support.microsoft.com Open in urlscan Pro
104.111.214.198 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://mucp.api.account.microsoft.com/m/v2/c?r=AIAADNXY4GLEQUTNB7OBL5L4MIAMAWA5GWCZREKO4R5TDAWR34THDGEXOOAIHUNWQO65W3CLSXHNOGCAEI6WIMO...
Effective URL:
https://support.microsoft.com/contactus
Submission: On November 29 via api (November 29th 2020, 3:22:06 pm UTC) from BE

Summary HTTP 54 Redirects Links 91 Behaviour Indicators

Summary

This website contacted 10 IPs in 4 countries across 6 domains to perform 54 HTTP transactions. The main IP is 104.111.214.198, located in Netherlands and belongs to AKAMAI-AS, US. The main domain is support.microsoft.com.
TLS certificate: Issued by Microsoft RSA TLS CA 01 on August 18th 2020. Valid for: a year.

This is the only time support.microsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	51.143.127.49 51.143.127.49	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
3 21	104.111.214.198 104.111.214.198	16625 (AKAMAI-AS) (AKAMAI-AS)
9	2a02:26f0:170... 2a02:26f0:1700:1ab::356e	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2.16.186.41 2.16.186.41	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
3	2a02:26f0:170... 2a02:26f0:1700:181::37	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a02:26f0:6c0... 2a02:26f0:6c00::210:ba1b	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
19	40.77.226.250 40.77.226.250	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	2a02:26f0:6c0... 2a02:26f0:6c00:2a0::13b8	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1 2	40.90.23.63 40.90.23.63	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	2a02:26f0:6c0... 2a02:26f0:6c00:19c::a8b	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1 1	40.126.1.142 40.126.1.142	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
54	10

1 51.143.127.49 (United States) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

mucp.api.account.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

21 104.111.214.198 (Netherlands) 3 redirects

ASN16625 (AKAMAI-AS, US)
PTR: a104-111-214-198.deploy.static.akamaitechnologies.com

support.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

9 2a02:26f0:1700:1ab::356e (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)

www.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2.16.186.41 (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)
PTR: a2-16-186-41.deploy.static.akamaitechnologies.com

statics-marketingsites-neu-ms-com.akamaized.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a02:26f0:1700:181::37 (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)

mem.gfx.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00::210:ba1b (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)

img-prod-cms-rt-microsoft-com.akamaized.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

19 40.77.226.250 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

web.vortex.data.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00:2a0::13b8 (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)

cdn.optimizely.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 40.90.23.63 (San Jose, United States) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

login.live.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:26f0:6c00:19c::a8b (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)

compass-ssl.microsoft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 40.126.1.142 (Dublin, Ireland) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

login.microsoftonline.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
51	microsoft.com 4 redirects mucp.api.account.microsoft.com support.microsoft.com www.microsoft.com web.vortex.data.microsoft.com compass-ssl.microsoft.com	1 MB
3	gfx.ms mem.gfx.ms	57 KB
2	live.com 1 redirects login.live.com	565 B
2	akamaized.net statics-marketingsites-neu-ms-com.akamaized.net img-prod-cms-rt-microsoft-com.akamaized.net	5 KB
1	microsoftonline.com 1 redirects login.microsoftonline.com	2 KB
1	optimizely.com cdn.optimizely.com	757 B
54	6

	Domain	Requested by
21	support.microsoft.com	3 redirects support.microsoft.com
19	web.vortex.data.microsoft.com	support.microsoft.com
9	www.microsoft.com	support.microsoft.com www.microsoft.com
3	mem.gfx.ms	support.microsoft.com mem.gfx.ms
2	login.live.com	1 redirects mem.gfx.ms
1	login.microsoftonline.com	1 redirects
1	compass-ssl.microsoft.com	support.microsoft.com
1	cdn.optimizely.com	support.microsoft.com
1	img-prod-cms-rt-microsoft-com.akamaized.net	support.microsoft.com
1	statics-marketingsites-neu-ms-com.akamaized.net	support.microsoft.com
1	mucp.api.account.microsoft.com	1 redirects
54	11

This site contains links to these domains. Also see Links.

Domain
www.microsoft.com
www.xbox.com
onedrive.live.com
outlook.live.com
www.skype.com
www.onenote.com
azure.microsoft.com
go.microsoft.com
powerplatform.microsoft.com
visualstudio.microsoft.com
developer.microsoft.com
docs.microsoft.com
powerapps.microsoft.com
account.microsoft.com
products.office.com
channel9.msdn.com
careers.microsoft.com
news.microsoft.com
privacy.microsoft.com

Subject Issuer	Validity	Valid
support.microsoft.com Microsoft RSA TLS CA 01	`2020-08-18` - `2021-08-18`	a year	crt.sh
www.microsoft.com Microsoft RSA TLS CA 01	`2020-08-28` - `2021-08-28`	a year	crt.sh
a248.e.akamai.net DigiCert Secure Site ECC CA-1	`2020-07-15` - `2021-09-13`	a year	crt.sh
mem.gfx.ms Microsoft RSA TLS CA 02	`2020-11-11` - `2021-11-11`	a year	crt.sh
*.vortex.data.microsoft.com Microsoft RSA TLS CA 02	`2020-10-05` - `2021-10-05`	a year	crt.sh
cdn.optimizely.com DigiCert SHA2 Secure Server CA	`2020-01-20` - `2021-03-20`	a year	crt.sh
compass-ssl.microsoft.com Microsoft RSA TLS CA 01	`2020-08-26` - `2021-08-26`	a year	crt.sh
login.live.com DigiCert SHA2 Secure Server CA	`2020-10-05` - `2021-10-05`	a year	crt.sh

This page contains 5 frames:

Primary Page: https://support.microsoft.com/contactus
Frame ID: 5F6E2FC7F733A8F3BE4FB990A6BA6B9D
Requests: 50 HTTP requests in this frame

Frame: https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true
Frame ID: 2A72D4624E9A45EF483C32A19DE5CC0B
Requests: 1 HTTP requests in this frame

Frame: https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1606663309&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=0f71054a-a0fd-4779-13f0-f5e57505607f&partnerId=smc
Frame ID: DC072A84EE416E539573BCD0FA79DD1D
Requests: 1 HTTP requests in this frame

Frame: https://www.microsoft.com/store/buy/cartcount
Frame ID: 6A2E0B9DDC5E8BE2BD76A213AD47506E
Requests: 1 HTTP requests in this frame

Frame: https://support.microsoft.com/silentauth
Frame ID: 22E67DBEE919B78FCEA51C0456DE30EE
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

https://mucp.api.account.microsoft.com/m/v2/c?r=AIAADNXY4GLEQUTNB7OBL5L4MIAMAWA5GWCZREKO4R5TDAWR34THDGEXOOAIHUNWQO6... HTTP 302
https://support.microsoft.com/ContactUs HTTP 301
https://support.microsoft.com/contactus Page URL

Detected technologies

Windows Server (Operating Systems) Expand

Overall confidence: 100%
Detected patterns

headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

IIS (Web Servers) Expand

Overall confidence: 100%
Detected patterns

headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

Page Statistics

54
Requests

100 %
HTTPS

45 %
IPv6

6
Domains

11
Subdomains

10
IPs

4
Countries

1090 kB
Transfer

3978 kB
Size

10
Cookies

91 Outgoing links

These are links going to different origins than the main page.

