97 %
HTTPS

58 %
IPv6

19
Domains

28
Subdomains

25
IPs

4
Countries

1338 kB
Transfer

3636 kB
Size

33
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 64
  • https://s.adroll.com/j/exp/FINC2MQIPFCK7P2ZQZKQT3/index.js HTTP 302
  • https://s.adroll.com/j/exp/index.js
Request Chain 78
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1650403094767&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Fuid%3D8a825364-e56f-ec11-8941-00224827e824%26utm_campaign%3Ddigital4-na%26utm_medium%3Demail%26utm_source%3D1on1 HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1650403094767%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fdigital-customer-service-software-vendor-traps%252F%253Fuid%253D8a825364-e56f-ec11-8941-00224827e824%2526utm_campaign%253Ddigital4-na%2526utm_medium%253Demail%2526utm_source%253D1on1%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1650403094767&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Fuid%3D8a825364-e56f-ec11-8941-00224827e824%26utm_campaign%3Ddigital4-na%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1650403094767&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Fuid%3D8a825364-e56f-ec11-8941-00224827e824%26utm_campaign%3Ddigital4-na%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true&e_ipv6=AQJ5huFnayELdwAAAYBDsLMeeEToMcTeL12wu74ceofIt4t4b4sY-lNTD9vH7gTh7cyKs7KVBo8dV4FuzaWubG3jw2fJ9A
Request Chain 99
  • https://c.clarity.ms/c.gif HTTP 302
  • https://c.bing.com/c.gif?CtsSyncId=8CA157CFAA3A496C8E1D07FD43015593&RedC=c.clarity.ms&MXFR=092835CAC2526B09141D2441C65265B1 HTTP 302
  • https://c.clarity.ms/c.gif?CtsSyncId=8CA157CFAA3A496C8E1D07FD43015593&MUID=1370E546C17B6CB533FFF4CDC0106D76

112 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
www.egain.com/resources/digital-customer-service-software-vendor-traps/ 		188 KB
39 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
bb3bace625ceffdfba00b16fa491aab3f62c5cafbc7d9b2f713f8ce1d9438cc6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
Keep-Alive
Content-Encoding
gzip
Content-Length
39277
Content-Type
text/html; charset=UTF-8
Date
Tue, 19 Apr 2022 21:18:13 GMT
Keep-Alive
timeout=5, max=100
Link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/9557>; rel="alternate"; type="application/json" <https://www.egain.com/?p=9557>; rel=shortlink
Server
Apache/2.4.29 (Ubuntu)
Strict-Transport-Security
max-age=31536000
Vary
Accept-Encoding
X-Content-Type-Options
nosniff
X-UA-Compatible
IE=edge
jquery.fancybox.css
www.egain.com/egain-child/fancy/ 		5 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1489-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1477
rs6.css
www.egain.com/plugins/revslider/public/assets/css/ 		55 KB
12 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/plugins/revslider/public/assets/css/rs6.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"db2a-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
11707
style.css
www.egain.com/plugins/sticky-header-oceanwp// 		753 B
704 B 		Stylesheet
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2f1-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
290
swiper.min.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/ 		17 KB
3 KB 		Stylesheet
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa6093ae92ef933fc67b115b3f5e22f69f2fca61db60e1101197e5bc429a5c75
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:55 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4561-592d7e5d32fc0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
2870
wp-ssc-public.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/ 		1 KB
869 B 		Stylesheet
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
71225be729a67fc91782773bc10027436904c6a58a6b56d7ff474fa0ed4c2908
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:55 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4c3-592d7e5d32fc0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
455
dashicons.min.css
www.egain.com/includes/css/ 		58 KB
35 KB 		Stylesheet
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"e688-5db15e3095bd9-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
35730
style.css
www.egain.com/egain/ 		2 KB
1 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"677-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
948
style.css
www.egain.com/egain-child/ 		2 KB
1 KB 		Stylesheet
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https://www.egain.com/egain-child/style.css
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Mon, 19 Apr 2021 20:13:54 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"619-5c058f80728f0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
908
font-awesome.min.css
www.egain.com/egain/assets/css/third/ 		30 KB
7 KB 		Stylesheet
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7971-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
7057
simple-line-icons.min.css
www.egain.com/egain/assets/css/third/ 		11 KB
3 KB 		Stylesheet
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2a9d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
2439
magnific-popup.min.css
www.egain.com/egain/assets/css/third/ 		5 KB
2 KB 		Stylesheet
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"145d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1579
slick.min.css
www.egain.com/egain/assets/css/third/ 		2 KB
997 B 		Stylesheet
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"627-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
584
style.min.css
www.egain.com/egain/assets/css/ 		152 KB
23 KB 		Stylesheet
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https://www.egain.com/egain/assets/css/style.min.css
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25fdf-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
23257
css
fonts.googleapis.com/ 		31 KB
2 KB 		Stylesheet
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https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
dc3eefe6b1857505fcff69054bb2c7381a95448d621179e0df280cc3859413c6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
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x-xss-protection
0
last-modified
Tue, 19 Apr 2022 20:43:27 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Tue, 19 Apr 2022 21:18:13 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
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timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 19 Apr 2022 21:18:13 GMT
front.min.css
www.egain.com/plugins/cookie-notice/css/ 		5 KB
1 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"14ce-5db15c40f092f-gzip"
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Accept-Encoding
Strict-Transport-Security
max-age=31536000
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text/css
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Keep-Alive
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bytes
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timeout=5, max=98
Content-Length
1106
sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/ 		9 KB
3 KB 		Stylesheet
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
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https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25e4-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
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text/css
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Keep-Alive
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bytes
Keep-Alive
timeout=5, max=98
Content-Length
2334
custom.css
www.egain.com/egain-child/css/ 		108 KB
15 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
e81176429dcfe01e4c093b6b68ab2e1f05aa115d0403b1b94d08dbfef5506d1c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

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accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Fri, 11 Mar 2022 17:53:21 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1af4b-5d9f501a7f7ad-gzip"
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Accept-Encoding
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text/css
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Keep-Alive
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bytes
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timeout=5, max=98
Content-Length
15216
widgets.css
www.egain.com/plugins/ocean-extra/assets/css/ 		36 KB
6 KB 		Stylesheet
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Software
Apache/2.4.29 (Ubuntu) /
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X-Content-Type-Options nosniff

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accept-language
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Referer
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:01 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"9083-592d7e62ebd40-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
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text/css
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bytes
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timeout=5, max=98
Content-Length
5666
jquery.min.js
www.egain.com/includes/js/jquery/ 		87 KB
31 KB 		Script
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
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Apache/2.4.29 (Ubuntu) /
Resource Hash
bd4de6a3fc0fb68d6f76ba7b93514b96a92e585c295b5351c31ad92a4b0777ea
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

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accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15db1-5db15e30c1aff-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
30908
jquery-migrate.min.js
www.egain.com/includes/js/jquery/ 		11 KB
4 KB 		Script
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

