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Submitted URL: https://sl.webexpenses.com/t/102804/c/8867bbcc-edd0-471e-82e0-9a7e4498671e/NB2HI4DTHIXS653XO4XHG33GOR3WC4TFOJSXM2LFO5ZS4Y3P...
Effective URL: https://www.softwarereviews.com/products/webexpenses
Submission: On August 09 via api from AE — Scanned from DE
Effective URL: https://www.softwarereviews.com/products/webexpenses
Submission: On August 09 via api from AE — Scanned from DE
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<h2 class="mb-3 text-gray-700">Awards & Recognition</h2>
<p class="text-base text-black">Webexpenses won the following awards in the Expense Management category</p>
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<h3 class="grow my-0 pr-4 leading-none">2022 Data Quadrant Gold Medalist</h3>
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<div class="card__date -mb-px">2022</div>
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<span class="number number__lg">
3
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<span class="text-xs text-gray-500 leading-none font-montserrat font-bold sm:text-sm sm:leading-none">Top Rated Capabilities</span>
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<span class="number number__lg">
4
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<span class="text-xs text-gray-500 leading-none font-montserrat font-bold sm:text-sm sm:leading-none">Top Rated Features</span>
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<div class="card__date -mb-px">2022</div>
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<h3 class="grow my-0 pr-4 leading-none">2022 Emotional Footprint Champion</h3>
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<div class="card__date -mb-px">2022</div>
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<div class="card__date -mb-px">2022</div>
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<h3 class="grow my-0 pr-4 leading-none">2021 Data Quadrant Gold Medalist</h3>
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<div class="card__date -mb-px">2021</div>
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<span class="number number__lg">
10
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<span class="text-xs text-gray-500 leading-none font-montserrat font-bold sm:text-sm sm:leading-none">Top Rated Capabilities</span>
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<span class="number number__lg">
11
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<span class="text-xs text-gray-500 leading-none font-montserrat font-bold sm:text-sm sm:leading-none">Top Rated Features</span>
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<div class="card__date -mb-px">2021</div>
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<h3 class="grow my-0 pr-4 leading-none">2021 Emotional Footprint Champion</h3>
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<div class="card__date -mb-px">2021</div>
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<h3 class="grow my-0 pr-4 leading-none">2020 Data Quadrant Gold Medalist</h3>
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<div class="card__date -mb-px">2020</div>
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1. Home >
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Webexpenses
WEBEXPENSES
8.7 / 10
379 Reviews Write a Review
Claim Software
Category
Expense Management
* Travel Management
1. Overview
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3. Ratings
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5. Reviews (379)
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WEBEXPENSES
8.7 / 10
Expense Management
* Travel Management
WHAT IS WEBEXPENSES?
Webexpenses is an all encompassing expenses management software focused on
delivering a unique and personalised service - both online and through our
mobile expenses app. Our core software objective is to deliver you a bespokely
crafted and adaptive system, breaking away from generic alternatives that often
adopt a ‘one-size-fits-all’ approach.
COMPANY DETAILS
* Twitter
* LinkedIn
* Website
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AWARDS & RECOGNITION
Webexpenses won the following awards in the Expense Management category
Filter By Choose award year
All Years 2020 2021 2022
Choose award type
All Award Types Data Quadrant Emotional Footprint Emotional Footprint Secondary
Feature / Capability
2022 DATA QUADRANT GOLD MEDALIST
2022
(opens in a new tab)
3 Top Rated Capabilities
4 Top Rated Features
2022
(opens in a new tab)
2022 EMOTIONAL FOOTPRINT CHAMPION
2022
(opens in a new tab)
* Service Experience
* Contract Negotiation
2022
2021 DATA QUADRANT GOLD MEDALIST
2021
(opens in a new tab)
10 Top Rated Capabilities
11 Top Rated Features
2021
(opens in a new tab)
2021 EMOTIONAL FOOTPRINT CHAMPION
2021
(opens in a new tab)
2020 DATA QUADRANT GOLD MEDALIST
2020
(opens in a new tab)
WEBEXPENSES RATINGS
Real user data aggregated to summarize the product performance and customer
experience.
Download the entire Product Scorecard to access more information on Webexpenses.
