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 1. Privacy Statement


LEGAL NOTICES

This website is provided by Pitney Bowes Inc. By using this website, you agree
to the terms and conditions set forth in these Legal Notices. If you do not
agree to these terms and conditions, then do not use the site.
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Privacy Statement Terms of Use


PRIVACY STATEMENT

This Privacy Statement is effective as of February 1, 2022

Pitney Bowes is committed to respecting the privacy of our clients and users.
This Privacy Statement describes how our websites, services, and products
operate, and how we collect, use, and share information.

This Privacy Statement applies to pitneybowes.com and Pitney Bowes websites,
services, and products that collect data and display these terms, and that are
owned and operated by Pitney Bowes and Pitney Bowes subsidiaries, collectively,
"Pitney Bowes". Pitney Bowes websites, services and products are referred to in
this statement as "Sites". These terms do not apply to Pitney Bowes sites that
do not display or link to this statement or that have their own privacy
statements.

The following topics are presented in this Privacy Statement:

 1.  Collecting Personal Information from Site Users
 2.  Collecting Other Information
 3.  Using and Retaining Personal Information
 4.  Sharing Personal Information
 5.  Protecting Personal Information
 6.  Cross Border Data Transfer
 7.  Visiting Non-Pitney Bowes Websites
 8.  EU-U.S. and Swiss-U.S. Privacy Shield Compliance
 9.  Country-Specific Requirements
 10. Product-Specific Statements
     
 11. Your Choices
 12. Your Rights to Access Personal Information
 13. Changes to this Privacy Statement
 14. Contact Us
     


1. COLLECTING PERSONAL INFORMATION FROM SITE USERS

In order to provide you with access to certain services or data within our
Sites, we may require that you provide certain personal information, which may
include, but is not limited to the examples listed below, “Personal
Information”. Pitney Bowes also collects non-personal information that does not,
on its own, identify an individual person. When non-personal information is
combined with other information so that it does identify an individual person,
we treat that combination as Personal Information.

The following are examples of the types of information that is considered
Personal Information and that may be collected directly from you (or someone
acting on your behalf):

 * Contact information (including Name, Street Address, Email Address, Telephone
   Number)
 * Government issued IDs (such as tax identification number)
 * Username, password, and other information used in combination to verify
   identity
 * Financial information (including credit/debit card and bank account
   information, credit and repayment history, and payment default information)
 * Geolocation, demographic, shipping/receiving, billing, and other information
   related to the purchase or delivery of Pitney Bowes products and services or
   services you access through the Sites
 * Any other personal information or characteristics about an individual that
   identifies such individual alone or that, if used in combination with one of
   the above or with other non-personally identifiable information, allows
   someone to identify such individual, such as date or place of birth,
   geographic data, or photographic images

By accessing and utilizing our Sites, you consent to the collection, use,
disclosure, storage, and processing of Personal Information in accordance with
this Privacy Statement. Please note, by law you are not required to provide us
with your Personal Information. By electing to not share your Personal
Information with us, you may be unable to take advantage of our Sites and we may
be unable to provide you with all of the functionality we offer through our
Sites.


2. COLLECTING OTHER INFORMATION

Pitney Bowes Sites may use several automated data collection tools and
techniques including cookies, clickstream, and web beacons..

Cookies

Some of our Sites use cookies, which are a small amount of data (often including
a unique identifier), which is sent to your browser from a website and stored on
your computer’s hard drive. We may use cookies so that we can better serve
visitors on our Sites, understand usage, and improve the content and offerings
on our Sites. Cookies may be placed by us or by our third party service
providers.

We, or our service providers, may: (1) use cookies to collect aggregate
information about website users on an anonymous basis or (2) share aggregate
demographic and usage information with our prospective and actual business
partners, advertisers, and other third parties for any business purpose.