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accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2bd8-5db15e30bdc7f-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
4169
revolution.tools.min.js
www.egain.com/plugins/revslider/public/assets/js/ 		147 KB
50 KB 		Script
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
45012f93c4cbd739c51f4043a3a1d3c8377272ef606dd39e51a6a81e02dad594
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"24ba4-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
50582
rs6.min.js
www.egain.com/plugins/revslider/public/assets/js/ 		261 KB
66 KB 		Script
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"412a9-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Transfer-Encoding
chunked
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
main.js
www.egain.com/plugins/sticky-header-oceanwp// 		2 KB
1012 B 		Script
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"816-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
585
front.min.js
www.egain.com/plugins/cookie-notice/js/ 		8 KB
2 KB 		Script
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c38bc4d28cb6dd5263a68b3efa74cd5b746f9083484871c54f4cd437c828b40e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:14 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"20ec-5db15c40f18cf-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
1933
custom_script_1.js
www.egain.com/egain-child/ 		11 KB
3 KB 		Script
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
e4e85edb0a9caccfc993e394f606b9662f3f2a14271229db1711d170d85e8c64
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:14 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Mon, 31 Jan 2022 02:10:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2b06-5d6d74ac118ac-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
2168
js
www.googletagmanager.com/gtag/ 		182 KB
66 KB 		Script
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
3eae17e57f4c7df144d9b7071ae83e0ca8dc3acdaff2fa15c9721d4c494421dc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 21:18:14 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
strict-transport-security
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alt-svc
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content-length
67863
x-xss-protection
0
expires
Tue, 19 Apr 2022 21:18:14 GMT
js
www.googletagmanager.com/gtag/ 		101 KB
39 KB 		Script
General
Check archive.org
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Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3653e6ab79e4f5c0f918fdf2642e53550d42608f60c1500d3c86e8cda7b29ef
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 21:18:14 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
strict-transport-security
max-age=31536000; includeSubDomains
alt-svc
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content-length
39826
x-xss-protection
0
expires
Tue, 19 Apr 2022 21:18:14 GMT
js
www.googletagmanager.com/gtag/ 		105 KB
41 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e5e6cfe3c484321db06d880f3a04d9bfda06fbb29ee538ea4085a0de74d48391
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 21:18:14 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42172
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 21:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Tue, 19 Apr 2022 21:18:14 GMT
printfriendly-icon-sm.png
cdn.printfriendly.com/icons/ 		305 B
976 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:c700::4 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
c95e70a7d97fcb437772c48872b02264cf7e6bbe65bbfb2427271f1f0093caf3

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-77-pop
frankfurtDE
date
Tue, 19 Apr 2022 21:18:14 GMT
etag
"d09256e25d52d1635a1e3f6a6ac786ac"
age
38
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x-cache
HIT
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STANDARD
x-goog-metageneration
2
x-goog-stored-content-encoding
identity
x-age
2355
content-length
305
x-77-nzt
AcO1rzXrkI//MwkAAA
x-accel-expires
@1650404339
last-modified
Wed, 19 Jul 2017 10:23:17 GMT
server
CDN77-Turbo
x-77-nzt-ray
XUNDHA6hkEo
x-77-cache
HIT
x-goog-hash
crc32c=Kyba0Q==, md5=0JJW4l1S0WNaHj9qaseGrA==
x-goog-generation
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access-control-allow-origin
*
access-control-expose-headers
Content-Type
cache-control
public, max-age=3600
x-goog-stored-content-length
305
accept-ranges
bytes
content-type
image/png
expires
Sat, 19 Dec 2020 18:12:05 GMT
eGain-logo-300.png
www.egain.com/egain-media/2022/02/ 		9 KB
9 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.egain.com/egain-media/2022/02/eGain-logo-300.png
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:14 GMT
X-Content-Type-Options
nosniff
Last-Modified
Mon, 07 Feb 2022 18:10:37 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2453-5d77184806904"
Strict-Transport-Security
max-age=31536000
Content-Type
image/png
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
9299
printfriendly.js
cdn.printfriendly.com/ 		49 KB
14 KB 		Script
General
Check archive.org
Download Go to
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https://cdn.printfriendly.com/printfriendly.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:c700::4 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-77-pop
frankfurtDE
date
Tue, 19 Apr 2022 21:18:14 GMT
content-encoding
br
etag
W/"c075aab4bf576904cf1f68df4a0e41a4"
x-guploader-uploadid
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x-77-cache
HIT
x-goog-storage-class
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x-guploader-response-body-transformations
gunzipped
x-goog-metageneration
1
x-goog-stored-content-encoding
gzip
x-cache
HIT
x-age
14
x-77-nzt
AcO1rzVpxpb/DgAAAA
x-accel-expires
@1650403380
last-modified
Tue, 19 Apr 2022 17:55:27 GMT
server
CDN77-Turbo
x-77-nzt-ray
9+T4uVBHylk
vary
Accept-Encoding
x-goog-hash
crc32c=Tw+JsA==, md5=wHWqtL9XaQTPH2jfSg5BpA==
x-goog-generation
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access-control-allow-origin
*
access-control-expose-headers
Content-Type
cache-control
public, max-age=300
x-goog-stored-content-length
13840
content-type
application/javascript
warning
214 UploadServer gunzipped
expires
Tue, 19 Apr 2022 21:23:00 GMT
imagesloaded.min.js
www.egain.com/includes/js/ 		5 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/includes/js/imagesloaded.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:14 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"15fd-5db15e30cd681-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
1834
magnific-popup.min.js
www.egain.com/egain/assets/js/third/ 		20 KB
7 KB 		Script
General
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https://www.egain.com/egain/assets/js/third/magnific-popup.min.js
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:14 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4ed0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
7142
lightbox.min.js
www.egain.com/egain/assets/js/third/ 		1 KB
988 B 		Script
General
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https://www.egain.com/egain/assets/js/third/lightbox.min.js
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
af0267055194b8495fca64e1134f6945df1cae01c54f88a387a8507d008ae3c5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:14 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4e0-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
561
main.min.js
www.egain.com/egain/assets/js/ 		121 KB
32 KB 		Script
General
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https://www.egain.com/egain/assets/js/main.min.js
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
68114526fe2e683a27fd18ef79c2b9408707712af99831574f533473c0b5822d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:14 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1e26f-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
32760
sassy-social-share-public.js
www.egain.com/plugins/sassy-social-share/public/js/ 		119 KB
40 KB 		Script
General
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https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a28f7b51eecc453bfa4b7794290a3d75918d3983ec835f0089b5a92d90ba9961
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:14 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1dbb3-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
40654
hoverIntent.min.js
www.egain.com/includes/js/ 		1 KB
1 KB 		Script
General
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https://www.egain.com/includes/js/hoverIntent.min.js
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
491ee20092ce969e6785601ae4595748d4ac5ee4df19012b19b77de6c9dfd357
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:14 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"5dc-5db15e30c3a40-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
705
maxmegamenu.js
www.egain.com/plugins/megamenu/js/ 		30 KB
5 KB 		Script
General
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https://www.egain.com/plugins/megamenu/js/maxmegamenu.js
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9aafa38d431075d0f6c738a2633785fd32fada0e14408bd662d95e608ddb4daf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:14 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:24:47 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7741-5db15c874035f-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
4877
jquery.fancybox.js
www.egain.com/egain-child/fancy/ 		50 KB
14 KB 		Script
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https://www.egain.com/egain-child/fancy/jquery.fancybox.js
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c8fc96d99ee53dd4de071bf15190a3e1d96f89cbabf53520645470d5085d4809
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:14 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"c663-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
14063
chat-launch-2.svg
www.egain.com/egain-media/2022/02/ 		3 KB
4 KB 		Image
General
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https://www.egain.com/egain-media/2022/02/chat-launch-2.svg
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
a0a0271bb4af7c5d83993f3366a636a3a9bcda31f662148e4e4e6dd81b2beed2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:14 GMT
X-Content-Type-Options
nosniff
Last-Modified
Fri, 18 Feb 2022 20:10:15 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"d4c-5d850789313d7"
Strict-Transport-Security
max-age=31536000
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=93
Content-Length
3404
live.js
stats.sa-as.com/ 		1 KB
986 B 		Script
General
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https://stats.sa-as.com/live.js
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
209.128.119.150 , United States, ASN7151 (BAYAREA-AS, US),
Reverse DNS
209-128-119-150.bayarea.net
Software
Apache /
Resource Hash
44b7fb6f761a2e8bf64400e3311c4c4bf343e888ee1b8bbf125881c4617ed70f
Security Headers
Name Value
Strict-Transport-Security max-age=15552000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:14 GMT
Content-Encoding
gzip
Last-Modified
Fri, 14 Apr 2017 20:48:27 GMT
Server
Apache
ETag
"2800c0-52e-54d2690345cc0"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=15552000; includeSubDomains
Content-Type
text/javascript
Connection
close
Accept-Ranges
bytes
Content-Length
630
css
fonts.googleapis.com/ 		3 KB
584 B 		Stylesheet
General
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https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
3adb0cbb201a75464e3a589d948a6ac22c2824df4de1df49875b76df7e311404
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 21:18:13 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Tue, 19 Apr 2022 21:18:13 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 19 Apr 2022 21:18:13 GMT
css
fonts.googleapis.com/ 		4 KB
704 B 		Stylesheet
General
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https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
b596ece359a0e4dddb77e562a59d751f992cc3197ad4bed2ff13145e87a391bb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 21:04:32 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Tue, 19 Apr 2022 21:18:13 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 19 Apr 2022 21:18:13 GMT
css
fonts.googleapis.com/ 		8 KB
782 B 		Stylesheet
General
Check archive.org
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https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:813::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f9f282849d1cf8f3649ab2b38ee674050c4516b9cafe0c8eb5be6f7f5ce6a529
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 20:54:44 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Tue, 19 Apr 2022 21:18:13 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 19 Apr 2022 21:18:13 GMT
gtm.js
www.googletagmanager.com/ 		160 KB
51 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
24f820a82c09bf9353baa0e5e8a83bd8cda9de695c2d9deab9cee8567abe8f06
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 21:18:14 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
52021
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 21:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Tue, 19 Apr 2022 21:18:14 GMT
bg-spring-1.jpg
hd.egain.com/images/backgrounds/ 		102 KB
102 KB 		Image
General
Check archive.org
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Full URL
https://hd.egain.com/images/backgrounds/bg-spring-1.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
65.9.7.45 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-7-45.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
5bc6dcde8fbf0fdfc2cc5c61b0b828c3607d9de647b7fc55532316b08fefceab

