URL: https://support.spicandspan.net/
Submission: On August 15 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 6 IPs in 1 countries across 3 domains to perform 10 HTTP transactions. The main IP is 54.162.35.218, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.spicandspan.net.
TLS certificate: Issued by R10 on August 14th 2024. Valid for: 3 months.
This is the only time support.spicandspan.net was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 54.162.35.218 14618 (AMAZON-AES)
2 2600:9000:264... 16509 (AMAZON-02)
2 18.244.20.226 16509 (AMAZON-02)
3 143.204.215.69 16509 (AMAZON-02)
2 13.32.23.12 16509 (AMAZON-02)
10 6
Domain Requested by
3 beacon-v2.helpscout.net support.spicandspan.net
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 d33v4339jhl8k0.cloudfront.net support.spicandspan.net
2 d3eto7onm69fcz.cloudfront.net support.spicandspan.net
1 support.spicandspan.net
10 5

This site contains links to these domains. Also see Links.

Domain
spicandspan.net
www.helpscout.com
Subject Issuer Validity Valid
support.spicandspan.net
R10
2024-08-14 -
2024-11-12
3 months crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2023-10-10 -
2024-09-19
a year crt.sh
*.helpscout.net
Amazon RSA 2048 M03
2024-03-18 -
2025-04-15
a year crt.sh

This page contains 1 frames:

Primary Page: https://support.spicandspan.net/
Frame ID: 701986893EE90880F5F1ED91C81431C2
Requests: 10 HTTP requests in this frame

Screenshot

Page Title

SPIC AND SPAN. Home & Office Cleaning Knowledge Base

Page Statistics

10
Requests

100 %
HTTPS

20 %
IPv6

3
Domains

5
Subdomains

6
IPs

1
Countries

290 kB
Transfer

353 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

10 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
support.spicandspan.net/
13 KB
4 KB
Document
General
Full URL
https://support.spicandspan.net/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
54.162.35.218 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-162-35-218.compute-1.amazonaws.com
Software
openresty /
Resource Hash
438b36ec612fcfc66a23f15ff7904e9af808c8cecdad2c45f25afe427b15cab9

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Thu, 15 Aug 2024 07:24:34 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1722693863871.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/
114 KB
115 KB
Stylesheet
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1722693863871.css
Requested by
Host: support.spicandspan.net
URL: https://support.spicandspan.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:7600:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
709bef162108b3775c5fb6bf942cbf2aab6df147caf202ce43278f6b05492025
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.spicandspan.net/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 15 Aug 2024 07:21:49 GMT
via
1.1 f192553c835240a9b5df520fb7ffd876.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
165
etag
"9b8e550ffc393114031d3f1baadf1907ae21ee1e"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
117042
x-amz-cf-id
4n3aV0gsCrwl36ix3hs2QOOi3vq3RCPqLitTjTfm0F3iCvI3By6LZg==
sas_full_color_no_whitespace_600_600.png
d33v4339jhl8k0.cloudfront.net/docs/assets/5e9977072c7d3a7e9aeb1f45/images/5efc8b9e04286306f80606c3/
4 KB
4 KB
Image
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/5e9977072c7d3a7e9aeb1f45/images/5efc8b9e04286306f80606c3/sas_full_color_no_whitespace_600_600.png
Requested by
Host: support.spicandspan.net
URL: https://support.spicandspan.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.226 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-226.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
21872a0445e5c426c4598e2fbdf0e5326a7bd648835e250392033aecd06c8c1b

Request headers

Referer
https://support.spicandspan.net/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Wed, 14 Aug 2024 07:32:14 GMT
via
1.1 0b761d2a74b283528cf840bf9ce44b20.cloudfront.net (CloudFront)
last-modified
Wed, 01 Jul 2020 13:11:59 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
age
85941
etag
"585f83e09b7816d4e31bd03806a49bd7"
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
4212
x-amz-cf-id
QHXvq8jYeQgO5Z4g7uEIrZFUGcbyz3GZPxbzBKuckYYqx8sgRsWPpQ==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/
116 KB
116 KB
Script
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.spicandspan.net
URL: https://support.spicandspan.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2646:7600:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
baab907b6e1b57e04d7ec8eaf32de7909abe390f7ff1ed5017cbaaf09dc8bd52
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

