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Submitted URL:
http://www.mdunemployment.com/
Effective URL:
http://www.labor.maryland.gov/employment/unemployment.shtml
Submission: On August 31 via manual (August 31st 2022, 11:48:27 pm UTC) from US — Scanned from DE

Form analysis
2 forms found in the DOM

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    <option value="ChineseS">Chinese - Simplified</option>
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  <div id="English" class="Disclaimer">
    <h2>Google Translate Disclaimer</h2>
    <p>The Maryland Department of Information Technology (“DoIT”) offers translations of the content through Google Translate. Because Google Translate is an external website, DoIT does not control the quality or accuracy of translated content. All
      DoIT content is filtered through Google Translate which may result in unexpected and unpredictable degradation of portions of text, images and the general appearance on translated pages. Google Translate may maintain unique privacy and use
      policies. These policies are not controlled by DoIT and are not associated with DoIT’s privacy and use policies. After selecting a translation option, users will be notified that they are leaving DoIT’s website. Users should consult the
      original English content on DoIT’s website if there are any questions about the translated content.</p>
    <p>DoIT uses Google Translate to provide language translations of its content. Google Translate is a free, automated service that relies on data and technology to provide its translations. The Google Translate feature is provided for
      informational purposes only. Translations cannot be guaranteed as exact or without the inclusion of incorrect or inappropriate language. Google Translate is a third-party service and site users will be leaving DoIT to utilize translated
      content. As such, DoIT does not guarantee and does not accept responsibility for, the accuracy, reliability, or performance of this service nor the limitations provided by this service, such as the inability to translate specific files like
      PDFs and graphics (e.g. .jpgs, .gifs, etc.).</p>
    <p>DoIT provides Google Translate as an online tool for its users, but DoIT does not directly endorse the website or imply that it is the only solution available to users. All site visitors may choose to use alternate tools for their translation
      needs. Any individuals or parties that use DoIT content in translated form, whether by Google Translate or by any other translation services, do so at their own risk. DoIT is not liable for any loss or damages arising out of, or issues related
      to, the use of or reliance on translated content. DoIT assumes no liability for any site visitor’s activities in connection with use of the Google Translate functionality or content.</p>
    <p>The Google Translate service is a means by which DoIT offers translations of content and is meant solely for the convenience of non-English speaking users of the website. The translated content is provided directly and dynamically by Google;
      DoIT has no direct control over the translated content as it appears using this tool. Therefore, in all contexts, the English content, as directly provided by DoIT is to be held authoritative.</p>
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  <div id="Spanish" class="Disclaimer" style="display:none;">
    <h2>Exención de Responsabilidad del Traductor Google</h2>
    <p>El Departamento de Tecnología de la Información de Maryland (DoIT, siglas en inglés) ofrece traducciones del contenido a través del Traductor Google (Google Translate). Debido a que el Traductor Google es un sitio web externo, el DoIT no
      controla la calidad o exactitud del contenido traducido. Todo el contenido del DoIT es filtrado a través del Traductor Google lo que puede resultar en una degradación inesperada o impredecible de porciones del texto, imágenes y la apariencia
      general de las páginas traducidas. El Traductor Google puede mantener una política de uso y privacidad únicas. Estas políticas no son controladas por el DoIT y no están asociadas con las políticas de privacidad y uso del DoIT. Después de
      seleccionar una opción de traducción, los usuarios serán notificados de que están abandonando el sitio web del DoIT. Los usuarios deben consultar el contenido original en inglés en el sitio web del DoIT si tienen alguna pregunta acerca del
      contenido traducido.</p>
    <p>El DoIT usa el Traductor Google para proporcionar traducciones lingüísticas de su contenido. El Traductor Google es un servicio gratis y automatizado que se basa en datos y tecnología para proporcionar sus traducciones. La función del
