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1.800.241.6880 ext 1002Atlanta, GA | Louisville, KY | Cleveland,
OH1.800.241.6880 ext 1002Atlanta, GA | Louisville, KY | Cleveland, OH
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ERC Parts Inc.

* POS
* Restaurant POS
* myFocus Cloud Suite
* myFocus Office
* myFocus Cloud
* myFocus Loyalty
* Kitchen Display System
* Kiosks
* Reporting
* Solutions
* Drive Thru
* Drive Thru Timers
* Drive Thru Headsets
* Drive Thru Menu Boards
* Restaurant AI-Based Drive Thru Timer
* Order Confirmation Boards
* Customer Engagement
* Online Ordering
* Curbside Pickup
* Waitlist
* Digital Menu Boards
* Restaurant Delivery Software
* Payments
* Order at Table
* Contactless Payments
* Cash Management
* Restaurant Credit Card Processing
* Video Surveillance
* Services
* Headset Repair
* POS Installation and Training
* POS Project Management
* Industries
* Quick Service
* Fast Casual
* Bar and Nightclub
* Table Service
* Support
* Request Support
* How To Videos
* About
* Company
* Partners
* Meet Our Staff
* Blog
* Contact

Request a Demo

1.800.241.6880 ext 1002
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Request a Demo

Technology Solutions Powering the Top
Quick Service Brands in the Nation Learn More Request a Demo View Solutions

NAVIGATING THE NEW NORMAL TOGETHER

ERC is committed to meeting the needs of our customers while keeping your health
and safety our number one priority. We stand with the hard-working businesses
who have fought to stay afloat this past year and remain devoted to providing
our customers with nothing but the best. As we turn a corner on the pandemic and
return to normal, ERC is ready to help your business replenish its systems and
adjust for whatever comes next.

RESTAURANT TECHNOLOGY SOLUTIONS FOR GROWTH-MINDED RESTAURATEURS

Whether you are looking to improve drive-thru performance, deliver amazing guest
experiences, or set up digital ordering channels to increase revenue from
takeout to curbside, and delivery, we can take your business to the next level.
From the front to the back of the house, we offer a variety of innovative
restaurant technology solutions and services so you have the right tools to make
your business successful. Discover why so many leading quick service, fast
casual and hospitality brands, rely on ERC to leverage technology to adapt and
thrive in the normal.

Learn More About ERC

TOTAL RESTAURANT MANAGEMENT SOLUTIONS

DRIVE-THRU

DRIVE THRU TIMERS

We provide the drive-thru systems quick service restaurant need to deliver the
quickest and most efficient customer service possible.

Learn More

DRIVE THRU HEADSETS

We partner with industry leaders to provide our customers with drive-thru
headsets that deliver performance and reliability.

Learn More

ORDER CONFIRMATION BOARDS

Our order confirmation board solutions will give your guests visibility into
their order, removing the guesswork.

Learn More

DRIVE THRU MENU BOARDS

We provide the drive-thru systems quick service restaurant need to deliver the
quickest and most efficient customer service possible.

Learn More

CUSTOMER ENGAGEMENT

ONLINE ORDERING

Create new revenue streams and make your restaurant widely available to your
loyal customers with top-of-the-line online ordering.

Learn More

CURBSIDE PICKUP

Get noticed when you provide convenience to customers with a manageable and
profitable curbside pickup solution.

Learn More

WAITLIST

Keep your waiting area organized and uncrowded with Waitlist and text
confirmations allowing your guests to wait where they like.

Learn More

DIGITAL MENU BOARDS

Our restaurant menu boards will present your menu professionally, helping
customers find what they want.

Learn More

POS SYSTEMS

POS SOFTWARE

Keep your operations running smoothly with a POS system that works as hard as
your staff to keep your restaurant in tip-top shape

Learn More

CLOUD SUITES

Manage your restaurant POS system from anywhere with Cloud Suites that make
restaurant management a breeze.

Learn More

KITCHEN DISPLAY SYSTEMS

We partner with QSR Automations to provide best-in-class kitchen management
solutions tailored to fit your needs.

Learn More

REPORTING

We offer many options for above-store reporting solutions, fully integrated with
Focus POS and ready to meet your unique needs.

Learn More

PAYMENTS

ORDER AT TABLE

Our order at the table solutions free up your staff and minimize erroneous
errors by allowing customers to easily order directly from their table.