89 LIKELINESS TO RECOMMEND
99 PLAN TO RENEW
83 SATISFACTION OF COST RELATIVE TO VALUE
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SUMMARY.
Emotional Footprint Overview
LONG DESCRIPTION.
No description available.
STRUCTURE.
Chart type: Line chart.
line with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.
CHART GRAPHIC.
Emotional Footprint OverviewCreated with Highcharts 5.0.2
Emotional Footprint Overview
88
Measures how the product enables business processes in the organization with
effective, unique features.
Product Experience
83
Measures how fairly and transparently the vendor operates during contract
negotiations, and whether they overpromise or overdeliver against expectations.
Negotiation and Contract
86
Measures how the vendor deals with customer issues, and whether they focus on
the customer or tend to work to their own best interests.
Conflict Resolution
84
Measures how the vendor continuously improves their products, and how they
enable their customers to leverage those enhancements.
Strategy & Innovation
86
Measures the effectiveness and efficiency of vendor support, as well as the
empathy and professionalism of support resources.
Service Experience
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EMOTIONAL FOOTPRINT OVERVIEW
Product Experience:
Measures how the product enables business processes in the organization with
effective, unique features.
88%Negotiation and Contract:
Measures how fairly and transparently the vendor operates during contract
negotiations, and whether they overpromise or overdeliver against expectations.
83%Conflict Resolution:
Measures how the vendor deals with customer issues, and whether they focus on
the customer or tend to work to their own best interests.
86%Strategy & Innovation:
Measures how the vendor continuously improves their products, and how they
enable their customers to leverage those enhancements.
84%Service Experience:
Measures the effectiveness and efficiency of vendor support, as well as the
empathy and professionalism of support resources.
86%
+84 NET EMOTIONAL FOOTPRINT
The emotional sentiment held by end users of the software based on their
experience with the vendor. Responses are captured on an eight-point scale.
How to read this rating
HOW MUCH DO USERS LOVE WEBEXPENSES?
Created with Highcharts 9.3.3
2% Negative
15% Neutral
83% Positive
PROS
* Reliable
* Enables Productivity
* Respectful
* Performance Enhancing
FEATURE RATINGS
AVERAGE RATING OF ALL PRODUCT FEATURES, SOME OF WHICH MAY NOT BE SHOWN BELOW
Average 84
EXPENSE DETAIL TRACKING
EXPENSE INFORMATION RELATED TO THE EXPENSE, INCLUDING REASON, ATTENDEES, PROJECT
AND/OR CLIENT INFORMATION, AND WHETHER AN EXPENSE IS RE-BILLABLE TO A CLIENT.
Avg.87
86
SINGLE SIGN-ON (SSO)
LOGIN AUTHENTICATION LINKED TO CORPORATE LOGIN CREDENTIALS, AND USER ACCOUNT
INFORMATION AUTO-POPULATED TO THE EXPENSE PROFILE.
Avg.84
85
EXPENSE POLICY AWARE
CONFIGURABLE WITH THE ORGANIZATION’S EXPENSE POLICY BY BLOCKING AN EXPENSE OR
TRAVEL BOOKING, OR RAISING AN ALERT THAT PROMPTS FOR A RATIONALE FOR EXCEPTIONS.
Avg.83
85
MULTI CURRENCY
THE ABILITY TO RECORD EXPENSES IN MULTIPLE CURRENCIES IN A SINGLE REPORT.
Avg.86
84
RECEIPT IMAGE SUBMISSION
THE ABILITY TO TAKE OR IMPORT PHOTOS OF THE RECEIPTS SUPPORTING THE EXPENSE.
Avg.86
84
APPROVAL WORKFLOW
APPROVAL OR NON-APPROVAL OF SUBMITTED EXPENSES, AS WELL AS PRE-APPROVAL OF
TRAVEL AND ACCOMMODATIONS RESERVATIONS BEFORE BOOKINGS ARE ALLOWED TO BE
FINALIZED.
Avg.85
84
DESKTOP BROWSER SUPPORT
ACCESSIBLE FROM A WEB BROWSER, ANYWHERE AND ANYTIME, WITH THE APPROPRIATE
SECURITY MEASURES.
Avg.84
84
EXPENSE ITEMIZATION
ITEMIZE EXPENSES OFF A SINGLE RECEIPT, IDENTIFYING SPECIFIC LINE ITEMS TO A
PERSON OR ACTIVITY, TAXES, TIPS, AND/OR REBILLABLE/NON-REBILLABLE ITEMS.