URL: https://www.microsoft.com/
Title: Microsoft

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/microsoft-365
Title: Microsoft 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/microsoft-365/microsoft-office
Title: Office

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/
Title: Windows

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/surface
Title: Surface

Search URL Search Domain Scan URL

URL: https://www.xbox.com/
Title: Xbox

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/cyber-monday?icid=gm_nav_L0_CMdeals
Title: Cyber Monday deals

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/apps/windows?icid=CNavAppsWindowsApps
Title: Windows Apps

Search URL Search Domain Scan URL

URL: https://onedrive.live.com/about/en-us/
Title: OneDrive

Search URL Search Domain Scan URL

URL: https://outlook.live.com/owa/
Title: Outlook

Search URL Search Domain Scan URL

URL: https://www.skype.com/en/
Title: Skype

Search URL Search Domain Scan URL

URL: https://www.onenote.com/
Title: OneNote

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/free?icid=SSM_AS_Promo_Apps_MicrosoftTeams
Title: Microsoft Teams

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/edge
Title: Microsoft Edge

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/pc?icid=CNavDevicesPC
Title: Computers

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/xbox?icid=CNavDevicesXbox
Title: Shop Xbox

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/accessories?icid=CNavDevicesAccessories
Title: Accessories

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/virtualreality?icid=CNavVirtualReality
Title: VR & mixed reality

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/mobile?icid=CNavDevicesMobile
Title: Phones

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/xbox-game-pass-ultimate/cfq7ttc0khs0?WT.mc_id=CNavGamesXboxGamePassUltimate
Title: Xbox Game Pass Ultimate

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/xbox-live-gold/cfq7ttc0k5dj?WT.mc_id=CNavGamesXboxLiveGold
Title: Xbox Live Gold

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/games/windows?icid=CNavGamesWindowsGames
Title: PC games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/games/windows?icid=TopNavWindowsGames
Title: Windows digital games

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/movies-and-tv?icid=TopNavMoviesTv
Title: Movies & TV

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/en-us/
Title: Microsoft Azure

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/dynamics365/home
Title: Microsoft Dynamics 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/microsoft-365/business/all-business
Title: Microsoft 365

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise
Title: Microsoft Industry

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/sql-server/
Title: Data platform

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?linkid=2026638
Title: Microsoft Advertising

Search URL Search Domain Scan URL

URL: https://powerplatform.microsoft.com/en-us
Title: Power Platform

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/business?icid=CNavBusinessStore
Title: Shop Business

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/net/
Title: .NET

Search URL Search Domain Scan URL

URL: https://visualstudio.microsoft.com/
Title: Visual Studio

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/cloud-platform/windows-server
Title: Windows Server

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/windows
Title: Windows Dev Center

Search URL Search Domain Scan URL

URL: https://docs.microsoft.com/en-us/
Title: Docs

Search URL Search Domain Scan URL

URL: https://powerapps.microsoft.com/en-us
Title: Power Apps

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/hololens
Title: HoloLens 2

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/rewards
Title: Microsoft Rewards

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/download/default.aspx
Title: Free downloads & security

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education?icid=CNavMSCOML0_Studentsandeducation
Title: Education

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/workshops-training-and-events?icid=vl_uf_932020
Title: Virtual workshops and training

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/gift-cards
Title: Gift cards

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/licensing/default
Title: Licensing

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/sitemap.aspx
Title: View Sitemap

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/buy
Title: 0

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/Accessibility/disability-answer-desk
Title: Disability Answer Desk

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/surface/devices/surface-duo
Title: Surface Duo

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-laptop-go/94FC0BDGQ7WV
Title: Surface Laptop Go

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-pro-x/8QG3BMRHNWHK
Title: Surface Pro X

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-go-2/8PT3S2VJMDR6
Title: Surface Go 2

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/p/surface-book-3/8XBW9G3Z71F1
Title: Surface Book 3

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/windows/windows-10-apps
Title: Windows 10 apps

Search URL Search Domain Scan URL

URL: https://account.microsoft.com/
Title: Account profile

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/download
Title: Download Center

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?linkid=2139749
Title: Microsoft Store support

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/p/?LinkID=824764&clcid=0x409
Title: Returns

Search URL Search Domain Scan URL

URL: https://account.microsoft.com/orders
Title: Order tracking

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/why-microsoft-store?icid=footer_why-msft-store_7102020
Title: Microsoft Store Promise

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/financing?icid=footer_financing_10142020
Title: Financing

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education
Title: Microsoft in education

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/education/products/office/default.aspx
Title: Office for students

Search URL Search Domain Scan URL

URL: https://products.office.com/en-us/academic/compare-office-365-education-plans
Title: Office 365 for schools

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/store/b/education?icid=CNavfooter_Studentsandeducation
Title: Deals for students & parents

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/en-us/community/education/
Title: Microsoft Azure in education

Search URL Search Domain Scan URL

URL: https://azure.microsoft.com/
Title: Azure

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=808093
Title: AppSource

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/automotive
Title: Automotive

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/government
Title: Government

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/health
Title: Healthcare

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/manufacturing
Title: Manufacturing

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/financial-services/banking-and-capital-markets
Title: Financial services

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/enterprise/retail-consumer-goods
Title: Retail

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/
Title: Developer Center

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/store/register
Title: Microsoft developer program

Search URL Search Domain Scan URL

URL: https://channel9.msdn.com/
Title: Channel 9

Search URL Search Domain Scan URL

URL: https://developer.microsoft.com/en-us/office
Title: Office Dev Center

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/garage/
Title: Microsoft Garage

Search URL Search Domain Scan URL

URL: https://careers.microsoft.com/
Title: Careers

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/about
Title: About Microsoft

Search URL Search Domain Scan URL

URL: https://news.microsoft.com/
Title: Company news

Search URL Search Domain Scan URL

URL: https://privacy.microsoft.com/en-us
Title: Privacy at Microsoft

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/investor/default.aspx
Title: Investors

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/diversity/
Title: Diversity and inclusion

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/accessibility
Title: Accessibility

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/security/default.aspx
Title: Security

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=206977
Title: Terms of use

Search URL Search Domain Scan URL

URL: https://go.microsoft.com/fwlink/?LinkID=521839
Title: Privacy and cookies

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/trademarks
Title: Trademarks

