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Submission: On October 14 via api from CA — Scanned from CA
Effective URL: https://www.microsoft.com/en-gb/store/b/microsoft-trade-in?ocid=eml_fy23fall_cons_win_acq_ann_50298_125939_12593903_en-uk_...
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YOU ARE SHOPPING MICROSOFT STORE IN: UNITED KINGDOM - ENGLISH YOU ARE SHOPPING
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MICROSOFT STORE ONLINE TRADE-IN PROGRAM
Trade in your used laptop, tablet, phone, or gaming console and get cash back.*
For personal For business
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HOW TRADE-IN WORKS
The Microsoft Store Trade-in Program is powered by Recommerce™, a company that
specialises in electronics reuse and recycling. You get cash back and your used
device gets a new home—or Recommerce will recycle your device at no cost to you.
Recycled devices are not eligible for cashback.
Get a trade-in value
GET A TRADE-IN VALUE
Check the eligibility of your used device and get a trade-in value on the
Recommerce ™ trade-in page.
SEND IN YOUR USED DEVICE
Select your device, assess its condition, and send it to Recommerce™ within 15
days using the prepaid shipping label provided.
GET PAID
Once everything is finalised by Recommerce, you’ll receive payment via bank
transfer within 30 days.
USE TRADE-IN CASH TO UPGRADE TO A NEW XBOX SERIES S
Get the products you want for less from Microsoft Store. Just trade in an
eligible device and use the cash toward your next Xbox console.
Shop Xbox Series S Choose your device eligibility
MORE THAN ONE SUSTAINABLE OPTION
There are many ways to recycle your used device or give it a new life. Trading
in is just one option.
START A TRADE IN
Check the eligibility of your used laptop, tablet, phone, or game console and
trade it in to get cash back.
Get a trade-in value
RECYCLING ELECTRONIC DEVICES FOR GOOD
If your device isn’t eligible for trade in, explore recycling services in your
region to help divert electronic waste from landfills.
Find recycling programs
SHOP REFURBISHED
When it’s time for a refresh, consider a Microsoft Surface or Xbox Certified
Refurbished device that’s screened, repaired, tested, and better for the
planet.
Learn about refurbished devices
READY FOR A NEW DEVICE?
SHOP SURFACE DEALS
Showing 1 through 4 of 10 itemsShowing 1 through 4 of 10 items
See all
Skip Shop Surface deals
Previous slideNext slide
Pre-order
SURFACE PRO 9
From £1,099.00
From £1,099.00
Surface Pro 9 gives you the tablet flexibility you want and the laptop
performance and...Select Surface Pro 9 for more information.
Pre-order
SURFACE LAPTOP 5
From £999.00
From £999.00
Multitasking speed powered by 12th Gen Intel® Core™ i5/i7 processors built on
the...Select Surface Laptop 5 for more information.
Pre-order
SURFACE STUDIO 2+
£4,699.00
£4,699.00
Elevate your creativity with the most versatile all-in-one that gives you a
large...Select Surface Studio 2+ for more information.
SURFACE LAPTOP STUDIO
From £1,449.00
From £1,449.00
Set your imagination free on the most powerful Surface Laptop, designed to light
up...Select Surface Laptop Studio for more information.
Save up to £500.00
SURFACE PRO 8
Originally From £999.00 now From £769.00
From £999.00 £769.00
Unlock more possibilities than ever with the Pro designed for a Pro like you.
The...Select Surface Pro 8 for more information.
Save up to £536.00
SURFACE PRO 8 ESSENTIALS BUNDLE
Originally From £1,188.98 now From £932.98
From £1,188.98 £932.98
This bundle includes Surface Pro 8, Type Cover in the colour of your choice and
a 15...Select Surface Pro 8 Essentials Bundle for more information.
SURFACE GO 3
From £369.00
From £369.00
The most portable Surface touchscreen 2-in-1 is perfect for your everyday
tasks...Select Surface Go 3 for more information.