      Traductor Google es proporcionada solamente para propósitos informativos. Las traducciones no pueden ser garantizadas como exactas o sin la inclusión de lenguaje incorrecto o inapropiado. El Traductor Google es un servicio de terceros y los
      usuarios del sitio dejarán al DoIT para utilizar el contenido traducido. Como tal, el DoIT no garantiza y no acepta responsabilidad por la exactitud, confiabilidad o desempeño de este servicio o de las limitaciones proporcionadas por este
      servicio, tales como la inhabilidad de traducir archivos específicos como PDF y gráficos (p.e. .jpgs, .gifs, etc.).</p>
    <p>El DoIT proporciona el Traductor Google como una herramienta en línea para sus usuarios, pero el DoIT no endosa directamente el sitio web o implica que es la única solución disponible para los usuarios. Todos los visitantes al sitio pueden
      escoger usar herramientas alternativas para sus necesidades de traducción. Cualquier persona que utilice el contenido del DoIT en su forma traducida, ya sea por el Traductor Google o por cualquier otro servicio de traducción, lo hace bajo su
      propio riesgo. El DoIT no es responsable por ninguna pérdida o daño que surja de, o problemas relacionados con el uso o dependencia del contenido traducido. El DoIT no asume ninguna responsabilidad por las actividades de los visitantes del
      sitio en conexión con el uso de la funcionalidad o contenido del Traductor Google.</p>
    <p>El servicio del Traductor Google es un medio por el cual el DoIT ofrece traducciones de contenido y está destinado solamente para la conveniencia de los usuarios del sitio web que no hablan inglés. El contenido traducido es proporcionado
      directa y dinámicamente por Google; el DoIT no tiene control directo sobre el contenido traducido tal y como aparece utilizando esta herramienta. Por lo tanto, en todos los contextos, el contenido en inglés, tal y como se proporciona por el
      DoIT será considerado como el autorizado.</p>
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  <div id="ChineseS" class="Disclaimer" style="display:none;">
    <h2>Google翻译免责声明</h2>
    <p>马里兰州信息技术部（DoIT）通过Google翻译（Google
      Translate）为其网站使用者提供网站内容翻译。由于Google翻译是一个外部网站，因此DoIT无法控制翻译内容的质量或准确性。所有经翻译的DoIT网站内容通过Google翻译过滤，因此有可能出现无法预期的某些文本内容、图像以及翻译页面被破坏的情况。Google翻译有可能保留独特的隐私权和使用政策。DoIT并不控制这些政策，且它们与DoIT本身的隐私权和使用政策无关。在做需要翻译的选择后，使用者将被告知其将离开DoIT网站。如果使用者对翻译后的内容有任何疑问，应以DoIT网站上的英文原文为准。
    </p>
    <p>
      DoIT使用Google翻译为其网站内容提供语言翻译服务。Google翻译是一项免费的自动服务，其依靠相关数据和技术来提供翻译服务。提供Google翻译服务的目的仅为提供相关信息，因此DoIT无法保证翻译后的内容与原文完全相同或不包含任何不正确或不适宜的语言。Google翻译是一项第三方服务，而DoIT网站使用者将离开DoIT网站以便查阅翻译后的内容。因此，DoIT并不保证这项服务的准确性、可靠性、质量和局限性（如这项服务无法翻译PDF、图形（如jpgs、gifs等）格式的文件），也不对此负责。
    </p>
    <p>Google翻译是DoIT为其网站使用者提供的一种网上工具。尽管如此，DoIT并不直接为该网站服务提供担保，也不表明使用者只能使用Google翻译提供的服务。所有DoIT网站访问者可以选择使用其它工具以满足其翻译需要。任何使用翻译后（无论是通过Google翻译还是通过其它翻译服务）的DoIT网站内容的个人或机构应自行承担风险。DoIT不对因使用或依赖翻译后的内容所造成的损失、损害或问题负责。DoIT不对任何网站访问者与使用Google翻译功能或内容相关的活动负责。</p>
    <p>Google翻译服务是DoIT为其网站使用者提供的一种翻译工具，其唯一的目的是为英语非母语的网站使用者提供方便。Google直接提供动态的内容翻译服务，而DoIT不直接控制翻译后的内容，即使其使用该工具。因此，在各种情况下，使用者应以DoIT为其直接提供的英文内容为准。</p>
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  <div id="ChineseT" class="Disclaimer" style="display:none;">
    <h2>Google翻譯免責聲明</h2>
    <p>馬里蘭州信息技術部（DoIT）通過Google翻譯（Google Translate）為其網站使用者提供網站內容翻譯。由於Google翻譯是一個外部網站，因此DoIT無法控制翻譯內容的質量或準確性。所有經翻譯的DoIT網站內容通過Google翻譯過濾，因此有可能出現無法預期的某些文本內容、圖像以及翻譯頁面被破壞的情況。
      Google翻譯有可能保留特定的隱私權和使用政策。這些政策不受DoIT控制，且與DoIT本身的隱私權和使用政策無關。在選擇需要翻譯的内容後，使用者將被告知其將離開DoIT網站。如果使用者對翻譯後的內容有任何疑問，應以DoIT網站上的英文原文為準。</p>
    <p>DoIT使用Google翻譯為其網站內容提供語言翻譯服務。 Google翻譯依靠相關數據和技術提供免費的自動化翻譯服務。提供Google翻譯服務的目的僅為提供相關信息，因此DoIT無法保證翻譯後的內容與原文完全相同或不包含任何不正確或不適宜的語言。
      Google翻譯是一項第三方服務，且DoIT網站使用者將離開DoIT網站才能查閱翻譯後的內容。因此，DoIT並不保證這項服務的準確性、可靠性、質量或局限性（比如，這項服務無法翻譯PDF、圖形（如jpgs、gifs等）等格式的文件），也不對此負責。</p>
    <p>Google翻譯是DoIT為其網站使用者提供的一項網上工具。儘管如此，DoIT並不直接為該網站服務提供擔保，也不表明使用者只能使用Google翻譯提供的服務。所有DoIT網站訪問者可以選擇使用其它工具以滿足其翻譯需要。任何使用翻譯後（無論是通過Google翻譯還是通過其它翻譯服務）的DoIT網站內容的個人或機構應自行承擔風險。 DoIT不對因使用或依賴翻譯後的內容所造成的損失、損害或問題負責。 DoIT不對任何網站訪問者與使用Google翻譯功能或內容相關的活動負責。</p>
    <p>Google翻譯服務是DoIT為其網站使用者提供的一項翻譯工具，其唯一的目的是為英語非母語的網站使用者提供方便。 Google直接提供動態的內容翻譯服務，而DoIT不直接控制翻譯後的內容，即使其使用該工具。因此，在各種情況下，使用者應以DoIT為其直接提供的英文內容為準。</p>
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 * Division of Unemployment Detected Over 500,000 Potentially Fraudulent
   Unemployment Claims  
 * Report UI Fraud in Maryland
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 * Tax Planning Note for Claimants


DIVISION OF UNEMPLOYMENT INSURANCE


LABOR DAY - HOLIDAY MESSAGE

The Maryland Division of Unemployment Insurance offices and claim centers will
be closed on Monday, September 5, 2022, in observance of the Labor Day holiday.
We will resume our normal operations on Tuesday, September 6, 2022.

