www.talkdesk.com
Open in
urlscan Pro
2606:4700::6811:d053
Public Scan
Submitted URL: https://go.talkdesk.com/ODQzLURPRS03MTgAAAGNDhQDW-XC-euz8HSw5i6ILXTe8b-pTNea1sRo40EH_jGLDHN2geVbfK9Y2dinZAnmjzCvgKE=
Effective URL: https://www.talkdesk.com/?utm_source=email&utm_medium=email&utm_campaign=EM-2023-4-April-Prospect-Newsletter&utm_term=EM-...
Submission: On July 19 via manual from US — Scanned from US
Effective URL: https://www.talkdesk.com/?utm_source=email&utm_medium=email&utm_campaign=EM-2023-4-April-Prospect-Newsletter&utm_term=EM-...
Submission: On July 19 via manual from US — Scanned from US
Form analysis 3 forms found in the DOM
<form id="mktoForm_3697" class="mktoForm mktoHasWidth mktoLayoutLeft" data-6si="true" __bizdiag="196417219" __biza="W___" novalidate="novalidate" data-zi-mapped-form="" data-initial-wrapper-tagging-complete="true">
<div class="mktoFormRow" data-wrapper-for="Lead_Source_Detail__c"><input type="hidden" name="Lead_Source_Detail__c" class="mktoField mktoFieldDescriptor mktoFormCol input -primary -margin-bottom-16" value="email" data-wrapper-for=""></div>
<div class="mktoFormRow" data-wrapper-for="utm_medium__c"><input type="hidden" name="utm_medium__c" class="mktoField mktoFieldDescriptor mktoFormCol input -primary -margin-bottom-16" value="email" data-wrapper-for=""></div>
<div class="mktoFormRow" data-wrapper-for="Lead_Category__c"><input type="hidden" name="Lead_Category__c" class="mktoField mktoFieldDescriptor mktoFormCol input -primary -margin-bottom-16" value="Demo Request" data-wrapper-for=""></div>
<div class="mktoFormRow" data-wrapper-for="utm_source__c"><input type="hidden" name="utm_source__c" class="mktoField mktoFieldDescriptor mktoFormCol input -primary -margin-bottom-16" value="email" data-wrapper-for=""></div>
<div class="mktoFormRow" data-wrapper-for="GCLID__c"><input type="hidden" name="GCLID__c" class="mktoField mktoFieldDescriptor mktoFormCol input -primary -margin-bottom-16" value="" data-wrapper-for=""></div>
<div class="mktoFormRow" data-wrapper-for="State"><input type="hidden" name="State" class="mktoField mktoFieldDescriptor mktoFormCol input -primary -margin-bottom-16" value="" data-wrapper-for=""></div>
<div class="mktoFormRow" data-wrapper-for="NumberOfEmployees"><input type="hidden" name="NumberOfEmployees" class="mktoField mktoFieldDescriptor mktoFormCol input -primary -margin-bottom-16" value="" data-wrapper-for=""></div>
<div class="mktoFormRow" data-wrapper-for="optInStatus"><input type="hidden" name="optInStatus" class="mktoField mktoFieldDescriptor mktoFormCol input -primary -margin-bottom-16" value="" data-wrapper-for=""></div>
<div class="mktoFormRow row" data-wrapper-for="FirstName LastName">
<div class="mktoFieldDescriptor mktoFormCol col-12 col-lg-6" data-wrapper-for="FirstName">
<div class="mktoOffset"></div>
<div class="mktoFieldWrap mktoRequiredField">
<div class="mktoGutter"></div><input id="FirstName" name="FirstName" placeholder="First Name" maxlength="255" aria-labelledby="LblFirstName InstructFirstName" type="text"
class="mktoField mktoTextField mktoRequired input -primary -margin-bottom-16" aria-required="true"><span id="InstructFirstName" tabindex="-1" class="mktoInstruction"></span>
</div>
</div>
<div class="mktoFieldDescriptor mktoFormCol col-12 col-lg-6" data-wrapper-for="LastName">