Save up to £280.00
SURFACE PRO X
Originally From £829.00 now From £659.00
From £829.00 £659.00
Meet the totally mobile Pro. Always with you, instantly ready, and designed to
light...Select Surface Pro X for more information.
Save up to £360.00
SURFACE LAPTOP 4
Originally From £999.00 now From £835.00
From £999.00 £835.00
Style and speed. Stand out on HD video calls backed by Studio Mics. Capture
ideas on...Select Surface Laptop 4 for more information.
SURFACE LAPTOP GO 2
From £529.00
From £529.00
Sleek and portable, Surface Laptop Go 2 features a 12.4” vibrant touchscreen and
great...Select Surface Laptop Go 2 for more information.
Back to Next and Previous controls
End of Shop Surface deals
SHOP XBOX CONSOLES
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Skip Shop Xbox consoles
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XBOX SERIES X (CERTIFIED REFURBISHED)
From £419.99
From £419.99
Introducing Xbox Series X (Certified Refurbished), the fastest, most powerful
Xbox...Select Xbox Series X (Certified Refurbished) for more information.
XBOX SERIES S
£249.99
£249.99
Introducing the Xbox Series S, the smallest, sleekest Xbox ever. At 60% smaller
than...Select Xbox Series S for more information.
XBOX SERIES X
£449.99
£449.99
Introducing Xbox Series X, the fastest, most powerful Xbox ever. Play thousands
of...Select Xbox Series X for more information.
Out of stock
XBOX SERIES S – FORTNITE & ROCKET LEAGUE BUNDLE
£249.99
£249.99
Get the Xbox Series S – Fortnite & Rocket League Bundle. Go all-digital and
enjoy...Select Xbox Series S – Fortnite & Rocket League Bundle for more
information.
Back to Next and Previous controls
End of Shop Xbox consoles
SHOP XBOX ACCESSORIES
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Skip Shop Xbox accessories
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XBOX WIRELESS CONTROLLER – LUNAR SHIFT SPECIAL EDITION
£59.99
£59.99
Get surreal with the Xbox Wireless Controller – Lunar Shift Special Edition,
featuring...Select Xbox Wireless Controller – Lunar Shift Special Edition for
more information.
XBOX WIRELESS CONTROLLER – MINERAL CAMO SPECIAL EDITION
£59.99
£59.99
Experience the Xbox Wireless Controller – Mineral Camo Special Edition,
featuring a...Select Xbox Wireless Controller – Mineral Camo Special Edition for
more information.
XBOX ELITE WIRELESS CONTROLLER SERIES 2 – CORE (WHITE)
£114.99
£114.99
Experience the Xbox Elite Wireless Controller Series 2 – Core in white,
featuring...Select Xbox Elite Wireless Controller Series 2 – Core (White) for
more information.
COMPLETE COMPONENT PACK
£54.99
£54.99
Customise your Xbox Elite Wireless Controller Series 2 with the right
configuration...Select Complete Component Pack for more information.
Save £17.00
XBOX ELITE WIRELESS CONTROLLER SERIES 2
Originally £159.99 now £142.99
£159.99 £142.99
The Xbox Elite Wireless Controller Series 2 features over 30 new ways to play
like a...Select Xbox Elite Wireless Controller Series 2 for more information.
XBOX STEREO HEADSET – 20TH ANNIVERSARY SPECIAL EDITION
£59.99
£59.99
Game loud and clear with the Xbox Stereo Headset – 20th Anniversary Special
Edition in...Select Xbox Stereo Headset – 20th Anniversary Special Edition for
more information.
Save £15.00
XBOX STEREO HEADSET
Originally £54.99 now £39.99
£54.99 £39.99
Game loud and clear with the Xbox Stereo Headset, featuring crystal-clear chat
and a...Select Xbox Stereo Headset for more information.
XBOX ADAPTIVE CONTROLLER
£74.99
£74.99
Create a custom controller experience that makes gaming more accessible.
Connect...Select Xbox Adaptive Controller for more information.
Out of stock
XBOX WIRELESS CONTROLLER
Originally From £54.99 now From £44.99
From £54.99 £44.99
Experience the Xbox Wireless Controller, designed for enhanced comfort
during...Select Xbox Wireless Controller for more information.