If you prefer not to have cookies, most web browsers include an option that
allows you to not accept them. However, without cookies you may be unable to
take full advantage of all of our Site features and some portions of our Sites
may not function properly for you. To view a detailed list of the cookies we use
on our website, please view our cookie list

Clickstream

We may collect information about the "clickstream" of our customers during their
visit to our Sites. This clickstream data contains the pages the visitors came
from, the navigational paths they took, and the areas of the Site they visited.
From time to time we track such information inside and outside of our Sites.
Additionally, we may track and match clickstream data with Personal Information
you provide to us in order to deliver content and other offerings - i.e.,
products and services that might improve your customer experience. We may also
share clickstream data with third parties in an aggregate or otherwise anonymous
format.


Cross Device

We participate in the Adobe Experience Cloud Device Co-op to better understand
how you use our website and applications across various devices so we can
deliver tailored promotions. Click here https://cross-device-privacy.adobe.com
to learn more.

Web Beacon

Certain email communications you receive from us may contain "web beacons." Web
beacons consist of a line of code on our Sites that delivers a small graphic
image. The web beacon may not be visible as it is a 1x1 pixel that is often
designed to blend into the background of a web page. Web beacons allow us to
obtain information such as the IP address of the computer that downloaded the
page on which the web beacon appears, the URL of the page on which the web
beacon appears, the time the page containing the web beacon was viewed, the
browser type used to view the page and the information in cookies. We use web
beacons for activities such as monitoring the effectiveness of the headlines in
our emails or the ad banners.

IP Address

Your Internet Protocol (“IP”) address is a numerical label assigned to each
device (e.g., computer, printer, mobile device, or server) and is usually
associated with the place from which you enter the internet. It is how devices
find each other on a network. We may use your IP address to help diagnose
problems with our servers, gather broad demographic information, gather
geographic data, and administer our Sites.

Do Not Track Requests

We do not act on, alter, or change our Site behavior upon receiving Do Not Track
requests from your browser.


3. USING AND RETAINING PERSONAL INFORMATION

Personal Information we collect through our Sites may be used to provide
information regarding our products and services, or for marketing and promotions
we believe you may find of interest. We also may use the Personal Information
you provide for our internal purposes, such as Site customization, enhancement
or development, administration and operation of our Sites, data analytics, and
compliance with our legal obligations, policies and procedures, including
performance of Pitney Bowes obligations under sales contracts, leases or
licenses between you and Pitney Bowes.

We retain your Personal Information for the period necessary to fulfill the
purposes outlined in this Privacy Statement, unless a longer retention period is
required or allowed by law; or to otherwise fulfill a legal obligation.


4. SHARING PERSONAL INFORMATION

Pitney Bowes does not sell Personal Information to third parties. However, there
are certain situations where we may share your Personal Information where
permitted by law, for example:

 1. within the Pitney Bowes family of businesses,
 2. with third parties that perform services for us or on our behalf (such as
    credit card companies, credit and/or investigative reporting agencies,
    finance companies, transport companies, consultants, advisors and market
    research firms), or
 3. for marketing campaigns conducted by us or other companies or organizations
    that offer related products or services we believe may be of interest to our
    clients.

Our service providers are required to keep the Personal Information received
from us confidential and secure in accordance with this Privacy Statement and
they may not use it for any purpose other than the purpose for which Pitney
Bowes provided it.

We may also make information available to third parties in the following
circumstances:

 1. When we have a good faith belief it is required by law or to otherwise
    cooperate with law enforcement activity;
 2. When we have a good faith belief it is necessary to protect our rights or
    property from fraudulent, abusive, or unlawful activity; or
 3. In the event of a proposed or actual merger, acquisition, liquidation,
    dissolution or sale of assets.

In these circumstances, your consent will not be required, but we will attempt
to notify you, to the extent the law requires.

Depending upon local law, you may either opt-in or opt-out of having your
Personal Information shared for marketing or other purposes. In the event you
opt-in, we will use and share your Personal Information as described in this
Privacy Statement. In the event you opt-out, we will share your preference with
the applicable third parties as appropriate. For information on how to do this,
see the Your Choices section of this Privacy Statement below.


5. PROTECTING PERSONAL INFORMATION

We maintain reasonable administrative, technical and physical safeguards to
protect the Personal Information we collect and process.



