help.accor.com Open in urlscan Pro
2a02:26f0:3500:18::1724:a295 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://click.mail.all.com/?qs=5265df3ea6a7aced0b78b14044568c0a51f0b908475d94d52f74b9b23b5d566e170c57f7987373e6f0786d35e346...
Effective URL:
https://help.accor.com/s/?language=en_US&utm_source=activation-campaign&utm_term=footer-contact&utm_content=16192&utm_i...
Submission: On October 02 via api (October 2nd 2023, 12:15:37 pm UTC) from AE — Scanned from GB

Summary HTTP 59 Redirects Links 23 Behaviour Indicators

Summary

This website contacted 10 IPs in 4 countries across 9 domains to perform 59 HTTP transactions. The main IP is 2a02:26f0:3500:18::1724:a295, located in Frankfurt am Main, Germany and belongs to AKAMAI-ASN1, NL. The main domain is help.accor.com.
TLS certificate: Issued by R3 on August 14th 2023. Valid for: 3 months.

This is the only time help.accor.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	161.71.99.81 161.71.99.81	14340 (SALESFORCE) (SALESFORCE)
42	2a02:26f0:350... 2a02:26f0:3500:18::1724:a295	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
6	2606:4700::68... 2606:4700::6812:83ec	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	152.199.22.100 152.199.22.100	15133 (EDGECAST) (EDGECAST)
1	2a00:1450:400... 2a00:1450:4001:80f::2008	15169 (GOOGLE) (GOOGLE)
1	2606:4700:440... 2606:4700:4400::6812:2089	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	54.246.176.32 54.246.176.32	16509 (AMAZON-02) (AMAZON-02)
3	85.222.154.143 85.222.154.143	14340 (SALESFORCE) (SALESFORCE)
2 2	45.60.155.180 45.60.155.180	19551 (INCAPSULA) (INCAPSULA)
1	160.8.245.120 160.8.245.120	14340 (SALESFORCE) (SALESFORCE)
1	52.222.206.40 52.222.206.40	16509 (AMAZON-02) (AMAZON-02)
59	10

1 161.71.99.81 (London, United Kingdom) 1 redirects

ASN14340 (SALESFORCE, US)
PTR: click.mail.all.com

click.mail.all.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

42 2a02:26f0:3500:18::1724:a295 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)

help.accor.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2606:4700::6812:83ec (United States)

ASN13335 (CLOUDFLARENET, US)

cdn.cookielaw.org	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 152.199.22.100 (United States)

ASN15133 (EDGECAST, US)

all.accor.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:80f::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700:4400::6812:2089 (United States)

ASN13335 (CLOUDFLARENET, US)

geolocation.onetrust.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 54.246.176.32 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-54-246-176-32.eu-west-1.compute.amazonaws.com

w.usabilla.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 85.222.154.143 (Frankfurt am Main, Germany)

ASN14340 (SALESFORCE, US)
PTR: dcl6-ncg0-fra3.eu17-fra.force.com

service.force.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 45.60.155.180 (United States) 2 redirects

ASN19551 (INCAPSULA, US)

login.accor.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 160.8.245.120 (London, United Kingdom)

ASN14340 (SALESFORCE, US)
PTR: dcl14-ncg0-cdg3.la2-c1-cdg.salesforceliveagent.com

d.la2-c1-cdg.salesforceliveagent.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.222.206.40 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-222-206-40.fra56.r.cloudfront.net

d6tizftlrpuof.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
46	accor.com 2 redirects help.accor.com all.accor.com — Cisco Umbrella Rank: 107915 login.accor.com — Cisco Umbrella Rank: 235166	2 MB
6	cookielaw.org cdn.cookielaw.org — Cisco Umbrella Rank: 635	172 KB
3	force.com service.force.com — Cisco Umbrella Rank: 5886	7 KB
1	cloudfront.net d6tizftlrpuof.cloudfront.net	3 KB
1	salesforceliveagent.com d.la2-c1-cdg.salesforceliveagent.com — Cisco Umbrella Rank: 315467 d.la2-c1-fra.salesforceliveagent.com Failed	558 B
1	usabilla.com w.usabilla.com — Cisco Umbrella Rank: 5367	15 KB
1	onetrust.com geolocation.onetrust.com — Cisco Umbrella Rank: 958	305 B
1	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 111	109 KB
1	all.com 1 redirects click.mail.all.com — Cisco Umbrella Rank: 528354	578 B
59	9

	Domain	Requested by
42	help.accor.com	help.accor.com
6	cdn.cookielaw.org	help.accor.com cdn.cookielaw.org
3	service.force.com	help.accor.com
2	login.accor.com	2 redirects
2	all.accor.com	help.accor.com
1	d6tizftlrpuof.cloudfront.net	help.accor.com
1	d.la2-c1-cdg.salesforceliveagent.com	help.accor.com
1	w.usabilla.com	help.accor.com
1	geolocation.onetrust.com	cdn.cookielaw.org
1	www.googletagmanager.com	all.accor.com
1	click.mail.all.com	1 redirects
0	d.la2-c1-fra.salesforceliveagent.com Failed	help.accor.com
59	12

This site contains links to these domains. Also see Links.

