www.anntaylor.com
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2.16.186.184
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Submitted URL: http://trk.e.anntaylor.com/ss/c/iuXDCSJzP3wb5PwhqDSWtwdhLrucqpjvS8wpVP00x0v_IPLDbw8CjwJOMlbr6aXlGBkLuqlPgrGkudeOsEvnyQ/3hu/...
Effective URL: https://www.anntaylor.com/customer-service?Tickmark=_T3_B4_P02_O3_R1_S3_&utm_campaign=NONTriggered&CID=E0A16162&mi_ecmp=E0...
Submission: On December 15 via api from US — Scanned from DE
Effective URL: https://www.anntaylor.com/customer-service?Tickmark=_T3_B4_P02_O3_R1_S3_&utm_campaign=NONTriggered&CID=E0A16162&mi_ecmp=E0...
Submission: On December 15 via api from US — Scanned from DE
Form analysis 4 forms found in the DOM
<form class="country-form" role="form">
<ul class="server-errors" role="alert" aria-live="assertive"></ul>
<h5>Now offering international shipping to over 100 locations.</h5>
<label class="placeholder-inactive">
<span aria-hidden="true">Step 1: Choose shipping destination</span>
<div class="custom-dropdown select-country country-theme" role="presentation"><select name="country" class="select-country country-theme initialized" aria-hidden="true" tabindex="-1">
<option value="AF" data-id="USD">Afghanistan</option>
<option value="AL" data-id="USD">Albania</option>
<option value="DZ" data-id="USD">Algeria</option>
<option value="AD" data-id="EUR">Andorra</option>
<option value="AO" data-id="USD">Angola</option>
<option value="AI" data-id="USD">Anguilla</option>
<option value="AG" data-id="USD">Antigua and Barbuda</option>
<option value="AM" data-id="USD">Armenia</option>
<option value="AW" data-id="USD">Aruba</option>
<option value="AU" data-id="AUD">Australia</option>
<option value="AT" data-id="EUR">Austria</option>
<option value="BS" data-id="BSD">Bahamas</option>
<option value="BD" data-id="BDT">Bangladesh</option>
<option value="BB" data-id="BBD">Barbados</option>
<option value="BE" data-id="EUR">Belgium</option>
<option value="BZ" data-id="BZD">Belize</option>
<option value="BJ" data-id="XOF">Benin</option>
<option value="BM" data-id="USD">Bermuda</option>
<option value="BT" data-id="USD">Bhutan</option>
<option value="BO" data-id="BOB">Bolivia</option>
<option value="BQ" data-id="USD">Bonaire, Sint Eustatius and Saba</option>
<option value="BW" data-id="USD">Botswana</option>
<option value="BR" data-id="USD">Brazil</option>
<option value="BN" data-id="USD">Brunei Darussalam</option>
<option value="BF" data-id="XOF">Burkina Faso</option>
<option value="KH" data-id="KHR">Cambodia</option>
<option value="CM" data-id="XAF">Cameroon</option>
<option value="CA" data-id="CAD">Canada</option>
<option value="CV" data-id="USD">Cape Verde</option>
<option value="KY" data-id="KYD">Cayman Islands</option>
<option value="CF" data-id="XAF">Central African Republic</option>
<option value="TD" data-id="XAF">Chad</option>
<option value="CL" data-id="CLP">Chile</option>
<option value="CN" data-id="CNY">China</option>
<option value="CX" data-id="AUD">Christmas Island</option>
<option value="CC" data-id="AUD">Cocos (Keeling) Islands</option>
<option value="CO" data-id="COP">Colombia</option>
<option value="KM" data-id="USD">Comoros</option>
<option value="CK" data-id="NZD">Cook Islands</option>
<option value="CR" data-id="CRC">Costa Rica</option>
<option value="HR" data-id="HRK">Croatia</option>
<option value="CW" data-id="USD">Curaçao</option>
<option value="CY" data-id="EUR">Cyprus</option>
<option value="CZ" data-id="CZK">Czech Republic</option>
<option value="CI" data-id="USD">Côte d'Ivoire</option>
<option value="DK" data-id="DKK">Denmark</option>
<option value="DJ" data-id="USD">Djibouti</option>
<option value="DM" data-id="USD">Dominica</option>
<option value="DO" data-id="DOP">Dominican Republic</option>
<option value="EC" data-id="USD">Ecuador</option>
<option value="EG" data-id="EGP">Egypt</option>
<option value="SV" data-id="USD">El Salvador</option>
<option value="GQ" data-id="XAF">Equatorial Guinea</option>
<option value="ER" data-id="USD">Eritrea</option>
<option value="EE" data-id="EUR">Estonia</option>
<option value="ET" data-id="USD">Ethiopia</option>
<option value="FK" data-id="USD">Falkland Islands (Malvinas)</option>
<option value="FO" data-id="DKK">Faroe Islands</option>
<option value="FJ" data-id="USD">Fiji</option>
<option value="FI" data-id="EUR">Finland</option>
<option value="FR" data-id="EUR">France</option>
<option value="GF" data-id="EUR">French Guiana</option>
<option value="PF" data-id="USD">French Polynesia</option>
<option value="GA" data-id="XAF">Gabon</option>
<option value="GM" data-id="USD">Gambia</option>
<option value="DE" data-id="EUR" selected="selected">Germany</option>
<option value="GH" data-id="USD">Ghana</option>
<option value="GI" data-id="GBP">Gibraltar</option>
<option value="GR" data-id="EUR">Greece</option>
<option value="GL" data-id="DKK">Greenland</option>
<option value="GD" data-id="USD">Grenada</option>
<option value="GP" data-id="EUR">Guadeloupe</option>
<option value="GT" data-id="GTQ">Guatemala</option>
<option value="GG" data-id="GBP">Guernsey</option>
<option value="GN" data-id="USD">Guinea</option>
<option value="GY" data-id="USD">Guyana</option>
<option value="HT" data-id="USD">Haiti</option>
<option value="VA" data-id="EUR">Holy See (Vatican City State)</option>
<option value="HN" data-id="HNL">Honduras</option>
<option value="HK" data-id="HKD">Hong Kong</option>
<option value="HU" data-id="HUF">Hungary</option>
<option value="IS" data-id="EUR">Iceland</option>
<option value="IN" data-id="INR">India</option>
<option value="ID" data-id="USD">Indonesia</option>
<option value="IE" data-id="EUR">Ireland</option>
<option value="IM" data-id="USD">Isle of Man</option>
<option value="IL" data-id="ILS">Israel</option>
<option value="IT" data-id="EUR">Italy</option>
<option value="JM" data-id="JMD">Jamaica</option>
<option value="JP" data-id="JPY">Japan</option>
<option value="JE" data-id="GBP">Jersey</option>
<option value="JO" data-id="JOD">Jordan</option>
<option value="KE" data-id="USD">Kenya</option>
<option value="KI" data-id="AUD">Kiribati</option>
<option value="KW" data-id="KWD">Kuwait</option>
<option value="LA" data-id="USD">Lao People's Democratic Republic</option>
<option value="LS" data-id="USD">Lesotho</option>
<option value="LR" data-id="USD">Liberia</option>
<option value="LI" data-id="CHF">Liechtenstein</option>
<option value="LU" data-id="EUR">Luxembourg</option>
<option value="MO" data-id="HKD">Macao</option>
<option value="MG" data-id="USD">Madagascar</option>
<option value="MW" data-id="USD">Malawi</option>
<option value="MY" data-id="MYR">Malaysia</option>
<option value="MV" data-id="MVR">Maldives</option>
<option value="ML" data-id="XOF">Mali</option>
<option value="MT" data-id="EUR">Malta</option>
<option value="MH" data-id="USD">Marshall Islands</option>
<option value="MQ" data-id="EUR">Martinique</option>
<option value="MR" data-id="USD">Mauritania</option>
<option value="MU" data-id="USD">Mauritius</option>
<option value="YT" data-id="EUR">Mayotte</option>
<option value="MX" data-id="MXN">Mexico</option>
<option value="FM" data-id="USD">Micronesia, Federated States of</option>
<option value="MD" data-id="USD">Moldova, Republic of</option>
<option value="MC" data-id="EUR">Monaco</option>
<option value="MN" data-id="USD">Mongolia</option>
<option value="ME" data-id="EUR">Montenegro</option>
<option value="MS" data-id="USD">Montserrat</option>
<option value="MA" data-id="MAD">Morocco</option>
<option value="MZ" data-id="USD">Mozambique</option>
<option value="NA" data-id="NAD">Namibia</option>
<option value="NR" data-id="AUD">Nauru</option>
<option value="NP" data-id="NPR">Nepal</option>
<option value="NL" data-id="EUR">Netherlands</option>
