support.alphapaw.com Open in urlscan Pro
3.232.171.243  Public Scan

Submitted URL: https://support.alphapaw.com/
Effective URL: https://support.alphapaw.com/support/home
Submission: On September 03 via automatic, source certstream-suspicious

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HOW CAN WE HELP YOU TODAY?

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Contact us @ (888) 386-3955



KNOWLEDGE BASE


PRODUCT

Pawramp 8
 * I received my ramp but my dog did not take interest in it at all! Any tips?
 * Where are the ramps made?
 * What are the weight limits for your ramps?
 * I ordered the PawRamp Lite, but I changed my mind. I want the larger ramp.
   What do I do now?
 * How much do these ramps weigh?

See all 8 articles
Scratchy Ramp 1
 * I’m interested in getting an extra carpet replacement for the ScratchyRamp.
   Do you have those available?

Deluxe Puppy Pee Pads 1
 * Your deluxe dog training pads are kind of small. I have a larger dog.


ORDERS AND REFUNDS

Your order 9
 * How can I get a refund on the ramp?
 * Why is it only a 30 day return window? I need help with my order after 30
   days!
 * I haven’t received my order yet, it’s been 5 days! Your website says 5 to 8
   business days!
 * I received a promo code. Where do I redeem this on the ordering page?
 * I noticed my address is incorrect in my confirmation email. Help!

See all 9 articles
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