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https://www.flysaa.com/transfer-unused-credit-voucher-value-into-a-voyager-wallet
Submission: On March 31 via api from ZA — Scanned from DE
Submission: On March 31 via api from ZA — Scanned from DE
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</form>Text Content
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VOYAGER WALLET
South African Airways (SAA) advises all its customers who are holding open
tickets and travel EMD voucher (Electronic Miscellaneous Document), that your
travel credit voucher expires on Friday, 31st March 2023.
Following business rescue, SAA made available the option for customers holding
un-flown airline tickets to exchange for a credit voucher. These unused tickets
and credit vouchers are expiring on the above-mentioned date, not unless
customers elect one of the following three options:
1. Customers can convert their credit voucher to SAA Voyager Wallet (V-
Wallet). This option transfers the value of the credit voucher to SAA
Voyager miles, which can be used on SAA flights, Star Alliance partner
airlines, other airline partners or non-airline Voyager partners. The miles
will be valid for a period of 3 years, from the date of conversion( 1 April
2023), and SAA will give customers 15% additional miles based on the fare at
the time of transferring the credit voucher to Voyager miles. Voyager
Credit Wallet - South African Airways (flysaa.com
2. Credit vouchers can be utilised to book your next airline ticket and fly on
a future date. For this option, please email: EMDRedemption@flysaa.com.
This ticket will be valid for 1 year/(12 months) from the date of issue
(Please Note: Fare Rules will Apply, after which the normal validity of the
ticket will apply.)
3. If customers are holding a ticket which has not been converted to a credit
voucher, customers can convert their un-flown tickets to V-Wallet and
receive 15% additional miles. Voyager Credit Wallet - South African Airways
(flysaa.com)
If you are not a SAA Voyager Member as yet, please register. Click on the image
below to access the registration page.
SAA customers in Africa, Asia, Europe, North America, Oceania, South Africa,
South America, and the United Kingdom are encouraged to select one of the above
options to avoid your voucher from expiring.
Passengers must communicate the selection of any of the three above- mentioned
options, by Monday 17 April 2023. No further extensions will be granted.
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