Submitted URL: https://helpdesk.twfg.com/helpdesk/tickets/947143
Effective URL: https://helpdesk.twfg.com/support/login
Submission: On February 12 via manual from US — Scanned from DE

Summary

This website contacted 6 IPs in 2 countries across 6 domains to perform 21 HTTP transactions. The main IP is 3.228.230.174, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.twfg.com.
TLS certificate: Issued by R3 on January 19th 2024. Valid for: 3 months.
This is the only time helpdesk.twfg.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 5 3.228.230.174 14618 (AMAZON-AES)
1 1 34.192.71.33 14618 (AMAZON-AES)
1 1 54.84.18.86 14618 (AMAZON-AES)
9 52.222.225.5 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 52.217.120.48 16509 (AMAZON-02)
1 13.32.13.5 16509 (AMAZON-02)
7 2a00:1450:400... 15169 (GOOGLE)
21 6
Apex Domain
Subdomains
Transfer
11 freshdesk.com
twfg-hd.freshdesk.com
assets8.freshdesk.com — Cisco Umbrella Rank: 66730
assets2.freshdesk.com — Cisco Umbrella Rank: 66056
assets6.freshdesk.com — Cisco Umbrella Rank: 66216
assets7.freshdesk.com — Cisco Umbrella Rank: 66332
assets10.freshdesk.com — Cisco Umbrella Rank: 66083
assets5.freshdesk.com — Cisco Umbrella Rank: 65915
412 KB
7 gstatic.com
fonts.gstatic.com
82 KB
5 twfg.com
helpdesk.twfg.com
40 KB
1 amazonaws.com
s3.amazonaws.com
3 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 31
1 KB
1 myfreshworks.com
twfg-team.myfreshworks.com
864 B
21 6
Domain Requested by
7 fonts.gstatic.com fonts.googleapis.com
5 helpdesk.twfg.com 3 redirects helpdesk.twfg.com
4 assets8.freshdesk.com helpdesk.twfg.com
assets8.freshdesk.com
2 assets2.freshdesk.com helpdesk.twfg.com
1 assets5.freshdesk.com helpdesk.twfg.com
1 assets10.freshdesk.com helpdesk.twfg.com
1 assets7.freshdesk.com helpdesk.twfg.com
1 s3.amazonaws.com helpdesk.twfg.com
1 assets6.freshdesk.com helpdesk.twfg.com
1 fonts.googleapis.com helpdesk.twfg.com
1 twfg-hd.freshdesk.com 1 redirects
1 twfg-team.myfreshworks.com 1 redirects
21 12

This site contains links to these domains. Also see Links.

Domain
twfg-team.myfreshworks.com
Subject Issuer Validity Valid
helpdesk.twfg.com
R3
2024-01-19 -
2024-04-18
3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02
2023-05-11 -
2024-06-07
a year crt.sh
upload.video.google.com
GTS CA 1C3
2024-01-09 -
2024-04-02
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2023-10-10 -
2024-07-10
9 months crt.sh
*.gstatic.com
GTS CA 1C3
2024-01-09 -
2024-04-02
3 months crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.twfg.com/support/login
Frame ID: B54C4B09E5350C4D35AE9A5D24A7A654
Requests: 21 HTTP requests in this frame

Screenshot

Page Title

Sign into : TWFG Insurance Services

Page URL History Show full URLs

  1. https://helpdesk.twfg.com/helpdesk/tickets/947143 HTTP 302
    https://helpdesk.twfg.com/support/login HTTP 302
    https://twfg-team.myfreshworks.com/oauth/authorize?client_id=451979510707337272&redirect_uri=https%3A%2F%2Ftwfg... HTTP 302
    https://twfg-hd.freshdesk.com/freshid/authorize_callback?hd=helpdesk.twfg.com&error=login_required&error_d... HTTP 302
    https://helpdesk.twfg.com/freshid/authorize_callback?hd=helpdesk.twfg.com&error=login_required&error_d... HTTP 302
    https://helpdesk.twfg.com/support/login Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

21
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

12
Subdomains

6
IPs

2
Countries

524 kB
Transfer

1522 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.twfg.com/helpdesk/tickets/947143 HTTP 302
    https://helpdesk.twfg.com/support/login HTTP 302
    https://twfg-team.myfreshworks.com/oauth/authorize?client_id=451979510707337272&redirect_uri=https%3A%2F%2Ftwfg-hd.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Dhelpdesk.twfg.com&response_type=code&hd=twfg-hd.freshdesk.com HTTP 302
    https://twfg-hd.freshdesk.com/freshid/authorize_callback?hd=helpdesk.twfg.com&error=login_required&error_description=user_login_is_required HTTP 302
    https://helpdesk.twfg.com/freshid/authorize_callback?hd=helpdesk.twfg.com&error=login_required&error_description=user_login_is_required HTTP 302
    https://helpdesk.twfg.com/support/login Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

