eu.mouser.com Open in urlscan Pro
2.17.188.45  Public Scan

Submitted URL: https://email.techenrchs.com/c/1J4XCjmyQBOAAXTMUjZF6KLp9BU2D
Effective URL: https://eu.mouser.com/privacypolicy/?utm_source=omniengine&utm_medium=email&utm_campaign=3p-eit-wifi7-eloqua-email1-br...
Submission: On November 03 via api from US — Scanned from DE

Form analysis 5 forms found in the DOM

POST /mvc/header/search

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MOUSER PRIVACY CENTRE


LEARN ABOUT HOW WE COLLECT, USE AND PROTECT YOUR PERSONAL DATA


MOUSER PRIVACY CENTRE


LEARN ABOUT HOW WE COLLECT, USE AND PROTECT YOUR PERSONAL DATA

This privacy policy was last modified on 26 January 2023.
At Mouser, looking after the personal data you share with us is extremely
important. We want you to be confident that your data is safe and secure with
us, and understand how we use it to offer you a better, more personalised
shopping experience.

WHAT THIS POLICY COVERS

The data controller is Mouser Electronics, Inc. (referred to in this policy as
“Mouser”, “we” or “us”).
Mouser is committed to doing the right thing when it comes to how we collect,
use and protect information that identifies or is associated with you as a real
person (“personal data”). This is why we have developed this privacy and cookie
policy (“policy”), which:
 * Outlines the types of personal data that we collect;
 * Explains how and why we collect and use your personal data;
 * Explains why and when we will share personal data within Mouser Electronics
   and with other organisations (suppliers and manufacturers); and
 * Explains the rights and choices you have when it comes to your personal data.

We offer a wide range of products and services, so we want to clearly explain
what this policy covers. This policy applies to our websites, including
www.mouser.com, and our mobile apps for iOS or Android mobile devices
(collectively, our “services”). Using our services means: this policy also
applies when you shop with us over the phone, and also if you contact us or any
time we contact you about our services.

PERSONAL DATA WE COLLECT

This section describes the personal data we may collect from you when you use
our services, and what other personal data we may receive from other sources.
Data you provide to us directly.
When you register on our site and for our services or purchase products, you
provide us with the following:
 * Your name, profile information, shipping address and billing addresses,
   payment information, email address, phone numbers, and business name (where
   applicable).
 * When you create an account, you are prompted to create a username and a
   password. Mouser maintains your username and password (in an encrypted
   format) inside our secure environment and only uses your information to
   welcome you back and to personalise your experience.
 * The shipping and billing addresses you provided for convenience during future
   purchases.
 * The products and other information in your basket, project, BOM, or contained
   in your order history.

When you contact us, any time Mouser contacts you, or whenever you take part in
any promotions, competitions, surveys or questionnaires from Mouser, or whenever
you post or speak with us through social media, we may collect the following
information:
 * Personal data you provide any time you contact us (for example: your name and
   contact details, including phone and email);
 * Details of the emails and other digital communications, including any links
   in them that you access, and whether you have opened the communications;
 * Email headers, source IP information, sending email server hostnames and ISP
   information;
 * Your feedback and contributions to customer surveys and questionnaires.

You are free to choose which information you want to provide to us, or whether
you want to provide us with information at all. However, some information, such
as your name, address and payment information, is necessary to process your
transaction. By not providing this information, you will not be able to use our
website, order products or use some of our services.
When purchasing Mouser products, you should know:
 * Mouser does not keep credit card numbers. Your credit card information is
   tokenised the first time it is processed. Should you elect to save a credit
   card to your account for future use, only the encrypted token is stored and
   used to charge your credit card account;
 * Mouser deploys technologies that detect and remove credit card information
   sent through unapproved channels via email or fax; and
 * Mouser integrates with regional payment processors globally. Third-party
   payment processors (WeChat, Alipay, PayPal, etc.) process payment data
   through their sites and not through Mouser’s website.

Cookies and other tracking technology

Mouser and our third-party partners automatically collect certain types of usage
information when you use our services, read our emails, or otherwise engage with
us. We typically collect this information through a variety of tracking
technologies, including cookies, web beacons, embedded scripts,
location-identifying technologies, file information, and similar technology
(collectively, “tracking technologies”).

Mouser collects information about your device and its software, such as your IP
address, browser type, internet service provider, platform type, device type,
operating system, date and time stamp (a unique ID that allows us to identify
your browser, mobile device, or your account). We also collect information about
the way you use our website. When you access our website from a mobile device,
we may collect unique identification numbers associated with your device or our
mobile application.