6. CROSS BORDER DATA TRANSFER

The international footprint of Pitney Bowes involves a large number of transfers
of Personal Information between different subsidiaries, as well as to third
parties located in the countries where we do business. Some countries have
implemented transfer restrictions for Personal Information, in connection with
which Pitney Bowes takes various measures, including:

 * Pitney Bowes Inc. and its wholly-owned U.S. subsidiaries that receive
   Personal Information from countries outside of the United States adhere to
   applicable law and regulations regarding client, partner and employee
   Personal Information moving across geographical and jurisdictional borders.
 * Where required, Pitney Bowes implements Standard Contractual Clauses approved
   by the EU Commission, or similar clauses in other jurisdictions, where
   available, between our corporate entities, our partners and our clients.

While the EU-US and Swiss-US Privacy Shield Framework may no longer be used or
relied upon for transfer of Personal Information, Pitney Bowes continues to
comply with all EU-US Privacy Shield Framework and Swiss-US Privacy Shield
Framework obligations. Additional information may be found in the EU-US and
Swiss-US Privacy Shield Compliance section below.

Additional information may be found under the Country-Specific Requirements
section for the geographies you are located in.


7. VISITING NONAFFILIATED PITNEY BOWES WEBSITES

Our Sites may contain links to other websites that operate independently from
Pitney Bowes. Linked websites may have their own privacy statements or notices.
If you visit any linked websites we strongly suggest you review their privacy
statement. Any information you provide when you visit a nonaffiliated Pitney
Bowes website is subject to the privacy statement posted on that website. We are
not responsible for the content of any websites that are not affiliated with or
owned by Pitney Bowes, any use of those websites, or the privacy practices of
those websites.



8. EU-U.S. AND SWISS-U.S. PRIVACY SHIELD COMPLIANCE

Pitney Bowes has certified its compliance with the EU-US Privacy Shield
Framework and Swiss-U.S. Privacy Shield Framework (Privacy Shield) as set forth
by the United States Department of Commerce regarding the collection, use,
processing and retention of Personal Information transferred to the United
States from those countries whose data protection laws recognize Privacy Shield
as a valid mechanism for such cross-border transfers.

We have certified to the United States Department of Commerce that we adhere to
the Privacy Shield Principles with respect to Personal Information.  If there is
any conflict between the terms in this Privacy Statement and the Privacy Shield
Principles, the Privacy Shield Principles shall govern.  To learn more about the
Privacy Shield program, and to view our certification page, please
visit www.privacyshield.gov.

Pitney Bowes is responsible for the processing of Personal Information it
receives, under Privacy Shield, and subsequently transfers to a third party
acting as an agent on its behalf.  Pitney Bowes complies with the Privacy Shield
Principles for all onward transfers of Personal Information, including the
onward transfer liability provisions.

With respect to Personal Information received or transferred pursuant to Privacy
Shield; Pitney Bowes is subject to the regulatory enforcement powers of the
United States Federal Trade Commission.  In certain situations, we may be
required to disclose Personal Information in response to lawful requests by
public authorities, including to meet national security or law enforcement
requirements.

In compliance with the EU-U.S. and Swiss-U.S. Privacy Shield Principles, Pitney
Bowes commits to resolve complaints about your privacy and our collection or use
of your Personal Information.  If you believe Pitney Bowes processes your
Personal Information within the scope of our Privacy Shield certification, you
may direct any inquiries or complaints concerning our compliance to us at the
information in the Contact Us section below.

Pitney Bowes will respond within 45 days.  If you have an unresolved privacy or
data use concern that we have not addressed satisfactorily, please contact JAMS,
our U.S-based third party dispute resolution provider, free of charge
at https://www.jamsadr.com/eu-us-privacy-shield.

If you do not receive timely acknowledgment of your complaint from us, or if we
have not addressed your complaint to your satisfaction, you may be able to
invoke binding arbitration when other dispute resolution procedures have been
exhausted. Please contact or visit the Privacy Shield website
at https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint for more
information or to file a complaint.  The services of the Privacy Shield website
are provided at no cost to you.


