www.navex.com Open in urlscan Pro
44.219.53.183  Public Scan

Submitted URL: http://info.navex.com/NTQ0LVNBVS0wMzAAAAGUWAdLW68Kl-DaLqjdda-A_yUKKEQVfTtJCINq1CfveaMOiv34qkdlSGHo2jOpYYzGQd8pjuw=
Effective URL: https://www.navex.com/en-us/northstar/state-risk-compliance-report/?utm_source=navex2&utm_medium=email&utm_campaign=br...
Submission Tags: urlscan
Submission: On July 16 via api from US — Scanned from CA

Form analysis 2 forms found in the DOM

<form id="mktoForm_21" class="marketo-form mktoForm mktoHasWidth mktoLayoutLeft" novalidate="novalidate" style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; color: rgb(51, 51, 51); width: 1601px;">
  <style type="text/css">
    .mktoForm .mktoButtonWrap.mktoRound .mktoButton {
      color: #fff;
      border: 1px solid #a3bee2;
      -webkit-border-radius: 5px;
      -moz-border-radius: 5px;
      border-radius: 5px;
      background-color: #779dd5;
      background-image: -webkit-gradient(linear, left top, left bottom, from(#779dd5), to(#5186cb));
      background-image: -webkit-linear-gradient(top, #779dd5, #5186cb);
      background-image: -moz-linear-gradient(top, #779dd5, #5186cb);
      background-image: linear-gradient(to bottom, #779dd5, #5186cb);
      padding: 0.4em 1em;
      font-size: 1em;
    }

    .mktoForm .mktoButtonWrap.mktoRound .mktoButton:hover {
      border: 1px solid #45638c;
    }

    .mktoForm .mktoButtonWrap.mktoRound .mktoButton:focus {
      outline: none;
      border: 1px solid #45638c;
    }

