www.defense.gov Open in urlscan Pro
2600:141b:e800:486::3a30  Public Scan

Submitted URL: https://lnks.gd/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMTAsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkI...
Effective URL: https://www.defense.gov/Help-Center/source/GovDelivery/
Submission: On November 21 via api from SE — Scanned from DE

Form analysis 1 forms found in the DOM

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                  <div id="general-military-information" class="help-center-list">
                    <h2 class="tab-title"><span>General Military Information</span></h2>
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                              <h3>General Military Information</h3>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3879" href="#collapse-3879-2742332" aria-expanded="false" aria-controls="collapse-3879-2742332">Junior Reserve Officers' Training Corps <i class="fas fa-chevron-up"></i></a>
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                                        <p>The Junior Reserve Officers' Training Corps (JROTC) program prepares high school students for leadership roles while making them aware of their rights, responsibilities and privileges as American citizens.
                                          It is a stimulus for promoting graduation from high school, and it provides instruction and rewarding opportunities that will benefit the student, community and Nation. JROTC teaches young men and women the
                                          kind of self-discipline, self-confidence, and leadership skills that can help them successfully meet the challenges of adulthood. This program is conducted at accredited secondary schools throughout the
                                          Nation, by instructors who are retired Navy, Army, Air Force, Marine Corps, and Coast Guard officers and enlisted personnel.</p>
                                        <p>Information about each military service's JROTC program is found on their respective websites. Additional questions should be directed to the contact addresses below:</p>
                                        <p><strong>U.S. Army JROTC Program Headquarters</strong><br> U.S. Army Cadet Command<br> ATTN: ATCC-JR-IM (Instr Mgt)<br> 394 2nd Dragoons Road, Bldg 6573<br> Fort Monroe, VA 23651-5000<br> Phone:
                                          800-347-6641<br>
                                          <a href="http://www.usarmyjrotc.com/" target="_blank">http://www.usarmyjrotc.com/</a>
                                        </p>
                                        <p><strong>U.S. Marine Corps</strong><br> Commanding General<br> TECOM C46JR<br> 1019 Elliot Road<br> Quantico, VA 22134-5001<br> Phone: 703-784-3706<br>
                                          <a href="https://www.mcjrotc.marines.mil/" target="_blank">https://www.mcjrotc.marines.mil/</a>
                                        </p>
                                        <p><strong>Naval Service Training Command</strong><br> NJROTC Program<br> 250 Dallas Street, Suite. A<br> Pensacola, FL 32508-5268<br> Phone: 877-253-7122 (option 1)<br>
                                          <a href="https://www.netc.navy.mil/NSTC/NJROTC" target="_blank">https://www.netc.navy.mil/NSTC/NJROTC</a>/
                                        </p>
                                        <p><strong>U.S. Air Force JROTC Program Headquarters</strong><br> ATTN: AFOATS/JRI<br> 551 East Maxwell Boulevard.<br> Maxwell AFB, AL 36112-6106<br> Phone: 334-953-5300 or 5275<br>
                                          <a href="https://www.airuniversity.af.edu/Holm-Center/AFJROTC/" target="_blank">https://www.airuniversity.af.edu/Holm-Center/AFJROTC/</a>
                                        </p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2742332/junior-reserve-officers-training-corps/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3879" href="#collapse-3879-2742316" aria-expanded="false" aria-controls="collapse-3879-2742316">Appealing a Military Recruiting Decision <i class="fas fa-chevron-up"></i></a>
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                                        <p>We greatly appreciate your desire to join the Armed Forces. Our entry rules are purposely tough because in the field, the lives of your fellow service members may well depend on your physical and mental
                                          capabilities to perform as part of the unit. The Military services each set and review their standards for enlistment based upon their particular mission.</p>
                                        <p>To appeal a decision made by a military service's recruiting command, you must submit your request in writing to the appropriate military service. Addresses for the military services are available on the DOD
                                          website at <a href="https://www.defense.gov/Contact/Mailing-Addresses/">https://www.defense.gov/Contact/Mailing-Addresses/</a>.</p>
                                        <p>There are also areas where your situation may not be an issue, such as the U.S. civil service. For information on civilian job opportunities, please visit the
                                          <a href="http://https://www.usajobs.gov/" target="_blank">USA Jobs website</a>.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2742316/appealing-a-military-recruiting-decision/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3879" href="#collapse-3879-2742303" aria-expanded="false" aria-controls="collapse-3879-2742303">Selective Service Registration <i class="fas fa-chevron-up"></i></a>
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                                        <p>The Selective service System is an independent agency within the Executive Branch of the U.S. Federal Government. Selective service is not part of the Department of Defense.</p>
                                        <p>Almost all male U.S. citizens and male immigrants, who are 18 through 25, are required to register with Selective Service.</p>
                                        <p>It’s important to know that even though he is registered, a man will not automatically be inducted into the military. In a crisis requiring a draft, men would be called in a sequence determined by random
                                          lottery number and year of birth. Then, they would be examined for mental, physical, and moral fitness by the military before being deferred or exempted from military service or inducted into the Armed
                                          Forces.</p>
                                        <p>The <a href="https://www.sss.gov/" target="_blank">U.S. Selective Service website</a> has more information, including how to register and who must register.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2742303/selective-service-registration/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3879" href="#collapse-3879-2742283" aria-expanded="false" aria-controls="collapse-3879-2742283">Military Service Academies <i class="fas fa-chevron-up"></i></a>
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                                        <p>Information about each military service academy is found on their respective websites. Additional questions should be directed to the contact addresses below:</p>
                                        <p><strong>United States Military Academy</strong><br> ATTN: Public Affairs Office<br> Taylor Hall, Building 600<br> West Point, NY 10996-1788<br> Telephone: 845-938-4011<br> Website:
                                          <a href="http://www.usma.edu/" target="_blank">http://www.usma.edu/</a></p>
                                        <p><strong>United States Naval Academy *</strong><br> ATTN: Public Affairs Officer<br> 121 Blake Road<br> Annapolis, MD 21402-5000<br> Telephone: 410-293-1000<br> Website:
                                          <a href="http://www.usna.edu/" target="_blank">http://www.usna.edu/</a><br>
                                          <em>* Graduates serve in the U.S. Navy or the U.S. Marine Corps</em>
                                        </p>
                                        <p><strong>United States Air Force Academy</strong><br> ATTN: Public Affairs Officer<br> 2304 Cadet Drive, Suite 320<br> U.S. Air Force Academy, CO 80840-5016<br> Telephone: 800-433-9266<br> Website:
                                          <a href="http://www.usafa.af.mil" target="_blank">http://www.usafa.af.mil</a></p>
                                        <p><strong>United States Coast Guard Academy **</strong><br> ATTN: Public Affairs Officer<br> 15 Mohegan Avenue<br> New London, CT 06320-4195<br> Telephone: 860-444-8270<br> Website:
                                          <a href="https://www.uscga.edu/" target="_blank">https://www.uscga.edu/</a><br>
                                          <em>** The U.S. Coast Guard is under the jurisdiction of the Department of Homeland Security; however, reports directly to the Department of the Navy only in wartime; in peacetime, it falls under the
                                            jurisdiction of the Department of Homeland Security.</em>
                                        </p>
                                        <p><strong>United States Merchant Marine Academy ***</strong><br> ATTN: Public Affairs Officer<br> 300 Steamboat Road<br> Kings Point, NY 11024<br> Telephone: 516-726-5800<br> Website:
                                          <a href="http://www.usmma.edu/" target="_blank">http://www.usmma.edu/</a><br>
                                          <em>*** The Merchant Marine Academy has a close relationship with the U.S. Armed Forces, as noted on its website, but is not part of the Department of Defense.</em>
                                        </p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2742283/military-service-academies/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3879" href="#collapse-3879-2742265" aria-expanded="false" aria-controls="collapse-3879-2742265">Naturalization for Non-citizen Members of the Military and Veteran Community <i class="fas fa-chevron-up"></i></a>
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                                  <div id="collapse-3879-2742265" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-3879-2742265">
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                                        <p>The Department of Homeland Security U.S. Citizenship and Immigration Services (USCIS) administers the Nation’s lawful immigration system, safeguarding its integrity and promise by efficiently and fairly
                                          adjudicating requests for immigration benefits while protecting Americans, securing the homeland, and honoring our values.</p>
                                        <p>The USCIS website contains helpful information about laws, policies, and procedures for non-citizen members of the military and veteran community seeking to become naturalized United States citizens. Link:
                                          <a href="https://www.uscis.gov/military/military" target="_blank">https://www.uscis.gov/military/military</a></p>
                                        <p>USCIS also operates a helpline toll-free military helpline, 877-CIS-4MIL (877-247-4645, TTY 800-877-8339) and e-mail address
                                          at&nbsp;<a href="mailto:militaryinfo@uscis.dhs.gov">militaryinfo@uscis.dhs.gov</a>&nbsp;exclusively for current members of the military and their families, as well as veterans.&nbsp;</p>
                                        <p>Link: <a href="https://www.uscis.gov/military/military-help-line" target="_blank">https://www.uscis.gov/military/military-help-line</a></p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2742265/naturalization-for-non-citizen-members-of-the-military-and-veteran-community/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3879" href="#collapse-3879-2742213" aria-expanded="false" aria-controls="collapse-3879-2742213">Department of Defense Civilian Employment Opportunities <i class="fas fa-chevron-up"></i></a>
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                                        <p>The Department of Defense employs 950,000 civilians, many serving in critical positions worldwide. There are multitudes of opportunities requiring a diverse range of skills. If a competitive salary, great
                                          benefits, unsurpassed training, and the pride of defending our Nation interests you, then your future is with DOD.</p>
                                        <p>As a civilian in DOD, you play an important role in the defense of our Nation and in supporting our Armed Forces. The Army, Navy, Air Force, Marines, and other DOD Agencies have civilian positions in nearly
                                          675 occupations.</p>
                                        <p>Link:&nbsp; <a href="https://www.dodciviliancareers.com/" target="_blank">https://www.DODciviliancareers.com/</a></p>
                                        <p>As a student or recent graduate, you may be able to begin your career in the Federal Government through internships, the Recent Graduates Program, Presidential Management Fellows Program, with the assistance
                                          of DOD scholarship programs:</p>
                                        <p>Link: <a href="https://www.dodciviliancareers.com/civiliancareers/studentsrecentgraduates" target="_blank">https://www.DODciviliancareers.com/civiliancareers/studentsrecentgraduates</a></p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2742213/department-of-defense-civilian-employment-opportunities/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3879" href="#collapse-3879-2742197" aria-expanded="false" aria-controls="collapse-3879-2742197">Joining the Military <i class="fas fa-chevron-up"></i></a>
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                                        <p>Each branch of the U.S. Armed Forces is responsible for its own recruiting. You can learn more about each branch's recruiting policies, and contact a recruiter directly, at the following websites:</p>
                                        <p>Army:&nbsp;<a href="https://www.goarmy.com" target="_blank">https://www.goarmy.com</a></p>
                                        <p>National Guard: <a href="https://www.nationalguard.com/" target="_blank">https://www.nationalguard.com/</a></p>
                                        <p>Marines:&nbsp;<a href="https://www.marines.com/become-a-marine/process-to-join.html" target="_blank">https://www.marines.com/become-a-marine/process-to-join.html</a></p>
                                        <p>Navy:&nbsp;<a href="https://www.navy.com/careers" target="_blank">https://www.navy.com/careers</a></p>
                                        <p>Air Force and Space Force:&nbsp;<a href="https://www.airforce.com/how-to-join" target="_blank">https://www.airforce.com/how-to-join</a></p>
                                        <p>Coast Guard: <a href="https://www.uscg.mil/Join/" target="_blank">https://www.uscg.mil/Join/</a></p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2742197/joining-the-military/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3879" href="#collapse-3879-2742095" aria-expanded="false" aria-controls="collapse-3879-2742095">Military Service Branch Frequently Asked Questions <i class="fas fa-chevron-up"></i></a>
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                                        <p>Most answers to questions about a military service branch can be found by clicking one of the links below. In addition, each service also offers a “Contact Us” page which can be accessed via the Frequently
                                          Asked Questions, or FAQ page.</p>
                                        <p>Army: <a href="https://www.army.mil/faq/" target="_blank">https://www.army.mil/faq/</a></p>
                                        <p>Army National Guard: <a href="https://www.nationalguard.com/guard-faqs" target="_blank">https://www.nationalguard.com/guard-faqs</a></p>
                                        <p>Navy: <a href="https://www.navy.mil/Resources/Frequently-Asked-Questions/" target="_blank">https://www.navy.mil/Resources/Frequently-Asked-Questions/</a></p>
                                        <p>Air Force: <a href="https://www.af.mil/Questions.aspx" target="_blank">https://www.af.mil/Questions.aspx</a></p>
                                        <p>Space Force: <a href="https://www.spaceforce.mil/About-Us/FAQs" target="_blank">https://www.spaceforce.mil/About-Us/FAQs</a>/</p>
                                        <p>Air National Guard: <a href="https://www.ang.af.mil/Contact/Questions.aspx" target="_blank">https://www.ang.af.mil/Contact/Questions.aspx</a></p>
                                        <p>Marine Corps: <a href="https://www.marines.mil/FAQ/" target="_blank">https://www.marines.mil/FAQ/</a></p>
                                        <p>Coast Guard: <a href="https://www.gocoastguard.com/faq" target="_blank">https://www.gocoastguard.com/faq</a></p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2742095/military-service-branch-frequently-asked-questions/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3879" href="#collapse-3879-2742044" aria-expanded="false" aria-controls="collapse-3879-2742044">Service Members and Military Families in Crisis <i class="fas fa-chevron-up"></i></a>
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                                        <p>Service members and their families have proven their strength in weathering unique issues, such as frequent moves, deployments and separations from loved ones. Because everyone struggles now and then, the
                                          Department of Defense provides confidential non-medical counseling, specialty consultations and other forms of free confidential help to service members, immediate family members and in some cases, Department
                                          of Defense civilians. Confidential help is available in person, via secure video, over the phone and online. Learn more at Military OneSource:</p>
                                        <p>Link:
                                          <a href="https://www.militaryonesource.mil/confidential-help/non-medical-counseling/military-onesource/military-onesource-confidential-help-eligibility/" target="_blank">https://www.militaryonesource.mil/confidential-help/non-medical-counseling/military-onesource/military-onesource-confidential-help-eligibility/</a>
                                        </p>
                                        <p><strong>Military Crisis Line</strong></p>
                                        <p>If you have an immediate need or are currently in crisis, call the Military Crisis Line for support at 1-800-273-8255 (press 1). The MCL is a toll-free, confidential resource that connects service members in
                                          crisis, their families and friends with qualified, caring responders.</p>
                                        <p><strong>Veterans Crisis Line</strong></p>
                                        <p>If you are a military veteran in crisis or are concerned about a veteran who is, The Department of Veterans Affairs also offers confidential free support from caring, qualified responders, many of whom are
                                          veterans themselves.</p>
                                        <p>Link:&nbsp; <a href="https://www.veteranscrisisline.net/" target="_blank">https://www.veteranscrisisline.net/</a></p>
                                        <p>Phone:&nbsp; 1-800-273-8255 (Press 1)</p>
                                        <p>Text:&nbsp; 838255</p>
                                        <p><strong>National Suicide Prevention Hotline</strong></p>
                                        <p>Call&nbsp;the&nbsp;National Suicide Prevention Hotline&nbsp;at 1-800-273-TALK (1-800-273-8255) or TTY: 1-800-799-4889. This hotline is a 24-hour, toll-free suicide prevention service available to anyone in a
                                          suicidal crisis. You will be routed to the closest possible crisis center in your area. Your call is free and confidential.&nbsp;</p>
                                        <p>Link: <a href="https://suicidepreventionlifeline.org/" target="_blank">https://suicidepreventionlifeline.org/</a></p>
                                        <p><strong>Psychological Health Center of Excellence</strong></p>
                                        <p>Get the information you need with the Real Warriors Live Chat. A trained health resource consultant is ready to talk, listen and provide the guidance and resources you are looking for. Access our privacy
                                          policies and disclaimers to see our commitment to your confidentiality.</p>
                                        <p>Call: 1-800-273-8255&nbsp;</p>
                                        <p>This link takes you directly to the Real Warriors Live Chat line:
                                          <a href="https://chat.magellanhealth.com/Cutesoft_Client/CuteChat/DCOE_SupportClient.aspx###" target="_blank">https://chat.magellanhealth.com/Cutesoft_Client/CuteChat/DCOE_SupportClient.aspx###</a></p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2742044/service-members-and-military-families-in-crisis/">View More</a>
                                      </article>
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                    <h2 class="tab-title"><span>Military/Civilian Records, DEERS, &amp; DOD ID Cards</span></h2>
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                              <h3>Military/Civilian Records, DEERS, &amp; DOD ID Cards</h3>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3878" href="#collapse-3878-2742543" aria-expanded="false" aria-controls="collapse-3878-2742543">DOD ID Card Issuance and Replacement <i class="fas fa-chevron-up"></i></a>
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                                        <p>The Department of Defense issues a common access card, or CAC, ''smart'' ID card to active-duty military personnel, Selected Reserve, DOD civilian employees, and eligible contractor personnel. A uniformed
                                          service ID card, or USID, is issued to military family members and military retirees to access service benefits and privileges. Military personnel, retirees, and their family members should notify their
                                          security office IMMEDIATELY if an ID card is lost, stolen, or misplaced.</p>
                                        <p>Information about obtaining and managing your CAC or USIC card is found on the <a href="https://www.cac.mil/" target="_blank">DOD common access card website</a>.</p>
                                        <p>Additional information and assistance is available at these DOD websites:</p>
                                        <p>Link: <a href="https://www.dmdc.osd.mil/self_service/rapids/" target="_blank">https://www.dmdc.osd.mil/self_service/rapids/</a></p>
                                        <p>Link: <a href="https://milconnect.dmdc.osd.mil/milconnect/public/faq/Documentation-ID_Cards" target="_blank">https://milconnect.dmdc.osd.mil/milconnect/public/faq/Documentation-ID_Cards</a></p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2742543/dod-id-card-issuance-and-replacement/">View More</a>
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                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3878" href="#collapse-3878-2742527" aria-expanded="false" aria-controls="collapse-3878-2742527">Updating Defense Enrollment Eligibility Reporting System <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                        <p>The <a href="https://milconnect.dmdc.osd.mil/milconnect/public/faq/DEERS-Updating_and_Correcting_DEERS_Data" target="_blank">Defense Enrollment Eligibility Reporting System, or DEERS</a>, database contains
                                          information for each uniformed service member (active duty, retired, or a member of a reserve component), U.S.-sponsored foreign military, DOD and uniformed services civilians, other personnel as directed by
                                          the DOD (including the patient population serviced through the Military Health Services System), and their eligible family members. DEERS registration is required for TRICARE eligibility and enrollment.</p>
                                        <p>You are responsible for keeping your information current on your record. Active Duty and retired service members are automatically registered in DEERS, but they must take action to register their family
                                          members and ensure they are correctly entered into the database. Once registered in DEERS it is important to keep your DEERS records updated when personal eligibility information changes. This includes
                                          addresses and family status (marriage, divorce, birth, adoption, etc.). Mistakes in the DEERS database can cause problems with TRICARE claims, so it is critical to maintain your DEERS information. Retail
                                          network pharmacies check TRICARE eligibility through DEERS. Prescriptions will be filled only for beneficiaries who are listed as eligible in DEERS.</p>
                                        <p>For more information on updating and correcting your information within DEERS please click on the link below.</p>
                                        <p>Link:
                                          <a href="https://milconnect.dmdc.osd.mil/milconnect/public/faq/DEERS-Updating_and_Correcting_DEERS_Data" target="_blank">https://milconnect.dmdc.osd.mil/milconnect/public/faq/DEERS-Updating_and_Correcting_DEERS_Data</a>
                                        </p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2742527/updating-defense-enrollment-eligibility-reporting-system/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3878" href="#collapse-3878-2742507" aria-expanded="false" aria-controls="collapse-3878-2742507">Requests for Upgrade of Discharge Characterization <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                        <p>Veterans who believe the characterization of their discharge from military service was unjust, erroneous, or warrants an upgrade are encouraged to apply for a discharge upgrade or correction.</p>
                                        <p>All branches of the military consider you to have a strong case for a discharge upgrade if you can show your discharge was connected to any of these categories:</p>
                                        <ul>
                                          <li>Mental health conditions, including posttraumatic stress disorder, or PTSD</li>
                                          <li>Traumatic brain injury, or TBI</li>
                                          <li>Sexual assault or harassment during military service</li>
                                          <li>Sexual orientation (including under the Don’t Ask, Don’t Tell policy)</li>
                                        </ul>
                                        <p>The Department of Defense and Department of Veterans Affairs jointly operate an online tool to easily submit your application. By answering a series of questions you will receive customized step-by-step
                                          instructions on how to apply for a discharge upgrade or correction.</p>
                                        <p>Link:&nbsp; <a href="https://www.va.gov/discharge-upgrade-instructions/" target="_blank">https://www.va.gov/discharge-upgrade-instructions/</a></p>
                                        <p>If you received a decision from the review board and you do not agree with it, please write the board and explain your reasoning. The correction board will assist you with information on how to appeal
                                          decisions.</p>
                                        <p>For service members with separation dates on or after December 20, 2019, the Discharge Appeal Review Board will provide a final review of discharge or dismissal characterization upgrade requests when
                                          petitioners have exhausted all available administrative remedies. To learn more about the DARB and how to apply for review, visit the
                                          <a href="https://afrba-portal.cce.af.mil/" target="_blank">Air Force Review Board Agency Portal</a>.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2742507/requests-for-upgrade-of-discharge-characterization/">View More</a>
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                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3878" href="#collapse-3878-2742476" aria-expanded="false" aria-controls="collapse-3878-2742476">Request Correction of Military Records <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                        <p>If you believe you are the victim of an error or injustice which affects your military record, you may apply for a correction of military records by completing and submitting a&nbsp;DD Form 149, Application
                                          for correction of military record. A few examples of records that may be corrected are: administrative information, pay and allowances, decorations and awards, performance evaluations and derogatory
                                          information, disabilities, promotions and rank, and discharge and separation.</p>
                                        <p>Submit your completed&nbsp;DD Form 149&nbsp;to the appropriate address on page 2 of the form.<br>
                                          <br> Link: <a href="https://www.esd.whs.mil/Portals/54/Documents/DD/forms/dd/dd0149.pdf" target="_blank">https://www.esd.whs.mil/Portals/54/Documents/DD/forms/dd/dd0149.pdf</a>
                                        </p>
                                        <p>If you received a decision from the corrections review board and you do not agree with it, please write the board and explain your reasoning. Reference the appropriate address on page 2 of DD Form 149. If
                                          you would like to check the status of your request, contact the Board directly:</p>
                                        <ul>
                                          <li>Air Force/Space Force – 240-612-5379</li>
                                          <li>Army –&nbsp;<a href="mailto:ARMY.ARBAINQUIRY@MAIL.MIL">ARMY.ARBAINQUIRY@MAIL.MIL</a></li>
                                          <li>Navy/Marine Corps – 703-604-6884</li>
                                        </ul>
                                        <p>Contact information for each board is listed below and on the back of DD Form 149:</p>
                                        <p>U.S. Army Review Boards Agency<br> 251 18th Street South, Ste. 385<br> Arlington, VA 22202-3531<br> Website:&nbsp;<a href="http://arba.army.pentagon.mil/" target="_blank">http://arba.army.pentagon.mil/</a>
                                        </p>
                                        <p>U.S. Navy and U.S. Marine Corps Board for Correction of Naval Records<br> 701 S. Courthouse Road, Building 12, Suite 1001<br> Arlington, VA 22204-2490<br> Phone: (703) 604-6884/(703) 604-6885<br>
                                          Website:&nbsp;<a href="https://www.secnav.navy.mil/mra/bcnr/Pages/default.aspx" target="_blank">https://www.secnav.navy.mil/mra/bcnr/Pages/default.aspx</a></p>
                                        <p>U.S. Air Force Board for Correction of Air Force Records<br>
                                          Website:&nbsp;&nbsp;<a href="https://afrba-portal.cce.af.mil/#board-info/bcmr/navbar" target="_blank">https://afrba-portal.cce.af.mil/#board-info/bcmr/navbar</a></p>
                                        <p>U.S. Coast Guard Department of Homeland Security<br> Office of the General Counsel Board for Correction of Military Records<br> 245 Murray Lane, Stop 0485<br> Washington, DC 20528-0485<br> Phone: (202)
                                          477-4099<br> Website:&nbsp;<a href="https://www.uscg.mil/Resources/Legal/BCMR/" target="_blank">https://www.uscg.mil/Resources/Legal/BCMR/</a></p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2742476/request-correction-of-military-records/">View More</a>
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                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3878" href="#collapse-3878-2742452" aria-expanded="false" aria-controls="collapse-3878-2742452">Requesting Military Records Including DD Form-214 <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                        <p>The U.S. Armed Forces maintain an Official Military Personnel File, or OMPF,&nbsp;for every veteran and service member. If you are a veteran or a member of the Army, Navy, Marines, or Air Force and are
                                          serving as active duty, reserve, or guard, or if you are retired, you can use&nbsp;the Defense Personnel Records Information Retrieval System page on the
                                          <a href="https://milconnect-pki.dmdc.osd.mil/milconnect/" target="_blank">milConnect website</a> to request and receive scanned copies of documents in your OMPF.</p>
                                        <p>In some cases, OMPF records are not yet scanned into the DPRIS system on milConnect. To determine whether your documents are available online, what to do if they are not, and for many more details about your
                                          OMPF documents, visit the <a href="https://milconnect.dmdc.osd.mil/milconnect/public/faq/Documentation-DPRIS" target="_blank">DPRIS section of the milConnect</a> frequently asked questions page.</p>
                                        <p>For OMPF records not available in milConnect, military veteran health records, or for records requests from a veteran's next of kin or a member of the public, please visit the National Archives - National
                                          Personnel Record Center, Military Personnel Records for assistance:</p>
                                        <p>Link: &nbsp;<a href="https://www.archives.gov/personnel-records-center/military-personnel" target="_blank">https://www.archives.gov/personnel-records-center/military-personnel</a><br> Link:&nbsp;
                                          <a href="https://www.archives.gov/personnel-records-center/other-medical-records" target="_blank">https://www.archives.gov/personnel-records-center/other-medical-records</a></p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2742452/requesting-military-records-including-dd-form-214/">View More</a>
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                    <h2 class="tab-title"><span>Military Community Support</span></h2>
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                              <h3>Military Community Support</h3>
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                                  <div class="panel-heading" role="tab" id="heading-3881-2743206">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3881" href="#collapse-3881-2743206" aria-expanded="false" aria-controls="collapse-3881-2743206">Gold Star &amp; Surviving Family Members – Benefits <i class="fas fa-chevron-up"></i></a>
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                                        <p>The DOD and other agencies are committed to connecting survivors with resources to relieve financial stress and provide assistance with decision-making around the death of a service member.
                                          <a href="https://www.militaryonesource.mil/family-relationships/gold-star-surviving-family/gold-star-surviving-family-benefits/" target="_blank">Military OneSource contains a list of helpful resources</a>.
                                        </p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2743206/gold-star-surviving-family-members-benefits/">View More</a>
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                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3881" href="#collapse-3881-2743201" aria-expanded="false" aria-controls="collapse-3881-2743201">Military Spouse Career Advancement Accounts Initiative <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                        <p>The Military Spouse Career Advancement Accounts initiative is a workforce development program. Its goal is to find an effective way to help military spouses get the training and education they need to have
                                          portable careers. Accounts for education and training leading to a credential in a portable field are available for eligible military spouses at
                                          <a href="https://mycaa.militaryonesource.mil/mycaa" target="_blank">https://mycaa.militaryonesource.mil/mycaa</a>.</p>
                                        <p>&nbsp;</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2743201/military-spouse-career-advancement-accounts-initiative/">View More</a>
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                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3881" href="#collapse-3881-2743176" aria-expanded="false" aria-controls="collapse-3881-2743176">Sending Care Packages to Military Members <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                        <p>Thank you for your desire to support the well-being of our service members. The Department of Defense does not operate a program for members of the general public to send care packages and holiday mail to
                                          deployed service members. However, those wishing to send materials to service members can do so by contacting any of the various non-DOD military service organizations who still do this work. One example is
                                          the American Red Cross, which has a <a href="https://www.redcross.org/volunteer/volunteer-opportunities/holidays-for-heroes.html" target="_blank">Holiday for Heroes program</a> run by their local state
                                          chapters.</p>
                                        <p>Family members, extended family members and friends who want to send care items to their military member should
                                          <a href="https://www.militaryonesource.mil/military-life-cycle/friends-extended-family/sending-a-military-care-package/" target="_blank">follow these tips provided by Military OneSource</a>.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2743176/sending-care-packages-to-military-members/">View More</a>
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                                  <div class="panel-heading" role="tab" id="heading-3881-2742724">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3881" href="#collapse-3881-2742724" aria-expanded="false" aria-controls="collapse-3881-2742724">Overseas Birth Certificate for Military Dependents <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                        <p>A child born abroad to a U.S. citizen parent or parents may acquire U.S. citizenship at birth if certain statutory requirements are met. In such a case, the Department of State will issue a Consular Report
                                          of Birth Abroad, also called a Form FS-240, in the child's name.&nbsp;</p>
                                        <p>Please visit the <a href="https://travel.state.gov/content/travel/en/records-and-authentications/requesting-a-vital-record-as-a-u-s--citizen.html" target="_blank">Department of State's website</a> for more
                                          information, including how the CRBA may be replaced or amended if necessary.&nbsp;</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2742724/overseas-birth-certificate-for-military-dependents/">View More</a>
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                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3881" href="#collapse-3881-2742694" aria-expanded="false" aria-controls="collapse-3881-2742694">Locating Service Members and Emergency Service Member Contact <i class="fas fa-chevron-up"></i></a>
                                    </h4>
                                  </div>
                                  <div id="collapse-3881-2742694" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-3881-2742694">
