URL: https://help.otter.ai/hc/en-us
Submission: On August 01 via manual from IL — Scanned from DE

Summary

This website contacted 13 IPs in 5 countries across 11 domains to perform 30 HTTP transactions. The main IP is 104.16.53.111, located in and belongs to CLOUDFLARENET, US. The main domain is help.otter.ai.
TLS certificate: Issued by R3 on June 12th 2023. Valid for: 3 months.
This is the only time help.otter.ai was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 5 104.16.53.111 13335 (CLOUDFLAR...)
9 104.18.70.113 13335 (CLOUDFLAR...)
2 2001:4860:480... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
2 2606:4700:10:... 13335 (CLOUDFLAR...)
1 2001:4de0:ac1... 20446 (STACKPATH...)
1 1 104.16.51.111 13335 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
2 2001:4860:480... 15169 (GOOGLE)
1 51.77.64.70 16276 (OVH)
1 52.222.139.62 16509 (AMAZON-02)
2 18.66.147.43 16509 (AMAZON-02)
1 3.222.214.125 14618 (AMAZON-AES)
30 13
Apex Domain
Subdomains
Transfer
9 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2101
p23.zdassets.com — Cisco Umbrella Rank: 36715
theme.zdassets.com — Cisco Umbrella Rank: 10469
2 MB
5 otter.ai
help.otter.ai
11 KB
4 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 58
region1.google-analytics.com — Cisco Umbrella Rank: 1914
21 KB
2 intercomcdn.com
js.intercomcdn.com — Cisco Umbrella Rank: 3124
213 KB
2 intercom.io
widget.intercom.io — Cisco Umbrella Rank: 2532
api-iam.intercom.io — Cisco Umbrella Rank: 2063
5 KB
2 hellobar.com
my.hellobar.com — Cisco Umbrella Rank: 20251
73 KB
2 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 73
160 KB
1 ip-api.com
pro.ip-api.com — Cisco Umbrella Rank: 6347
319 B
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 114
344 B
1 zendesk.com
otterai.zendesk.com
811 B
1 jquery.com
code.jquery.com — Cisco Umbrella Rank: 743
30 KB
30 11
Domain Requested by
5 help.otter.ai 1 redirects static.zdassets.com
help.otter.ai
4 static.zdassets.com help.otter.ai
3 theme.zdassets.com help.otter.ai
p23.zdassets.com
2 js.intercomcdn.com widget.intercom.io
2 region1.google-analytics.com www.googletagmanager.com
2 my.hellobar.com help.otter.ai
my.hellobar.com
2 www.googletagmanager.com help.otter.ai
2 www.google-analytics.com help.otter.ai
www.google-analytics.com
2 p23.zdassets.com help.otter.ai
p23.zdassets.com
1 api-iam.intercom.io js.intercomcdn.com
1 widget.intercom.io help.otter.ai
1 pro.ip-api.com my.hellobar.com
1 stats.g.doubleclick.net www.google-analytics.com
1 otterai.zendesk.com 1 redirects
1 code.jquery.com help.otter.ai
30 15

This site contains links to these domains. Also see Links.

Domain
otter.ai
Subject Issuer Validity Valid
help.otter.ai
R3
2023-06-12 -
2023-09-10
3 months crt.sh
zdassets.com
Cloudflare Inc ECC CA-3
2022-11-10 -
2023-11-09
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2023-07-10 -
2023-10-02
3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2022-09-24 -
2023-09-24
a year crt.sh
*.jquery.com
Sectigo RSA Domain Validation Secure Server CA
2023-07-11 -
2024-07-14
a year crt.sh
*.g.doubleclick.net
GTS CA 1C3
2023-07-10 -
2023-10-02
3 months crt.sh
*.ip-api.com
Sectigo RSA Domain Validation Secure Server CA
2022-11-25 -
2023-12-26
a year crt.sh
*.intercom.com
Amazon RSA 2048 M02
2023-02-14 -
2024-03-14
a year crt.sh
*.intercomcdn.com
Amazon RSA 2048 M01
2023-02-21 -
2024-01-29
a year crt.sh

This page contains 3 frames:

Primary Page: https://help.otter.ai/hc/en-us
Frame ID: 67E4B83CA1A34858E6D4F49EA55FAF85
Requests: 25 HTTP requests in this frame

Frame: https://help.otter.ai/cdn-cgi/challenge-platform/h/b/scripts/jsd/11b725eb/invisible.js
Frame ID: A5B31400127E6E0AFEA101585873CC66
Requests: 2 HTTP requests in this frame

Frame: https://js.intercomcdn.com/frame-modern.ac06faf5.js
Frame ID: 22217034137F07935B1F3D3859C6C582
Requests: 3 HTTP requests in this frame