Domain
www.facebook.com
www.instagram.com
twitter.com
pinterest.com
www.youtube.com
weibo.com
all.accor.com
secure.accor.com
group.accor.com

Subject Issuer	Validity	Valid
prod.32.slot.cdn.salesforce-communities.com R3	`2023-08-14` - `2023-11-12`	3 months	crt.sh
cookielaw.org Cloudflare Inc ECC CA-3	`2023-04-01` - `2024-03-31`	a year	crt.sh
*.accor.com GlobalSign RSA OV SSL CA 2018	`2022-09-20` - `2023-10-22`	a year	crt.sh
*.google-analytics.com GTS CA 1C3	`2023-09-04` - `2023-11-27`	3 months	crt.sh
onetrust.com Cloudflare Inc ECC CA-3	`2022-12-13` - `2023-12-13`	a year	crt.sh
w.usabilla.com Amazon RSA 2048 M01	`2023-02-09` - `2024-02-09`	a year	crt.sh
*.eu17.force.com DigiCert TLS RSA SHA256 2020 CA1	`2023-03-15` - `2024-03-13`	a year	crt.sh
la2-c1-cdg.salesforceliveagent.com DigiCert TLS RSA SHA256 2020 CA1	`2023-01-10` - `2024-01-10`	a year	crt.sh
*.cloudfront.net Amazon RSA 2048 M01	`2022-12-08` - `2023-12-07`	a year	crt.sh

This page contains 4 frames:

Primary Page: https://help.accor.com/s/?language=en_US&utm_source=activation-campaign&utm_term=footer-contact&utm_content=16192&utm_id=7be91563-2fa8-4f27-8dc5-5007e3e32011&sfmc_id=32089270&sfmc_activityid=a17396d6-eb05-40e5-80ac-2e54efbc71fa&utm_medium=email&utm_campaign=ml-em-231002-EU-SOF-Ins-Sof-RE-A&sourceid=ml-em-231002-EU-SOF-Ins-Sof-RE-A&uauid=a2bc72e7d875e2be535f1bb87eee10ea5ae7e0a142a6420769c2694e7e6e17e2
Frame ID: 06DA3C82CA2397A71F59000DFB3E8709
Requests: 45 HTTP requests in this frame

Frame: https://w.usabilla.com/2a22008a1a0b.js?lv=1
Frame ID: 0E67DB7BAF173EFAA2EBE3ACEDFEE93A
Requests: 1 HTTP requests in this frame

Frame: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
Frame ID: 4167DCC84337BB9237A4EDBC4EE78D6F
Requests: 12 HTTP requests in this frame

Frame: https://d6tizftlrpuof.cloudfront.net/themes/production/accorhotel-button-33db7e58f18a5aefd9fe80a87ec3b6ca.png
Frame ID: 0CDC16F7279E26DAEBD9B97F4E661B72
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

ALL Support area

Page URL History Show full URLs

https://click.mail.all.com/?qs=5265df3ea6a7aced0b78b14044568c0a51f0b908475d94d52f74b9b23b5d566e170c57f7... HTTP 302
https://help.accor.com/s/?language=en_US&utm_source=activation-campaign&utm_term=footer-contact&utm... Page URL

Detected technologies

Salesforce Service Cloud (Live chat) Expand

Overall confidence: 100%
Detected patterns

service\.force\.com

Bootstrap (Web Frameworks) Expand

Overall confidence: 100%
Detected patterns

bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

RequireJS (JavaScript Frameworks) Expand

Overall confidence: 100%
Detected patterns

require.*\.js

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtm\.js

OneTrust (Cookie compliance) Expand

Overall confidence: 100%
Detected patterns

cdn\.cookielaw\.org
otSDKStub\.js

Page Statistics

59
Requests

98 %
HTTPS

36 %
IPv6

9
Domains

12
Subdomains

10
IPs

4
Countries

2813 kB
Transfer

11626 kB
Size

12
Cookies

23 Outgoing links

These are links going to different origins than the main page.

URL: https://www.facebook.com/all
Title: Facebook

Search URL Search Domain Scan URL

URL: https://www.instagram.com/all
Title: Instagram

Search URL Search Domain Scan URL

URL: https://twitter.com/all
Title: Twitter

Search URL Search Domain Scan URL

URL: https://pinterest.com/All_AccorLiveLimitless
Title: Pinterest

Search URL Search Domain Scan URL

URL: https://www.youtube.com/All_AccorLiveLimitless
Title: Youtube

Search URL Search Domain Scan URL

URL: https://weibo.com/accorchina
Title: Weibo

Search URL Search Domain Scan URL

URL: https://all.accor.com/newsletter/index.en.shtml#/ALL/subscribe/email
Title: Newsletter

Search URL Search Domain Scan URL

URL: https://all.accor.com/gb/booking/advanced-search.shtml
Title: Find your hotel

Search URL Search Domain Scan URL

URL: https://all.accor.com/index.jsp?redirect=promotion
Title: Our offers

Search URL Search Domain Scan URL

URL: https://all.accor.com/gb/offers-travel-ideas/index.shtml
Title: Prepare for your stay

Search URL Search Domain Scan URL

URL: https://all.accor.com/gb/accorpro/index.shtml
Title: Pro Solutions

Search URL Search Domain Scan URL

URL: https://all.accor.com/loyalty-program/reasonstojoin/index.en.shtml
Title: ALL

Search URL Search Domain Scan URL

URL: https://all.accor.com/gb/help/contact.shtml
Title: Support

Search URL Search Domain Scan URL

URL: https://all.accor.com/booking/internet-sales-conditions.en.shtml
Title: T&C

Search URL Search Domain Scan URL

URL: https://all.accor.com/booking/adagio-sales-conditions.en.shtml
Title: Adagio T&C

Search URL Search Domain Scan URL

URL: https://all.accor.com/legal-conditions/index.en.shtml
Title: Legal notice

Search URL Search Domain Scan URL

URL: https://all.accor.com/security-certificate/index.en.shtml
Title: Personal data

Search URL Search Domain Scan URL

URL: https://all.accor.com/security-certificate/cookies-policy.en.shtml
Title: Cookies

Search URL Search Domain Scan URL

URL: https://all.accor.com/web-accessibility/index.en.shtml
Title: Web accessibility

Search URL Search Domain Scan URL

URL: https://secure.accor.com/store/index.html#/en/bookings/home
Title: Manage my bookings

