URL: https://www.support.btgroup.it/
Submission: On April 26 via api from US — Scanned from IT

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 12 HTTP transactions. The main IP is 91.186.19.201, located in United Kingdom and belongs to SIMPLYTRANSIT, GB. The main domain is www.support.btgroup.it.
TLS certificate: Issued by R3 on April 26th 2024. Valid for: 3 months.
This is the only time www.support.btgroup.it was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
12 91.186.19.201 29550 (SIMPLYTRA...)
12 1
Apex Domain
Subdomains
Transfer
12 btgroup.it
www.support.btgroup.it
149 KB
12 1
Domain Requested by
12 www.support.btgroup.it www.support.btgroup.it
12 1

This site contains links to these domains. Also see Links.

Domain
support.btgroup.it
supportcenter.btgroup.it
www.hesk.com
www.sysaid.com
Subject Issuer Validity Valid
www.support.btgroup.it
R3
2024-04-26 -
2024-07-25
3 months crt.sh

This page contains 1 frames:

Primary Page: https://www.support.btgroup.it/
Frame ID: 0EBF1B2E4B5EDEE4E6DA018DD7978880
Requests: 12 HTTP requests in this frame

Screenshot

Page Title

Support BT Group

Detected technologies

Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

12
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

149 kB
Transfer

390 kB
Size

0
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

12 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.support.btgroup.it/
6 KB
2 KB
Document
General
Full URL
https://www.support.btgroup.it/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
91.186.19.201 , United Kingdom, ASN29550 (SIMPLYTRANSIT, GB),
Reverse DNS
server.brianzatende.com
Software
Apache /
Resource Hash
dd917d75c1198443b15809911a752cbe13a2e964d393009294f4480dac0a5daf
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Frame-Options SAMEORIGIN

Request headers

Accept-Language
it-IT,it;q=0.9;q=0.9
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
sec-ch-ua-mobile
?0
sec-ch-ua-platform
"Win32"

