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Cart is empty View cart Register » Annual Conference Proceedings CD Membership How to Apply List of Company Members Points Scheme Library (Members Only) Publications Bookstore ITSM Mind Jogger Game ITSM Glossary of Terms Arabic Authored Books English Authored Books Translations Our Translation Projects Translator Hub Arabic Translation of ISO Standards COBiT Translation Master's Thesis on ITSM Arabic Translation Events Events Calendar Annual Conferences Annual Conference Proceedings CD Past Webinars Attendance Blacklisting Monthly Competition Consultation Ask an Expert ITSM Tenders (Members Only) Arbitration Services Professional Development Training Providers Exam Providers Accreditation Liaison Summer Training Bootcamp Professional Badges Academic Research Academic Working Group ITSM Undergraduate Curriculum Development Free Software Source Code from NASA Lessons Learned Translation Related Certifications Related Publications Related Partnerships MS EG HERO Sudanese SSIT IJMA3 ADR-HUB Media Partnerships In the Press Subscribe UnSubscribe Which of the following is your preferred type of events? Online Virtual Events Local Physical Events Abroad Physical Events All types equally Annual Conference Proceedings CD: In order to spread knowledge and stimulate more intellectual production from our community, we make available all of the papers and presentations that were published within our annual conferences. In addition, starting from the 2016 edition, the proceedings CD includes video recordings of all sessions presented during our annual conferences. These materials are provided in any of the following forms: * As a CD package, that can be posted to your address, or collected in person from us. * Alternatively, the CD contents can be accessed online via an annual subscription, which is renewed by beginning of October every year regardless of the subscription start date. The current distribution of the Annual Conference Proceedings CD includes materials of the twelve conferences held until now from 2009 to 2020. To get the Annual Conference Proceedings CD 2020 Edition, order online at our bookstore. New distributions with updated content will be made available as future conferences are held. The CD contents are organized in an easy to navigate HTML format for your convenience. View Demo of the CD Contents Follow us Share this page © The EAITSM Inc. All Rights Reserved. The EAITSM Inc. is an affiliate of the OneWayForward Inc. Terms and conditions | FAQs Advertise with us | Sponsorship opportunities | Join us on Patreon