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AUTOMATING AUTHENTICATION FOR THE WORLD'S LEADING BPOS AND CONTACT CENTERS

Twosense uses how you type and move the mouse to authenticate your users
automatically.

Request a Demo
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OUR CUSTOMERS



USER AUTHENTICATION SHOULD BE CONTINUOUS, PHISHING-RESISTANT, AND
PCI-COMPLIANT. 


BEHAVIORAL MFA IS NOT JUST A STEP FORWARD; IT'S A LEAP INTO A SECURE AND
FRICTIONLESS FUTURE.


100 %
Reduction in phishing
100 %
Confidence only authorized employees access systems
99 %
Reduction in risk from stolen credentials
0 %
Security friction and interruptions


“TWOSENSE HOLDS THE KEY TO ADDRESSING THE CHALLENGES THAT WE FACE IN ENTERPRISE
AUTHENTICATION, OFFERING A SOLUTION THAT GOES BEYOND THE CONVENTIONAL, AND HELPS
ADDRESSING THE COMPLEXITY, COST AND COMPLIANCE IN ONE PACKAGE.”

- Ivan Milenkovic, Former CISO Webhelp 


WHAT IS BEHAVIORAL MULTI-FACTOR AUTHENTICATION?

Behavioral authentication is a form of multi-factor authentication (MFA) that
verifies a user's identity based on unique aspects of their behavior, like how
they type or move their mouse. It analyzes a user's natural patterns of
interaction to build a profile that can recognize suspicious deviations.

HOW IT WORKS


AUTOMATED AUTHENTICATION

Multi-factor authentication is useless if a user accidentally or intentionally
grants an attacker access.

Some users accept malicious MFA requests out of habit. Attackers have
persistently annoyed users into granting access. A user’s phone can be stolen
or SIM-swapped and used to authorize access to privileged information.

Take the user out of the loop with Behavioral MFA.

LEARN MORE



PHISHING-RESISTANT MFA

Traditional multi-factor authentication (MFA) methods, such as OTP-based
authentication, are proving inadequate in the face of sophisticated social
engineering tactics. However, there is a path to achieving robust, efficient,
and PCI-compliant identity security in contact centers with Behavioral MFA.

Twosense's one-of-a-kind approach provides BPO contact centers and their
customers with a phishing-resistant solution. Behavioral MFA is 100% software,
meaning no keys or codes can be compromised during a phishing attempt. 

LEARN MORE


PCI COMPLIANCE CAN BE ALMOST IMPOSSIBLE TO ACHIEVE IN SECURE CONTACT CENTERS.

Contact centers need an identity security solution that is more versatile than
traditional MFA. PCI v4.0 requires MFA, but achieving PCI compliance can be
almost impossible in secure contact centers. With most contact centers adhering
to strict clean desk policies, multi-factor authentication that relies on mobile
phones or text messages is impossible to deploy, and hard tokens like YubiKeys
are difficult and expensive to manage and scale.

Twosense is “something you are” that’s 100% software and can be easily deployed
onto any Windows workstations or VDI infrastructure

LEARN MORE



NO PHONE REQUIRED

Mobile phones are not allowed in secure contact centers, which rules out most
traditional MFA.


NO HARD TOKENS REQUIRED

Employee turnover makes the deployment and retrieval of hard tokens impractical
and costly.


NO WEBCAM REQUIRED

Webcams are either not allowed or not included in the hardware most contact
centers use.

Get A Demo


ADDITIONAL RESOURCES

Multi-Factor Authentication BPO Contact Centers Compliance PCI DSS PCI
Compliance
June 12, 2024


PCI V4.0.1: WHAT YOU NEED TO KNOW

The PCI Security Standards Council (PCI SSC) has published an update to the
Payment Card Industry Data Security...
Read Article
Multi-Factor Authentication Continuous Authentication BPO Contact Centers PCI
Compliance
June 10, 2024


CHOOSING A BPO CONTACT CENTER MFA SOLUTION BEFORE CLIENTS CHOOSE FOR YOU

In today's evolving security landscape, Business Process Outsourcing (BPO)
contact centers face the critical task of...
Read Article
Multi-Factor Authentication BPO Contact Centers
May 28, 2024


THE 5 SECURITY THREATS FACING BPO CONTACT CENTERS

Fraud and insider security threats are just the tip of the iceberg for Business
Process Outsourcing (BPO)...
Read Article
SEE MORE
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