We may collect analytical data or use third-party analytics tools to help us
measure traffic and usage trends to understand the demographics of our users. We
may employ technologies, including the application of statistical modelling
tools, which permit us to recognise and contact you across multiple devices. For
more information, see our Cookie Policy.

HOW WE USE AND SHARE YOUR PERSONAL DATA

What does Mouser use my data for?

Mouser processes your data in accordance with all applicable data protection
laws, and to the best of our ability, we adhere to the principles of those
complex laws. We process your data for the purposes explained to you in this
Data Privacy Policy. These are mainly purchase processing and order fulfilment.
Processing may also include such purposes as product development, market
research, optimisation of business and website processes, and the needs-based
design of our services and personalised advertising.

Purchase processing and provision of online, local and personalised services:

We process your data to fulfil contracts and to provide and execute additional
services requested by you, as described in this Data Privacy Policy. The most
important purposes are:

 * The provision, personalisation and needs-based design of our services,
   including websites, apps and cross-device and cross-platform functions.
 * The execution of purchase agreements and customer service, including payment
   processing, claim management as well as the processing of returns, complaints
   and warranty claims.
 * Non-promotional communication with you on technical, security-related and
   contractually relevant subjects (e.g. fraud warnings, account blocking or
   product recall).
 * The execution of campaigns, competitions and/or newsletters.
 * The sharing of transactional information with third parties for the purpose
   of compliance.

Legal basis:

The execution of a contract agreed with you, the provision of a service
requested by you, or the sharing of transactional information with manufacturers
to facilitate compliance, the legal basis is Article 6 (1) b GDPR and Article 6
(1) e GDPR.

Improving the shopping experience:

Mouser uses data to enhance the shopping experience. Mouser’s ecommerce site
encompasses millions of products and hundreds of brands. It is necessary to
present content and offers in a needs-based manner so that you can find products
in which you have an interest or engineering need.

Mouser uses cookies and access data for usage analysis. Mouser also uses data
received from advertising partners while you visit Mouser. When logged into a
customer account, we use profile data, interest data and shopping data to
personalise the shopping experience. This personalisation allows Mouser to
present you with suitable search results, product suggestions, technical
recommendations and other content corresponding to your interests.

Legal basis:

The legal basis for the processing of your data within the framework of on-site
optimisation is Article 6 (1) f GDPR, whereby our legitimate interests are in
the above purposes.

Prevention of fraud:

Mouser uses collected data to verify identity and secure against fraud and
protect against potential security issues. This applies both to ordering and to
registering for a customer account. Mouser uses encryption and security
technologies to protect our network and data. Mouser also uses technical and
organisational measures to secure our systems against loss, destruction,
unauthorised access or distribution of customer data by unauthorised persons.
Protection of personal data is our top priority.

Mouser uses technical and manual procedures for fraud prevention in order to
protect our users from misuse of data, especially from fraudulent orders.

Legal basis:

Mouser may process your data to prevent fraud - Article 6 (1) b GDPR. Data may
also be processed based on legitimate interests - Article 6 (1) f GDPR.

Credit check:

Mouser uses data provided and creditworthiness data from external credit
agencies, in the form of score values, to establish a credit line. Score values
are statistically justified estimates of the future risk of a person defaulting,
represented as a numerical value.

Depending on the result of the credit check, i.e. whether it is positive or
negative, we will show you appropriate payment methods that you can use to
continue and complete your purchase.

Legal basis:

The legal basis for the credit check described above is Article 6 (1) b GDPR,
because it is necessary for the execution of necessary pre-contractual measures.
This processing is based on our legitimate interest (Article 6 (1) f GDPR) and
that of other users in the avoidance of payment defaults, the identification and
prevention of fraud and the clarification of criminal offences.

Advertising and market research, data analysis:

Mouser uses your data, also within the framework of data analysis, for
advertising and market research, in particular for the following purposes:

 * Classification into various target and user groups within the framework of
   market research (user segmentation).
 * Findings on various target groups and their respective usage habits and
   shopping interests.
 * The production of findings on demography, interests, our users’ shopping and
   usage habits as well as the marketing based on these findings within the
   framework of advertising services provided to third parties.
 * The early identification of trends in the areas of technology and online
   shopping.
 * The execution of advertising to existing customers.
 * The execution of direct marketing, e.g. in the form of newsletters.
 * The planning, execution and success monitoring of advertising corresponding
   to the interests of target groups.
 * Findings as to how our services are used (usage analysis).