                                    <div class="panel-body">
                                      <article>
                                        <p>Requests for Service member contact information should be sent to the respective military branch of the individual whose information is being sought. However, in most cases, military regulations and the
                                          Privacy Act of 1974 do not permit the military departments to provide home addresses or telephone numbers of service personnel. Moreover, regulations do not permit the public dissemination of listings of
                                          names and addresses of service personnel.</p>
                                        <p>In cases of family emergency:<br> The American Red Cross assists DOD with relaying family member communications to military members and coordinating with the military commands for service members to be
                                          granted emergency leave as is necessary. To speak to a Red Cross Emergency Communications Specialist call: 1-877-272-7337. More information is found on the American Red Cross website at
                                          <a href="https://www.redcross.org/get-help/military-families/emergency-communication.html" target="_blank">https://www.redcross.org/get-help/military-families/emergency-communication.html</a>.</p>
                                        <p>To locate Americans abroad in event of an emergency, please contact the Department of State:</p>
                                        <ul>
                                          <li>From the U.S. &amp; Canada:&nbsp; 1-888-407-4747 (Option: 0)</li>
                                          <li>From Overseas: +1 202-501-4444</li>
                                          <li><a href="https://travel.state.gov/content/travel/en/international-travel/emergencies.html" target="_blank">https://travel.state.gov/content/travel/en/international-travel/emergencies.html</a></li>
                                        </ul>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2742694/locating-service-members-and-emergency-service-member-contact/">View More</a>
                                      </article>
                                    </div>
                                  </div>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3881" href="#collapse-3881-2742678" aria-expanded="false" aria-controls="collapse-3881-2742678">Military Health Care <i class="fas fa-chevron-up"></i></a>
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                                        <p>For detailed information on DOD health care services and benefits for military members, retirees and their families who are beneficiaries of the Military Health System, please visit these DOD websites:</p>
                                        <ul>
                                          <li>Military Health System:&nbsp; <a href="https://health.mil/" target="_blank">https://health.mil/</a></li>
                                          <li>TRICARE:&nbsp; <a href="https://www.tricare.mil/" target="_blank">https://www.tricare.mil/</a></li>
                                        </ul>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2742678/military-health-care/">View More</a>
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                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3881" href="#collapse-3881-2742658" aria-expanded="false" aria-controls="collapse-3881-2742658">Community-Based Military and Veteran Support Resources <i class="fas fa-chevron-up"></i></a>
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                                        <p>There are many outstanding nonprofit organizations that provide no-cost support and services to members of the military and veteran community. Although the DOD is not able to endorse or recommend individual
                                          organizations, some of these organizations may be found at these links:</p>
                                        <ul>
                                          <li>The National Resource Directory:&nbsp; <a href="https://nrd.gov/" target="_blank">https://nrd.gov/</a></li>
                                          <li>Community based support for military members and families:&nbsp;
                                            <a href="https://www.defense.gov/Resources/Community-Support-of-Troops/" target="_blank">https://www.defense.gov/Resources/Community-Support-of-Troops/</a></li>
                                          <li>Community based support for veterans:&nbsp; <a href="https://www.defense.gov/Resources/Veteran-Support-Organizations/" target="_blank">https://www.defense.gov/Resources/Veteran-Support-Organizations/</a>
                                          </li>
                                        </ul>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2742658/community-based-military-and-veteran-support-resources/">View More</a>
                                      </article>
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                                  <div class="panel-heading" role="tab" id="heading-3881-2742641">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3881" href="#collapse-3881-2742641" aria-expanded="false" aria-controls="collapse-3881-2742641">Military Installation Resources <i class="fas fa-chevron-up"></i></a>
                                    </h4>
                                  </div>
                                  <div id="collapse-3881-2742641" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-3881-2742641">
                                    <div class="panel-body">
                                      <article>
                                        <p>The <a href="https://installations.militaryonesource.mil/" target="_blank">Military One Source military installation directory</a> offers a search engine to find specific military installation offices and
                                          resources. Whether you are planning a move to your next duty station or need general information about installations, this site is a useful resource that contains overviews, contacts for programs and
                                          services, check-in procedures, and community information for installations worldwide.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2742641/military-installation-resources/">View More</a>
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                                  <div class="panel-heading" role="tab" id="heading-3881-2742566">
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3881" href="#collapse-3881-2742566" aria-expanded="false" aria-controls="collapse-3881-2742566">Department of Defense Support for the Military Community <i class="fas fa-chevron-up"></i></a>
                                    </h4>
                                  </div>
                                  <div id="collapse-3881-2742566" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-3881-2742566">
                                    <div class="panel-body">
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                                        <p><a href="https://www.militaryonesource.mil/" target="_blank">Military OneSource</a> is the 24/7 connection to information, answers and support for military members and their families working to reach their
                                          goals, overcome challenges, and thrive as members of our military community.</p>
                                        <p>Military OneSource also offers portals with information and services pertinent to each military service branch at
                                          <a href="https://www.militaryonesource.mil/branch-of-service/" target="_blank">https://www.militaryonesource.mil/branch-of-service/</a>.</p>
                                        <p>In addition to Military OneSource, DOD operates a network of websites that offer specific assistance for military members and families:</p>
                                        <p>American Forces Travel:&nbsp; <a href="https://www.americanforcestravel.com/" target="_blank">https://www.americanforcestravel.com/</a></p>
                                        <p>Blog Brigade:&nbsp; <a href="https://blog-brigade.militaryonesource.mil/" target="_blank">https://blog-brigade.militaryonesource.mil/</a></p>
                                        <p>DOD Customer Moving Portal:&nbsp; <a href="https://move.mil/" target="_blank">https://move.mil/</a></p>
                                        <p>Education Directory for Children with Special Needs:&nbsp; <a href="https://efmpeducationdirectory.militaryonesource.mil/" target="_blank">https://efmpeducationdirectory.militaryonesource.mil/</a></p>
                                        <p>Exceptional Military Family Program:&nbsp; <a href="https://efmpandme.militaryonesource.mil/" target="_blank">https://efmpandme.militaryonesource.mil/</a></p>
                                        <p>MilitaryChildCare Portal:&nbsp; <a href="https://militarychildcare.com/" target="_blank">https://militarychildcare.com/</a></p>
                                        <p>Military Installation Resource Directory:&nbsp; <a href="https://installations.militaryonesource.mil/" target="_blank">https://installations.militaryonesource.mil/</a></p>
                                        <p>Military Spouse Employment Partnership: <a href="https://msepjobs.militaryonesource.mil/msep/" target="_blank">https://msepjobs.militaryonesource.mil/msep/</a></p>
                                        <p>Military Life Learning:&nbsp; <a href="https://millifelearning.militaryonesource.mil/" target="_blank">https://millifelearning.militaryonesource.mil/</a></p>
                                        <p>MyCareer Advancement:&nbsp; <a href="https://mycaa.militaryonesource.mil/mycaa/" target="_blank">https://mycaa.militaryonesource.mil/mycaa/</a></p>
                                        <p>Plan My Deployment:&nbsp; <a href="https://planmydeployment.militaryonesource.mil/" target="_blank">https://planmydeployment.militaryonesource.mil/</a></p>
                                        <p>Plan My Move:&nbsp; <a href="https://planmymove.militaryonesource.mil/" target="_blank">https://planmymove.militaryonesource.mil/</a></p>
                                        <p>Spouse Education and Career Opportunities: <a href="https://myseco.militaryonesource.mil/portal/" target="_blank">https://myseco.militaryonesource.mil/portal/</a></p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2742566/department-of-defense-support-for-the-military-community/">View More</a>
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                  <div id="veteran-community-support" class="help-center-list">
                    <h2 class="tab-title"><span>Veteran Community Support &amp; Information</span></h2>
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                              <h3>Veteran Community Support &amp; Information</h3>
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                                <div class="panel panel-default">
                                  <div class="panel-heading" role="tab" id="heading-3882-2746328">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3882" href="#collapse-3882-2746328" aria-expanded="false" aria-controls="collapse-3882-2746328">Use of Military Rank by Retired Military Members <i class="fas fa-chevron-up"></i></a>
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                                        <p>All retired military members are permitted to use their military titles socially and in connection with commercial enterprises. Such military titles must never be used in any manner which may bring discredit
                                          to the uniformed services.</p>
                                        <p>The use of military titles is prohibited in connection with commercial enterprises when such use, with or without the intent to mislead, gives rise to any appearance of sponsorship or approval by the
                                          uniformed services or the Department of Defense.</p>
                                        <p>Military titles will not be a part of the signature block of a retired service member when signing official correspondence as a civil service employee.</p>
                                        <p>Retirees not on active duty will not use their military titles in connection with public appearances outside the United States unless such use is authorized by the appropriate overseas commander.</p>
                                        <p>When military titles are used by members to sign their names to documents that pertain to them personally, they must show that they are in a retired status after the grade. Social and business calling cards
                                          must reflect the retired status.</p>
                                        <p>In a military office, retirees using military titles on the telephone could lead to confusion and unwitting misrepresentation, conveying the impression of active-duty status. In any case, common sense is the
                                          guide when a retired service member works for the Government. No reasonable retired officer would invite awkwardness when employed in a military office by insisting on being called by a military title if such
                                          title outranks the retired service member's active-duty chief.</p>
                                        <p>The retired service member's use of his rightful title in government employment is guided by his acceptance of his civilian status and loyal conformance to the established channels of command. Local customs,
                                          practices and conditions of employment are the primary influencing factors.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2746328/use-of-military-rank-by-retired-military-members/">View More</a>
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                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3882" href="#collapse-3882-2746312" aria-expanded="false" aria-controls="collapse-3882-2746312">Veteran and Next of Kin Requests for Replacement Medals <i class="fas fa-chevron-up"></i></a>
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                                        <p>The process for requesting replacement military medals varies depending on the service branch and when the veteran served. The
                                          <a href="https://www.archives.gov/veterans/replace-medals" target="_blank">National Personnel Records Center's website</a> provides helpful information on submitting requests for the replacement of lost
                                          military service medals, decorations, and awards.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2746312/veteran-and-next-of-kin-requests-for-replacement-medals/">View More</a>
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                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3882" href="#collapse-3882-2746214" aria-expanded="false" aria-controls="collapse-3882-2746214">Veteran Burial Benefits <i class="fas fa-chevron-up"></i></a>
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                                        <p>Please accept our condolences. The VA offers many benefits to offset the cost of burial. The <a href="https://www.benefits.va.gov/compensation/claims-special-burial.asp" target="_blank">VA website</a> has
                                          information on eligibility and how to apply.</p>
                                        <p>Other information regarding VA burial benefits such as flags, headstones and markers is provided by the <a href="https://www.cem.va.gov/" target="_blank">National Cemetery Administration</a>.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2746214/veteran-burial-benefits/">View More</a>
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                                  <div class="panel-heading" role="tab" id="heading-3882-2746201">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3882" href="#collapse-3882-2746201" aria-expanded="false" aria-controls="collapse-3882-2746201">Arranging Military Funeral Honors for a Veteran <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                        <p>Please accept our condolences on the loss of your loved one. Rendering military funeral honors is one way to show the deep gratitude to those who, in times of war and peace, have faithfully defended our
                                          country. This ceremonial paying of respect is the final demonstration a grateful Nation can provide and it is our commitment to recognize the sacrifice and contributions of our Nation's veterans. By law, an
                                          honor guard detail for the burial of an eligible veteran consists of at least two members of the U.S. Armed Forces, and at least one member of the detail must be a representative from the deceased veteran's
                                          service branch. The honor detail performs a ceremony that includes the playing of taps and the folding and presentation of the American flag to the next of kin. Your funeral director can help you request
                                          military funeral honors.&nbsp;</p>
                                        <p>Link:
                                          <a href="https://www.militaryonesource.mil/leaders-service-providers/casualty-assistance/funeral-directory-and-planner-resources/" target="_blank">https://www.militaryonesource.mil/leaders-service-providers/casualty-assistance/funeral-directory-and-planner-resources/</a>
                                        </p>
                                        <p>Link: National Cemetery Administration: <a href="https://www.cem.va.gov/" target="_blank">https://www.cem.va.gov/</a></p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2746201/arranging-military-funeral-honors-for-a-veteran/">View More</a>
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                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3882" href="#collapse-3882-2746192" aria-expanded="false" aria-controls="collapse-3882-2746192">Veteran Survivor Services <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                  <div id="collapse-3882-2746192" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-3882-2746192">
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                                        <p>The <a href="https://www.va.gov/SURVIVORS/index.asp" target="_blank">Office of Survivors Assistance</a> was established by Public Law 110-389, Title II, Section 222, in October 2008, to serve as a resource
                                          regarding all benefits and services furnished by the Department to Survivors and Dependents of deceased Veterans and members of the Armed Forces.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2746192/veteran-survivor-services/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3882" href="#collapse-3882-2746183" aria-expanded="false" aria-controls="collapse-3882-2746183">Veteran ID Card <i class="fas fa-chevron-up"></i></a>
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                                        <p>A Veteran ID Card, or VIC, is a form of photo ID you can use to get discounts offered to veterans at many restaurants, hotels, stores, and other businesses. Find out if you are eligible for a Veteran ID
                                          Card—and how to apply: <a href="https://www.va.gov/records/get-veteran-id-cards/vic/" target="_blank">https://www.va.gov/records/get-veteran-id-cards/vic/</a>.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2746183/veteran-id-card/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3882" href="#collapse-3882-2746174" aria-expanded="false" aria-controls="collapse-3882-2746174">Veteran Service Organizations <i class="fas fa-chevron-up"></i></a>
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                                        <p>Many VSOs advocate for the well-being of the veteran community and will assist with applications for veterans benefits and appeals. The Department of Veterans Affairs maintains a directory of veterans'
                                          service organizations on its website at <a href="https://www.va.gov/vso/" target="_blank">https://www.va.gov/vso/</a>.</p>
                                        <p>Some VSOs are additional recognized or approved by the VA Secretary for purposes of preparation, presentation, and prosecution of claims under laws administered by the Department of Veterans Affairs.
                                          Individuals seeking such representation should only rely on information found in the&nbsp;VA Office of General Counsel Search for Accredited Attorneys, Claims Agents, or Veterans Service Organizations
                                          Representatives. Learn more at <a href="https://www.va.gov/ogc/apps/accreditation/index.asp" target="_blank">https://www.va.gov/ogc/apps/accreditation/index.asp</a>.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2746174/veteran-service-organizations/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3882" href="#collapse-3882-2746163" aria-expanded="false" aria-controls="collapse-3882-2746163">Veteran Health Care System <i class="fas fa-chevron-up"></i></a>
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                                        <p>For detailed information on health care services for veterans provided by the Department of Veterans Affairs, please visit the
                                          <a href="https://www.va.gov/health/" target="_blank">VA Health Administration website</a>.</p>
                                        <p>Military retirees who are eligible to receive healthcare services from DOD may find information about their benefits at these DOD websites - the
                                          <a href="https://health.mil/" target="_blank">Military Health System website</a> and the <a href="https://www.tricare.mil/" target="_blank">Tricare website</a>.&nbsp;</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2746163/veteran-health-care-system/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3882" href="#collapse-3882-2746149" aria-expanded="false" aria-controls="collapse-3882-2746149">General Information on Veteran Benefits and Support <i class="fas fa-chevron-up"></i></a>
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                                        <p>The <a href="https://www.va.gov/" target="_blank">Department of Veterans Affairs</a>, or VA, has jurisdiction over most veterans' issues and is responsible for programs that support the health and well-being
                                          of our Nation's military veterans:</p>
                                        <p><strong>Additional assistance may be found at these VA resources</strong>:</p>
                                        <ul>
                                          <li>MyVA411 main information line: 1-800-698-2411</li>
                                          <li>VA benefits hotline: 1-800-827-1000</li>
                                          <li>GI Bill Hotline: 1-888-442-4551</li>
                                          <li>VA Health Benefits Hotline: 877-222-8387</li>
                                          <li>My HealtheVet Help Desk: 1-877-327-0022</li>
                                          <li>VA Inquiry Routing &amp; Information System: <a href="https://iris.custhelp.va.gov/" target="_blank">https://iris.custhelp.va.gov/</a></li>
                                        </ul>
                                        <p><strong>Veteran Affairs Public Affairs</strong>:</p>
                                        <ul>
                                          <li>Email: <a href="mailto:vapublicaffairs@va.gov">vapublicaffairs@va.gov</a></li>
                                          <li>Phone: 202-461-7600</li>
                                        </ul>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2746149/general-information-on-veteran-benefits-and-support/">View More</a>
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                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3882" href="#collapse-3882-2746142" aria-expanded="false" aria-controls="collapse-3882-2746142">Veterans in Crisis <i class="fas fa-chevron-up"></i></a>
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                                        <p><strong>Veterans Crisis Line</strong><br> If you are a Veteran in crisis or are concerned about one, connect with the <a href="https://www.veteranscrisisline.net" target="_blank">Veterans Crisis Line</a> to
                                          reach caring, qualified responders with the Department of Veterans Affairs. Many of them are Veterans themselves. Call&nbsp;1-800-273-8255 (Press 1) or text&nbsp;838255.&nbsp;</p>
                                        <p><strong>National Suicide Prevention Hotline</strong><br> Call&nbsp;the&nbsp;<a href="https://suicidepreventionlifeline.org/" target="_blank">National Suicide Prevention Hotline</a>&nbsp;at 1-800-273-TALK
                                          (1-800-273-8255) or TTY: 1-800-799-4889. This hotline is a 24-hour, toll-free suicide prevention service available to anyone in a suicidal crisis. You will be routed to the closest possible crisis center in
                                          your area. Your call is free and confidential.&nbsp;</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2746142/veterans-in-crisis/">View More</a>
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                  <div id="human-resources" class="help-center-list">
                    <h2 class="tab-title"><span>Human Resources, Pay, Taxes, &amp; Finances</span></h2>
                    <div id="dnn_ctr3883_ModuleContent" class="DNNModuleContent ModArticleCSDashboardC">
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                              <h3>Human Resources, Pay, Taxes, &amp; Finances</h3>
                              <div class="panel-group" id="accordionPopular-3883" role="tablist" aria-multiselectable="true">
                                <div class="panel panel-default">
                                  <div class="panel-heading" role="tab" id="heading-3883-2762651">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3883" href="#collapse-3883-2762651" aria-expanded="false" aria-controls="collapse-3883-2762651">Congratulatory Retirement Letters <i class="fas fa-chevron-up"></i></a>
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                                        <p>Eligible retiring DOD civilian employees and military members may request a Presidential Congratulatory Retirement Letter and/or Secretary of Defense Congratulatory Retirement Letter.</p>
                                        <p>For a Presidential letter, requesters must have at least 30 years of combined military and federal service. For a Secretary of Defense letter, requesters must have at least 25 years of combined military and
                                          federal service.</p>
                                        <p>The process and package templates for requesting these letters are found on <a href="https://www.esd.whs.mil/CMD/" target="_blank">Executive Services Directorate Correspondence Division website</a>, in the
                                          Downloadable Template section.&nbsp;</p>
                                        <p>Request packages should be submitted electronically.&nbsp; Instructions for submitting Presidential Appreciation Letters can be found
                                          at&nbsp;<a href="https://www.esd.whs.mil/CMD/ploa/" target="_blank">https://www.esd.whs.mil/CMD/ploa/</a>.&nbsp;</p>
                                        <p>Completed Secretary of Defense letter requests are emailed to <a href="mailto:whs.pentagon.esd.mbx.white-house-suspense-desk@mail.mil">whs.pentagon.esd.mbx.white-house-suspense-desk@mail.mil</a>.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2762651/congratulatory-retirement-letters/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3883" href="#collapse-3883-2761984" aria-expanded="false" aria-controls="collapse-3883-2761984">Tax Information for Service Members and Veterans <i class="fas fa-chevron-up"></i></a>
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                                        <p>For detailed information on <a href="https://www.irs.gov/individuals/military" target="_blank">Federal tax rules and benefits for military members</a>, please visit the
                                          <a href="https://www.irs.gov/individuals/military" target="_blank">Internal Revenue Service website</a>.</p>
                                        <p>Military members, including retirees, are eligible to receive free tax consultation and preparation at
                                          <a href="https://www.militaryonesource.mil/financial-legal/tax-resource-center/preparing-filing-and-refunds/volunteer-income-tax-assistance-program/" target="_blank">Volunteer Income Tax Assistance locations</a>.
                                        </p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2761984/tax-information-for-service-members-and-veterans/">View More</a>
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                                  <div class="panel-heading" role="tab" id="heading-3883-2761941">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3883" href="#collapse-3883-2761941" aria-expanded="false" aria-controls="collapse-3883-2761941">Pay Tables for Active Duty Members and DOD Civilian Employees <i class="fas fa-chevron-up"></i></a>
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                                        <p><strong>Military Members</strong><br> Information about <a href="https://militarypay.defense.gov/" target="_blank">military pay and benefits</a> may be found on the Military Pay and Benefits Website operated
                                          by the Office of the Under Secretary of Defense for Personnel and Readiness.</p>
                                        <p>In addition, the <a href="https://www.dfas.mil/militarymembers/payentitlements/Pay-Tables/military-pay-charts/" target="_blank">Defense Finance and Accounting Service (DFAS)</a> publishes current pay charts
                                          and other important information and resources related to military pay, other benefits and allowances and withholdings.</p>
                                        <p><strong>DOD Civilian Employees</strong><br> Current pay tables for all Federal employees, including DOD employees, may be found on the
                                          <a href="https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/" target="_blank">Office of Personnel Management (OPM) website</a>.</p>
                                        <p>&nbsp;</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2761941/pay-tables-for-active-duty-members-and-dod-civilian-employees/">View More</a>
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                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3883" href="#collapse-3883-2746464" aria-expanded="false" aria-controls="collapse-3883-2746464">Reporting Death of a Family Member, Retiree, or DOD Annuitant <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                  <div id="collapse-3883-2746464" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-3883-2746464">
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                                        <p>Please accept our condolences on the loss of your loved one. Although this is a difficult time, it's crucial to promptly report the death of a family member, retiree, or other DOD annuitant.</p>
                                        <ul>
                                          <li>Report Death of a Military Family Member:
                                            <a href="https://milconnect.dmdc.osd.mil/milconnect/public/faq/Life_Events-Death_of_a_Family_Member" target="_blank">https://milconnect.dmdc.osd.mil/milconnect/public/faq/Life_Events-Death_of_a_Family_Member</a>
                                          </li>
                                          <li>Report an SBP Annuitant's Death: <a href="https://www.dfas.mil/RetiredMilitary/survivors/annuitant-death/" target="_blank">https://www.dfas.mil/RetiredMilitary/survivors/annuitant-death/</a>&nbsp;</li>
                                          <li>Report Military Retiree death: <a href="https://www.dfas.mil/RetiredMilitary/survivors/Retiree-Death">https://www.dfas.mil/RetiredMilitary/survivors/Retiree-Death</a></li>
                                          <li>Report Death of Retired DOD Civilian Employee:
                                            <a href="https://www.opm.gov/retirement-services/my-annuity-and-benefits/life-events/death/report-of-death/">https://www.opm.gov/retirement-services/my-annuity-and-benefits/life-events/death/report-of-death/</a>
                                          </li>
                                          <li>Report Death of a DOD Civilian retiree or survivor annuitant:&nbsp; <a href="https://rsreporting.opm.gov/AnnuitantDeath" target="_blank">https://rsreporting.opm.gov/AnnuitantDeath</a></li>
                                        </ul>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2746464/reporting-death-of-a-family-member-retiree-or-dod-annuitant/">View More</a>
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                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3883" href="#collapse-3883-2746449" aria-expanded="false" aria-controls="collapse-3883-2746449">Pay Processing:  DFAS and MyPay <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                  <div id="collapse-3883-2746449" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-3883-2746449">
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                                        <p><strong>Defense Finance and Accounting Service</strong><br> As one of the world’s largest finance and accounting operations,&nbsp;<a href="https://www.dfas.mil/" target="_blank">DFAS</a> manages and
                                          processes the pay for all DOD military and civilian personnel, retirees and annuitants, as well as major DOD contractors and vendors.</p>
                                        <p>Nearly all questions about pay and annuities will be answered by reviewing the extensive DFAS frequently asked questions pages and its secure
                                          <a href="https://www.dfas.mil/dfas/AskDFAS/" target="_blank">AskDFAS system</a>.</p>
                                        <p>If you still have questions or need to speak with a DFAS professional, please visit the <a href="https://www.dfas.mil/customerservice/" target="_blank">DFAS customer service center</a> to find the correct
                                          phone numbers to reach the appropriate customer service team member:</p>
                                        <p><strong>myPay</strong><br>
                                          <a href="https://mypay.dfas.mil/#/" target="_blank">myPay</a> is the online system operated by DFAS for military members, retirees and DOD civilian employees to access their pay information and make their own
                                          changes immediately with user-friendly technology. You can access myPay nearly 24 hours a day, 7 days a week to change or review your current information, or to check your most recent pay statement. myPay is
                                          reliable – The information you input transfers directly to your pay system.
                                        </p>
                                        <p>With myPay, you can*:</p>
                                        <ul>
                                          <li>View, print, and save leave and earnings statements</li>
                                          <li>View and print tax statements</li>
                                          <li>Manage the delivery method for all your statements</li>
                                          <li>Change federal and state tax withholdings</li>
                                          <li>Update bank account and electronic fund transfer information</li>
                                          <li>Make address changes</li>
                                          <li>View and print travel vouchers</li>
                                          <li>Control Thrift Savings Plan enrollment</li>
                                          <li>View, print or save your Retiree Account Statement</li>
                                          <li>View, print or save your Combat-Related Special Compensation Statement</li>
                                          <li>Start, stop or change electronic allotments to financial institutions</li>
                                          <li>Change your mailing or e-mail address</li>
                                          <li>Make changes to your direct deposit information</li>
                                          <li>View, print or save your IRS Form 1099R</li>
                                          <li>Turn on your Retiree Newsletter notification</li>
                                          <li>Subscribe to the Retiree Newsletter</li>
                                        </ul>
                                        <p>* Features may vary by agency and armed service and status. You can get a current list of the items you can change using myPay from your servicing payroll office or your customer service representative.</p>
                                        <p>For additional assistance, visit myPay Frequently Asked Questions at <a href="https://mypay.dfas.mil/#FaqTop1" target="_blank">https://mypay.dfas.mil/#FaqTop1</a>.</p>
                                        <p>If you have problems&nbsp;using myPay or with your myPay Password, contact myPay customer service:</p>
                                        <p><strong>By Phone</strong><br> *Centralized Customer Support Unit*<br> Toll free: 1-888-DFAS411 or 1-888-332-7411<br> Commercial: (216) 522-5096<br> Defense Switching Network (DSN): 580-5096<br> Hours of
                                          Operation: Monday - Friday, 8 a.m. to 5 p.m. ET</p>
                                        <p><strong>By Email</strong><br> Review FAQs and Submit a question using&nbsp;ASK myPay |
                                          <a href="https://corpweb1.dfas.mil/askDFAS/custMain.action?mid=2" target="_blank">https://corpweb1.dfas.mil/askDFAS/custMain.action?mid=2</a></p>
                                        <p><strong>In Person</strong><br> Obtain an in-person Password reset from a myPay&nbsp;Trusted Agent
                                          <a href="https://corpweb1.dfas.mil/askDFAS/custTASOLoad.do" target="_blank">https://corpweb1.dfas.mil/askDFAS/custTASOLoad.do</a></p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2746449/pay-processing-dfas-and-mypay/">View More</a>
                                      </article>
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                                  <div class="panel-heading" role="tab" id="heading-3883-2746440">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3883" href="#collapse-3883-2746440" aria-expanded="false" aria-controls="collapse-3883-2746440">Separated DOD Civilian Employee Personnel Records <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                        <p>The National Personnel Records Center's Federal Records Center Program maintains the <a href="https://www.archives.gov/st-louis/opf" target="_blank">Official Personnel Folders</a> of former Federal civilian
                                          employees whose employment ended after 1951. Former Federal civilian employees (the person of record), authorized third-party requesters and others can access these OPFs. Former Federal civilian employees may
                                          request access to their OPF, after 120 days from separation date, either in person or electronically.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2746440/separated-dod-civilian-employee-personnel-records/">View More</a>
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                                <div class="panel panel-default">
                                  <div class="panel-heading" role="tab" id="heading-3883-2746429">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3883" href="#collapse-3883-2746429" aria-expanded="false" aria-controls="collapse-3883-2746429">Security Clearance Questions <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                  <div id="collapse-3883-2746429" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-3883-2746429">