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-amz-meta-cb-modifiedtime
Fri, 25 Mar 2022 16:04:39 GMT
Date
Tue, 19 Apr 2022 21:02:00 GMT
Via
1.1 2a3a093b493a82493f3431437cb166ac.cloudfront.net (CloudFront)
Last-Modified
Fri, 25 Mar 2022 16:09:03 GMT
Server
AmazonS3
Age
975
ETag
"95cce4e0f240c077aeb33936b82d5a06"
X-Cache
Hit from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
X-Amz-Cf-Pop
FRA56-C1
Accept-Ranges
bytes
Content-Length
104003
X-Amz-Cf-Id
yWg4AKXjl_yf1H_x8AXWakMxo5BQHTWtqiPzFDB63qhe5hEwl571fg==
EG26912918
analytics.analytics-egain.com/onetag/ Frame 6C7D 		16 KB
16 KB 		Script
General
Check archive.org
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Full URL
https://analytics.analytics-egain.com/onetag/EG26912918
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.211.182.149 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-211-182-149.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
d580e153516a8c1c79ec701b3d3de8dcc37245646619ea65459bdfa2cd8a775c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 21:18:14 GMT
cache-control
max-age=86400
server
content-type
text/javascript;charset=utf-8
expires
Wed, 20 Apr 2022 21:18:14 GMT
gtm.js
www.googletagmanager.com/ 		117 KB
42 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
ede85e6b2f283700c566328f1f4305c214ccf5f80c3910fcd10e367f984645f2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 21:18:14 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42499
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 21:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Tue, 19 Apr 2022 21:18:14 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/ 		778 B
1007 B 		Script
General
Check archive.org
Download Go to
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:a852 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
70cabce0d5ab5b2d19a1b40abb01610d371a9dd139aa116ffd1fb73b17c7510e
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 21:18:14 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
Express
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
access-control-allow-credentials
true
cf-ray
6fe8abec3eb52325-ZRH
access-control-allow-headers
Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for
via
1.1 google
bat.js
bat.bing.com/ 		38 KB
12 KB 		Script
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
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TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
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Response headers

strict-transport-security
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content-encoding
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accept-ch
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accept-ranges
bytes
content-length
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roundtrip.js
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19 KB 		Script
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
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Security
TLS 1.3, , AES_128_GCM
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X-Amz-Version-Id
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gzip
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W/"5de9c9d2b8f71033e8796548faa03736"
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Server
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Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
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accept-language
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Response headers

date
Tue, 12 Apr 2022 22:45:07 GMT
x-content-type-options
nosniff
age
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Requested by
Host: fonts.googleapis.com
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Protocol
H2
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TLS 1.3, , AES_128_GCM
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Response headers

date
Tue, 12 Apr 2022 22:52:27 GMT
x-content-type-options
nosniff
age
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sffe
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15 KB 		Font
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Requested by
Host: fonts.googleapis.com
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H2
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Response headers

date
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x-content-type-options
nosniff
age
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server
sffe
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fonts.gstatic.com/s/opensans/v28/ 		47 KB
47 KB 		Font
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https://fonts.gstatic.com/s/opensans/v28/memtYaGs126MiZpBA-UFUIcVXSCEkx2cmqvXlWqWuU6F.woff2
Requested by
Host: fonts.googleapis.com
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H2
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https://www.egain.com
accept-language
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User-Agent
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Response headers

date
Tue, 12 Apr 2022 22:53:33 GMT
x-content-type-options
nosniff
age
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content-security-policy-report-only
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cross-origin
alt-svc
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server
sffe
cross-origin-opener-policy
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report-to
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Wed, 12 Apr 2023 22:53:33 GMT
fontawesome-webfont.woff2
www.egain.com/egain/assets/fonts/fontawesome/ 		75 KB
76 KB 		Font
General
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https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Name Value
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https://www.egain.com
accept-language
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Response headers

Date
Tue, 19 Apr 2022 21:18:14 GMT
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"12d68-592d7e64d41c0"
Strict-Transport-Security
max-age=31536000
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77160
Simple-Line-Icons.woff2
www.egain.com/egain/assets/fonts/simple-line-icons/ 		29 KB
30 KB 		Font
General
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https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Resource Hash
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Security Headers
Name Value
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Referer
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
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Response headers