    .mktoForm .mktoButtonWrap.mktoRound .mktoButton:active {
      background-color: #5186cb;
      background-image: -webkit-gradient(linear, left top, left bottom, from(#5186cb), to(#779dd5));
      background-image: -webkit-linear-gradient(top, #5186cb, #779dd5);
      background-image: -moz-linear-gradient(top, #5186cb, #779dd5);
      background-image: linear-gradient(to bottom, #5186cb, #779dd5);
    }
  </style>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField">
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Email" name="Email" maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email" class="mktoField mktoEmailField mktoHasWidth mktoRequired"
          aria-required="true" style="width: 250px;" placeholder="Business email: *"><span id="InstructEmail" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField">
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="FirstName" name="FirstName" maxlength="255" aria-labelledby="LblFirstName InstructFirstName" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired"
          aria-required="true" style="width: 250px;" placeholder="First name: *"><span id="InstructFirstName" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField">
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="LastName" name="LastName" maxlength="255" aria-labelledby="LblLastName InstructLastName" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired"
          aria-required="true" style="width: 250px;" placeholder="Last name: *"><span id="InstructLastName" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField">
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Webform_Phone__c" name="Webform_Phone__c" maxlength="40" aria-labelledby="LblWebform_Phone__c InstructWebform_Phone__c" type="tel"
          class="mktoField mktoTelField mktoHasWidth mktoRequired" aria-required="true" style="width: 250px;" placeholder="Phone number: *"><span id="InstructWebform_Phone__c" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField">
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Company" name="Company" maxlength="255" aria-labelledby="LblCompany InstructCompany" type="text" class="mktoField mktoTextField mktoHasWidth mktoRequired"
          aria-required="true" style="width: 250px;" placeholder="Company: *"><span id="InstructCompany" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap">
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Title" name="Title" maxlength="255" aria-labelledby="LblTitle InstructTitle" type="text" class="mktoField mktoTextField mktoHasWidth" style="width: 250px;"
          placeholder="Job title: *"><span id="InstructTitle" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
      </div>
      <div class="mktoClear"></div>
    </div>
    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow country-select">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField">
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><select id="Country" name="Country" aria-labelledby="LblCountry InstructCountry" class="mktoField mktoHasWidth mktoRequired" aria-required="true" style="width: 250px;">
          <option disabled="">Country: *</option>
          <option value="United States">United States</option>
          <option value="Canada">Canada</option>
          <option value="United Kingdom">United Kingdom</option>
          <option value="Afghanistan">Afghanistan</option>
          <option value="Aland Islands">Aland Islands</option>
          <option value="Albania">Albania</option>
          <option value="Algeria">Algeria</option>
          <option value="American Samoa">American Samoa</option>
          <option value="Andorra">Andorra</option>
          <option value="Angola">Angola</option>
          <option value="Anguilla">Anguilla</option>
          <option value="Antarctica">Antarctica</option>
          <option value="Antigua and Barbuda">Antigua and Barbuda</option>
          <option value="Argentina">Argentina</option>
          <option value="Armenia">Armenia</option>
          <option value="Aruba">Aruba</option>
          <option value="Australia">Australia</option>
          <option value="Austria">Austria</option>
          <option value="Azerbaijan">Azerbaijan</option>
          <option value="Bahamas">Bahamas</option>
          <option value="Bahrain">Bahrain</option>
          <option value="Bangladesh">Bangladesh</option>
          <option value="Barbados">Barbados</option>
          <option value="Belarus">Belarus</option>
          <option value="Belgium">Belgium</option>
          <option value="Belize">Belize</option>
          <option value="Benin">Benin</option>
          <option value="Bermuda">Bermuda</option>
          <option value="Bhutan">Bhutan</option>
          <option value="Bolivia">Bolivia</option>
          <option value="Bonaire, Saint Eustatius and Saba">Bonaire, Saint Eustatius and Saba</option>
          <option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option>
          <option value="Botswana">Botswana</option>
          <option value="Bouvet Island">Bouvet Island</option>
          <option value="Brazil">Brazil</option>
          <option value="British Indian Ocean Territory">British Indian Ocean Territory</option>
          <option value="Brunei Darussalam">Brunei Darussalam</option>
          <option value="Bulgaria">Bulgaria</option>
          <option value="Burkina Faso">Burkina Faso</option>
          <option value="Burundi">Burundi</option>
          <option value="Cambodia">Cambodia</option>
          <option value="Cameroon">Cameroon</option>
          <option value="Canary Islands">Canary Islands</option>
          <option value="Cape Verde">Cape Verde</option>
          <option value="Cayman Islands">Cayman Islands</option>
          <option value="Central African Republic">Central African Republic</option>
          <option value="Ceuta and Melilla">Ceuta and Melilla</option>
          <option value="Chad">Chad</option>
          <option value="Chile">Chile</option>
          <option value="China">China</option>
          <option value="Christmas Island">Christmas Island</option>
          <option value="Cocos (keeling) Islands">Cocos (keeling) Islands</option>
          <option value="Colombia">Colombia</option>
          <option value="Comoros">Comoros</option>