Referer
https://support.spicandspan.net/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 15 Aug 2024 07:06:58 GMT
via
1.1 f192553c835240a9b5df520fb7ffd876.cloudfront.net (CloudFront)
last-modified
Mon, 22 Jan 2024 07:46:42 GMT
server
openresty
x-amz-cf-pop
FRA60-P5
age
1063
etag
"75eb0f806598ee5b3d36d04be8d34524607dd3b6"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
118353
x-amz-cf-id
3HUKW1oZqe4KIKT3ApWGdJxOj3NTkXS6Lon-OhO65eyMVi6d49r3Jw==
truncated
/
2 KB
2 KB
Font
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
6c5f871741c69e29a0bb4f5273cdd8ccf8a9a03ad9e4043f2505aa188ecf611e

Request headers

Referer
Origin
https://support.spicandspan.net
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

Content-Type
application/x-font-ttf;charset=utf-8
/
beacon-v2.helpscout.net/
372 B
859 B
Script
General
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: support.spicandspan.net
URL: https://support.spicandspan.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-69.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b3aa0a2be221ed4bd4261bca01e693e01671799f1564331820802da24d8abd67
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.spicandspan.net/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Thu, 15 Aug 2024 07:23:37 GMT
content-encoding
gzip
via
1.1 9d27077cd67d98c0474b05ec9d68df4a.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
58
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
285
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Wed, 14 Aug 2024 23:09:02 GMT
server
AmazonS3
etag
"cc8868e9d6b32b7134baca01938a16bd"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
x-amz-cf-id
DprA5oy_6XHYe3RHfVChcj5Q7Fr2311eRUHmt2rgxylz5y_tfEGJlw==
sas_full_color_no_whitespace_600_600.png
d33v4339jhl8k0.cloudfront.net/docs/assets/5e9977072c7d3a7e9aeb1f45/images/5efc8b9e2c7d3a10cba9d8c7/
2 KB
2 KB
Other
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/5e9977072c7d3a7e9aeb1f45/images/5efc8b9e2c7d3a10cba9d8c7/sas_full_color_no_whitespace_600_600.png
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.244.20.226 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-244-20-226.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7ba709d4869bddaede307f897430c2ec8bc82b060b79496254080cb7c275bd4c

Request headers

Referer
https://support.spicandspan.net/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Thu, 15 Aug 2024 07:24:35 GMT
via
1.1 0b761d2a74b283528cf840bf9ce44b20.cloudfront.net (CloudFront)
last-modified
Wed, 01 Jul 2020 13:11:59 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P11
etag
"9f7378a7744d78724451f6cbf0eff1a0"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
1792
x-amz-cf-id
evp0nuxJchKWrzotvNs7bmk-6mryh4Ae-0Wsd-bRePk45DZGjn-OAQ==
vendor.5fe8f3bc.js
beacon-v2.helpscout.net/static/js/
62 KB
23 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-69.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c615d03cee52e9673053fd8588d0e124a318245eb3e831e8f3a9204c6d3c99f2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.spicandspan.net/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Thu, 15 Aug 2024 06:11:41 GMT
content-encoding
gzip
via
1.1 9d27077cd67d98c0474b05ec9d68df4a.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
4374
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
22572
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Mon, 05 Aug 2024 08:38:29 GMT
server
AmazonS3
etag
"a3d10a46a82feffc1fa974df28b56f57"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
E_qB__HNlXeeKYRR6RCSDF1waqc6mHIotB23393j12_5Mp84rM_EYA==
main.b821c34c.js
beacon-v2.helpscout.net/static/js/
31 KB
13 KB
Script
General
Full URL
https://beacon-v2.helpscout.net/static/js/main.b821c34c.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.69 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-69.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c175270f721e38a17ccccfff42901ef89f45e14c3d406bc5e0ea7e50e4d0fc62
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.spicandspan.net/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