Date
Tue, 19 Apr 2022 21:18:14 GMT
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7570-592d7e64d41c0"
Strict-Transport-Security
max-age=31536000
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Keep-Alive
timeout=5, max=97
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30064
questions.jpg
hd.egain.com/images/ 		46 KB
46 KB 		Image
General
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https://hd.egain.com/images/questions.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
65.9.7.45 , United States, ASN16509 (AMAZON-02, US),
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Software
AmazonS3 /
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accept-language
de-DE,de;q=0.9
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https://www.egain.com/
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x-amz-meta-cb-modifiedtime
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Date
Tue, 19 Apr 2022 20:29:27 GMT
Via
1.1 2a3a093b493a82493f3431437cb166ac.cloudfront.net (CloudFront)
Last-Modified
Wed, 06 May 2020 10:00:54 GMT
Server
AmazonS3
Age
2928
ETag
"3cddd468003b74a8d2642de9b3746ca6"
X-Cache
Hit from cloudfront
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image/jpeg
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keep-alive
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FRA56-C1
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X-Amz-Cf-Id
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js
www.googletagmanager.com/gtag/ 		182 KB
66 KB 		Script
General
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https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
09660a9e04c2b10a08bd1855795d9d1e333593fa8f144d9c9ad42bbacba75974
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
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Response headers

date
Tue, 19 Apr 2022 21:18:14 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
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true
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alt-svc
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content-length
67880
x-xss-protection
0
expires
Tue, 19 Apr 2022 21:18:14 GMT
a
www.googletagmanager.com/ 		0
17 B 		Image
General
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Full URL
https://www.googletagmanager.com/a?id=AW-946629603&cv=1&v=3&t=t&pid=828306154&rv=4i1&es=1&e=gtm.init_consent&eid=1&tc=1&z=0
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H3
Security
QUIC, , AES_128_GCM
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2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Google Tag Manager /
Resource Hash
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Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
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https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:14 GMT
server
Google Tag Manager
vary
*
content-type
image/gif
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
0
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
a
www.googletagmanager.com/ 		0
17 B 		Image
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Google Tag Manager /
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accept-language
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https://www.egain.com/
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Response headers

pragma
no-cache
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Tue, 19 Apr 2022 21:18:14 GMT
server
Google Tag Manager
vary
*
content-type
image/gif
cache-control
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content-length
0
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/g/ 		0
170 B 		Ping
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https://www.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe4i1&_p=1515983828&_z=ccd.NLB&cid=1916389654.1650403095&ul=en-us&sr=1600x1200&_s=1&sid=1650403094&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D8a825364-e56f-ec11-8941-00224827e824&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1
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URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
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H2
Security
TLS 1.3, , AES_128_GCM
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2a00:1450:4001:82a::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
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Request headers

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https://www.egain.com/
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pragma
no-cache
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server
Golfe2
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content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
analytics.js
www.google-analytics.com/ 		49 KB
20 KB 		Script
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URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
Golfe2 /
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accept-language
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https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
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nosniff
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server
Golfe2
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vary
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content-length
20006
expires
Tue, 19 Apr 2022 22:17:11 GMT
conversion_async.js
www.googleadservices.com/pagead/ 		39 KB
15 KB 		Script
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URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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142.250.186.162 , United States, ASN15169 (GOOGLE, US),
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Software
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accept-language
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date
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content-encoding
gzip
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index.js
s.adroll.com/j/exp/
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28 B
762 B 		Script
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https://www.egain.com/
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313 B 		XHR
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URL: https://www.egain.com/includes/js/jquery/jquery.min.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
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Response headers

Date
Tue, 19 Apr 2022 21:18:15 GMT
Server
Apache
Strict-Transport-Security
max-age=15552000; includeSubDomains
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*
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a
www.googletagmanager.com/ 		0
17 B 		Image
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H3
Security
QUIC, , AES_128_GCM
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2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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accept-language
de-DE,de;q=0.9
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https://www.egain.com/
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pragma
no-cache
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Tue, 19 Apr 2022 21:18:14 GMT
server
Google Tag Manager
vary
*
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content-length
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0
expires
Fri, 01 Jan 1990 00:00:00 GMT
56380144.js
bat.bing.com/p/action/ 		845 B
865 B 		Script
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URL: https://bat.bing.com/bat.js
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H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Name Value
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accept-language
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https://www.egain.com/
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pragma
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insight.min.js
snap.licdn.com/li.lms-analytics/ 		8 KB
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
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HTTP/1.1
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TLS 1.3, , AES_256_GCM
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2a02:26f0:3500:7::17d8:4dc7 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
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accept-language
de-DE,de;q=0.9
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https://www.egain.com/
User-Agent
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Response headers

Date
Tue, 19 Apr 2022 21:18:14 GMT
Content-Encoding
gzip
Last-Modified
Wed, 13 Apr 2022 23:25:22 GMT
X-CDN
AKAM
X-EdgeConnect-Cache-Status
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Cache-Control
max-age=42461
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keep-alive
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egain-chat.js
ebrain.egain.com/system/templates/chat/ 		2 KB
2 KB 		Script
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Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 21:18:15 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Sun, 10 Apr 2022 10:32:35 GMT
server
Microsoft-IIS/8.5
etag
"b3d2144bc64cd81:0"
vary
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content-type
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cache-control
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max-age=31536000; includeSubDomains
accept-ranges
bytes
content-length
1068
allow_cobrowse.js
ebrain.egain.com/system/cb/admin/js/ 		24 KB
7 KB 		Script
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URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.226.216.252 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 21:18:15 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Wed, 06 Apr 2022 13:01:46 GMT
x-powered-by
ARR/3.0
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=86400,private
strict-transport-security
max-age=31536000; includeSubDomains
accept-ranges
bytes
content-length
6978
Offers.egain
ebrain.egain.com/system/ 		262 B
996 B 		Script
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https://ebrain.egain.com/system/Offers.egain?command=GetRulesJS&egofferpageurl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D8a825364-e56f-ec11-8941-00224827e824&egofferpagetitle=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&egofferpatternchecksum=
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Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.226.216.252 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-44-226-216-252.us-west-2.compute.amazonaws.com
Software
/ ARR/3.0
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:15 GMT
content-encoding
gzip
x-content-type-options
nosniff
x-powered-by
ARR/3.0
vary
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content-type
text/javascript; charset=UTF-8
expires
Thu, 01 Jan 1970 00:00:00 GMT
cache-control
no-cache
strict-transport-security
max-age=31536000; includeSubDomains
content-length
284
x-ua-compatible
IE=EmulateIE9
EG26912918
analytics.analytics-egain.com/iframe/ Frame 994C 		4 KB
4 KB 		Document
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URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.211.182.149 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-211-182-149.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
895fa392c865926e75e0c711fa5360207baf92c0395020146b25a812b4ebdded

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=86400
content-type
text/html;charset=utf-8
date
Tue, 19 Apr 2022 21:18:14 GMT
expires
Wed, 20 Apr 2022 21:18:14 GMT
server
a
www.googletagmanager.com/ 		0
17 B 		Image
General
Check archive.org
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Full URL
https://www.googletagmanager.com/a?id=AW-946629603&cv=1&v=3&t=t&pid=828306154&rv=4i1&es=1&e=*&eid=11&tc=1&z=0
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:14 GMT
server
Google Tag Manager
vary
*
content-type
image/gif
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
a
key-cdn.printfriendly.com/api/v3/domain_settings/ 		160 B
548 B 		Script
General
Check archive.org
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Full URL
https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
Requested by
Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:6ea0:c700::1 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software
CDN77-Turbo /
Resource Hash
6a930ffad1d194fbfa2d175e66172c9a53470a52775d7c8bdcd2f67096d912b0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

