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Submission: On January 27 via api from US — Scanned from CA
Submission: On January 27 via api from US — Scanned from CA
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Close Skip navigation Home Translate * * * * * Your Home * My Account - Online Portal * Customer Choice Electricity Rates * We're Here To Help * Your Bill * Late or Non Payment * Security Deposits * Understanding Your Bill * Paperless Billing * Understanding Your Meter * Where Your Money Goes * Residential Charges and Rates * Time-of-Use Rates * Tiered Pricing Plan * Electricity Retailers * Glossary of Terms * Ontario Electricity Rebate * Payment Options * Bill Assistance Programs * COVID-19 Energy Assistance Program * Ontario Electricity Rebate * Ontario Electricity Support Program (OESP) * LEAP Emergency Assistance Program * Energy Affordability Program * Are You Moving? We Can Help! * Tools for New Customers * Account Support for Students * Welcome Package for New Customers * Critical Customer Notification * Projects Affecting You * Street Light Out * Forestry and Vegetation * Your Business * Your Bill * Late or Non Payment * Security Deposits * Understanding Your Bill * Understanding Your Meter * Where Your Money Goes * Paperless Billing for Your Business * Customer Choice Electricity Rates * My Account - Online Portal * Business Rates * Small Commercial Rates * Medium and Large Commercial Rates * Global Adjustment Deferral Recovery * Electricity Retailers * Glossary of Terms * Payment Options * Business Billing Assistance Programs * Ontario Business Costs Rebate Program * Industrial Conservation Initiative * Request for Service * Developers and Contractors * Suite Metering * Service Connection Process and Technical Guidelines * Distributed Energy Resources * Projects Affecting You * Energy and Water Reporting Benchmarking * Energy Efficiency * Home Energy Efficiency * Small Business * Medium and Large Commercial * Distributed Energy Resources * Electric Vehicles * Energy Efficiency Tips & Tools * Energy Saving Tips * Save Energy While Working From Home * Lighting your home with LEDs * Home Energy Audit * Safety * Power Outage Information & FAQs * Making Electrical Repairs Following a Storm * Call Before You Dig * Contractor Safety * Road Safety * 2021 Electrical Safety Poster Contest * Electrical Safety Tips * Electric and Magnetic Fields * Preparing for an Emergency * Powerline Safety * Safety at Home * Safety on The Farm * Safety at Work * Electrical Safety Videos * Lucky Trading Cards * Flood Safety * Safety Links * Fraud Prevention * Electrical Safety Education * Street Light Out * Forestry and Vegetation * How Does Your Power Get Restored? * Our Company * Corporate Overview * Corporate Structure * Electricity Supply Mix * Service Area Map * Our Commitment * Awards & Recognition * Annual Report * Corporate Governance & Policies * Board of Directors * Leadership Team * Rate Applications * Policies * Terms of Use * Environment and Sustainability * In the Community * News * Bill Inserts * Building Tour Requests * Partnerships * GridSmartCity Cooperative * Smart Energy Consumer Collaborative * Utilities Standards Forum * Filings, Scorecards & Reports * Rate Applications * Electricity Distributor Scorecard * Energy Conservation Annual Reports * Major Event Response Reports * Rate Applications * Accessibility * Careers * Innovation at Work * Public Awareness of Electrical Safety Survey * Holiday Hours * Contact Us * Call Before You Dig * Emergencies * Media Contact * Report a Problem or Accident * Street Light Out * Tree Trimming Home/Your Business/Forms * Your Bill * Customer Choice Electricity Rates * My Account - Online Portal * Business Rates * Payment Options * Business Billing Assistance Programs * Industrial Conservation Initiative * Request for Service * Developers and Contractors * Distributed Energy Resources * Projects Affecting You * Energy and Water Reporting