Screenshot

Page Title

Otter.ai Help Center

Detected technologies

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

30
Requests

87 %
HTTPS

46 %
IPv6

11
Domains

15
Subdomains

13
IPs

5
Countries

2098 kB
Transfer

3934 kB
Size

10
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 8
  • https://otterai.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/fa3bfadd5fc6f9d04ad357399dbe6190dda56d64/v2/host-without-iframe.js
Request Chain 18
  • https://help.otter.ai/cdn-cgi/challenge-platform/scripts/invisible.js HTTP 302
  • https://help.otter.ai/cdn-cgi/challenge-platform/h/b/scripts/jsd/11b725eb/invisible.js

30 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request en-us
help.otter.ai/hc/
21 KB
7 KB
Document
General
Full URL
https://help.otter.ai/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
fa8200c29c7428bf0f28fa8ba0aeb8c341ce67c83053a3b8f2942a46b93b51ae
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.110 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, public
cf-cache-status
EXPIRED
cf-ray
7efde532bb56365a-FRA
content-encoding
br
content-language
en-us
content-type
text/html; charset=utf-8
date
Tue, 01 Aug 2023 11:56:00 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
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server
cloudflare
strict-transport-security
max-age=31536000;
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
x-request-id
7efd3c7560600abd-LHR
x-runtime
0.132578
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
help-center-unicorn-79bbd5f8fc-j226s
x-zendesk-processed-host-header
help.otter.ai
application-5dedcabe00a896eb2c214ed2973f0975.css
static.zdassets.com/hc/assets/
51 KB
9 KB
Stylesheet
General
Full URL
https://static.zdassets.com/hc/assets/application-5dedcabe00a896eb2c214ed2973f0975.css
Requested by
Host: help.otter.ai
URL: https://help.otter.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0ace26882bd590a050d612c679d4e25e8cb6dc4cfa58c81806050cd45359adde
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.otter.ai/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.110 Safari/537.36

Response headers

date
Tue, 01 Aug 2023 11:56:00 GMT
x-amz-version-id
2CrwEwl6GoBSbQ_1L_iYZjD_yV6kAoQP
content-encoding
br
cf-cache-status
HIT
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strict-transport-security
max-age=0
x-amz-request-id
RVZWKGPZJVCG7FGH
age
428517
x-amz-server-side-encryption
AES256
x-amz-replication-status
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x-amz-id-2
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last-modified
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server
cloudflare
etag
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vary
Accept-Encoding
report-to
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content-type
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cache-control
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cf-ray
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style.css
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87 KB
17 KB
Stylesheet
General
Full URL
https://p23.zdassets.com/hc/theming_assets/9465264/360003221634/style.css?digest=16286202397975
Requested by
Host: help.otter.ai
URL: https://help.otter.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
f01f223ab9b13004f4ce9d60546656537bd015c0ca9cbe5ff4b275a26cf1dc65
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.otter.ai/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.110 Safari/537.36

Response headers

date
Tue, 01 Aug 2023 11:56:00 GMT
strict-transport-security
max-age=0
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
21608
x-zendesk-origin-server
help-center-unicorn-9bd54bcff-8llvp
protocol
HTTP/1.1 always
x-request-id
7ec6c8b79eecc34e-IAD
x-ua-compatible
IE=edge
x-runtime
0.017028
server
cloudflare
etag
W/"f01f223ab9b13004f4ce9d6054665653"
vary
Accept-Encoding
report-to
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content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-processed-host-header
p23.zdassets.com
cf-ray
7efde535681f1e64-FRA
analytics.js
www.google-analytics.com/
52 KB
21 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: help.otter.ai
URL: https://help.otter.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4860:4802:36::178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.otter.ai/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.110 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
Tue, 01 Aug 2023 11:44:24 GMT
last-modified
Mon, 12 Jun 2023 18:23:07 GMT
server
Golfe2
age
696
vary
Accept-Encoding
content-type
text/javascript
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
20994
expires
Tue, 01 Aug 2023 13:44:24 GMT
js
www.googletagmanager.com/gtag/
230 KB
80 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-RFHG0FC41J
Requested by
Host: help.otter.ai
URL: https://help.otter.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:808::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.otter.ai/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.110 Safari/537.36

Response headers

date
Tue, 01 Aug 2023 11:56:00 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
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cross-origin-resource-policy
cross-origin
access-control-allow-headers
Cache-Control
content-length
81867
x-xss-protection
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alt-svc
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expires
Tue, 01 Aug 2023 11:56:00 GMT
59ec28c4d3daf8e15af16c8dfb306826d79b2693.js
my.hellobar.com/
2 KB
1 KB
Script
General
Full URL
https://my.hellobar.com/59ec28c4d3daf8e15af16c8dfb306826d79b2693.js
Requested by
Host: help.otter.ai
URL: https://help.otter.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:10::6816:f17 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

accept-language
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Referer
https://help.otter.ai/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.110 Safari/537.36