<div class="mktoOffset"></div>
<div class="mktoFieldWrap mktoRequiredField">
<div class="mktoGutter"></div><input id="LastName" name="LastName" placeholder="Last Name" maxlength="255" aria-labelledby="LblLastName InstructLastName" type="text"
class="mktoField mktoTextField mktoRequired input -primary -margin-bottom-16" aria-required="true"><span id="InstructLastName" tabindex="-1" class="mktoInstruction"></span>
</div>
</div>
</div>
<div class="mktoFormRow row" data-wrapper-for="Phone Email">
<div class="mktoFieldDescriptor mktoFormCol col-12 col-lg-6" data-wrapper-for="Phone">
<div class="mktoOffset"></div>
<div class="mktoFieldWrap mktoRequiredField">
<div class="mktoGutter"></div><input id="Phone" name="Phone" placeholder="Phone Number" maxlength="255" aria-labelledby="LblPhone InstructPhone" type="tel" class="mktoField mktoTelField mktoRequired input -primary -margin-bottom-16"
aria-required="true"><span id="InstructPhone" tabindex="-1" class="mktoInstruction"></span>
</div>
</div>
<div class="mktoFieldDescriptor mktoFormCol col-12 col-lg-6" data-wrapper-for="Email">
<div class="mktoOffset"></div>
<div class="mktoFieldWrap mktoRequiredField">
<div class="mktoGutter"></div><input id="Email" name="Email" placeholder="Work Email" maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email" class="mktoField mktoEmailField mktoRequired input -primary -margin-bottom-16"
aria-required="true"><span id="InstructEmail" tabindex="-1" class="mktoInstruction"></span>
</div>
</div>
</div>
<div class="mktoFormRow" data-wrapper-for="Company">
<div class="mktoFieldDescriptor mktoFormCol" data-wrapper-for="Company">
<div class="mktoOffset"></div>
<div class="mktoFieldWrap mktoRequiredField">
<div class="mktoGutter"></div><input id="Company" name="Company" placeholder="Company Name" maxlength="255" aria-labelledby="LblCompany InstructCompany" type="text" class="mktoField mktoTextField mktoRequired input -primary -margin-bottom-16"
aria-required="true"><span id="InstructCompany" tabindex="-1" class="mktoInstruction"></span>
</div>
</div>
</div>
<div class="mktoFormRow" data-wrapper-for="Country">
<div class="mktoFieldDescriptor mktoFormCol" data-wrapper-for="Country">
<div class="mktoOffset"></div>
<div class="mktoFieldWrap mktoRequiredField">
<div class="mktoGutter"></div><span id="InstructCountry" tabindex="-1" class="mktoInstruction"></span>
<div class="dropdown -primary -margin-bottom-16 -padding-0 selectbox"><select id="Country" name="Country" aria-labelledby="LblCountry InstructCountry" class="mktoField mktoRequired dropdown -primary" aria-required="true">
<option value="">Country</option>
<option value="United States">United States</option>
<option value="Canada">Canada</option>
<option value="United Kingdom">United Kingdom</option>
<option value="France">France</option>
<option value="Germany">Germany</option>
<option value="Portugal">Portugal</option>
<option value="Spain">Spain</option>
<option value="Albania">Albania</option>
<option value="Argentina">Argentina</option>
<option value="Australia">Australia</option>
<option value="Austria">Austria</option>
<option value="Bahamas">Bahamas</option>
<option value="Belgium">Belgium</option>
<option value="Bolivia">Bolivia</option>
<option value="Brazil">Brazil</option>