x-77-pop
frankfurtDE
date
Tue, 19 Apr 2022 21:18:14 GMT
via
1.1 google
x-77-nzt-ray
jYtn5BiVqMs
x-77-cache
HIT
x-cache
REVALIDATED
x-age
17976
content-encoding
br
alt-svc
quic="195.181.175.44:443"; ma=2592000; v="44,43,39", clear
x-request-id
69da30af-79be-4d78-ac74-e88353378f10
x-77-nzt
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x-runtime
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server
CDN77-Turbo
etag
W/"6a930ffad1d194fbfa2d175e66172c9a"
vary
Accept-Encoding
content-type
text/javascript; charset=utf-8
cache-control
max-age=3600, public
x-accel-expires
@1650406694
collect
www.google-analytics.com/j/ 		2 B
22 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j96&a=1515983828&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D8a825364-e56f-ec11-8941-00224827e824&ul=en-us&de=UTF-8&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAAC~&jid=1374319465&gjid=2090966071&cid=1916389654.1650403095&tid=UA-15835029-4&_gid=1068374444.1650403095&_r=1&gtm=2ou4i1&z=1965365298
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82a::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:14 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/ 		2 B
22 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j96&a=1515983828&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D8a825364-e56f-ec11-8941-00224827e824&ul=en-us&de=UTF-8&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAAC~&jid=434443780&gjid=2008684308&cid=1916389654.1650403095&tid=UA-15835029-4&_gid=1068374444.1650403095&_r=1&gtm=2wg4i1NC9SGDL&cd17=8a825364-e56f-ec11-8941-00224827e824&z=175696774
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82a::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:14 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/ 		3 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1650403094759&cv=9&fst=1650403094759&num=1&bg=ffffff&guid=ON&resp=GooglemKTybQhCsO&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa4i1&sendb=1&ig=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D8a825364-e56f-ec11-8941-00224827e824&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&hn=www.googleadservices.com&async=1&rfmt=3&fmt=4
Requested by
Host: www.googleadservices.com
URL: https://www.googleadservices.com/pagead/conversion_async.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:812::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
dcd2299a57371843c9d51d3127c149452fc6a3ecb2e148ae8ca66a157f752472
Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:14 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
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cache-control
no-cache, must-revalidate
cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
content-type
text/javascript; charset=UTF-8
alt-svc
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content-length
1175
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
px4.ads.linkedin.com/
Redirect Chain
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1650403094767&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Fuid%3D8a825364-e56f-e...
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1650403094767%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Freso...
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1650403094767&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Fuid%3D8a825364-e56f-e...
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1650403094767&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Fuid%3D8a825364-e56f-...
0
266 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1650403094767&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Fuid%3D8a825364-e56f-ec11-8941-00224827e824%26utm_campaign%3Ddigital4-na%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true&e_ipv6=AQJ5huFnayELdwAAAYBDsLMeeEToMcTeL12wu74ceofIt4t4b4sY-lNTD9vH7gTh7cyKs7KVBo8dV4FuzaWubG3jw2fJ9A
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H2
Server
13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 21:18:15 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
Ref A: C87792849C0D4999ADEF47FDD2BF94B6 Ref B: FRAEDGE0713 Ref C: 2022-04-19T21:18:15Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
content-type
application/javascript
x-li-proto
http/2
content-length
0
x-li-uuid
AAXdCGo9ykZ3eMv40+HYsw==
x-li-fabric
prod-lva1

Redirect headers

date
Tue, 19 Apr 2022 21:18:15 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
Ref A: 92DD7C02BE714F4598BAC618A9B82803 Ref B: FRAEDGE0814 Ref C: 2022-04-19T21:18:15Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
x-li-fabric
prod-lva1
location
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1650403094767&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Fuid%3D8a825364-e56f-ec11-8941-00224827e824%26utm_campaign%3Ddigital4-na%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true&e_ipv6=AQJ5huFnayELdwAAAYBDsLMeeEToMcTeL12wu74ceofIt4t4b4sY-lNTD9vH7gTh7cyKs7KVBo8dV4FuzaWubG3jw2fJ9A
x-li-proto
http/2
content-length
0
x-li-uuid
AAXdCGo7bWMlGeZJXyTbjA==
collect
stats.g.doubleclick.net/j/ 		4 B
441 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=1916389654.1650403095&jid=434443780&gjid=2008684308&_gid=1068374444.1650403095&_u=YADAAUABAAAAAC~&z=4589020
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0b::9a Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
date
Tue, 19 Apr 2022 21:18:14 GMT
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/ 		4 B
70 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=1916389654.1650403095&jid=1374319465&gjid=2090966071&_gid=1068374444.1650403095&_u=YADAAUAAAAAAAC~&z=2081013154
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0b::9a Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
date
Tue, 19 Apr 2022 21:18:14 GMT
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
FINC2MQIPFCK7P2ZQZKQT3
d.adroll.com/consent/check/ 		439 B
532 B 		Script
General
Check archive.org
Download Go to
Full URL
https://d.adroll.com/consent/check/FINC2MQIPFCK7P2ZQZKQT3?arrfrr=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D8a825364-e56f-ec11-8941-00224827e824&_s=1098c7de2b103b87102bec01bfd170a7&_b=2
Requested by
Host: s.adroll.com
URL: https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
108.128.72.205 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-108-128-72-205.eu-west-1.compute.amazonaws.com
Software
nginx/1.20.0 /
Resource Hash
fa7460cd27c337423a3b4d9196195e0849a7ccf6b88e79d4235786d91112cf14

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 21:18:14 GMT
server
nginx/1.20.0
content-length
439
content-type
application/javascript
/
www.google.com/pagead/1p-user-list/946629603/ 		42 B
548 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1650403094759&cv=9&fst=1650402000000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa4i1&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D8a825364-e56f-ec11-8941-00224827e824&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&async=1&fmt=3&is_vtc=1&random=2566280240&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:14 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-security-policy
script-src 'none'; object-src 'none'
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/ 		42 B
548 B 		Image
General
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Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1650403094759&cv=9&fst=1650402000000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa4i1&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D8a825364-e56f-ec11-8941-00224827e824&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&async=1&fmt=3&is_vtc=1&random=2566280240&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:14 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-security-policy
script-src 'none'; object-src 'none'
content-type
image/gif
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/ 		42 B
107 B 		Image
General
Check archive.org
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Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=1916389654.1650403095&jid=434443780&_u=YADAAUABAAAAAC~&z=161914365
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:14 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/ 		42 B
107 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=1916389654.1650403095&jid=434443780&_u=YADAAUABAAAAAC~&z=161914365
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:14 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/ 		42 B
107 B 		Image
General
Check archive.org
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Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=1916389654.1650403095&jid=1374319465&_u=YADAAUAAAAAAAC~&z=1678308808
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82a::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:14 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/ 		42 B
107 B 		Image
General
Check archive.org
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Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=1916389654.1650403095&jid=1374319465&_u=YADAAUAAAAAAAC~&z=1678308808
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:14 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
consent_tcfv2.js
s.adroll.com/j/ 		392 KB
54 KB 		Script
General
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https://s.adroll.com/j/consent_tcfv2.js
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Host: s.adroll.com
URL: https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:5400:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