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                                        <p>The <a href="https://www.dcsa.mil/mc/pv/" target="_blank">Defense Counterintelligence Security Agency</a> is the primary investigative service provider for the Federal Government, conducting 95% of all
                                          background investigations for over 100 agencies. DCSA also provides an end-to-end vetting service for DOD services and components including submissions, investigations, adjudications, and continuous vetting.
                                        </p>
                                        <p>For questions regarding the status of an individual's security clearance, individuals should contact their security manager or designated security official for assistance.</p>
                                        <p>More information about adjudication status and how to appeal decisions is found on the <a href="https://www.dcsa.mil/mc/pv/mbi/status/" target="_blank">DCSA website</a>.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2746429/security-clearance-questions/">View More</a>
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                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3883" href="#collapse-3883-2746386" aria-expanded="false" aria-controls="collapse-3883-2746386">Employment Verification <i class="fas fa-chevron-up"></i></a>
                                    </h4>
                                  </div>
                                  <div id="collapse-3883-2746386" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-3883-2746386">
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                                      <article>
                                        <p>The Department of Defense does not verify employment for active-duty military members or for civilian employees by telephone. If you represent an organization that is seeking employment verification of a
                                          military member or if DOD civilian employee is applying to your organization for a service or job, please use the contact phone numbers on the person's application or resume to reach the DOD office or
                                          military organization at which they work or have worked.</p>
                                        <p>Employment verification at the DOD level is managed through websites or through the military services.</p>
                                        <p><strong>For Current DOD Civilian Employees</strong>:<br> The <a href="https://www.dcpas.osd.mil/Content/Documents/DCPDS-EV-FactSheet-LO.pdf" target="_blank">Defense Civilian Employment Verification</a> is an
                                          online self-service tool allowing current DOD employees to send employment and/ or salary information to an external organization (business, bank, credit union) or person directly from the Defense Civilian
                                          Personnel Data System in a password-protected document via email.</p>
                                        <p><strong>For DOD Civilian Retirees and Military Retirees</strong>:<br> Your Retiree Account Statement contains information on your pay and deductions that many potential creditors require, and your latest RAS
                                          is always available on myPay. You may also request a hard copy RAS be mailed to you by calling the Retired and Annuitant Pay Customer Care Center at 1-800-321-1080. Learn more at
                                          <a href="http://www.dfas.mil/retiredmilitary/manage/payverification.html" target="_blank">http://www.dfas.mil/retiredmilitary/manage/payverification.html</a> and
                                          <a href="https://www.dcpas.osd.mil/Content/Documents/DCPDS-EV-FormerEmployees-FactSheet-LO.pdf" target="_blank">https://www.dcpas.osd.mil/Content/Documents/DCPDS-EV-FormerEmployees-FactSheet-LO.pdf</a>.</p>
                                        <p><strong>For Currently Serving Military Members</strong>:<br> There are times when you may need to
                                          <a href="https://www.dfas.mil/militarymembers/statusverification/" target="_blank">verify your status as a military member</a>. Whether you are renting an apartment, purchasing a car or other reason, your
                                          Leave and Earning Statement (available via&nbsp;myPay) provides details on your pay grade, pay and entitlements, and deductions. There may be times when the business you are dealing with desires more than
                                          your LES or ID card as proof of your current military status. In these cases, we recommend you contact your personnel or finance office for assistance.</p>
                                        <p><strong>For Military Service Verification Under the Civil Relief Act</strong>:<br> SCRA is a program that provides certain protections in lending for service members who are called to Active Duty. Lenders
                                          seeking to verify active-duty status for military members, as authorized under the SCRA may do so using the
                                          <a href="https://scra.dmdc.osd.mil/scra/#/home" target="_blank">Defense Manpower Data Center SCRA website</a>.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2746386/employment-verification/">View More</a>
                                      </article>
                                    </div>
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                                  <div class="panel-heading" role="tab" id="heading-3883-2746339">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3883" href="#collapse-3883-2746339" aria-expanded="false" aria-controls="collapse-3883-2746339">Civilian and Military Human Relations Employee Support <i class="fas fa-chevron-up"></i></a>
                                    </h4>
                                  </div>
                                  <div id="collapse-3883-2746339" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-3883-2746339">
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                                      <article>
                                        <p><strong>Civilian Employees and military members within the Office of the Secretary of Defense</strong>, DOD agencies and field activities and select government organizations are serviced by the DOD
                                          <a href="https://www.whs.mil/Directorates/Human-Resources-Directorate-HRD/" target="_blank">Washington Headquarters Services Human Resources Directorate</a>.</p>
                                        <p><strong>Civilian employees of the military departments</strong> should refer to their local human relations and employee support offices for specific assistance with civilian employment matters.</p>
                                        <p><strong>Uniformed military members</strong> are serviced by their respective service branch human resources or personnel commands:</p>
                                        <p><strong>U.S. Army Human Resource Command Services</strong></p>
                                        <ul>
                                          <li><a href="https://www.hrc.army.mil/content/Army%20Service%20Center" target="_blank">https://www.hrc.army.mil/content/Army%20Service%20Center</a></li>
                                          <li><a href="https://www.armyresilience.army.mil/" target="_blank">https://www.armyresilience.army.mil/</a></li>
                                          <li>Army Public Affairs 703-697-9603</li>
                                        </ul>
                                        <p><strong>United States Marine Human Resources Command</strong></p>
                                        <ul>
                                          <li>Contact Number: (703) 614-8371</li>
                                          <li><a href="https://www.hqmc.marines.mil/hrom/Unit-Home/HROMNSFArlingtonOffice/" target="_blank">https://www.hqmc.marines.mil/hrom/Unit-Home/HROMNSFArlingtonOffice/</a></li>
                                        </ul>
                                        <p><strong>Navy Human Resources</strong></p>
                                        <ul>
                                          <li>MyNavy Career Center, or MNCC, is the 24/7 MyNavy HR resource support center for all Human Resource support for Sailors and their families</li>
                                          <li><a href="https://www.mynavyhr.navy.mil/Support-Services/MyNavy-Career-Center/" target="_blank">https://www.mynavyhr.navy.mil/Support-Services/MyNavy-Career-Center/</a></li>
                                          <li>Career, Pay or Personnel Help: (833) 330-MNCC (6622)</li>
                                        </ul>
                                        <p><strong>U.S. Air Force Human Resources</strong></p>
                                        <ul>
                                          <li>For personnel issues: 1-800-525-0102</li>
                                          <li>myPers/A1 Service Desk: -1-800-525-0102/Option 5</li>
                                          <li>Air Force Portal Help Desk: 1-877-596-5771/Option 7</li>
                                          <li>Public Affairs Support: 1-210-565-2334/Option 2</li>
                                          <li>AFPC Inspector General: 1-210-565-3200</li>
                                          <li>Air Force Survey Office: 1-210-565-2776</li>
                                          <li>Pay Issues Defense Finance and Accounting Service: 1-888-332-7411</li>
                                        </ul>
                                        <p><strong>Space Force Human Resources</strong></p>
                                        <ul>
                                          <li>For Personnel Issues: (800) 525-0102</li>
                                          <li>Public Inquiries: (703) 695-3039</li>
                                        </ul>
                                        <p><strong>United States Coast Guard</strong></p>
                                        <ul>
                                          <li>Personnel Center: (866) 772-8371</li>
                                          <li>
                                            <a href="https://www.dcms.uscg.mil/Our-Organization/Assistant-Commandant-for-Human-Resources-CG-1/Contact-CG-1/" target="_blank">https://www.dcms.uscg.mil/Our-Organization/Assistant-Commandant-for-Human-Resources-CG-1/Contact-CG-1/</a>
                                          </li>
                                        </ul>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2746339/civilian-and-military-human-relations-employee-support/">View More</a>
                                      </article>
                                    </div>
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                    <h2 class="tab-title"><span>Public Affairs &amp; Community Engagement</span></h2>
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                              <h3>Public Affairs &amp; Community Engagement</h3>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3884" href="#collapse-3884-2762743" aria-expanded="false" aria-controls="collapse-3884-2762743">Scout Certificate Request <i class="fas fa-chevron-up"></i></a>
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                                        <p>If you would like to receive a letter/certificate for an Eagle Scout or Girl Scout Gold Medal award to celebrate his/her accomplishment, please send a request letter to:</p>
                                        <p>OATSD (Public Affairs)<br> Community Engagement<br> 1400 Defense Pentagon<br> Washington, DC 20301-1400</p>
                                        <p>Please include the full name of the scout, troop number, date of honor ceremony, or date acknowledged for passing Eagle Scout/Girl Scout Gold Award requirements and return address. Return postage is not
                                          required. In order to expedite your request, please consolidate multiple awardees into one (1) troop request. Due to mail handling procedures, allow 4-5 weeks for processing.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2762743/scout-certificate-request/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3884" href="#collapse-3884-2762727" aria-expanded="false" aria-controls="collapse-3884-2762727">Flying the U.S. Flag Over Pentagon in Honor of an Individual <i class="fas fa-chevron-up"></i></a>
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                                        <p>The Pentagon Force Protection Agency will fly your American flag over the Pentagon in honor of a special occasion or person.</p>
                                        <p>Guidelines for Requesting an American Flag Flown Over the Pentagon</p>
                                        <ul>
                                          <li>The requestor must provide the flag.</li>
                                          <li>All requests must be submitted 5 - 15 business days prior to the event.</li>
                                          <li>Each returned flag will be accompanied by a certificate verifying the date upon which the flag was flown and the name of the person for whom the flag was flown.</li>
                                          <li>Due to limited space, flags cannot be held for more than 30 days from the date of receipt.</li>
                                        </ul>
                                        <p><br>
                                          <strong>If you have Pentagon access</strong>:<br> Room 5B890 on the 5th floor between corridors 8 and 9 Mondays - Fridays (excluding Federal holidays) 9 a.m. to 12:30 p.m., and 2 p.m. - 4 p.m., 703-692-7842
                                        </p>
                                        <p><strong>Written requests can be submitted to</strong>:<br> Pentagon Force Protection Agency<br> 9000 Defense Pentagon, Room 5B890<br> Washington, DC 20301-9000</p>
                                        <p><strong>If you do not have Pentagon access</strong>:<br> If you do not have Pentagon access and are mailing the flag, please add an additional week to the standard 5 - 15 business days prior to the event.
                                        </p>
                                        <p>The requestor must provide the return postage from the post office or another requestor prepaid shipping method (i.e. FedEx or UPS Air Bill with an account number or postage stamps) in order for the flag and
                                          certificate to be returned.&nbsp;PFPA cannot accept cash, money orders, or checks for the return postage and is not responsible for providing return postage or packaging.</p>
                                        <p>The requestor will be notified immediately to arrange for shipping if return postage or another paid shipping method is not received with the flag.</p>
                                        <ul>
                                          <li>A typed or printed letter of request must accompany the flag and contain the following information:&nbsp;</li>
                                          <li>​The name of the flag recipient.</li>
                                          <li>The occasion in which the flag will be flown for.</li>
                                          <li>The specific date the flag is requested to be flown on. If no date is specified, the flag will be flown 15 business days after receipt of the flag.</li>
                                          <li>The point of contact’s name, address, telephone number, and email address.</li>
                                        </ul>
                                        <p>For more information, visit the <a href="https://www.pfpa.mil/" target="_blank">Pentagon Force Protection Agency website</a>.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2762727/flying-the-us-flag-over-pentagon-in-honor-of-an-individual/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3884" href="#collapse-3884-2762716" aria-expanded="false" aria-controls="collapse-3884-2762716">DOD Production Assistance for Movies and Television Productions <i class="fas fa-chevron-up"></i></a>
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                                        <p>The Department of Defense Entertainment Media Office supports studios, production companies, producers, directors, screenwriters, location managers, actors, and filmmakers in the production of both scripted
                                          and unscripted films. Organizations desiring the support of the Department of Defense for film productions should contact the DOD Entertainment Media Office by email at:
                                          <a href="mailto:The Department of Defense Entertainment Media Office supports studios, production companies, producers, directors, screenwriters, location managers, actors, and filmmakers in the production of both scripted and unscripted films. Organizations desiring the support of the Department of Defense for film productions should contact the DOD Entertainment Media Office by email at: osd.pentagon.pa.mbx.ce-public-inquiries@mail.mil ">osd.pentagon.pa.mbx.ce-public-inquiries@mail.mil</a>.
                                        </p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2762716/dod-production-assistance-for-movies-and-television-productions/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3884" href="#collapse-3884-2762709" aria-expanded="false" aria-controls="collapse-3884-2762709">Requesting Military Bands, Color Guards, and Aerial Events <i class="fas fa-chevron-up"></i></a>
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                                        <p>Our service members enjoy connecting with the American people they serve, and we have many community-support and outreach programs that help make that happen. Guest speakers, equipment displays, concert and
                                          show bands, aerial demonstrations and flyovers give us the chance to thank you for your support and for you to learn a little bit more about us. The public affairs office at your nearest military installation
                                          can help answer your questions about local resources that may be available. The links below will give you an overview of the outreach programs each service offers. We hope to see you soon!</p>
                                        <p>Army: <a href="https://www.army.mil/comrel/" target="_blank">https://www.army.mil/comrel/</a></p>
                                        <p>Marines: <a href="https://www.marines.mil/Community/" target="_blank">https://www.marines.mil/Community/</a></p>
                                        <p>Navy: <a href="https://www.outreach.navy.mil/" target="_blank">https://www.outreach.navy.mil/</a></p>
                                        <p>Air Force: <a href="https://www.outreachrequests.hq.af.mil/PublicSite/Index.cfm?fwa=home" target="_blank">https://www.outreachrequests.hq.af.mil/PublicSite/Index.cfm?fwa=home</a></p>
                                        <p>Air Force Aerial Events: <a href="https://www.airshows.pa.hq.af.mil/PublicSite/Index.cfm?fwa=home" target="_blank">https://www.airshows.pa.hq.af.mil/PublicSite/Index.cfm?fwa=home</a></p>
                                        <p>Coast Guard: <a href="https://www.uscg.mil/Community/" target="_blank">https://www.uscg.mil/Community/</a></p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2762709/requesting-military-bands-color-guards-and-aerial-events/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3884" href="#collapse-3884-2762696" aria-expanded="false" aria-controls="collapse-3884-2762696">Pentagon Tours <i class="fas fa-chevron-up"></i></a>
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                                        <p>The tours program is a joint service operation consisting of approximately 30 hand-picked, active duty personnel from the National Capital Region's military ceremonial units. Upon arrival, each tour guide
                                          must successfully complete four weeks of training and is assigned to the program for a period of one year, after which time they rotate back to their respective units.</p>
                                        <p>The tour route is approximately 1.5 miles in length and lasts for approximately 60 minutes. Each tour consists of more than 20 pages of script that cover 20 items of interest.</p>
                                        <p>Please visit the <a href="https://pentagontours.osd.mil/Tours" target="_blank">Pentagon Tours website</a> for information on the tour program, how to book a tour, and Pentagon history, facts, and figures.
                                        </p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2762696/pentagon-tours/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3884" href="#collapse-3884-2762676" aria-expanded="false" aria-controls="collapse-3884-2762676">Speaking invitations for the Secretary of Defense, or Senior Defense                                                                                               Official <i class="fas fa-chevron-up"></i></a>
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                                        <p>Invitations for the Secretary of Defense must be submitted in writing on official letterhead. Invitations can be faxed to the secretary's scheduling office at 1-703-571-8951, or they can be mailed to the
                                          address below. Your invitation should contain as much detail as possible, including information on any other VIPs who plan to attend.</p>
                                        <p>Secretary of Defense<br> 1000 Defense Pentagon<br> Washington, DC 20301-1000</p>
                                        <p>If you are trying to locate a senior defense official whose position within the DOD is pertinent to your event, you can find a listing of them, their titles and their offices on our
                                          <a href="https://www.defense.gov/Our-Story/Biographies/">biographies page</a>.</p>
                                        <p>The mailing addresses for several of these officials can be found on the <a href="https://www.defense.gov/Contact/Mailing-Addresses/">DOD website</a>.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2762676/speaking-invitations-for-the-secretary-of-defense-or-senior-defense-official/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3884" href="#collapse-3884-2762669" aria-expanded="false" aria-controls="collapse-3884-2762669">Press and Media <i class="fas fa-chevron-up"></i></a>
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                                        <p>The Department of Defense responds to media requests and queries through our Press Operations Center in the Pentagon. This office assists with Pentagon Press Badges, Foreign Press Badges, parking for members
                                          of the press. Find information at <a href="https://www.defense.gov/Resources/For-the-Media/#media-queries">https://www.defense.gov/Resources/For-the-Media/#media-queries</a>.</p>
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                    <h2 class="tab-title"><span>Doing Business With the Department of Defense</span></h2>
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                              <h3>Doing Business With the Department of Defense</h3>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3885" href="#collapse-3885-2762901" aria-expanded="false" aria-controls="collapse-3885-2762901">Defense Innovation Unit <i class="fas fa-chevron-up"></i></a>
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                                        <p>The <a href="https://www.diu.mil/work-with-us" target="_blank">Defense Innovation Unit</a>, or DIU, works across the Department of Defense to identify and understand critical national security challenges
                                          that can be solved with leading-edge commercial technology within 12 to 24 months. Through its Commercial Solutions Opening process, DIU competitively solicits proposals for innovative solutions that meet the
                                          needs of DOD. DIU leverages Other Transaction Authority (10 U.S.C. § 2371b(f)) to award prototype agreements in as few as 60-90 days. More importantly, after a successful prototype, the company involved and
                                          any DOD entity can enter into a follow-on production contract or agreement just as easily.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2762901/defense-innovation-unit/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3885" href="#collapse-3885-2762892" aria-expanded="false" aria-controls="collapse-3885-2762892">Ideas and Inventions <i class="fas fa-chevron-up"></i></a>
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                                        <p>There are offices within the Department of Defense that can evaluate your invention or idea and offer guidance on submitting your proposal. Each DOD office and military department is responsible for
                                          soliciting and evaluating proposals in areas important to its particular defense mission.</p>
                                        <p>To assist you, we have listed mailing addresses and websites of offices where information may be obtained.</p>
                                        <p><a href="http://www.wpafb.af.mil/AFRL/afosr/" target="_blank">Air Force Office of Scientific Research</a><br> 875 N. Randolph Street, Suite 325<br> Arlington, VA&nbsp; 22203</p>
                                        <p><a href="https://www.darpa.mil/work-with-us/opportunities" target="_blank">Defense Advanced Research Projects Agency</a>&nbsp;<br> 675 North Randolph Street<br> Arlington, VA&nbsp; 22203-2114</p>
                                        <p><a href="https://www.usace.army.mil/Missions/Research-and-Development/Information-for-Inventors/" target="_blank">Department of the Army</a><br> U.S. Army Corps of Engineers<br> Attention: CERD-ZB<br> 441 G
                                          Street, NW<br> Washington, DC&nbsp; 20314-1000</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2762892/ideas-and-inventions/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3885" href="#collapse-3885-2762802" aria-expanded="false" aria-controls="collapse-3885-2762802">Contracting Opportunities <i class="fas fa-chevron-up"></i></a>
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                                        <p>There are a number of resources that can help you learn how to do business with the Department of Defense. A good place to start is the
                                          <a href="https://business.defense.gov/" target="_blank">DOD Office of Small Business Programs</a>.</p>
                                        <p>The General Services Administration operates the <a href="https://sam.gov/content/home" target="_blank">System for Award Management (SAM)</a> which posts contract opportunities and procurement notices from
                                          Federal contracting offices. Anyone interested in doing business with the government can use this system to search for opportunities. Opportunities include pre-solicitation notices, solicitation notices,
                                          award notices, and sole source notices. SAM is an official website of the U.S. Government. There is no cost to use SAM. You can use this site for FREE to:</p>
                                        <ul>
                                          <li>Register to do business with the U.S. government</li>
                                          <li>Update or renew your entity registration</li>
                                          <li>Check status of an entity registration</li>
                                          <li>Search for <a href="https://sam.gov/content/opportunities" target="_blank">entity registration and exclusion records</a></li>
                                        </ul>
                                        <p>&nbsp;</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2762802/contracting-opportunities/">View More</a>
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                    <h2 class="tab-title"><span>DOD Imagery, Publication Review &amp; Policy</span></h2>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3886" href="#collapse-3886-2762957" aria-expanded="false" aria-controls="collapse-3886-2762957">Department of Defense and Military Policies, Regulations, and Forms <i class="fas fa-chevron-up"></i></a>
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                                        <p>DOD issuances contain the various policies and procedures the govern and regulate activities and missions across the defense enterprise. They take the form of formal directives, instructions, publications
                                          and manuals, administrative instructions, and directive-type memorandums.</p>
                                        <p>DOD also publishes forms that are used for a variety of internal purposes and for members of the public to request information and services.</p>
                                        <p>These documents may be found on the <a href="https://www.esd.whs.mil/DD/DoD-Issuances" target="_blank">DOD Washington Headquarters Services issuance website</a>.</p>
                                        <p>Each Military Department publishes forms and regulations that similarly govern and regulate the activities within its respective military branch:</p>
                                        <ul>
                                          <li>U.S. Army:&nbsp; <a href="https://armypubs.army.mil" target="_blank">https://armypubs.army.mil</a></li>
                                          <li>U.S. Marine Corps: <a href="https://www.marines.mil/News/Publications" target="_blank">https://www.marines.mil/News/Publications</a> &nbsp;</li>
                                          <li>U.S. Navy:&nbsp; <a href="https://www.secnav.navy.mil/doni/default.aspx" target="_blank">https://www.secnav.navy.mil/doni/default.aspx</a></li>
                                          <li>U.S. Air Force: <a href="https://www.e-publishing.af.mil/Product-Index" target="_blank">https://www.e-publishing.af.mil/Product-Index</a></li>
                                          <li>U.S. Space Force: <a href="https://www.e-publishing.af.mil/Product-Index/#/?view=cat&amp;catID=20" target="_blank">https://www.e-publishing.af.mil/Product-Index/#/?view=cat&amp;catID=20</a></li>
                                        </ul>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3886" href="#collapse-3886-2762947" aria-expanded="false" aria-controls="collapse-3886-2762947">Publication Security Review <i class="fas fa-chevron-up"></i></a>
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                                        <p>The <a href="https://www.esd.whs.mil/DOPSR/" target="_blank">Defense Office of Prepublication and Security Review</a> manages the Department of Defense Security Review program, reviewing written materials
                                          both for public and controlled release. This includes the mandatory pre-release review of official government and defense industry work products, as well as materials (such as books and articles) submitted by
                                          cleared or formerly cleared individuals pursuant to their voluntary non-disclosure agreement obligations. DOPSR also coordinates official work products with Defense enterprise stakeholders to ensure that
                                          information being released is both accurate and represents the Department’s official position.</p>
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                                  <div class="panel-heading" role="tab" id="heading-3886-2762920">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3886" href="#collapse-3886-2762920" aria-expanded="false" aria-controls="collapse-3886-2762920">Use of Department of Defense and/or Military Seals <i class="fas fa-chevron-up"></i></a>
                                    </h4>
                                  </div>
                                  <div id="collapse-3886-2762920" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-3886-2762920">
                                    <div class="panel-body">
                                      <article>
                                        <p>The <a href="https://www.defense.gov/Resources/Trademarks/">Defense Department and military seals</a> are protected by law and reserved for official use only. Under U.S. Code Title 18, Section 506,
                                          unauthorized use of the seals may include, but is not limited to commercial, marketing, advertising or promotion use by any nongovernment entity and is punishable.</p>
                                        <p>Military services have provided alternatives to their seals for commercial purposes. They include logos or coats of arms. Permission to use any of these emblems must be granted by the respective services.
                                          There is no substitute for the Defense Department seal.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2762920/use-of-department-of-defense-andor-military-seals/">View More</a>
                                      </article>
                                    </div>
                                  </div>
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                                <div class="panel panel-default">
                                  <div class="panel-heading" role="tab" id="heading-3886-2762906">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-3886" href="#collapse-3886-2762906" aria-expanded="false" aria-controls="collapse-3886-2762906">Use of Department of Defense Imagery <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                  <div id="collapse-3886-2762906" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-3886-2762906">
                                    <div class="panel-body">
                                      <article>
                                        <p>Department of Defense photographs and imagery, unless otherwise noted, are in the public domain. They are available for use, subject to specific guidelines. For current guidelines on using DOD photographs
                                          and images, and limitations for public and commercial use, please visit the <a href="https://www.dimoc.mil/resources/limitations/" target="_blank">Defense Imagery Management Operations Center</a>.</p>
                                        <p>As part of its mission to provide central visual information management, the Defense Media Activity provides distribution services to the DOD, other U.S. Government departments, archivists, historians, the
                                          media and interested members of the general public. <a href="https://www.dimoc.mil/Find-DoD-VI/Archives/" target="_blank">DOD imagery</a> may be found from various official sources.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2762906/use-of-department-of-defense-imagery/">View More</a>
                                      </article>
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                  <div id="dod-branding" class="help-center-list">
                    <h2 class="tab-title"><span>DOD Branding &amp; Trademark Licensing</span></h2>
                    <div id="dnn_ctr5025_ModuleContent" class="DNNModuleContent ModArticleCSDashboardC">
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                              <h3>DOD Branding &amp; Trademark Licensing</h3>
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                                <div class="panel panel-default">
                                  <div class="panel-heading" role="tab" id="heading-5025-2795276">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-5025" href="#collapse-5025-2795276" aria-expanded="false" aria-controls="collapse-5025-2795276">Understanding and Using the Defense Department and/or Military Official Seal and Insignia <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                  <div id="collapse-5025-2795276" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-5025-2795276">
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                                        <p>The Defense Department and military seals are protected by law and reserved for official use only. Under U.S. Code Title 18, Section 506, unauthorized use of the seals may include, but is not limited to
                                          commercial, marketing, advertising or promotion use by any nongovernment entity and is punishable.</p>
                                        <p>Military services have provided alternatives to their seals for commercial purposes. They include logos or coats of arms. Permission to use any of these emblems must be granted by the respective services.
                                          There is no substitute for the Defense Department seal.</p>
                                        <p>Most DOD and Military Service seals contain the words “DEPARTMENT OF.” For example, “DEPARTMENT OF DEFENSE,” “DEPARTMENT OF THE ARMY,” etc. The U.S. Coast Guard Seal is distinguished by the gold rope
                                          surrounding the anchors instead of the words “DEPARTMENT OF.” Other DOD Components and agency insignia may have a similar appearance. Emblems are often mistaken for seals because they are similar in shape.
                                          Please see this <a href="https://www.defense.gov/Portals/1/Page-Assets/trademarks/Graphical-Depiction-of-Guide-for-Website.pdf">graphic</a> for more information.</p>
                                        <p><strong>Using the DOD Seal</strong><br> The DOD Seal may only be used in an official capacity by DOD or DOD Components.&nbsp; Similarly, DOD logos or emblems containing the words "Department of" are
                                          generally restricted for internal, departmental use only.</p>
                                        <p><strong>Official use</strong><br> Official use is considered when the DOD seal or logo are used on internal DOD presentations, letterhead, publications, or governmental websites where the content is produced
                                          by DOD personnel.&nbsp; Contact the Military Service POC or OATSD(PA) if you are unsure whether or not you may use an official seal or logo.</p>
                                        <p>&nbsp;</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2795276/understanding-and-using-the-defense-department-andor-military-official-seal-and/">View More</a>
                                      </article>
                                    </div>
                                  </div>
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                                <div class="panel panel-default">
                                  <div class="panel-heading" role="tab" id="heading-5025-2795396">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-5025" href="#collapse-5025-2795396" aria-expanded="false" aria-controls="collapse-5025-2795396">Use of Military Service Names, Insignia, or Other Marks on an Advertisement or Website <i class="fas fa-chevron-up"></i></a>
                                    </h4>
                                  </div>
                                  <div id="collapse-5025-2795396" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-5025-2795396">
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                                        <p>The Defense Department, including Military Services, does not allow private third parties to incorporate historic emblems into their marketing and advertising materials.&nbsp; Even though it may be easy to
                                          obtain and use Military Service insignia found on the Web and elsewhere, Federal trademark laws support the rights of the Defense Department to take enforcement measures to protect the respective Military
                                          Service names and marks when unauthorized use is found.&nbsp; Further, the Department strives to avoid the use of its trademarks in a way that may suggest the DOD or the Military Services endorse a particular