<option value="NC" data-id="USD">New Caledonia</option>
<option value="NZ" data-id="NZD">New Zealand</option>
<option value="NE" data-id="XOF">Niger</option>
<option value="NU" data-id="NZD">Niue</option>
<option value="MK" data-id="USD">North Macedonia, Republic of</option>
<option value="NO" data-id="NOK">Norway</option>
<option value="OM" data-id="OMR">Oman</option>
<option value="PK" data-id="PKR">Pakistan</option>
<option value="PW" data-id="USD">Palau</option>
<option value="PA" data-id="PAB">Panama</option>
<option value="PG" data-id="USD">Papua New Guinea</option>
<option value="PY" data-id="PYG">Paraguay</option>
<option value="PE" data-id="PEN">Peru</option>
<option value="PH" data-id="PHP">Philippines</option>
<option value="PL" data-id="PLN">Poland</option>
<option value="PT" data-id="EUR">Portugal</option>
<option value="QA" data-id="QAR">Qatar</option>
<option value="RO" data-id="RON">Romania</option>
<option value="RW" data-id="USD">Rwanda</option>
<option value="RE" data-id="EUR">Réunion</option>
<option value="BL" data-id="EUR">Saint Barthélemy</option>
<option value="KN" data-id="USD">Saint Kitts and Nevis</option>
<option value="LC" data-id="USD">Saint Lucia</option>
<option value="PM" data-id="EUR">Saint Pierre and Miquelon</option>
<option value="VC" data-id="USD">Saint Vincent and the Grenadines</option>
<option value="WS" data-id="USD">Samoa</option>
<option value="SM" data-id="EUR">San Marino</option>
<option value="ST" data-id="USD">Sao Tome and Principe</option>
<option value="SA" data-id="SAR">Saudi Arabia</option>
<option value="SN" data-id="XOF">Senegal</option>
<option value="SC" data-id="USD">Seychelles</option>
<option value="SG" data-id="SGD">Singapore</option>
<option value="SX" data-id="ANG">Sint Maarten (Dutch part)</option>
<option value="SK" data-id="EUR">Slovakia</option>
<option value="SI" data-id="EUR">Slovenia</option>
<option value="SB" data-id="USD">Solomon Islands</option>
<option value="ZA" data-id="ZAR">South Africa</option>
<option value="ES" data-id="EUR">Spain</option>
<option value="LK" data-id="LKR">Sri Lanka</option>
<option value="SR" data-id="USD">Suriname</option>
<option value="SZ" data-id="SZL">Swaziland</option>
<option value="SE" data-id="SEK">Sweden</option>
<option value="TW" data-id="TWD">Taiwan</option>
<option value="TZ" data-id="USD">Tanzania, United Republic of</option>
<option value="TH" data-id="THB">Thailand</option>
<option value="TL" data-id="USD">Timor-Leste</option>
<option value="TG" data-id="XOF">Togo</option>
<option value="TO" data-id="USD">Tonga</option>
<option value="TT" data-id="USD">Trinidad and Tobago</option>
<option value="TN" data-id="USD">Tunisia</option>
<option value="TR" data-id="TRY">Turkey</option>
<option value="TC" data-id="USD">Turks and Caicos Islands</option>
<option value="TV" data-id="AUD">Tuvalu</option>
<option value="UG" data-id="USD">Uganda</option>
<option value="AE" data-id="AED">United Arab Emirates</option>
<option value="GB" data-id="GBP">United Kingdom</option>
<option value="US" data-id="USD">United States</option>
<option value="UY" data-id="UYU">Uruguay</option>
<option value="VU" data-id="USD">Vanuatu</option>
<option value="VN" data-id="USD">Vietnam</option>
<option value="VG" data-id="USD">Virgin Islands, British</option>
<option value="WF" data-id="USD">Wallis and Futuna</option>
<option value="ZM" data-id="USD">Zambia</option>
<option value="ZW" data-id="USD">Zimbabwe</option>
</select><span role="button" aria-haspopup="true" aria-owns="dd-optns-1" id="dd-label-1" class="selected selected-value-DE" tabindex="0" aria-expanded="false" aria-label="Step 1, Choose shipping destination, United States selected"
aria-hidden="false" aria-live="off">Germany</span>
<div role="listbox" id="dd-optns-1" aria-labelledby="dd-label-1" class="scrollable" tabindex="-1" aria-hidden="true">
<ul role="presentation">
<li id="dd-opt-1-0" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Afghanistan"><i role="presentation">Afghanistan</i></li>
<li id="dd-opt-1-1" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Albania"><i role="presentation">Albania</i></li>
<li id="dd-opt-1-2" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Algeria"><i role="presentation">Algeria</i></li>
<li id="dd-opt-1-3" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Andorra"><i role="presentation">Andorra</i></li>
<li id="dd-opt-1-4" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Angola"><i role="presentation">Angola</i></li>
<li id="dd-opt-1-5" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Anguilla"><i role="presentation">Anguilla</i></li>
<li id="dd-opt-1-6" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Antigua and Barbuda"><i role="presentation">Antigua and Barbuda</i></li>
<li id="dd-opt-1-7" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Armenia"><i role="presentation">Armenia</i></li>
<li id="dd-opt-1-8" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Aruba"><i role="presentation">Aruba</i></li>
<li id="dd-opt-1-9" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Australia"><i role="presentation">Australia</i></li>
<li id="dd-opt-1-10" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Austria"><i role="presentation">Austria</i></li>
<li id="dd-opt-1-11" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Bahamas"><i role="presentation">Bahamas</i></li>
<li id="dd-opt-1-12" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Bangladesh"><i role="presentation">Bangladesh</i></li>
<li id="dd-opt-1-13" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Barbados"><i role="presentation">Barbados</i></li>
<li id="dd-opt-1-14" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Belgium"><i role="presentation">Belgium</i></li>
<li id="dd-opt-1-15" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Belize"><i role="presentation">Belize</i></li>
<li id="dd-opt-1-16" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Benin"><i role="presentation">Benin</i></li>
<li id="dd-opt-1-17" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Bermuda"><i role="presentation">Bermuda</i></li>
<li id="dd-opt-1-18" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Bhutan"><i role="presentation">Bhutan</i></li>
<li id="dd-opt-1-19" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Bolivia"><i role="presentation">Bolivia</i></li>
<li id="dd-opt-1-20" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Bonaire, Sint Eustatius and Saba"><i role="presentation">Bonaire, Sint Eustatius and Saba</i></li>
<li id="dd-opt-1-21" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Botswana"><i role="presentation">Botswana</i></li>
<li id="dd-opt-1-22" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Brazil"><i role="presentation">Brazil</i></li>
<li id="dd-opt-1-23" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Brunei Darussalam"><i role="presentation">Brunei Darussalam</i></li>
<li id="dd-opt-1-24" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Burkina Faso"><i role="presentation">Burkina Faso</i></li>
<li id="dd-opt-1-25" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Cambodia"><i role="presentation">Cambodia</i></li>
<li id="dd-opt-1-26" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Cameroon"><i role="presentation">Cameroon</i></li>
<li id="dd-opt-1-27" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Canada"><i role="presentation">Canada</i></li>
<li id="dd-opt-1-28" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Cape Verde"><i role="presentation">Cape Verde</i></li>
<li id="dd-opt-1-29" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Cayman Islands"><i role="presentation">Cayman Islands</i></li>
<li id="dd-opt-1-30" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Central African Republic"><i role="presentation">Central African Republic</i></li>