          <option value="Congo, Democratic Republic of">Congo, Democratic Republic of</option>
          <option value="Congo, Republic of">Congo, Republic of</option>
          <option value="Cook Islands">Cook Islands</option>
          <option value="Costa Rica">Costa Rica</option>
          <option value="Cote d'Ivoire">Cote d'Ivoire</option>
          <option value="Croatia/Hrvatska">Croatia/Hrvatska</option>
          <option value="Cuba">Cuba</option>
          <option value="Curaçao">Curaçao</option>
          <option value="Cyprus">Cyprus</option>
          <option value="Czech Republic">Czech Republic</option>
          <option value="Denmark">Denmark</option>
          <option value="Djibouti">Djibouti</option>
          <option value="Dominica">Dominica</option>
          <option value="Dominican Republic">Dominican Republic</option>
          <option value="East Timor">East Timor</option>
          <option value="Ecuador">Ecuador</option>
          <option value="Egypt">Egypt</option>
          <option value="El Salvador">El Salvador</option>
          <option value="Equatorial Guinea">Equatorial Guinea</option>
          <option value="Eritrea">Eritrea</option>
          <option value="Estonia">Estonia</option>
          <option value="Ethiopia">Ethiopia</option>
          <option value="Falkland Islands">Falkland Islands</option>
          <option value="Faroe Islands">Faroe Islands</option>
          <option value="Fiji">Fiji</option>
          <option value="Finland">Finland</option>
          <option value="France">France</option>
          <option value="French Guiana">French Guiana</option>
          <option value="French Polynesia">French Polynesia</option>
          <option value="French Southern Territories">French Southern Territories</option>
          <option value="Gabon">Gabon</option>
          <option value="Gambia">Gambia</option>
          <option value="Georgia">Georgia</option>
          <option value="Germany">Germany</option>
          <option value="Ghana">Ghana</option>
          <option value="Gibraltar">Gibraltar</option>
          <option value="Greece">Greece</option>
          <option value="Greenland">Greenland</option>
          <option value="Grenada">Grenada</option>
          <option value="Guadeloupe">Guadeloupe</option>
          <option value="Guam">Guam</option>
          <option value="Guatemala">Guatemala</option>
          <option value="Guernsey">Guernsey</option>
          <option value="Guinea">Guinea</option>
          <option value="Guinea-bissau">Guinea-bissau</option>
          <option value="Guyana">Guyana</option>
          <option value="Haiti">Haiti</option>
          <option value="Heard and McDonald Islands">Heard and McDonald Islands</option>
          <option value="Holy See (City Vatican State)">Holy See (City Vatican State)</option>
          <option value="Honduras">Honduras</option>
          <option value="Hong Kong">Hong Kong</option>
          <option value="Hungary">Hungary</option>
          <option value="Iceland">Iceland</option>
          <option value="India">India</option>
          <option value="Indonesia">Indonesia</option>
          <option value="Iran (Islamic Republic of)">Iran (Islamic Republic of)</option>
          <option value="Iraq">Iraq</option>
          <option value="Ireland">Ireland</option>
          <option value="Isle of Man">Isle of Man</option>
          <option value="Israel">Israel</option>
          <option value="Italy">Italy</option>
          <option value="Jamaica">Jamaica</option>
          <option value="Japan">Japan</option>
          <option value="Jersey">Jersey</option>
          <option value="Jordan">Jordan</option>
          <option value="Kazakhstan">Kazakhstan</option>
          <option value="Kenya">Kenya</option>
          <option value="Kiribati">Kiribati</option>
          <option value="Korea, Democratic People's Republic">Korea, Democratic People's Republic</option>
          <option value="Korea, Republic of">Korea, Republic of</option>
          <option value="Kosovo">Kosovo</option>
          <option value="Kuwait">Kuwait</option>
          <option value="Kyrgyzstan">Kyrgyzstan</option>
          <option value="Lao People's Democratic Republic">Lao People's Democratic Republic</option>
          <option value="Latvia">Latvia</option>
          <option value="Lebanon">Lebanon</option>
          <option value="Lesotho">Lesotho</option>
          <option value="Liberia">Liberia</option>
          <option value="Libya">Libya</option>
          <option value="Liechtenstein">Liechtenstein</option>
          <option value="Lithuania">Lithuania</option>
          <option value="Luxembourg">Luxembourg</option>
          <option value="Macau">Macau</option>
          <option value="Macedonia">Macedonia</option>
          <option value="Madagascar">Madagascar</option>
          <option value="Malawi">Malawi</option>
          <option value="Malaysia">Malaysia</option>
          <option value="Maldives">Maldives</option>
          <option value="Mali">Mali</option>
          <option value="Malta">Malta</option>
          <option value="Marshall Islands">Marshall Islands</option>
          <option value="Martinique">Martinique</option>
          <option value="Mauritania">Mauritania</option>
          <option value="Mauritius">Mauritius</option>
          <option value="Mayotte">Mayotte</option>
          <option value="Mexico">Mexico</option>
          <option value="Micronesia, Federal State of">Micronesia, Federal State of</option>
          <option value="Moldova, Republic of">Moldova, Republic of</option>
          <option value="Monaco">Monaco</option>
          <option value="Mongolia">Mongolia</option>
          <option value="Montenegro">Montenegro</option>
          <option value="Montserrat">Montserrat</option>
          <option value="Morocco">Morocco</option>
          <option value="Mozambique">Mozambique</option>
          <option value="Myanmar (Burma)">Myanmar (Burma)</option>
          <option value="Namibia">Namibia</option>
          <option value="Nauru">Nauru</option>
          <option value="Nepal">Nepal</option>
          <option value="Netherlands">Netherlands</option>
          <option value="New Caledonia">New Caledonia</option>
          <option value="New Zealand">New Zealand</option>