X-Amz-Version-Id
o01OriqlDtvpD57hQzwr4sTdG9KQBCAh
Content-Encoding
gzip
Etag
W/"c01687097ed4972335daebc2d2581891"
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51
X-Amz-Server-Side-Encryption
AES256
Transfer-Encoding
chunked
X-Cache
Hit from cloudfront
Connection
keep-alive
Vary
Accept-Encoding
Via
1.1 a962efd99fafcdb81ca24e0e8140a67c.cloudfront.net (CloudFront)
Last-Modified
Mon, 28 Feb 2022 17:35:14 GMT
Server
AmazonS3
Date
Tue, 19 Apr 2022 21:17:33 GMT
Access-Control-Max-Age
600
Access-Control-Allow-Methods
GET
Content-Type
application/javascript
Access-Control-Allow-Origin
*
Cache-Control
max-age=300, must-revalidate
Access-Control-Allow-Credentials
false
X-Amz-Cf-Pop
FRA60-P4
Access-Control-Allow-Headers
*
X-Amz-Cf-Id
BYi9OW8qLr1pXFIPF3UpkVQpvUUk-SLtts6_5iSnfaF4ko8CMQqa0Q==
clarity.js
i.clarity.ms/s/0.6.34/ 		53 KB
23 KB 		Script
General
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Full URL
https://i.clarity.ms/s/0.6.34/clarity.js
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Host: bat.bing.com
URL: https://bat.bing.com/p/action/56380144.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.167.85.21 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 21:18:14 GMT
content-encoding
br
etag
"1d84ac37b962954"
last-modified
Thu, 07 Apr 2022 21:07:26 GMT
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
vary
Accept-Encoding
content-type
application/javascript;charset=utf-8
cache-control
public,max-age=86400
accept-ranges
bytes
content-length
23150
request-context
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nextroll-32x32.png
s.adroll.com/i/favicon/ 		2 KB
2 KB 		Image
General
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Full URL
https://s.adroll.com/i/favicon/nextroll-32x32.png
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:5400:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
bcaf0e3f087296133e0a996ee3d289a8d1a690147c93e0ab62019b505e6f9355

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

X-Amz-Version-Id
eTpwxbAIDHDUN.4tfrROIgU_pzKN9Xh0
Via
1.1 a962efd99fafcdb81ca24e0e8140a67c.cloudfront.net (CloudFront)
Etag
"403a0a7dcf2d617e7ea852bfb9d11945"
Age
48142
X-Amz-Server-Side-Encryption
AES256
X-Cache
Hit from cloudfront
Connection
keep-alive
Content-Length
1615
Last-Modified
Mon, 28 Jun 2021 18:19:21 GMT
Server
AmazonS3
Date
Tue, 19 Apr 2022 08:01:08 GMT
Access-Control-Max-Age
600
Access-Control-Allow-Methods
GET
Content-Type
image/png
Access-Control-Allow-Origin
*
Access-Control-Allow-Credentials
false
X-Amz-Cf-Pop
FRA60-P4
Accept-Ranges
bytes
Access-Control-Allow-Headers
*
X-Amz-Cf-Id
ZzEAoRyLcnHdjvwytacJ77T4Umjvs19dPXUEzruJdS9k_rDJyv29sA==
index.php
stats.sa-as.com/ 		95 B
426 B 		Image
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Full URL
https://stats.sa-as.com/index.php?DID=260122&MyPage=undefined&MyID=undefined&MySearch=undefined&TitleTag=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&Hst=www.egain.com&width=1600&height=1200&ColDep=24&Lang=en-US&Cook=true&Page=%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F&Reff=&FullPage=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D8a825364-e56f-ec11-8941-00224827e824&PMCD=https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824&r=0.20790859785534765
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
209.128.119.150 , United States, ASN7151 (BAYAREA-AS, US),
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209-128-119-150.bayarea.net
Software
Apache /
Resource Hash
3eb10792d1f0c7e07e7248273540f1952d9a5a2996f4b5df70ab026cd9f05517
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Name Value
Strict-Transport-Security max-age=15552000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:20 GMT
Content-Encoding
gzip
Server
Apache
Vary
Accept-Encoding
P3P
CP="IDC DSP COR ADM DEVi TAIi PSA PSD IVAi IVDi CONi HIS OUR IND CNT"
Connection
close
Strict-Transport-Security
max-age=15552000; includeSubDomains
Content-Type
IMAGE/PNG
Content-Length
102
0
bat.bing.com/action/ 		0
162 B 		Image
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https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=9748a614-0e51-46b7-8900-979b0b96be8e&sid=39af5b60c02611eca7a38ff25dd042c0&vid=39afa560c02611ecb562910fe623d827&vids=1&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D8a825364-e56f-ec11-8941-00224827e824&r=&lt=2283&evt=pageLoad&msclkid=N&sv=1&rn=119052
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: B64F53EC8E074E74BB69179810C8CADA Ref B: FRAEDGE1411 Ref C: 2022-04-19T21:18:15Z
date
Tue, 19 Apr 2022 21:18:14 GMT
x-cache
CONFIG_NOCACHE
access-control-allow-origin
*
cache-control
no-cache, must-revalidate
expires
Fri, 01 Jan 1990 00:00:00 GMT
a
www.googletagmanager.com/ 		0
17 B 		Image
General
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Full URL
https://www.googletagmanager.com/a?id=AW-946629603&cv=1&v=3&t=t&pid=828306154&rv=4i1&es=1&e=gtm.elementVisibility&eid=13&tc=1&z=0
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=8a825364-e56f-ec11-8941-00224827e824
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:15 GMT
server
Google Tag Manager
vary
*
content-type
image/gif
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
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0
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
company:(all)
api.kickfire.com/v3/ 		686 B
1 KB 		XHR
General
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https://api.kickfire.com/v3/company:(all)?ip=WkrE%2BIi%2FAauNd3ExkA%3D%3D&key=036574b8a13c1c85
Requested by
Host: www.egain.com
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
209.128.92.239 , United States, ASN7151 (BAYAREA-AS, US),
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Software
Apache /
Resource Hash
f8906719b3ee9f6aca18a5d85e40a383dd114319f3b5827e00baae5dbd003768
Security Headers
Name Value
Strict-Transport-Security max-age=15552000; includeSubDomains

Request headers

Accept
application/json, text/javascript, */*; q=0.01
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

Date
Tue, 19 Apr 2022 21:18:15 GMT
Server
Apache
Strict-Transport-Security
max-age=15552000; includeSubDomains
Access-Control-Allow-Methods
*
Content-Type
application/json; charset=utf-8
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*
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Keep-Alive
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686
Keep-Alive
timeout=5, max=97
egain-docked-chat.js
ebrain.egain.com/system/templates/chat/ Frame 3A39 		54 KB
16 KB 		Script
General
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https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.226.216.252 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-44-226-216-252.us-west-2.compute.amazonaws.com
Software
Microsoft-IIS/8.5 /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 21:18:15 GMT
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Sun, 10 Apr 2022 10:32:35 GMT
server
Microsoft-IIS/8.5
etag
"b3d2144bc64cd81:0"
vary
Accept-Encoding
content-type
application/javascript
cache-control
max-age=7200,private
strict-transport-security
max-age=31536000; includeSubDomains
accept-ranges
bytes
content-length
16120
getCBHostName.jsp
ebrain.egain.com/system/cb/admin/ 		195 B
793 B 		Script
General
Check archive.org
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https://ebrain.egain.com/system/cb/admin/getCBHostName.jsp
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.226.216.252 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-44-226-216-252.us-west-2.compute.amazonaws.com
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Resource Hash
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Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

date
Tue, 19 Apr 2022 21:18:15 GMT
content-encoding
gzip
x-content-type-options
nosniff
x-powered-by
ARR/3.0
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript;charset=UTF-8
vary
Accept-Encoding
content-length
260
collect
i.clarity.ms/ 		0
92 B 		XHR
General
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Download Go to
Full URL
https://i.clarity.ms/collect
Requested by
Host: i.clarity.ms
URL: https://i.clarity.ms/s/0.6.34/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.167.85.21 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/x-clarity-gzip
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

access-control-allow-origin
https://www.egain.com
date
Tue, 19 Apr 2022 21:18:15 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
request-context
appId=cid-v1:593e4080-f032-4d00-a652-e17f01252a9d
collect
i.clarity.ms/ 		0
25 B 		XHR
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Full URL
https://i.clarity.ms/collect
Requested by
Host: i.clarity.ms
URL: https://i.clarity.ms/s/0.6.34/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.167.85.21 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/x-clarity-gzip
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

access-control-allow-origin
https://www.egain.com
date
Tue, 19 Apr 2022 21:18:15 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
request-context
appId=cid-v1:593e4080-f032-4d00-a652-e17f01252a9d
c.gif
c.clarity.ms/
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  • https://c.clarity.ms/c.gif
  • https://c.bing.com/c.gif?CtsSyncId=8CA157CFAA3A496C8E1D07FD43015593&RedC=c.clarity.ms&MXFR=092835CAC2526B09141D2441C65265B1
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42 B
369 B 		Image
General
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Full URL
https://c.clarity.ms/c.gif?CtsSyncId=8CA157CFAA3A496C8E1D07FD43015593&MUID=1370E546C17B6CB533FFF4CDC0106D76
Protocol
H2
Server
52.142.114.2 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
99c2917ee5b2a01459a923bdd1c676f15ee73b62b87f696e6735312d26f51e12