Search URL Search Domain Scan URL

URL: https://www.microsoft.com/en-us/devices/safety-and-eco
Title: Safety & eco

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://mucp.api.account.microsoft.com/m/v2/c?r=AIAADNXY4GLEQUTNB7OBL5L4MIAMAWA5GWCZREKO4R5TDAWR34THDGEXOOAIHUNWQO65W3CLSXHNOGCAEI6WIMOY7ONFYMJJ5464LPBIJVH6GIHHKNFMUL3U4JHKVJM4CWBYFDDAUWZWHLWULSVTYJYLV4BBQOQ&d=AIAADVHJKQTJCQDVYADNOLB6XRBNDU7EXOTK2BCF375BZMUC7RXXKMWGNH47RKZHQCIDBGVDXRVGZ3IV5N2B5PWWFQ3NYI7NMZKAR4SVUO6YHNW4F5GTJJAF3OROV4U2CKXOXH2W75VVJVTOUDBEXNJOAWBRIB7GAEF57YGN6KKFDGWVDRRVEFFM&i=AIAACJ3TOBXL23VP6ECALX3M63KDZQNCOLFDKAIIDNFH5G4MO6NMFVREO5MKJWXYSA3HEE7K7WMPODCG4HU6PDKC5VICJZ2ODTQTFOJZSR6ICMNOMZFFOCY2QVR3IEW4GCJ4RBSRM2MJQJNPWEKVB6AKGTUJHZYU7PQD5HSTKDECBXU2NAFX5BQIFLTOZV3INWWXILI7FWZVV6KRYUJEISEJOTSO7AESDWKXTAST52E3BTY3UZJOBZHFAGJXDNV3Q2GNA5JZWBDN64DC42I52JKDX47OXUI HTTP 302
https://support.microsoft.com/ContactUs HTTP 301
https://support.microsoft.com/contactus Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 7

https://support.microsoft.com/Scripts/Lib/i18n/angular-locale_en-us.js?v=1.0.20325.1 HTTP 301
https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.20325.1

Request Chain 14

https://support.microsoft.com/app/virtualagentservice/api/silentauth HTTP 302
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1606663310&rver=7.0.6731.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapp%2Fvirtualagentservice%2Fapi%2Fsilentauth%3FOSMCSignIn%3Dtrue%26smcsilent%3Dtrue&id=288908 HTTP 302
https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true

Request Chain 50

https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=9d9ae33d-7b36-4bad-bae0-8e185ab0a279%7Cfdf9885b-dd37-42bf-82e5-c3129ef5a302&client-request-id=2172d8ec-c9b2-482a-bb97-0e332e49425b&x-client-SKU=Js&x-client-Ver=1.0.11&prompt=none&nonce=f7011a89-0ec5-4af7-9a38-c8c7b604576a HTTP 302
https://support.microsoft.com/silentauth

54 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request

Cookie set contactus Show response
support.microsoft.com/
Redirect Chain

https://mucp.api.account.microsoft.com/m/v2/c?r=AIAADNXY4GLEQUTNB7OBL5L4MIAMAWA5GWCZREKO4R5TDAWR34THDGEXOOAIHUNWQO65W3CLSXHNOGCAEI6WIMOY7ONFYMJJ5464LPBIJVH6GIHHKNFMUL3U4JHKVJM4CWBYFDDAUWZWHLWULSVTY...
https://support.microsoft.com/ContactUs
https://support.microsoft.com/contactus

94 KB
18 KB

197ms
197ms

Document
text/html

104.111.214.198
AKAMAI-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 , Netherlands, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a104-111-214-198.deploy.static.akamaitechnologies.com

Software

Microsoft-IIS/10.0 / ASP.NET

Resource Hash

2ac78c12b167c63633e47c78a70752ef0af26113ab4f57633c24be1b4cbf3d2a

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

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https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/webcore/ltr/webcorecss.min.css

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text/css 104.111.214.198
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https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/maincontent.min.css

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Host: support.microsoft.com
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Security

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Server

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Full URL

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GET
H/1.1 200
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AKAMAI-ASN1

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Full URL: https://statics-marketingsites-neu-ms-com.akamaized.net/statics/override.css?c=7
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https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.vendor.application.v3.min.js

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

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Security

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Server

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42ms Script
application/x-javascript 104.111.214.198
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https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.min.js

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

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Reverse DNS

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H/1.1 200
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application/x-javascript 104.111.214.198
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https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.templates.js

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 , Netherlands, ASN16625 (AKAMAI-AS, US),

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GET
H/1.1

200
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support.microsoft.com/scripts/lib/i18n/
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3 KB
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38ms
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Script
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https://support.microsoft.com/scripts/lib/i18n/angular-locale_en-us.js?v=1.0.20325.1

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/contactus

Protocol

HTTP/1.1

Security

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35 KB 57ms
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text/javascript 2a02:26f0:1700:1ab::356e
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Full URL

https://www.microsoft.com/onerfstatics/marketingsites-neu-prod/shell/_scrf/js/themes=default/54-af9f9f/c0-247156/de-099401/e1-a50eee/e7-954872/d8-97d509/f0-251fe2/46-be1318/77-04a268/11-240c7b/63-077520/a4-34de62/bb-d7480b/db-bc0148/dc-7e9864/6d-c07ea1/29-1ec5a9/23-c64e70/cd-23d3b0/6d-1e7ed0/b7-cadaa7/c4-898cf2/ca-40b7b0/4e-ee3a55/3e-f5c39b/c3-6454d7/f9-7592d3/92-10345d/79-499886/7e-cda2d3/b2-7087f0/e5-08f1c0/e0-3c9860/91-97a04f/1f-100dea/33-abe4df/50-f1e180?ver=2.0&iife=1

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GET
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AKAMAI-ASN1

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cdn.optimizely.com/js/ 87 B
757 B 419ms
400ms Script
text/javascript 2a02:26f0:6c00:2a0::13b8
AKAMAI-ASN1

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https://cdn.optimizely.com/js/7962161087.js

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Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.min.js

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H/1.1

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2 KB
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59ms
58ms

Document
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104.111.214.198
AKAMAI-AS

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https://support.microsoft.com/app/virtualagentservice/api/silentauth?OSMCSignIn=true&smcsilent=true

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H/1.1 200
OK contactus Show response
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8 KB 219ms
219ms XHR
application/json 104.111.214.198
AKAMAI-AS

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https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/contactus?iecbust=1606663310342

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78ms XHR
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https://support.microsoft.com/api/UHF/GetL1Header/?requestedRoute=%2Fen-us%2Fcontactus

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AKAMAI-AS

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https://support.microsoft.com/api/UHF/GetL1Header/?requestedRoute=%2Fen-us%2Fcontactus%2F

Requested by

Host: support.microsoft.com
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Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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X-Content-Type-Options: nosniff
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MS-CV: NIkGAHWPrUmeGrgDX92crA.0
Content-Type: application/javascript
Content-Length: 281
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 281 B
966 B 121ms
34ms Script
application/javascript 40.77.226.250
MICROSOFT-CORP-MS...