Legal basis:

If data processing for the above purposes occurs with your consent, the legal
basis is Article 6 (1) a GDPR (consent) and legitimate interest (Article 6 (1) f
GDPR).

Product and technology development:

Mouser uses your data for product and technology development, including the
development and improvement of personalised services. In doing this, we use
aggregated, pseudonymised or anonymised data and machine learning algorithms for
the analysis in the interests of our users. Data is processed in relation to
product and technology development particularly for the following purposes:

 * The development and improvement of personalised services and technologies for
   data analysis, advertising and more relevant product searching.
 * The development of technologies and concepts to improve IT security, prevent
   fraud and improve data protection e.g. by using pseudonymisation, encryption
   and anonymisation technologies.

Legal basis:

The legal basis for the processing of your data for product and technology
development purposes is Article 6 (1) f GDPR, whereby our legitimate interests
are in the above purposes.

Business management and business optimisation:

Mouser transmits and processes data necessary for administrative and logistical
processes.

Data processing for business management and business optimisation also allows us
to improve customer service, manage fraud and security. At no time does Mouser
sell customer information.

Mouser may disclose transactional information from our “point of sale” (“POS”)
system(s) (also known as “POS information”) to the manufacturer for market
research, payment of commission to the manufacturer’s sales force, or to
facilitate compliance. POS information might also be used by us, TTI, Inc., the
manufacturer, or the manufacturer’s representatives to provide the user with
important information, to contact the user about potential design activity, or
to facilitate compliance.

Legal basis:

The legal basis for the processing of your data for business management and
optimisation is Article 6 (1) f GDPR, whereby our legitimate interests are in
the above purposes. Where we process your data based on legal specifications,
e.g. retention obligations and money laundering tests under tax law, the legal
basis is Article 6 (1) c GDPR.

On the basis of your consent:

If you have given Mouser consent for the processing of personal data, your
consent is the primary basis of our data processing. Typical purposes include:

 * Subscription to a newsletter
 * Participation in surveys and market research studies
 * Customer Service Support documentation
 * The execution of a credit check (if it is not necessary for contractual
   fulfilment)

YOUR RIGHTS

Your privacy rights are important to Mouser. New privacy laws and requirements
are constantly being implemented around the globe, Mouser works to ensure that
your privacy is protected regardless of who you are and where you are from. We
respect your privacy rights and manage your data according to your wishes.

--------------------------------------------------------------------------------


RIGHT OF ACCESS (RIGHT TO KNOW)

Manual right of access request
If you would like a copy of the personal data we hold about you, and you do not
have an email address, please write to:
Mouser Data Protection Office
Mouser Electronics
1000 N. Main Street
Mansfield, Texas 76063
United States of America
Email a right of access request
To start a right of access request, we need to verify your email.
Please enter and submit below.
Your Email
Confirm Email

Submit
You will receive an email containing a link to our verification of identity
form. Please fill out the provided form and submit.
Mouser will research your request and after verifying your identity, we will
send you the following:
 * A list of the personal information we have on you.
 * A list of all of your transactions stored in our systems.

We want to make sure that the personal data we hold about you is accurate and up
to date. If any of the details are incorrect, please let us know and we will
update them as necessary.

--------------------------------------------------------------------------------


RIGHT TO ERASURE (RIGHT TO HAVE YOUR DATA DELETED)

You have the right to erasure and to request the erasure of the personal data
Mouser holds.
Before you request to be erased, please consider updating your communication
preferences by accessing our subscription preference page.
Manual right to be erased
If you would like to request to be erased and you do not have an email address,
please write to:
Mouser Data Protection Office
Mouser Electronics
1000 N. Main Street
Mansfield, Texas 76063
United States of America
You can also email us at DPO@mouser.com.
Email a right to erasure request
To start a right to be erased request, we need to verify your email.
Please enter and submit below.
Your Email
Confirm Email

Submit
You will receive an email containing a link to our verification of identity
form. Please fill out the provided form and submit.
Mouser will perform the following process.
 * Mouser will erase your account (your personal data).
 * Mouser will remove your data from our marketing database.
 * Mouser deletes information on transactional records only after statutory
   retention requirements have been met (a transactional record is the record of
   a purchase, invoice, refund, return, credit or payment).
 * Mouser will keep a record of your “request to be erased” and a log of when
   your data was erased from our systems.
 * Mouser will provide you with a verification email that personal data has been
   erased from our systems.