Search URL Search Domain Scan URL

URL: https://all.accor.com/gb/sustainable-development/index.shtml
Title: Sustainable development

Search URL Search Domain Scan URL

URL: https://group.accor.com/en/
Title: Accor Group

Search URL Search Domain Scan URL

URL: https://all.accor.com/information/legal/cookies-policy.en.shtml
Title: More information

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://click.mail.all.com/?qs=5265df3ea6a7aced0b78b14044568c0a51f0b908475d94d52f74b9b23b5d566e170c57f7987373e6f0786d35e346bc45fbfe87b62fa8a47938305d0ea1fc9441 HTTP 302
https://help.accor.com/s/?language=en_US&utm_source=activation-campaign&utm_term=footer-contact&utm_content=16192&utm_id=7be91563-2fa8-4f27-8dc5-5007e3e32011&sfmc_id=32089270&sfmc_activityid=a17396d6-eb05-40e5-80ac-2e54efbc71fa&utm_medium=email&utm_campaign=ml-em-231002-EU-SOF-Ins-Sof-RE-A&sourceid=ml-em-231002-EU-SOF-Ins-Sof-RE-A&uauid=a2bc72e7d875e2be535f1bb87eee10ea5ae7e0a142a6420769c2694e7e6e17e2 Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 28

https://login.accor.com/as/authorization.oauth2?client_id=help.accor&redirect_uri=https://help.accor.com/apex/FAQ_callback&response_type=code&scope=openid%20BASIC&prompt=none HTTP 302
https://login.accor.com/as/authorization.oauth2?client_id=help.accor&redirect_uri=https://help.accor.com/apex/FAQ_callback&response_type=code&scope=openid%20BASIC&prompt=none HTTP 302
https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required

59 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request / Show response
help.accor.com/s/
Redirect Chain

https://click.mail.all.com/?qs=5265df3ea6a7aced0b78b14044568c0a51f0b908475d94d52f74b9b23b5d566e170c57f7987373e6f0786d35e346bc45fbfe87b62fa8a47938305d0ea1fc9441
https://help.accor.com/s/?language=en_US&utm_source=activation-campaign&utm_term=footer-contact&utm_content=16192&utm_id=7be91563-2fa8-4f27-8dc5-5007e3e32011&sfmc_id=32089270&sfmc_activityid=a17396...

65 KB
20 KB

790ms
567ms

Document
text/html

2a02:26f0:3500:18::1724:a295
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/s/?language=en_US&utm_source=activation-campaign&utm_term=footer-contact&utm_content=16192&utm_id=7be91563-2fa8-4f27-8dc5-5007e3e32011&sfmc_id=32089270&sfmc_activityid=a17396d6-eb05-40e5-80ac-2e54efbc71fa&utm_medium=email&utm_campaign=ml-em-231002-EU-SOF-Ins-Sof-RE-A&sourceid=ml-em-231002-EU-SOF-Ins-Sof-RE-A&uauid=a2bc72e7d875e2be535f1bb87eee10ea5ae7e0a142a6420769c2694e7e6e17e2

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:3500:18::1724:a295 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

b229a01d32156c49af10da43d9d494a54c6ed259dd3820249ff6dcea9fbca8cd

Security Headers

Name	Value
Content-Security-Policy	upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.132 Safari/537.36
accept-language: en-GB,en;q=0.9

Response headers

akamai-grn: 0.95a02417.1696248930.1dafecf
cache-control: no-cache,must-revalidate,max-age=0,no-store,private
content-encoding: gzip
content-length: 19538
content-security-policy: upgrade-insecure-requests frame-ancestors 'self'
content-type: text/html;charset=UTF-8
date: Mon, 02 Oct 2023 12:15:31 GMT
expires: Sun, 02 Oct 2022 12:15:31 GMT
last-modified: Sun, 02 Oct 2022 12:15:31 GMT
link: </s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js>;rel=preload;as=script;nopush,</s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-244.20.4-2.41.4-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%225e7_9lYY7rCtZgqqrY0dTg%22%7D%2C%22dns%22%3A%22c%22%7D/app.js?2=>;rel=preload;as=script;nopush
referrer-policy: origin-when-cross-origin
server-timing: Total;dur=178
strict-transport-security: max-age=63072000; includeSubDomains
timing-allow-origin: *
vary: Origin, Accept-Encoding
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
x-origin-cache-control: no-cache,must-revalidate,max-age=0,no-store,private
x-xss-protection: 1; mode=block

Redirect headers

Cache-Control: private
Connection: close
Content-Length: 560
Content-Type: text/html; charset=utf-8
Date: Mon, 02 Oct 2023 12:15:30 GMT
Location: https://help.accor.com/s/?language=en_US&utm_source=activation-campaign&utm_term=footer-contact&utm_content=16192&utm_id=7be91563-2fa8-4f27-8dc5-5007e3e32011&sfmc_id=32089270&sfmc_activityid=a17396d6-eb05-40e5-80ac-2e54efbc71fa&utm_medium=email&utm_campaign=ml-em-231002-EU-SOF-Ins-Sof-RE-A&sourceid=ml-em-231002-EU-SOF-Ins-Sof-RE-A&uauid=a2bc72e7d875e2be535f1bb87eee10ea5ae7e0a142a6420769c2694e7e6e17e2

GET
H2 200 aura_prod.js Show response
help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/ 834 KB
261 KB 80ms
80ms Script
text/javascript 2a02:26f0:3500:18::1724:a295
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:3500:18::1724:a295 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