9. COUNTRY-SPECIFIC REQUIREMENTS


Pitney Bowes Inc. is a global corporation with subsidiary companies located
around the world. This Privacy Statement establishes our global principles (to
the extent the law permits and/or requires) for the collection, use and
disclosure of information gathered through our Sites. The country in which you
are doing business with us or where the Site you are visiting is located or
hosted may have specific requirements concerning Personal Information and may be
found below.


Australia

Cross Border Data Transfer
With respect to Personal Information received from Australia, your Personal
Information may be disclosed to entities located in the U.S., U.K., or any other
country necessary to fulfill the purposes outlined in this Privacy Statement and
we will adhere to applicable law and regulations regarding your Personal
Information. As stated above, this includes the use of data transfer agreements
and model contractual clauses, where available, between our corporate entities,
our partners and our clients where required.

Credit Information
As described in Collecting Personal Information from Site Users, we may also
collect your credit information to assess a credit application or to assist us
to collect overdue payments. We may collect credit information from a business
which provides information about commercial credit, a lender named in your
credit application, any other applicant(s) or a credit reporting bureau which
provides consumer credit reports, even if it is an application for commercial
credit.

When you apply for credit with us, you agree to us accessing your Personal
Information (including credit-related information) held with a credit reporting
bureau, even if there is a ban period in place, for the purposes of assessing an
application for credit or in order to collect overdue payments.

Credit reporting bureaus may use credit information they hold to respond to
requests from us or other credit providers to "pre-screen" you for direct
marketing. You can ask a CRB not to do this. However, if you are a borrower you
may still receive direct marketing from us (unless you ask us not to) that has
not been "pre-screened".

Europe

Transferring Personal Information to Other Countries
Specifically, if you are in the European Economic Area ("EEA"), the data that we
collect from you may be transferred to, and stored at, a location outside the
EEA. It may also be processed by staff operating outside the EEA who work for us
or one of our service providers. Such staff maybe engaged in, among other
things, the fulfillment of your order, the processing of your payment details
and the provision of support services. By submitting your Personal Information,
you agree to this transfer, storing or processing of your personal data at
locations outside the EEA. We will protect all Personal Information transferred
outside the EEA in accordance with this Privacy Statement or as required by
applicable law.

Facebook
Pitney Bowes and Facebook Ireland Limited “Facebook” are jointly responsible for
the processing of your personal data on the Pitney Bowes Facebook fan pages in
accordance with the General Data Protection Regulation (GDPR).

Facebook provides Pitney Bowes with page insights "Facebook Insights". The
primary responsibility for the processing of Facebook Insights data lies with
Facebook, and Facebook fulfills all obligations under the GDPR with regard to
the processing of your Facebook Insights data. A copy of the agreement setting
forth the data protection obligations and the implementation of data subject
rights between Pitney Bowes and Facebook regarding Facebook Insights can be
accessed here.

Pitney Bowes makes no decisions with regard to the processing of Insights data
and all other information resulting from Art. 13 GDPR, including legal basis,
identity of the person responsible and storage period of cookies on user
terminals.

You can assert your rights as a data subject both to Pitney Bowes and Facebook.
You may contact Pitney Bowes with any questions, comments or complaints by
following the instructions in the Contact Us section below. You may also contact
Facebook per their privacy policy which can be accessed here.
(https://www.facebook.com/privacy/explanation)

Japan

Privacy Mark
Pitney Bowes Japan Co., Ltd. has been granted the Privacy Mark granted by the
Japan Information Economy and Society Promotion Association (JIPDEC) to
businesses that handle personal information appropriately.


Latin America

Pitney Bowes Inc. is a global corporation with business units and subsidiary
companies located around the world and is responsible for the processing of your
personal data and its protection. This Privacy Statement establishes Pitney
Bowes' global principles for the collection, use and disclosure of information
gathered through our Sites (which also includes Pitney Bowes Brasil and Pitney
Bowes Puerto Rico).



