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* Home
* Solutions
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* AV Services
* AV Technologies
* Spaces
* Partners
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* Cloud Contact Center
* Cloud Phone System
* On-Premise Phone System
* Partners
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INTERMEDIA
HEALTHCARE
* Business Phone Systems
* Cloud Communications
IMPROVING PATIENT EXPERIENCE WITH BETTER COMMUNICATION
Patients and healthcare providers want the same thing: clear communications that
are easy, accurate, and, most importantly, secure.
As your trusted IT provider, we can help you identify and implement cloud-based,
HIPAA-compliant communications tools to keep your teams running efficiently,
while also delivering a better patient experience – regardless of where anyone
is located.
Download “The Modern Communication Guide for Healthcare” to explore best
practices and insights into how your organization can:
* Improve the patient experience with faster patient verification, streamlined
access to medical records, and proactive outreach for appointment reminders,
prescription refills, and more.
* Improve virtual patient care with easy-to-use, HIPPA-compliant video visits.
* Save money and time by streamlining operations with the right cloud
communications setup that increases staff productivity.
Download guide
DELIVER HIGH-QUALITY CARE WITH BETTER PATIENT COMMUNICATION
Delivering high-quality virtual patient care is critical. And key to that is
empowering your clinicians and staff to collaborate effectively wherever they
may be – all while meeting security and compliance requirements. But where do
you start?
A comprehensive, reliable, and affordable cloud-based communications and
collaboration platform that integrates securely with your electronic health
records (EHRs) may be your answer. Review our checklist and healthcare use cases
to see if you have the tools to:
* Improve the patient experience
* Support efficient, effective, reliable, and secure communications channels
* Drive operational efficiency and staff productivity
* Stay securely and reliably connected with colleagues and patients regardless
of location
Review checklist
EHR INTEGRATION SAVES TIME AND IMPROVES PATIENT SATISFACTION
Now you can finally leverage your patient data to improve your patient
communications. Our Elevate Healthcare Solutions integrate with the top
electronic health records (EHRs) – including Epic, Cerner, MEDITECH, Allscripts,
Athenahealth, eClinicalWorks, and NextGen Healthcare – to help you automate
tasks, reduce costs, and free up your staff to focus on providing your patients
with the best possible care. This includes:
* Reducing call-handling time by using a patient’s caller ID to instantly
create a popup dashboard with patient verification and health information.
* Deflecting calls by having patients use interactive voice response (IVR)
tools to self-perform simple tasks such as managing appointments, paying
bills, and refilling prescriptions.
* Reducing appointment no-shows by sending automated, outbound notifications
based on real-time EHR events.
Check out our Contact Center EHR Datasheet to learn more.
check out ehr datasheet
UNITING PATIENT COMMUNICATIONS AND EHR
Healthcare providers are constantly challenged to provide quality care with
limited staff, resources, and time.
Fortunately, a cloud-based intelligent communications tool connected with your
EHR system can help bridge this gap. It streamlines processes and integrates
access to help you ensure prompt, meaningful patient communications.
Now is the time to invest in these critical tools, and our all-in-one,
cloud-based platform brings you:
* Integration with the top electronic health records (EHRs) - including Epic,
Cerner, MEDITECH, Allscripts, Athenahealth, eClinicalWorks, and NextGen
Healthcare.
* A full communications system that includes a highly reliable phone service,
text/chat, secure file sharing, video conferencing, and more - allowing
patients and providers to communicate in their preferred channel.
* A scalable contact center solution that automates patient outreach and
efficiently answers and routes inbound calls - keeping patients happy while
saving you time and money.
* File sync and share, real-time backup, voice, chat and SMS archiving, and
antivirus to facilitate compliant and secure collaboration among colleagues.
review use cases
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