Avg.84
83
MOBILE APP OR MOBILE BROWSER SUPPORT
FACILITATES THE USE OF THE MOBILE DEVICE TO CAPTURE RECEIPT IMAGES, ALLOWING
FEATURE EXPENSE TRACKING AND SUBMISSION, WITH THE CONVENIENCE OF MOBILITY.
Avg.82
83
OPTICAL CHARACTER RECOGNITION
EXTRACTION OF RELEVANT INFORMATION OFF A RECEIPT IMAGE, AND AUTO-IMPORT INTO THE
EXPENSE RECORD. THIS INCLUDES ITEMIZATION, TAXES, AND GRATUITIES.
Avg.81
82
VENDOR CAPABILITY RATINGS
AVERAGE RATING OF ALL VENDOR CAPABILITIES, SOME OF WHICH MAY NOT BE SHOWN BELOW
Average 81
EASE OF IT ADMINISTRATION
THIS DATA INDICATES WHETHER IT PERSONNEL WILL BE ABLE TO RESOLVE ISSUES AND
PERFORM CONFIGURATIONS EFFICIENTLY AND EFFECTIVELY.
Avg.81
90
EASE OF CUSTOMIZATION
DON'T GET BOGGED DOWN IN A DIFFICULT CUSTOMIZATION; USE THIS DATA TO MAKE SURE
YOU CAN EASILY ACHIEVE THE FUNCTIONALITY YOU NEED FOR YOUR PARTICULAR SITUATION.
Avg.78
87
QUALITY OF FEATURES
FEATURE QUALITY IS JUST AS IMPORTANT AS QUANTITY. USE THIS DATA TO DETERMINE IF
THIS PRODUCT WILL DO WHAT YOU'RE PURCHASING IT TO DO, EASILY, INTUITIVELY,
RELIABLY, AND EFFECTIVELY.
Avg.83
87
EASE OF IMPLEMENTATION
SUCCESSFULLY IMPLEMENTING NEW SOFTWARE IS NECESSARY TO REALIZE ITS FULL VALUE
AND PROMOTE END USER ADOPTION. THIS DATA INDICATES WHETHER OR NOT THE PRODUCT IS
EASY TO IMPLEMENT.
Avg.82
86
EASE OF DATA INTEGRATION
USE THIS DATA TO DETERMINE WHETHER THE PRODUCT WILL CAUSE HEADACHES OR MAKE DATA
INTEGRATION EASY.
Avg.80
85
AVAILABILITY AND QUALITY OF TRAINING
EFFECTIVE AND READILY AVAILABLE TRAINING ENABLES USERS TO GET THE MOST OUT OF
THE SOFTWARE YOU'VE CHOSEN. USE THIS SECTION TO MAKE SURE YOUR VENDOR'S TRAINING
PROGRAMS AND MATERIALS MEASURE UP.
Avg.80
84
PRODUCT STRATEGY AND RATE OF IMPROVEMENT
VENDORS WHO DON'T STAY ON TOP OF EMERGING NEEDS AND TRENDS WON'T ENABLE YOU TO
MEET YOUR BUSINESS GOALS. USE THIS DATA TO SEPARATE INNOVATORS FROM IMPOSTERS.
Avg.80
84
USABILITY AND INTUITIVENESS
END USER LEARNING CURVES COST THE ORGANIZATION MONEY. PAY ATTENTION TO YOUR END
USERS' TECHNICAL ABILITY TO DETERMINE HOW IMPORTANT UX IS IN YOUR PURCHASE.
Avg.81
84
VENDOR SUPPORT
THE IMPORTANCE OF VENDOR SUPPORT WILL VARY FOR EACH ORGANIZATION DEPENDING ON
INTERNAL CAPABILITIES, BUT THERE WILL ALWAYS BE ISSUES THAT ONLY THE VENDOR CAN
RESOLVE.
Avg.81
83
BREADTH OF FEATURES
USERS PREFER FEATURE RICH SOFTWARE THAT ENABLES THEM TO PERFORM DIVERSE SERIES
OF TASKS. THIS DATA EXPRESSES USER SATISFACTION WITH THE PRODUCT'S BREADTH OF
FEATURES.