Out of stock
SEAGATE STORAGE EXPANSION CARD FOR XBOX SERIES X|S
£219.99
£219.99
The Seagate Storage Expansion Card for Xbox Series X|S delivers additional
external...Select Seagate Storage Expansion Card for Xbox Series X|S for more
information.
Back to Next and Previous controls
End of Shop Xbox accessories
SHOP ACCESSORIES
Showing 1 through 4 of 10 itemsShowing 1 through 4 of 10 items
See all
Skip Shop accessories
Previous slideNext slide
Pre-order
SURFACE PRO SIGNATURE KEYBOARD
From £159.99
From £159.99
Next-level versatility comes in the perfect, premium keyboard, featuring a large
glass...Select Surface Pro Signature Keyboard for more information.
Pre-order
SURFACE PRO SIGNATURE KEYBOARD WITH SLIM PEN 2
From £259.99
From £259.99
Next-level versatility comes in the perfect pair—Slim Pen 2 stores securely
and...Select Surface Pro Signature Keyboard with Slim Pen 2 for more
information.
Pre-order
SURFACE PRO LIBERTY KEYBOARD WITH SLIM PEN 2
£299.00
£299.00
Breathtaking art and iconic innovation come together with this special
edition...Select Surface Pro Liberty Keyboard with Slim Pen 2 for more
information.
SURFACE PRO SIGNATURE KEYBOARD WITH SLIM PEN 2
From £259.99
From £259.99
Next-level versatility comes in the perfect pair—Surface Slim Pen 2 stores
securely...Select Surface Pro Signature Keyboard with Slim Pen 2 for more
information.
Save £0.99
SURFACE PRO SIGNATURE KEYBOARD
Originally From £159.99 now From £159.00
From £159.99 £159.00
Next-level versatility comes in the perfect, premium keyboard, featuring a large
glass...Select Surface Pro Signature Keyboard for more information.
SURFACE SLIM PEN 2
£119.99
£119.99
Write, sketch, navigate and recharge. Take handwritten notes and draw with the
same...Select Surface Slim Pen 2 for more information.
SURFACE SLIM PEN 2 TIPS
£24.99
£24.99
Keep extra pen tips handy when you need them with Surface Slim Pen 2 Tips.
Designed...Select Surface Slim Pen 2 Tips for more information.
Save £20.99
SURFACE PRO SIGNATURE KEYBOARD WITH FINGERPRINT READER
Originally £179.99 now £159.00
£179.99 £159.00
Next-level versatility comes in the perfect, premium keyboard, featuring a large
glass...Select Surface Pro Signature Keyboard with Fingerprint Reader for more
information.
SURFACE 23W USB-C POWER SUPPLY
£39.99
£39.99
Effortlessly charge your Surface Duo 2 with this versatile USB-C® power supply,
now...Select Surface 23W USB-C Power Supply for more information.
Out of stock
SURFACE SLIM PEN CHARGER
£29.99
£29.99
Charger for Surface Slim Pen 2 and Slim Pen. Includes USB-A cable to use your
Surface...Select Surface Slim Pen Charger for more information.
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End of Shop accessories
FREQUENTLY ASKED QUESTIONS
Expand All | Collapse All
* WHAT IS THE MICROSOFT STORE TRADE-IN PROGRAM POWERED BY RECOMMERCE™ AND HOW
DOES IT WORK?
The Microsoft Store Trade-in Program powered by Recommerce™ lets you trade in
an eligible used device for cash back. Just answer a few questions about the
brand, model, and condition of your used device and Recommerce™ will provide
an appraisal that reflects a fair estimate of your device’s condition and
value. For trade-in promotions that require the purchase of a new Surface or
Xbox qualifying device from Microsoft Store, you’ll be asked to upload a
proof-of-purchase PDF.
Read the full Microsoft Store Trade-in Program terms and conditions.
* HOW LONG DOES THE TRADE IN PROCESS TAKE?