                                          company, product, service, or website, or is connected to or affiliated with a non-Federal entity in some way.</p>
                                        <p><strong>Reporting unauthorized use</strong><br> Non-Federal entities may be unaware that their organization is not authorized to download military insignia from other websites and display them on their
                                          website.&nbsp; One should not assume that a graphic design that uses military names and logos on a public website is authorized and that the creator obtained the proper licensing agreements and prior written
                                          permissions.&nbsp; Therefore, please report any instances of suspected unauthorized or inappropriate use of DOD or Military Service seals and insignia to
                                          <a href="mailto:osd.pentagon.pa.mbx.cpo-review@mail.mil">osd.pentagon.pa.mbx.cpo-review@mail.mil</a>.</p>
                                        <p><strong>Use of DOD or military service trademarks or images by contractors as part of a marketing strategy</strong><br> Even though a company has a contract with the DOD or a Military Service, a company may
                                          not use military insignia as a part of its marketing strategy.&nbsp; Such unauthorized use may create the impression that the DOD or Military Service(s) endorse the company.&nbsp; Rather, contractors may
                                          factually state that their company was awarded a contract to do business with DOD or the Military Services.&nbsp; If in doubt, forward your proposed marketing mock up to
                                          <a href="mailto:osd.pentagon.pa.mbx.cpo-review@mail.mil">osd.pentagon.pa.mbx.cpo-review@mail.mil</a> for review.</p>
                                        <p><strong>Use of military service insignia for a fundraiser</strong><br> Use of Military Service names and insignia are generally not permitted as part of fundraising activities.&nbsp; Before contacting local
                                          manufacturers regarding new products, designs or any idea for a fundraiser that includes DOD or Military Service names or marks, check with the respective
                                          <a href="https://www.defense.gov/Resources/Branding-and-Trademarks/">Military Service Trademark Licensing Office</a>.&nbsp;&nbsp;</p>
                                        <p><strong>Use of military service insignia on a gift</strong><br> Permission to use Military Service names or marks on custom-made products may be considered on a case-by-case basis if the product is purchased
                                          from an approved licensee and if the product is intended for the personal use of an authorized individual.&nbsp; Visit the website of the appropriate
                                          <a href="https://www.defense.gov/Resources/Branding-and-Trademarks/">Military Service Trademark Licensing Office</a> more information or email the office with any questions.&nbsp;</p>
                                        <p><strong>Use of military service trademarks by non-federal colleges, universities and other learning institutions to promote and advertise military programs</strong><br> The Department of Defense and Military
                                          Service policies prohibit use of Military Service marks in ways that could imply endorsement of a commercial entity or activity, including non-profit organizations and educational institutions.&nbsp; Visit
                                          the <a href="https://www.defense.gov/Resources/Branding-and-Trademarks/">DOD Branding &amp; Trademark page</a> for more details.</p>
                                        <p><strong>Use of military service trademarks by political candidates or on political campaign materials</strong><br> Political candidates may refer to the fact that they served in a particular branch of the
                                          military.&nbsp; However, they cannot use Military Service marks in a way that would give the impression that the Military Service has endorsed their candidacy.&nbsp; Political candidates also should avoid
                                          using pictures of themselves in a military uniform as part of their campaign material, unless a legible disclaimer is present.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2795396/use-of-military-service-names-insignia-or-other-marks-on-an-advertisement-or-we/">View More</a>
                                      </article>
                                    </div>
                                  </div>
                                </div>
                                <div class="panel panel-default">
                                  <div class="panel-heading" role="tab" id="heading-5025-2795446">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-5025" href="#collapse-5025-2795446" aria-expanded="false" aria-controls="collapse-5025-2795446">Using a Disclaimer on Visual Products <i class="fas fa-chevron-up"></i></a>
                                    </h4>
                                  </div>
                                  <div id="collapse-5025-2795446" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-5025-2795446">
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                                      <article>
                                        <p>DOD visual information nor Military Service insignia may be used in a manner that could imply endorsement of an individual, for-profit business, non-profit organization, or any other Non-Federal entity
                                          (including DOD contractors), product, or service.&nbsp; This applies to both domestic and international users. &nbsp; The prominent display of the following or similar non-DOD endorsement disclaimers is
                                          requested to help mitigate implied endorsements.&nbsp;</p>
                                        <p>"The appearance of U.S. Department of Defense visual information does not imply or constitute DOD endorsement."</p>
                                        <p>"The Department of Defense [nor a respective Military Service or any other DOD Component] does not approve, endorse, or authorize this company, its products or services."</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2795446/using-a-disclaimer-on-visual-products/">View More</a>
                                      </article>
                                    </div>
                                  </div>
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                                <div class="panel panel-default">
                                  <div class="panel-heading" role="tab" id="heading-5025-2795455">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-5025" href="#collapse-5025-2795455" aria-expanded="false" aria-controls="collapse-5025-2795455">Obtaining a Trademark License <i class="fas fa-chevron-up"></i></a>
                                    </h4>
                                  </div>
                                  <div id="collapse-5025-2795455" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-5025-2795455">
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                                      <article>
                                        <p>Any person, business, or organization interested in using the name, emblem, logo, coat of arms, or symbol of a Military Service should contact the appropriate Military Service Trademark Licensing Office for
                                          more information about a licensing agreement or prior written permission, depending on the request.&nbsp; Each Service has its own application and approval process.&nbsp; Failure to obtain the appropriate
                                          license or permission could result in an intellectual property infringement.&nbsp; Military Services are authorized to protect their intellectual property through various enforcement measures. Learn more
                                          about <a href="https://www.defense.gov/Resources/Branding-and-Trademarks/">DOD Branding &amp; Trademarks</a>.&nbsp;</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2795455/obtaining-a-trademark-license/">View More</a>
                                      </article>
                                    </div>
                                  </div>
                                </div>
                                <div class="panel panel-default">
                                  <div class="panel-heading" role="tab" id="heading-5025-2795463">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-5025" href="#collapse-5025-2795463" aria-expanded="false" aria-controls="collapse-5025-2795463"> Incorporating Military Service Insignia or Marks in a Business Logo or Branding for Military Support groups, social clubs, scouting projects, challenge coins or unit morale items <i class="fas fa-chevron-up"></i></a>
                                    </h4>
                                  </div>
                                  <div id="collapse-5025-2795463" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-5025-2795463">
                                    <div class="panel-body">
                                      <article>
                                        <p>Incorporating Military Service trademarks (word or graphic mark) into another logo or design is generally prohibited.&nbsp; Consult the appropriate
                                          <a href="https://www.defense.gov/Resources/Branding-and-Trademarks/">Military Service Trademark Licensing Office</a> for more information.</p>
                                        <p>For more information about use of military insignia by a military support group or social club as part of its branding, name, clothing, and outreach, consult the appropriate
                                          <a href="https://www.defense.gov/Resources/Branding-and-Trademarks/">Military Service Trademark Licensing Office</a>.&nbsp;</p>
                                        <p><strong>Challenge coins</strong><br> Consult the appropriate Military Service Trademark Licensing Program Office to inquire about use of military marks on challenge coins.&nbsp;</p>
                                        <p><strong>Insignia use for a scouting project</strong><br> Boy Scouts and Girl Scouts must consult the appropriate Military Service Trademark Licensing Program Office and submit a proposed mockup of any
                                          project that contains the use of military insignia.</p>
                                        <p><strong>Permission for insignia use on unit morale items such as t-shirt, mugs, hats</strong><br> Contact the appropriate Military Service Trademark Licensing Office for a list of approved vendors/licensees
                                          to produce unit morale items.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2795463/incorporating-military-service-insignia-or-marks-in-a-business-logo-or-branding/">View More</a>
                                      </article>
                                    </div>
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                              </div>
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                  <div id="disaster-preparedness-and-response" class="help-center-list">
                    <h2 class="tab-title"><span>Disaster Preparedness &amp; Response</span></h2>
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                              <h3>Disaster Preparedness &amp; Response</h3>
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                                  <div class="panel-heading" role="tab" id="heading-4804-2763022">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-4804" href="#collapse-4804-2763022" aria-expanded="false" aria-controls="collapse-4804-2763022">Community and Nonprofit Disaster Relief Resources <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                      <article>
                                        <p>The <a href="https://nrd.gov/nrdLandingPage?term=disaster%20relief" target="_blank">National Resource Directory</a> lists vetted local community and nonprofit resources that may be able to assist and provide
                                          a variety of services and support to members of the military and veteran community recovering from a major disaster.</p>
                                        <p>The <a href="https://www.redcross.org/about-us/our-work/disaster-relief.html" target="_blank">American Red Cross</a> offers disaster response and recovery assistance to meet the immediate
                                          disaster-related&nbsp;needs of individuals, families, and communities.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2763022/community-and-nonprofit-disaster-relief-resources/">View More</a>
                                      </article>
                                    </div>
                                  </div>
                                </div>
                                <div class="panel panel-default">
                                  <div class="panel-heading" role="tab" id="heading-4804-2762993">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-4804" href="#collapse-4804-2762993" aria-expanded="false" aria-controls="collapse-4804-2762993">Federal Agency Resources <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                  <div id="collapse-4804-2762993" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-4804-2762993">
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                                      <article>
                                        <p><strong>Federal Emergency Management Agency</strong><br> FEMA's mission is helping people before, during, and after disasters. The
                                          <a href="https://www.fema.gov/assistance/individual" target="_blank">FEMA website</a> contains helpful information for individuals in need of immediate assistance and aid following a major natural disaster:
                                        </p>
                                        <p><strong>The Disaster Assistance Improvement Program</strong><br> The <a href="https://www.disasterassistance.gov/" target="_blank">Disaster Assistance Improvement Program’s</a> mission is to provide disaster
                                          survivors with information, support, services, and a means to access and apply for disaster assistance through joint data-sharing efforts between federal, tribal, state, local, and private sector partners.
                                        </p>
                                        <p><strong>Ready.gov</strong><br> Launched in February 2003, <a href="https://www.ready.gov/" target="_blank">Ready</a> is a National public service campaign designed to educate and empower the American people
                                          to prepare for, respond to and mitigate emergencies, including natural and man-made disasters. The goal of the campaign is to promote preparedness through public involvement.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2762993/federal-agency-resources/">View More</a>
                                      </article>
                                    </div>
                                  </div>
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                                <div class="panel panel-default">
                                  <div class="panel-heading" role="tab" id="heading-4804-2762971">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-4804" href="#collapse-4804-2762971" aria-expanded="false" aria-controls="collapse-4804-2762971">Military Family Disaster Preparedness <i class="fas fa-chevron-up"></i></a>
                                    </h4>
                                  </div>
                                  <div id="collapse-4804-2762971" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-4804-2762971">
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                                        <p>Military families are stationed all over the world and may not always have family nearby to help when disaster strikes. No one wants to think about worst case scenarios; however, you’ll have peace of mind
                                          when you take the time to create an emergency plan for your family.</p>
                                        <p>Military OneSource gives you guidance on what you need to know to
                                          <a href="https://www.militaryonesource.mil/family-relationships/family-life/preparing-your-family-for-emergencies/preparing-your-family-for-emergencies-the-essentials/" target="_blank">prepare for any kind of emergency</a>.
                                        </p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2762971/military-family-disaster-preparedness/">View More</a>
                                      </article>
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                    <h2 class="tab-title"><span>Vigilance &amp; Reporting Crime &amp; Wrongdoing</span></h2>
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                              <h3>Vigilance &amp; Reporting Crime &amp; Wrongdoing</h3>
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                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-4805" href="#collapse-4805-2763120" aria-expanded="false" aria-controls="collapse-4805-2763120">DOD and Military Service Offices of Inspector General <i class="fas fa-chevron-up"></i></a>
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                                        <p>To report incidents of fraud, waste, and abuse, please contact the appropriate Office of Inspector General.</p>
                                        <p><a href="https://www.dodig.mil/Components/Administrative-Investigations/DoD-Hotline/" target="_blank">Department of Defense Inspector General</a><br> Phone: 800-424-9098</p>
                                        <p><a href="https://www.daig.pentagon.mil/default.aspx#complaint" target="_blank">Army Inspector General</a><br> Phone: 1-800-752-9747; DSN: 865-1845</p>
                                        <p><a href="https://www.hqmc.marines.mil/igmc/Contact-Us/" target="_blank">Marine Corps Inspector General</a><br> Phone: 1-866-243-3887</p>
                                        <p><a href="https://www.secnav.navy.mil/ig/Pages/ComplaintProcedure.aspx" target="_blank">Navy Inspector General</a><br> Phone: 1-866-243-3887</p>
                                        <p><a href="https://www.afinspectorgeneral.af.mil/" target="_blank">Air Force Inspector General</a><br> Phone: 1-800-538-8429; DSN: 425-8429</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2763120/dod-and-military-service-offices-of-inspector-general/">View More</a>
                                      </article>
                                    </div>
                                  </div>
                                </div>
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                                  <div class="panel-heading" role="tab" id="heading-4805-2763108">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-4805" href="#collapse-4805-2763108" aria-expanded="false" aria-controls="collapse-4805-2763108">DOD Inspector General Hotline and Whistle Blower Protection <i class="fas fa-chevron-up"></i></a>
                                    </h4>
                                  </div>
                                  <div id="collapse-4805-2763108" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-4805-2763108">
                                    <div class="panel-body">
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                                        <p>The mission of the <a href="https://www.dodig.mil/Components/Administrative-Investigations/DoD-Hotline/" target="_blank">Department of Defense Inspector General Hotline</a> is to provide a confidential,
                                          reliable means to report violations of law, rule, or regulation; fraud, waste, and abuse; mismanagement; trafficking in persons; serious security incidents; or other criminal or administrative misconduct that
                                          involve DOD personnel and operations, without fear of reprisal.<br>
                                          <br> Although you may contact the DOD Hotline at any time, a faster way to resolve your complaint is usually to first contact your local or command-level Inspector General's Office. Call the Inspector General
                                          Hotline at&nbsp;800-424-9098.&nbsp;
                                        </p>
                                        <p>&nbsp;</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2763108/dod-inspector-general-hotline-and-whistle-blower-protection/">View More</a>
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                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-4805" href="#collapse-4805-2763096" aria-expanded="false" aria-controls="collapse-4805-2763096">Report a Crime <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                  <div id="collapse-4805-2763096" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-4805-2763096">
                                    <div class="panel-body">
                                      <article>
                                        <p>If this is an emergency, call 911. To report criminal activity, contact your local police or sheriff's department first as they can best determine if a report of criminal activity needs attention. The USAGov
                                          website offers <a href="https://www.usa.gov/report-crime" target="_blank">additional tips and resources for reporting</a> local or state law violations as well as violations of Federal law.</p>
                                        <p>You may also report suspected violations of Federal law to the Federal Bureau of Investigation. Submit a tip at&nbsp;<a href="https://www.fbi.gov/tips" target="_blank">https://www.fbi.gov/tips</a> or call
                                          1-800-CALL-FBI&nbsp;(1-800-225-5324).&nbsp;</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2763096/report-a-crime/">View More</a>
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                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-4805" href="#collapse-4805-2763064" aria-expanded="false" aria-controls="collapse-4805-2763064">Scams <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                  <div id="collapse-4805-2763064" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-4805-2763064">
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                                        <h5><strong>Scam avoidance education and resources</strong></h5>
                                        <p>Military members, DOD civilians, Defense contractors, veterans, and their family members serve our country with integrity and honor. Unfortunately, there are scammers out there who try to take advantage of
                                          that service to cheat them. You can best protect yourself against military scams by learning the warning signs of schemes that target members of the military community.</p>
                                        <p>Military OneSource has a helpful <a href="https://www.militaryonesource.mil/military-life-cycle/friends-extended- family/learn-the-warning-signs-of-military-scams/" target="_blank">article with tips</a> on
                                          how to recognize the warning signs of the most common military scams.</p>
                                        <p>The <a href="https://www.militaryconsumer.gov/search/site/scams" target="_blank">Military Consumer</a> is a joint government initiative to empower active duty and retired service members, military families,
                                          veterans and civilians in the military community. These free resources can be the first line of defense against fraud and make better-informed decisions when managing your money.</p>
                                        <p>The <a href="https://www.consumer.ftc.gov/features/scam-alerts" target="_blank">Federal Trade Commission</a> offers information to the broader public about how to recognize and avoid common scams and fraud.
                                        </p>
                                        <h5><strong>Victims of scams</strong></h5>
                                        <p>If you or someone you know is a victim of a scam, there are a number of resources available about important actions to take and how to submit reports.</p>
                                        <p>Military members may be able to
                                          <a href="https://www.militaryonesource.mil/financial-legal/legal/other-legal-issues/12-situations-where-you-can-get-free-legal-help/" target="_blank">get help from their command’s legal office</a>.</p>
                                        <p>The Federal Trade Commission has information on <a href="https://www.consumer.ftc.gov/articles/what-do-if-you-were-scammed" target="_blank">what to do if you were scammed</a>.</p>
                                        <p>The USA.gov website has information on how to <a href="https://www.usa.gov/stop-scams-frauds" target="_blank">submit reports about various types of scams</a>.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2763064/scams/">View More</a>
                                      </article>
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                                <div class="panel panel-default">
                                  <div class="panel-heading" role="tab" id="heading-4805-2763031">
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-4805" href="#collapse-4805-2763031" aria-expanded="false" aria-controls="collapse-4805-2763031">Victims of Sexual Assault <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                        <p>The DOD Safe Helpline is the sole secure, confidential, and anonymous crisis support service specially designed for members of the Department of Defense community affected by sexual assault. Information
                                          about reporting options may be found on the <a href="https://www.safehelpline.org/reporting-option" target="_blank">DOD Safe Helpline website</a>.</p>
                                        <p>If you prefer, you may also speak or chat with a trained staff member who can provide you confidential crisis support:</p>
                                        <ul>
                                          <li>Call: 877-995-5247</li>
                                          <li>Chat: <a href="https://chat-ohl4.safehelpline.org/tos/SHL" target="_blank">https://chat-ohl4.safehelpline.org/tos/SHL</a></li>
                                        </ul>
                                        <p>The <a href="https://www.sapr.mil/" target="_blank">DOD Sexual Assault Prevention and Response Office</a> is responsible for oversight of the department's sexual assault policy and programs. SAPRO works
                                          hand-in-hand with the military services and the civilian community to develop and implement effective prevention and response programs.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2763031/victims-of-sexual-assault/">View More</a>
                                      </article>
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                    <h2 class="tab-title"><span>DOD Reports, Data, FOIA, &amp; General Information</span></h2>
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                              <h3>DOD Reports, Data, FOIA, &amp; General Information</h3>
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                                <div class="panel panel-default">
                                  <div class="panel-heading" role="tab" id="heading-4806-2763190">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-4806" href="#collapse-4806-2763190" aria-expanded="false" aria-controls="collapse-4806-2763190">Department of Defense Suicide Reports <i class="fas fa-chevron-up"></i></a>
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                                  <div id="collapse-4806-2763190" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-4806-2763190">
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                                      <article>
                                        <p>The <a href="https://www.dspo.mil/" target="_blank">Department of Defense Suicide Prevention Office</a> releases an Annual Suicide Report to serve as the official source of annual suicide counts and
                                          unadjusted rates for DOD and a means by which to increase transparency and accountability for DOD efforts toward the prevention of suicide.</p>
                                        <p>DSPO also releases quarterly reports that summarize suicide counts and annual rates for the Active Component, Reserves, and National Guard.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2763190/department-of-defense-suicide-reports/">View More</a>
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                                <div class="panel panel-default">
                                  <div class="panel-heading" role="tab" id="heading-4806-2763185">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-4806" href="#collapse-4806-2763185" aria-expanded="false" aria-controls="collapse-4806-2763185">Veteran Statistics <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                  <div id="collapse-4806-2763185" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-4806-2763185">
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                                      <article>
                                        <p>For information related to <a href="http://www.va.gov/vetdata/" target="_blank">veteran statistics and data</a>, please visit the Department of Veterans Affairs National Center for Veterans Analysis and
                                          Statistics.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2763185/veteran-statistics/">View More</a>
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                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-4806" href="#collapse-4806-2763173" aria-expanded="false" aria-controls="collapse-4806-2763173">Information on Prisoners of War and Missing Military Personnel <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                  <div id="collapse-4806-2763173" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-4806-2763173">
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                                      <article>
                                        <p>The Department of Defense POW/MIA Accounting Agency works to provide the fullest possible accounting for our missing personnel to their families and the nation. The
                                          <a href="https://www.dpaa.mil/" target="_blank">DPAA website</a> contains Information about its current efforts and publicly available data on identification and recovery, as well as those who remain
                                          unaccounted for.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2763173/information-on-prisoners-of-war-and-missing-military-personnel/">View More</a>
                                      </article>
                                    </div>
                                  </div>
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                                  <div class="panel-heading" role="tab" id="heading-4806-2763160">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-4806" href="#collapse-4806-2763160" aria-expanded="false" aria-controls="collapse-4806-2763160">Medals and Awards Given by Different Service Branches <i class="fas fa-chevron-up"></i></a>
                                    </h4>
                                  </div>
                                  <div id="collapse-4806-2763160" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-4806-2763160">
                                    <div class="panel-body">
                                      <article>
                                        <p>The Department of Defense maintains a <a href="http://Link: https://valor.defense.gov/" target="_blank">list of recipients</a> of the top three DOD and military service valor awards, as well as contact
                                          information for each military service awards and decoration branch. Please contact the appropriate military service awards and decorations branch for additional information about service-specific awards.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2763160/medals-and-awards-given-by-different-service-branches/">View More</a>
                                      </article>
                                    </div>
                                  </div>
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                                <div class="panel panel-default">
                                  <div class="panel-heading" role="tab" id="heading-4806-2763151">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-4806" href="#collapse-4806-2763151" aria-expanded="false" aria-controls="collapse-4806-2763151">U.S. Casualties Suffered in Conflicts <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                  <div id="collapse-4806-2763151" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-4806-2763151">
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                                      <article>
                                        <p>The data contained in these <a href="https://dcas.dmdc.osd.mil/dcas/pages/main.xhtml" target="_blank">Defense Casualty Analysis System reports</a> are used by DOD organizations, external government agencies,
                                          both houses of Congress, the President, the news media, and the general public. The data contained in this site can be used to understand trends in casualties as they relate to terrain, advances in medicine,
                                          the advent of better technology that has enhanced the safety of the war fighter, or the challenges brought about by new threats.</p>
                                        <p>DCAS is an application maintained by the Defense Manpower Data Center, or DMDC. The data that DCAS contains is provided from multiple sources, the primary source being that of the military services
                                          themselves.</p>
                                        <p>&nbsp;</p>
                                        <p>&nbsp;</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2763151/us-casualties-suffered-in-conflicts/">View More</a>
                                      </article>
                                    </div>
                                  </div>
                                </div>
                                <div class="panel panel-default">
                                  <div class="panel-heading" role="tab" id="heading-4806-2763145">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-4806" href="#collapse-4806-2763145" aria-expanded="false" aria-controls="collapse-4806-2763145">Military Personnel and Demographic Reports <i class="fas fa-chevron-up"></i></a>
                                    </h4>
                                  </div>
                                  <div id="collapse-4806-2763145" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-4806-2763145">
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                                      <article>
                                        <p>The <a href="https://dwp.dmdc.osd.mil/dwp/app/dod-data-reports/workforce-reports" target="_blank">Defense Manpower Data Center website</a> provides various personnel strength accounting reports.</p>
                                        <p><a href="https://www.militaryonesource.mil/data-research-and-statistics/" target="_blank">Data, Research and Statistics</a> provided by Military OneSource connect you to important information about the
                                          military community, including survey results, infographics, research reports, and demographic profiles. If you have an interest in quality-of-life and force readiness issues, check back often for the latest
                                          research from the Department of Defense.</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2763145/military-personnel-and-demographic-reports/">View More</a>
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                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-4806" href="#collapse-4806-2763139" aria-expanded="false" aria-controls="collapse-4806-2763139">Freedom of Information Act  <i class="fas fa-chevron-up"></i></a>
                                    </h4>
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                                  <div id="collapse-4806-2763139" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-4806-2763139">
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                                      <article>
                                        <p>Since 1967, the <a href="https://www.foia.gov/" target="_blank">Freedom of Information Act</a>, or FOIA, has provided the public the right to request access to records from any Federal agency. It is often
                                          described as the law that keeps citizens in the know about their government. Federal agencies are required to disclose any information requested under FOIA unless it falls under one of
                                          nine&nbsp;exemptions&nbsp;that protect interests such as personal privacy, national security, and law enforcement.</p>
                                        <p>Information on the <a href="https://open.defense.gov/Transparency/FOIA/&nbsp;" target="_blank">Department of Defense FOIA program</a>, including FOIA reporting and resources for submitting a FOIA request, is
                                          found on the department's Open Government website:</p>
                                        <p>Additional helpful FOIA information:<br>
                                          <a href="https://www.archives.gov/research/foia/file-foia-request" target="_blank">https://www.archives.gov/research/foia/file-foia-request</a>
                                        </p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2763139/freedom-of-information-act/">View More</a>
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                                <div class="panel panel-default">
                                  <div class="panel-heading" role="tab" id="heading-4806-2763127">
                                    <h4 class="panel-title">
                                      <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordionPopular-4806" href="#collapse-4806-2763127" aria-expanded="false" aria-controls="collapse-4806-2763127">Military Research Records <i class="fas fa-chevron-up"></i></a>
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                                  <div id="collapse-4806-2763127" class="panel-collapse collapse" role="tabpanel" aria-labelledby="heading-4806-2763127">
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                                        <p>The <a href="https://www.archives.gov/research" target="_blank">National Archives and Records Administration</a> is the nation's record keeper of all documents and materials created in the course of business
                                          conducted by the federal government. Those valuable records are preserved and are available to you, whether you want to see if they contain clues about your family’s history, need to prove a veteran’s
                                          military service, or are researching a&nbsp;historical topic that interests you.</p>
                                        <p>Press releases are&nbsp;available at&nbsp;<a href="https://www.archives.gov/press" target="_blank">https://www.archives.gov/press</a>.&nbsp;</p>
                                        <a class="answer-btn" href="https://www.defense.gov/Help-Center/Article/Article/2763127/military-research-records/">View More</a>
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                          </script>
                          <style type="text/css">
                            .afilter .filter-item {
                              max-height: none;
                            }

