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+1 312 728 3372
 * Support
   collaborate Support Portal
   User Manual
 * ···

 * Why CCS
 * Product
   How It Works
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Get Started


USE CASE

Contact Center Migration


INDUSTRY

Outsourcing


SOLUTION

Migration with remote work


OUTSOURCING DURING COVID-19 WITH CALL CENTER STUDIO


THE CALL CENTER OUTSOURCING INDUSTRY IS A CHALLENGING AND VOLATILE ONE. BPO
COMPANIES OPERATING IN SUCH A CONTEXT NEED A CALL CENTER SOLUTION THAT FITS
THEIR UNIQUE NEEDS & DEMANDS.

CALL CENTER STUDIO HAS HELPED ALLEVIATE THE INCREASED BURDEN ON THE OUTSOURCING
INDUSTRY DURING THE COVID-19 OUTBREAK BY QUICKLY DELIVERING TAILORED SOLUTIONS
TO THE LARGEST BPO COMPANIES, INCLUDING TELEPERFORMANCE AND WEBHELP.

Download Document


360% OPERATIONS GROWTH

In the number of Teleperformance and Webhelp contact center agents


100% REMOTE OPERATION

Contact center agents can connect from any location to deliver brilliant
customer service.


99% COST SAVED

On fees for training, implementation, integration, update, and maintenance


THE OUTSOURCING INDUSTRY IS QUITE CHALLENGING AND VOLATILE. BPO COMPANIES WANT A
SOLUTION THAT MEETS THE DEMANDS OF AN ALWAYS-ON, FUTURE-PROOF, REMOTE-READY, AND
MULTICHANNEL OPERATION. TOP GLOBAL BPO COMPANY, WEBHELP, HAD CHALLENGES WITH
SCALING OPERATIONS AND IMPLEMENTING A REMOTE WORK CULTURE. ON PARTNERING WITH
CALL CENTER STUDIO, THERE WAS A POSITIVE TURN-AROUND OF EVENTS!

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SEE OTHER SUCCESS STORIES

Success Story

24x Better Sales Performance at Volvo with Call Center Studio








Discover Details

Success Story

Outsourcing During Covid-19 With Call Center Studio








Discover Details

Full Case Study

Cloud Migration & Salesforce Integration








Discover Details
Call Center Studio is the right address for fast solutions and process
integrations! Their unmatched support & consultation helped us get the latest
technologies and strategies for a call center.



DECATHLON

Customer Service Supervisor

Call Center Studio’s innovative and solution-oriented approach, technology, and
experienced team are the basis of our successful projects. This adaptation &
dynamism makes our work very comfortable.



EBAY

R&D Manager

Call Center Studio showed us what a true partnership means during the pandemic.
Their proactive, friendly, and customer-oriented approach helped us navigate
these unprecedented times.



WEBHELP

Account Director


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 * info@callcenterstudio.com
 * +1 312 728 3372
 * United States: 1 East Erie St Suite 525 PMB 4651 Chicago, IL 60611


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Why CCS
Product
How It Works
Features & Benefits
Inbound
Outbound
Contact Center AI
Monitoring & Reporting
Business Phone Number
Integrations
Solutions
eCommerce
Outsource
Logistics
Retail
Education
Automotive
Health
Law and Collection
Real Estate
Insurance
Resources
Blog
Whitepapers
Success Stories
Company
Who We Are
Testimonials
Contact Us
FAQ
Support
Support Portal
User Manual
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