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Put Net Revenue Retention on Autopilot.
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Use cases from onboarding to off-boarding & everything in between.
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Demo of what you and your customers experience.
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Data Sources and Actionable Recommendations.
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Priced based on the number of your customer accounts.
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Trends in scaling growth and revenue from existing customers.
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Automate your Customer Success.
Drive onboarding, usage, & adoption.
Minimize account & revenue churn.
Influence renewals & revenue expansion.
Stream referrals from promoters.
Scale without scaling teams.
Pure Storage gets 30x ROI | HPE gets Exceptional Value
Accelerating Value, Revenue, & ROI for customer-first companies:



EXPERIENCE 3 EXPERIENCES. FIRSTHAND.


Present, engage, answer ad-hoc questions, and influence all your users at every
account, to take actions that grow and preserve your revenue.

Presented by
your AI Agent
Presented by
your Team
Self-Service in
your Product
Click Play Button.



CAST.APP 'DIRECT-TO-YOUR-CUSTOMER' MODEL OUTPERFORMS LINEAR TEAM-SCALING
POOL/POD MODELS BY A MAGNITUDE.

Tech-Stack Agnostic AI Caters Directly to Your Customers Without Staff
Intermediaries.
Cast.app's Digital AI agent learns from your entire tech stack and products,
and—just like your product—caters directly to your customers.


SCALE BEYOND THE LIMITS OF LINEAR TEAM-SCALING POOL/POD MODELS & GET A TANGIBLE
ROI OF UP TO 40X.


LET'S CHAT TODAY.




GENERATE EVERYTHING. ENGAGE EVERYWHERE. INFLUENCE EVERYONE. INSPIRE EVERYMIND.

Generate AI-presented personalized presentations, digital hub.websites
presentable by CSMs, smart campaigns, AI prompts, email and text templates, and
innovative generative forms.

Engage, Influence, and Inspire all users—active or inactive, users or
executives, including non line of business decision makers like the CFO—across
platforms, whether in-app or via text and email, ensuring messages resonate with
everyone, no matter who and where they are.



HOW CUSTOMER-FIRST APPROACH & DIGITAL AI-AGENTS GROW & PRESERVE REVENUE AT
SCALE?


DIVIDE AND CONQUER.

Subject Matter Experts tend to new challenges, focus on customer relationships,
and jump in when their expertise is needed—and AI Agents take care of everything
else.



CUSTOMER TESTIMONIALS


TOP-NOTCH RETURN ON INVESTMENT (ROI) AND STRATEGIC VALUE (ROV)


This revolutionary step in one-on-one digital customer engagement and advanced
AI-driven automation not only accelerates revenue growth but also enhances
customer retention and expedites value realization.
‍
With 'Ask Me Anything' and AI-agents our customers get immediate,
account-specific answers to their questions in an accessible ChatGPT style.
Carlos Quezada
Vice President, Customer Experience Strategy, Automation, & Enablement
Hewlett Packard Enterprise
Pure Storage added over $1.6M last fiscal year to the bottom line using cast.app
Digital AI CSMs from just one use case.

We now have 10 use cases across business units, ranging from business reviews,
to advanced onboarding, personalized learning, renewals, expansion, and more.

Rigo Rodriguez
Senior Global Director, Customer Success

Laura McCarthy
VP Global Customer Success & Services
‍PureStorage
The introduction of AMA by Cast.app humanizes the digital experience by
replicating the interactivity that is native to in-person engagements.

We’re excited to add this element to our customer offering and believe it will
be heavily utilized.
Kirsten Paduch DiChiappari
Vice President
Customer Success
vCom Solutions
Cast.app Digital CSMs have revolutionized Aruba's digital strategy, enabling us
to efficiently serve thousands of customers with minimal human resources behind
the scene.
Matt Harmon
Matt Harmon, Director of CX Services Operations, Automation, Enablement, &
Strategy (COE)
Aruba Networks
Leveraging Cast.app's AI-driven customer success managers, Igloo achieved an
impressive 86.8% reach, robust 68.4% engagement, a record 18% actions, and
positive feedback.