41ffc9bd80bc2fd05acc4a7f5244eb8638b493da3f8f8c103ace06e3a608407e

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: en-GB,en;q=0.9
Referer: https://help.accor.com/s/?language=en_US&utm_source=activation-campaign&utm_term=footer-contact&utm_content=16192&utm_id=7be91563-2fa8-4f27-8dc5-5007e3e32011&sfmc_id=32089270&sfmc_activityid=a17396d6-eb05-40e5-80ac-2e54efbc71fa&utm_medium=email&utm_campaign=ml-em-231002-EU-SOF-Ins-Sof-RE-A&sourceid=ml-em-231002-EU-SOF-Ins-Sof-RE-A&uauid=a2bc72e7d875e2be535f1bb87eee10ea5ae7e0a142a6420769c2694e7e6e17e2
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.132 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Mon, 02 Oct 2023 12:15:31 GMT
akamai-grn: 0.95a02417.1696248931.1db108b
server-timing: Total;dur=80
content-length: 266431
x-xss-protection: 1; mode=block
referrer-policy: origin-when-cross-origin
last-modified: Wed, 02 Aug 2023 22:25:56 GMT
x-origin-cache-control: public,max-age=31536000,immutable
vary: Accept-Encoding
content-type: text/javascript;charset=UTF-8
access-control-allow-origin: *
access-control-expose-headers: Server-Timing
cache-control: public, max-age=30683438
timing-allow-origin: *

GET
H2 200 app.js Show response
help.accor.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-244.20.4-2.41.4-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A... 3 MB
540 KB 143ms
142ms Script
text/javascript 2a02:26f0:3500:18::1724:a295
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-244.20.4-2.41.4-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%225e7_9lYY7rCtZgqqrY0dTg%22%7D%2C%22dns%22%3A%22c%22%7D/app.js?2=

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:3500:18::1724:a295 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

a31ee9cf4e4938dc53d4d8fde65573a6a8e969a3daedcb6b402c99c5274bc4f6

Security Headers

Name	Value
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GET
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https://www.googletagmanager.com/gtm.js?id=GTM-TKQN7D

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128 KB 55ms
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text/css 2a02:26f0:3500:18::1724:a295
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GET
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AKAMAI-ASN1

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https://help.accor.com/resource/FAQ_Footer/html/gb/index.html

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Host: help.accor.com
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POST
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312 KB 158ms
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application/json 2a02:26f0:3500:18::1724:a295
AKAMAI-ASN1

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https://help.accor.com/s/sfsites/aura?r=1&aura.Component.getComponentDef=1

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Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js

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GET
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AKAMAI-ASN1

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Full URL

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Security

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GET
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AKAMAI-ASN1

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Security

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GET
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165 KB 118ms
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AKAMAI-ASN1

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https://help.accor.com/s/sfsites/c/resource/FAQ_Fonts/Roboto-Medium.ttf

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Full URL

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https://help.accor.com/resource/FAQ_Footer/asset/icon-fonts-sharing.woff2

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Host: help.accor.com
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Full URL

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Full URL

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Full URL

https://help.accor.com/s/sfsites/c/resource/FAQ_Fonts/Montserrat-Bold.ttf

Requested by

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Full URL: https://w.usabilla.com/2a22008a1a0b.js?lv=1
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CLOUDFLARENET

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https://cdn.cookielaw.org/scripttemplates/202307.1.0/otBannerSdk.js

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Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js

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Full URL

https://service.force.com/embeddedservice/menu/fab.min.js

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Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js

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150ms
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https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required

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GET
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https://cdn.cookielaw.org/scripttemplates/202307.1.0/assets/otCommonStyles.css

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GET
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2 KB 45ms
45ms Script
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SALESFORCE

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https://service.force.com/embeddedservice/5.0/utils/common.min.js

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URL: https://help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js

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GET
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service.force.com/embeddedservice/5.0/utils/ 8 KB
3 KB 93ms
45ms Script
application/x-javascript 85.222.154.143
SALESFORCE

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https://service.force.com/embeddedservice/5.0/utils/inert.min.js

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Host: help.accor.com
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Server

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GET
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GET
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text/css 2a02:26f0:3500:18::1724:a295
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GET
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text/css 2a02:26f0:3500:18::1724:a295
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URL: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required

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GET
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text/css 2a02:26f0:3500:18::1724:a295
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URL: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required

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text/css 2a02:26f0:3500:18::1724:a295
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GET
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17 KB 86ms
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text/css 2a02:26f0:3500:18::1724:a295
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URL: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required

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GET
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text/css 2a02:26f0:3500:18::1724:a295
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URL: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required

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GET
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help.accor.com/jslibrary/1647410350244/sfdc/ Frame 4167 3 KB
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application/x-javascript 2a02:26f0:3500:18::1724:a295
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URL: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required

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GET EmbeddedServiceMenu.jsonp
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Date: Sat, 16 Sep 2023 21:01:19 GMT
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GET
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AKAMAI-ASN1

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Full URL

https://help.accor.com/resource/1627457228000/FAQHomePage_icon/all-icon.svg

Protocol

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TLS 1.2, ECDHE_RSA, AES_256_GCM

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Response headers

strict-transport-security: max-age=31536004; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Mon, 02 Oct 2023 12:15:32 GMT
akamai-grn: , 0.95a02417.1696248932.1db39b8
p3p: CP="CUR OTR STA"
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last-modified: Wed, 28 Jul 2021 07:27:08 GMT
x-edgeconnect-cache-status: 1
x-origin-cache-control: public,max-age=3888000,immutable
x-frame-options: SAMEORIGIN
vary: Accept-Encoding
content-type: image/svg+xml
cache-control: public, max-age=3888000
expires: Thu, 16 Nov 2023 12:15:32 GMT

GET
H2 200 account-24.svg
help.accor.com/resource/1627457228000/FAQHomePage_icon/ 2 KB
1 KB 61ms
60ms Image
image/svg+xml 2a02:26f0:3500:18::1724:a295
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://help.accor.com/resource/1627457228000/FAQHomePage_icon/account-24.svg