Response headers

cache-control
max-age=0
content-encoding
gzip
content-length
1573
content-type
text/html; charset=utf-8
date
Fri, 26 Apr 2024 12:13:23 GMT
expires
Fri, 26 Apr 2024 12:13:23 GMT
server
Apache
strict-transport-security
max-age=10886400; includeSubDomains; preload
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
app.min.css
www.support.btgroup.it/theme/bt-group-support/customer/css/
96 KB
16 KB
Stylesheet
General
Full URL
https://www.support.btgroup.it/theme/bt-group-support/customer/css/app.min.css?3.4.5
Requested by
Host: www.support.btgroup.it
URL: https://www.support.btgroup.it/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
91.186.19.201 , United Kingdom, ASN29550 (SIMPLYTRANSIT, GB),
Reverse DNS
server.brianzatende.com
Software
Apache /
Resource Hash
038b113b8ac104a69141782c3f7928d3c283b722e6959de5bf9dc75dc2975a0b
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://www.support.btgroup.it/
Accept-Language
it-IT,it;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
date
Fri, 26 Apr 2024 12:13:24 GMT
last-modified
Fri, 26 Apr 2024 09:20:07 GMT
server
Apache
vary
Accept-Encoding
content-type
text/css; charset=utf-8
cache-control
max-age=31536000, public
accept-ranges
bytes
content-length
16120
expires
Sat, 26 Apr 2025 12:13:24 GMT
jquery-3.5.1.min.js
www.support.btgroup.it/theme/bt-group-support/customer/js/
87 KB
30 KB
Script
General
Full URL
https://www.support.btgroup.it/theme/bt-group-support/customer/js/jquery-3.5.1.min.js
Requested by
Host: www.support.btgroup.it
URL: https://www.support.btgroup.it/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
91.186.19.201 , United Kingdom, ASN29550 (SIMPLYTRANSIT, GB),
Reverse DNS
server.brianzatende.com
Software
Apache /
Resource Hash
f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://www.support.btgroup.it/
Accept-Language
it-IT,it;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
date
Fri, 26 Apr 2024 12:13:24 GMT
last-modified
Fri, 26 Apr 2024 09:20:07 GMT
server
Apache
vary
Accept-Encoding
content-type
text/javascript; charset=utf-8
cache-control
max-age=2592000, public
accept-ranges
bytes
content-length
30910
expires
Sun, 26 May 2024 12:13:24 GMT
hesk_functions.js
www.support.btgroup.it/theme/bt-group-support/customer/js/
6 KB
2 KB
Script
General
Full URL
https://www.support.btgroup.it/theme/bt-group-support/customer/js/hesk_functions.js?3.4.5
Requested by
Host: www.support.btgroup.it
URL: https://www.support.btgroup.it/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
91.186.19.201 , United Kingdom, ASN29550 (SIMPLYTRANSIT, GB),
Reverse DNS
server.brianzatende.com
Software
Apache /
Resource Hash
bbfd1027af9b55d678a54249943b32e27d1a44a952edccc9f6c48ade2a2bd50b
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://www.support.btgroup.it/
Accept-Language
it-IT,it;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
date
Fri, 26 Apr 2024 12:13:24 GMT
last-modified
Fri, 26 Apr 2024 09:20:07 GMT
server
Apache
vary
Accept-Encoding
content-type
text/javascript; charset=utf-8
cache-control
max-age=2592000, public
accept-ranges
bytes
content-length
1716
expires
Sun, 26 May 2024 12:13:24 GMT
svg4everybody.min.js
www.support.btgroup.it/theme/bt-group-support/customer/js/
2 KB
1 KB
Script
General
Full URL
https://www.support.btgroup.it/theme/bt-group-support/customer/js/svg4everybody.min.js
Requested by
Host: www.support.btgroup.it
URL: https://www.support.btgroup.it/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
91.186.19.201 , United Kingdom, ASN29550 (SIMPLYTRANSIT, GB),
Reverse DNS
server.brianzatende.com
Software
Apache /
Resource Hash
f307e0f5c201925f85e1a5b765cefe112a339997b5c3391903e04406fea1660f
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://www.support.btgroup.it/
Accept-Language
it-IT,it;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
date
Fri, 26 Apr 2024 12:13:24 GMT
last-modified
Fri, 26 Apr 2024 09:20:07 GMT
server
Apache
vary
Accept-Encoding
content-type
text/javascript; charset=utf-8
cache-control
max-age=2592000, public
accept-ranges
bytes
content-length
1014
expires
Sun, 26 May 2024 12:13:24 GMT
selectize.min.js
www.support.btgroup.it/theme/bt-group-support/customer/js/
45 KB
15 KB
Script
General
Full URL
https://www.support.btgroup.it/theme/bt-group-support/customer/js/selectize.min.js
Requested by
Host: www.support.btgroup.it
URL: https://www.support.btgroup.it/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
91.186.19.201 , United Kingdom, ASN29550 (SIMPLYTRANSIT, GB),
Reverse DNS
server.brianzatende.com
Software
Apache /
Resource Hash
e469a18d0d4ab7d670abd91e335c3ac189750c8d0d1f163e6e754588f9904d0d
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://www.support.btgroup.it/
Accept-Language
it-IT,it;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
date
Fri, 26 Apr 2024 12:13:24 GMT
last-modified
Fri, 26 Apr 2024 09:20:07 GMT
server
Apache
vary
Accept-Encoding
content-type
text/javascript; charset=utf-8
cache-control
max-age=2592000, public
accept-ranges
bytes
content-length
15775
expires
Sun, 26 May 2024 12:13:24 GMT
app.min.js
www.support.btgroup.it/theme/bt-group-support/customer/js/
9 KB
3 KB
Script
General
Full URL
https://www.support.btgroup.it/theme/bt-group-support/customer/js/app.min.js?3.4.5
Requested by
Host: www.support.btgroup.it
URL: https://www.support.btgroup.it/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
91.186.19.201 , United Kingdom, ASN29550 (SIMPLYTRANSIT, GB),
Reverse DNS
server.brianzatende.com
Software
Apache /
Resource Hash
fc1adfe1fd2a8a11a7b79363209a95110ccc90f8ad94463c0ab7db727f67556b
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://www.support.btgroup.it/
