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Submitted URL: https://go.talkdesk.com/ODQzLURPRS03MTgAAAGHcQe8pYD6aowW5eSJFHjba2qfMl3ViPCiwtU9g8TGnGTKzIWr-lyxZGXrwvXYaEQoNiwdWO0=
Effective URL: https://www.talkdesk.com/about/leadership/?utm_source=email&utm_medium=email&utm_campaign=footer-email-links&mkt_tok=ODQz...
Submission: On October 13 via api from US — Scanned from DE

Form analysis 1 forms found in the DOM

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SEE HOW TALKDESK END-TO-END CONTACT CENTER SOLUTIONS PROVIDE A BETTER
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MEET THE TALKDESK LEADERSHIP, DRIVING INNOVATION IN CX.

Under the guidance of some of the brightest minds, Talkdesk has become a leader
in the customer communication space and continues to drive innovation every day.




TIAGO PAIVA

CHIEF EXECUTIVE OFFICER & FOUNDER

Tiago Paiva is the chief executive officer and founder of Talkdesk. Over the
past eleven years, he has scaled Talkdesk to more than 2,000 employees and
crossed major industry milestones, including reaching #8 on the Forbes Cloud
100. In 2022, Paiva was recognized as the UC Leader of the Year by UC Awards and
named a Globee Gold Winner for 2022 Entrepreneur of the Year. He was also
honored as a Goldman Sachs 100 Most Intriguing Entrepreneurs 2021 and received
the 2021 Entrepreneurship Award from Business Intelligence Group. Paiva earned a
Master of Science in Computer and Electrical Engineering from Instituto Superior
Técnico.



SYDNEY CAREY

CHIEF FINANCIAL OFFICER

Sydney Carey is an accomplished Chief Financial Officer (CFO) with deep public
markets, corporate finance, and strategy expertise. Carey has extensive
experience in leading public companies and pre-IPO organizations, as both an
executive and a board member. Prior to Talkdesk, Carey served as CFO at Sumo
Logic where she led the company through its initial public offering (IPO), and
previously held CFO positions at several other high-growth private SaaS
companies. Carey holds a bachelor degree in economics from Stanford University,
and is a passionate advocate for female leadership in finance/IT.



SHANE EVANS

CHIEF REVENUE OFFICER

Shane Evans is the chief revenue officer for Talkdesk, overseeing global sales,
channel, and solutions engineering teams. Evans has more than 20 years of
experience in building high-performing sales teams that enable technology
companies to drive category creation and leadership. He previously served as
interim chief executive officer and member of the board of directors for MX, an
innovative fintech company. While at MX, he helped accelerate the organization’s
growth, doubling revenue, and scaling the sales and go-to-market teams. Prior to
his work with MX, Evans held senior leadership positions with Qualtrics, PROS,
and InMoment.



KATHIE JOHNSON

CHIEF MARKETING OFFICER

Kathie Johnson has more than 20 years of international marketing experience,
most recently in executive marketing positions at Salesforce, Demandware, and
Dassault Systemes. Johnson’s work has been recognized through both domestic and
international awards, including the European Excellence Award, the Communicator
Award, IMA Impact Award, and Telly Award. She received a Master of Business
Administration in International Business and Marketing from Babson College, and
a Bachelor of Arts in English from the University of Michigan.



CHARANYA KANNAN

CHIEF PRODUCT, ENGINEERING & CUSTOMER OFFICER

Charanya (CK) Kannan is the chief product, engineering, and customer officer for
Talkdesk. Kannan oversees the product, engineering, design, marketplace,
customer success, customer services, and customer support organization. Kannan
drives product innovation and global customer strategy with the aim of further
elevating the company’s global reputation as the five-star standard for
white-glove customer service. Kannan has over 15 years of experience bringing
SaaS products to market. Prior to Talkdesk, Kannan held product leadership and
management positions with Model N, Oracle Corporation, and AT&T.



DAVID MIDDLER

CHIEF LEGAL OFFICER

David Middler is Talkdesk’s first Chief Legal Officer (CLO), bringing more than
20 years of corporate legal experience within the software technology space to
the company. Before joining Talkdesk, Middler spent 15 years at cloud software
provider Ariba, most recently as executive vice president and general counsel.
Middler helped build the legal and governance team at Ariba from startup through
Initial Public Offering (IPO) and eventually led its sale to SAP. Most recently,
Middler served as general counsel and CLO for more than six years at Cloudera,
also steering the company from startup to IPO and continued growth as a public
company.



DR. SHAUNA GERAGHTY

SENIOR VICE PRESIDENT, HEAD OF PEOPLE & OPERATIONS

As the first U.S. employee at Talkdesk, Shauna Geraghty helped scale Talkdesk’s
Marketing team, infrastructure, and activities from the ground up. In 2016, she
was tapped to build Talkdesk’s Talent Acquisition function and since then has
helped scale Talkdesk to more than 2,000 employees worldwide. Geraghty now leads
the Talkdesk People and Talent teams in their strategic focus to attract,
retain, and grow the best and brightest talent. Geraghty has a Doctorate in
Clinical Psychology and has applied foundational knowledge from the field of
psychology to help propel Talkdesk along its hyper-growth trajectory.




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Why Talkdesk
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Product
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Resources
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 * Knowledge Base
 * Talkdesk Academy
 * Developer Documentation

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