<li id="dd-opt-1-31" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Chad"><i role="presentation">Chad</i></li>
<li id="dd-opt-1-32" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Chile"><i role="presentation">Chile</i></li>
<li id="dd-opt-1-33" class="option" tabindex="0" role="option" aria-selected="false" aria-label="China"><i role="presentation">China</i></li>
<li id="dd-opt-1-34" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Christmas Island"><i role="presentation">Christmas Island</i></li>
<li id="dd-opt-1-35" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Cocos (Keeling) Islands"><i role="presentation">Cocos (Keeling) Islands</i></li>
<li id="dd-opt-1-36" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Colombia"><i role="presentation">Colombia</i></li>
<li id="dd-opt-1-37" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Comoros"><i role="presentation">Comoros</i></li>
<li id="dd-opt-1-38" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Cook Islands"><i role="presentation">Cook Islands</i></li>
<li id="dd-opt-1-39" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Costa Rica"><i role="presentation">Costa Rica</i></li>
<li id="dd-opt-1-40" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Croatia"><i role="presentation">Croatia</i></li>
<li id="dd-opt-1-41" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Curaçao"><i role="presentation">Curaçao</i></li>
<li id="dd-opt-1-42" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Cyprus"><i role="presentation">Cyprus</i></li>
<li id="dd-opt-1-43" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Czech Republic"><i role="presentation">Czech Republic</i></li>
<li id="dd-opt-1-44" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Côte d'Ivoire"><i role="presentation">Côte d'Ivoire</i></li>
<li id="dd-opt-1-45" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Denmark"><i role="presentation">Denmark</i></li>
<li id="dd-opt-1-46" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Djibouti"><i role="presentation">Djibouti</i></li>
<li id="dd-opt-1-47" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Dominica"><i role="presentation">Dominica</i></li>
<li id="dd-opt-1-48" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Dominican Republic"><i role="presentation">Dominican Republic</i></li>
<li id="dd-opt-1-49" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Ecuador"><i role="presentation">Ecuador</i></li>
<li id="dd-opt-1-50" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Egypt"><i role="presentation">Egypt</i></li>
<li id="dd-opt-1-51" class="option" tabindex="0" role="option" aria-selected="false" aria-label="El Salvador"><i role="presentation">El Salvador</i></li>
<li id="dd-opt-1-52" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Equatorial Guinea"><i role="presentation">Equatorial Guinea</i></li>
<li id="dd-opt-1-53" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Eritrea"><i role="presentation">Eritrea</i></li>
<li id="dd-opt-1-54" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Estonia"><i role="presentation">Estonia</i></li>
<li id="dd-opt-1-55" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Ethiopia"><i role="presentation">Ethiopia</i></li>
<li id="dd-opt-1-56" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Falkland Islands (Malvinas)"><i role="presentation">Falkland Islands (Malvinas)</i></li>
<li id="dd-opt-1-57" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Faroe Islands"><i role="presentation">Faroe Islands</i></li>
<li id="dd-opt-1-58" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Fiji"><i role="presentation">Fiji</i></li>
<li id="dd-opt-1-59" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Finland"><i role="presentation">Finland</i></li>
<li id="dd-opt-1-60" class="option" tabindex="0" role="option" aria-selected="false" aria-label="France"><i role="presentation">France</i></li>
<li id="dd-opt-1-61" class="option" tabindex="0" role="option" aria-selected="false" aria-label="French Guiana"><i role="presentation">French Guiana</i></li>
<li id="dd-opt-1-62" class="option" tabindex="0" role="option" aria-selected="false" aria-label="French Polynesia"><i role="presentation">French Polynesia</i></li>
<li id="dd-opt-1-63" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Gabon"><i role="presentation">Gabon</i></li>
<li id="dd-opt-1-64" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Gambia"><i role="presentation">Gambia</i></li>
<li id="dd-opt-1-65" class="option selected" tabindex="0" role="option" aria-selected="true" aria-label="Germany"><i role="presentation">Germany</i></li>
<li id="dd-opt-1-66" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Ghana"><i role="presentation">Ghana</i></li>
<li id="dd-opt-1-67" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Gibraltar"><i role="presentation">Gibraltar</i></li>
<li id="dd-opt-1-68" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Greece"><i role="presentation">Greece</i></li>
<li id="dd-opt-1-69" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Greenland"><i role="presentation">Greenland</i></li>
<li id="dd-opt-1-70" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Grenada"><i role="presentation">Grenada</i></li>
<li id="dd-opt-1-71" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Guadeloupe"><i role="presentation">Guadeloupe</i></li>
<li id="dd-opt-1-72" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Guatemala"><i role="presentation">Guatemala</i></li>
<li id="dd-opt-1-73" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Guernsey"><i role="presentation">Guernsey</i></li>
<li id="dd-opt-1-74" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Guinea"><i role="presentation">Guinea</i></li>
<li id="dd-opt-1-75" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Guyana"><i role="presentation">Guyana</i></li>
<li id="dd-opt-1-76" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Haiti"><i role="presentation">Haiti</i></li>
<li id="dd-opt-1-77" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Holy See (Vatican City State)"><i role="presentation">Holy See (Vatican City State)</i></li>
<li id="dd-opt-1-78" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Honduras"><i role="presentation">Honduras</i></li>
<li id="dd-opt-1-79" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Hong Kong"><i role="presentation">Hong Kong</i></li>
<li id="dd-opt-1-80" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Hungary"><i role="presentation">Hungary</i></li>
<li id="dd-opt-1-81" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Iceland"><i role="presentation">Iceland</i></li>
<li id="dd-opt-1-82" class="option" tabindex="0" role="option" aria-selected="false" aria-label="India"><i role="presentation">India</i></li>
<li id="dd-opt-1-83" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Indonesia"><i role="presentation">Indonesia</i></li>
<li id="dd-opt-1-84" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Ireland"><i role="presentation">Ireland</i></li>
<li id="dd-opt-1-85" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Isle of Man"><i role="presentation">Isle of Man</i></li>
<li id="dd-opt-1-86" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Israel"><i role="presentation">Israel</i></li>
<li id="dd-opt-1-87" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Italy"><i role="presentation">Italy</i></li>
<li id="dd-opt-1-88" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Jamaica"><i role="presentation">Jamaica</i></li>
<li id="dd-opt-1-89" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Japan"><i role="presentation">Japan</i></li>
<li id="dd-opt-1-90" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Jersey"><i role="presentation">Jersey</i></li>