Accept-Language
it-IT,it;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
date
Fri, 26 Apr 2024 12:13:24 GMT
last-modified
Fri, 26 Apr 2024 09:20:07 GMT
server
Apache
vary
Accept-Encoding
content-type
text/javascript; charset=utf-8
cache-control
max-age=2592000, public
accept-ranges
bytes
content-length
2788
expires
Sun, 26 May 2024 12:13:24 GMT
sprite.svg
www.support.btgroup.it/theme/bt-group-support/customer/img/
39 KB
12 KB
Other
General
Full URL
https://www.support.btgroup.it/theme/bt-group-support/customer/img/sprite.svg
Requested by
Host: www.support.btgroup.it
URL: https://www.support.btgroup.it/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
91.186.19.201 , United Kingdom, ASN29550 (SIMPLYTRANSIT, GB),
Reverse DNS
server.brianzatende.com
Software
Apache /
Resource Hash
b3ae3c4e656bb0cf53561a4b4237dfade53a4f1f504e8caea8fccecdfa52ea58
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://www.support.btgroup.it/
Accept-Language
it-IT,it;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
date
Fri, 26 Apr 2024 12:13:24 GMT
last-modified
Fri, 26 Apr 2024 09:20:07 GMT
server
Apache
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
max-age=10368000, public
accept-ranges
bytes
content-length
12088
expires
Sat, 24 Aug 2024 12:13:24 GMT
Lato-Bold.woff2
www.support.btgroup.it/theme/bt-group-support/customer/fonts/
27 KB
27 KB
Font
General
Full URL
https://www.support.btgroup.it/theme/bt-group-support/customer/fonts/Lato-Bold.woff2
Requested by
Host: www.support.btgroup.it
URL: https://www.support.btgroup.it/theme/bt-group-support/customer/css/app.min.css?3.4.5
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
91.186.19.201 , United Kingdom, ASN29550 (SIMPLYTRANSIT, GB),
Reverse DNS
server.brianzatende.com
Software
Apache /
Resource Hash
9693cb63552b6ea7bb93159b811c0ed73b57054272e2389bcf07e160e893674e
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://www.support.btgroup.it/theme/bt-group-support/customer/css/app.min.css?3.4.5
Origin
https://www.support.btgroup.it
Accept-Language
it-IT,it;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
date
Fri, 26 Apr 2024 12:13:24 GMT
last-modified
Fri, 26 Apr 2024 09:20:07 GMT
server
Apache
vary
Accept-Encoding
content-type
font/woff2
cache-control
max-age=10368000
accept-ranges
bytes
content-length
27763
expires
Sat, 24 Aug 2024 12:13:24 GMT
Lato-Regular.woff2
www.support.btgroup.it/theme/bt-group-support/customer/fonts/
28 KB
28 KB
Font
General
Full URL
https://www.support.btgroup.it/theme/bt-group-support/customer/fonts/Lato-Regular.woff2
Requested by
Host: www.support.btgroup.it
URL: https://www.support.btgroup.it/theme/bt-group-support/customer/css/app.min.css?3.4.5
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
91.186.19.201 , United Kingdom, ASN29550 (SIMPLYTRANSIT, GB),
Reverse DNS
server.brianzatende.com
Software
Apache /
Resource Hash
d3ce08d1ad38e4bc3edfe29d4f790d2c4cd9fd6389ec6493bb7ff6cea28091f9
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://www.support.btgroup.it/theme/bt-group-support/customer/css/app.min.css?3.4.5
Origin
https://www.support.btgroup.it
Accept-Language
it-IT,it;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
date
Fri, 26 Apr 2024 12:13:24 GMT
last-modified
Fri, 26 Apr 2024 09:20:07 GMT
server
Apache
vary
Accept-Encoding
content-type
font/woff2
cache-control
max-age=10368000
accept-ranges
bytes
content-length
28318
expires
Sat, 24 Aug 2024 12:13:24 GMT
sprite.svg
www.support.btgroup.it/img/
39 KB
12 KB
Other
General
Full URL
https://www.support.btgroup.it/img/sprite.svg
Requested by
Host: www.support.btgroup.it
URL: https://www.support.btgroup.it/theme/bt-group-support/customer/js/jquery-3.5.1.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
91.186.19.201 , United Kingdom, ASN29550 (SIMPLYTRANSIT, GB),
Reverse DNS
server.brianzatende.com
Software
Apache /
Resource Hash
b3ae3c4e656bb0cf53561a4b4237dfade53a4f1f504e8caea8fccecdfa52ea58
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://www.support.btgroup.it/
Accept-Language
it-IT,it;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
date
Fri, 26 Apr 2024 12:13:24 GMT
last-modified
Sat, 09 Mar 2024 10:02:52 GMT
server
Apache
vary
Accept-Encoding
content-type
image/svg+xml
cache-control
max-age=10368000, public
accept-ranges
bytes
content-length
12088
expires
Sat, 24 Aug 2024 12:13:24 GMT
favicon.ico
www.support.btgroup.it/img/favicon/
7 KB
1 KB
Other
General
Full URL
https://www.support.btgroup.it/img/favicon/favicon.ico
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
91.186.19.201 , United Kingdom, ASN29550 (SIMPLYTRANSIT, GB),
Reverse DNS
server.brianzatende.com
Software
Apache /
Resource Hash
ef0a370cc3ae82d53ba5be5fb52722f599b7b82781d6cbf6833da8e88fba8e13
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://www.support.btgroup.it/
Accept-Language
it-IT,it;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
date
Fri, 26 Apr 2024 12:13:24 GMT
last-modified
Sat, 09 Mar 2024 10:02:52 GMT
server
Apache
vary
Accept-Encoding
content-type
image/x-icon
cache-control
max-age=604800, public
accept-ranges
bytes
content-length
1100
expires
Fri, 03 May 2024 12:13:24 GMT

Verdicts & Comments Add Verdict or Comment

13 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $ function| jQuery object| HESK_FUNCTIONS boolean| heskKBfailed string| heskKBquery function| outputAttachmentIdHolder function| removeAttachment function| svg4everybody function| Sifter object| MicroPlugin function| Selectize function| escapeHtml function| dropdownSelectRender

0 Cookies

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Frame-Options SAMEORIGIN