                            .afilter .startend-date-picker {
                              display: block;
                            }

                            .afilter .startend-date-picker div:first-child {
                              margin-right: 0;
                              padding-bottom: 15px;
                            }

                            .afilter input[type=submit] {
                              float: right;
                            }
                          </style>
                        </div>
                      </div>
                    </div>
                    <h4 class="section-title">Filter by:</h4>
                    <ul class="faq-categories nav">
                      <li class="faq-cat hide"> <a href="#popular"><i class="far fa-circle icon"></i> <span>Popular</span> </a></li>
                      <li class="faq-cat"> <a href="#general-military-information"><i class="far fa-circle icon"></i> <span>General Military Information</span> </a></li>
                      <li class="faq-cat"> <a href="#military-civilian-records"><i class="far fa-circle icon"></i> <span>Military/Civilian Records, DEERS, &amp; DOD ID Cards</span> </a></li>
                      <li class="faq-cat"> <a href="#military-community-support"><i class="far fa-circle icon"></i> <span>Military Community Support</span> </a></li>
                      <li class="faq-cat"> <a href="#veteran-community-support"><i class="far fa-circle icon"></i> <span>Veteran Community Support &amp; Information</span> </a></li>
                      <li class="faq-cat"> <a href="#human-resources"><i class="far fa-circle icon"></i> <span>Human Resources, Pay, Taxes, &amp; Finances</span> </a></li>
                      <li class="faq-cat"> <a href="#public-affairs"><i class="far fa-circle icon"></i> <span>Public Affairs &amp; Community Engagement</span> </a></li>
                      <li class="faq-cat"> <a href="#doing-business-with-dod"><i class="far fa-circle icon"></i> <span>Doing Business With the DOD</span> </a></li>
                      <li class="faq-cat"> <a href="#dod-imagery"><i class="far fa-circle icon"></i> <span>DOD Imagery, Publication Review &amp; Policy</span> </a></li>
                      <li class="faq-cat"> <a href="#dod-branding"><i class="far fa-circle icon"></i> <span>DOD Branding &amp; Trademark Licensing</span> </a></li>
                      <li class="faq-cat"> <a href="#disaster-preparedness-and-response"><i class="far fa-circle icon"></i> <span>Disaster Preparedness &amp; Response</span> </a></li>
                      <li class="faq-cat"> <a href="#reporting-crime-and-wrongdoing"><i class="far fa-circle icon"></i> <span>Vigilance &amp; Reporting Crime &amp; Wrongdoing</span> </a></li>
                      <li class="faq-cat"> <a href="#dod-reports"><i class="far fa-circle icon"></i> <span>DOD Reports, Data, FOIA, &amp; General Information</span> </a></li>
                      <li class="faq-cat"> <a href="#contact"><i class="far fa-circle icon"></i> <span>Contact</span> </a></li>
                    </ul>
                  </div><!-- End_Module_4778 -->
                </div>
              </div><!--end of empty container -->
            </div>
          </div>
        </div>
      </div>
    </div>
    <div id="dnn_ContentPaneFullBleed1" class="staggered DNNEmptyPane"></div>
    <div id="content-pane-wrap">
      <div class="content-wrap">
        <div id="dnn_ContentPane" class="DNNEmptyPane"></div>
      </div>
    </div>
    <div id="ContentPaneFullBleed84" class="container fullbleed">
      <div class="row">
        <div id="dnn_ContentPaneFullBleed8X" class="paneMarker col-lg-8 DNNEmptyPane"></div>
        <div id="dnn_ContentPaneFullBleedX4" class="paneMarkerAlt col-lg-4 DNNEmptyPane"></div>
      </div>
    </div>
    <div id="content-pane-wrap-84">
      <div class="content-wrap container">
        <div id="ContentPane84" class="row">
          <div id="dnn_ContentPane8X" class="paneMarker col-lg-8 DNNEmptyPane"></div>
          <div id="dnn_ContentPaneX4" class="paneMarkerAlt col-lg-4 DNNEmptyPane"></div>
        </div>
      </div>
    </div>
    <div id="dnn_ContentPaneFullBleed2" class="DNNEmptyPane"></div>
    <div id="content-pane-wrap2">
      <div class="content-wrap">
        <div id="dnn_ContentPane2" class="DNNEmptyPane"></div>
      </div>
    </div>
    <div id="ContentPaneFullBleed75" class="container fullbleed">
      <div class="row">
        <div id="dnn_ContentPaneFullBleed7X" class="paneMarker col-lg-7 DNNEmptyPane"></div>
        <div id="dnn_ContentPaneFullBleedX5" class="paneMarkerAlt col-lg-5 DNNEmptyPane"></div>
      </div>
    </div>
    <div id="content-pane-wrap-75">
      <div class="content-wrap container">
        <div id="ContentPane75" class="row">
          <div id="dnn_ContentPane7X" class="paneMarker col-lg-7 DNNEmptyPane"></div>
          <div id="dnn_ContentPaneX5" class="paneMarkerAlt col-lg-5 DNNEmptyPane"></div>
        </div>
      </div>
    </div>
    <div id="dnn_ContentPaneFullBleed3" class="DNNEmptyPane"></div>
    <div id="content-pane-wrap3">
      <div class="content-wrap">
        <div id="dnn_ContentPane3" class="DNNEmptyPane"></div>
      </div>
    </div>
    <div id="ContentPaneFullBleed66" class="container fullbleed">
      <div class="row">
        <div id="dnn_ContentPaneFullBleed6X" class="paneMarker col-lg-6 DNNEmptyPane"></div>
        <div id="dnn_ContentPaneFullBleedX6" class="paneMarkerAlt col-lg-6 DNNEmptyPane"></div>
      </div>
    </div>
    <div id="content-pane-wrap-66">
      <div class="content-wrap container">
        <div id="ContentPane66" class="row">
          <div id="dnn_ContentPane6X" class="paneMarker col-lg-6 DNNEmptyPane"></div>
          <div id="dnn_ContentPaneX6" class="paneMarkerAlt col-lg-6 DNNEmptyPane"></div>
        </div>
      </div>
    </div>
    <div id="dnn_ContentPaneFullBleed4" class="DNNEmptyPane"></div>
    <div id="content-pane-wrap4">
      <div class="content-wrap">
        <div id="dnn_ContentPane4" class="DNNEmptyPane"></div>
      </div>
    </div>
    <div id="ContentPaneFullBleed57" class="container fullbleed">
      <div class="row">
        <div id="dnn_ContentPaneFullBleedX7" class="paneMarkerAlt col-lg-7 col-lg-push-5 DNNEmptyPane"></div>
        <div id="dnn_ContentPaneFullBleed5X" class="paneMarker col-lg-5 col-lg-pull-7 DNNEmptyPane"></div>
      </div>
    </div>
    <div id="content-pane-wrap-57">
      <div class="content-wrap container">
        <div id="ContentPane57" class="row">
          <div id="dnn_ContentPaneX7" class="paneMarkerAlt col-lg-7 col-lg-push-5 DNNEmptyPane"></div>
          <div id="dnn_ContentPane5X" class="paneMarker col-lg-5 col-lg-pull-7 DNNEmptyPane"></div>
        </div>
      </div>
    </div>
    <div id="dnn_ContentPaneFullBleed5" class="DNNEmptyPane"></div>
    <div id="content-pane-wrap5">
      <div class="content-wrap">
        <div id="dnn_ContentPane5" class="DNNEmptyPane"></div>
      </div>
    </div>
    <div id="ContentPaneFullBleed48" class="container fullbleed">
      <div class="row">
        <div id="dnn_ContentPaneFullBleedX8" class="paneMarkerAlt col-lg-8 col-lg-push-4 DNNEmptyPane"></div>
        <div id="dnn_ContentPaneFullBleed4X" class="paneMarker col-lg-4 col-lg-pull-8 DNNEmptyPane"></div>
      </div>
    </div>
    <div id="content-pane-wrap-48">
      <div class="content-wrap container">
        <div id="ContentPane48" class="row">
          <div id="dnn_ContentPaneX8" class="paneMarkerAlt col-lg-8 col-lg-push-4 DNNEmptyPane"></div>
          <div id="dnn_ContentPane4X" class="paneMarker col-lg-4 col-lg-pull-8 DNNEmptyPane"></div>
        </div>
      </div>
    </div>
    <div id="dnn_ContentPaneFullBleed6">
      <div class="DnnModule DnnModule-ContactForm DnnModule-4011"><a name="4011"></a>
        <div class="empty-container base-container">
          <div id="dnn_ctr4011_ContentPane"><!-- Start_Module_4011 -->
            <style>
              #dnn_ContentPaneFullBleed6 {
                background: #ebebeb;
                background: rgb(235, 235, 235);
                background: -moz-linear-gradient(top, rgba(235, 235, 235, 1) 0%, rgba(255, 255, 255, 1) 100%);
                background: -webkit-linear-gradient(top, rgba(235, 235, 235, 1) 0%, rgba(255, 255, 255, 1) 100%);
                background: linear-gradient(to bottom, rgba(235, 235, 235, 1) 0%, rgba(255, 255, 255, 1) 100%);
                filter: progid:DXImageTransform.Microsoft.gradient(startColorstr='#ebebeb', endColorstr='#ffffff', GradientType=0);
              }

              h2.page-section-title {
                font-family: "Oswald", Gotham, "Helvetica Neue", Helvetica, Arial, "sans-serif";
                font-weight: 500;
                font-size: 2.6rem;
              }

              h3.subhead {
                font-family: lato;
                font-weight: 600;
                color: #355e93;
                font-size: 1.7rem;
              }

              #contact {
                display: block;
                padding-top: 0;
                margin-top: 6rem;
                padding-bottom: 5rem;
                position: relative;
                text-align: center;
                z-index: 9;
                border-top: 6rem solid #fff;
              }

              #contact:before {
                content: "";
                position: absolute;
                top: -6rem;
                left: -10px;
                border-bottom: 6rem solid #ebebeb;
                border-left: 50vw solid transparent;
                border-right: 50vw solid transparent;
                z-index: 5;
              }

              #contact .section-blurb {
                max-width: 650px;
                margin: 0 auto;
              }

              #contact .contact-block {
                margin: 0 30px;
                position: relative;
                height: 100%;
                text-align: center;
              }

              #contact .contact-block p {
                max-width: 400px;
                margin: 0 auto 30px;
              }

              .address-block a {
                font-size: 15px;
                margin-top: 1rem;
                color: #355e93;
                font-weight: bold;
                margin-top: 5px;
                display: inline-block;
                clear: both;
              }

              /***************************************************
    DGOV CONTACT
***************************************************/
              .contact-grid {
                position: relative;
                margin-top: 4rem;
              }

              .DGOV2 .contactFormRecipient {
                display: none;
              }

              .contact-form-wrap .dnnFormMessage.dnnFormWarning {
                background-color: rgba(190, 66, 56, 0.1);
                border-color: #be4238;
                color: #be4238;
                line-height: 1.4;
              }

              .dnnFormMessage.dnnFormSuccess {
                background-color: rgba(10, 133, 106, 0.1);
                border-color: #0a856a;
                color: #0a856a;
              }

              p.contact-title {
                margin: 0 0 5px;
                font-weight: bold;
              }