21 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request login
helpdesk.twfg.com/support/
Redirect Chain
  • https://helpdesk.twfg.com/helpdesk/tickets/947143
  • https://helpdesk.twfg.com/support/login
  • https://twfg-team.myfreshworks.com/oauth/authorize?client_id=451979510707337272&redirect_uri=https%3A%2F%2Ftwfg-hd.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Dhelpdesk.twfg.com&response_typ...
  • https://twfg-hd.freshdesk.com/freshid/authorize_callback?hd=helpdesk.twfg.com&error=login_required&error_description=user_login_is_required
  • https://helpdesk.twfg.com/freshid/authorize_callback?hd=helpdesk.twfg.com&error=login_required&error_description=user_login_is_required
  • https://helpdesk.twfg.com/support/login
18 KB
8 KB
Document
General
Full URL
https://helpdesk.twfg.com/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.228.230.174 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-228-230-174.compute-1.amazonaws.com
Software
fwe /
Resource Hash
13ab998bdbbc8b17c8497f75d0cc374a1203661ba58295ae549b54b4acebe046
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.160 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Mon, 12 Feb 2024 20:19:56 GMT
etag
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nel
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report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
168
x-frame-options
DENY
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
298 198
x-ratelimit-reset
120224202055
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
e86656f2-71c7-47b5-b41a-1720c2a2f772
x-trace-id
00-3ea4fd7f132904ee2cf4b4e4a503c48d-a794982bdac5ec15-00
x-xss-protection
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Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
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date
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expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.twfg.com/support/login
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
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server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
50
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
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x-request-id
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x-trace-id
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x-xss-protection
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falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
assets8.freshdesk.com/assets/cdn/
262 KB
83 KB
Stylesheet
General
Full URL
https://assets8.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Requested by
Host: helpdesk.twfg.com
URL: https://helpdesk.twfg.com/support/login
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.225.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-225-5.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.twfg.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.160 Safari/537.36

Response headers

date
Tue, 10 Oct 2023 16:25:37 GMT
content-encoding
gzip
via
1.1 8a6f67a9421de326f43e9107751b580e.cloudfront.net (CloudFront)
x-amz-version-id
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age
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x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
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content-length
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last-modified
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server
AmazonS3
etag
"e5af6a6bdc0073496c1176402fa39a05"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
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x-amz-cf-id
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expires
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theme.css
helpdesk.twfg.com/support/
77 KB
22 KB
Stylesheet
General
Full URL
https://helpdesk.twfg.com/support/theme.css?v=3&d=1655791535
Requested by
Host: helpdesk.twfg.com
URL: https://helpdesk.twfg.com/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.228.230.174 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-228-230-174.compute-1.amazonaws.com
Software
fwe /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
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content-encoding
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x-content-type-options
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Response headers

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x-content-type-options
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Response headers

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x-content-type-options
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Response headers

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x-content-type-options
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cross-origin-opener-policy
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Response headers

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x-content-type-options
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Requested by
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Request headers

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Response headers

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x-amz-version-id
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Response headers

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x-content-type-options
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accept-language
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Response headers

date
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x-content-type-options
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server
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expires
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Verdicts & Comments Add Verdict or Comment

91 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ undefined| Sizzle function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size string| blocked_extensions function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery183023910129767039945 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-recaptcha

4 Cookies

Domain/Path Name / Value
helpdesk.twfg.com/ Name: _x_w
Value: 39_2
twfg-team.myfreshworks.com/ Name: XSRF-TOKEN
Value: 7526aa80-0106-4517-866d-480de166bae8.b7TL6V0MIFpeO5bmhTl0FnA+ZtLkwKPg+gp3zPYfNEU=
twfg-hd.freshdesk.com/ Name: _x_w
Value: 39_2
helpdesk.twfg.com/ Name: _helpkit_session
Value: BAh7CUkiD3Nlc3Npb25faWQGOgZFVEkiJTg5YzI4YmExOTVlMzNhMmZlYjY1ZTYzNTQ0YWZiZDA1BjsAVEkiDnJldHVybl90bwY7AEZJIh0vaGVscGRlc2svdGlja2V0cy85NDcxNDMGOwBGSSIKZmxhc2gGOwBUewdJIgxkaXNjYXJkBjsAVFsASSIMZmxhc2hlcwY7AFR7BkkiC25vdGljZQY7AEYwSSIQX2NzcmZfdG9rZW4GOwBGSSIxQ3FZN1RPZVFLZTBGZ2JBT1c0NUZ4N0dTWlhpclpYeEZtSnR3NTZtNEs1cz0GOwBG--8f905404bd3d84cda3fe89e5e3a19b3b04ed62d4

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets10.freshdesk.com
assets2.freshdesk.com
assets5.freshdesk.com
assets6.freshdesk.com
assets7.freshdesk.com
assets8.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.twfg.com
s3.amazonaws.com
twfg-hd.freshdesk.com
twfg-team.myfreshworks.com
13.32.13.5
2a00:1450:4001:830::2003
2a00:1450:4001:830::200a
3.228.230.174
34.192.71.33
52.217.120.48
52.222.225.5
54.84.18.86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