<li id="dd-opt-1-91" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Jordan"><i role="presentation">Jordan</i></li>
<li id="dd-opt-1-92" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Kenya"><i role="presentation">Kenya</i></li>
<li id="dd-opt-1-93" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Kiribati"><i role="presentation">Kiribati</i></li>
<li id="dd-opt-1-94" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Kuwait"><i role="presentation">Kuwait</i></li>
<li id="dd-opt-1-95" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Lao People's Democratic Republic"><i role="presentation">Lao People's Democratic Republic</i></li>
<li id="dd-opt-1-96" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Lesotho"><i role="presentation">Lesotho</i></li>
<li id="dd-opt-1-97" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Liberia"><i role="presentation">Liberia</i></li>
<li id="dd-opt-1-98" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Liechtenstein"><i role="presentation">Liechtenstein</i></li>
<li id="dd-opt-1-99" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Luxembourg"><i role="presentation">Luxembourg</i></li>
<li id="dd-opt-1-100" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Macao"><i role="presentation">Macao</i></li>
<li id="dd-opt-1-101" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Madagascar"><i role="presentation">Madagascar</i></li>
<li id="dd-opt-1-102" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Malawi"><i role="presentation">Malawi</i></li>
<li id="dd-opt-1-103" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Malaysia"><i role="presentation">Malaysia</i></li>
<li id="dd-opt-1-104" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Maldives"><i role="presentation">Maldives</i></li>
<li id="dd-opt-1-105" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Mali"><i role="presentation">Mali</i></li>
<li id="dd-opt-1-106" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Malta"><i role="presentation">Malta</i></li>
<li id="dd-opt-1-107" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Marshall Islands"><i role="presentation">Marshall Islands</i></li>
<li id="dd-opt-1-108" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Martinique"><i role="presentation">Martinique</i></li>
<li id="dd-opt-1-109" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Mauritania"><i role="presentation">Mauritania</i></li>
<li id="dd-opt-1-110" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Mauritius"><i role="presentation">Mauritius</i></li>
<li id="dd-opt-1-111" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Mayotte"><i role="presentation">Mayotte</i></li>
<li id="dd-opt-1-112" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Mexico"><i role="presentation">Mexico</i></li>
<li id="dd-opt-1-113" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Micronesia, Federated States of"><i role="presentation">Micronesia, Federated States of</i></li>
<li id="dd-opt-1-114" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Moldova, Republic of"><i role="presentation">Moldova, Republic of</i></li>
<li id="dd-opt-1-115" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Monaco"><i role="presentation">Monaco</i></li>
<li id="dd-opt-1-116" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Mongolia"><i role="presentation">Mongolia</i></li>
<li id="dd-opt-1-117" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Montenegro"><i role="presentation">Montenegro</i></li>
<li id="dd-opt-1-118" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Montserrat"><i role="presentation">Montserrat</i></li>
<li id="dd-opt-1-119" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Morocco"><i role="presentation">Morocco</i></li>
<li id="dd-opt-1-120" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Mozambique"><i role="presentation">Mozambique</i></li>
<li id="dd-opt-1-121" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Namibia"><i role="presentation">Namibia</i></li>
<li id="dd-opt-1-122" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Nauru"><i role="presentation">Nauru</i></li>
<li id="dd-opt-1-123" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Nepal"><i role="presentation">Nepal</i></li>
<li id="dd-opt-1-124" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Netherlands"><i role="presentation">Netherlands</i></li>
<li id="dd-opt-1-125" class="option" tabindex="0" role="option" aria-selected="false" aria-label="New Caledonia"><i role="presentation">New Caledonia</i></li>
<li id="dd-opt-1-126" class="option" tabindex="0" role="option" aria-selected="false" aria-label="New Zealand"><i role="presentation">New Zealand</i></li>
<li id="dd-opt-1-127" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Niger"><i role="presentation">Niger</i></li>
<li id="dd-opt-1-128" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Niue"><i role="presentation">Niue</i></li>
<li id="dd-opt-1-129" class="option" tabindex="0" role="option" aria-selected="false" aria-label="North Macedonia, Republic of"><i role="presentation">North Macedonia, Republic of</i></li>
<li id="dd-opt-1-130" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Norway"><i role="presentation">Norway</i></li>
<li id="dd-opt-1-131" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Oman"><i role="presentation">Oman</i></li>
<li id="dd-opt-1-132" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Pakistan"><i role="presentation">Pakistan</i></li>
<li id="dd-opt-1-133" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Palau"><i role="presentation">Palau</i></li>
<li id="dd-opt-1-134" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Panama"><i role="presentation">Panama</i></li>
<li id="dd-opt-1-135" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Papua New Guinea"><i role="presentation">Papua New Guinea</i></li>
<li id="dd-opt-1-136" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Paraguay"><i role="presentation">Paraguay</i></li>
<li id="dd-opt-1-137" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Peru"><i role="presentation">Peru</i></li>
<li id="dd-opt-1-138" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Philippines"><i role="presentation">Philippines</i></li>
<li id="dd-opt-1-139" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Poland"><i role="presentation">Poland</i></li>
<li id="dd-opt-1-140" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Portugal"><i role="presentation">Portugal</i></li>
<li id="dd-opt-1-141" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Qatar"><i role="presentation">Qatar</i></li>
<li id="dd-opt-1-142" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Romania"><i role="presentation">Romania</i></li>
<li id="dd-opt-1-143" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Rwanda"><i role="presentation">Rwanda</i></li>
<li id="dd-opt-1-144" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Réunion"><i role="presentation">Réunion</i></li>
<li id="dd-opt-1-145" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Saint Barthélemy"><i role="presentation">Saint Barthélemy</i></li>
<li id="dd-opt-1-146" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Saint Kitts and Nevis"><i role="presentation">Saint Kitts and Nevis</i></li>
<li id="dd-opt-1-147" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Saint Lucia"><i role="presentation">Saint Lucia</i></li>
<li id="dd-opt-1-148" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Saint Pierre and Miquelon"><i role="presentation">Saint Pierre and Miquelon</i></li>
<li id="dd-opt-1-149" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Saint Vincent and the Grenadines"><i role="presentation">Saint Vincent and the Grenadines</i></li>