If you approve of the trade-in value, you will be asked to confirm some
personal details. Then, print the prepaid shipping label and ship your used
device to Recommerce™. Once your used device is received, inspected, and
approved, Recommerce™ will issue cash to your bank account within 30 days.
* WHAT OPTIONS DO I HAVE IF MY DEVICE IS NOT ELIGIBLE FOR TRADE-IN?
If your used device isn’t eligible for trade-in as determined by Recommerce
after inspection, Recommerce will contact you. You still have the option to
recycle the device through Microsoft’s recycling resources in your region or
you can request that Recommerce return it to you. Devices that do not meet
trade-in requirements and that are recycled are not eligible for cash back.
* WHO IS RECOMMERCE™?
Recommerce™ is a France-based company that specialises in consumer
electronics trade-ins, IT asset disposition, and reverse logistics. It runs
the Microsoft Store Trade-in Program in France, Germany, Italy, and Spain.
* HOW DO I GET PAID AFTER COMPLETING MY ONLINE TRADE-IN?
Once your used device is received, inspected, and approved, Recommerce™ will
issue cash back via bank transfer within 30 days.
* WHAT VALUE DO I GET FOR AN ELIGIBLE DEVICE ON THE MICROSOFT STORE TRADE-IN
PROGRAM?
During your trade-in process you will be asked to answer a few questions
about the brand, model, and condition of your used device. This information
will then enable Recommerce™ to provide an appraisal that reflects a fair
estimate of your device’s value.
* WHAT LAPTOP DEVICES ARE ELIGIBLE FOR TRADE-IN WITH THE MICROSOFT STORE TRADE
IN PROGRAM?
The devices that are eligible for trade-in occasionally change. For the
latest eligibility and value information please refer to
the Recommerce™ trade-in page.
* CAN I TRADE IN MY OLD XBOX ONE, XBOX ONE S OR XBOX ONE X CONSOLE?
Yes, you can. Recommerce™ accept gaming consoles including Xbox One, Xbox One
S, Xbox One X and more.
* HOW DOES THE MICROSOFT RECYCLING PROGRAM WORK?
If your old device is ineligible for trade-in, we can recycle your device for
you. We partner with recycling organizations, join forces with collection
schemes, and work with our supply chain partners to facilitate the return and
end-of-life management process of devices, batteries, and packaging. Find
more information on the Microsoft recycling program here. Recycled devices
are not eligible for cashback.
WHY SHOP AT MICROSOFT STORE?
FREE DELIVERY
No minimum purchase, no products excluded. Enjoy free delivery on everything.
Learn more
HASSLE FREE RETURNS
Return almost any product in like-new condition in its original packaging within
30 days. Up to 60 days on Surface Devices
Learn more about returns
INSTANT SOFTWARE DOWNLOADS
Don't wait for delivery. All of our software is ready for instant download.
Learn more
GET PERSONAL HELP WITH YOUR SHOPPING
Book a free online appointment with a Microsoft Store associate who’ll help you
compare, choose, and even order the right computer, Microsoft 365 plan, gaming
product, and more.
Book an appointment
* *Available only through the Microsoft Store online in select markets
(exclusions apply). Offer valid for reimbursements after trade in of
qualifying devices (PC, laptop, mobile phone, tablet, video game console).
Excludes recycled devices. Excluded territories: Germany:
Heligoland/Helgoland - Zip code 27498, Büsingen - Zip code 78266; Spain:
Canary Islands, Ceuta, Melilla, Ibiza, Formentera; France: Overseas
territories; Italy: Livigno, Vatican City, Campione d'Italia, San Marino. To
be eligible for trade in, you must own the qualifying device, device must
power on, battery must hold charge and not be required to be plugged in to
operate, and be in fully functional, working condition without broken/missing
components, cracked display/housing, liquid damage, modification(s) or have
device warranty seal broken. Device cannot be password protected, and must
include original chargers/accessories, and must contain hard drive. Customer
must mail in the qualifying trade-in device to be eligible for the
reimbursements. All trade-ins are final. Cannot be transferred or otherwise
redeemed for cash or gift cards, or credit towards other devices or products.