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:15 GMT
last-modified
Fri, 18 Mar 2022 19:39:54 GMT
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
etag
"8120eaf0ff3ad81:0"
p3p
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cache-control
private, no-cache, proxy-revalidate, no-store
accept-ranges
bytes
content-type
image/gif
content-length
42

Redirect headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:15 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 5EFDC8F1251746929CCB93A5394810EB Ref B: FRAEDGE1411 Ref C: 2022-04-19T21:18:15Z
x-powered-by
ASP.NET
x-cache
CONFIG_NOCACHE
p3p
CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
location
https://c.clarity.ms/c.gif?CtsSyncId=8CA157CFAA3A496C8E1D07FD43015593&MUID=1370E546C17B6CB533FFF4CDC0106D76
cache-control
private, no-cache, proxy-revalidate, no-store
content-length
0
a
www.googletagmanager.com/ 		0
17 B 		Image
General
Check archive.org
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Full URL
https://www.googletagmanager.com/a?id=AW-946629603&cv=1&v=3&t=t&pid=828306154&rv=4i1&es=1&e=gtm.dom&eid=14&tc=1&z=0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:15 GMT
server
Google Tag Manager
vary
*
content-type
image/gif
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
checkSession.html
ebrain.egain.com/system/cb/cs/ Frame C0D8 		2 KB
1 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.226.216.252 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-44-226-216-252.us-west-2.compute.amazonaws.com
Software
/ ARR/3.0
Resource Hash
44c6f774243c238ccb1bcebcfb9824dea5fad8aab88d33feff8ddb8bce133b36
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

accept-ranges
bytes
cache-control
max-age=86400,private
content-encoding
gzip
content-length
807
content-type
text/html
date
Tue, 19 Apr 2022 21:18:15 GMT
last-modified
Wed, 06 Apr 2022 13:02:16 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Accept-Encoding
x-content-type-options
nosniff
x-powered-by
ARR/3.0
a
www.googletagmanager.com/ 		0
17 B 		Image
General
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Download Go to Show image
Full URL
https://www.googletagmanager.com/a?id=AW-946629603&cv=1&v=3&t=t&pid=828306154&rv=4i1&es=1&e=gtm.load&eid=15&tc=1&z=0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:16 GMT
server
Google Tag Manager
vary
*
content-type
image/gif
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
i.clarity.ms/ 		0
48 B 		XHR
General
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Download Go to
Full URL
https://i.clarity.ms/collect
Requested by
Host: i.clarity.ms
URL: https://i.clarity.ms/s/0.6.34/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.167.85.21 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/x-clarity-gzip
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

access-control-allow-origin
https://www.egain.com
date
Tue, 19 Apr 2022 21:18:17 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
request-context
appId=cid-v1:593e4080-f032-4d00-a652-e17f01252a9d
a
www.googletagmanager.com/ 		0
17 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.googletagmanager.com/a?id=AW-946629603&cv=1&v=3&t=t&pid=828306154&rv=4i1&es=1&e=gtm.elementVisibility&eid=16&tc=1&z=0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:17 GMT
server
Google Tag Manager
vary
*
content-type
image/gif
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
a
www.googletagmanager.com/ 		0
17 B 		Image
General
Check archive.org
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Full URL
https://www.googletagmanager.com/a?id=AW-946629603&cv=1&v=3&t=t&pid=828306154&rv=4i1&es=1&e=gtm.elementVisibility&eid=17&tc=1&z=0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:17 GMT
server
Google Tag Manager
vary
*
content-type
image/gif
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
a
www.googletagmanager.com/ 		0
17 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.googletagmanager.com/a?id=AW-946629603&cv=1&v=3&t=t&pid=828306154&rv=4i1&es=1&e=gtm.elementVisibility&eid=18&tc=1&z=0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:17 GMT
server
Google Tag Manager
vary
*
content-type
image/gif
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
a
www.googletagmanager.com/ 		0
17 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.googletagmanager.com/a?id=AW-946629603&cv=1&v=3&t=t&pid=828306154&rv=4i1&es=1&e=gtm.elementVisibility&eid=19&tc=1&z=0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:17 GMT
server
Google Tag Manager
vary
*
content-type
image/gif
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
a
www.googletagmanager.com/ 		0
17 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.googletagmanager.com/a?id=AW-946629603&cv=1&v=3&t=t&pid=828306154&rv=4i1&es=1&e=gtm.elementVisibility&eid=20&tc=1&z=0
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80f::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
Security Headers
Name Value
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:17 GMT
server
Google Tag Manager
vary
*
content-type
image/gif
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/g/ 		0
17 B 		Ping
General
Check archive.org
Download Go to
Full URL
https://www.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe4i1&_p=1515983828&_z=ccd.NLB&cid=1916389654.1650403095&ul=en-us&sr=1600x1200&sid=1650403094&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D8a825364-e56f-ec11-8941-00224827e824&dt=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&_s=2
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:82a::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

pragma
no-cache
date
Tue, 19 Apr 2022 21:18:19 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
i.clarity.ms/ 		0
48 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://i.clarity.ms/collect
Requested by
Host: i.clarity.ms
URL: https://i.clarity.ms/s/0.6.34/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
52.167.85.21 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/x-clarity-gzip
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36

Response headers

access-control-allow-origin
https://www.egain.com
date
Tue, 19 Apr 2022 21:18:20 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
request-context
appId=cid-v1:593e4080-f032-4d00-a652-e17f01252a9d