The success affirms Cast.app's essential role. An Igloo customer—motivated by
the Igloo Digital Review powered by cast.app—adopted Cast.app to boost revenue
from their B2B clientele.
Jonna Pedersen-Killeen
Senior Director,
Igloo Software
Cast.app allows us to share meaningful insights and personalized recommendations
to our customers, helping them understand the impact of our product through a
highly engaging, customized, and seamless interface.
Jasper Sone
Chief Product Officer
Goodtime.io
Cast Personalized Learning Use cases are step up from LMS systems and have been
perfect for providing personalized, just in time materials to our first time
six-sigma lean leaders. 

Pure Excellence saves 150 hours per customer annually.
Christine Hawkins
Director Global Pure Excellence & Personalized Learning
Pure Storage
Cast.app enables us to automatically deliver customer insights to all
stakeholders with relevant recommendations based on how their data is trending.
It is the most powerful tool for helping our customers be successful at scale.

With Cast.app AI Agents, RouteThis stands out for its exceptional engagement
rates, achieving 96.4%—three times the industry average.
Andrew Glendon
Sr. Manager, Customer Success
RouteThis
With Cast.app, we build and deliver engaging, valuable, personalized,
repeatable, highly scaleable, and actionable customer communications of highest
relevance, resulting in over 6% license increase, 30% Aruba Central adoption
increase, and over 95% retention rate.

Engaged customers, bought 90% more often, spend 60% more per transaction, and
get 3x strategic value!
Teresa Chu
Manager, Customer Marketing
Aruba (MIR)
HPE asked C-level customers, "How valuable is the information shared in the
GreenLake Business Review powered by Cast.app to support your business needs".

‍Cast.app received a 9/10 'Exceptionally Valuable' score.

Percy Rose
Head of Digital Customer Success
GreenLake Business Unit
HP Enterprise
The Cast.app team has made it easy to co-create a tailored innovative solution
with user-friendly technology that is widely praised by our users!

Kaycee Wallgren
Business Improvement Program Manager
Pure Excellence
Users Praise Pure Excellence, for personalized learning experiences:



TECH-STACK AGNOSTIC AI—ENDLESS POSSIBILITIES FOR CUSTOMER-FACING TEAMS.


Scale across all customer segments, maturity levels, and personas. Reach active
users, inactive users, and executives.
Scale your Customer Success Program without scaling teams. Reduce CSM
bottlenecks by executing playbooks directly.
Scale by getting past lagging customer health and engagement indicators.


ARTICLES FOR CUSTOMER-FACING TEAMS

How cast.app delivers a 30x ROI for Pure Storage
Read the post on maximizing business value in a declining economic climate. Read
More...
NRR, NDR, GRR, NPS3.0, EGR, and more. Take a deep dive with us in this popular
long form article. Read More...
Webcast — Cast Customers discuss automation-first just-in-time strategies to
scale growth and revenue from existing customers. Read More...
Monica Perez (Notion) and Celia Gouveia (Wisq) join Dickey Singh to discuss
Digital-led Human engagement. Read More...
Listen to Andrew Glendon explain how RouteThis gets amazing engagement. Hint:
Quality over Quantity. Read More...
Exclusive conversation with Marie Alexander, who pioneered the Customer Success
industry. Read More...
Customer Retention ideas from Apple, Amazon, Starbucks, Calendly, and more. Read
More...
Cast receives SOC2 and SOC3 Report. Read More...
See all Articles


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   ussupport@cast.appjobs.cast.appschool.cast.appAssets

* Digital CSM is an automated AI-driven digital Customer Success Manager.
1. Dual coding research - Brain Rules, John Medina, Professor Bioengineering,
University of Washington School of Medicine.
2. People take action readily when we appeal to their identity, explain using
their data and role, and explain from their point-of-view and in their lingo —
Art of persuasion research.
3. We are enterprise privacy- and security-focused. You can trust us with your
email. We DO NOT sell your information, including email.
4. Cast Corporation graduated from TechStars Comcast NBCUniversal LIFT Labs
Accelerator.
5. Cast.app and Founder/CEO Dickey Singh were named in the Forbes NEXT 1000
list, announced in December 2021.

PATENTED — US Patent: 11,064,252.
‍
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