<option value="Bulgaria">Bulgaria</option>
<option value="Canada">Canada</option>
<option value="Chile">Chile</option>
<option value="China">China</option>
<option value="Colombia">Colombia</option>
<option value="Costa Rica">Costa Rica</option>
<option value="Croatia">Croatia</option>
<option value="Czech Republic">Czech Republic</option>
<option value="Denmark">Denmark</option>
<option value="El Salvador">El Salvador</option>
<option value="Estonia">Estonia</option>
<option value="Ethiopia">Ethiopia</option>
<option value="Finland">Finland</option>
<option value="France">France</option>
<option value="Fuji">Fuji</option>
<option value="Germany">Germany</option>
<option value="Greece">Greece</option>
<option value="Guatemala">Guatemala</option>
<option value="Honduras">Honduras</option>
<option value="Hong Kong">Hong Kong</option>
<option value="Hungary">Hungary</option>
<option value="Iceland">Iceland</option>
<option value="India">India</option>
<option value="Indonesia">Indonesia</option>
<option value="Ireland">Ireland</option>
<option value="Israel">Israel</option>
<option value="Italy">Italy</option>
<option value="Japan">Japan</option>
<option value="Kenya">Kenya</option>
<option value="Korea">Korea</option>
<option value="Latvia">Latvia</option>
<option value="Liechtenstein">Liechtenstein</option>
<option value="Lithuania">Lithuania</option>
<option value="Luxembourg">Luxembourg</option>
<option value="Macedonia">Macedonia</option>
<option value="Malaysia">Malaysia</option>
<option value="Malta">Malta</option>
<option value="Mexico">Mexico</option>
<option value="Monaco">Monaco</option>
<option value="Montenegro">Montenegro</option>
<option value="Netherlands">Netherlands</option>
<option value="New Zealand">New Zealand</option>
<option value="Nicaragua">Nicaragua</option>
<option value="Nigeria">Nigeria</option>
<option value="Norway">Norway</option>
<option value="Other Africa">Other Africa</option>
<option value="Other Americas">Other Americas</option>
<option value="Other Europe">Other Europe</option>
<option value="Other Middle East">Other Middle East</option>
<option value="Panama">Panama</option>
<option value="Peru">Peru</option>
<option value="Philippines">Philippines</option>
<option value="Poland">Poland</option>
<option value="Portugal">Portugal</option>
<option value="Puerto Rico">Puerto Rico</option>
<option value="Republic of Cyprus">Republic of Cyprus</option>
<option value="Romania">Romania</option>
<option value="Russian Federation">Russian Federation</option>
<option value="Saudi Arabia">Saudi Arabia</option>
<option value="Serbia">Serbia</option>
<option value="Singapore">Singapore</option>
<option value="Slovakia">Slovakia</option>
<option value="Slovenia">Slovenia</option>
<option value="South Africa">South Africa</option>
<option value="South Korea">South Korea</option>
<option value="Spain">Spain</option>
<option value="Sweden">Sweden</option>
<option value="Switzerland">Switzerland</option>
<option value="Taiwan">Taiwan</option>
<option value="Thailand">Thailand</option>
<option value="Turkey">Turkey</option>
<option value="Ukraine">Ukraine</option>
<option value="United Arab Emirates">United Arab Emirates</option>
<option value="United Kingdom">United Kingdom</option>
<option value="Uruguay">Uruguay</option>