May not be combined with other offers. Microsoft reserves the right to modify
or discontinue offers at any time.
* †This offer is operated by Recommerce™ and is not managed or sponsored by
Microsoft. Any appraised value will be determined at trade in and provided by
Recommerce™. All trade-ins and reimbursements are subject to Recommerce’s
review and approval in accordance with the offer Terms and Conditions.
* **Extended return offer period available with Surface devices purchased from
Microsoft Store in select markets. Return process must be started within 60
days after customer received the device. Not available for purchases by
reseller customers. Extended return offer period limited to 5 device returns
total per eligible customer. Excludes Surface Hub. Void where prohibited or
restricted by law. Microsoft reserves the right to modify or discontinue
offers at any time. Microsoft Store return policy applies to extended
returns. See applicable Microsoft Terms of Sale for more information.
BUSINESS CUSTOMERS GET MORE
Trade in your used laptops, desktops, and other devices for cash back*.
Recommerce offers customised shipping and handling.
HOW BUSINESS TRADE-IN WORKS
The Microsoft Store Trade-in Program is powered by Recommerce™, a company that
specialises in electronics refurbishment. You get cash back and your used
devices get a new home—or Recommerce will recycle your device at no cost to you.
Recycled devices are not eligible for cashback.
Get a trade-in value
Slide %{start} of %{total}. %{slideTitle}
GET A TRADE-IN VALUE
Check the eligibility of your used devices and get a trade-in value on the
Recommerce trade-in page.
To trade in ten or more devices, Recommerce will tailor the offer based on
device type, volume, quality as well as your expected timeframe. Please find
more information here.
SEND IN YOUR USED DEVICES
Select your device, assess its condition, and send it to Recommerce™ within 15
days using the prepaid shipping label provided.
GET PAID
Once everything is finalised by Recommerce, you’ll receive payment via bank
transfer within 30 days.
READY FOR A NEW BUSINESS DEVICE?
SHOP SURFACE FOR BUSINESS
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Pre-order
SURFACE PRO 9 FOR BUSINESS
From £1,179.00
From £1,179.00
Empower flexible, all-day impact with tablet portability and laptop
performance...Select Surface Pro 9 for Business for more information.
Pre-order
SURFACE LAPTOP 5 FOR BUSINESS
From £1,079.00
From £1,079.00
With Surface Laptop 5 for Business by your side, you’ll see results
with...Select Surface Laptop 5 for Business for more information.
Pre-order
SURFACE STUDIO 2+ FOR BUSINESS
£4,699.00
£4,699.00
Elevate your creativity with the most versatile all-in-one that gives you a
large...Select Surface Studio 2+ for Business for more information.
SURFACE LAPTOP GO 2 FOR BUSINESS
From £609.00
From £609.00
For every project plan, video call and presentation, Surface Laptop Go 2 for
Business...Select Surface Laptop Go 2 for Business for more information.
SURFACE LAPTOP 4 FOR BUSINESS
From £1,349.00
From £1,349.00
Breeze through deadline-filled days with 70% more speed, more multitasking
power, and...Select Surface Laptop 4 for Business for more information.
SURFACE LAPTOP STUDIO FOR BUSINESS
From £1,529.00
From £1,529.00
Reimagine the ways you get it done with the most powerful Surface Laptop.
Transition...Select Surface Laptop Studio for Business for more information.
SURFACE PRO 8 FOR BUSINESS
From £1,709.00
From £1,709.00
Delivering unprecedented levels of performance on a 13-inch touchscreen, Surface
Pro 8...Select Surface Pro 8 for Business for more information.
SURFACE PRO X FOR BUSINESS
From £909.00
From £909.00
Help your customers stay one step ahead. Surface Pro X for Business makes quick
work...Select Surface Pro X for Business for more information.
SURFACE GO 3 FOR BUSINESS
From £449.00
From £449.00
Serve your customers better on the frontline. Faster, ultra-versatile
and...Select Surface Go 3 for Business for more information.