<li id="dd-opt-1-150" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Samoa"><i role="presentation">Samoa</i></li>
<li id="dd-opt-1-151" class="option" tabindex="0" role="option" aria-selected="false" aria-label="San Marino"><i role="presentation">San Marino</i></li>
<li id="dd-opt-1-152" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Sao Tome and Principe"><i role="presentation">Sao Tome and Principe</i></li>
<li id="dd-opt-1-153" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Saudi Arabia"><i role="presentation">Saudi Arabia</i></li>
<li id="dd-opt-1-154" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Senegal"><i role="presentation">Senegal</i></li>
<li id="dd-opt-1-155" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Seychelles"><i role="presentation">Seychelles</i></li>
<li id="dd-opt-1-156" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Singapore"><i role="presentation">Singapore</i></li>
<li id="dd-opt-1-157" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Sint Maarten (Dutch part)"><i role="presentation">Sint Maarten (Dutch part)</i></li>
<li id="dd-opt-1-158" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Slovakia"><i role="presentation">Slovakia</i></li>
<li id="dd-opt-1-159" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Slovenia"><i role="presentation">Slovenia</i></li>
<li id="dd-opt-1-160" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Solomon Islands"><i role="presentation">Solomon Islands</i></li>
<li id="dd-opt-1-161" class="option" tabindex="0" role="option" aria-selected="false" aria-label="South Africa"><i role="presentation">South Africa</i></li>
<li id="dd-opt-1-162" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Spain"><i role="presentation">Spain</i></li>
<li id="dd-opt-1-163" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Sri Lanka"><i role="presentation">Sri Lanka</i></li>
<li id="dd-opt-1-164" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Suriname"><i role="presentation">Suriname</i></li>
<li id="dd-opt-1-165" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Swaziland"><i role="presentation">Swaziland</i></li>
<li id="dd-opt-1-166" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Sweden"><i role="presentation">Sweden</i></li>
<li id="dd-opt-1-167" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Taiwan"><i role="presentation">Taiwan</i></li>
<li id="dd-opt-1-168" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Tanzania, United Republic of"><i role="presentation">Tanzania, United Republic of</i></li>
<li id="dd-opt-1-169" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Thailand"><i role="presentation">Thailand</i></li>
<li id="dd-opt-1-170" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Timor-Leste"><i role="presentation">Timor-Leste</i></li>
<li id="dd-opt-1-171" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Togo"><i role="presentation">Togo</i></li>
<li id="dd-opt-1-172" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Tonga"><i role="presentation">Tonga</i></li>
<li id="dd-opt-1-173" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Trinidad and Tobago"><i role="presentation">Trinidad and Tobago</i></li>
<li id="dd-opt-1-174" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Tunisia"><i role="presentation">Tunisia</i></li>
<li id="dd-opt-1-175" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Turkey"><i role="presentation">Turkey</i></li>
<li id="dd-opt-1-176" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Turks and Caicos Islands"><i role="presentation">Turks and Caicos Islands</i></li>
<li id="dd-opt-1-177" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Tuvalu"><i role="presentation">Tuvalu</i></li>
<li id="dd-opt-1-178" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Uganda"><i role="presentation">Uganda</i></li>
<li id="dd-opt-1-179" class="option" tabindex="0" role="option" aria-selected="false" aria-label="United Arab Emirates"><i role="presentation">United Arab Emirates</i></li>
<li id="dd-opt-1-180" class="option" tabindex="0" role="option" aria-selected="false" aria-label="United Kingdom"><i role="presentation">United Kingdom</i></li>
<li id="dd-opt-1-181" class="option" tabindex="0" role="option" aria-selected="false" aria-label="United States"><i role="presentation">United States</i></li>
<li id="dd-opt-1-182" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Uruguay"><i role="presentation">Uruguay</i></li>
<li id="dd-opt-1-183" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Vanuatu"><i role="presentation">Vanuatu</i></li>
<li id="dd-opt-1-184" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Vietnam"><i role="presentation">Vietnam</i></li>
<li id="dd-opt-1-185" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Virgin Islands, British"><i role="presentation">Virgin Islands, British</i></li>
<li id="dd-opt-1-186" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Wallis and Futuna"><i role="presentation">Wallis and Futuna</i></li>
<li id="dd-opt-1-187" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Zambia"><i role="presentation">Zambia</i></li>
<li id="dd-opt-1-188" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Zimbabwe"><i role="presentation">Zimbabwe</i></li>
</ul>
</div>
</div>
</label>
<label class="placeholder-inactive">
<span aria-hidden="true">Step 2: Choose your currency</span>
<div class="custom-dropdown select-currency country-theme" role="presentation"><select name="currency" class="select-currency country-theme initialized" aria-hidden="true" tabindex="-1">
<option value="AUD">Australian Dollar</option>
<option value="BSD">Bahamian Dollar</option>
<option value="BHD">Bahraini Dinar</option>
<option value="PAB">Balboa</option>
<option value="BBD">Barbados Dollar</option>
<option value="BZD">Belize Dollar</option>
<option value="BOB">Boliviano</option>
<option value="BAM">Bosnian Convertible Mark</option>
<option value="GBP">British Pound</option>
<option value="BGN">Bulgarian Lev</option>
<option value="XOF">CFA Franc BCEAO</option>
<option value="XAF">CFA Franc BEAC</option>
<option value="CAD">Canadian Dollar</option>
<option value="KYD">Cayman Islands Dollar</option>
<option value="CLP">Chilean Peso</option>
<option value="COP">Colombian Peso</option>
<option value="NIO">Cordoba Oro</option>
<option value="CRC">Costa Rican Colon</option>
<option value="HRK">Croatian Kuna</option>
<option value="CZK">Czech Koruna</option>
<option value="DKK">Danish Krone</option>
<option value="DOP">Dominican Peso</option>
<option value="EGP">Egyptian Pound</option>
<option value="EUR" selected="selected">Euro</option>
<option value="PYG">Guarani</option>
<option value="HKD">Hong Kong Dollar</option>
<option value="HUF">Hungarian Forint</option>
<option value="INR">Indian Rupee</option>
<option value="ILS">Israeli Shekel</option>
<option value="JMD">Jamaican Dollar</option>
<option value="JPY">Japanese Yen</option>
<option value="JOD">Jordanian Dinar</option>
<option value="KRW">Korean Won</option>
<option value="KWD">Kuwaiti Dinar</option>
<option value="LBP">Lebanese Pound</option>
<option value="HNL">Lempira</option>
<option value="SZL">Lilangeni</option>
<option value="MYR">Malayan Ringgit</option>
<option value="MXN">Mexican Peso</option>
<option value="MAD">Moroccan Dirham</option>
<option value="NAD">Namibia Dollar</option>
<option value="NPR">Nepalese Rupee</option>
<option value="ANG">Netherlands Antillan Guilder</option>
<option value="RON">New Romanian Leu</option>
<option value="NZD">New Zealand Dollar</option>
<option value="NOK">Norwegian Krone</option>
<option value="OMR">Omani Rial</option>
<option value="PKR">Pakistan Rupee</option>
<option value="PEN">Peruvian Nuevo Sol</option>
<option value="PHP">Philippine Peso</option>
<option value="PLN">Polish Zloty</option>