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Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

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Software

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X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
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MS-CV: LKbmYYZw6E+2M9Ne9aazPg.0
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GET
H/1.1 200
OK / Show response
support.microsoft.com/api/UHF/GetL1Header/ 2 KB
1 KB 156ms
103ms XHR
text/html 104.111.214.198
AKAMAI-AS

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https://support.microsoft.com/api/UHF/GetL1Header/?requestedRoute=%2Fen-us%2Fcontactus%2F

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Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

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Server

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Software

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Date: Sun, 29 Nov 2020 15:21:50 GMT
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GET
H/1.1 200
OK smcsurvey Show response
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2 KB 261ms
160ms XHR
application/json 104.111.214.198
AKAMAI-AS

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https://support.microsoft.com/app/virtualagentservice/api/content/GetCompassContentForPage/smcsurvey?iecbust=1606663310417

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Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

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Reverse DNS

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Software

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MS-CV: lBlCROi8/k+rgFoE.13
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

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Pragma: no-cache
Date: Sun, 29 Nov 2020 15:21:50 GMT
Content-Encoding: gzip
X-AspNetMvc-Version: 5.2
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Expires: Sun, 29 Nov 2020 15:21:50 GMT

GET
H2 200 latest.woff
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36 KB 16ms
16ms Font
application/font-woff 2a02:26f0:1700:1ab::356e
AKAMAI-ASN1

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https://www.microsoft.com/fonts/segoe-ui/west-european/bold/latest.woff

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Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/webcore/ltr/webcorecss.min.css

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Server

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Reverse DNS

Software

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Security Headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Sun, 29 Nov 2020 15:21:50 GMT
last-modified: Fri, 10 Jan 2020 19:09:42 GMT
x-rtag: RT
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GET
H/1.1 200
OK meBoot.min.js Show response
mem.gfx.ms/scripts/me/MeControl/10.20300.4/en-US/ 147 KB
30 KB 25ms
7ms Script
application/javascript 2a02:26f0:1700:181::37
AKAMAI-ASN1

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https://mem.gfx.ms/scripts/me/MeControl/10.20300.4/en-US/meBoot.min.js

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Protocol

HTTP/1.1

Security

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2a02:26f0:1700:181::37 , Ascension Island, ASN20940 (AKAMAI-ASN1, EU),

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Software

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

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Strict-Transport-Security: max-age=31536000; includeSubDomains
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ETag: "1d6ac2b6dd356cc"
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Connection: keep-alive
Content-Length: 30153
X-UA-Compatible: IE=edge

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 281 B
644 B 36ms
36ms Script
application/javascript 40.77.226.250
MICROSOFT-CORP-MS...

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https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272020-11-29T15%3A21%3A50.514Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27lBlCROi8%2Fk%2BrgFoE.14%27&-operationName=%27%2F%2Fauth%2Fme-control-loaded%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2F%2Fauth%2Fme-control-loaded%27&-latencyMs=6&-targetUri=%27%2F%2Fauth%2Fme-control-loaded%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*description=%27Event%20triggered%20by%20auth%20service%20when%20we%20are%20having%20issues%20loading%20me%20control%20shell%20-%20when%20this%20happens%20we%20use%20the%20fallback%20L0Header%20as%20Universal%20Header%20is%20not%20available%20at%20all%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F83.0.4103.61%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A319C0EC0B5EC68B70CFF0151B44769FF%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCvac-rev1-thompsonduo%2CCT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCsps-css-vnext-1%2CCT%3ASMCcogs-launchdeeplink-2%2CCT%3ASMCmultitenanttasmigration_103%2CCT%3ASMCvafx-mts-french-azure-1%2CCT%3ASMCvafx-mts-german-1%2CCT%3ASMCvafx-mts-hungarian-1%2CCT%3ASMCvafx-mts-czech-1%2CCT%3ASMCvafx-mts-turkish-1%2CCT%3ASMCvafx-mts-korean-1%2CCT%3ASMCvafx-mts-polish-1%2CCT%3ASMCvafx-mts-dutch-1%2CCT%3ASMCvafx-mts-italian-1%2CCT%3ASMCvafx-mts-russian-1%2CCT%3ASMCvafx-mts-danish-1%2CCT%3ASMCvafx-mts-norwegian-1%2CCT%3ASMCvafx-mts-arabic-1%2CCT%3ASMCvafx-mts-swedish-1%2CCT%3ASMCvafx-mts-portuguese-1%2CCT%3ASMCsps-singlestackuhf-1%2CCT%3ASMCthopotprogtemplatetestcf%2CCT%3ASMCwin10-banner-exp-4%2CCT%3ASMCpromo-win8-to-win10-upgrade-banner-0%2CCT%3ASMCvafx-darkmode-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

763d60016925c37e803bbe5e21aba6d4c341c5da74af3c2849a6896d83ab9108

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma: no-cache
Date: Sun, 29 Nov 2020 15:21:50 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: Q+1QXLI81EylHKOH7LiSZA.0
Content-Type: application/javascript
Content-Length: 281
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 281 B
644 B 33ms
33ms Script
application/javascript 40.77.226.250
MICROSOFT-CORP-MS...

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Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272020-11-29T15%3A21%3A50.520Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27lBlCROi8%2Fk%2BrgFoE.14%27&-operationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-latencyMs=131&-targetUri=%27%2Fapi%2FUHF%2FGetL1Header%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F83.0.4103.61%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A319C0EC0B5EC68B70CFF0151B44769FF%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCvac-rev1-thompsonduo%2CCT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCsps-css-vnext-1%2CCT%3ASMCcogs-launchdeeplink-2%2CCT%3ASMCmultitenanttasmigration_103%2CCT%3ASMCvafx-mts-french-azure-1%2CCT%3ASMCvafx-mts-german-1%2CCT%3ASMCvafx-mts-hungarian-1%2CCT%3ASMCvafx-mts-czech-1%2CCT%3ASMCvafx-mts-turkish-1%2CCT%3ASMCvafx-mts-korean-1%2CCT%3ASMCvafx-mts-polish-1%2CCT%3ASMCvafx-mts-dutch-1%2CCT%3ASMCvafx-mts-italian-1%2CCT%3ASMCvafx-mts-russian-1%2CCT%3ASMCvafx-mts-danish-1%2CCT%3ASMCvafx-mts-norwegian-1%2CCT%3ASMCvafx-mts-arabic-1%2CCT%3ASMCvafx-mts-swedish-1%2CCT%3ASMCvafx-mts-portuguese-1%2CCT%3ASMCsps-singlestackuhf-1%2CCT%3ASMCthopotprogtemplatetestcf%2CCT%3ASMCwin10-banner-exp-4%2CCT%3ASMCpromo-win8-to-win10-upgrade-banner-0%2CCT%3ASMCvafx-darkmode-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

763d60016925c37e803bbe5e21aba6d4c341c5da74af3c2849a6896d83ab9108

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma: no-cache
Date: Sun, 29 Nov 2020 15:21:49 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: 4qYvZw9fBEqyk0/G4CF7Og.0
Content-Type: application/javascript
Content-Length: 281
Expires: 0

GET
H/1.1 200
OK t.js Show response
web.vortex.data.microsoft.com/collect/v1/ 281 B
644 B 34ms
33ms Script
application/javascript 40.77.226.250
MICROSOFT-CORP-MS...