SURFACE DUO 2 FOR BUSINESS
From £1,389.00
From £1,389.00
Open two screens and discover limitless possibilities in the moment, wherever
you are...Select Surface Duo 2 for Business for more information.
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SHOP ACCESSORIES FOR BUSINESS
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SURFACE PRO SIGNATURE KEYBOARD FOR BUSINESS
From £159.99
From £159.99
Next-level versatility comes in the perfect, premium keyboard, featuring a large
glass...Select Surface Pro Signature Keyboard for Business for more information.
SURFACE PRO SIGNATURE KEYBOARD WITH FINGERPRINT READER FO...
£179.99
£179.99
Next-level versatility comes in the perfect, premium keyboard, featuring a large
glass...Select Surface Pro Signature Keyboard with Fingerprint Reader for
Business for more information.
SURFACE PRO SIGNATURE KEYBOARD WITH SLIM PEN 2 FOR BUSINESS
From £259.99
From £259.99
Next-level versatility comes in the perfect pair—Surface Slim Pen 2 for
Business...Select Surface Pro Signature Keyboard with Slim Pen 2 for Business
for more information.
SURFACE PEN FOR BUSINESS
From £99.99
From £99.99
Create without limits. Surface Pen is better and faster than ever, with
precision ink...Select Surface Pen for Business for more information.
MICROSOFT BUSINESS PEN - PACK OF 10
£725.00
£725.00
Take notes, fill out forms, and collect signatures with a digital pen experience
that...Select Microsoft Business Pen - Pack of 10 for more information.
SURFACE USB-C® TRAVEL HUB FOR BUSINESS
£99.95
£99.95
Transform your laptop into a versatile productivity companion with this
elegant...Select Surface USB-C® Travel Hub for Business for more information.
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SURFACE PRO TYPE COVER FOR BUSINESS
£124.99
£124.99
Add a touch of style to everyday tasks with the Surface Pro Type Cover, a
perfect...Select Surface Pro Type Cover for Business for more information.
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SURFACE PRO X SIGNATURE KEYBOARD WITH SLIM PEN BUNDLE FOR...
From £259.99
From £259.99
Next-level versatility comes in the perfect pair—Surface Slim Pen stores
securely and...Select Surface Pro X Signature Keyboard with Slim Pen Bundle for
Business for more information.
Out of stock
SURFACE SLIM PEN CHARGER FOR BUSINESS
£29.99
£29.99
Charger for Surface Slim Pen 2 for Business and Slim Pen. Includes USB-A cable
to use...Select Surface Slim Pen Charger for Business for more information.
Out of stock
SURFACE SLIM PEN 2 FOR BUSINESS
£119.99
£119.99
Write, sketch, navigate and recharge. Take handwritten notes and draw with the
same...Select Surface Slim Pen 2 for Business for more information.
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FREQUENTLY ASKED QUESTIONS
Expand All | Collapse All
* WHAT IS THE MICROSOFT STORE TRADE-IN PROGRAM POWERED BY RECOMMERCE™ AND HOW
DOES IT WORK?
The Microsoft Store Trade-in Program powered by Recommerce™ lets you trade in
an eligible used device for cash back. Just answer a few questions about the
brand, model, and condition of your used device and. Recommerce™ will provide
an appraisal that reflects a fair estimate of your device’s condition and
value. For trade-in promotions that require the purchase of a new Surface or
Xbox qualifying device from Microsoft Store, you’ll be asked to upload a
proof-of-purchase PDF.
Read the full Microsoft Store Trade-in Program terms and conditions
* HOW LONG DOES THE TRADE IN PROCESS TAKE?
If you approve of the trade-in value, you will be asked to confirm some
personal details. Then, print the prepaid shipping label and ship your used
device to Recommerce™. Once your used device is received, inspected, and
approved, Recommerce™ will issue cash to your bank account within 30 days.
* HOW DOES MY COMPANY TRADE-IN MULTIPLE DEVICES?
To trade-in five or more devices, please contact Recommerce. Recommerce will
tailor the offer based on device type, volume, quality, and your expected
timeframe.