              .contact-grid p {
                margin: 0;
              }

              .contact-grid .dgov-grid>div:nth-child(2) {
                border-left: solid #CACACA 1px;
              }

              .dod-seal {
                display: block;
                position: absolute;
                top: 50%;
                left: 50%;
                width: 100px;
                transform: translate(-50px, -50px);
                z-index: 9;
              }

              /***************************************************
    CONTACT OTHER
***************************************************/
              .contact-other {
                position: relative;
                background: #fff;
                padding: 2rem 0;
                margin-top: 4rem;
                margin-bottom: 4rem;
              }

              .contact-other .dgov-grid>div:nth-child(2) {
                border-left: solid #CACACA 1px;
                /*border-right: solid #CACACA 1px;*/
              }

              /***************************************************
    CONTACT FORM
***************************************************/
              .contact-form-wrap {
                display: none;
                margin: 3rem auto;
                max-width: 900px;
                opacity: 0;
                text-align: left;
              }

              .contact-form-wrap.active {
                display: block;
                opacity: 1;
                transition: .5s all;
              }

              .contact-form-wrap .DGOV2 .contactFormTitle {
                display: none;
              }

              .contact-form-wrap .DGOV2 .contactFormSubtitle {
                color: #be4238;
                font-size: 16px;
                font-style: italic;
                max-width: 100%;
                margin-bottom: 0;
              }

              .contact-form-wrap .DGOV2 .contactFormInnerContainer {
                margin: 0 0 1rem;
              }

              .contact-form-wrap .DGOV2 input[type=text].contactFormInput,
              .contact-form-wrap .DGOV2 textarea.contactFormInput {
                border: solid rgba(0, 0, 0, 0.3) 1px;
                background: #fff;
                color: #222;
              }

              .contact-form-wrap .DGOV2 .lblContactForm {
                margin-left: 0;
              }

              .contact-form-wrap .DGOV2 .captchaContainer {
                margin: 2rem auto 0;
              }

              .contact-form-wrap .DGOV2 .lblContactForm {
                color: #717171;
                margin-bottom: 10px;
              }

              .contact-form-wrap .btn-default-ghost,
              .contact-form-wrap .btn-default-ghost:visited {
                background-color: #355e93;
                color: #ffffff;
                border-color: #355e93;
              }

              .contact-form-wrap .btn-default-ghost:hover,
              .contact-form-wrap .btn-default-ghost:active {
                background-color: #254267;
                color: #ffffff;
                border-color: #254267;
              }

              /***************************************************
    CONTACT FORM
***************************************************/
              .service-contact-list {
                list-style: none;
              }

              .service-contact-list li {
                display: inline-block;
              }

              .service-contact-list li a {
                display: block;
                padding: 4px 10px 0;
                margin: 0 0 3px;
                color: #355e93;
              }
            </style>
            <div id="contact" class="page-section">
              <div class="dgov-container">
                <h2 class="page-section-title">Contact</h2>
                <article>
                  <p class="section-blurb">If you have an inquiry not addressed in the topics above, please submit your question or comment using <a class="show-form" href="javascript:void(0)">this contact form</a>.</p>
                </article>
                <div class="contact-form-wrap">
                  <div id="dnn_ctr4011_ModuleContent" class="DNNModuleContent ModContactFormC">
                    <div id="dnn_ctr4011_View_ContactFormContainer" class="DGOV2">
                      <div class="contactFormContainer">
                        <div class="pnlContactFormMessage"></div>
                        <div class="contactFormTitle"> Still Have a Question? </div>
                        <div class="contactFormSubtitle"> Due to the volume of electronic mail comments and suggestions, we are unable to respond to each submission. </div>
                        <div class="contactFormInnerContainer">
                          <div class="contactFormRecipient">
                            <div class="contactFormContactName contactFormContact0 contactFormContactSelected" data-contact-index="0" data-contact-id="15"> General Questions </div>
                          </div>
                          <div class="contactFormSenderInfo">
                            <div class="contactFormName">
                              <label class="lblContactForm" for="defName">Name</label>
                              <input type="text" maxlength="50" class="txtContactFormName contactFormInput" id="defName">
                            </div>
                            <div class="contactFormEmail">
                              <label class="lblContactForm" for="defEmail">Email</label>
                              <input type="text" maxlength="100" class="txtContactFormEmail contactFormInput" id="defEmail">
                            </div>
                          </div>
                          <div class="contactFormSubject">
                            <div id="dnn_ctr4011_View_pnlContactFormSubject">
                              <label class="lblContactForm" for="defSubject">Subject</label>
                              <input type="text" maxlength="100" class="txtContactFormSubject contactFormInput" id="defSubject">
                            </div>
                          </div>
                          <div class="contactFormMessage">
                            <label class="lblContactForm" for="defMessage">Question</label>
                            <textarea maxlength="1000" class="txtContactFormMessage contactFormInput" id="defMessage"></textarea>
                          </div>
                          <div class="contactFormExtra">
                            <div class="captchaContainer"></div>
                            <input type="hidden" class="captchaResponse"
                              value="03AGdBq27pLXJ3Za2EniYLYEtpZltAkundFJorPTUyvJVIIhBvgZNjS8y1Rlg8XcS9PsEZ2XOZ7F_pX3jf349PgmvmapGwl_7w_W6fBz6wVBvCHqLsOV4AAHE3Om2ZBiJjgL29TmcF3X5RikVt04WAawrnCKn3M79jlVSKfe-ijg7b3SPoVeuDRKZxs_GTyWsusQOzXdSkWuo4SuCuCB1p4-w1xoGnEQhX5crUJlxo7WPlU47CvDnBoJDrliKovt05saRDctVvwVyeeH5iNs7N5vzEe1ZopaEhA8OnQzjYMLugRchYkIobzgLx1GLH-_YcKOK3nPb3FEs-oixtVA-fey8jQppwhHcW-wyLqTA5lslNZmlpLegzf0VIaQoQ-19WRZrIy5pdmaWUinosppeVCuYFHJNUD45qXOvKpkyU8NpPm4VBuhoIl5dniNQh8y6lmKQm5Z3qSY4o_NyzAYM17rS7GqgARmQBUw">
                            <div class="contactFormSubmitContainer text-center">
                              <input type="button" class="btn btn-default btn-default-ghost btnContactFormSubmit" title="Submit" value="Submit">
                            </div>
                          </div>
                        </div>
                      </div>
                    </div>
                    <div id="dnn_ctr4011_View_ScriptContainer">
                      <script type="text/javascript">
                        function fillAndSubmitForm() {
                          let contactObj = fillContact();
                          $.ajax({
                            url: "/DesktopModules/ContactForm/Client/SubmitContactForm.ashx",
                            data: JSON.stringify(contactObj),
                            type: "POST",
                            contentType: "application/json; charset=utf-8",
                            dataType: "json",
                            success: function(msg) {
                              UpdateResponse(msg);
                            },
                            error: function() {
                              UpdateResponse(null);
                            }
                          });
                        }
                        // get all contact ids in list
                        let contacts = [];
                        // javascript body
                        contacts.push({
                          id: "15",
                          name: "General Questions",
                        });
                        // iff dgov non default
                        var formContainer = jQuery("#dnn_ctr4011_View_ContactFormContainer");
                        var messageContainer = formContainer.find(".pnlContactFormMessage");
                        // Note: Not all modes of the form take the same data, this is the superset (union)
                        var contactForm = {
                          "displayType": null,
                          "articleUrlQuerystring": null,
                          "recipient": formContainer.find(".ddlContactFormRecipient"),
                          "name": formContainer.find(".txtContactFormName"),
                          "firstName": formContainer.find(".txtContactFormFirstName"),
                          "lastName": formContainer.find(".txtContactFormLastName"),
                          "phone": formContainer.find(".txtContactFormPhone"),
                          "visitorEmail": formContainer.find(".txtContactFormEmail"),
                          "subject": formContainer.find(".txtContactFormSubject"),
                          "message": formContainer.find(".txtContactFormMessage"),
                          "contactMe": formContainer.find(".cbContactFormContactMe").find("input"),
                          "captchaContainer": formContainer.find(".captchaContainer"),
                          "captchaResponse": formContainer.find(".captchaResponse"),
                          "captchaObject": null
                        };

                        function fillContact() {
                          let contactBlank = {
                            "PortalId": 1,
                            "ModuleId": 4011,
                            "TabId": 0,
                            "CannedSubject": null,
                            "DisplayType": null,
                            "DisplayMode": null,
                            "Recipient": 0,
                            "Name": null,
                            "FirstName": null,
                            "LastName": null,
                            "Phone": null,
                            "ToEmail": null,
                            "FromEmail": null,
                            "VisitorEmail": null,
                            "Subject": null,
                            "Message": null,
                            "ContactMe": false,
                            "EmailBody": null,
                            "ArticleUrlQuerystring": null,
                            "ArticleUrl": "",
                            "uResponse": null,
                            "IsDefaultDisplayType": false,
                            "IsArticleDisplayType": false,
                            "IsDGOV2DisplayType": false,
                            "IsAF3DisplayType": false
                          };
                          let contactObj = $.extend({}, contactBlank);
                          contactObj.DisplayType = 'DGOV2';
                          contactObj.DisplayMode = 'Default';
                          contactObj.ArticleUrlQuerystring = window.location.search;
                          if (contactObj.DisplayType === "DGOV2") {
                            let recipient = $(".contactFormContactSelected").data("contact-id");
                            // if no recipient chosen (i.e. when control not shown) choose first contact
                            recipient = recipient ? recipient : contacts[0].id;
                            contactObj.Recipient = recipient
                            switch (contactObj.DisplayMode) {
                              case 'Pentagon Tours':
                                contactObj.FirstName = contactForm.firstName.val();
                                contactObj.LastName = contactForm.lastName.val();
                                contactObj.Phone = contactForm.phone.val();
                                break;
                            }
                          } else {
                            contactObj.Recipient = contactForm.recipient.find("option:selected").val();
                          }
                          contactObj.Name = contactForm.name.val();
                          contactObj.VisitorEmail = contactForm.visitorEmail.val();
                          contactObj.Subject = contactForm.subject.val();
                          contactObj.Message = contactForm.message.val();
                          contactObj.ContactMe = contactForm.contactMe.prop("checked");
                          contactObj.uResponse = contactForm.captchaResponse.val();
                          contactObj.TabId = 818;
                          console.log("v259:", contactObj);
                          return contactObj;
                        }

                        function clearForm() {
                          contactForm.recipient.find("option:first").attr("selected", "selected");
                          contactForm.name.val("");
                          contactForm.firstName.val("");
                          contactForm.lastName.val("");
                          contactForm.phone.val("");
                          contactForm.visitorEmail.val("");
                          contactForm.subject.val("");
                          contactForm.message.val("");
                          contactForm.contactMe.prop("checked", false);
                          GetRecaptcha3Response();
                        }

                        function UpdateResponse(response) {
                          var msg = "";
                          if (response == null) {
                            msg = '<div class="dnnFormMessage dnnFormWarning">There was a problem submitting the form.  Please try again.</div>';
                          } else {
                            if (response.d) {
                              response = response.d;
                            }
                            msg = response.Message;
                            if (response.EmailSent) {
                              clearForm();
                            }
                          }
                          messageContainer.html(msg);
                          var top = $(".contactFormContainer").offset().top;
                          window.scrollTo(0, top - 80); // give a little extra for dgov2 overlay menu
                        }
                        formContainer.find(".btnContactFormSubmit").on("click", function() {
                          fillAndSubmitForm();
                        });
                        var loadContactFormCaptcha = function() {
                          contactForm.captchaObject = grecaptcha.render(contactForm.captchaContainer[0], {
                            "sitekey": "6Lc_iW8UAAAAAGLqfccFkyKJWfpFOkfGh5-tHHRv",
                            "callback": function(response) {
                              contactForm.captchaResponse.val(response);
                            }
                          });
                        };
                        /* DGOV2 additions */
                        $(".contactFormContactName").on('click', function(ev) {
                          const contactIndex = $(ev.target).data("contact-index");
                          selectContact(contactIndex);
                        });

                        function selectContact(contactIndex) {
                          $(".contactFormContactName").removeClass("contactFormContactSelected");
                          $(".contactFormContact" + contactIndex).addClass("contactFormContactSelected");
                        }
                        // initialize selection to first contact
                        const displayType = "DGOV2";
                        if (displayType == "DGOV2") {
                          selectContact(0);
                        }
                      </script>
                      <!-- Loaded after above script tag to ensure the form elements exist on the page and the js method loadCaptcha has already been loaded -->
                      <script src="https://www.google.com/recaptcha/api.js?render=6LfiAPYcAAAAAP9iFJuv9Fdswe_EQPe_f_lIrM-5"></script>
                      <script>
                        grecaptcha.ready(function() {
                          GetRecaptcha3Response();
                        });

                        function GetRecaptcha3Response() {
                          grecaptcha.execute('6LfiAPYcAAAAAP9iFJuv9Fdswe_EQPe_f_lIrM-5', {
                            action: 'ContactForm'
                          }).then(function(token) {
                            contactForm.captchaResponse.val(token);
                          });
                        }
                      </script>
                    </div>
                  </div>
                </div>
                <div class="contact-grid">
                  <div class="dgov-grid">
                    <div class="dgov-col-md-12" style="border: none;">
                      <div class="contact-block">
                        <h3 class="subhead">U.S. Armed Forces</h3>
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HELP CENTER


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GENERAL MILITARY INFORMATION


GENERAL MILITARY INFORMATION

JUNIOR RESERVE OFFICERS' TRAINING CORPS

The Junior Reserve Officers' Training Corps (JROTC) program prepares high school
students for leadership roles while making them aware of their rights,
responsibilities and privileges as American citizens. It is a stimulus for
promoting graduation from high school, and it provides instruction and rewarding
opportunities that will benefit the student, community and Nation. JROTC teaches
young men and women the kind of self-discipline, self-confidence, and leadership
skills that can help them successfully meet the challenges of adulthood. This
program is conducted at accredited secondary schools throughout the Nation, by
instructors who are retired Navy, Army, Air Force, Marine Corps, and Coast Guard
officers and enlisted personnel.

Information about each military service's JROTC program is found on their
respective websites. Additional questions should be directed to the contact
addresses below:

U.S. Army JROTC Program Headquarters
U.S. Army Cadet Command
ATTN: ATCC-JR-IM (Instr Mgt)
394 2nd Dragoons Road, Bldg 6573
Fort Monroe, VA 23651-5000
Phone: 800-347-6641
http://www.usarmyjrotc.com/

U.S. Marine Corps
Commanding General
TECOM C46JR
1019 Elliot Road
Quantico, VA 22134-5001
Phone: 703-784-3706
https://www.mcjrotc.marines.mil/

Naval Service Training Command
NJROTC Program
250 Dallas Street, Suite. A
Pensacola, FL 32508-5268
Phone: 877-253-7122 (option 1)
https://www.netc.navy.mil/NSTC/NJROTC/

U.S. Air Force JROTC Program Headquarters
ATTN: AFOATS/JRI
551 East Maxwell Boulevard.
Maxwell AFB, AL 36112-6106
Phone: 334-953-5300 or 5275
https://www.airuniversity.af.edu/Holm-Center/AFJROTC/

View More

APPEALING A MILITARY RECRUITING DECISION

We greatly appreciate your desire to join the Armed Forces. Our entry rules are
purposely tough because in the field, the lives of your fellow service members
may well depend on your physical and mental capabilities to perform as part of
the unit. The Military services each set and review their standards for
enlistment based upon their particular mission.

To appeal a decision made by a military service's recruiting command, you must
submit your request in writing to the appropriate military service. Addresses
for the military services are available on the DOD website at
https://www.defense.gov/Contact/Mailing-Addresses/.

There are also areas where your situation may not be an issue, such as the U.S.
civil service. For information on civilian job opportunities, please visit the
USA Jobs website.

View More

SELECTIVE SERVICE REGISTRATION

The Selective service System is an independent agency within the Executive
Branch of the U.S. Federal Government. Selective service is not part of the
Department of Defense.

Almost all male U.S. citizens and male immigrants, who are 18 through 25, are
required to register with Selective Service.

It’s important to know that even though he is registered, a man will not
automatically be inducted into the military. In a crisis requiring a draft, men
would be called in a sequence determined by random lottery number and year of
birth. Then, they would be examined for mental, physical, and moral fitness by
the military before being deferred or exempted from military service or inducted
into the Armed Forces.

The U.S. Selective Service website has more information, including how to
register and who must register.

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MILITARY SERVICE ACADEMIES

Information about each military service academy is found on their respective
websites. Additional questions should be directed to the contact addresses
below:

United States Military Academy
ATTN: Public Affairs Office
Taylor Hall, Building 600
West Point, NY 10996-1788
Telephone: 845-938-4011
Website: http://www.usma.edu/

United States Naval Academy *
ATTN: Public Affairs Officer
121 Blake Road
Annapolis, MD 21402-5000
Telephone: 410-293-1000
Website: http://www.usna.edu/
* Graduates serve in the U.S. Navy or the U.S. Marine Corps

United States Air Force Academy
ATTN: Public Affairs Officer
2304 Cadet Drive, Suite 320
U.S. Air Force Academy, CO 80840-5016
Telephone: 800-433-9266
Website: http://www.usafa.af.mil

United States Coast Guard Academy **
ATTN: Public Affairs Officer
15 Mohegan Avenue
New London, CT 06320-4195
Telephone: 860-444-8270
Website: https://www.uscga.edu/
** The U.S. Coast Guard is under the jurisdiction of the Department of Homeland
Security; however, reports directly to the Department of the Navy only in
wartime; in peacetime, it falls under the jurisdiction of the Department of
Homeland Security.

United States Merchant Marine Academy ***
ATTN: Public Affairs Officer
300 Steamboat Road
Kings Point, NY 11024
Telephone: 516-726-5800
Website: http://www.usmma.edu/
*** The Merchant Marine Academy has a close relationship with the U.S. Armed
Forces, as noted on its website, but is not part of the Department of Defense.

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NATURALIZATION FOR NON-CITIZEN MEMBERS OF THE MILITARY AND VETERAN COMMUNITY

The Department of Homeland Security U.S. Citizenship and Immigration Services
(USCIS) administers the Nation’s lawful immigration system, safeguarding its
integrity and promise by efficiently and fairly adjudicating requests for
immigration benefits while protecting Americans, securing the homeland, and
honoring our values.

The USCIS website contains helpful information about laws, policies, and
procedures for non-citizen members of the military and veteran community seeking
to become naturalized United States citizens. Link:
https://www.uscis.gov/military/military

USCIS also operates a helpline toll-free military helpline, 877-CIS-4MIL
(877-247-4645, TTY 800-877-8339) and e-mail address
at militaryinfo@uscis.dhs.gov exclusively for current members of the military
and their families, as well as veterans. 

Link: https://www.uscis.gov/military/military-help-line

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DEPARTMENT OF DEFENSE CIVILIAN EMPLOYMENT OPPORTUNITIES

The Department of Defense employs 950,000 civilians, many serving in critical
positions worldwide. There are multitudes of opportunities requiring a diverse
range of skills. If a competitive salary, great benefits, unsurpassed training,
and the pride of defending our Nation interests you, then your future is with
DOD.

As a civilian in DOD, you play an important role in the defense of our Nation
and in supporting our Armed Forces. The Army, Navy, Air Force, Marines, and
other DOD Agencies have civilian positions in nearly 675 occupations.

Link:  https://www.DODciviliancareers.com/

As a student or recent graduate, you may be able to begin your career in the
Federal Government through internships, the Recent Graduates Program,
Presidential Management Fellows Program, with the assistance of DOD scholarship
programs:

Link: https://www.DODciviliancareers.com/civiliancareers/studentsrecentgraduates

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JOINING THE MILITARY

Each branch of the U.S. Armed Forces is responsible for its own recruiting. You
can learn more about each branch's recruiting policies, and contact a recruiter
directly, at the following websites:

Army: https://www.goarmy.com

National Guard: https://www.nationalguard.com/

Marines: https://www.marines.com/become-a-marine/process-to-join.html

Navy: https://www.navy.com/careers

Air Force and Space Force: https://www.airforce.com/how-to-join

Coast Guard: https://www.uscg.mil/Join/

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MILITARY SERVICE BRANCH FREQUENTLY ASKED QUESTIONS

Most answers to questions about a military service branch can be found by
clicking one of the links below. In addition, each service also offers a
“Contact Us” page which can be accessed via the Frequently Asked Questions, or
FAQ page.

Army: https://www.army.mil/faq/

Army National Guard: https://www.nationalguard.com/guard-faqs

Navy: https://www.navy.mil/Resources/Frequently-Asked-Questions/

Air Force: https://www.af.mil/Questions.aspx

Space Force: https://www.spaceforce.mil/About-Us/FAQs/

Air National Guard: https://www.ang.af.mil/Contact/Questions.aspx

Marine Corps: https://www.marines.mil/FAQ/

Coast Guard: https://www.gocoastguard.com/faq

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SERVICE MEMBERS AND MILITARY FAMILIES IN CRISIS

Service members and their families have proven their strength in weathering
unique issues, such as frequent moves, deployments and separations from loved
ones. Because everyone struggles now and then, the Department of Defense
provides confidential non-medical counseling, specialty consultations and other
forms of free confidential help to service members, immediate family members and
in some cases, Department of Defense civilians. Confidential help is available
in person, via secure video, over the phone and online. Learn more at Military
OneSource:

Link:
https://www.militaryonesource.mil/confidential-help/non-medical-counseling/military-onesource/military-onesource-confidential-help-eligibility/

Military Crisis Line

If you have an immediate need or are currently in crisis, call the Military
Crisis Line for support at 1-800-273-8255 (press 1). The MCL is a toll-free,
confidential resource that connects service members in crisis, their families
and friends with qualified, caring responders.

Veterans Crisis Line

If you are a military veteran in crisis or are concerned about a veteran who is,
The Department of Veterans Affairs also offers confidential free support from
caring, qualified responders, many of whom are veterans themselves.

Link:  https://www.veteranscrisisline.net/

Phone:  1-800-273-8255 (Press 1)

Text:  838255

National Suicide Prevention Hotline

Call the National Suicide Prevention Hotline at 1-800-273-TALK (1-800-273-8255)
or TTY: 1-800-799-4889. This hotline is a 24-hour, toll-free suicide prevention
service available to anyone in a suicidal crisis. You will be routed to the
closest possible crisis center in your area. Your call is free and
confidential. 

Link: https://suicidepreventionlifeline.org/

Psychological Health Center of Excellence

Get the information you need with the Real Warriors Live Chat. A trained health
resource consultant is ready to talk, listen and provide the guidance and
resources you are looking for. Access our privacy policies and disclaimers to
see our commitment to your confidentiality.

Call: 1-800-273-8255 

This link takes you directly to the Real Warriors Live Chat line:
https://chat.magellanhealth.com/Cutesoft_Client/CuteChat/DCOE_SupportClient.aspx###

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MILITARY/CIVILIAN RECORDS, DEERS, & DOD ID CARDS


MILITARY/CIVILIAN RECORDS, DEERS, & DOD ID CARDS

DOD ID CARD ISSUANCE AND REPLACEMENT

The Department of Defense issues a common access card, or CAC, ''smart'' ID card
to active-duty military personnel, Selected Reserve, DOD civilian employees, and
eligible contractor personnel. A uniformed service ID card, or USID, is issued
to military family members and military retirees to access service benefits and
privileges. Military personnel, retirees, and their family members should notify
their security office IMMEDIATELY if an ID card is lost, stolen, or misplaced.

Information about obtaining and managing your CAC or USIC card is found on the
DOD common access card website.

Additional information and assistance is available at these DOD websites:

Link: https://www.dmdc.osd.mil/self_service/rapids/

Link:
https://milconnect.dmdc.osd.mil/milconnect/public/faq/Documentation-ID_Cards

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UPDATING DEFENSE ENROLLMENT ELIGIBILITY REPORTING SYSTEM

The Defense Enrollment Eligibility Reporting System, or DEERS, database contains
information for each uniformed service member (active duty, retired, or a member
of a reserve component), U.S.-sponsored foreign military, DOD and uniformed
services civilians, other personnel as directed by the DOD (including the
patient population serviced through the Military Health Services System), and
their eligible family members. DEERS registration is required for TRICARE
eligibility and enrollment.

You are responsible for keeping your information current on your record. Active
Duty and retired service members are automatically registered in DEERS, but they
must take action to register their family members and ensure they are correctly
entered into the database. Once registered in DEERS it is important to keep your
DEERS records updated when personal eligibility information changes. This
includes addresses and family status (marriage, divorce, birth, adoption, etc.).
Mistakes in the DEERS database can cause problems with TRICARE claims, so it is
critical to maintain your DEERS information. Retail network pharmacies check
TRICARE eligibility through DEERS. Prescriptions will be filled only for
beneficiaries who are listed as eligible in DEERS.