Please note that due to the holiday and bank closures, your benefit payment may
be delayed.

Claimants may continue to file weekly claim certifications while state offices
are closed through the BEACON portal, available at https://beacon.labor.md.gov/.
If you have questions, please contact the Division of Unemployment Insurance by
calling 667-207-6520 during normal business hours.



LIMITED VIRTUAL-KIOSK SERVICES AVAILABLE BY APPOINTMENT FOR UNEMPLOYMENT
INSURANCE QUESTIONS

The Maryland Department of Labor is now offering limited virtual-kiosk services
for questions regarding your Unemployment Insurance claim by appointment only.
Please call our call center at 667-207-6520 so that they can assist you in
scheduling an appointment.

In order to better serve you, please ensure that at the time of your
appointment, you are in a location where you will not be interrupted and that
you have access to your BEACON portal.



NEW LIVE AGENT HOURS

Effective Tuesday, May 31, 2022, hours of operations for live claims agents are
8:00 a.m. to 4:00 p.m., Monday through Friday. To reach a live claims agent,
call 667-207-6520 or use the Virtual Assistant’s Live Chat feature during normal
hours of operation.

To use the Live Chat feature, select the blue “Chat with us” button at the
bottom right of the Maryland Division of Unemployment Insurance homepage
(www.MDunemployment.com) and then type "speak with an agent."

Claimants may use the BEACON 2.0 unemployment insurance system to complete
several unemployment tasks online, 24/7. For more information, see the BEACON
2.0 for Claimants flyer and the BEACON 2.0 Tutorial Videos webpage. To file a
weekly claim certification outside of normal business hours, call the IVR system
at 410-949-0022.



IMPORTANT FRAUD ALERT

The Maryland Department of Labor continues to uncover fraud scams in which
fraudsters are impersonating the Division in e-mail correspondence and text
messages. 

If you receive an email or text message that appears to be from the Maryland
Department of Labor DO NOT click on any links in the correspondence. To complete
any required unemployment insurance tasks:

 * log in to the BEACON claimant portal directly by typing the following web
   address into your browser
   (https://beacon.labor.maryland.gov/beacon/claimant-page.html), or
    
 * use the MD Unemployment for Claimants mobile app.

If you believe that your information has been used to fraudulently file an
unemployment insurance claim in Maryland, complete the Request for Investigation
of Unemployment Insurance Fraud form and e-mail it to ui.fraud@maryland.gov.

Note: If you received a 1099-G form but did not collect unemployment insurance
benefits in 2021, complete this affidavit form and e-mail it, along with a copy
of your picture ID, to dlui1099-labor@maryland.gov.



For additional information about unemployment insurance scams and protecting
yourself, see the Maryland Department of Labor and Maryland State Police
information.



1099-G INFORMATION FOR TAX YEAR 2021

Tax form 1099-G (Statement for Recipients of Certain Government Payments) is
issued to any individual who received unemployment insurance (UI) benefits for
the prior calendar year. For a claimant who received UI benefits in Maryland,
the 1099-G reflects the total Maryland UI benefit payment amount that was issued
within that calendar year. This may be different from the week of unemployment
for which the benefits were paid.

1099-Gs are issued for the prior calendar year. The Maryland Division of
Unemployment Insurance will post 1099-G forms in BEACON for the 2021 calendar
year by January 31, 2022.

If you did not consent to receive your 1099-G tax form only electronically (via
BEACON) the form will be sent to you via U.S. mail to the address on file in
your BEACON portal. The Division expects to begin mailing the 1099-G tax forms
in January 2022 and to complete the task by early February 2022.
The 1099-G will also be available in BEACON 2.0. 1099-Gs are only issued to the
individual to whom benefits were paid.

Note: If a claimant moved since filing for UI benefits, the claimant’s 1099-G
may NOT be forwarded by the United States Postal Service. The Benefit Payment
Control unit cannot update the claimant’s mailing address. To change the mailing
address for the 1099-G, claimants must update their personal information in the
BEACON portal, on the MD Unemployment for Claimants mobile app, or by contacting
a claims agent at 667-207-6520.     
Claimants may request a duplicate paper 1099-G form sent by mail (after 1099-G
forms are issued), by emailing the Benefit Payment Control Unit at
dlui1099-labor@maryland.gov.

Note: If an individual receives a 1099-G tax form, but did not apply for or
receive Maryland UI benefits in 2021, the individual should complete this
Affidavit form and email it, along with a copy of a picture ID, to
dlui1099-labor@maryland.gov for review.

For additional information about the 1099-G tax form, see the 1099-G Information
for Tax Year 2021 FAQs  and the IRS page on unemployment compensation.

To learn about FREE tax preparation services, see the CASH Campaign of Maryland
web page, and for information about assistance with health care coverage, see
the Maryland Health Connection webpage.



EMPLOYER PAYMENT DEFERMENT UNDER RELIEF ACT ENDED FOR CALENDAR YEAR 2021

Payment deferment under the RELIEF Act ended on December 31, 2021, for calendar
year 2021. Under the state RELIEF Act, contributory and reimbursable employers
(with fewer than 50 employees) could elect to defer their unemployment insurance
(UI) payments for the first three quarters of calendar year 2021. Contributory
and reimbursable employers who deferred payments for calendar year 2021 are
required to pay the outstanding payments by the due dates described below.