<option value="QAR">Qatari Riyal</option>
<option value="GTQ">Quetzal</option>
<option value="KHR">Riel</option>
<option value="MVR">Rufiyaa</option>
<option value="RUB">Russian Ruble</option>
<option value="SAR">Saudi Riyal</option>
<option value="SGD">Singapore Dollar</option>
<option value="ZAR">South African Rand</option>
<option value="LKR">Sri Lanka Rupee</option>
<option value="SEK">Swedish Krona</option>
<option value="TWD">Taiwan Dollar</option>
<option value="BDT">Taka</option>
<option value="KZT">Tenge</option>
<option value="THB">Thai Baht</option>
<option value="TRY">Turkish Lira</option>
<option value="USD">US Dollar</option>
<option value="UAH">Ukraine Hryvnia</option>
<option value="AED">United Arab Emirates Dirham</option>
<option value="UYU">Uruguay New Peso</option>
<option value="CNY">Yuan Renminbi</option>
</select><span role="button" aria-haspopup="true" aria-owns="dd-optns-2" id="dd-label-2" class="selected selected-value-EUR" tabindex="0" aria-expanded="false" aria-label="Step 2, Choose your currency, US Dollar selected"
aria-hidden="false">Euro</span>
<div role="listbox" id="dd-optns-2" aria-labelledby="dd-label-2" class="scrollable" tabindex="-1" aria-hidden="true">
<ul role="presentation">
<li id="dd-opt-2-0" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Australian Dollar"><i role="presentation">Australian Dollar</i></li>
<li id="dd-opt-2-1" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Bahamian Dollar"><i role="presentation">Bahamian Dollar</i></li>
<li id="dd-opt-2-2" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Bahraini Dinar"><i role="presentation">Bahraini Dinar</i></li>
<li id="dd-opt-2-3" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Balboa"><i role="presentation">Balboa</i></li>
<li id="dd-opt-2-4" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Barbados Dollar"><i role="presentation">Barbados Dollar</i></li>
<li id="dd-opt-2-5" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Belize Dollar"><i role="presentation">Belize Dollar</i></li>
<li id="dd-opt-2-6" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Boliviano"><i role="presentation">Boliviano</i></li>
<li id="dd-opt-2-7" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Bosnian Convertible Mark"><i role="presentation">Bosnian Convertible Mark</i></li>
<li id="dd-opt-2-8" class="option" tabindex="0" role="option" aria-selected="false" aria-label="British Pound"><i role="presentation">British Pound</i></li>
<li id="dd-opt-2-9" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Bulgarian Lev"><i role="presentation">Bulgarian Lev</i></li>
<li id="dd-opt-2-10" class="option" tabindex="0" role="option" aria-selected="false" aria-label="CFA Franc BCEAO"><i role="presentation">CFA Franc BCEAO</i></li>
<li id="dd-opt-2-11" class="option" tabindex="0" role="option" aria-selected="false" aria-label="CFA Franc BEAC"><i role="presentation">CFA Franc BEAC</i></li>
<li id="dd-opt-2-12" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Canadian Dollar"><i role="presentation">Canadian Dollar</i></li>
<li id="dd-opt-2-13" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Cayman Islands Dollar"><i role="presentation">Cayman Islands Dollar</i></li>
<li id="dd-opt-2-14" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Chilean Peso"><i role="presentation">Chilean Peso</i></li>
<li id="dd-opt-2-15" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Colombian Peso"><i role="presentation">Colombian Peso</i></li>
<li id="dd-opt-2-16" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Cordoba Oro"><i role="presentation">Cordoba Oro</i></li>
<li id="dd-opt-2-17" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Costa Rican Colon"><i role="presentation">Costa Rican Colon</i></li>
<li id="dd-opt-2-18" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Croatian Kuna"><i role="presentation">Croatian Kuna</i></li>
<li id="dd-opt-2-19" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Czech Koruna"><i role="presentation">Czech Koruna</i></li>
<li id="dd-opt-2-20" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Danish Krone"><i role="presentation">Danish Krone</i></li>
<li id="dd-opt-2-21" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Dominican Peso"><i role="presentation">Dominican Peso</i></li>
<li id="dd-opt-2-22" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Egyptian Pound"><i role="presentation">Egyptian Pound</i></li>
<li id="dd-opt-2-23" class="option selected" tabindex="0" role="option" aria-selected="true" aria-label="Euro"><i role="presentation">Euro</i></li>
<li id="dd-opt-2-24" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Guarani"><i role="presentation">Guarani</i></li>
<li id="dd-opt-2-25" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Hong Kong Dollar"><i role="presentation">Hong Kong Dollar</i></li>
<li id="dd-opt-2-26" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Hungarian Forint"><i role="presentation">Hungarian Forint</i></li>
<li id="dd-opt-2-27" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Indian Rupee"><i role="presentation">Indian Rupee</i></li>
<li id="dd-opt-2-28" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Israeli Shekel"><i role="presentation">Israeli Shekel</i></li>
<li id="dd-opt-2-29" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Jamaican Dollar"><i role="presentation">Jamaican Dollar</i></li>
<li id="dd-opt-2-30" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Japanese Yen"><i role="presentation">Japanese Yen</i></li>
<li id="dd-opt-2-31" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Jordanian Dinar"><i role="presentation">Jordanian Dinar</i></li>
<li id="dd-opt-2-32" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Korean Won"><i role="presentation">Korean Won</i></li>
<li id="dd-opt-2-33" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Kuwaiti Dinar"><i role="presentation">Kuwaiti Dinar</i></li>
<li id="dd-opt-2-34" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Lebanese Pound"><i role="presentation">Lebanese Pound</i></li>
<li id="dd-opt-2-35" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Lempira"><i role="presentation">Lempira</i></li>
<li id="dd-opt-2-36" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Lilangeni"><i role="presentation">Lilangeni</i></li>
<li id="dd-opt-2-37" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Malayan Ringgit"><i role="presentation">Malayan Ringgit</i></li>
<li id="dd-opt-2-38" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Mexican Peso"><i role="presentation">Mexican Peso</i></li>
<li id="dd-opt-2-39" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Moroccan Dirham"><i role="presentation">Moroccan Dirham</i></li>
<li id="dd-opt-2-40" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Namibia Dollar"><i role="presentation">Namibia Dollar</i></li>
<li id="dd-opt-2-41" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Nepalese Rupee"><i role="presentation">Nepalese Rupee</i></li>
<li id="dd-opt-2-42" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Netherlands Antillan Guilder"><i role="presentation">Netherlands Antillan Guilder</i></li>
<li id="dd-opt-2-43" class="option" tabindex="0" role="option" aria-selected="false" aria-label="New Romanian Leu"><i role="presentation">New Romanian Leu</i></li>
<li id="dd-opt-2-44" class="option" tabindex="0" role="option" aria-selected="false" aria-label="New Zealand Dollar"><i role="presentation">New Zealand Dollar</i></li>
<li id="dd-opt-2-45" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Norwegian Krone"><i role="presentation">Norwegian Krone</i></li>
<li id="dd-opt-2-46" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Omani Rial"><i role="presentation">Omani Rial</i></li>