Response headers

date
Tue, 01 Aug 2023 11:56:00 GMT
content-encoding
br
cf-cache-status
REVALIDATED
cf-bgj
minify
last-modified
Tue, 01 Aug 2023 09:56:33 GMT
server
cloudflare
x-amz-request-id
BD7A4SBGMVZRXPFC
etag
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x-amz-server-side-encryption
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vary
Accept-Encoding
content-type
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cache-control
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cf-ray
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87 KB
30 KB
Script
General
Full URL
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Requested by
Host: help.otter.ai
URL: https://help.otter.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4de0:ac18::1:a:3a , Netherlands, ASN20446 (STACKPATH-CDN, US),
Reverse DNS
Software
nginx /
Resource Hash
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Request headers

Referer
https://help.otter.ai/
Origin
https://help.otter.ai
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.110 Safari/537.36

Response headers

date
Tue, 01 Aug 2023 11:56:00 GMT
content-encoding
gzip
last-modified
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server
nginx
etag
W/"611feac9-15d9d"
vary
Accept-Encoding
x-hw
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content-type
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access-control-allow-origin
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cache-control
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accept-ranges
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content-length
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5 KB
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General
Full URL
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Requested by
Host: help.otter.ai
URL: https://help.otter.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
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Software
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Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://help.otter.ai/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.110 Safari/537.36

Response headers

date
Tue, 01 Aug 2023 11:56:00 GMT
x-amz-version-id
9P.4wy.4WN..BTB5RTPFt9VTA6S4kIMb
via
1.1 befe3b8553d90339ecf78e5d7cefa60a.cloudfront.net (CloudFront)
cf-cache-status
REVALIDATED
nel
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strict-transport-security
max-age=0
x-amz-cf-pop
FRA53-C1
x-amz-server-side-encryption
AES256
content-encoding
br
x-cache
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x-amz-replication-status
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last-modified
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server
cloudflare
etag
W/"d56f3affcbab21a9626869072bfb3035"
access-control-max-age
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access-control-allow-methods
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content-type
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access-control-allow-origin
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report-to
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cache-control
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vary
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cf-ray
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x-amz-cf-id
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210 KB
38 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/en-us.398660a81924ad445991.js
Requested by
Host: help.otter.ai
URL: https://help.otter.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.otter.ai/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.110 Safari/537.36

Response headers

date
Tue, 01 Aug 2023 11:56:00 GMT
x-amz-version-id
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Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
p23.zdassets.com
URL
https://p23.zdassets.com/hc/theming_assets/9465264/360003221634/$assets-avertastd-regular-woff2

Verdicts & Comments Add Verdict or Comment

28 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 function| ga function| gtag object| dataLayer function| $ function| jQuery object| intercomSettings function| Intercom object| I18N object| google_tag_data object| gaplugins object| gaGlobal object| gaData object| Zendesk object| HelpCenter object| webpackChunkhelp_center object| regeneratorRuntime object| I18n object| google_tag_manager function| onYouTubeIframeAPIReady function| bootstrap object| hellobarSiteSettings object| script function| Hellobar object| hellobar function| __intercomAssignLocation function| __intercomReloadLocation

10 Cookies

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2 Console Messages

Source Level URL
Text
javascript error URL: https://help.otter.ai/hc/en-us
Message:
Access to font at 'https://p23.zdassets.com/hc/theming_assets/9465264/360003221634/$assets-avertastd-regular-woff2' from origin 'https://help.otter.ai' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network error URL: https://p23.zdassets.com/hc/theming_assets/9465264/360003221634/$assets-avertastd-regular-woff2
Message:
Failed to load resource: net::ERR_FAILED

Security Headers

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Header Value
Strict-Transport-Security max-age=31536000;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api-iam.intercom.io
code.jquery.com
help.otter.ai
js.intercomcdn.com
my.hellobar.com
otterai.zendesk.com
p23.zdassets.com
pro.ip-api.com
region1.google-analytics.com
static.zdassets.com
stats.g.doubleclick.net
theme.zdassets.com
widget.intercom.io
www.google-analytics.com
www.googletagmanager.com
p23.zdassets.com
104.16.51.111
104.16.53.111
104.18.70.113
18.66.147.43
2001:4860:4802:34::36
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2001:4de0:ac18::1:a:3a
2606:4700:10::6816:f17
2a00:1450:4001:808::2008
2a00:1450:400c:c00::9b
3.222.214.125
51.77.64.70
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