General

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Full URL

https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.OutgoingRequest%27&time=%272020-11-29T15%3A21%3A50.532Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.microsoft.com%27&cV=%27lBlCROi8%2Fk%2BrgFoE.14%27&-operationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-dependencyName=%27SelfAssistWeb%27&-dependencyType=%27WebService%27&-dependencyOperationName=%27%2Fapi%2FUHF%2FGetL1Header%27&-latencyMs=127&-targetUri=%27%2Fapi%2FUHF%2FGetL1Header%2F%27&-succeeded=true&-serviceErrorCode=-1&-protocolStatusCode=%27200%27&*route=%27%2Fen-us%2Fcontactus%2F%27&*userAgent=%27Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F83.0.4103.61%20Safari%2F537.36%27&*server=%27Prod%27&*language=%27en%27&*locale=%27us%27&*isNative=false&*partnerId=%27smc%27&*baseType=%27Ms.Qos.OutgoingServiceRequest%27&ext-javascript-ver=%271.1%27&ext-javascript-libVer=%274.2.8%27&ext-javascript-domain=%27support.microsoft.com%27&ext-javascript-userConsent=false&ext-user-localId=%27t%3A319C0EC0B5EC68B70CFF0151B44769FF%27&ext-app-env=%27prod%27&ext-app-expId=%27CT%3ASMCvac-rev1-thompsonduo%2CCT%3ASMCsmc-survey-feat-1%2CCT%3ASMCsmc-survey-elg-1%2CCT%3ASMCvafx-entry-point-2%2CCT%3ASMCcom-getsupport-1%2CCT%3ASMCfilterexposuretest%2CCT%3ASMCce-aatest-1%2CCT%3ASMCsmc-clicktale%2CCT%3ASMCsps-premier-msaas-1%2CCT%3ASMCvafx-snt-1%2CCT%3ASMCsps-ppx-office-1%2CCT%3ASMCsps-ppx-nonoffice-1%2CCT%3ASMCsps-bcsurvey-1%2CCT%3ASMCsps-oasproducts-1%2CCT%3ASMCsps-surface-power-1%2CCT%3ASMCsps-devices-s2sauth-1%2CCT%3ASMCtasmigrationmseg%2CCT%3ASMCsps-sc-1%2CCT%3ASMCvafx-enginev2-1%2CCT%3ASMCsps-details-1%2CCT%3ASMCamc-suspend-1%2CCT%3ASMCsps-devices-psd2-1%2CCT%3ASMCsps-bc-psd2%2CCT%3ASMCsps-xbox-power-1%2CCT%3ASMCsps-awa-fix-1%2CCT%3ASMCamc-spampredict-1%2CCT%3ASMCvafx-proxybot-1%2CCT%3ASMCsps-css-vnext-1%2CCT%3ASMCcogs-launchdeeplink-2%2CCT%3ASMCmultitenanttasmigration_103%2CCT%3ASMCvafx-mts-french-azure-1%2CCT%3ASMCvafx-mts-german-1%2CCT%3ASMCvafx-mts-hungarian-1%2CCT%3ASMCvafx-mts-czech-1%2CCT%3ASMCvafx-mts-turkish-1%2CCT%3ASMCvafx-mts-korean-1%2CCT%3ASMCvafx-mts-polish-1%2CCT%3ASMCvafx-mts-dutch-1%2CCT%3ASMCvafx-mts-italian-1%2CCT%3ASMCvafx-mts-russian-1%2CCT%3ASMCvafx-mts-danish-1%2CCT%3ASMCvafx-mts-norwegian-1%2CCT%3ASMCvafx-mts-arabic-1%2CCT%3ASMCvafx-mts-swedish-1%2CCT%3ASMCvafx-mts-portuguese-1%2CCT%3ASMCsps-singlestackuhf-1%2CCT%3ASMCthopotprogtemplatetestcf%2CCT%3ASMCwin10-banner-exp-4%2CCT%3ASMCpromo-win8-to-win10-upgrade-banner-0%2CCT%3ASMCvafx-darkmode-1%2CCT%3ASMC%27&$mscomCookies=true

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Resource Hash

763d60016925c37e803bbe5e21aba6d4c341c5da74af3c2849a6896d83ab9108

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma: no-cache
Date: Sun, 29 Nov 2020 15:21:50 GMT
X-Content-Type-Options: nosniff
P3P: CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control: no-cache, no-store
MS-CV: cbS+O/eNTUGijYS1p2i77g.0
Content-Type: application/javascript
Content-Length: 281
Expires: 0

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 38ms
38ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Db66f255e6ef74936bdee51bbdad7a213%26HASH%3Db66f%26LV%3D202011%26V%3D4%26LU%3D1606663310512%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
DATA 200
OK truncated
/ 358 B
0 Image
image/svg+xml

General

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Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: ee2b841529e5d06aeae7f65b413b40bbfef5161c9fad9a8a1755dac03806291b

Request headers

Referer
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Type: image/svg+xml;charset=utf-8

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 36ms
36ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

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Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3Db66f255e6ef74936bdee51bbdad7a213%26HASH%3Db66f%26LV%3D202011%26V%3D4%26LU%3D1606663310512%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H/1.1 200
OK d1c44bdb-fc2a-4d52-8551-a259a2a751e9.png
compass-ssl.microsoft.com/assets/d1/c4/ 17 KB
18 KB 34ms
8ms Image
image/png 2a02:26f0:6c00:19c::a8b
AKAMAI-ASN1

General

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Full URL: https://compass-ssl.microsoft.com/assets/d1/c4/d1c44bdb-fc2a-4d52-8551-a259a2a751e9.png?n=VA%20Avatar%20Revision%20-%20White%20%e2%80%93%201%20.png
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/contactus/
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:6c00:19c::a8b , Ascension Island, ASN20940 (AKAMAI-ASN1, EU),
Reverse DNS
Software: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash: b2901f408265c7a9d8d5cfe0c8865e27289949848862945f8a3eda85898100be

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

x-ms-lease-status: unlocked
x-ms-blob-type: BlockBlob
Date: Sun, 29 Nov 2020 15:21:50 GMT
Last-Modified: Tue, 02 Jan 2018 23:41:02 GMT
Server: Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
Content-MD5: bj1oAO75z/S5SrwCUlXrKw==
ETag: "0x8D5523A48985AC5"
Content-Type: image/png
x-ms-request-id: 0bcd541d-101e-0094-38b2-a2aca3000000
Cache-Control: max-age=31536000
x-ms-version: 2011-08-18
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 17558

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/semilight/ 33 KB
33 KB 14ms
14ms Font
application/font-woff 2a02:26f0:1700:1ab::356e
AKAMAI-ASN1

General

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Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/semilight/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/webcore/ltr/webcorecss.min.css

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:1700:1ab::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, EU),

Reverse DNS

Software

Resource Hash

a5bd6ac93cfa45a3508534eec86855b84f8555a24214034cc9200aa9f1f475e2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Origin: https://support.microsoft.com
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/webcore/ltr/webcorecss.min.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Sun, 29 Nov 2020 15:21:50 GMT
last-modified: Fri, 10 Jan 2020 19:09:43 GMT
x-rtag: RT
etag: "1fc4d883e9c7d51:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
access-control-allow-origin: https://support.microsoft.com
tls_version: tls1.2
cache-control: public, max-age=279593
accept-ranges: bytes
content-length: 33980

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 36ms
36ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

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Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D17674c7c615147b9bf9b8c3aea33a6b6%26HASH%3D1767%26LV%3D202011%26V%3D4%26LU%3D1606663310484%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 38ms
38ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D17674c7c615147b9bf9b8c3aea33a6b6%26HASH%3D1767%26LV%3D202011%26V%3D4%26LU%3D1606663310484%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 35ms
35ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D17674c7c615147b9bf9b8c3aea33a6b6%26HASH%3D1767%26LV%3D202011%26V%3D4%26LU%3D1606663310484%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 33ms
33ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D17674c7c615147b9bf9b8c3aea33a6b6%26HASH%3D1767%26LV%3D202011%26V%3D4%26LU%3D1606663310484%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 53ms
52ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D17674c7c615147b9bf9b8c3aea33a6b6%26HASH%3D1767%26LV%3D202011%26V%3D4%26LU%3D1606663310484%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H2 200 Me.srf
login.live.com/ Frame DC07 0
0 173ms
173ms Document
text/html 40.90.23.63
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://login.live.com/Me.srf?wa=wsignin1.0&rpsnv=13&ct=1606663309&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=0f71054a-a0fd-4779-13f0-f5e57505607f&partnerId=smc