Benchmarking FORMS * Facebook * LinkedIn * Twitter Quick Links * Call Before You Dig * Forms * Payment Options * Charges and Rates Contact Main Office 526 Country Squire Rd. Waterloo, ON N2J 4G8 Phone: 519-886-5090 Fax: 519-746-0133 Customer Support 526 Country Squire Rd. Waterloo, ON N2J 4G8 Email Customer Support Phone: 519-885-6840 Waterloo North Hydro is here to serve you in any way we can. We can assist you in signing up for a new account, requesting a new service, registering for Pre-Authorized Payment, and more. Below, you will find links to forms for program enrolment, account registrations, declarations, investigations and more. If at any time you require further assistance, please call us at 519-886-5090. * Customer Support Forms * Engineering, Service Requests, and Investigation Forms CUSTOMER SUPPORT FORMS NEW ACCOUNT AND MOVE FORMS * New Account Application Form * Moving Within Our Service Territory Form * Moving Out - No New Service Required Form PAYMENT PLAN APPLICATION FORMS * The Monthly Equal Payment Plan (No Pre-Authorized Payment) Form (Click here for a PDF version) * The Pre-Authorized Payment Plan Application Form (Click here for a PDF version) * The Pre-Authorized Equal Payment Plan Application Form (Click here for a PDF version) * Pre-Authorized Payment Cancellation Form (Click here for a PDF version) ACCOUNT MANAGEMENT FORMS * Landlord Authorization Form (click here for a PDF version) * Landlord Authorization Cancellation Form (click here for a PDF version) * Self-Declaration Form for Ontario Electricity Rebate on Electricity Bill * Low-Volume Consumer Or Designated Form for Multi-Unit Residential Premises * Security Deposit Waiver Authorization Form (click here for a PDF version) * Critical Care Customer Notification Form Back to top ENGINEERING, SERVICE REQUEST, AND INVESTIGATION FORMS * Service Request Form * New Account Application Form (Engineering Department) * Approved Meter Base Plug-in Transfer Device Waiver and Release Form * Disconnection Authorization Form *Please note, if the building is to be demolished and the service address is in the City of Waterloo or the Township of Woolwich please include a Demolition Tracking Sheet with the application form. The City of Waterloo’s sheet can be found here and the Township of Woolwich’s form can be accessed here. * Forestry Service Call Request Form * Street Light Service Call Request Form * Stray Voltage Investigation Request Form Back to top For PDF copies of online forms, please contact our Customer Support department at customersupport@wnhydro.com or call 519-886-5090. Search * Contact Us Contact Us Waterloo North Hydro Inc. 526 Country Squire Road Waterloo, Ontario, N2J 4G8 ECRA/ESA LICENCE 7004206 General Inquires: Email: customersupport@wnhydro.com Phone: 519-885-6840; Fax: 519-746-0133 For more contact information, please visit our Company Contact Us page. * News News Jan 27 Waterloo North Hydro Named One of Waterloo Area's... 2022 is off to a six-cessful start as Waterloo North... Jan 12 Temporary COVID-19 Electricity Pricing in Effect... The Ontario government has set electricity rates at... Jan 12 Waterloo North Hydro's Office Temporary Closed... To help ensure public safety, Waterloo North Hydro's... Dec 21 Waterloo North Hydro Spreads Holiday Cheer Through... Waterloo North Hydro (WNH) helped to brighten the holidays... View All News Subscribe to Receive Updates from Waterloo North Hydro * Outage Map OUTAGE MAP Get information on current power outages Are you prepared for an outage? Know what to do In case of an emergency call 911 * Hours of Operation Hours of Operation In-Person Office Hours: 8:30 a.m. - 4:00 p.m. (Monday - Friday) Telephone Support Hours: 8:30 a.m. - 4:30 p.m. (Monday - Friday) Emergency Hours: 24 hours a day, seven days a week © 2018 Waterloo North Hydro Inc. Tel: 1-519-886-5090, 526 Country Squire Rd. Waterloo ON N2J 4G8 AccessibilityConditions of ServicePrivacySitemap Designed by eSolutionsGroup >