Learn More

CONTACTLESS PAYMENTS

Make payment fast and easy with contactless solutions that keep operations
running smoothly and eliminate contact between servers and customers.

Learn More

CASH MANAGEMENT

We partner with Volumatic to make operations easier by delivering intelligent
cash handling solutions to enhance security and reduce shrinkage.

Learn More

VIDEO SURVEILLANCE

We offer new solutions for video surveillance applications that empower you to
record clearer images, even in low-light and varying light conditions.

Learn More

DOWNLOAD OUR FREE EBOOK HERE

Learn the Four Must-Have Technologies for your Restaurant.
Download Now

INDUSTRIES

QSR

FAST CASUAL

TABLE SERVICE

RETAIL

SPORTS ARENA

SOME OF OUR MANY CLIENTS SUCCESSFULLY USING ERC TECHNOLOGY SOLUTIONS

TESTIMONIALS

Barbara Newsom

Barbara Newsom, Concessions Manager, Altoona Curve, Altoona, PA

We wanted to drop you a note to tell you how pleased we are with our P.O.S.
system. Everything from the first time we met until when the final installation
was made has been exceptional. …to know that support is only a phone call away
makes us very comfortable with the system.

Matthew Kirby

President, Trickum Ops LLC, Bojangles' franchisee

In 2004, we selected ERC Parts to serve our growing Bojangles’ restaurant
company’s needs related to POS systems, drive-thru timers, and drive-thru
communications systems. Though we are not yet a large franchisee, the ERC team
has served our needs with professionalism, expedience, and friendliness. We
consider ERC Parts to be a real partner that is…

Joe Sardina

Vice President of Operations Freshens Quality Brands

Freshens has been an ERC customer for over 2 years and operates multiple sites.
We have experienced excellent service and support from the 24 helpdesk whenever
we need it. The Focus POS System has delivered all the Data we need from Dallas
to Atlanta to effectively make business decisions. We do recommend ERC and
Focus…

Glenn J Jacob

Vice President, Pontchartrain Foods, Inc.

One of the most significant features of the Focus POS software is that there is
no down time. The reaction is immediate if there is a system glitch and the
system remains operating throughout the correction time, by correction time I
mean minutes not hours or days. The ERC help desk is a very organized; extremely
user friendly resource that does not require your management team remembers to
possess a Master’s Degree in Computer Science.

Jim Patton Owner

Wen Choo Choo, Inc.

We are a Wendy’s Franchise Group with ten locations. We have been an ERC
customer for almost 20 years. We have been very pleased with the service we have
received over the years. Currently, our restaurants are using Panasonic
Stingrays with Focus POS Software. Employees are able to learn to operate them
quickly. One of…

Michael Tan

Gandolfo's New York Deli, Bellingham, WA

ERC installed our POS Systems flawlessly days prior to our opening on Sept. 23,
2009. ﾠAll systems were tested and operated seamlessly from the get go. ﾠAny
time we encountered problems, ERC was just a phone call away and the after hours
service is phenomenal because ERC personnel is just 100% responsive ensuring
that our…

Barbara Newsom

Barbara Newsom, Concessions Manager, Altoona Curve, Altoona, PA

Matthew Kirby

President, Trickum Ops LLC, Bojangles' franchisee

Joe Sardina

Vice President of Operations Freshens Quality Brands

Glenn J Jacob

Vice President, Pontchartrain Foods, Inc.

Jim Patton Owner

Wen Choo Choo, Inc.

Michael Tan

Gandolfo's New York Deli, Bellingham, WA

FREE POS BUYERS GUIDE

Thinking about a new POS system? Read this first.
Download Now

About ERC

ERC Hospitality Systems is a Georgia-based national point of sale (POS) reseller
and technology provider. With nearly four decades of experience providing
cutting-edge restaurant technology, we have provided more than 15,000
restaurants with the technology they need; and we’re ready to consult with you
to identify the solutions your restaurant needs to operate more profitably and
competitively.

Contact Info
* Locations:
Atlanta, GA | Louisville, KY | Cleveland, OH
* Phone number:
1.800.241.6880 ext 1002
* Email:
info@erconline.com

Business Hours
Mon. - Fri. 8:30 - 6:00
Support Open 24/7

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