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ELLE BY SHASTIC

offered by shastic.com

(1)
935 users

Overview

Chat with applicants via SMS on the LoansPQ platform using Elle by Shastic

Elle is a two-way text messaging platform to help financial organizations send and receive SMS messages with their customers.

Elle is built to keep customers “between the rails” once they begin an online or mobile application process, or have a question about their account that requires quick action.

When a customer has given consent to receive messages, conversation will be shown in the chat, and an organization will be able to send and receive SMS messages with each customer.

Elle is in full compliance with TCPA guidelines for opt-in consent and adheres to CCPA policies.

Elle as a Chrome extension allows organizations to reply to your Elle conversations inside existing loan origination, accounting opening, collections and call center platforms without needing to move between web browsers. When a new conversation is initiated, the Elle chat will pop-up and you will be able to reply to the conversation directly.

** Permissions explained: **
In order for the extension to display Elle within your loan application and account opening platform.
• background - In order for the extension to check if the agent is authorized in the Elle platform.
• notifications - In order for the extension to notify the agent about new messages from applicants.

It will show you the following from the Elle extension:
- The user's name
- History of messages sent by the user
- History of messages sent by the agent/organization

For more details about security and infrastructure, please reference this guide: https://shastic.zendesk.com/hc/en-us/articles/360043846612

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Version: 0.0.0.28
Updated: August 5, 2021
Size: 557KiB
Language: English (United States)
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HomeExtensionsElle by Shastic

ELLE BY SHASTIC

Offered by: shastic.com
1
Productivity935 users

Overview
Privacy practices
Reviews
Support
Related

Overview

Chat with applicants via SMS on the LoansPQ platform using Elle by Shastic

Elle is a two-way text messaging platform to help financial organizations send and receive SMS messages with their customers.

Elle is built to keep customers “between the rails” once they begin an online or mobile application process, or have a question about their account that requires quick action.

When a customer has given consent to receive messages, conversation will be shown in the chat, and an organization will be able to send and receive SMS messages with each customer.

Elle is in full compliance with TCPA guidelines for opt-in consent and adheres to CCPA policies.

It will show you the following from the Elle extension:
- The user's name
- History of messages sent by the user
- History of messages sent by the agent/organization

For more details about security and infrastructure, please reference this guide: https://shastic.zendesk.com/hc/en-us/articles/360043846612

Read more
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Additional Information

Website

Report abuse

Version0.0.0.28UpdatedAugust 5, 2021Size557KiBLanguageEnglish (United States)
Developer
Contact the developer

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PRIVACY PRACTICES

Elle by Shastic has disclosed the following information regarding the collection
and usage of your data. More detailed information can be found in the
publisher's privacy policy.

Elle by Shastic collects the following:

* PERSONALLY IDENTIFIABLE INFORMATION

For example: name, address, email address, age, or identification number

* WEBSITE CONTENT

For example: text, images, sounds, videos, or hyperlinks

THIS PUBLISHER DECLARES THAT YOUR DATA IS:

* Not being sold to third parties, outside of the approved use cases
* Not being used or transferred for purposes that are unrelated to the item's
core functionality
* Not being used or transferred to determine creditworthiness or for lending
purposes

USER REVIEWS

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If you are experiencing any problems with this extension or have questions or
suggestions for the developer, please fill out the form.

Check out the developer's support site.

CONTACT THE DEVELOPER

Please sign in to submit feedback.
Or check out the developer's support site.
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Chat with applicants via SMS on the LoansPQ platform using Elle by Shastic

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