          <option value="Nicaragua">Nicaragua</option>
          <option value="Niger">Niger</option>
          <option value="Nigeria">Nigeria</option>
          <option value="Niue">Niue</option>
          <option value="Norfolk Island">Norfolk Island</option>
          <option value="Northern Mariana Islands">Northern Mariana Islands</option>
          <option value="Norway">Norway</option>
          <option value="Oman">Oman</option>
          <option value="Pakistan">Pakistan</option>
          <option value="Palau">Palau</option>
          <option value="Panama">Panama</option>
          <option value="Papua New Guinea">Papua New Guinea</option>
          <option value="Paraguay">Paraguay</option>
          <option value="Peru">Peru</option>
          <option value="Philippines">Philippines</option>
          <option value="Pitcairn Island">Pitcairn Island</option>
          <option value="Poland">Poland</option>
          <option value="Portugal">Portugal</option>
          <option value="Puerto Rico">Puerto Rico</option>
          <option value="Qatar">Qatar</option>
          <option value="Reunion Island">Reunion Island</option>
          <option value="Romania">Romania</option>
          <option value="Russian Federation">Russian Federation</option>
          <option value="Rwanda">Rwanda</option>
          <option value="Saint Barthélemy">Saint Barthélemy</option>
          <option value="Saint Helena">Saint Helena</option>
          <option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
          <option value="Saint Lucia">Saint Lucia</option>
          <option value="Saint Martin">Saint Martin</option>
          <option value="Saint Vincent and The Grenadines">Saint Vincent and The Grenadines</option>
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          <option value="San Marino">San Marino</option>
          <option value="Sao Tome and Principe">Sao Tome and Principe</option>
          <option value="Saudi Arabia">Saudi Arabia</option>
          <option value="Senegal">Senegal</option>
          <option value="Serbia">Serbia</option>
          <option value="Seychelles">Seychelles</option>
          <option value="Sierra Leone">Sierra Leone</option>
          <option value="Singapore">Singapore</option>
          <option value="Sint Maarten">Sint Maarten</option>
          <option value="Slovak Republic">Slovak Republic</option>
          <option value="Slovenia">Slovenia</option>
          <option value="Solomon Islands">Solomon Islands</option>
          <option value="Somalia">Somalia</option>
          <option value="South Africa">South Africa</option>
          <option value="South Georgia">South Georgia</option>
          <option value="South Sudan">South Sudan</option>
          <option value="Spain">Spain</option>
          <option value="Sri Lanka">Sri Lanka</option>
          <option value="St. Pierre and Miquelon">St. Pierre and Miquelon</option>
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          <option value="Suriname">Suriname</option>
          <option value="Svalbard and Jan Mayen Islands">Svalbard and Jan Mayen Islands</option>
          <option value="Swaziland">Swaziland</option>
          <option value="Sweden">Sweden</option>
          <option value="Switzerland">Switzerland</option>
          <option value="Syrian Arab Republic">Syrian Arab Republic</option>
          <option value="Taiwan">Taiwan</option>
          <option value="Tajikistan">Tajikistan</option>
          <option value="Tanzania">Tanzania</option>
          <option value="Thailand">Thailand</option>
          <option value="Togo">Togo</option>
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          <option value="Turks and Caicos Islands">Turks and Caicos Islands</option>
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          <option value="United Arab Emirates">United Arab Emirates</option>
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          <option value="US Minor Outlying Islands">US Minor Outlying Islands</option>
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          <option value="Venezuela">Venezuela</option>
          <option value="Vietnam">Vietnam</option>
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          <option value="Virgin Islands (USA)">Virgin Islands (USA)</option>
          <option value="Wallis and Futuna">Wallis and Futuna</option>
          <option value="Western Sahara">Western Sahara</option>
          <option value="Yemen">Yemen</option>
          <option value="Zambia">Zambia</option>
          <option value="Zimbabwe">Zimbabwe</option>
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        <div class="mktoClear"></div>
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      <div class="mktoClear"></div>
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  <div class="mktoFormRow mkto-checkbox full">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
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    <div class="mktoClear"></div>
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    <div class="mktoClear"></div>
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    <div class="mktoClear"></div>
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    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow hidden"><input type="hidden" name="iNTSource" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
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    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow hidden">
    <div class="mktoClear"></div>
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  <div class="mktoFormRow hidden"><input type="hidden" name="webPageID" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
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    <div class="mktoClear"></div>
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    <div class="mktoClear"></div>
  </div>
  <div class="mktoFormRow hidden"><input type="hidden" name="State" class="mktoField mktoFieldDescriptor mktoFormCol" value="" style="margin-bottom: 10px;">
    <div class="mktoClear"></div>
  </div>
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 * Introduction
 * Survey Participants
 * Executive Summary
 * Findings
 * Conclusion
 * Meet the authors