--------------------------------------------------------------------------------


OTHER RIGHTS

 * Right to rectification. The right to obtain rectification of your personal
   information without undue delay where that personal information is inaccurate
   or incomplete;
 * Right to restriction. The right to obtain restriction of the processing
   undertaken by us on your personal information in certain circumstances, such
   as where the accuracy of the personal information is contested by you, for a
   period of time enabling us to verify the accuracy of that personal
   information;
 * Right to portability. The right to portability allows you to move, copy or
   transfer personal information easily from one organisation to another; and
 * Right to object. You have a right to object to any processing based on our
   legitimate interests where there are grounds relating to your particular
   situation. You can object to marketing activities for any reason.
 * Right to submit a complaint. You also have the right to lodge a complaint
   with your local data protection authority.

If you wish to exercise any other of your rights, please write to us at:
Mouser Data Protection Office
Mouser Electronics
1000 N. Main Street
Mansfield, Texas 76063
United States of America
You can also email us at DPO@mouser.com

--------------------------------------------------------------------------------

Marketing and Market Research
Mouser will send you relevant news, offers and surveys about our products and
services in a number of ways including by email, but only if you have previously
agreed to receive these marketing communications. Your email preferences can be
managed on our websites or through Mouser’s customer service.
We also like to hear your views to help us to improve our services, so we may
contact you for market research purposes. You always have the choice whether or
not to take part in our market research.
We want you to understand your rights and choices regarding how we may use your
personal information. Depending on how you choose to manage your information,
these rights and choices may include the following:
 * Profile and Data Sharing Settings: You may update your username and password,
   and may change some of your data sharing preferences;
 * How to control your communications preferences: You can stop receiving
   promotional email communications from us by clicking on the “unsubscribe
   link” provided in our communications. We make every effort to promptly
   process all unsubscribe requests; and
 * Modifying or deleting your information: If you have any questions about
   reviewing, modifying or deleting your information, you can contact us
   directly at DPO@mouser.com.
 * Non-Discrimination:Mouser provides equal service to all our customers. The
   exercise of your privacy rights in no way changes our service to you, our
   customer (CCPA Cal. Civ. Code § 1798.125).
 * Sale of customer data:We want you to be confident that your data is safe and
   secure. Mouser does not sell customer information. Mouser does not share or
   sell distribution lists, marketing lists, or customer lists. Mouser values
   your privacy and only uses your information for the purposes of fulfilling
   orders and providing the superior customer service you expect (CCPA Cal. Civ.
   Code §§ 1798.120 and 1798.135(a)-(b)).

RETENTION AND PROTECTION OF YOUR DATA

We care about the security of your information and employ physical,
administrative and technological safeguards designed to preserve the integrity
and security of information collected through transactions on our website and
customer service. We have in place secure servers, firewalls and encryption to
safeguard all our information.

We will store personal information for as long as necessary to fulfil the
business purposes fully outlined in this policy, in accordance with our legal
obligations and the performance of contracts. In general, transactional records
are deleted after statutory retention requirements have been met (a
transactional record is the record of a purchase, invoice, refund, return,
credit or payment).

INTERNATIONAL TRANSFER OF DATA

As we are located in the United States of America (USA), any information you
provide will be processed and stored in the USA. Mouser ensures appropriate
(adequate) safeguards for all customer data based on internationally recognised
data protection standards.

If you wish to enquire further about the safeguards we use, please contact us
using the details set out at the end of this policy.