For Contributory Employers (that employ fewer than 50 individuals):

 * Deferment of payments for Quarter 1, Quarter 2, and Quarter 3 of calendar
   year 2021 ended on December 31, 2021.
    
 * All outstanding payments for Quarter 1, Quarter 2, and Quarter 3 of calendar
   year 2021 which were deferred under the RELIEF Act are due by January 31,
   2022.
    
 * Failure to pay outstanding contributions/taxes by January 31, 2022, will
   impact and reduce a contributory employer’s FUTA tax credit. This will result
   in an increase in the amount owed in federal unemployment insurance tax.
    
   * Note : Under the RELIEF Act, contributory employers with fewer than 50
     employees can defer payments for Quarter 1, Quarter 2, and Quarter 3 of
     calendar year 2022 until January 31, 2023.

For Reimbursable Employers (that employ fewer than 50 individuals):

 * Deferment of payments for Quarter 1, Quarter 2, and Quarter 3 of calendar
   year 2021 ended on December 31, 2021.
    
 * All outstanding payments for Quarter 1, Quarter 2, and Quarter 3 of calendar
   year 2021 which were deferred under the RELIEF Act are due 30 days after the
   fourth quarter Benefit Charge Statement of 2021 is issued.
    
   * Example: If the fourth quarter Benefit Charge Statement for 2021 is issued
     on January 28, 2022, reimbursable employers would have until February 28,
     2022, to pay any outstanding amounts that were deferred for calendar year
     2021 under the RELIEF Act.
      
   * Note: The fourth quarter Benefit Charge Statements will be issued in late
     January 2022. 

If you have any questions, please call the Employer Call Center at 410-949-0033.



TEMPORARY FEDERAL PANDEMIC UI PROGRAMS ENDED ON SEPTEMBER 4, 2021

The temporary, federal unemployment insurance programs (Pandemic Unemployment
Assistance (PUA), Federal Pandemic Unemployment Compensation (FPUC), Pandemic
Emergency Unemployment Compensation (PEUC), and Mixed Earner Unemployment
Compensation Program (MEUC) expired the week ending Saturday, September 4, 2021.
No payments of PUA, FPUC, PEUC, or MEUC benefits will be made for any weeks of
unemployment ending after September 4, 2021, even if you have a PUA or PEUC
balance in your BEACON portal.

Processing of Claims for Weeks Ending on or Before September 4
Claims that include weeks of eligibility that end on or before September 4 will
be processed even after the federal programs expire. Claimants will receive
benefits for all weeks they are determined to be eligible for, even if a
determination of eligibility occurs after September 4. If you are waiting to
receive an eligibility determination for any of these four federal programs, the
Department will ensure that you receive all payments owed to you for those
weeks. If claimants receive an eligibility determination for weeks of regular
State unemployment insurance ending before September 4, 2021, that allows them
to apply for PUA for any of those weeks, they may do so by calling a live claims
agent at 667-207-6520.



FEDERAL PANDEMIC UNEMPLOYMENT INSURANCE PROGRAMS

Overview of Programs

Pandemic Unemployment Assistance (PUA)

 * Provides benefits for claimants who are ineligible for regular UI and
   unemployed due to a COVID-19 related reason. This includes gig workers,
   independent contractors, the self-employed, and those with insufficient work
   history.
    * Per new USDOL guidelines, eligibility for PUA has been expanded to
      include:
       * Individuals who were denied unemployment benefits because they refused
         to return to work or refused an offer of work at a worksite that, in
         either rinstance, is not in compliance with local, state, or national
         health and safety standards directly related to COVID-19;
       * Individuals who provide services to an educational institution or
         educational service agency and are unemployed or partially unemployed
         because of volatility in the work schedule that is directly caused by
         the COVID-19 public health emergency (this includes, but is not limited
         to, changes in schedules and partial closures); and
       * Individuals experiencing a reduction of hours or a temporary or
         permanent layoff as a direct result of the Covid-19 public health
         emergency.

 * Claimants are required to provide proof of their employment in order to be
   eligible for PUA.
 * All PUA claimants will receive an action item in their BEACON portals. Learn
   more about the proof of employment requirement.
 * The last payable week for the PUA program was the week ending Saturday,
   September 4, 2021.

Federal Pandemic Unemployment Compensation (FPUC)

 * Provides an additional $300 per week for claimants who receive at least $1 in
   benefits under another unemployment insurance program: (Regular UI;
   Unemployment Compensation for Federal Employees (UCFE); Unemployment
   Compensation for Ex-Servicemembers (UCX); Pandemic Emergency Unemployment
   Compensation (PEUC); Pandemic Unemployment Assistance (PUA); Extended
   Benefits (EB); Short-Time Compensation (STC) (called Worksharing in
   Maryland); and Trade Readjustment Allowances (TRA).
 * All claimants who are eligible to receive benefits (including regular UI
   claimants) will automatically receive the $300 FPUC amount for the duration
   of the federal benefits programs.
 * The last payable week for the FPUC program was the week ending Saturday,
   September 4, 2021.
   

Pandemic Emergency Unemployment Compensation (PEUC)

 * Provides benefits to claimants after they have exhausted their Regular UI
   benefits.
 * Regular UI benefits must have been exhausted on or after July 1, 2019.
 * The last payable week for the PEUC program was the week ending Saturday,
   September 4, 2021.