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/scripts/me/MeControl/10.20300.4/en-US/meBoot.min.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

40.90.23.63 San Jose, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Microsoft-IIS/10.0 /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

:method: GET
:authority: login.live.com
:scheme: https
:path: /Me.srf?wa=wsignin1.0&rpsnv=13&ct=1606663309&rver=7.0.6731.0&wp=MBI_SSL&wreply=https%3A%2F%2Fsupport.microsoft.com%3FOSMCSignIn%3Dtrue&lc=1033&id=288908&uaid=0f71054a-a0fd-4779-13f0-f5e57505607f&partnerId=smc
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site: cross-site
sec-fetch-mode: navigate
sec-fetch-dest: iframe
referer: https://support.microsoft.com/en-us/contactus/
accept-encoding: gzip, deflate, br
accept-language: en-US
cookie: uaid=646b00a461d647c9932cd0c0f8bc7d0a; MSPRequ=id=288908&lt=1606663310&co=1
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/

Response headers

cache-control: no-cache, no-store
pragma: no-cache
content-type: text/html; charset=utf-8
content-encoding: gzip
expires: Sun, 29 Nov 2020 15:20:51 GMT
vary: Accept-Encoding
server: Microsoft-IIS/10.0
p3p: CP="DSP CUR OTPi IND OTRi ONL FIN"
set-cookie: uaid=0f71054aa0fd477913f0f5e57505607f; domain=login.live.com; Secure; path=/; SameSite=None; HttpOnly MSPRequ=id=288908&lt=1606663311&co=2; domain=login.live.com; Secure; path=/; SameSite=None; HttpOnly
referrer-policy: strict-origin-when-cross-origin
x-ms-request-id: a276582c-d75b-4e4a-9815-2a89823c4fbf
ppserver: PPV: 30 H: SJ1PPF6C8E93DC8 V: 0
x-content-type-options: nosniff
strict-transport-security: max-age=31536000
x-xss-protection: 1; mode=block
date: Sun, 29 Nov 2020 15:21:50 GMT
content-length: 4343

GET
H/1.1 200
OK meCore.min.js Show response
mem.gfx.ms/scripts/me/MeControl/10.20300.4/en-US/ 99 KB
17 KB 7ms
7ms Script
application/javascript 2a02:26f0:1700:181::37
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL

https://mem.gfx.ms/scripts/me/MeControl/10.20300.4/en-US/meCore.min.js

Requested by

Host: mem.gfx.ms
URL: https://mem.gfx.ms/meversion?partner=smc&market=en-us&uhf=1

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:1700:181::37 , Ascension Island, ASN20940 (AKAMAI-ASN1, EU),

Reverse DNS

Software

Resource Hash

c965f854e2429f283ac9ca2f8f7641b10e6f43f7ef1f0ad6482f1f7b6b5a21f6

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff

Request headers

Origin: https://support.microsoft.com
Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Strict-Transport-Security: max-age=31536000; includeSubDomains
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 26 Oct 2020 23:36:04 GMT
ETag: "1d6ac2b71652fea"
Vary: Accept-Encoding
Content-Type: application/javascript
Access-Control-Allow-Origin: *
Date: Sun, 29 Nov 2020 15:21:51 GMT
Connection: keep-alive
Content-Length: 17045
X-UA-Compatible: IE=edge

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 32ms
32ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D17674c7c615147b9bf9b8c3aea33a6b6%26HASH%3D1767%26LV%3D202011%26V%3D4%26LU%3D1606663310484%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H2 200 cartcount Show response
www.microsoft.com/store/buy/ Frame 6A2E 1 KB
1 KB 37ms
36ms Document
text/html 2a02:26f0:1700:1ab::356e
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL

https://www.microsoft.com/store/buy/cartcount

Requested by

Host: www.microsoft.com
URL: https://www.microsoft.com/onerfstatics/marketingsites-neu-prod/shell/_scrf/js/themes=default/54-af9f9f/c0-247156/de-099401/e1-a50eee/e7-954872/d8-97d509/f0-251fe2/46-be1318/77-04a268/11-240c7b/63-077520/a4-34de62/bb-d7480b/db-bc0148/dc-7e9864/6d-c07ea1/29-1ec5a9/23-c64e70/cd-23d3b0/6d-1e7ed0/b7-cadaa7/c4-898cf2/ca-40b7b0/4e-ee3a55/3e-f5c39b/c3-6454d7/f9-7592d3/92-10345d/79-499886/7e-cda2d3/b2-7087f0/e5-08f1c0/e0-3c9860/91-97a04f/1f-100dea/33-abe4df/50-f1e180?ver=2.0&iife=1

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:1700:1ab::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, EU),

Reverse DNS

Software

Resource Hash

68d929a10c3cd609b936b50a541533994b044b38558a33530ff45d1b420cc07e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

:method: GET
:authority: www.microsoft.com
:scheme: https
:path: /store/buy/cartcount
pragma: no-cache
cache-control: no-cache
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site: same-site
sec-fetch-mode: navigate
sec-fetch-dest: iframe
referer: https://support.microsoft.com/en-us/contactus/
accept-encoding: gzip, deflate, br
accept-language: en-US
cookie: MC1=GUID=b66f255e6ef74936bdee51bbdad7a213&HASH=b66f&LV=202011&V=4&LU=1606663310512; MS0=5c5586591ee447178265feaf73a2b844
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer: https://support.microsoft.com/en-us/contactus/

Response headers

pragma: no-cache
content-type: text/html; charset=utf-8
content-encoding: gzip
x-activity-id: 7baad48f-ca7e-42c4-aa0c-3fc6c485a736
ms-cv: JqyUA0r/Ck2V/MF8.0
x-appversion: 1.0.7625.6334
x-az: {did:9a8cd53207774949b337f7edab013e9f, rid: 9, sn: storeexp-neu-prod, dt: 2020-11-25T05:30:57.2170659Z, bt: 2020-11-16T03:31:08.0000000Z}
ms-operation-id: cec038569a30d34aa432146e3e55613b
p3p: CP="CAO CONi OTR OUR DEM ONL"
x-content-type-options: nosniff
access-control-allow-methods: HEAD,GET,POST,PATCH,PUT,OPTIONS
x-xss-protection: 1; mode=block
content-length: 489
cache-control: max-age=23959
expires: Sun, 29 Nov 2020 22:01:10 GMT
date: Sun, 29 Nov 2020 15:21:51 GMT
vary: Accept-Encoding
tls_version: tls1.2
strict-transport-security: max-age=31536000
x-rtag: Str

GET
H2 200 latest.woff
www.microsoft.com/fonts/segoe-ui/west-european/semibold/ 35 KB
35 KB 14ms
13ms Font
application/font-woff 2a02:26f0:1700:1ab::356e
AKAMAI-ASN1

General

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Full URL

https://www.microsoft.com/fonts/segoe-ui/west-european/semibold/latest.woff

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/webcore/ltr/webcorecss.min.css