date
Thu, 15 Aug 2024 07:09:48 GMT
content-encoding
gzip
via
1.1 9d27077cd67d98c0474b05ec9d68df4a.cloudfront.net (CloudFront)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000
x-amz-cf-pop
FRA53-C1
age
886
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12423
x-xss-protection
1; mode=block
referrer-policy
strict-origin-when-cross-origin
last-modified
Wed, 14 Aug 2024 23:09:03 GMT
server
AmazonS3
etag
"ec530aa4fa8340916aebbc769cc88894"
vary
Accept-Encoding, Origin
x-frame-options
SAMEORIGIN
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
x-amz-cf-id
iE9uYO-ns4H_qQ52NCILS5RnBcuUvl7PnomHHCOHUV_GL20wbW2jQA==
5e1abefe-708f-4337-a4f6-89040a56d0e5
d3hb14vkzrxvla.cloudfront.net/v1/
8 KB
9 KB
XHR
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/5e1abefe-708f-4337-a4f6-89040a56d0e5
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.5fe8f3bc.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.12 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-12.fra56.r.cloudfront.net
Software
/
Resource Hash
1d0a3c8383b1810b5de19dcb3319910c7f6ed843bcd346962e12290c08450a6e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
22319072-ae81-44cf-86d4-fc34f61886e4
Helpscout-Release
2.2.212
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
ebcb3965-b3a4-4b2b-a16b-2fa33e4df8bc
Referer
https://support.spicandspan.net/
Beacon-Device-Instance-ID
b3eba891-ba55-448f-9d2d-2938a9314848
Helpscout-Origin
Beacon-Embed

Response headers

date
Thu, 15 Aug 2024 07:24:34 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 103eb504d36d97c9f30550032223d996.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-conversations-hour
10
vary
Origin,Access-Control-Request-Method
x-ratelimit-remaining-attachments-hour
10
access-control-allow-origin
https://support.spicandspan.net
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
content-type
application/json
x-ratelimit-limit-ai-ask-hour
25
x-amz-cf-id
xmsEGVHF5aFa4n1Ws9dbt-md4UN64MDDZghKCcO6xgFtQXL8QP0TwA==
x-ratelimit-limit-chat-tokens-hour
25
5e1abefe-708f-4337-a4f6-89040a56d0e5
d3hb14vkzrxvla.cloudfront.net/v1/
0
0
Preflight
General
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/5e1abefe-708f-4337-a4f6-89040a56d0e5
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.23.12 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-23-12.fra56.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,beacon-device-instance-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://support.spicandspan.net
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, beacon-device-instance-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://support.spicandspan.net
allow
GET, HEAD, POST, PUT, DELETE, OPTIONS, TRACE, PATCH
content-length
0
date
Thu, 15 Aug 2024 07:24:34 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 103eb504d36d97c9f30550032223d996.cloudfront.net (CloudFront)
x-amz-cf-id
MxoFiT6t9YmR3mp7Q5XNNILgUNN372ZkxEervaE-ZHeTv1dNs5ceDQ==
x-amz-cf-pop
FRA56-C2
x-cache
Miss from cloudfront
x-ratelimit-limit-ai-ask-hour
25
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-ai-ask-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

Verdicts & Comments Add Verdict or Comment

12 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| Beacon function| hashChanged function| css_browser_selector string| url function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery string| c function| initArticleRatings function| initDocsWebSearch object| beaconJsonp

1 Cookies

Domain/Path Name / Value
support.spicandspan.net/ Name: PLAY_SESSION
Value: "b7afba6c9e3267eadb98fb27d2acecb870e7fa68-siteId=5e9977072c7d3a7e9aeb1f46&hs.session.id=AUfeSakHDM8hpwVT31feCYvnHUMZyiSQ48CaJcCE788uSC8esnM81JGFUpGC6Z2X&hs.session.exp=1723793074211"