STATE OF RISK & COMPLIANCE REPORT

2024
Read the report

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 * Introduction
 * Survey Participants
 * Executive Summary
 * Findings
 * Conclusion
 * Meet the authors




INTRODUCTION

NAVEX has been collecting and delivering leading-edge market benchmark reports
to the risk and compliance (R&C) industry since 2010. In 2019, we published our
first-ever “Definitive Compliance Benchmark Report,” a comprehensive review of
R&C programs that offered key findings, analysis and insight to help
organizations measure, evaluate and advance their programs. This 2024 State of
Risk & Compliance Report represents our latest efforts to provide this research
freely to practitioners in a range of R&C disciplines. 

NAVEX partnered again with independent research firm The Harris Poll to survey
over 1,000 R&C professionals from a wide range of industries about the design,
priorities and performance of their programs. Read on to learn what our analysis
reveals about your own organization and R&C program.


SURVEY PARTICIPANTS

2024 research was conducted online by The Harris Poll on behalf of NAVEX among
1,066 nonacademic professionals knowledgeable about risk and compliance. The
survey was conducted between February 12 – March 18, 2024.

See more in full report
 * Job function
 * Country of residence
 * Job level
 * Number of employees


EXECUTIVE SUMMARY

NAVEX’s annual State of Risk & Compliance Report provides a bevy of findings
with which readers can benchmark their programs and compare their operations
against global trends. As always, we ensure responses shed light on some of the
foundational elements of effective programs.  We also invited respondents to
help us explore some of the important forces shaping our professions and
organizations. 

Below are some of the notable storylines our teams identified from this year’s
survey data.


FINDINGS

 * 01
   
   
   STRONGER MATURITY HOLDS FOR A SECOND YEAR, YET SOME RISK AND COMPLIANCE
   PROGRAM ELEMENTS STILL LACKING
   
   Using the five-level Framework for E&C Program Excellence from the nonprofit
   Ethics & Compliance Initiative, responses for this year’s survey suggested
   stability in the drift toward greater indicated levels of maturity first seen
   in 2023. While year-over-year comparisons are inherently imprecise due to
   annual changes in our question set and respondent base, this appears to
   signal continued confidence in many risk and compliance programs. Fifty
   percent of respondents said their program was in one of the top-two maturity
   tiers of either Managing or Optimizing. Only 22% said their program was in
   one of the two lower tiers of Underdeveloped or Defining. 
   