<option value="Venezuela">Venezuela</option>
<option value="Vietnam">Vietnam</option>
<option value="Virgin Islands, British">Virgin Islands, British</option>
<option value="Virgin Islands, U.S.">Virgin Islands, U.S.</option>
</select></div>
</div>
</div>
</div>
<div class="mktoFormRow" data-wrapper-for="Number_of_Agents__c">
<div class="mktoFieldDescriptor mktoFormCol" data-wrapper-for="Number_of_Agents__c">
<div class="mktoOffset"></div>
<div class="mktoFieldWrap mktoRequiredField">
<div class="mktoGutter"></div><span id="InstructNumber_of_Agents__c" tabindex="-1" class="mktoInstruction"></span>
<div class="dropdown -primary -margin-bottom-16 -padding-0 selectbox"><select id="Number_of_Agents__c" name="Number_of_Agents__c" aria-labelledby="LblNumber_of_Agents__c InstructNumber_of_Agents__c"
class="mktoField mktoRequired dropdown -primary" aria-required="true">
<option value=""># of Agents</option>
<option value="1 to 5">1 to 5</option>
<option value="6 to 10">6 to 10</option>
<option value="11 to 25">11 to 25</option>
<option value="26 to 50">26 to 50</option>
<option value="51 to 100">51 to 100</option>
<option value="101 to 250">101 to 250</option>
<option value="251 to 500">251 to 500</option>
<option value="501 to 1,000">501 to 1,000</option>
<option value="1,001 to 5,000">1,001 to 5,000</option>
<option value="5,001+">5,001+</option>
<option value="No Contact Center/CX Function">No Contact Center/CX Function</option>
</select></div>
</div>
</div>
</div>
<div class="mktoFormRow mktoPlaceholder" data-wrapper-for="optInemail">
<div class="mktoPlaceholder mktoPlaceholderoptInemail"></div>
</div>
<div class="mktoFormRow" data-wrapper-for="">
<div class="mktoFormCol" data-wrapper-for="">
<div class="mktoOffset"></div>
<div class="mktoFieldWrap">
<div class="mktoHtmlText text text--12 -margin-bottom-16 -margin-top-16"><span>By registering, you agree with the processing of your personal data by Talkdesk as described in
our </span><a href="https://www.talkdesk.com/terms-of-service/privacy-policy/" target="_blank" id="">Privacy Notice</a><span>.</span></div>
</div>
</div>
</div>
<div class="mktoButtonRow"><span class="mktoButtonWrap mktoRound d-flex justify-content-end"><button type="submit" class="mktoButton button -primary -margin-top-16">REQUEST DEMO</button></span></div><input type="hidden" name="formid"
class="mktoField mktoFieldDescriptor input -primary -margin-bottom-16" value="3697"><input type="hidden" name="munchkinId" class="mktoField mktoFieldDescriptor input -primary -margin-bottom-16" value="843-DOE-718">
</form><form class="mktoForm mktoHasWidth mktoLayoutLeft" data-6si="true"
style="opacity: 0; font-family: Helvetica, Arial, sans-serif; font-size: 13px; color: rgb(51, 51, 51); visibility: hidden; position: absolute; top: -500px; left: -1000px; width: 1600px;" __bizdiag="-1898790880" __biza="W___"
novalidate="novalidate"></form><form class="mktoForm mktoHasWidth mktoLayoutLeft" data-6si="true"
style="opacity: 0; font-family: Helvetica, Arial, sans-serif; font-size: 13px; color: rgb(51, 51, 51); width: 1600px; visibility: hidden; position: absolute; top: -500px; left: -1000px;" __bizdiag="-1898790880" __biza="W___" novalidate="novalidate"
data-zi-mapped-form="" data-initial-wrapper-tagging-complete="true"></form>Text Content