Verdicts & Comments Add Verdict or Comment

195 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 function| structuredClone object| oncontextlost object| oncontextrestored function| getScreenDetails undefined| $ function| jQuery undefined| RS_CacheGS undefined| RS_CacheGS_queue undefined| RS_Cache_define object| punchgs object| _gsScope undefined| GreenSockGlobals undefined| _gsQueue undefined| _gsDefine object| cnArgs string| sticky_header_style function| setREVStartSize function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid string| EG_ACT_ID object| uetq string| adroll_adv_id string| adroll_pix_id string| adroll_version boolean| __adroll_loaded object| adroll string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded object| google_tag_manager function| oceanwpAutoLightbox function| oceanwpInitLightbox function| $j object| oceanwpLocalize function| oceanwpCustomSelects function| oceanwpDropDownMobile function| oceanwpDropDownSearch function| oceanwpInitFitVids function| oceanwpFixedFooter function| oceanwpFullScreenMenu function| oceanwpFullScreenMobile function| oceanwpHeaderReplaceSearch function| oceanwpHeaderSearchForm function| oceanwpInfiniteScrollInit function| oceanwpMasonryGrids function| oceanwpInitMatchHeight function| oceanwpMegaMenu function| oceanwpNavNoClick function| oceanwpOverlaySearch function| oceanwpParallaxFooter function| oceanwpScrollEffect function| oceanwpGetAdminbarHeight function| oceanwpGetTopbarHeight function| oceanwpGetStickyHeaderHeight function| oceanwpScrollTop function| oceanwpMobileMenu function| oceanwpInitCarousel function| oceanwpSuperFish function| oceanwpVerticalHeader object| $window number| $lastWindowWidth number| $lastWindowHeight function| Cookies function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Isotope function| Masonry function| SmoothScroll function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| megamenu object| google_tag_data object| gaGlobal string| GoogleAnalyticsObject function| ga function| __adroll__ string| adroll_sid object| kickfireGTM object| __adroll function| __cmp function| __tcfapi object| adroll_form_fields function| adroll_tpc_callback function| UET function| UET_init function| UET_push object| ueto_82b077a837 object| egainDockChatParam string| domain string| pageName object| egainDockChat string| agentUnavailableRedirectURL undefined| customDockButton object| domainRegex function| _getDomain string| botPattern object| re string| userAgent boolean| chatLaunched undefined| launchElement function| launchScript function| resizeChatWindow function| isMobile function| createBackdrop string| _linkedin_partner_id object| _linkedin_data_partner_ids number| DID object| EGAINCLOUD function| eGOFRPatternStore object| EG_CALL_Q object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser string| PF_VERSION object| pfMod object| priFri object| gaplugins object| gaData function| GooglemKTybQhCsO function| google_trackConversion object| GooglebQhCsO object| adroll_exp_list function| lintrk boolean| _already_called_lintrk object| __adroll_consent_data object| __adroll_consent boolean| __adroll_consent_is_gdpr string| __adroll_consent_user_country string| __adroll_consent_adv_country function| clarity object| $jscomp string| BANNER_VERSION string| TCF_VERSION string| IABWRITE_NO_COOKIE object| __adroll_consent_banner object| __adroll_consent_prev_lastchild function| VSCapture function| VSLT undefined| pagename undefined| MyPageName undefined| MyID undefined| MySearch object| sniffer function| onYouTubeIframeAPIReady object| eGain

33 Cookies

Domain/Path Name / Value
ebrain.egain.com/system Name: JSESSIONID
Value: node0ca0l753fnrapcnusr9rwst99169503.node0
.bing.com/ Name: MUID
Value: 1370E546C17B6CB533FFF4CDC0106D76
.ws.zoominfo.com/ Name: visitorId
Value: 58adfe3e52be499d9c2c02b92139fb6e8f16b38e6b1d12eb11e1e87710981441
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1650403094.1.1.1650403094.0
.egain.com/ Name: _gcl_au
Value: 1.1.1960132569.1650403095
www.egain.com/ Name: kickfire_api_session_cookie
Value: 1
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=email|utmccn=digital4-na
.egain.com/ Name: __utmzzses
Value: 1
.egain.com/ Name: _ga
Value: GA1.2.1916389654.1650403095
.egain.com/ Name: _gid
Value: GA1.2.1068374444.1650403095
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
www.egain.com/ Name: EG-U-ID
Value: A6c1548849-7903-4692-a092-3ab5ca06367f
www.egain.com/ Name: EG-S-ID
Value: E6c8355124-fb37-4609-996b-239e4eaf0b17
.linkedin.com/ Name: UserMatchHistory
Value: AQJeh1_A9Vzk5gAAAYBDsLFnNDorW8EpY8UTaftfcauuMmoLv0621_g2B3EYN0sTwftrt8JIWqTB6Q
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQLXfcrLzoVZTgAAAYBDsLFnAPhoWdTwIDQq0r2bLeBpwFNLnvu5cc8hs2tabkEH7SRVBnA3C8cGVQj5YyHApg
.ads.linkedin.com/ Name: lang
Value: v=2&lang=en-us
.linkedin.com/ Name: bcookie
Value: "v=2&8bd9ff40-0333-4fd3-8d0c-b31a028d1fd5"
.linkedin.com/ Name: lidc
Value: "b=VGST08:s=V:r=V:a=V:p=V:g=2279:u=1:x=1:i=1650403094:t=1650489494:v=2:sig=AQG_EaXiff2XdUZyZkMnH0EpP7B_PE2P"
.egain.com/ Name: _uetsid
Value: 39af5b60c02611eca7a38ff25dd042c0
.egain.com/ Name: _uetvid
Value: 39afa560c02611ecb562910fe623d827
.linkedin.com/ Name: lang
Value: v=2&lang=de-de
.www.linkedin.com/ Name: bscookie
Value: "v=1&202204192118152f091509-0e6c-4d0d-8ed1-1a93bd556861AQGQDIdZ6UCf8jufMfBHfsIjTKdmdlKM"
.linkedin.com/ Name: li_gc
Value: MTswOzE2NTA0MDMwOTU7MjswMjFtp0Wlztd8wyG6F4mqU3i/qk0Y1jYQQveS/i/4jrsfSg==
.egain.com/ Name: _clck
Value: 7musg|1|f0r|0
.egain.com/ Name: _clsk
Value: 1rnbtt3|1650403095569|1|1|i.clarity.ms/collect
.c.bing.com/ Name: SRM_B
Value: 1370E546C17B6CB533FFF4CDC0106D76
.c.clarity.ms/ Name: SM
Value: C
.clarity.ms/ Name: MUID
Value: 1370E546C17B6CB533FFF4CDC0106D76
.c.clarity.ms/ Name: ANONCHK
Value: 0
ebrain.egain.com/ Name: AWSALB
Value: +YRTAYhlE1+lIGZa4J3uLnyx09GpscI7WYfRR8rYXYDQbsu1WrdI4ph19Cy2LONLU6KY4Pad6tfQXUhP/59kRbvAhHYQz2wJxkJzc2Hbou3ldZfttlhIiGB65dVt
ebrain.egain.com/ Name: AWSALBCORS
Value: +YRTAYhlE1+lIGZa4J3uLnyx09GpscI7WYfRR8rYXYDQbsu1WrdI4ph19Cy2LONLU6KY4Pad6tfQXUhP/59kRbvAhHYQz2wJxkJzc2Hbou3ldZfttlhIiGB65dVt

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
api.kickfire.com
bat.bing.com
c.bing.com
c.clarity.ms
cdn.printfriendly.com
d.adroll.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
i.clarity.ms
key-cdn.printfriendly.com
px.ads.linkedin.com
px4.ads.linkedin.com
s.adroll.com
snap.licdn.com
stats.g.doubleclick.net
stats.sa-as.com
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googleadservices.com
www.googletagmanager.com
www.linkedin.com
108.128.72.205
13.107.42.14
13.82.107.234
142.250.186.162
209.128.119.150
209.128.92.239
2600:9000:225e:5400:6:9280:1080:93a1
2606:4700::6810:a852
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:808::2003
2a00:1450:4001:80e::2003
2a00:1450:4001:80f::2008
2a00:1450:4001:812::2002
2a00:1450:4001:813::200a
2a00:1450:4001:82a::2004
2a00:1450:4001:82a::200e
2a00:1450:400c:c0b::9a
2a02:26f0:3500:7::17d8:4dc7
2a02:6ea0:c700::1
2a02:6ea0:c700::4
44.226.216.252
52.142.114.2
52.167.85.21
52.211.182.149
65.9.7.45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