   While most respondents appeared to express confidence in their program
   maturity, it’s worth noting that several areas of our survey revealed a
   surprising lack of some critical R&C program elements. Only 61% of
   respondents said their organization has a hotline or whistleblower internal
   reporting channel, for example. Fewer – 55% - said their organization has a
   non-retaliation policy. Sixty-four percent said training on ethics and code
   of conduct was planned in the next two-to-three years. 
   
   It is encouraging to see many respondents to this year’s survey expressing
   positive confidence in their R&C program maturity for a second year. Yet the
   indicated lack of some important program elements such as those outlined
   above suggests some organizations may not as mature as they think they are.
   Throughout this report, we indicate several areas where readers should pause
   to ensure they are including the presence of important program elements in
   their self-assessment going forward.

 * 02
   
   
   NEARLY ONE-QUARTER OF COMPLIANCE PROGRAMS SPLIT ACROSS DEPARTMENTS
   
   Nearly one-quarter of respondents who are knowledgeable about ethics &
   compliance (23%) said their compliance program was split across multiple
   departments. This was the most common response, yet our analysts would have
   expected this share to be even higher. It is quite common for compliance
   obligations to be shared across HR, IT, Risk, Finance and potentially other
   functions. This highlights the importance of close relationships between
   these functional areas. 
   
   Twenty-one percent said their organization’s compliance program rested within
   Legal, and 20% said it was an independent function reporting to the CEO
   and/or board of directors.  
   
   Three percent said their program is within Finance – a potential red flag as
   these functions may be better able to facilitate effective governance when
   operating independently.

 * 03
   
   
   MOST SAY EMPLOYEES WOULD REPORT MISCONDUCT INTERNALLY
   
   The majority of respondents – 77% - said their employees would most likely
   make a report of misconduct internally. Fourteen percent said employees would
   most likely turn to an external entity such as a regulatory or the media to
   make a report. Only 9% said employees were unlikely to make a report at all.

 * 04
   
   
   LACK OF WHISTLEBLOWING HOTLINE OR INTERNAL REPORTING CHANNEL, NON-RETALIATION
   POLICY COMES AS SURPRISE 
   
   As in years past, a concerningly low share (61%) of respondents who are
   knowledgeable about ethics and compliance said their organization has a
   hotline or whistleblower internal reporting channel. Only 55% said their
   organization has a non-retaliation policy.
   
   With the caution that direct year-over-year comparisons are imprecise due to
   changes to survey structure and differing respondent bases, these numbers do
   represent an improvement over 2023. At that time, only 51% of respondents
   said they had a hotline or whistleblower internal reporting channel, and 51%
   said they had a nonretaliation policy.
   
   Internal reporting is a central pillar for any effective compliance program.
   Those reports can bring misconduct to light that would otherwise be free to
   damage the organization and its culture. The ability to speak up without fear
   of reprisal also helps broadcast to employees and others that the
   organization takes ethics seriously. While it is possible more organizations
   are implementing internal reporting programs compared to last year, the
   numbers indicated in this survey are still concerningly low.

 * 05
   
   
   LEADERSHIP ENCOURAGEMENT OF ETHICS IS STRONGEST AT THE TOP – YET SOME
   TROUBLING BEHAVIORS PERSIST
   
   Generally, the share of respondents that are knowledgeable about ethics &
   compliance who indicated positive behaviors was greatest regarding senior
   executives. Over two-thirds of respondents (68%) said senior executives have
   encouraged compliance and ethics within their organization. Sixty-one percent
   said the same about middle management, and 56% said so about first-line
   managers and supervisors. Half (50%) of respondents said senior executives
   have persisted in a commitment to ethics in the face of competing objectives,
   a share that declines to 44% for the front line. 
   
   The picture is not entirely straightforward – senior executives were said to
   tolerate greater compliance risks in pursuit of new business objectives
   and/or greater revenues (30%) slightly more commonly than other levels of
   leadership (29% of middle management and 27% of first-line managers and
   supervisors). There were also slightly more commonly said to have impeded
   compliance personnel from effectively implementing their duties (15% of
   senior executives, 14% of middle management, and 11% of first-line managers
   and supervisors).