See how easy it is to modernize customer service with AI. Try our self-guided demos. PRODUCTSSOLUTIONSCUSTOMERSSUPPORTRESOURCESABOUTPRICING EN * English * Español * Español (América Latina) * Deutsch * Français * Italiano * Português * Português (Brasil) Interactive DemoCustomized DemoPricing MODERN CUSTOMER SERVICE. YOUR WAY. Drive exceptional business outcomes with an AI-powered cloud contact center platform built for your industry. SEE DEMO NOW A LEADER IN THE GARTNER® MAGIC QUADRANT™ FOR CCAAS & RECOGNIZED AS A CUSTOMERS’ CHOICE. GET REPORTS MODERN CUSTOMER SERVICE IS THE EDGE YOUR BUSINESS NEEDS. Improve customer experiences, increase efficiency, and grow revenue with the cloud contact center platform built for your industry. Stay ahead of customer needs and drive tangible business growth with digital, AI, and industry-specific CCaaS products. LEARN MORE TALKDESK HELPS ENTERPRISES MODERNIZE THEIR CUSTOMER SERVICE. AI FOR EVERY DAY learn more INDUSTRY-SPECIFIC PRODUCTS learn more SELF-SERVICE EXPERIENCE learn more OMNICHANNEL ENGAGEMENT learn more WORKFORCE ENGAGEMENT learn more EMPLOYEE COLLABORATION learn more CUSTOMER EXPERIENCE ANALYTICS learn more LOW-CODE CUSTOMIZATION Learn More COMPANIES AROUND THE WORLD TRUST TALKDESK. SEE MORE CUSTOMERS A PROVEN TRACK RECORD. Talkdesk helps enterprises drive exceptional outcomes for their customers and improve the bottom line. CUSTOMER STORIES SEE WHY WE’RE TOP RATED ON TRUSTRADIUS. Rated 8.7 out of 10 based on 563 reviews and ratings on Oct 26, 2022 THE INTERFACE OF THE APPLICATION ITS GREAT FOR MONITORING AND HANDLING ALL AGENTS TO IMPROVE PRODUCTIVITY IN REAL TIME. Athziri Alatorre Jan 19, 2021 INTEGRATES WELL WITH SALESFORCE. Zachary Metzger Jan 11, 2021 TALKDESK OFFERS A VERY GREAT PRODUCT AT A VERY COMPETITIVE PRICE. WHILE THE OTHER PRODUCTS HAD SEVERAL THINGS, TALKDESK GIVES YOU THE ABILITY TO USE WHAT THE BUSINESS NEEDS AT THE TIME INSTEAD OF GIVING EVERYTHING AT ONCE AT A HIGHER PRICE. Nordia Anaje Aug 23, 2020 WE LOOKED AT A FEW DIFFERENT PRODUCTS AND NARROWED IT DOWN TO TALKDESK AND FIVE9. AFTER A CLOSER REVIEW OF WHAT BOTH HAD TO OFFER, WE MADE THE DECISION TO GO WITH TALKDESK. I'M GLAD WE DID. Rhonda Katsiamakis Aug 20, 2020 TALKDESK HAS BEEN A GREAT PHONE PLATFORM FOR OUR CUSTOMER SUPPORT TEAM. THE THIRD-PARTY INTEGRATION HAS MADE IT EASY FOR AGENTS TO LAUNCH CALLS FROM A CUSTOMER TICKET, LOG THEIR CALL NOTES AND HAVE THEM CARRY OVER BETWEEN TICKETING AND ACCOUNTING PROGRAMS. GOOD SOLUTION FOR BUSINESSES RELYING ON A CALL QUEUE SYSTEM. Nick Gordon Jul 12, 2019 OUR CONTRACT WITH FIVE9 WAS FINISHING AND WE FOUND A MODERN ALTERNATIVE WHICH IS MUCH EASIER TO USE, WHICH HAS A NICE AND EASY INTERFACE, AND WHICH AUTOMATICALLY CONNECTS WITH SALESFORCE. THESE DIFFERENCES WERE ONES OF THE MOST IMPORTANT IN THE DECISION OF CHANGING THE PRODUCT FOR OUR DAILY WORK. TALKDESK IS A GREAT PRODUCT FOR CUSTOMER SERVICE. Natalia Shlykova Jul 11, 2019 TALKDESK ALLOWS US TO SELECT DIFFERENT OUTBOUND NUMBERS WHEN CONTACTING DIFFERENT PEOPLE, WHICH IS SUPER HELPFUL AND ALLOWS FOR A CONSISTENT EXPERIENCE. Kristopher Harris May 14, 2019 I AM SURE THERE ARE MANY VOIP PROGRAMS OUT THERE (WE HAVE TRIED 3 SO FAR), BUT TALKDESK IS HERE TO STAY. THE INTEGRATION WITH SALESFORCE, AND THE POSSIBILITY AND EASE WITH WHICH MANAGERS CAN LISTEN TO