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:3500:18::1724:a295 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

0cd191b9363a5db2fdfcbb08c4bbb6fe7c22b8f4e9960ab85373ec5151ca49c0

Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: en-GB,en;q=0.9
Referer: https://help.accor.com/s/?language=en_US&utm_source=activation-campaign&utm_term=footer-contact&utm_content=16192&utm_id=7be91563-2fa8-4f27-8dc5-5007e3e32011&sfmc_id=32089270&sfmc_activityid=a17396d6-eb05-40e5-80ac-2e54efbc71fa&utm_medium=email&utm_campaign=ml-em-231002-EU-SOF-Ins-Sof-RE-A&sourceid=ml-em-231002-EU-SOF-Ins-Sof-RE-A&uauid=a2bc72e7d875e2be535f1bb87eee10ea5ae7e0a142a6420769c2694e7e6e17e2
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.132 Safari/537.36

Response headers

strict-transport-security: max-age=31536004; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Mon, 02 Oct 2023 12:15:32 GMT
akamai-grn: , 0.95a02417.1696248932.1db39e4
p3p: CP="CUR OTR STA"
content-length: 871
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last-modified: Wed, 28 Jul 2021 07:27:08 GMT
x-edgeconnect-cache-status: 1
x-origin-cache-control: public,max-age=3888000,immutable
x-frame-options: SAMEORIGIN
vary: Accept-Encoding
content-type: image/svg+xml
cache-control: public, max-age=3888000
expires: Thu, 16 Nov 2023 12:15:32 GMT

GET
H2 200 lockdown-24.svg
help.accor.com/resource/1627457228000/FAQHomePage_icon/ 1 KB
952 B 57ms
56ms Image
image/svg+xml 2a02:26f0:3500:18::1724:a295
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://help.accor.com/resource/1627457228000/FAQHomePage_icon/lockdown-24.svg

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:3500:18::1724:a295 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536004; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: en-GB,en;q=0.9
Referer: https://help.accor.com/s/?language=en_US&utm_source=activation-campaign&utm_term=footer-contact&utm_content=16192&utm_id=7be91563-2fa8-4f27-8dc5-5007e3e32011&sfmc_id=32089270&sfmc_activityid=a17396d6-eb05-40e5-80ac-2e54efbc71fa&utm_medium=email&utm_campaign=ml-em-231002-EU-SOF-Ins-Sof-RE-A&sourceid=ml-em-231002-EU-SOF-Ins-Sof-RE-A&uauid=a2bc72e7d875e2be535f1bb87eee10ea5ae7e0a142a6420769c2694e7e6e17e2
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.132 Safari/537.36

Response headers

strict-transport-security: max-age=31536004; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Mon, 02 Oct 2023 12:15:32 GMT
akamai-grn: , 0.95a02417.1696248932.1db39e5
p3p: CP="CUR OTR STA"
content-length: 534
x-xss-protection: 1; mode=block
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last-modified: Wed, 28 Jul 2021 07:27:08 GMT
x-edgeconnect-cache-status: 1
x-origin-cache-control: public,max-age=3888000,immutable
x-frame-options: SAMEORIGIN
vary: Accept-Encoding
content-type: image/svg+xml
cache-control: public, max-age=3018979
expires: Mon, 06 Nov 2023 10:51:51 GMT

GET
H2 200 all-white.svg
help.accor.com/resource/1627457228000/FAQHomePage_icon/ 1 KB
1 KB 56ms
55ms Image
image/svg+xml 2a02:26f0:3500:18::1724:a295
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://help.accor.com/resource/1627457228000/FAQHomePage_icon/all-white.svg

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:3500:18::1724:a295 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536004; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: en-GB,en;q=0.9
Referer: https://help.accor.com/s/?language=en_US&utm_source=activation-campaign&utm_term=footer-contact&utm_content=16192&utm_id=7be91563-2fa8-4f27-8dc5-5007e3e32011&sfmc_id=32089270&sfmc_activityid=a17396d6-eb05-40e5-80ac-2e54efbc71fa&utm_medium=email&utm_campaign=ml-em-231002-EU-SOF-Ins-Sof-RE-A&sourceid=ml-em-231002-EU-SOF-Ins-Sof-RE-A&uauid=a2bc72e7d875e2be535f1bb87eee10ea5ae7e0a142a6420769c2694e7e6e17e2
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.132 Safari/537.36

Response headers

strict-transport-security: max-age=31536004; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Mon, 02 Oct 2023 12:15:32 GMT
akamai-grn: , , , , , 0.95a02417.1696248932.1db39e6
p3p: CP="CUR OTR STA"
content-length: 809
x-xss-protection: 1; mode=block
referrer-policy: origin-when-cross-origin
last-modified: Wed, 28 Jul 2021 07:27:08 GMT
x-edgeconnect-cache-status: 1
x-origin-cache-control: public,max-age=3888000,immutable
x-frame-options: SAMEORIGIN
vary: Accept-Encoding
content-type: image/svg+xml
cache-control: public, max-age=3888000
expires: Thu, 16 Nov 2023 12:15:32 GMT

GET
H2 200 hotel.svg
help.accor.com/resource/1627457228000/FAQHomePage_icon/ 2 KB
1 KB 57ms
56ms Image
image/svg+xml 2a02:26f0:3500:18::1724:a295
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://help.accor.com/resource/1627457228000/FAQHomePage_icon/hotel.svg

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:3500:18::1724:a295 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536004; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: en-GB,en;q=0.9
Referer: https://help.accor.com/s/?language=en_US&utm_source=activation-campaign&utm_term=footer-contact&utm_content=16192&utm_id=7be91563-2fa8-4f27-8dc5-5007e3e32011&sfmc_id=32089270&sfmc_activityid=a17396d6-eb05-40e5-80ac-2e54efbc71fa&utm_medium=email&utm_campaign=ml-em-231002-EU-SOF-Ins-Sof-RE-A&sourceid=ml-em-231002-EU-SOF-Ins-Sof-RE-A&uauid=a2bc72e7d875e2be535f1bb87eee10ea5ae7e0a142a6420769c2694e7e6e17e2
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.132 Safari/537.36