Avg.82
81
BUSINESS VALUE CREATED
SOFTWARE NEEDS TO CREATE VALUE FOR EMPLOYEES, CUSTOMERS, PARTNERS, AND,
ULTIMATELY, SHAREHOLDERS. THIS DATA EXPRESSES USER SATISFACTION - OR LACK
THEREOF - WITH THE PRODUCT'S BUSINESS VALUE.
Avg.82
65
ALSO FEATURED IN...
TRAVEL MANAGEMENT
Score 8.7
View Webexpenses in this category (opens in a new tab)
EMOTIONAL FOOTPRINT
HOW TO READ
+4
+3
+2
POSITIVE
+1
NEUTRAL
-1
-2
-3
-4
NEGATIVE
The Net Emotional Footprint measures high-level user sentiment towards
particular product offerings. It aggregates emotional response ratings for
various dimensions of the vendor-client relationship and product effectiveness,
creating a powerful indicator of overall user feeling toward the vendor and
product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know
what kind of emotional response the vendor you're considering elicits from their
users.
%
Positive
-
%
Negative
=
Emotional
Footprint
WEBEXPENSES REVIEWS
DIEGO N.
* Role: Human Resources
* Industry: Shipping
* Involvement: End User of Application
Validated Review
Verified Reviewer
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Submitted Jan 2023
AMAZING, MAKES WORK EASIER!
LIKELINESS TO RECOMMEND
10 / 10
What differentiates Webexpenses from other similar products?
Webexpenses solutions simplify expense, travel, and invoice management for
greater visibility and control.
What is your favorite aspect of this product?
Reporting is so easy
What do you dislike most about this product?
the platform resets password often
What recommendations would you give to someone considering this product?
Get all access from one admin. user
PROS
* Helps Innovate
* Continually Improving Product
* Reliable
* Performance Enhancing
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MANISH W.
* Role: Human Resources
* Industry: Technology
* Involvement: End User of Application
Validated Review
Verified Reviewer
Flag this review
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Submitted Dec 2022
USER-FRIENDLY EXPENSE MANAGEMENT TOOL
LIKELINESS TO RECOMMEND
10 / 10
What differentiates Webexpenses from other similar products?
What sets Webexpenses apart from other similar products is its intuitive and
user-friendly interface. I have found it to be very easy to navigate, even for
employees who are not particularly tech-savvy. Additionally, the customer
support team is always quick to respond to any questions or issues that I have
had.
What is your favorite aspect of this product?
It helps to streamline the expense management process, saving time and effort
for both HR and employees. It also helps to ensure that employees are properly
reimbursed for their work-related expenses, which can improve morale and
productivity. Additionally, the reports and analytics features are very helpful
for tracking spending and identifying areas for improvement.
What do you dislike most about this product?
It does require some initial setup and training in order to use it effectively.
This may take some time and effort, but in the long run it is well worth it.
Additionally, the cost of the software may be a consideration for some
businesses, although there are different pricing options available to suit
different budgets.
What recommendations would you give to someone considering this product?
You may also want to try out the free trial to see if it is a good fit for your
business. Overall, I have been very happy with my experience using Webexpenses
and I think it is a valuable tool for any HR department.
PROS
* Helps Innovate
* Reliable
* Trustworthy
* Unique Features
PLEASE TELL US WHY YOU THINK THIS REVIEW SHOULD BE FLAGGED.
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MUHAMMAD KHALID S.
* Role: Consultant
* Industry: Engineering
* Involvement: End User of Application
Validated Review
Verified Reviewer
Flag this review
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Submitted Sep 2022
EASY TO USE AND CREATE THE REPORT
LIKELINESS TO RECOMMEND
9 / 10
What differentiates Webexpenses from other similar products?
Automate employee expense tracking and reports, invoice processing
What is your favorite aspect of this product?
Tracking and Reports
What do you dislike most about this product?
Nothing to say anything about dislikes.
What recommendations would you give to someone considering this product?
Really recommend to all companies to must force to their employees to maintain
their expenses by using this product.
PROS
* Helps Innovate
* Continually Improving Product
* Reliable
* Performance Enhancing
PLEASE TELL US WHY YOU THINK THIS REVIEW SHOULD BE FLAGGED.
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