<li id="dd-opt-2-47" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Pakistan Rupee"><i role="presentation">Pakistan Rupee</i></li>
<li id="dd-opt-2-48" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Peruvian Nuevo Sol"><i role="presentation">Peruvian Nuevo Sol</i></li>
<li id="dd-opt-2-49" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Philippine Peso"><i role="presentation">Philippine Peso</i></li>
<li id="dd-opt-2-50" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Polish Zloty"><i role="presentation">Polish Zloty</i></li>
<li id="dd-opt-2-51" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Qatari Riyal"><i role="presentation">Qatari Riyal</i></li>
<li id="dd-opt-2-52" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Quetzal"><i role="presentation">Quetzal</i></li>
<li id="dd-opt-2-53" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Riel"><i role="presentation">Riel</i></li>
<li id="dd-opt-2-54" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Rufiyaa"><i role="presentation">Rufiyaa</i></li>
<li id="dd-opt-2-55" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Russian Ruble"><i role="presentation">Russian Ruble</i></li>
<li id="dd-opt-2-56" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Saudi Riyal"><i role="presentation">Saudi Riyal</i></li>
<li id="dd-opt-2-57" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Singapore Dollar"><i role="presentation">Singapore Dollar</i></li>
<li id="dd-opt-2-58" class="option" tabindex="0" role="option" aria-selected="false" aria-label="South African Rand"><i role="presentation">South African Rand</i></li>
<li id="dd-opt-2-59" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Sri Lanka Rupee"><i role="presentation">Sri Lanka Rupee</i></li>
<li id="dd-opt-2-60" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Swedish Krona"><i role="presentation">Swedish Krona</i></li>
<li id="dd-opt-2-61" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Taiwan Dollar"><i role="presentation">Taiwan Dollar</i></li>
<li id="dd-opt-2-62" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Taka"><i role="presentation">Taka</i></li>
<li id="dd-opt-2-63" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Tenge"><i role="presentation">Tenge</i></li>
<li id="dd-opt-2-64" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Thai Baht"><i role="presentation">Thai Baht</i></li>
<li id="dd-opt-2-65" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Turkish Lira"><i role="presentation">Turkish Lira</i></li>
<li id="dd-opt-2-66" class="option" tabindex="0" role="option" aria-selected="false" aria-label="US Dollar"><i role="presentation">US Dollar</i></li>
<li id="dd-opt-2-67" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Ukraine Hryvnia"><i role="presentation">Ukraine Hryvnia</i></li>
<li id="dd-opt-2-68" class="option" tabindex="0" role="option" aria-selected="false" aria-label="United Arab Emirates Dirham"><i role="presentation">United Arab Emirates Dirham</i></li>
<li id="dd-opt-2-69" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Uruguay New Peso"><i role="presentation">Uruguay New Peso</i></li>
<li id="dd-opt-2-70" class="option" tabindex="0" role="option" aria-selected="false" aria-label="Yuan Renminbi"><i role="presentation">Yuan Renminbi</i></li>
</ul>
</div>
</div>
</label>
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<a href="https://www.anntaylor.com/custserv/custserv.jsp?slotId=ATL_Customer_Service_International" aria-label="International Shipping FAQ's" class="see-faqs">International Shipping FAQs</a>
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<input type="hidden" name="currency" value="">
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</form>/search/searchResults.jsp
<form class="find-answer-search" action="/search/searchResults.jsp" role="form" novalidate="novalidate">
<fieldset>
<label>
<span class="input-label" aria-hidden="true" aria-label="Customer Service Search: What can we help you find?">What can we help you find?</span>
<input class="input-text faqSearch" type="text" name="question" value="" aria-describedby="findAnswer--question">
<i class="hidden-text" id="findAnswer--question">Find An Answer. What can we help you find?</i>
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<form id="joinEmail" name="joinEmail" aria-labelledby="cta" data-redirect="modal" action="/#footer" method="post" role="form" novalidate="novalidate">
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CUSTOMER SERVICE
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CUSTOMER SERVICE
TERMS OF USE PRIVACY + SECURITY ALL REWARDS CREDIT CARD CONTACT US
FIND AN ANSWER
What can we help you find? Find An Answer. What can we help you find?
* LIVE CHAT
Mon - Fri:
8AM to 11PM EST
Sat - Sun:
9AM to 9PM EST
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* TEXT US
U.S. Toll FREE
1-800-342-5266
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Data Rates apply.
* CALL US
U.S. Toll FREE
1-800-342-5266
International Clients
1-614-534-2756
* Top Questions
* Order Status + Tracking
* Returns + Exchanges
* Shopping on Ann Taylor
* Gift Card + Gifting Services
* My Account Subscription Updates
* International
* Contact Us
* In-Store Pickup
TOP QUESTIONS
WHERE IS MY ORDER?
Once you have received notice that your package has shipped, rest assured that
your package is in transit. Occasionally there are delays in tracking updates
this time of year, however the carrier details will be updated once your package
arrives at your local post office.
WHAT IS YOUR POLICY ON FACE COVERINGS?
Masks are not required for fully vaccinated customers and store associates.
HOW DO I EXCHANGE MY ORDER?
To save you time, we have our Quick Exchange Service. If you find that an item
you ordered isn't just right and need a replacement in a different size or
color, all you need to do is call us at 1-800-342-5266. We'll quickly place an
exchange order, charging your preferred credit card but waiving your standard
ground shipping fees. In addition, we'll help you make your return to our Online
Store or to Store nearest you.
HOW DO I CHECK THE STATUS OF OR TRACK AN ORDER?
Once your order has been shipped, we will notify you via e-mail of the shipment
status. This e-mail will also provide you with tracking information and the
ability to access the status of your order from the convenience of your
computer. You can also check your order status from the site - click on Order
Status on the top right side of the page. You will need your confirmation number
and email address to receive your order status.
WHY DID I NOT RECEIVE A PACKSLIP WITH MY ORDER?
As an effort to increase our environmental sustainability, your package may not
include a paper invoice. To make a return please make sure you keep the order
number from your order confirmation email to locate your order details on the
site to print your return label. To return your order in store, please bring
your order to the store and an associate will process your return. You may use
the order email as your receipt for your returns on this order. Please refer to
the return policy online for exact details of our return practice.
WHAT IS THE RETURN OR EXCHANGE POLICY?
Holiday 2021 Return Policy:
Purchases made November 1, 2021 through December 24, 2021 may be returned
through January 31, 2022. Returns will be credited for the price paid in the
original form of tender when the return/exchange is accompanied by a valid
receipt for a purchase made within this time period.
In store gift purchases made between November 1, 2021 and December 24, 2021 may
be returned through January 31, 2022 with a valid gift receipt for a credit of
the price paid in the form of a merchandise credit or as a merchandise exchange
when returning in store.
