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Expert Advice




TECHNICAL SOLUTIONS CENTER

 

Personalized demonstrations of how to connect, configure and program your
industrial automation application

To successfully integrate an automation component, you need to understand how it
connects, configures and programs. Designing such complex, interconnected
systems requires significant engineering hours and often involves the added risk
of costly errors. RS can help you reduce your engineering time and financial
risk by demonstrating your system in our Technical Solutions Center. Learn how
to install, build and connect your project without having to leave the comfort
of your office.

 


THREE TYPES OF APPLICATION SUPPORT


COMPONENTS

Demonstration of the operation, configuration, programming and wiring


SYSTEMS

Demonstration of all your selected connected components


SOFTWARE

Overview of the programming packages for PLCs, HMIs, etc.

 


HOW DOES THE RS TECHNICAL SOLUTIONS CENTER WORK?

 * Your sales rep will schedule a demonstration of your application in the lab
 * An application engineer and your sales rep will work with you to understand
   your needs
 * The lab’s equipment will be configured specifically for your application
 * The demonstration will be presented through a virtual meeting where an RS
   engineer can share both live video from the lab and other content

 

"If you don’t know how to do a project, we’ll walk you through it. If you need
to program an HMI or PLC, we’ll show you the steps you need to take. "

Barb Belli
Key Account Manager

 


FAQS

What does it cost to book an appointment?

The Technical Solutions Center is a free service that we offer our select
customers upon request.

Am I obligated to make a purchase after the demonstration?

There's no obligation. We're here to help you find solutions to your automation
challenges.

How often can I use it?


There’s no limit to how often you can use the Lab. We’re here to help.

How do I request a tour or a demo?


You can contact your local representative through their email or at
1.866.433.5722, or email us at TechnicalProductSupport@na.rsgroup.com to
schedule your appointment.

 

 
  View all FAQs

"The launch of the RS Technical Solutions Center provides a unique experience
for remote access to products and technologies. The lab is well-positioned for
the future considering the growing trends toward remote access to information
and solutions while meeting the current challenge of limits to in-person
engagement. The Technical Solutions Center provides real-time solution
presentations to our joint customers through its highly technical application
engineers, state-of-the-art studio and its showcase of industrial and automation
product portfolios. It also provides an environment for education and learning
to our sales organizations and joint customers through collaboration on
training, webinars and marketing outreach. Phoenix Contact is excited and proud
to partner with RS in this transformation of how we reach our customers to
provide best-in-class service and solutions."
Margaret Ihli
Distribution Account Manager, Phoenix Contact

 


CONTACT US

Contact an RS sales rep

1.866.433.5722

Find your local sales office

Contact us

Contact Tech Support

Email us

 


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