For more information on updating and correcting your information within DEERS
please click on the link below.

Link:
https://milconnect.dmdc.osd.mil/milconnect/public/faq/DEERS-Updating_and_Correcting_DEERS_Data

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REQUESTS FOR UPGRADE OF DISCHARGE CHARACTERIZATION

Veterans who believe the characterization of their discharge from military
service was unjust, erroneous, or warrants an upgrade are encouraged to apply
for a discharge upgrade or correction.

All branches of the military consider you to have a strong case for a discharge
upgrade if you can show your discharge was connected to any of these categories:

 * Mental health conditions, including posttraumatic stress disorder, or PTSD
 * Traumatic brain injury, or TBI
 * Sexual assault or harassment during military service
 * Sexual orientation (including under the Don’t Ask, Don’t Tell policy)

The Department of Defense and Department of Veterans Affairs jointly operate an
online tool to easily submit your application. By answering a series of
questions you will receive customized step-by-step instructions on how to apply
for a discharge upgrade or correction.

Link:  https://www.va.gov/discharge-upgrade-instructions/

If you received a decision from the review board and you do not agree with it,
please write the board and explain your reasoning. The correction board will
assist you with information on how to appeal decisions.

For service members with separation dates on or after December 20, 2019, the
Discharge Appeal Review Board will provide a final review of discharge or
dismissal characterization upgrade requests when petitioners have exhausted all
available administrative remedies. To learn more about the DARB and how to apply
for review, visit the Air Force Review Board Agency Portal.

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REQUEST CORRECTION OF MILITARY RECORDS

If you believe you are the victim of an error or injustice which affects your
military record, you may apply for a correction of military records by
completing and submitting a DD Form 149, Application for correction of military
record. A few examples of records that may be corrected are: administrative
information, pay and allowances, decorations and awards, performance evaluations
and derogatory information, disabilities, promotions and rank, and discharge and
separation.

Submit your completed DD Form 149 to the appropriate address on page 2 of the
form.

Link: https://www.esd.whs.mil/Portals/54/Documents/DD/forms/dd/dd0149.pdf

If you received a decision from the corrections review board and you do not
agree with it, please write the board and explain your reasoning. Reference the
appropriate address on page 2 of DD Form 149. If you would like to check the
status of your request, contact the Board directly:

 * Air Force/Space Force – 240-612-5379
 * Army – ARMY.ARBAINQUIRY@MAIL.MIL
 * Navy/Marine Corps – 703-604-6884

Contact information for each board is listed below and on the back of DD Form
149:

U.S. Army Review Boards Agency
251 18th Street South, Ste. 385
Arlington, VA 22202-3531
Website: http://arba.army.pentagon.mil/

U.S. Navy and U.S. Marine Corps Board for Correction of Naval Records
701 S. Courthouse Road, Building 12, Suite 1001
Arlington, VA 22204-2490
Phone: (703) 604-6884/(703) 604-6885
Website: https://www.secnav.navy.mil/mra/bcnr/Pages/default.aspx

U.S. Air Force Board for Correction of Air Force Records
Website:  https://afrba-portal.cce.af.mil/#board-info/bcmr/navbar

U.S. Coast Guard Department of Homeland Security
Office of the General Counsel Board for Correction of Military Records
245 Murray Lane, Stop 0485
Washington, DC 20528-0485
Phone: (202) 477-4099
Website: https://www.uscg.mil/Resources/Legal/BCMR/

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REQUESTING MILITARY RECORDS INCLUDING DD FORM-214

The U.S. Armed Forces maintain an Official Military Personnel File, or OMPF, for
every veteran and service member. If you are a veteran or a member of the Army,
Navy, Marines, or Air Force and are serving as active duty, reserve, or guard,
or if you are retired, you can use the Defense Personnel Records Information
Retrieval System page on the milConnect website to request and receive scanned
copies of documents in your OMPF.

In some cases, OMPF records are not yet scanned into the DPRIS system on
milConnect. To determine whether your documents are available online, what to do
if they are not, and for many more details about your OMPF documents, visit the
DPRIS section of the milConnect frequently asked questions page.

For OMPF records not available in milConnect, military veteran health records,
or for records requests from a veteran's next of kin or a member of the public,
please visit the National Archives - National Personnel Record Center, Military
Personnel Records for assistance:

Link:  https://www.archives.gov/personnel-records-center/military-personnel
Link:  https://www.archives.gov/personnel-records-center/other-medical-records

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MILITARY COMMUNITY SUPPORT


MILITARY COMMUNITY SUPPORT

GOLD STAR & SURVIVING FAMILY MEMBERS – BENEFITS

The DOD and other agencies are committed to connecting survivors with resources
to relieve financial stress and provide assistance with decision-making around
the death of a service member. Military OneSource contains a list of helpful
resources.

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MILITARY SPOUSE CAREER ADVANCEMENT ACCOUNTS INITIATIVE

The Military Spouse Career Advancement Accounts initiative is a workforce
development program. Its goal is to find an effective way to help military
spouses get the training and education they need to have portable careers.
Accounts for education and training leading to a credential in a portable field
are available for eligible military spouses at
https://mycaa.militaryonesource.mil/mycaa.

 

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SENDING CARE PACKAGES TO MILITARY MEMBERS

Thank you for your desire to support the well-being of our service members. The
Department of Defense does not operate a program for members of the general
public to send care packages and holiday mail to deployed service members.
However, those wishing to send materials to service members can do so by
contacting any of the various non-DOD military service organizations who still
do this work. One example is the American Red Cross, which has a Holiday for
Heroes program run by their local state chapters.

Family members, extended family members and friends who want to send care items
to their military member should follow these tips provided by Military
OneSource.

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OVERSEAS BIRTH CERTIFICATE FOR MILITARY DEPENDENTS

A child born abroad to a U.S. citizen parent or parents may acquire U.S.
citizenship at birth if certain statutory requirements are met. In such a case,
the Department of State will issue a Consular Report of Birth Abroad, also
called a Form FS-240, in the child's name. 

Please visit the Department of State's website for more information, including
how the CRBA may be replaced or amended if necessary. 

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LOCATING SERVICE MEMBERS AND EMERGENCY SERVICE MEMBER CONTACT

Requests for Service member contact information should be sent to the respective
military branch of the individual whose information is being sought. However, in
most cases, military regulations and the Privacy Act of 1974 do not permit the
military departments to provide home addresses or telephone numbers of service
personnel. Moreover, regulations do not permit the public dissemination of
listings of names and addresses of service personnel.

In cases of family emergency:
The American Red Cross assists DOD with relaying family member communications to
military members and coordinating with the military commands for service members
to be granted emergency leave as is necessary. To speak to a Red Cross Emergency
Communications Specialist call: 1-877-272-7337. More information is found on the
American Red Cross website at
https://www.redcross.org/get-help/military-families/emergency-communication.html.

To locate Americans abroad in event of an emergency, please contact the
Department of State:

 * From the U.S. & Canada:  1-888-407-4747 (Option: 0)
 * From Overseas: +1 202-501-4444
 * https://travel.state.gov/content/travel/en/international-travel/emergencies.html

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MILITARY HEALTH CARE

For detailed information on DOD health care services and benefits for military
members, retirees and their families who are beneficiaries of the Military
Health System, please visit these DOD websites:

 * Military Health System:  https://health.mil/
 * TRICARE:  https://www.tricare.mil/

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COMMUNITY-BASED MILITARY AND VETERAN SUPPORT RESOURCES

There are many outstanding nonprofit organizations that provide no-cost support
and services to members of the military and veteran community. Although the DOD
is not able to endorse or recommend individual organizations, some of these
organizations may be found at these links:

 * The National Resource Directory:  https://nrd.gov/
 * Community based support for military members and families: 
   https://www.defense.gov/Resources/Community-Support-of-Troops/
 * Community based support for veterans: 
   https://www.defense.gov/Resources/Veteran-Support-Organizations/

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MILITARY INSTALLATION RESOURCES

The Military One Source military installation directory offers a search engine
to find specific military installation offices and resources. Whether you are
planning a move to your next duty station or need general information about
installations, this site is a useful resource that contains overviews, contacts
for programs and services, check-in procedures, and community information for
installations worldwide.

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DEPARTMENT OF DEFENSE SUPPORT FOR THE MILITARY COMMUNITY

Military OneSource is the 24/7 connection to information, answers and support
for military members and their families working to reach their goals, overcome
challenges, and thrive as members of our military community.

Military OneSource also offers portals with information and services pertinent
to each military service branch at
https://www.militaryonesource.mil/branch-of-service/.

In addition to Military OneSource, DOD operates a network of websites that offer
specific assistance for military members and families:

American Forces Travel:  https://www.americanforcestravel.com/

Blog Brigade:  https://blog-brigade.militaryonesource.mil/

DOD Customer Moving Portal:  https://move.mil/

Education Directory for Children with Special Needs: 
https://efmpeducationdirectory.militaryonesource.mil/

Exceptional Military Family Program:  https://efmpandme.militaryonesource.mil/

MilitaryChildCare Portal:  https://militarychildcare.com/

Military Installation Resource Directory: 
https://installations.militaryonesource.mil/

Military Spouse Employment Partnership:
https://msepjobs.militaryonesource.mil/msep/

Military Life Learning:  https://millifelearning.militaryonesource.mil/

MyCareer Advancement:  https://mycaa.militaryonesource.mil/mycaa/

Plan My Deployment:  https://planmydeployment.militaryonesource.mil/

Plan My Move:  https://planmymove.militaryonesource.mil/

Spouse Education and Career Opportunities:
https://myseco.militaryonesource.mil/portal/

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VETERAN COMMUNITY SUPPORT & INFORMATION


VETERAN COMMUNITY SUPPORT & INFORMATION

USE OF MILITARY RANK BY RETIRED MILITARY MEMBERS

All retired military members are permitted to use their military titles socially
and in connection with commercial enterprises. Such military titles must never
be used in any manner which may bring discredit to the uniformed services.

The use of military titles is prohibited in connection with commercial
enterprises when such use, with or without the intent to mislead, gives rise to
any appearance of sponsorship or approval by the uniformed services or the
Department of Defense.

Military titles will not be a part of the signature block of a retired service
member when signing official correspondence as a civil service employee.

Retirees not on active duty will not use their military titles in connection
with public appearances outside the United States unless such use is authorized
by the appropriate overseas commander.

When military titles are used by members to sign their names to documents that
pertain to them personally, they must show that they are in a retired status
after the grade. Social and business calling cards must reflect the retired
status.

In a military office, retirees using military titles on the telephone could lead
to confusion and unwitting misrepresentation, conveying the impression of
active-duty status. In any case, common sense is the guide when a retired
service member works for the Government. No reasonable retired officer would
invite awkwardness when employed in a military office by insisting on being
called by a military title if such title outranks the retired service member's
active-duty chief.

The retired service member's use of his rightful title in government employment
is guided by his acceptance of his civilian status and loyal conformance to the
established channels of command. Local customs, practices and conditions of
employment are the primary influencing factors.

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VETERAN AND NEXT OF KIN REQUESTS FOR REPLACEMENT MEDALS

The process for requesting replacement military medals varies depending on the
service branch and when the veteran served. The National Personnel Records
Center's website provides helpful information on submitting requests for the
replacement of lost military service medals, decorations, and awards.

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VETERAN BURIAL BENEFITS

Please accept our condolences. The VA offers many benefits to offset the cost of
burial. The VA website has information on eligibility and how to apply.

Other information regarding VA burial benefits such as flags, headstones and
markers is provided by the National Cemetery Administration.

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ARRANGING MILITARY FUNERAL HONORS FOR A VETERAN

Please accept our condolences on the loss of your loved one. Rendering military
funeral honors is one way to show the deep gratitude to those who, in times of
war and peace, have faithfully defended our country. This ceremonial paying of
respect is the final demonstration a grateful Nation can provide and it is our
commitment to recognize the sacrifice and contributions of our Nation's
veterans. By law, an honor guard detail for the burial of an eligible veteran
consists of at least two members of the U.S. Armed Forces, and at least one
member of the detail must be a representative from the deceased veteran's
service branch. The honor detail performs a ceremony that includes the playing
of taps and the folding and presentation of the American flag to the next of
kin. Your funeral director can help you request military funeral honors. 

Link:
https://www.militaryonesource.mil/leaders-service-providers/casualty-assistance/funeral-directory-and-planner-resources/

Link: National Cemetery Administration: https://www.cem.va.gov/

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VETERAN SURVIVOR SERVICES

The Office of Survivors Assistance was established by Public Law 110-389, Title
II, Section 222, in October 2008, to serve as a resource regarding all benefits
and services furnished by the Department to Survivors and Dependents of deceased
Veterans and members of the Armed Forces.

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VETERAN ID CARD

A Veteran ID Card, or VIC, is a form of photo ID you can use to get discounts
offered to veterans at many restaurants, hotels, stores, and other businesses.
Find out if you are eligible for a Veteran ID Card—and how to apply:
https://www.va.gov/records/get-veteran-id-cards/vic/.

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VETERAN SERVICE ORGANIZATIONS

Many VSOs advocate for the well-being of the veteran community and will assist
with applications for veterans benefits and appeals. The Department of Veterans
Affairs maintains a directory of veterans' service organizations on its website
at https://www.va.gov/vso/.

Some VSOs are additional recognized or approved by the VA Secretary for purposes
of preparation, presentation, and prosecution of claims under laws administered
by the Department of Veterans Affairs. Individuals seeking such representation
should only rely on information found in the VA Office of General Counsel Search
for Accredited Attorneys, Claims Agents, or Veterans Service Organizations
Representatives. Learn more at
https://www.va.gov/ogc/apps/accreditation/index.asp.

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VETERAN HEALTH CARE SYSTEM

For detailed information on health care services for veterans provided by the
Department of Veterans Affairs, please visit the VA Health Administration
website.

Military retirees who are eligible to receive healthcare services from DOD may
find information about their benefits at these DOD websites - the Military
Health System website and the Tricare website. 

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GENERAL INFORMATION ON VETERAN BENEFITS AND SUPPORT

The Department of Veterans Affairs, or VA, has jurisdiction over most veterans'
issues and is responsible for programs that support the health and well-being of
our Nation's military veterans:

Additional assistance may be found at these VA resources:

 * MyVA411 main information line: 1-800-698-2411
 * VA benefits hotline: 1-800-827-1000
 * GI Bill Hotline: 1-888-442-4551
 * VA Health Benefits Hotline: 877-222-8387
 * My HealtheVet Help Desk: 1-877-327-0022
 * VA Inquiry Routing & Information System: https://iris.custhelp.va.gov/

Veteran Affairs Public Affairs:

 * Email: vapublicaffairs@va.gov
 * Phone: 202-461-7600

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VETERANS IN CRISIS

Veterans Crisis Line
If you are a Veteran in crisis or are concerned about one, connect with the
Veterans Crisis Line to reach caring, qualified responders with the Department
of Veterans Affairs. Many of them are Veterans themselves. Call 1-800-273-8255
(Press 1) or text 838255. 

National Suicide Prevention Hotline
Call the National Suicide Prevention Hotline at 1-800-273-TALK (1-800-273-8255)
or TTY: 1-800-799-4889. This hotline is a 24-hour, toll-free suicide prevention
service available to anyone in a suicidal crisis. You will be routed to the
closest possible crisis center in your area. Your call is free and
confidential. 

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HUMAN RESOURCES, PAY, TAXES, & FINANCES


HUMAN RESOURCES, PAY, TAXES, & FINANCES

CONGRATULATORY RETIREMENT LETTERS

Eligible retiring DOD civilian employees and military members may request a
Presidential Congratulatory Retirement Letter and/or Secretary of Defense
Congratulatory Retirement Letter.

For a Presidential letter, requesters must have at least 30 years of combined
military and federal service. For a Secretary of Defense letter, requesters must
have at least 25 years of combined military and federal service.

The process and package templates for requesting these letters are found on
Executive Services Directorate Correspondence Division website, in the
Downloadable Template section. 

Request packages should be submitted electronically.  Instructions for
submitting Presidential Appreciation Letters can be found
at https://www.esd.whs.mil/CMD/ploa/. 

Completed Secretary of Defense letter requests are emailed to
whs.pentagon.esd.mbx.white-house-suspense-desk@mail.mil.

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TAX INFORMATION FOR SERVICE MEMBERS AND VETERANS

For detailed information on Federal tax rules and benefits for military members,
please visit the Internal Revenue Service website.

Military members, including retirees, are eligible to receive free tax
consultation and preparation at Volunteer Income Tax Assistance locations.

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PAY TABLES FOR ACTIVE DUTY MEMBERS AND DOD CIVILIAN EMPLOYEES

Military Members
Information about military pay and benefits may be found on the Military Pay and
Benefits Website operated by the Office of the Under Secretary of Defense for
Personnel and Readiness.

In addition, the Defense Finance and Accounting Service (DFAS) publishes current
pay charts and other important information and resources related to military
pay, other benefits and allowances and withholdings.

DOD Civilian Employees
Current pay tables for all Federal employees, including DOD employees, may be
found on the Office of Personnel Management (OPM) website.

 

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REPORTING DEATH OF A FAMILY MEMBER, RETIREE, OR DOD ANNUITANT

Please accept our condolences on the loss of your loved one. Although this is a
difficult time, it's crucial to promptly report the death of a family member,
retiree, or other DOD annuitant.

 * Report Death of a Military Family Member:
   https://milconnect.dmdc.osd.mil/milconnect/public/faq/Life_Events-Death_of_a_Family_Member
 * Report an SBP Annuitant's Death:
   https://www.dfas.mil/RetiredMilitary/survivors/annuitant-death/ 
 * Report Military Retiree death:
   https://www.dfas.mil/RetiredMilitary/survivors/Retiree-Death
 * Report Death of Retired DOD Civilian Employee:
   https://www.opm.gov/retirement-services/my-annuity-and-benefits/life-events/death/report-of-death/
 * Report Death of a DOD Civilian retiree or survivor annuitant: 
   https://rsreporting.opm.gov/AnnuitantDeath

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PAY PROCESSING: DFAS AND MYPAY

Defense Finance and Accounting Service
As one of the world’s largest finance and accounting operations, DFAS manages
and processes the pay for all DOD military and civilian personnel, retirees and
annuitants, as well as major DOD contractors and vendors.

Nearly all questions about pay and annuities will be answered by reviewing the
extensive DFAS frequently asked questions pages and its secure AskDFAS system.

If you still have questions or need to speak with a DFAS professional, please
visit the DFAS customer service center to find the correct phone numbers to
reach the appropriate customer service team member:

myPay
myPay is the online system operated by DFAS for military members, retirees and
DOD civilian employees to access their pay information and make their own
changes immediately with user-friendly technology. You can access myPay nearly
24 hours a day, 7 days a week to change or review your current information, or
to check your most recent pay statement. myPay is reliable – The information you
input transfers directly to your pay system.

With myPay, you can*:

 * View, print, and save leave and earnings statements
 * View and print tax statements
 * Manage the delivery method for all your statements
 * Change federal and state tax withholdings
 * Update bank account and electronic fund transfer information
 * Make address changes
 * View and print travel vouchers
 * Control Thrift Savings Plan enrollment
 * View, print or save your Retiree Account Statement
 * View, print or save your Combat-Related Special Compensation Statement
 * Start, stop or change electronic allotments to financial institutions
 * Change your mailing or e-mail address
 * Make changes to your direct deposit information
 * View, print or save your IRS Form 1099R
 * Turn on your Retiree Newsletter notification
 * Subscribe to the Retiree Newsletter

* Features may vary by agency and armed service and status. You can get a
current list of the items you can change using myPay from your servicing payroll
office or your customer service representative.

For additional assistance, visit myPay Frequently Asked Questions at
https://mypay.dfas.mil/#FaqTop1.

If you have problems using myPay or with your myPay Password, contact myPay
customer service:

By Phone
*Centralized Customer Support Unit*
Toll free: 1-888-DFAS411 or 1-888-332-7411
Commercial: (216) 522-5096
Defense Switching Network (DSN): 580-5096
Hours of Operation: Monday - Friday, 8 a.m. to 5 p.m. ET

By Email
Review FAQs and Submit a question using ASK myPay |
https://corpweb1.dfas.mil/askDFAS/custMain.action?mid=2

In Person
Obtain an in-person Password reset from a myPay Trusted Agent
https://corpweb1.dfas.mil/askDFAS/custTASOLoad.do

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SEPARATED DOD CIVILIAN EMPLOYEE PERSONNEL RECORDS

The National Personnel Records Center's Federal Records Center Program maintains
the Official Personnel Folders of former Federal civilian employees whose
employment ended after 1951. Former Federal civilian employees (the person of
record), authorized third-party requesters and others can access these OPFs.
Former Federal civilian employees may request access to their OPF, after 120
days from separation date, either in person or electronically.

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SECURITY CLEARANCE QUESTIONS

The Defense Counterintelligence Security Agency is the primary investigative
service provider for the Federal Government, conducting 95% of all background
investigations for over 100 agencies. DCSA also provides an end-to-end vetting
service for DOD services and components including submissions, investigations,
adjudications, and continuous vetting.

For questions regarding the status of an individual's security clearance,
individuals should contact their security manager or designated security
official for assistance.

More information about adjudication status and how to appeal decisions is found
on the DCSA website.

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EMPLOYMENT VERIFICATION

The Department of Defense does not verify employment for active-duty military
members or for civilian employees by telephone. If you represent an organization
that is seeking employment verification of a military member or if DOD civilian
employee is applying to your organization for a service or job, please use the
contact phone numbers on the person's application or resume to reach the DOD
office or military organization at which they work or have worked.

Employment verification at the DOD level is managed through websites or through
the military services.

For Current DOD Civilian Employees:
The Defense Civilian Employment Verification is an online self-service tool
allowing current DOD employees to send employment and/ or salary information to
an external organization (business, bank, credit union) or person directly from
the Defense Civilian Personnel Data System in a password-protected document via
email.

For DOD Civilian Retirees and Military Retirees:
Your Retiree Account Statement contains information on your pay and deductions
that many potential creditors require, and your latest RAS is always available
on myPay. You may also request a hard copy RAS be mailed to you by calling the
Retired and Annuitant Pay Customer Care Center at 1-800-321-1080. Learn more at
http://www.dfas.mil/retiredmilitary/manage/payverification.html and
https://www.dcpas.osd.mil/Content/Documents/DCPDS-EV-FormerEmployees-FactSheet-LO.pdf.

For Currently Serving Military Members:
There are times when you may need to verify your status as a military member.
Whether you are renting an apartment, purchasing a car or other reason, your
Leave and Earning Statement (available via myPay) provides details on your pay
grade, pay and entitlements, and deductions. There may be times when the
business you are dealing with desires more than your LES or ID card as proof of
your current military status. In these cases, we recommend you contact your
personnel or finance office for assistance.

For Military Service Verification Under the Civil Relief Act:
SCRA is a program that provides certain protections in lending for service
members who are called to Active Duty. Lenders seeking to verify active-duty
status for military members, as authorized under the SCRA may do so using the
Defense Manpower Data Center SCRA website.

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CIVILIAN AND MILITARY HUMAN RELATIONS EMPLOYEE SUPPORT

Civilian Employees and military members within the Office of the Secretary of
Defense, DOD agencies and field activities and select government organizations
are serviced by the DOD Washington Headquarters Services Human Resources
Directorate.

Civilian employees of the military departments should refer to their local human
relations and employee support offices for specific assistance with civilian
employment matters.

Uniformed military members are serviced by their respective service branch human
resources or personnel commands:

U.S. Army Human Resource Command Services

 * https://www.hrc.army.mil/content/Army%20Service%20Center
 * https://www.armyresilience.army.mil/
 * Army Public Affairs 703-697-9603

United States Marine Human Resources Command

 * Contact Number: (703) 614-8371
 * https://www.hqmc.marines.mil/hrom/Unit-Home/HROMNSFArlingtonOffice/

Navy Human Resources

 * MyNavy Career Center, or MNCC, is the 24/7 MyNavy HR resource support center
   for all Human Resource support for Sailors and their families
 * https://www.mynavyhr.navy.mil/Support-Services/MyNavy-Career-Center/
 * Career, Pay or Personnel Help: (833) 330-MNCC (6622)

U.S. Air Force Human Resources

 * For personnel issues: 1-800-525-0102
 * myPers/A1 Service Desk: -1-800-525-0102/Option 5
 * Air Force Portal Help Desk: 1-877-596-5771/Option 7
 * Public Affairs Support: 1-210-565-2334/Option 2
 * AFPC Inspector General: 1-210-565-3200
 * Air Force Survey Office: 1-210-565-2776
 * Pay Issues Defense Finance and Accounting Service: 1-888-332-7411

Space Force Human Resources

 * For Personnel Issues: (800) 525-0102
 * Public Inquiries: (703) 695-3039

United States Coast Guard

 * Personnel Center: (866) 772-8371
 * https://www.dcms.uscg.mil/Our-Organization/Assistant-Commandant-for-Human-Resources-CG-1/Contact-CG-1/

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PUBLIC AFFAIRS & COMMUNITY ENGAGEMENT


PUBLIC AFFAIRS & COMMUNITY ENGAGEMENT

SCOUT CERTIFICATE REQUEST

If you would like to receive a letter/certificate for an Eagle Scout or Girl
Scout Gold Medal award to celebrate his/her accomplishment, please send a
request letter to:

OATSD (Public Affairs)
Community Engagement
1400 Defense Pentagon
Washington, DC 20301-1400

Please include the full name of the scout, troop number, date of honor ceremony,
or date acknowledged for passing Eagle Scout/Girl Scout Gold Award requirements
and return address. Return postage is not required. In order to expedite your
request, please consolidate multiple awardees into one (1) troop request. Due to
mail handling procedures, allow 4-5 weeks for processing.