 * 06
   
   
   TWO-THIRDS OF BOARDS RECEIVE PERIODIC UPDATES ON COMPLIANCE MATTERS
   
   Two-thirds of respondents who are knowledgeable about ethics & compliance
   (66%) said their board receives periodic reports on compliance matters. Of
   concern is that one-third did not say the same – 100% of boards should
   receive periodic reports on compliance matters. 
   
   Fifty-eight percent said the board has oversight of the compliance program.
   Fewer than half of respondents (30%-42%) affirmed any of the other board
   compliance activities on the list, and near the bottom, only 30% said the
   board was highly engaged in the compliance program. 
   
   While changes to this year’s survey and respondent base complicate a simple
   year-over-year comparison, the share of respondents who said their board
   receives periodic reports on compliance matters was slightly greater in 2024
   than in 2023 – 66% versus 62%. A somewhat greater share of respondents said
   the board has oversight of the compliance program – 58% versus 52%. Not all
   comparisons were positive – for example, the share of respondents who said
   members of their board have compliance experience and/or expertise was a bit
   lower, 41% versus 48%. These comparisons may reflect any number of drivers,
   but may provide readers fodder for internal conversations as to how the
   relationship between Compliance and their boards of directors is trending.

 * 07
   
   
   MOST SAY COMPLIANCE HAS INFLUENCE ON BUSINESS DECISIONS
   
   More than four out of five respondents who are knowledgeable about ethics and
   compliance (81%) said their organization’s compliance program is either
   “strong” or “moderate” in its influence on business decisions. Only 17% said
   the program has limited influence.

 * 08
   
   
   MOST HAVE STRATEGY FOR THIRD-PARTY DUE DILIGENCE, THOUGH SOME USE THE SAME
   APPROACH IN EVERY CASE
   
   A large majority of respondents who are knowledgeable about Ethics &
   Compliance – 91% - said their organization has some kind of strategy for
   third-party due diligence. Most common (36%) was to use a risk-based approach
   to apply different levels of due diligence based on risk throughout the
   engagement. 
   
   Concerningly, a quarter of respondents (25%) said their organization conducts
   the same due diligence across all third parties regardless of risk level.
   This is certainly less effective than a risk-based approach – for example, it
   may place undue burden on third parties with a low risk level.


CONCLUSION

See more in full report

Readers of this report are likely to walk away feeling hopeful for the reach and
influence of risk and compliance.  

 * Many respondents indicated their program has a strong level of maturity. 
 * Leaders are generally embracing ethical behaviors and a commitment to
   compliance.  
 * Employees are said to be likely to report misconduct, most often internally 
 * Most say compliance has an influence on business decisions 

Yet there are always areas to improve. One resounding signal is the apparent
lack of respondents who indicated their organization has an internal reporting
program or non-retaliation policy. These are some of the foundational elements
of a strong R&C program, providing signals about risk while demonstrating to
employees and others that the organization takes ethics seriously. Some also
have room to mature in applying differing levels of third-party risk management
depending on the corresponding level of risk.

We hope readers leverage these findings and others in our full report to better
understand how their programs compare to peers, as well as to meaningfully
engage with other business units that play a role in success for risk and
compliance. In the end, the benefit is likely to be reduced risks, better
business results, more efficient processes and, ultimately, a stronger, more
ethical organizational culture.


MEET THE AUTHORS


 * CARRIE PENMAN
   
   Chief Risk and Compliance Officer
   
   NAVEX


 * AARON AAB
   
   Associate Vice President, Customer Support
   
   NAVEX


 * ERIC GNECKOW
   
   Content Marketing Manager
   
   NAVEX


 * ANDY HARMSEN
   
   Associate Data Manager
   
   NAVEX


 * ISABELLA OAKES
   
   Data Scientist Specialist
   
   NAVEX


 * ANDERS OLSON
   
   Senior Data Scientist
   
   NAVEX


 * DAN BUCKWELL
   
   Business Intelligence Architect
   
   NAVEX


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