Your Choices
You have the right to access, rectify, and/or cancel your personal data and
object to its processing as well as to restrict its use or disclosure and/ or
revoke the consent given to us for the processing of such data by contacting us
as described in the Contact Us section below.

Likewise, and unless you expressly disagree and send in writing your
disagreement you can contact us as described in the Contact Us section below,
you expressly authorize Pitney Bowes to transfer your personal data to be
processed by third parties under the terms and conditions of the Privacy
Statement of Pitney Bowes.

United States

Your California Privacy Rights - Shine the Light Law
California residents are legally entitled (at no charge and no more than once
per year) to request information about how we may have shared your information
with others for direct marketing purposes. To obtain this information or make
changes to your Personal Information, please refer to the instructions provided
in the Contact Us section below.



Sharing Personal Information of California Residents
Pitney Bowes does not sell your Personal Information to third parties. However,
there are certain situations where we may share your Personal Information where
permitted by law, for example:

 1. within the Pitney Bowes family of businesses,
 2. with third parties that perform services for us or on our behalf (such as
    credit card companies, credit and/or investigative reporting agencies,
    finance companies, transport companies, consultants, advisors and market
    research firms), or
 3. for marketing campaigns conducted by us or other companies or organizations
    that offer Pitney Bowes related products or services we believe may be of
    interest to our clients.

Our service providers are required to keep the Personal Information received
from us confidential and secure in accordance with this Privacy Statement and
they may not use it for any purpose other than the purpose for which Pitney
Bowes provided it.

As outlined in the Your Rights to Access Personal Information you have the right
to know more about the Personal Information we have about you. To obtain this
information, please refer to the instructions provided in the Your Rights to
Access Personal Information section below.

If you wish to opt-out of receiving marketing communications from Pitney Bowes
or make changes to your Personal Information, please refer to the instructions
provided in the Contact Us section below.


10. PRODUCT-SPECIFIC STATEMENTS

Pitney Bowes offers a wide range of products and services.  In some instances,
additional data collection practices and privacy statements may apply to
specific Pitney Bowes products.  Those privacy statements are provided within
the product and may be found below.  In case of contradictions between the
general Privacy Statement of Pitney Bowes and the information in a
product-specific statement, the information in the product-specific statement
will take precedence.


 * Personal Shipping


11. YOUR CHOICES


If you are a Pitney Bowes customer, you may receive transactional communications
about your account and the Pitney Bowes products and services, which you own,
lease, rent, license or to which you subscribe.

In some jurisdictions, you may have to opt-in to receive marketing
communications. In the event you opt-in, we will use and share your Personal
Information as described in this Privacy Statement. If you wish to opt-out of
receiving marketing communications from Pitney Bowes, you may do so by (i)
following the instructions provided in our marketing communications, or (ii)
indicating your preferences on the relevant account profile/preferences section
(such as Your Account), or (iii) referring to the instructions provided in the
Contact Us section below. In the event you opt-out, we will share your
preference with applicable third parties as appropriate. You will continue to
receive transactional communications about your account and the Pitney Bowes
products and services which you own, lease, rent, and license or to which you
subscribe.

Some of our products and services contain settings that allow users or
administrators to control how the products collect information. If you wish to
request changes to your Personal Information, you may do so by (i) indicating
your preferences on the relevant account profile/preferences section (such as
Your Account), or (ii) referring to the instructions provided in the Contact Us
section below. Please note, by electing to not share certain Personal
Information with us, we may be unable to provide you with all of the
functionality we offer through our Sites.



12. YOUR RIGHTS TO ACCESS PERSONAL INFORMATION


Where required by law, you may as it relates to your Personal Information (i)
request access, (ii) make corrections, (iii) request deletion, (iv) restrict,
(v) object to processing, or (vi) request copies. When accessing or updating
your Personal Information, we may ask you to verify your identity before we can
act on your request.  Please note that we may reject requests, or limit the
information we provide access to, if we determine it could risk the privacy of
others or if unreasonable or repetitive, or if it would require disproportionate
effort.  As permitted by law, we may charge a reasonable fee for providing
access to Personal Information, but we do not charge for lodging a request for
access. If you would like to make a request, please use the contact information
in Section 14. 


