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 1. Bank Your Way
 2. Digital banking guide
 3. Banking Basics
 4. Balance Alerts


STAY ON TOP OF YOUR FINANCES WITH BALANCE ALERTS





OVERVIEW

Balance Alerts are a type of Scotia® InfoAlert that notify you electronically by
email when your balance on your personal bank account or available credit on
your personal line of credit or credit card account falls below $100 (or another
amount chosen by you as described further below) in the currency of your
account(s).

Balance Alerts are designed to help consumers keep track of their finances more
easily and avoid any potential applicable fees or interruption in the use of
their account. 

You can easily modify your Balance Alert notification amount, change your
preferred email address to receive these alerts, opt out of receiving Balance
Alerts, opt back in or customize other Scotia® InfoAlerts settings through
Scotia OnLine or the Scotia mobile app.




FREQUENTLY ASKED QUESTIONS


If you can’t find what you’re looking for please type your question in our Help
Centre.




WHAT ARE BALANCE ALERTS AND WHY IS SCOTIABANK SENDING THEM TO ME?

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Balance Alerts are email notifications that are triggered if your account
balance (for a personal bank account) or available credit (for a personal line
of credit or credit card account) falls below $100 (or another amount chosen by
you) in the currency of your account(s).

WHICH ACCOUNTS WILL I RECEIVE BALANCE ALERTS FOR?

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Scotiabank customers with a personal bank account (including personal bank
accounts with overdraft protection) or personal line of credit or credit card
and a valid email address on file with us will automatically be enrolled to
receive Balance Alerts, as well as security related notifications through Scotia
InfoAlerts.

MY ACCOUNT IS JOINT. WILL ALL OF US RECEIVE BALANCE ALERTS?

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Yes. Although each account holder/borrower on the account is automatically
enrolled into Balance Alerts, each can individually opt out, opt back in, and
modify preferences, including the notification amount for Balance Alerts,
independent of the other account holders/borrowers, through Scotia OnLine or the
Scotia mobile app.

CAN I CHANGE THE AMOUNT AT WHICH I’D LIKE TO RECEIVE BALANCE ALERTS? FOR
EXAMPLE, INSTEAD OF $100 CAN I RECEIVE THEM AT $250?

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Yes. You can easily change your Balance Alert notification amount through Scotia
OnLine or the Scotia Mobile app.

To change your notification preferences:

Mobile

 1. Sign into the Scotia mobile app
 2. Go to More
 3. Select Profile and Settings
 4. Select Manage Notifications (to unsubscribe from all alerts scroll down and
    click on “Unsubscribe from InfoAlerts”)

Web

 1. Sign into online banking
 2. Go to Manage My Accounts
 3. Select Alerts
 4. Select Continue (to unsubscribe from all alerts scroll down and click on
    “Unsubscribe from InfoAlerts”)

CAN I OPT OUT OF RECEIVING BALANCE ALERTS? IF SO, HOW?

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You can opt out of receiving Balance Alerts at any time through Scotia OnLine or
the mobile app. You can opt-back in through these same channels.

To unsubscribe from InfoAlerts, including to opt out of Balance Alerts:

Mobile

 1. Sign into the Scotia mobile app.
 2. Go to More
 3. Select Profile and Settings
 4. Select Manage Notifications (to unsubscribe from all alerts scroll down and
    click on “Unsubscribe from InfoAlerts”)

Web

 1. Sign into online banking
 2. Go to Manage My Accounts
 3. Select Alerts
 4. Select Continue (to unsubscribe from all alerts scroll down and click on
    “Unsubscribe from InfoAlerts”)




LEARN HOW TO MANAGE BALANCE ALERTS

 * Mobile
 * Online
   

Mobile Online







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