Response headers

strict-transport-security: max-age=31536004; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Mon, 02 Oct 2023 12:15:32 GMT
akamai-grn: , 0.95a02417.1696248932.1db39e7
p3p: CP="CUR OTR STA"
content-length: 770
x-xss-protection: 1; mode=block
referrer-policy: origin-when-cross-origin
last-modified: Wed, 28 Jul 2021 07:27:08 GMT
x-edgeconnect-cache-status: 1
x-origin-cache-control: public,max-age=3888000,immutable
x-frame-options: SAMEORIGIN
vary: Accept-Encoding
content-type: image/svg+xml
cache-control: public, max-age=3888000
expires: Thu, 16 Nov 2023 12:15:32 GMT

GET
H2 200 Roboto-Regular.ttf
help.accor.com/s/sfsites/c/resource/FAQ_Fonts/ 164 KB
165 KB 71ms
71ms Font
application/octet-stream 2a02:26f0:3500:18::1724:a295
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/s/sfsites/c/resource/FAQ_Fonts/Roboto-Regular.ttf

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/sfsites/c/resource/FAQ_GlobalStyle_V7_4

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:3500:18::1724:a295 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536004; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://help.accor.com/s/sfsites/c/resource/FAQ_GlobalStyle_V7_4
Origin: https://help.accor.com
accept-language: en-GB,en;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.132 Safari/537.36

Response headers

strict-transport-security: max-age=31536004; includeSubDomains
date: Mon, 02 Oct 2023 12:15:32 GMT
x-content-type-options: nosniff
referrer-policy: origin-when-cross-origin
last-modified: Wed, 9 Jun 2021 10:10:41 GMT
akamai-grn: , 0.95a02417.1696248932.1db3a16
x-edgeconnect-cache-status: 1
x-origin-cache-control: public,max-age=3888000
x-frame-options: SAMEORIGIN
p3p: CP="CUR OTR STA"
content-type: application/octet-stream
cache-control: public, max-age=2234937
content-length: 168260
x-xss-protection: 1; mode=block
expires: Sat, 28 Oct 2023 09:04:29 GMT

POST
H2 200 aura Show response
help.accor.com/s/sfsites/ 2 KB
1 KB 177ms
127ms XHR
application/json 2a02:26f0:3500:18::1724:a295
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/s/sfsites/aura?r=4&ui-instrumentation-components-beacon.InstrumentationBeacon.sendData=1

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:3500:18::1724:a295 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

6b3442832d600d17a89e51b039d29ecd433aa9fba04468453589fdb79eeb4b29

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://help.accor.com/s/?language=en_US&utm_source=activation-campaign&utm_term=footer-contact&utm_content=16192&utm_id=7be91563-2fa8-4f27-8dc5-5007e3e32011&sfmc_id=32089270&sfmc_activityid=a17396d6-eb05-40e5-80ac-2e54efbc71fa&utm_medium=email&utm_campaign=ml-em-231002-EU-SOF-Ins-Sof-RE-A&sourceid=ml-em-231002-EU-SOF-Ins-Sof-RE-A&uauid=a2bc72e7d875e2be535f1bb87eee10ea5ae7e0a142a6420769c2694e7e6e17e2
X-SFDC-Page-Cache: 98bab5ca6d22094d
accept-language: en-GB,en;q=0.9
X-SFDC-Page-Scope-Id: c5292b41-759d-4321-8336-950f57682940
X-SFDC-Request-Id: 24830900006c40ceca
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.132 Safari/537.36
Content-Type: application/x-www-form-urlencoded; charset=UTF-8

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Mon, 02 Oct 2023 12:15:33 GMT
akamai-grn: 0.95a02417.1696248932.1db3bc5
server-timing: Total;dur=93
content-length: 930
x-xss-protection: 1; mode=block
referrer-policy: origin-when-cross-origin
last-modified: Sun, 02 Oct 2022 12:15:32 GMT
x-origin-cache-control: no-cache,must-revalidate,max-age=0,no-store,private
vary: Origin, Accept-Encoding
content-type: application/json
cache-control: no-cache,must-revalidate,max-age=0,no-store,private
timing-allow-origin: *
expires: Sun, 02 Oct 2022 12:15:32 GMT

POST
H2 200 aura Show response
help.accor.com/s/sfsites/ 1 KB
1 KB 147ms
100ms XHR
application/json 2a02:26f0:3500:18::1724:a295
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/s/sfsites/aura?r=5&ui-comm-runtime-components-aura-components-siteforce-network-tracking.NetworkTracking.createLogRecord=1

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:3500:18::1724:a295 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

ecbd60dbb337ea92da4d754e10ce597c59b9d9335ca65fcfe90b80eca9221976

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://help.accor.com/s/?language=en_US&utm_source=activation-campaign&utm_term=footer-contact&utm_content=16192&utm_id=7be91563-2fa8-4f27-8dc5-5007e3e32011&sfmc_id=32089270&sfmc_activityid=a17396d6-eb05-40e5-80ac-2e54efbc71fa&utm_medium=email&utm_campaign=ml-em-231002-EU-SOF-Ins-Sof-RE-A&sourceid=ml-em-231002-EU-SOF-Ins-Sof-RE-A&uauid=a2bc72e7d875e2be535f1bb87eee10ea5ae7e0a142a6420769c2694e7e6e17e2
X-SFDC-Page-Cache: 98bab5ca6d22094d
accept-language: en-GB,en;q=0.9
X-SFDC-Page-Scope-Id: c5292b41-759d-4321-8336-950f57682940
X-SFDC-Request-Id: 248589000003d52609
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.132 Safari/537.36
Content-Type: application/x-www-form-urlencoded; charset=UTF-8