Mixed Earner Unemployment Compensation Program (MEUC)

 * Provides an additional $100 weekly benefit payment to claimants that are
   receiving Regular UI, PEUC, EB, or Work Sharing benefits. It is NOT available
   to PUA claimants.
 * To be eligible, claimants must have earned both employment wages and
   self-employment income (at least $5,000 in NET SELF-EMPLOYMENT income in the
   completed taxable year prior to their Regular UI application).
 * Claimants must provide documentation substantiating their self-employment
   income.
 * Labor began accepting applications for the MEUC program on Monday, March 1,
   2021, and began making MEUC payments on Friday, March 12, 2021. Claimants
   will receive payment backdated to their earliest date of eligibility. All
   potentially eligible claimants will be notified.
 * The last payable week for the MEUC program was the week ending Saturday,
   September 4, 2021.




WORK SEARCH REQUIREMENT REINSTATED

On Sunday, July 4, Maryland LABOR reinstated the standard active search for work
requirement for all claimants receiving regular unemployment insurance (UI)
benefits. Claimants receiving benefits under the Pandemic Unemployment
Assistance (PUA) and Pandemic Emergency Unemployment Compensation (PEUC) federal
programs must meet the active search for work requirement beginning Sunday, July
18, 2021.

All claimants must actively search for work by completing at least three valid
reemployment activities each week, which must include at least one job contact.
Claimants must satisfy the active search for work requirement to maintain their
eligibility for UI benefits.

Valid reemployment activities are intended to help a claimant become reemployed
and remove potential barriers to employment. Qualifying activities include, but
are not limited to: activities completed through the Maryland Workforce Exchange
(MWE), such as setting up a virtual recruiter or completing a skills
self-assessment; attending networking events; creating a résumé in MWE; and
attending employment events (e.g., job fairs, hiring events) held by the
Maryland Division of Workforce Development and Adult Learning (DWDAL). For a
full list, see Maryland's Valid Reemployment Activities.

Job contacts refer to actions a claimant takes to contact employers in an
attempt to secure employment. Acceptable job contacts include: submitting a job
application to an employer (in person, email, online, fax); interviewing for a
job; or completing a pre-screening for a job interview; among other actions.

As part of the active search for work requirement, claimants must complete a
one-time registration with MWE and submit their completed job contacts and valid
reemployment activities each week in the Job Contact and Reemployment Activity
log (formerly known as the Work Search Log), located within MWE.

For detailed instructions about MWE registration and submitting job contacts and
valid reemployment activities, see the Maryland Work Search Requirements web
page, the Job Contact and Reemployment Activity Log video tutorial for using the
log.

To learn more about the active search for work requirement, see the Work Search
FAQs on the DUI website.



CHAT WITH A LIVE AGENT

Claimants can conveniently chat online with a live agent to receive help with
their unemployment insurance inquiries. To chat with a live agent, please select
the blue “Chat with us” button at the bottom right of the homepage and then type
"speak with an agent." For live agent hours, see the Claimant Contact
Information webpage.

Claimants can also chat with Labor’s Virtual Assistant Dayne, which can provide
immediate answers to common inquiries or direct claimants to relevant resources
about filing a new claim, extending benefits, receiving benefit payments, and
more. The Virtual Assistant is available 24/7. The Virtual Assistant has handled
more than 18.8 million messages and 3.1 million conversations, with an average
of 10,400 conversations daily.



FRAUDULENT UNEMPLOYMENT INSURANCE ACTIVITY

Report Fraud

With the record number of unemployment insurance claims filed during the
COVID-19 pandemic, Maryland, and states across the entire country, have seen an
increase in activity by bad actors and fraudsters using illegally obtained data
to file fraudulent unemployment insurance claims. Please note that there has
been NO breach in our BEACON unemployment system.

If you believe that your information has been used to fraudulently file an
unemployment insurance claim, please contact the Division of Unemployment
Insurance’s Benefit Payment Control Unit by completing a “Request for
Investigation of Unemployment Insurance Fraud” form and e-mailing it to
ui.fraud@maryland.gov.

If you received a 1099-G tax form, but did not apply for unemployment insurance
benefits in Maryland in 2020, then please complete this Affidavit form and
submit it along with picture ID to the Benefit Payment Control Unit by e-mailing
dlui1099-labor@maryland.gov.

If you are an employer and believe a fraudulent claim has been charged to your
account, please file a benefit charge protest through your employer portal.

If you believe fraudulent transactions have been made on your Bank of America
Debit Card, please contact the Debit Card Customer Service Center at
1-855-847-2029 to file a report and request a replacement card.

Avoid Scams

We have been alerted to a number of potential scam operations that are
attempting to prey on unemployment insurance claimants. To help you distinguish
between legitimate assistance from Maryland Division of Unemployment Insurance
(DUI) staff and fraudulent assistance from a potential scammer, please remember
the following:

 * DUI will never request or require payment for assistance with unemployment
   insurance, especially not through apps like Venmo or Cashapp.
 * DUI staff will not provide assistance to claimants through direct message on
   social media platforms like Facebook, Twitter, or LinkedIn.
 * DUI will never arrange for an adjudication or fact-finding interview over any
   teleconferencing platform, such as Zoom, BlueJeans, Google Hangout Meets, or
   Skype.
 * DUI does not provide assistance through text message and will not send any
   links asking a claimant to verify their account through text.
 * DUI will never ask for your bank account number, debit card number, or credit
   card number over e-mail or on social media
 * DUI will never request your BEACON password over e-mail.
 * All e-mails from legitimate DUI staff will come from a @maryland.gov e-mail
   address.
 * Do not provide any sensitive information related to your Maryland
   unemployment insurance claim by e-mail unless it is to a @maryland.gov e-mail
   address.