THIRD PARTY ANALYTICS AND ONLINE ADVERTISING


ONLINE ADVERTISING

Interest-Based Advertising. We participate in interest-based advertising and use
third-party advertising companies to serve you targeted advertisements based on
your browsing history. Typically, though not always, the information we share is
provided through cookies or similar tracking technologies. Cookies and tracking
technologies are able to recognise the device you are using and collect
information, including click stream information, browser type, time and date you
visited the site, and other information. Our third-party partners use this
information to make the advertisements you see online more relevant to your
interests, as well as to provide advertising-related services such as reporting,
attribution, analytics and market research.
Social Media Widgets and Advertising. Our website may include social media
features, such as the Facebook “Like” button, LinkedIn, Snapchat, Instagram,
Twitter, or other widgets. These social media companies may recognise you and
collect information about your visit to our site, and they may set a cookie or
employ other tracking technologies. Your interactions with those features are
governed by the privacy policies of those companies.
We display targeted advertising to you through social media platforms, such as
Facebook, Twitter, and others. These companies have interest-based advertising
programmes that allow us to direct advertisements to users who have shown an
interest in our services while those users are on the social media platform or
to groups of other users who share similar traits. These advertisements are
governed by the privacy policies of those social media companies that provide
them.
Cross-Device Linking. We, or our third-party partners, may link your various
devices so that content you see on one device can result in relevant advertising
on another device. We do this by collecting information about each device you
use when you log into our website. This allows us to provide interest-based
advertising and other personalised content across your devices, perform
analytics, and measure the performance of our advertising campaigns.
Your Choices:
 * Interest-based advertising. To learn about interest-based advertising and how
   you may be able to opt-out of some of this advertising, please visit the
   Network Advertising Initiative’s online resources at
   http://www.networkadvertising.org/choices and/or the DAA’s resources at
   www.aboutads.info/choices. If you are located in the EEA, you may also manage
   certain advertising cookies by visiting Your Online Choices at
   www.youronlinechoices.eu;
 * Mobile advertising. You may also be able to limit interest-based advertising
   through the settings on your mobile device by selecting “limit ad tracking”
   (iOS) or “opt-out of interest-based ads” (Android). You may also be able to
   opt-out of some – but not all – interest-based ads served by mobile ad
   networks by visiting http://youradchoices.com/appchoices and downloading the
   mobile AppChoices app.
 * Some of these opt-outs may not be effective unless your browser is set to
   accept cookies. If you delete cookies, change your browser settings, switch
   browsers or computers, or use another operating system, you will need to
   opt-out again.


THIRD PARTY ANALYTICS

Google Analytics. We use Google Analytics to recognise you and link the devices
you use when you visit our website on your browser or mobile device, log in to
your account on our site, or engage with us. Google Analytics allows us to
understand how you interact with our site and tailor our advertisements and
content to you.
You can learn more about Google’s practices at
www.google.com/policies/privacy/partners/.
For information on how Google Analytics collects and processes data, as well as
how you can control information sent to Google, see Google’s site
https://tools.google.com/dlpage/gaoptout/.
FullStory Inc. We use FullStory Inc. for the purpose of gathering analytical
data so we can further improve your experience as you use our website. This
includes pages visited, links clicked, non-sensitive text entered, and mouse
movements, as well as information more commonly collected such as the referring
URL, browser, operating system, and Internet Protocol (“IP”) address. This data
is kept in cloud storage that is updated with AES 256 bit encryption or
stronger. We do not track, store or capture any other personally identifiable
information (PII), including name, address, log in and financial information.
You can read more about FullStory on their site
https://www.fullstory.com/legal/privacy-policy. You may opt out of FullStory
data collection at this link https://www.fullstory.com/optout.

CHILDREN’S PRIVACY

We do not knowingly collect or solicit any information from anyone under the age
of 16. In the event that we learn we have inadvertently collected personal
information from a child under the age of 16, we will delete that information.
If you believe that we have any information from a child under 16 on our
systems, please contact us at DPO@mouser.com.

LINKS TO OTHER WEBSITES AND SERVICES

Our services may contain links to and from third-party websites related directly
to our business partners, advertisers and social media sites. In addition, our
users may post links to third-party websites. If you follow a link to any of
these websites, please note that these websites have their own privacy policies,
and we do not accept any responsibility or liability for their policies or
websites. We strongly recommend that you read their privacy policies, terms, and
conditions of use to understand how they collect, use and share information.

HOW TO CONTACT US

If you have any questions about this policy, the Mouser website, or Mouser’s
services, please contact us by email at: DPO@mouser.com or by post at:
Mouser Electronics
Mouser Data Protection Office
1000 N. Main Street
Mansfield, Texas 76063
United States of America

CHANGES TO THIS POLICY

We may modify or update this policy from time to time to reflect the changes in
our business and international compliance requirements. When any changes in the
policy occur, we will update the ‘last modified’ date at the top of this page.
Need help?

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Mouser® and Mouser Electronics® are trademarks of Mouser Electronics, Inc. in
the U.S. and/or other countries. All other trademarks are the property of their
respective owners. Corporate headquarters and logistics centre in Mansfield,
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Copyright ©2023 Mouser Electronics, Inc.

Mouser® and Mouser Electronics® are trademarks of Mouser Electronics, Inc. in
the U.S. and/or other countries. All other trademarks are the property of their
respective owners. Corporate headquarters and logistics centre in Mansfield,
Texas USA.




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