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ENDURING CUSTOMER RELEVANCE IS THE SOURCE OF GROWTH


HELPING YOU STAY RELEVANT TO YOUR CUSTOMERS

That’s our mission. CX-Create combines insight into the core principles
underpinning enduring customer relevance with knowledge of platform technologies
that bring these principles to life. This combination helps businesses, vendors,
and startups increase their relevance to their customers. As an independent IT
industry analyst and advisory firm, we bring a unique perspective to the
fundamental challenge facing all companies: how to stay relevant.
Get started
What we do






WHAT WE DO

The shared theme is persistent customer relevance, but we help enterprises,
CX-vendors and startups in three different ways

ENTERPRISE CX GUIDANCE

CX-Create helps enterprises navigate the complexity of Customer Experience to
extract the full value that modern and emerging technologies can bring.

CX VENDORS

Regular briefings from the CX-tech vendors enable us to provide market feedback
to focus on what matters most to enterprise customers. But we provide much
more….

TECH-STARTUPS

Tell us your story and we will amplify it by crafting a short, pithy report that
gets you noticed.




AMPLIFYING THE VOICE OF THE STARTUP

We can help startups increase their visibility by writing short, pithy reports
that get
to the heart of why they exist and who should take notice of them

See examples



GUIDANCE FOR ENTERPRISES

We help large and medium enterprises navigate the complexities inherent in CX.
We advise on the right joined-up approach to lay the foundations for a mutually
advantageous experience.

Learn More



INCREASING VENDOR RELEVANCE

We also help CX vendors increase their influence through compelling content that
adds value to existing customers and prospects.

Learn More



WHAT OUR CUSTOMERS ARE SAYING?



This is a excellent company! personally enjoyed the energy & the professional
support the whole team gave to us into creating website.




HERMAN MILLER

Product Designer at Dribbble

I wanted to hire the best and after looking at several other companies, knew
Jacob was the perfect guy for the job. he is a true professional.




JEREMY SMITH

UX Engineer at Behance

Their team are easy to work with and helped me make amazing websites in a short
amount of time. thanks again guys for all your hard work.




SHOKO MUGIKURA

UI Designer at Flickr



OUR MISSION


TO HELP OUR CLIENTS STAY RELEVANT TO THEIR CUSTOMERS

What does it take to be persistently relevant to your customers? With several
decades of insights, we consider not just the art of the possible, but how you
can harness it to fulfill your brand promise, grounded in proven principles. 

Get in Touch




Blog Posts
Read our Articles


FOUR COMMUNICATIONS INDUSTRY TRAILBLAZERS ACCELERATE THE MONETIZATION OF 5G AND
EDGE

Through extensive experience and broad expertise, we always offer the highest
quality our clients can get.
Read more


SALESFORCE TAKES A PRINCIPLED APPROACH TO ETHICAL AI TO MAINTAIN TRUST

Several years in the industry have given us invaluable knowledge in the field
which we pride ourselves in.
Read more


EXPIVI – 3D & AR/VR COMMERCE PUTTING THE CUSTOMER IN CONTROL

We always guarantee a good quality of our services/projects to ensure that
clients’ satisfaction is achieved.
Read more
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READ OUR ARTICLES

Feel free to browse these free resources from us


EPISODE 1 – THE WHAT AND WHY OF REGENERATIVE BUSINESS

A starting point for thinking about Regenerative Business. A short introductory
article that provides a little context, some definitions and characteristics,
and concludes with

Read more


ADOBE LEADS THE CUSTOMER ENGAGEMENT PACK

By accelerating the production and delivery of exceptional omnichannel customer
experiences Adobe Experience Cloud has several distinct advantages over other
competing customer engagement

Read more


ZOHO – REGENERATIVE CAPITALISM AT WORK

Reflections from an immersive ten days in India for #TrulyZoho23   It’s not
every day that one gets kissed by an elephant, but

Read more


THE PATH LESS TRAVELED

This a fantastic example of regenerative capitalism at work, providing a
sustainable advantage through values and ownership The downloadable report that
you can

Read more


FOUR STARTUPS SHOW THE WAY TO SUSTAINABILITY

Following my last report introducing four inspirational startups in the 5G and
Edge computing arena, I’m excited to introduce four more this month.

Read more


GRØN SKY – A GREEN CLOUD TO MASSIVELY REDUCE THE CARBON FOOTPRINT

GRØN SKY – Green Cloud. Creating a Green Cloud reducing the carbon footprint of
small and medium enterprises – massively!  Grøn Sky is

Read more


THE ALL-IN-ONE WASTE MANAGEMENT PLATFORM FROM EVREKA

Evreka drives the circular waste management economy, benefitting society, the
planet, and its customers. Traditionally, waste management has been ad hoc,
manually intensive,

Read more


FARADAI AI-POWERED ENERGY & SUSTAINABILITY INTELLIGENCE PLATFORM

The Faradai AI-powered Energy & Sustainability Intelligence Platform provides
real-time analytics to optimize energy consumption This remarkable company has
developed a PaaS data

Read more


REGENERATIVE BUSINESS – IT’S A MATTER OF CONSCIOUSNESS

Regenerative Business is a complex topic and in this article I take a closer
look at the link between our economics system, planetary

Read more


ZOHO – THE REGENERATIVE COMPANY

And why that matters In February, 2024, I joined 150+ analysts, and dozens of
Zoho customers, at the McAllen Convention Center in the

Read more


WHAT CAN FOUR WISE MEN BORN IN THE 19TH CENTURY TEACH US ABOUT A REGENERATIVE
FUTURE?

Past wisdom can help us create a regenerative future

Read more


MY RESEARCH JOURNEY TO UNDERSTANDING REGENERATIVE BUSINESS

Beyond sustainability to regenerative In My Journey to Regenerative Business
Thinking: The Beginning, I set out my goal to encourage business owners to take

Read more


MY JOURNEY TO REGENERATIVE BUSINESS THINKING: THE BEGINNING

Two years ago, at the height of the pandemic, I ‘took the package’ and left
Omdia, formerly Ovum, to do the same thing,

Read more
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