Avoid Scams on Social Media

Please be aware of pages and scammers on social media pretending to be the
Maryland Department of Labor. Scammers are replicating the Maryland Department
of Labor’s social media pages, directly messaging claimants, and attempting to
steal their identity by asking for their personal information. These pages are
particularly targeting members of unemployment groups on Facebook.

Fraudulent pages may look similar, but are newly created, do not have a lengthy
history of posts, spelled differently (often with typos), and not verified with
a blue check mark. “Maryland department of labour” is an example of a fraudulent
page that looks similar, but is spelled differently. If you find a fraudulent
page, please report it to the social media platform immediately and DO NOT
respond to their messages.

Links to the Maryland Department of Labor’s official government agency social
media pages can be found below:

 * Facebook - Maryland Department of Labor
 * Twitter - @MD_Labor
 * LinkedIn - Maryland Department of Labor

Identity Theft Resources

If you believe you have been a victim of identity theft, please read the
Maryland State Police's Identity Theft Protection Quick Guide. For more
information about identity theft, please visit the Commissioner of Financial
Regulation identity theft page.



RELIEF ACT OF 2021

Governor Larry Hogan recently signed the bipartisan RELIEF Act of 2021, which
will provide more than $1 billion in tax relief and economic stimulus funds to
Maryland residents, small businesses, and unemployed workers. The RELIEF Act was
enacted to help Marylanders who are struggling as a result of the COVID-19
pandemic.

Assistance for Unemployed Workers

 * Repeals state and local income taxes on unemployment insurance benefits for
   the 2020 and 2021 tax years for claimants who meet certain household income
   requirements (federal adjusted gross income of less than $75,000 for
   individuals, or $100,000 for married couples filing jointly). This tax relief
   effort will result in a $400 million savings for unemployed workers. Any
   questions about unemployment insurance benefit taxes need to be directed to:
   Comptroller’s Taxpayer Services Division at taxhelp@marylandtaxes.gov or via
   phone at 1-833-345-0787.
    
 * The Comptroller of Maryland shall provide a $1,000 grant to any individual
   whose claim for unemployment benefits is pending a determination of
   eligibility and has been in adjudication for at least 30 days, except for a
   claim where the failure to determine eligibility is related to an allegation
   of fraud. The Comptroller will mail eligible claimants a paper check. If you
   do not receive a check from the Comptroller, you were not on the list of
   eligible claimants sent as of March 3. Claimants are only entitled to receive
   one grant per person. This grant is in no way a determination of eligibility
   for benefits. Qualifying claimants do not need to take any action to receive
   the grant. For more information, select the Maryland Office of the
   Comptroller RELIEF Act Frequently Asked Questions.

Assistance for Employers

 * The Division of Unemployment Insurance (DUI) will calculate tax rates for
   contributory employers based on their pre-pandemic experience, using the
   computation date, July 1, 2019, and using the normal computation date. These
   employers will receive the lower of the two rates. This provision will be in
   effect through the 2nd July after Governor Hogan lifts the state of
   emergency.
    
 * Contributory employers with fewer than 50 employees have the option to defer
   submitting their contribution and employment reports for the first 3 quarters
   of calendar year 2021. If an employer elects to do so, they can defer payment
   until the due date for the 4th quarter of 2021: January 31, 2022.
    
 * Reimbursable employers with fewer than 50 employees may elect to defer
   payment of their bills for the first 3 quarters of 2021. Employers who choose
   to defer these payments must pay them on the due date for the fourth quarter
   of 2021. Reimbursable employers with fewer than 50 employees may receive
   authorization from DUI to defer payments for the calendar year 2022 until a
   date which DUI will establish. Employers will not be considered delinquent or
   charged interest payments for the deferral period.




BEACON 2.0 SYSTEM


OVERVIEW

The fully modernized BEACON 2.0 unemployment insurance system launched in
September 2020 for claimants and for employers.

 * Claimant BEACON application
 * Employer BEACON application
 * Third party agents BEACON application

BEACON 2.0 integrates all benefits, appeals, and tax functions of the
unemployment insurance system. BEACON 2.0 replaced a legacy mainframe IT system
that was several decades old.


CLAIMANT PORTAL USER GUIDE AND GLOSSARY

The Claimant Portal User Guide and Glossary are available to help unemployment
insurance claimants navigate their BEACON accounts, and learn more about the
information and features available.


DOWNLOAD THE CLAIMANT MOBILE APP

The BEACON mobile app called “MD Unemployment for Claimants” is available to
download for free from the iOS App Store or Google Play Store. The mobile app
allows claimants to easily file their weekly claim certifications, view and
update claimant information, and more directly from their mobile device. To
download the app in the iOS App Store, please visit
https://bit.ly/AppleMDBEACON. To download the app in the Google Play Store,
please visit https://bit.ly/GoogleMDBEACON.





NEED HELP?

For questions regarding BEACON 2.0, call an agent at 667-207-6520.