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:1700:1ab::356e , Ascension Island, ASN20940 (AKAMAI-ASN1, EU),

Reverse DNS

Software

Resource Hash

942e5dd201200674506b0df50c1afef021fff6d5bd7bb7f600ded8617dbcb386

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Origin: https://support.microsoft.com
Referer: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/webcore/ltr/webcorecss.min.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Sun, 29 Nov 2020 15:21:51 GMT
last-modified: Fri, 10 Jan 2020 19:09:43 GMT
x-rtag: RT
etag: "5b68d583e9c7d51:0"
strict-transport-security: max-age=31536000
content-type: application/font-woff
access-control-allow-origin: https://support.microsoft.com
tls_version: tls1.2
cache-control: public, max-age=1121655
accept-ranges: bytes
content-length: 35900

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 32ms
32ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D17674c7c615147b9bf9b8c3aea33a6b6%26HASH%3D1767%26LV%3D202011%26V%3D4%26LU%3D1606663310484%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 46ms
46ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D17674c7c615147b9bf9b8c3aea33a6b6%26HASH%3D1767%26LV%3D202011%26V%3D4%26LU%3D1606663310484%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

GET
H/1.1

200
OK

Cookie set silentauth Show response
support.microsoft.com/ Frame 22E6
Redirect Chain

https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=9...
https://support.microsoft.com/silentauth

1 KB
1 KB

48ms
47ms

Document
text/html

104.111.214.198
AKAMAI-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/silentauth

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.vendor.application.v3.min.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 , Netherlands, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a104-111-214-198.deploy.static.akamaitechnologies.com

Software

Resource Hash

f0a7ef6394dc2ad0382c582a59b7758302a1be1a7718a86936803e87b80ff180

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Host: support.microsoft.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site: cross-site
Sec-Fetch-Mode: navigate
Sec-Fetch-Dest: iframe
Referer: https://support.microsoft.com/en-us/contactus/
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US
Cookie: ms-asid=e965bc71-36ac-44df-b6c5-e36d25720e64; smc_expid=vac-rev1-thompsonduo|smc-survey-feat-1|smc-survey-elg-1|vafx-entry-point-2|com-getsupport-1|filterexposuretest|ce-aatest-1|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|sps-devices-s2sauth-1|tasmigrationmseg|sps-sc-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|sps-devices-psd2-1|sps-bc-psd2|sps-xbox-power-1|sps-awa-fix-1|amc-spampredict-1|vafx-proxybot-1|sps-css-vnext-1|cogs-launchdeeplink-2|multitenanttasmigration_103|vafx-mts-french-azure-1|vafx-mts-german-1|vafx-mts-hungarian-1|vafx-mts-czech-1|vafx-mts-turkish-1|vafx-mts-korean-1|vafx-mts-polish-1|vafx-mts-dutch-1|vafx-mts-italian-1|vafx-mts-russian-1|vafx-mts-danish-1|vafx-mts-norwegian-1|vafx-mts-arabic-1|vafx-mts-swedish-1|vafx-mts-portuguese-1|sps-singlestackuhf-1|thopotprogtemplatetestcf|win10-banner-exp-4|promo-win8-to-win10-upgrade-banner-0|vafx-darkmode-1|; SMCsiteLang=en-US; SMCsiteDir=ltr; smcpartner=smc; MUID=319C0EC0B5EC68B70CFF0151B44769FF; MC1=GUID=b66f255e6ef74936bdee51bbdad7a213&HASH=b66f&LV=202011&V=4&LU=1606663310512; MS0=5c5586591ee447178265feaf73a2b844; MSFPC=GUID=17674c7c615147b9bf9b8c3aea33a6b6&HASH=1767&LV=202011&V=4&LU=1606663310484; smc_expt=2020-11-29T15:21:50.4962698Z
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer: about:blank

Response headers

Content-Type: text/html; charset=utf-8
Vary: Accept-Encoding
Content-Encoding: gzip
Expires: Sun, 29 Nov 2020 15:21:51 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Sun, 29 Nov 2020 15:21:51 GMT
Content-Length: 717
Connection: keep-alive
Set-Cookie: smc_expt=2020-11-29T15:21:51.7048175Z; domain=support.microsoft.com; path=/; secure SMCsiteLang=en-US; domain=support.microsoft.com; path=/; secure SMCsiteDir=ltr; domain=support.microsoft.com; path=/; secure
Strict-Transport-Security: max-age=86400 ; includeSubDomains

Redirect headers

Cache-Control: no-store, no-cache
Pragma: no-cache
Content-Type: text/html; charset=utf-8
Content-Encoding: gzip
Expires: -1
Location: https://support.microsoft.com/silentauth#error=login_required&error_description=AADSTS50058%3a+A+silent+sign-in+request+was+sent+but+no+user+is+signed+in.+The+cookies+used+to+represent+the+user%27s+session+were+not+sent+in+the+request+to+Azure+AD.+This+can+happen+if+the+user+is+using+Internet+Explorer+or+Edge%2c+and+the+web+app+sending+the+silent+sign-in+request+is+in+different+IE+security+zone+than+the+Azure+AD+endpoint+(login.microsoftonline.com).%0d%0aTrace+ID%3a+d33de64c-4d0c-47f4-bc2e-ef41aa735801%0d%0aCorrelation+ID%3a+2172d8ec-c9b2-482a-bb97-0e332e49425b%0d%0aTimestamp%3a+2020-11-29+15%3a21%3a51Z&error_uri=https%3a%2f%2flogin.microsoftonline.com%2ferror%3fcode%3d50058&state=9d9ae33d-7b36-4bad-bae0-8e185ab0a279%7cfdf9885b-dd37-42bf-82e5-c3129ef5a302
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000; includeSubDomains
X-Content-Type-Options: nosniff
P3P: CP="DSP CUR OTPi IND OTRi ONL FIN"
x-ms-request-id: d33de64c-4d0c-47f4-bc2e-ef41aa735801
x-ms-ests-server: 2.1.11251.20 - AMS2 ProdSlices
x-ms-clitelem: 1,0,0,,
Set-Cookie: buid=0.AAAAMe_N-B6jSkuT5F9XHpElWluI-f033b9CguXDEp71owIBAAA.AQABAAEAAAB2UyzwtQEKR7-rWbgdcBZIaS2G03BP62tnPDJbDaBqoAI9-5HcRw5-Zv7_gCUM8825YHBfiyF6O5gCGriI2qe4f9s7x_6XKYbREp3h0tMcgQT9uQD4xt6kou0MCIuICB0gAA; expires=Tue, 29-Dec-2020 15:21:51 GMT; path=/; secure; HttpOnly; SameSite=None fpc=AvhFBIB5BhxNmDtZXLw6OSwW0mo6AQAAAI-zVdcOAAAA; expires=Tue, 29-Dec-2020 15:21:51 GMT; path=/; secure; HttpOnly; SameSite=None x-ms-gateway-slice=prod; path=/; secure; samesite=none; httponly stsservicecookie=ests; path=/; secure; samesite=none; httponly
Referrer-Policy: strict-origin-when-cross-origin
Date: Sun, 29 Nov 2020 15:21:51 GMT
Content-Length: 578