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Mon, 02 Oct 2023 12:15:32 GMT
akamai-grn: 0.95a02417.1696248932.1db3dac
server-timing: Total;dur=13
content-length: 746
x-xss-protection: 1; mode=block
referrer-policy: origin-when-cross-origin
last-modified: Sun, 02 Oct 2022 12:15:32 GMT
x-origin-cache-control: no-cache,must-revalidate,max-age=0,no-store,private
vary: Origin, Accept-Encoding
content-type: application/json
cache-control: no-cache,must-revalidate,max-age=0,no-store,private
timing-allow-origin: *
expires: Sun, 02 Oct 2022 12:15:32 GMT

POST
H2 204 NetworkTrackingServlet Show response
help.accor.com/_ui/networks/tracking/ Frame 4167 0
254 B 102ms
101ms XHR
application/json 2a02:26f0:3500:18::1724:a295
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/_ui/networks/tracking/NetworkTrackingServlet

Requested by

Host: help.accor.com
URL: https://help.accor.com/jslibrary/1647410350244/sfdc/NetworkTracking.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:3500:18::1724:a295 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains

Request headers

Referer: https://help.accor.com/apex/FAQ_callback?error_description=Authentication+is+required.&error=login_required
accept-language: en-GB,en;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.132 Safari/537.36
Content-Type: application/x-www-form-urlencoded; charset=UTF-8

Response headers

expires: Thu, 01 Jan 1970 00:00:00 GMT
strict-transport-security: max-age=63072000; includeSubDomains
cache-control: no-cache,must-revalidate,max-age=0,no-store,private
date: Mon, 02 Oct 2023 12:15:34 GMT
akamai-grn: 0.95a02417.1696248934.1db65a7
x-origin-cache-control: no-cache,must-revalidate,max-age=0,no-store,private
content-type: application/json; charset=UTF-8

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: d.la2-c1-fra.salesforceliveagent.com
URL: https://d.la2-c1-fra.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceMenu.jsonp?Settings.prefix=EmbeddedService&org_id=00D1t000000xOOE&EmbeddedServiceMenu.menuName=HelpCenter_ContactUs&callback=embedded_svc.menu.processChannelMenuConfiguration&version=48&EmbeddedServiceMenu.language=en-US

Verdicts & Comments Add Verdict or Comment

60 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

12 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
help.accor.com/s	1969-12-31 23:59:59	Name: renderCtx Value: %7B%22pageId%22%3A%22c3003407-675c-4450-bdf9-f8eea3d0d812%22%2C%22schema%22%3A%22Published%22%2C%22viewType%22%3A%22Published%22%2C%22brandingSetId%22%3A%22cec953d7-0f22-4009-a22b-dcefc888d8ca%22%2C%22audienceIds%22%3A%22%22%7D
help.accor.com/	1970-01-20 23:56:24	Name: CookieConsentPolicy Value: 0:1
help.accor.com/	1970-01-20 23:56:24	Name: LSKey-c$CookieConsentPolicy Value: 0:1
help.accor.com/	1970-01-20 15:10:59	Name: sfdc-stream Value: !tGJdd4xQH6cjLkw9XX9Pj4COPk6zTKZOKJyRVoA7qiQIJ7tleA6KsDjHllAzurwpPbzSiTbsdjmE5PM=
help.accor.com/	1970-01-20 15:10:59	Name: force-proxy-stream Value: !48FB87gfrmrVaiqlnGa5FuYhZ1ZIFlDZG9h1skxzBixCNDVcsRohmYMDqyu1vhS+v6rD175MuWbcXN0=
help.accor.com/	1970-01-20 15:10:59	Name: force-stream Value: !tGJdd4xQH6cjLkw9XX9Pj4COPk6zTKZOKJyRVoA7qiQIJ7tleA6KsDjHllAzurwpPbzSiTbsdjmE5PM=
.accor.com/	1970-01-20 23:55:34	Name: visid_incap_2545443 Value: +lxYGC0xQcq9sVj8Q5oOnGS0GmUAAAAAQUIPAAAAAAALUzRZgr6VLJR8grh5bzwe
.accor.com/	1969-12-31 23:59:59	Name: incap_ses_8077_2545443 Value: 1qiTKOyzqhPQnsclGUYXcGS0GmUAAAAAtkuGNuFZsynhg1rVq76WgA==
login.accor.com/	1969-12-31 23:59:59	Name: PF Value: Dyz8wV4X7EpRuVlcxpwuUM
.accor.com/	1969-12-31 23:59:59	Name: nlbi_2545443 Value: leMfAzp1p3Dbi75L+0jM0AAAAADb7Ra+vqsj2Z94FWV5gOZ8
.accor.com/	1970-01-20 19:30:00	Name: OptanonConsent Value: isGpcEnabled=0&datestamp=Mon+Oct+02+2023+13%3A15%3A32+GMT%2B0100+(British+Summer+Time)&version=202307.1.0&browserGpcFlag=0&isIABGlobal=false&hosts=&genVendors=V62%3A0%2CV37%3A0%2CV67%3A0%2CV38%3A0%2CV64%3A0%2CV58%3A0%2CV25%3A0%2CV26%3A0%2CV42%3A0%2CV9%3A0%2CV8%3A0%2CV27%3A0%2CV51%3A0%2CV39%3A0%2CV23%3A0%2CV55%3A0%2CV5%3A0%2CV34%3A0%2CV10%3A0%2CV53%3A0%2CV59%3A0%2CV36%3A0%2CV49%3A0%2CV65%3A0%2CV19%3A0%2CV33%3A0%2CV57%3A0%2CV52%3A0%2CV48%3A0%2CV29%3A0%2CV17%3A0%2CV11%3A0%2CV56%3A0%2CV12%3A0%2CV72%3A0%2CV13%3A0%2CV41%3A0%2CV40%3A0%2CV68%3A0%2CV60%3A0%2CV50%3A0%2CV15%3A0%2CV54%3A0%2CV28%3A0%2CV30%3A0%2CV46%3A0%2CV4%3A0%2CV14%3A0%2CV61%3A0%2CV7%3A0%2CV45%3A0%2CV16%3A0%2CV32%3A0%2CV21%3A0%2CV69%3A0%2CV63%3A0%2CV73%3A0%2CV6%3A0%2CV18%3A0%2CV31%3A0%2CV44%3A0%2CV71%3A0%2CV43%3A0%2CV35%3A0%2CV47%3A0%2C&consentId=6f308c12-c290-4ab0-b0e2-5b0e956a0d60&interactionCount=0&landingPath=https%3A%2F%2Fhelp.accor.com%2Fs%2F%3Flanguage%3Den_US%26utm_source%3Dactivation-campaign%26utm_term%3Dfooter-contact%26utm_content%3D16192%26utm_id%3D7be91563-2fa8-4f27-8dc5-5007e3e32011%26sfmc_id%3D32089270%26sfmc_activityid%3Da17396d6-eb05-40e5-80ac-2e54efbc71fa%26utm_medium%3Demail%26utm_campaign%3Dml-em-231002-EU-SOF-Ins-Sof-RE-A%26sourceid%3Dml-em-231002-EU-SOF-Ins-Sof-RE-A%26uauid%3Da2bc72e7d875e2be535f1bb87eee10ea5ae7e0a142a6420769c2694e7e6e17e2&groups=C0001%3A1%2CC0003%3A0%2CC0002%3A0%2CC0007%3A0%2CC0004%3A0%2CC0005%3A0
help.accor.com/	1970-01-20 23:56:24	Name: pctrk Value: 5fcdb120-07d8-4129-8a78-f99952557098