FEATURES

The new BEACON 2.0 system offers dozens of new features and will greatly improve
the user experience for both claimants and employers. Check out the new
functionalities and upgraded features below:

New Features for Claimants

Claimants will now be able to:

 * Receive immediate updates regarding their claim status, including up-to-date
   information about their eligibility
 * Retrieve correspondence and other claimant information
 * Review benefit payment history
 * Respond to fact-finding requests (as required) for additional information
 * Submit supporting documents for Adjudication or Appeals
 * File appeals
 * Track and pay overpayments
 * Use reemployment services
 * Maintain their portal account

Existing Features for Claimants

Claimants will still be able to:

 * Access their unemployment insurance claim 24 hours / 7 days per week
 * File initial claims for all program types:
    * Regular UI
    * Unemployment Compensation for Federal Employees (UCFE)
    * Unemployment Compensation for Ex-Servicemembers (UCX)
    * Combined Wage Claim (CWC) - Maryland and Out-of-State Claim
    * Pandemic Unemployment Assistance (PUA)
    * Pandemic Emergency Unemployment Compensation (PEUC)
    * Extended Benefits (EB)
    * Workshare Claimants
    * Trade Claimants

 * File weekly claim certifications
 * Update Account details
    * Name
    * Address
    * E-mail

 * Update requests for Tax withholding
 * Mobile App
 * Review benefit payment history

New Features for Employers

Employers will now be able to:

 * Submit required reports and information
 * Update their account information such as address, contact, and ownership
 * Access their tax rate and other UI-related information
 * Submit wage reports and pay contributions
 * Submit adjustments to previously filed wage reports
 * Respond to Requests for Separation information
 * File an Appeal
 * Submit supporting documents for Appeals or Adjudication
 * View all correspondence generated by the system
 * Set up an agent to manage their account
 * Get assistance by contacting the new employer/agent call center at
   410-949-0033 (starting Monday, September 21, 2020)
 * Mobile App coming soon

New Features for Third Party Agents

Agents will now be able to:

 * Submit a power of attorney online and access their customer’s account based
   on their privileges granted by the power of attorney
 * File wage reports on behalf of their clients
 * Make contribution payments on behalf of their clients
 * File Appeals on behalf of their clients
 * Obtain rate information for their clients
 * Get assistance by contacting the new employer/agent call center at
   410-949-0033 (starting Monday, September 21, 2020)



BEACON CLAIMANT TUTORIAL VIDEOS


BEACON EMPLOYERS AND THIRD PARTY AGENTS TUTORIAL VIDEOS



CLAIMANT AND EMPLOYER CONTACT INFORMATION

The Division of Unemployment Insurance’s website and call centers are currently
experiencing an unprecedented volume of users due to COVID-19. This may result
in longer than usual wait times. We apologize for any inconvenience and thank
you for your patience during these uncertain times.

Please be assured that Maryland does not have a waiting week like many other
states do. No matter when or how they file, Marylanders become eligible for
benefits starting the day after they separated from employment. Your payment
will be backdated to the date you became unemployed, not when your claim was
processed. If you are determined to be eligible, you will be paid for all
benefits due.


IMPORTANT CONTACT INFORMATION AND LINKS

Online Applications

We strongly encourage you to utilize our online BEACON application to file your
claim, which is available online 24/7.

 * Claimant BEACON application
 * Employer BEACON application
 * Third party agents BEACON application

Claimant Phone Number

 * To contact a live agent to file a new claim or inquire about an existing
   claim, please call 667-207-6520, toll free. For live agent hours, see the
   Claimant Contact Information webpage
 * If you call during business hours, you may provide a callback number. When an
   agent becomes available, the system will call the number and connect you with
   an agent. You may also be offered the opportunity to connect with a virtual
   agent.
    

Employer and Agent Phone Number

 * The Employer Call Center will be available beginning September 21, 2020 and
   can be reached at 410-949-0033.
 * If you need activating your employer or agent account in BEACON, please
   contact the Account Activation Hotline at 410-767-8997.
    

Connect with IVR System to File Telecerts and More

 * To connect with the new IVR system available 24/7, call 410-949-0022 or
   1-800-827-4839, toll free. Please listen carefully as the voice and many
   prompts have changed.
 * Using the Interactive Voice Response (IVR) system, claimants can file weekly
   claim certifications for both regular and pandemic unemployment insurance
   claims by phone. Claimants can also file a telecert for multiple weeks, reset
   their PIN number, check their payment status, receive filing instructions,
   and more without having to connect with a claims agent.

Virtual Agent

You may also chat with our Virtual Assistant on our Division of Unemployment
Insurance homepage. Simply click on the blue “Chat with us” bar in the lower
right hand corner of the screen. An area to type in your question will appear.

Ombudsman Inquiry Form

To submit an inquiry and reach the UI Ombudsman, please fill out the Ombudsman
Inquiry Form and e-mail it to ui.ombudsman@maryland.gov



ADDITIONAL STATE RESOURCES

If you are in need of additional financial assistance, the Office of the
Commissioner of Financial Regulation website provides information about mortgage
relief, foreclosure prevention, and student loan relief programs, as well as
other consumer resources. 

You may be eligible for additional supportive benefits and services through the
Maryland Department of Human Services (DHS). In addition to cash and food
purchasing support, you may qualify for counseling and other services. Find out
what services may be available for you by completing an initial application
online or by contacting the DHS 24-hour helpline at 1-800-332-6347.

For additional resources from the state departments of Labor, Human Resources,
and Housing and Community Development, please visit the State of Maryland
Financial Resources & Services.