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FLYING THE U.S. FLAG OVER PENTAGON IN HONOR OF AN INDIVIDUAL

The Pentagon Force Protection Agency will fly your American flag over the
Pentagon in honor of a special occasion or person.

Guidelines for Requesting an American Flag Flown Over the Pentagon

 * The requestor must provide the flag.
 * All requests must be submitted 5 - 15 business days prior to the event.
 * Each returned flag will be accompanied by a certificate verifying the date
   upon which the flag was flown and the name of the person for whom the flag
   was flown.
 * Due to limited space, flags cannot be held for more than 30 days from the
   date of receipt.


If you have Pentagon access:
Room 5B890 on the 5th floor between corridors 8 and 9 Mondays - Fridays
(excluding Federal holidays) 9 a.m. to 12:30 p.m., and 2 p.m. - 4 p.m.,
703-692-7842

Written requests can be submitted to:
Pentagon Force Protection Agency
9000 Defense Pentagon, Room 5B890
Washington, DC 20301-9000

If you do not have Pentagon access:
If you do not have Pentagon access and are mailing the flag, please add an
additional week to the standard 5 - 15 business days prior to the event.

The requestor must provide the return postage from the post office or another
requestor prepaid shipping method (i.e. FedEx or UPS Air Bill with an account
number or postage stamps) in order for the flag and certificate to be
returned. PFPA cannot accept cash, money orders, or checks for the return
postage and is not responsible for providing return postage or packaging.

The requestor will be notified immediately to arrange for shipping if return
postage or another paid shipping method is not received with the flag.

 * A typed or printed letter of request must accompany the flag and contain the
   following information: 
 * The name of the flag recipient.
 * The occasion in which the flag will be flown for.
 * The specific date the flag is requested to be flown on. If no date is
   specified, the flag will be flown 15 business days after receipt of the flag.
 * The point of contact’s name, address, telephone number, and email address.

For more information, visit the Pentagon Force Protection Agency website.

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DOD PRODUCTION ASSISTANCE FOR MOVIES AND TELEVISION PRODUCTIONS

The Department of Defense Entertainment Media Office supports studios,
production companies, producers, directors, screenwriters, location managers,
actors, and filmmakers in the production of both scripted and unscripted films.
Organizations desiring the support of the Department of Defense for film
productions should contact the DOD Entertainment Media Office by email at:
osd.pentagon.pa.mbx.ce-public-inquiries@mail.mil.

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REQUESTING MILITARY BANDS, COLOR GUARDS, AND AERIAL EVENTS

Our service members enjoy connecting with the American people they serve, and we
have many community-support and outreach programs that help make that happen.
Guest speakers, equipment displays, concert and show bands, aerial
demonstrations and flyovers give us the chance to thank you for your support and
for you to learn a little bit more about us. The public affairs office at your
nearest military installation can help answer your questions about local
resources that may be available. The links below will give you an overview of
the outreach programs each service offers. We hope to see you soon!

Army: https://www.army.mil/comrel/

Marines: https://www.marines.mil/Community/

Navy: https://www.outreach.navy.mil/

Air Force: https://www.outreachrequests.hq.af.mil/PublicSite/Index.cfm?fwa=home

Air Force Aerial Events:
https://www.airshows.pa.hq.af.mil/PublicSite/Index.cfm?fwa=home

Coast Guard: https://www.uscg.mil/Community/

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PENTAGON TOURS

The tours program is a joint service operation consisting of approximately 30
hand-picked, active duty personnel from the National Capital Region's military
ceremonial units. Upon arrival, each tour guide must successfully complete four
weeks of training and is assigned to the program for a period of one year, after
which time they rotate back to their respective units.

The tour route is approximately 1.5 miles in length and lasts for approximately
60 minutes. Each tour consists of more than 20 pages of script that cover 20
items of interest.

Please visit the Pentagon Tours website for information on the tour program, how
to book a tour, and Pentagon history, facts, and figures.

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SPEAKING INVITATIONS FOR THE SECRETARY OF DEFENSE, OR SENIOR DEFENSE OFFICIAL

Invitations for the Secretary of Defense must be submitted in writing on
official letterhead. Invitations can be faxed to the secretary's scheduling
office at 1-703-571-8951, or they can be mailed to the address below. Your
invitation should contain as much detail as possible, including information on
any other VIPs who plan to attend.

Secretary of Defense
1000 Defense Pentagon
Washington, DC 20301-1000

If you are trying to locate a senior defense official whose position within the
DOD is pertinent to your event, you can find a listing of them, their titles and
their offices on our biographies page.

The mailing addresses for several of these officials can be found on the DOD
website.

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PRESS AND MEDIA

The Department of Defense responds to media requests and queries through our
Press Operations Center in the Pentagon. This office assists with Pentagon Press
Badges, Foreign Press Badges, parking for members of the press. Find information
at https://www.defense.gov/Resources/For-the-Media/#media-queries.

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DOING BUSINESS WITH THE DEPARTMENT OF DEFENSE


DOING BUSINESS WITH THE DEPARTMENT OF DEFENSE

DEFENSE INNOVATION UNIT

The Defense Innovation Unit, or DIU, works across the Department of Defense to
identify and understand critical national security challenges that can be solved
with leading-edge commercial technology within 12 to 24 months. Through its
Commercial Solutions Opening process, DIU competitively solicits proposals for
innovative solutions that meet the needs of DOD. DIU leverages Other Transaction
Authority (10 U.S.C. § 2371b(f)) to award prototype agreements in as few as
60-90 days. More importantly, after a successful prototype, the company involved
and any DOD entity can enter into a follow-on production contract or agreement
just as easily.

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IDEAS AND INVENTIONS

There are offices within the Department of Defense that can evaluate your
invention or idea and offer guidance on submitting your proposal. Each DOD
office and military department is responsible for soliciting and evaluating
proposals in areas important to its particular defense mission.

To assist you, we have listed mailing addresses and websites of offices where
information may be obtained.

Air Force Office of Scientific Research
875 N. Randolph Street, Suite 325
Arlington, VA  22203

Defense Advanced Research Projects Agency 
675 North Randolph Street
Arlington, VA  22203-2114

Department of the Army
U.S. Army Corps of Engineers
Attention: CERD-ZB
441 G Street, NW
Washington, DC  20314-1000

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CONTRACTING OPPORTUNITIES

There are a number of resources that can help you learn how to do business with
the Department of Defense. A good place to start is the DOD Office of Small
Business Programs.

The General Services Administration operates the System for Award Management
(SAM) which posts contract opportunities and procurement notices from Federal
contracting offices. Anyone interested in doing business with the government can
use this system to search for opportunities. Opportunities include
pre-solicitation notices, solicitation notices, award notices, and sole source
notices. SAM is an official website of the U.S. Government. There is no cost to
use SAM. You can use this site for FREE to:

 * Register to do business with the U.S. government
 * Update or renew your entity registration
 * Check status of an entity registration
 * Search for entity registration and exclusion records

 

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DOD IMAGERY, PUBLICATION REVIEW & POLICY


DOD IMAGERY, PUBLICATION REVIEW & POLICY

DEPARTMENT OF DEFENSE AND MILITARY POLICIES, REGULATIONS, AND FORMS

DOD issuances contain the various policies and procedures the govern and
regulate activities and missions across the defense enterprise. They take the
form of formal directives, instructions, publications and manuals,
administrative instructions, and directive-type memorandums.

DOD also publishes forms that are used for a variety of internal purposes and
for members of the public to request information and services.

These documents may be found on the DOD Washington Headquarters Services
issuance website.

Each Military Department publishes forms and regulations that similarly govern
and regulate the activities within its respective military branch:

 * U.S. Army:  https://armypubs.army.mil
 * U.S. Marine Corps: https://www.marines.mil/News/Publications  
 * U.S. Navy:  https://www.secnav.navy.mil/doni/default.aspx
 * U.S. Air Force: https://www.e-publishing.af.mil/Product-Index
 * U.S. Space Force:
   https://www.e-publishing.af.mil/Product-Index/#/?view=cat&catID=20

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PUBLICATION SECURITY REVIEW

The Defense Office of Prepublication and Security Review manages the Department
of Defense Security Review program, reviewing written materials both for public
and controlled release. This includes the mandatory pre-release review of
official government and defense industry work products, as well as materials
(such as books and articles) submitted by cleared or formerly cleared
individuals pursuant to their voluntary non-disclosure agreement obligations.
DOPSR also coordinates official work products with Defense enterprise
stakeholders to ensure that information being released is both accurate and
represents the Department’s official position.

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USE OF DEPARTMENT OF DEFENSE AND/OR MILITARY SEALS

The Defense Department and military seals are protected by law and reserved for
official use only. Under U.S. Code Title 18, Section 506, unauthorized use of
the seals may include, but is not limited to commercial, marketing, advertising
or promotion use by any nongovernment entity and is punishable.

Military services have provided alternatives to their seals for commercial
purposes. They include logos or coats of arms. Permission to use any of these
emblems must be granted by the respective services. There is no substitute for
the Defense Department seal.

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USE OF DEPARTMENT OF DEFENSE IMAGERY

Department of Defense photographs and imagery, unless otherwise noted, are in
the public domain. They are available for use, subject to specific guidelines.
For current guidelines on using DOD photographs and images, and limitations for
public and commercial use, please visit the Defense Imagery Management
Operations Center.

As part of its mission to provide central visual information management, the
Defense Media Activity provides distribution services to the DOD, other U.S.
Government departments, archivists, historians, the media and interested members
of the general public. DOD imagery may be found from various official sources.

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DOD BRANDING & TRADEMARK LICENSING


DOD BRANDING & TRADEMARK LICENSING

UNDERSTANDING AND USING THE DEFENSE DEPARTMENT AND/OR MILITARY OFFICIAL SEAL AND
INSIGNIA

The Defense Department and military seals are protected by law and reserved for
official use only. Under U.S. Code Title 18, Section 506, unauthorized use of
the seals may include, but is not limited to commercial, marketing, advertising
or promotion use by any nongovernment entity and is punishable.

Military services have provided alternatives to their seals for commercial
purposes. They include logos or coats of arms. Permission to use any of these
emblems must be granted by the respective services. There is no substitute for
the Defense Department seal.

Most DOD and Military Service seals contain the words “DEPARTMENT OF.” For
example, “DEPARTMENT OF DEFENSE,” “DEPARTMENT OF THE ARMY,” etc. The U.S. Coast
Guard Seal is distinguished by the gold rope surrounding the anchors instead of
the words “DEPARTMENT OF.” Other DOD Components and agency insignia may have a
similar appearance. Emblems are often mistaken for seals because they are
similar in shape. Please see this graphic for more information.

Using the DOD Seal
The DOD Seal may only be used in an official capacity by DOD or DOD Components. 
Similarly, DOD logos or emblems containing the words "Department of" are
generally restricted for internal, departmental use only.

Official use
Official use is considered when the DOD seal or logo are used on internal DOD
presentations, letterhead, publications, or governmental websites where the
content is produced by DOD personnel.  Contact the Military Service POC or
OATSD(PA) if you are unsure whether or not you may use an official seal or logo.

 

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USE OF MILITARY SERVICE NAMES, INSIGNIA, OR OTHER MARKS ON AN ADVERTISEMENT OR
WEBSITE

The Defense Department, including Military Services, does not allow private
third parties to incorporate historic emblems into their marketing and
advertising materials.  Even though it may be easy to obtain and use Military
Service insignia found on the Web and elsewhere, Federal trademark laws support
the rights of the Defense Department to take enforcement measures to protect the
respective Military Service names and marks when unauthorized use is found. 
Further, the Department strives to avoid the use of its trademarks in a way that
may suggest the DOD or the Military Services endorse a particular company,
product, service, or website, or is connected to or affiliated with a
non-Federal entity in some way.

Reporting unauthorized use
Non-Federal entities may be unaware that their organization is not authorized to
download military insignia from other websites and display them on their
website.  One should not assume that a graphic design that uses military names
and logos on a public website is authorized and that the creator obtained the
proper licensing agreements and prior written permissions.  Therefore, please
report any instances of suspected unauthorized or inappropriate use of DOD or
Military Service seals and insignia to osd.pentagon.pa.mbx.cpo-review@mail.mil.

Use of DOD or military service trademarks or images by contractors as part of a
marketing strategy
Even though a company has a contract with the DOD or a Military Service, a
company may not use military insignia as a part of its marketing strategy.  Such
unauthorized use may create the impression that the DOD or Military Service(s)
endorse the company.  Rather, contractors may factually state that their company
was awarded a contract to do business with DOD or the Military Services.  If in
doubt, forward your proposed marketing mock up to
osd.pentagon.pa.mbx.cpo-review@mail.mil for review.

Use of military service insignia for a fundraiser
Use of Military Service names and insignia are generally not permitted as part
of fundraising activities.  Before contacting local manufacturers regarding new
products, designs or any idea for a fundraiser that includes DOD or Military
Service names or marks, check with the respective Military Service Trademark
Licensing Office.  

Use of military service insignia on a gift
Permission to use Military Service names or marks on custom-made products may be
considered on a case-by-case basis if the product is purchased from an approved
licensee and if the product is intended for the personal use of an authorized
individual.  Visit the website of the appropriate Military Service Trademark
Licensing Office more information or email the office with any questions. 

Use of military service trademarks by non-federal colleges, universities and
other learning institutions to promote and advertise military programs
The Department of Defense and Military Service policies prohibit use of Military
Service marks in ways that could imply endorsement of a commercial entity or
activity, including non-profit organizations and educational institutions. 
Visit the DOD Branding & Trademark page for more details.

Use of military service trademarks by political candidates or on political
campaign materials
Political candidates may refer to the fact that they served in a particular
branch of the military.  However, they cannot use Military Service marks in a
way that would give the impression that the Military Service has endorsed their
candidacy.  Political candidates also should avoid using pictures of themselves
in a military uniform as part of their campaign material, unless a legible
disclaimer is present.

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USING A DISCLAIMER ON VISUAL PRODUCTS

DOD visual information nor Military Service insignia may be used in a manner
that could imply endorsement of an individual, for-profit business, non-profit
organization, or any other Non-Federal entity (including DOD contractors),
product, or service.  This applies to both domestic and international users.  
The prominent display of the following or similar non-DOD endorsement
disclaimers is requested to help mitigate implied endorsements. 

"The appearance of U.S. Department of Defense visual information does not imply
or constitute DOD endorsement."

"The Department of Defense [nor a respective Military Service or any other DOD
Component] does not approve, endorse, or authorize this company, its products or
services."

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OBTAINING A TRADEMARK LICENSE

Any person, business, or organization interested in using the name, emblem,
logo, coat of arms, or symbol of a Military Service should contact the
appropriate Military Service Trademark Licensing Office for more information
about a licensing agreement or prior written permission, depending on the
request.  Each Service has its own application and approval process.  Failure to
obtain the appropriate license or permission could result in an intellectual
property infringement.  Military Services are authorized to protect their
intellectual property through various enforcement measures. Learn more about DOD
Branding & Trademarks. 

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INCORPORATING MILITARY SERVICE INSIGNIA OR MARKS IN A BUSINESS LOGO OR BRANDING
FOR MILITARY SUPPORT GROUPS, SOCIAL CLUBS, SCOUTING PROJECTS, CHALLENGE COINS OR
UNIT MORALE ITEMS

Incorporating Military Service trademarks (word or graphic mark) into another
logo or design is generally prohibited.  Consult the appropriate Military
Service Trademark Licensing Office for more information.

For more information about use of military insignia by a military support group
or social club as part of its branding, name, clothing, and outreach, consult
the appropriate Military Service Trademark Licensing Office. 

Challenge coins
Consult the appropriate Military Service Trademark Licensing Program Office to
inquire about use of military marks on challenge coins. 

Insignia use for a scouting project
Boy Scouts and Girl Scouts must consult the appropriate Military Service
Trademark Licensing Program Office and submit a proposed mockup of any project
that contains the use of military insignia.

Permission for insignia use on unit morale items such as t-shirt, mugs, hats
Contact the appropriate Military Service Trademark Licensing Office for a list
of approved vendors/licensees to produce unit morale items.

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DISASTER PREPAREDNESS & RESPONSE


DISASTER PREPAREDNESS & RESPONSE

COMMUNITY AND NONPROFIT DISASTER RELIEF RESOURCES

The National Resource Directory lists vetted local community and nonprofit
resources that may be able to assist and provide a variety of services and
support to members of the military and veteran community recovering from a major
disaster.

The American Red Cross offers disaster response and recovery assistance to meet
the immediate disaster-related needs of individuals, families, and communities.

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FEDERAL AGENCY RESOURCES

Federal Emergency Management Agency
FEMA's mission is helping people before, during, and after disasters. The FEMA
website contains helpful information for individuals in need of immediate
assistance and aid following a major natural disaster:

The Disaster Assistance Improvement Program
The Disaster Assistance Improvement Program’s mission is to provide disaster
survivors with information, support, services, and a means to access and apply
for disaster assistance through joint data-sharing efforts between federal,
tribal, state, local, and private sector partners.

Ready.gov
Launched in February 2003, Ready is a National public service campaign designed
to educate and empower the American people to prepare for, respond to and
mitigate emergencies, including natural and man-made disasters. The goal of the
campaign is to promote preparedness through public involvement.

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MILITARY FAMILY DISASTER PREPAREDNESS

Military families are stationed all over the world and may not always have
family nearby to help when disaster strikes. No one wants to think about worst
case scenarios; however, you’ll have peace of mind when you take the time to
create an emergency plan for your family.

Military OneSource gives you guidance on what you need to know to prepare for
any kind of emergency.

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VIGILANCE & REPORTING CRIME & WRONGDOING


VIGILANCE & REPORTING CRIME & WRONGDOING

DOD AND MILITARY SERVICE OFFICES OF INSPECTOR GENERAL

To report incidents of fraud, waste, and abuse, please contact the appropriate
Office of Inspector General.

Department of Defense Inspector General
Phone: 800-424-9098

Army Inspector General
Phone: 1-800-752-9747; DSN: 865-1845

Marine Corps Inspector General
Phone: 1-866-243-3887

Navy Inspector General
Phone: 1-866-243-3887

Air Force Inspector General
Phone: 1-800-538-8429; DSN: 425-8429

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DOD INSPECTOR GENERAL HOTLINE AND WHISTLE BLOWER PROTECTION

The mission of the Department of Defense Inspector General Hotline is to provide
a confidential, reliable means to report violations of law, rule, or regulation;
fraud, waste, and abuse; mismanagement; trafficking in persons; serious security
incidents; or other criminal or administrative misconduct that involve DOD
personnel and operations, without fear of reprisal.

Although you may contact the DOD Hotline at any time, a faster way to resolve
your complaint is usually to first contact your local or command-level Inspector
General's Office. Call the Inspector General Hotline at 800-424-9098. 

 

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REPORT A CRIME

If this is an emergency, call 911. To report criminal activity, contact your
local police or sheriff's department first as they can best determine if a
report of criminal activity needs attention. The USAGov website offers
additional tips and resources for reporting local or state law violations as
well as violations of Federal law.

You may also report suspected violations of Federal law to the Federal Bureau of
Investigation. Submit a tip at https://www.fbi.gov/tips or call
1-800-CALL-FBI (1-800-225-5324). 

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SCAMS

SCAM AVOIDANCE EDUCATION AND RESOURCES

Military members, DOD civilians, Defense contractors, veterans, and their family
members serve our country with integrity and honor. Unfortunately, there are
scammers out there who try to take advantage of that service to cheat them. You
can best protect yourself against military scams by learning the warning signs
of schemes that target members of the military community.

Military OneSource has a helpful article with tips on how to recognize the
warning signs of the most common military scams.

The Military Consumer is a joint government initiative to empower active duty
and retired service members, military families, veterans and civilians in the
military community. These free resources can be the first line of defense
against fraud and make better-informed decisions when managing your money.

The Federal Trade Commission offers information to the broader public about how
to recognize and avoid common scams and fraud.

VICTIMS OF SCAMS

If you or someone you know is a victim of a scam, there are a number of
resources available about important actions to take and how to submit reports.

Military members may be able to get help from their command’s legal office.

The Federal Trade Commission has information on what to do if you were scammed.

The USA.gov website has information on how to submit reports about various types
of scams.

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VICTIMS OF SEXUAL ASSAULT

The DOD Safe Helpline is the sole secure, confidential, and anonymous crisis
support service specially designed for members of the Department of Defense
community affected by sexual assault. Information about reporting options may be
found on the DOD Safe Helpline website.

If you prefer, you may also speak or chat with a trained staff member who can
provide you confidential crisis support:

 * Call: 877-995-5247
 * Chat: https://chat-ohl4.safehelpline.org/tos/SHL

The DOD Sexual Assault Prevention and Response Office is responsible for
oversight of the department's sexual assault policy and programs. SAPRO works
hand-in-hand with the military services and the civilian community to develop
and implement effective prevention and response programs.

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DOD REPORTS, DATA, FOIA, & GENERAL INFORMATION


DOD REPORTS, DATA, FOIA, & GENERAL INFORMATION

DEPARTMENT OF DEFENSE SUICIDE REPORTS

The Department of Defense Suicide Prevention Office releases an Annual Suicide
Report to serve as the official source of annual suicide counts and unadjusted
rates for DOD and a means by which to increase transparency and accountability
for DOD efforts toward the prevention of suicide.

DSPO also releases quarterly reports that summarize suicide counts and annual
rates for the Active Component, Reserves, and National Guard.

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VETERAN STATISTICS

For information related to veteran statistics and data, please visit the
Department of Veterans Affairs National Center for Veterans Analysis and
Statistics.

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INFORMATION ON PRISONERS OF WAR AND MISSING MILITARY PERSONNEL

The Department of Defense POW/MIA Accounting Agency works to provide the fullest
possible accounting for our missing personnel to their families and the nation.
The DPAA website contains Information about its current efforts and publicly
available data on identification and recovery, as well as those who remain
unaccounted for.

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MEDALS AND AWARDS GIVEN BY DIFFERENT SERVICE BRANCHES

The Department of Defense maintains a list of recipients of the top three DOD
and military service valor awards, as well as contact information for each
military service awards and decoration branch. Please contact the appropriate
military service awards and decorations branch for additional information about
service-specific awards.

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U.S. CASUALTIES SUFFERED IN CONFLICTS

The data contained in these Defense Casualty Analysis System reports are used by
DOD organizations, external government agencies, both houses of Congress, the
President, the news media, and the general public. The data contained in this
site can be used to understand trends in casualties as they relate to terrain,
advances in medicine, the advent of better technology that has enhanced the
safety of the war fighter, or the challenges brought about by new threats.

DCAS is an application maintained by the Defense Manpower Data Center, or DMDC.
The data that DCAS contains is provided from multiple sources, the primary
source being that of the military services themselves.

 

 

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MILITARY PERSONNEL AND DEMOGRAPHIC REPORTS

The Defense Manpower Data Center website provides various personnel strength
accounting reports.

Data, Research and Statistics provided by Military OneSource connect you to
important information about the military community, including survey results,
infographics, research reports, and demographic profiles. If you have an
interest in quality-of-life and force readiness issues, check back often for the
latest research from the Department of Defense.

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FREEDOM OF INFORMATION ACT

Since 1967, the Freedom of Information Act, or FOIA, has provided the public the
right to request access to records from any Federal agency. It is often
described as the law that keeps citizens in the know about their government.
Federal agencies are required to disclose any information requested under FOIA
unless it falls under one of nine exemptions that protect interests such as
personal privacy, national security, and law enforcement.

Information on the Department of Defense FOIA program, including FOIA reporting
and resources for submitting a FOIA request, is found on the department's Open
Government website:

Additional helpful FOIA information:
https://www.archives.gov/research/foia/file-foia-request

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MILITARY RESEARCH RECORDS

The National Archives and Records Administration is the nation's record keeper
of all documents and materials created in the course of business conducted by
the federal government. Those valuable records are preserved and are available
to you, whether you want to see if they contain clues about your family’s
history, need to prove a veteran’s military service, or are researching
a historical topic that interests you.

Press releases are available at https://www.archives.gov/press. 

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