13. CHANGES TO THIS PRIVACY STATEMENT


Pitney Bowes may change this Privacy Statement from time to time and at its
discretion. We will indicate at the top of the Privacy Statement when it was
most recently updated. We will not use your Personal Information in ways that
differ materially from this Privacy Statement without prior notice to you, and
in no event will we use your Personal Information in ways prohibited by law.
Your continued use of our Sites indicates your consent to this Privacy Statement
and any amended version of it.



14. CONTACT US


To opt-out of marketing communications, click here to Unsubscribe and you will
be removed from Pitney Bowes promotional/marketing email lists. Please note, if
you are a Pitney Bowes customer, you will continue to receive transactional
communications about your account and the Pitney Bowes products and services
which you own, lease, rent, and license or to which you subscribe.

If you would like to make changes to your Personal Information (such as address
information and phone number) click here.

If you have any questions or comments about this Privacy Statement, please
contact us at:

Global Data Protection Office
c/o Pitney Bowes Inc.
3001 Summer St
Stamford, CT USA 06926-0700

or

Email us @ privacyoffice@pb.com

Please see below for contact information for the following countries, which
should be used if you have a question, comment or complaint about this Privacy
Statement for your specific country:

Australia

Contact Us

If you have any questions, or if you believe that we have not complied with our
obligations under the Privacy Act (and, in particular, the Australian Privacy
Principals), or if you believe that the Personal Information that we hold about
you has been compromised in any way, please contact us as described below. We
will respond to any question or complaint as soon as possible.

Global Data Protection Office
c/o Pitney Bowes Australia Pty Ltd
Level 1, 68 Waterloo Road, Macquarie Park,
NSW 2113, Australia


or

Email us @ privacymatters.au@pb.com

Tel: +61 (0)2 9475 3500

If you are dissatisfied with our response, you may direct your complaint to the
Office of the Australian Information Commissioner by email
at enquiries@oaic.gov.au or by telephone on 1300 363 992.

Brazil

Contact Us

If you have any questions or concerns about this Privacy Statement or our
compliance with the the Brazilian General Data Protection Regulation (LGPD),
please contact us as described below. We will respond to your request as soon as
possible.

Data Protection Office
c/o Pitney Bowes Brasil Equipamentos e Serviços Ltda.
Alameda Tocantins, 630 – Galpão 3 – Bloco Tocantins – Condomínio Múltiplo 3,
Bairro Alphaville
Centro Industrial e Empresarial, CEP: 06455-020 - Barueri / SP
Att: Marcel Cordeiro

Or

Email us @
Local Officer: marcel.cordeiro@pb.com
Global Data Protection Office: privacyoffice@pb.com
Tel:  +55 11 2348-8860

Germany

Contact Us

If you have any questions or concerns about this Privacy Statement, please
contact us at:

Global Data Protection Office
c/o Pitney Bowes Germany GmbH 
Poststr. 4-6 
D-64293 Darmstadt

Or

Email us @ datenschutzbeauftragter@pb.com

India

Contact Us

If you have any questions or concerns about this Privacy Statement, please
contact us at:

Global Data Protection Office
c/o Pitney Bowes Software India Pvt. Ltd.
5th Floor, Tower- B, Logix Cyber Park,
C 28-29, Sector-62,  Noida – 201307
Attn: Ruchi Bhalla

Or email

Local Grievance Officer @ ruchi.bhalla@pb.com
Global Data Protection Office @ privacyoffice@pb.com

Japan

Contact Us

If you have any questions or concerns about this Privacy Statement, please
contact us at:

Pitney Bowes Japan Co., Ltd.
Gotenyama Trust Tower 12F,
4-7-35 Kitashinagawa,
Shinagawa-ku, Tokyo

Call: 03-5657-1200

Or email

Global Data Protection Office @ privacyoffice@pb.com

 

Last reviewed on March 29, 2023
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