QUICK LINKS

 * Assistance from the MD Dept. of Human Resources
 * Financial Help with the Cost of Health Coverage
 * Find a Job in Maryland
 * Information about Tax Benefits and FREE Tax Preparation
 * Job Dislocation: Making Smart Financial Choices after a Job Loss
 * El desempleo y sus finanzas: Cómo tomar decisiones inteligentes al perder su
   empleo
 * Employers: Pay Federal UI Taxes Online




CLAIMANT INFORMATION:

Live Agent - 667-207-6520
IVR Number – 410-949-0022
For Hearing Impaired Only:
Maryland Relay dial 711




EMPLOYER INFORMATION:

Baltimore area - 410-949-0033
Toll free within the US - 1-800-492-5524
MD Unemployment Insurance Tax MVA License Renewal - 410-767-2699
e-mail: dluiemployerassistance-labor@maryland.gov




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马里兰州信息技术部（DoIT）通过Google翻译（Google
Translate）为其网站使用者提供网站内容翻译。由于Google翻译是一个外部网站，因此DoIT无法控制翻译内容的质量或准确性。所有经翻译的DoIT网站内容通过Google翻译过滤，因此有可能出现无法预期的某些文本内容、图像以及翻译页面被破坏的情况。Google翻译有可能保留独特的隐私权和使用政策。DoIT并不控制这些政策，且它们与DoIT本身的隐私权和使用政策无关。在做需要翻译的选择后，使用者将被告知其将离开DoIT网站。如果使用者对翻译后的内容有任何疑问，应以DoIT网站上的英文原文为准。

DoIT使用Google翻译为其网站内容提供语言翻译服务。Google翻译是一项免费的自动服务，其依靠相关数据和技术来提供翻译服务。提供Google翻译服务的目的仅为提供相关信息，因此DoIT无法保证翻译后的内容与原文完全相同或不包含任何不正确或不适宜的语言。Google翻译是一项第三方服务，而DoIT网站使用者将离开DoIT网站以便查阅翻译后的内容。因此，DoIT并不保证这项服务的准确性、可靠性、质量和局限性（如这项服务无法翻译PDF、图形（如jpgs、gifs等）格式的文件），也不对此负责。

Google翻译是DoIT为其网站使用者提供的一种网上工具。尽管如此，DoIT并不直接为该网站服务提供担保，也不表明使用者只能使用Google翻译提供的服务。所有DoIT网站访问者可以选择使用其它工具以满足其翻译需要。任何使用翻译后（无论是通过Google翻译还是通过其它翻译服务）的DoIT网站内容的个人或机构应自行承担风险。DoIT不对因使用或依赖翻译后的内容所造成的损失、损害或问题负责。DoIT不对任何网站访问者与使用Google翻译功能或内容相关的活动负责。

Google翻译服务是DoIT为其网站使用者提供的一种翻译工具，其唯一的目的是为英语非母语的网站使用者提供方便。Google直接提供动态的内容翻译服务，而DoIT不直接控制翻译后的内容，即使其使用该工具。因此，在各种情况下，使用者应以DoIT为其直接提供的英文内容为准。


GOOGLE翻譯免責聲明

馬里蘭州信息技術部（DoIT）通過Google翻譯（Google
Translate）為其網站使用者提供網站內容翻譯。由於Google翻譯是一個外部網站，因此DoIT無法控制翻譯內容的質量或準確性。所有經翻譯的DoIT網站內容通過Google翻譯過濾，因此有可能出現無法預期的某些文本內容、圖像以及翻譯頁面被破壞的情況。
Google翻譯有可能保留特定的隱私權和使用政策。這些政策不受DoIT控制，且與DoIT本身的隱私權和使用政策無關。在選擇需要翻譯的内容後，使用者將被告知其將離開DoIT網站。如果使用者對翻譯後的內容有任何疑問，應以DoIT網站上的英文原文為準。

DoIT使用Google翻譯為其網站內容提供語言翻譯服務。
Google翻譯依靠相關數據和技術提供免費的自動化翻譯服務。提供Google翻譯服務的目的僅為提供相關信息，因此DoIT無法保證翻譯後的內容與原文完全相同或不包含任何不正確或不適宜的語言。
Google翻譯是一項第三方服務，且DoIT網站使用者將離開DoIT網站才能查閱翻譯後的內容。因此，DoIT並不保證這項服務的準確性、可靠性、質量或局限性（比如，這項服務無法翻譯PDF、圖形（如jpgs、gifs等）等格式的文件），也不對此負責。

Google翻譯是DoIT為其網站使用者提供的一項網上工具。儘管如此，DoIT並不直接為該網站服務提供擔保，也不表明使用者只能使用Google翻譯提供的服務。所有DoIT網站訪問者可以選擇使用其它工具以滿足其翻譯需要。任何使用翻譯後（無論是通過Google翻譯還是通過其它翻譯服務）的DoIT網站內容的個人或機構應自行承擔風險。
DoIT不對因使用或依賴翻譯後的內容所造成的損失、損害或問題負責。 DoIT不對任何網站訪問者與使用Google翻譯功能或內容相關的活動負責。

Google翻譯服務是DoIT為其網站使用者提供的一項翻譯工具，其唯一的目的是為英語非母語的網站使用者提供方便。
Google直接提供動態的內容翻譯服務，而DoIT不直接控制翻譯後的內容，即使其使用該工具。因此，在各種情況下，使用者應以DoIT為其直接提供的英文內容為準。

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