GET
H/1.1 200
OK adallibraries Show response
support.microsoft.com/bundles/ Frame 22E6 203 KB
69 KB 28ms
28ms Script
text/javascript 104.111.214.198
AKAMAI-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://support.microsoft.com/bundles/adallibraries?v=vhLLhojywDs16o4cKEjfKdOga2vZ2L7j6dSggBlPbEY1

Requested by

Host: support.microsoft.com
URL: https://support.microsoft.com/silentauth

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_CBC

Server

104.111.214.198 , Netherlands, ASN16625 (AKAMAI-AS, US),

Reverse DNS

a104-111-214-198.deploy.static.akamaitechnologies.com

Software

Resource Hash

3b64cb93963f051e13f99686a1644be6f6e8cbdacbf4585bc27bcbe963464548

Security Headers

Name	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Request headers

Referer: https://support.microsoft.com/silentauth
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date: Sun, 29 Nov 2020 15:21:51 GMT
Content-Encoding: gzip
Last-Modified: Sat, 28 Nov 2020 11:31:05 GMT
Vary: Accept-Encoding
Connection: keep-alive
Content-Type: text/javascript; charset=utf-8
Cache-Control: public, max-age=574
Strict-Transport-Security: max-age=86400 ; includeSubDomains
Content-Length: 70399
Expires: Sun, 29 Nov 2020 15:31:25 GMT

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 41ms
41ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D17674c7c615147b9bf9b8c3aea33a6b6%26HASH%3D1767%26LV%3D202011%26V%3D4%26LU%3D1606663310484%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

POST
H/1.1 200
OK v1
web.vortex.data.microsoft.com/collect/ 0
0 33ms
32ms Other
application/json 40.77.226.250
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL: https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=true&ext-javascript-msfpc=%27GUID%3D17674c7c615147b9bf9b8c3aea33a6b6%26HASH%3D1767%26LV%3D202011%26V%3D4%26LU%3D1606663310484%27
Requested by: Host: support.microsoft.com
URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.min.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://support.microsoft.com/en-us/contactus/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Access-Control-Allow-Origin: https://support.microsoft.com
Access-Control-Allow-Headers: Accept, Authorization, Content-Type, Origin, X-Xbl-Contract-Version, X-Xbl-Device-Type, Xbl-Authz-Actor-10, WithCredentials
Access-Control-Allow-Credentials: true

Verdicts & Comments Add Verdict or Comment

58 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

10 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.microsoft.com/	1970-01-19 23:03:19	Name: MC1 Value: GUID=b66f255e6ef74936bdee51bbdad7a213&HASH=b66f&LV=202011&V=4&LU=1606663310512
support.microsoft.com/	1970-01-19 23:03:19	Name: MSFPC Value: GUID=17674c7c615147b9bf9b8c3aea33a6b6&HASH=1767&LV=202011&V=4&LU=1606663310484
support.microsoft.com/	1970-01-19 23:03:19	Name: MUID Value: 319C0EC0B5EC68B70CFF0151B44769FF
.microsoft.com/	1970-01-19 14:17:45	Name: MS0 Value: 5c5586591ee447178265feaf73a2b844
.support.microsoft.com/	1969-12-31 23:59:59	Name: smc_expid Value: vac-rev1-thompsonduo\|smc-survey-feat-1\|smc-survey-elg-1\|vafx-entry-point-2\|com-getsupport-1\|filterexposuretest\|ce-aatest-1\|smc-clicktale\|sps-premier-msaas-1\|vafx-snt-1\|sps-ppx-office-1\|sps-ppx-nonoffice-1\|sps-bcsurvey-1\|sps-oasproducts-1\|sps-surface-power-1\|sps-devices-s2sauth-1\|tasmigrationmseg\|sps-sc-1\|vafx-enginev2-1\|sps-details-1\|amc-suspend-1\|sps-devices-psd2-1\|sps-bc-psd2\|sps-xbox-power-1\|sps-awa-fix-1\|amc-spampredict-1\|vafx-proxybot-1\|sps-css-vnext-1\|cogs-launchdeeplink-2\|multitenanttasmigration_103\|vafx-mts-french-azure-1\|vafx-mts-german-1\|vafx-mts-hungarian-1\|vafx-mts-czech-1\|vafx-mts-turkish-1\|vafx-mts-korean-1\|vafx-mts-polish-1\|vafx-mts-dutch-1\|vafx-mts-italian-1\|vafx-mts-russian-1\|vafx-mts-danish-1\|vafx-mts-norwegian-1\|vafx-mts-arabic-1\|vafx-mts-swedish-1\|vafx-mts-portuguese-1\|sps-singlestackuhf-1\|thopotprogtemplatetestcf\|win10-banner-exp-4\|promo-win8-to-win10-upgrade-banner-0\|vafx-darkmode-1\|
.support.microsoft.com/	1969-12-31 23:59:59	Name: SMCsiteDir Value: ltr
.support.microsoft.com/	1969-12-31 23:59:59	Name: smc_expt Value: 2020-11-29T15:21:50.4962698Z
.support.microsoft.com/	1969-12-31 23:59:59	Name: ms-asid Value: e965bc71-36ac-44df-b6c5-e36d25720e64
.support.microsoft.com/	1969-12-31 23:59:59	Name: SMCsiteLang Value: en-US
support.microsoft.com/	1969-12-31 23:59:59	Name: smcpartner Value: smc

4 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus/
console-api	info	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.vendor.application.v3.min.js(Line 122) Message: fetchContent internalFetch:en-us/contactus/
console-api	log	URL: https://support.microsoft.com/app/virtualagentapplication/assets/1.0.20318.1/virtualagent.application.min.js(Line 328) Message: Could not create SdkClientProxy. appid, partnerid or componentid were not provided.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=86400 ; includeSubDomains

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.optimizely.com
compass-ssl.microsoft.com
img-prod-cms-rt-microsoft-com.akamaized.net
login.live.com
login.microsoftonline.com
mem.gfx.ms
mucp.api.account.microsoft.com
statics-marketingsites-neu-ms-com.akamaized.net
support.microsoft.com
web.vortex.data.microsoft.com
www.microsoft.com
104.111.214.198
2.16.186.41
2a02:26f0:1700:181::37
2a02:26f0:1700:1ab::356e
2a02:26f0:6c00:19c::a8b
2a02:26f0:6c00:2a0::13b8
2a02:26f0:6c00::210:ba1b
40.126.1.142
40.77.226.250
40.90.23.63
51.143.127.49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support.microsoft.com Open in urlscan Pro 104.111.214.198 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

54 Requests

100 %HTTPS

45 %IPv6

6 Domains

11 Subdomains

10 IPs

4 Countries

1090 kBTransfer

3978 kBSize

10 Cookies

91 Outgoing links

Page URL History

Redirected requests

54 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

Request headers

Response headers

Redirect headers

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Response headers

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Response headers

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Request headers

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support.microsoft.com Open in urlscan Pro
104.111.214.198 Public Scan

Screenshot
Live screenshot

Full Image

54
Requests

100 %
HTTPS

45 %
IPv6

6
Domains

11
Subdomains

10
IPs

4
Countries

1090 kB
Transfer

3978 kB
Size

10
Cookies

54 HTTP transactions
1 data transactions