CALLS FOR QUALITY REVIEWS, OFFERS EVERYONE IN MY SMALL OFFICE ENOUGH PEACE OF MIND ABOUT OUR WORK PROCESSES. Eric Alcorta OUR CLOUD CONTACT CENTER PLATFORM GETS RESULTS FOR CUSTOMERS. customer story XENIAL INCREASED FIRST CALL RESOLUTION BY 17X customer story APPLE FEDERAL CREDIT UNION REDUCED ASA BY 62% TALKDESK NAMED G2 LEADER IN CONTACT CENTER SOFTWARE. G2 Grid® Scoring REQUEST DEMO SEE OUR RATING ANALYST RECOGNITION. GARTNER Talkdesk named a Leader in the Gartner® Magic Quadrant™ for CCaaS for the 4th consecutive year. ARAGON RESEARCH Talkdesk is a Leader in The Aragon Research Globe for Intelligent Contact Centers, 2021. INDUSTRY-SPECIFIC SOLUTIONS JUST FOR YOU. FINANCIAL SERVICES & INSURANCE HEALTHCARE & LIFE SCIENCES TRANSPORTATION & HOSPITALITY RETAIL & CONSUMER GOODS UNLEASH THE POWER OF YOUR CONTACT CENTER ACROSS EVERY DEPARTMENT IN YOUR ORGANIZATION. IT & OPERATIONS TEAMS Related Resources SALES & REVENUE TEAMS Related Resources MARKETING & DIGITAL TEAMS Related Resources FINANCE & PROCUREMENT TEAMS Related Resources ENTERPRISE-CLASS PERFORMANCE YOU CAN TRUST. SECURE 0+ security certifications. SCALABLE 0+ countries for instant phone provisioning. RELIABLE 0. worldwide average MOS score. EXPERIENCE THE MODERN CLOUD CONTACT CENTER PLATFORM FOR EVERY INDUSTRY. Request demo. CountryUnited StatesCanadaUnited KingdomFranceGermanyPortugalSpainAlbaniaArgentinaAustraliaAustriaBahamasBelgiumBoliviaBrazilBulgariaCanadaChileChinaColombiaCosta RicaCroatiaCzech RepublicDenmarkEl SalvadorEstoniaEthiopiaFinlandFranceFujiGermanyGreeceGuatemalaHondurasHong KongHungaryIcelandIndiaIndonesiaIrelandIsraelItalyJapanKenyaKoreaLatviaLiechtensteinLithuaniaLuxembourgMacedoniaMalaysiaMaltaMexicoMonacoMontenegroNetherlandsNew ZealandNicaraguaNigeriaNorwayOther AfricaOther AmericasOther EuropeOther Middle EastPanamaPeruPhilippinesPolandPortugalPuerto RicoRepublic of CyprusRomaniaRussian FederationSaudi ArabiaSerbiaSingaporeSlovakiaSloveniaSouth AfricaSouth KoreaSpainSwedenSwitzerlandTaiwanThailandTurkeyUkraineUnited Arab EmiratesUnited KingdomUruguayVenezuelaVietnamVirgin Islands, BritishVirgin Islands, U.S. # of Agents1 to 56 to 1011 to 2526 to 5051 to 100101 to 250251 to 500501 to 1,0001,001 to 5,0005,001+No Contact Center/CX Function By registering, you agree with the processing of your personal data by Talkdesk as described in our Privacy Notice. REQUEST DEMO Why Talkdesk * Customer Service * Sales * Pricing * Integrations * AppConnect * Customers Company * Leadership * Partners * Developers * News & Press * Events * Careers * Global Contacts * Sustainability Statement Solutions * Communications, Media & Internet * Financial Services & Insurance * Government & Education * Healthcare & Life Sciences * Retail & Consumer Goods * Transportation & Hospitality Product * Product Demo * Omnichannel Engagement * Workforce Engagement * Customer Experience Analytics * Employee Collaboration Resources * Blog * Engineering Blog * Interactive Demos * Talkdesk CXTalent * Training & Documentation * Knowledge Base * Talkdesk Academy * Developer Documentation Terms of ServiceTerms of UsePrivacy NoticeLegalForward-Looking StatementTransparency in Supply Chains StatementInformation Security NoticesCookie Policy 201 Spear Street, Suite 1100, San Francisco, CA 94105 © 2023 Talkdesk