* WHAT OPTIONS DO I HAVE IF MY DEVICE IS NOT ELIGIBLE FOR TRADE-IN?
If your used device isn’t eligible for trade-in, you can still recycle it
through Microsoft’s recycling resources in your region or have the device
returned to you by Recommerce.
* WHO IS RECOMMERCE™?
Recommerce™ is a France-based company that specialises in consumer
electronics trade-ins, IT asset disposition, and reverse logistics. It runs
the Microsoft Store Trade-in Program in France, Germany, Italy, and Spain.
* HOW DO I GET PAID AFTER COMPLETING MY ONLINE TRADE-IN?
Once your used device is received, inspected, and approved, Recommerce™ will
issue cash back via bank transfer within 30 days.
* WHAT VALUE DO I GET FOR AN ELIGIBLE DEVICE ON THE MICROSOFT STORE TRADE-IN
PROGRAM?
During your trade-in process you will be asked to answer a few questions
about the brand, model, and condition of your used device. This information
will then enable Recommerce™ to provide an appraisal that reflects a fair
estimate of your device’s value.
* WHAT LAPTOP DEVICES ARE ELIGIBLE FOR TRADE-IN WITH THE MICROSOFT STORE TRADE
IN PROGRAM?
The devices that are eligible for trade-in occasionally change. For the
latest eligibility and value information please refer to the Recommerce™
trade-in page.
* CAN I TRADE IN MY OLD XBOX ONE, XBOX ONE S OR XBOX ONE X CONSOLE?
Yes, you can. Recommerce™ accept gaming consoles including Xbox One, Xbox One
S, Xbox One X and more.
* HOW DOES THE MICROSOFT RECYCLING PROGRAM WORK?
If your old device is ineligible for trade-in, we can recycle your device for
you. We partner with recycling organizations, join forces with collection
schemes, and work with our supply chain partners to facilitate the return and
end-of-life management process of devices, batteries, and packaging. Find
more information on the Microsoft recycling program here. Recycled devices
are not eligible for cashback.
WHY SHOP AT MICROSOFT STORE?
FREE DELIVERY
No minimum purchase, no products excluded. Enjoy free delivery on everything.
Learn more
HASSLE FREE RETURNS
Return almost any product in like-new condition in its original packaging within
30 days. Up to 60 days on Surface Devices
Learn more about returns
INSTANT SOFTWARE DOWNLOADS
Don't wait for delivery. All of our software is ready for instant download.
Learn more
GET PERSONAL HELP WITH YOUR SHOPPING
Book a free online appointment with a Microsoft Store associate who’ll help you
compare, choose, and even order the right computer, Microsoft 365 plan, gaming
product, and more.
Book an appointment
* *Available only through the Microsoft Store online in select markets
(exclusions apply). Offer valid for reimbursements after trade in of
qualifying devices (PC, laptop, mobile phone, tablet, video game console).
Excludes recycled devices. Excluded territories: Germany:
Heligoland/Helgoland - Zip code 27498, Büsingen - Zip code 78266; Spain:
Canary Islands, Ceuta, Melilla, Ibiza, Formentera; France: Overseas
territories; Italy: Livigno, Vatican City, Campione d'Italia, San Marino. To
be eligible for trade in, you must own the qualifying device, device must
power on, battery must hold charge and not be required to be plugged in to
operate, and be in fully functional, working condition without broken/missing
components, cracked display/housing, liquid damage, modification(s) or have
device warranty seal broken. Device cannot be password protected, and must
include original chargers/accessories, and must contain hard drive. Customer
must mail in the qualifying trade-in device to be eligible for the
reimbursements. All trade-ins are final. Cannot be transferred or otherwise
redeemed for cash or gift cards, or credit towards other devices or products.
May not be combined with other offers. Microsoft reserves the right to modify
or discontinue offers at any time.
* †This offer is operated by Recommerce and is not managed or sponsored by
Microsoft. Any appraised value will be determined at trade in and provided by
Recommerce. All trade-ins and reimbursements are subject to Recommerce’s
review and approval in accordance with the offer Terms and Conditions.
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