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CHANGE OR REMOVE PAYMENT METHOD

You can change your Payment Method at any time during your subscription! 

To change or remove your credit card:

1

Go to the upper right corner Profile Icon → Accounts Settings

2

Under the  Workspace Settings section, select Plans & Billings.

3

Select the  Change Payment Method button. 



4

Select the intended new payment method, either through Card or Paypal, through
Paddle. 

5 Click the Card button and submit the details of your intended card. Click
Update Card Details to save your latest card details.



6

You will receive a pop-up notification once your payment method has been
successfully updated.




COMMON QUESTIONS

CAN I REMOVE MY CREDIT CARD FROM MY ACCOUNT SETTINGS?

Any card that is tied to a currently active subscription can't be removed.
However, once you’ve canceled your recurring payment, your cards will be removed
from our payment merchant, Paddle's database. 

WHY WAS I UNABLE TO MAKE MY PAYMENT?

Check out our Payment Failure article to learn more!



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Last updated on May 3, 2022
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