1 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
security	error	URL: https://help.accor.com/s/sfsites/auraFW/javascript/MlRqRU5YT3pjWFRNenJranFOMWFjQXlMaWFpdmxPSTZWeEo0bWtiN0hsaXcyNDQuMjAuNC0yLjQxLjQ/aura_prod.js(Line 12) Message: Refused to load the script 'https://d.la2-c1-fra.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceMenu.jsonp?Settings.prefix=EmbeddedService&org_id=00D1t000000xOOE&EmbeddedServiceMenu.menuName=HelpCenter_ContactUs&callback=embedded_svc.menu.processChannelMenuConfiguration&version=48&EmbeddedServiceMenu.language=en-US' because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' 'unsafe-inline' https://service.force.com/embeddedservice/ https://cdn.content.aws-dev2-uswest2.aws.sfdc.cl/ https://cdn.content.aws-prod1-useast1.aws.sfdc.cl/ https://payments.salesforce.com/ https://js.stripe.com/ import: blob: https://uip.canary.lwc.dev https://cdn.cookielaw.org https://geolocation.onetrust.com https://all.accor.com https://www.googletagmanager.com https://www.google.fr https://stats.g.doubleclick.net https://analytics.google.com https://www.google-analytics.com https://t.contentsquare.net https://k-aeu1.contentsqaure.net https://authentication.accorhotels.com https://d.la2-c1-cdg.salesforceliveagent.com https://*.usabilla.com https://d6tizftlrpuof.cloudfront.net https://api.accor.com https://rec2-all.accor.com https://d.la2-c1cs-cdg.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceMenu.jsonp https://d.la3-c1cs-cdg.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceMenu.jsonp https://www.google.com/recaptcha/api.js https://www.gstatic.com/recaptcha/releases/1B_yv3CBEV10KtI2HJ6eEXhJ/recaptcha__en.js https://d.la1-c1cs-cdg.salesforceliveagent.com https://d.la2-c1cs-cdg.salesforceliveagent.com https://d.la3-c1cs-cdg.salesforceliveagent.com". Note that 'script-src-elem' was not explicitly set, so 'script-src' is used as a fallback.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Content-Security-Policy	upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

all.accor.com
cdn.cookielaw.org
click.mail.all.com
d.la2-c1-cdg.salesforceliveagent.com
d.la2-c1-fra.salesforceliveagent.com
d6tizftlrpuof.cloudfront.net
geolocation.onetrust.com
help.accor.com
login.accor.com
service.force.com
w.usabilla.com
www.googletagmanager.com
d.la2-c1-fra.salesforceliveagent.com
152.199.22.100
160.8.245.120
161.71.99.81
2606:4700:4400::6812:2089
2606:4700::6812:83ec
2a00:1450:4001:80f::2008
2a02:26f0:3500:18::1724:a295
45.60.155.180
52.222.206.40
54.246.176.32
85.222.154.143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help.accor.com Open in urlscan Pro 2a02:26f0:3500:18::1724:a295 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

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Detected technologies

Page Statistics

59 Requests

98 %HTTPS

36 %IPv6

9 Domains

12 Subdomains

10 IPs

4 Countries

2813 kBTransfer

11626 kBSize

12 Cookies

23 Outgoing links

Page URL History

Redirected requests

59 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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help.accor.com Open in urlscan Pro
2a02:26f0:3500:18::1724:a295 Public Scan

Screenshot
Live screenshot

Full Image

59
Requests

98 %
HTTPS

36 %
IPv6

9
Domains

12
Subdomains

10
IPs

4
Countries

2813 kB
Transfer

11626 kB
Size

12
Cookies

59 HTTP transactions
0 data transactions