Merchandise purchased in store may be returned only in store. Merchandise
purchased online may be returned either online or in store.
--------------------------------------------------------------------------------
Ann Taylor will accept your return or exchange of unworn, unwashed and defective
merchandise by mail or online. Unwashed, unworn and defective merchandise may
also be returned or exchanged at any Ann Taylor location with the exception of
select merchandise explicitly noted in our return policy below. Please note, we
cannot accept online purchase returns at LOFT, LOFT Outlet or Ann Taylor Factory
store locations.
We will credit you for returns, accompanied by proof of purchase, received
within 30-days of the purchase for the price paid either in the original form of
payment or as a merchandise exchange. For gift returns that are received within
30-days of the transaction date, you will receive an Online E-Gift Certificate
for the amount paid by the sender. Returns accompanied by proof of purchase,
made more than 30-days after the purchase, will be credited for the item's
current selling price either in the form of a merchandise credit* or as a
merchandise exchange. One price adjustment on full-priced merchandise may be
made within 7 days from the original date of purchase.
Returns without proof of purchase will be credited for the item's current
selling price on the date of the return, in the form of a merchandise credit.
Merchandise without proof of purchase, with a selling price on the date of the
return that is deemed Final Sale, may not be returned or exchanged.
Final sale merchandise (merchandise with a .77 or .88 cent price ending) may not
be returned or exchanged.
"Reduced price merchandise with "Final Sale" in the description or a .77 or .88
price ending prior to any discount may not be returned or exchanged. Merchandise
without an original receipt with a selling price on the date of the return that
is deemed "Final Sale" may not be returned or exchanged.
*A merchandise credit for online returns will be issued by e-mail as an E-Gift
Certificate. A valid email address must be provided.
HOW DO I RETURN MY ORDER?
Click here to begin the return process and generate your prepaid label.
OPTION 1:
* Complete the steps to return your selected items
* Print the return label
* Carefully pack your item(s), in the original condition, and include your
printed return invoice
* Affix your shipping label to the package, making sure no other tracking
labels are shown
Once your package is ready to be shipped, refer to the shipping carrier on the
label:
* For UPS, drop it off at your nearest UPS location
* For USPS (U.S. Postal Service), give it to your local carrier or drop off at
the nearest USPS location
* In the event you do not have a printer, please complete the return process
using the link above. Once completed, you will receive an email with the
return label in an attachment. Upon dropping off your return at the shipping
carrier selected, present a screenshot of the label and they will print it
for you.
OPTION 2: Return the package on your own
* Complete the steps to return your selected items
* Print the return invoice
* Carefully pack your item(s), in the original condition, and include your
printed return invoice
* Select a carrier (USPS, UPS, FedEx, etc.).
* Pay the return postage at the time of shipping.
* Ship to the following address:
Ann Taylor Online Store
1901 East State Road 240
Greencastle, IN 46135
Once your package is received, a refund will be credited based on our return
practice guidelines. If using our prepaid return label, $7.95 will be deducted
from your return credit amount. You will receive an email once the return is
completed.
Please note: if returns from separate orders are shipped with one return label,
it may take an additional 2-3 weeks for return credit processing as they need to
be reviewed separately. For the fastest return process, we recommend shipping
each return with the label corresponding to that specific order.
Troubleshooting:
If you are having difficulty locating your return when using the link above,
please check these details:
* Has your entire order been delivered? If so, please allow 24 hours after your
entire order was delivered before starting the return process.
* Is your email address entered exactly the same as when your order was placed?
* Is the order number entered exactly as it appears in the first paragraph of
your order confirmation email?
* Are you visiting the site where you submitted your order? Please note that
there are separate sites for each of our brands. To complete the return
process, you will need to visit the exact site where your order was placed.
HOW DO I CANCEL AN ORDER?
You may contact us via chat, text or phone immediately after submitting your
order and we will make every effort to cancel it. When we designed our business
processes and systems at Ann Taylor, our goal was to save you time by quickly
processing your order. Therefore, our window of time for cancellation is very
short. If you selected In Store or Curbside Pick Up, we are unable to cancel
your order – but if you choose not to pick up your order, it will be cancelled
after the pick up date.
HOW DO I APPLY A PROMOTION?
Occasionally, Ann Taylor will offer code-based promotions that can be redeemed
online. Promotions and discounts, including free shipping, will be communicated
on the website, through emails, and direct marketing, such as mailers.
To redeem a code-based promotion, perform the following steps:
* In the Shopping Bag, enter your promotion code in the space marked "Promo
Code."
* Click the "Apply" button on the right side of the page.
* Prices for the items that are valid for the discount will be reduced by the
amount of the promotion, and reflected in your ORDER SUMMARY.
The following restrictions apply:
* To qualify for a specific promotion, your order must be placed during the
specified promotion period.
* Some promotional offers may not be combined with other offers in the same
order.
* Your order may need to be of a certain dollar amount to qualify; shipping and
taxes are not applicable towards the qualifying amount.
* Enter the code in the Shopping Bag in the space marked "Promo Code," and then
click the "Apply" button. Prices and shipping charges, if applicable, will be
adjusted according to the applied promotion, with the discount reflected in
your GRAND TOTAL.
* Only one promotional code may be used per order. Offers may be used only once
unless otherwise specified.
* Free shipping offers are valid on standard shipping for orders placed at
ANNTAYLOR.COM with a specified minimum purchase. Standard shipping is not
available in AK, HI or PR.
* Taxes, shipping and handling fees, purchases of gift cards, charges for gift
boxes and payment of Ann Taylor credit cards do not count towards the
qualifying amount.
* The offer may only apply to certain price points (full-price only) or select
products. Offers may not be valid in Ann Taylor stores.
* Offers are not valid at LOFT stores, Ann Taylor Factory stores, LOFT Outlet
stores and LOFT.com.
* Offers are not valid on purchases of gift cards.
* Offer is not for resale and is not redeemable for cash.
* No adjustments to prior purchases, and cannot be applied to returned
merchandise.
HOW CAN I GET A PRICE ADJUSTMENT?
Price adjustments are not eligible on special promotions, including %'s off
(e.g., 25%, 40%, and 50% etc.) and $'s off. One price adjustment for merchandise
purchased at full-price, which has been marked down for the first time, may be
made within 7 days from the original date of purchase. Please note, our stores
are not able to process price adjustments for online orders.
GIFT CARDS + GIFTING SERVICES
GIFT CARDS
Gift Cards can be purchased at ANNTAYLOR.COM, LOFT.com, or at any Ann Taylor,
LOFT, Ann Taylor Factory or LOFT Outlet store. Gift Cards are available in
denominations of: $25, $50, $75, $100, $150, $200, $250, $500, $1000. We do not
currently support the sale of US or Canadian gift cards to international
customers or the redemption of US or Canadian gift cards for
internationally-shipped orders. Gift Cards purchased in Canadian Stores can only
be redeemed at our Canadian Store locations.
There is no charge for the tax or standard shipping of our Gift Cards. If you
are purchasing other items in addition to your Gift Card(s), the value of the
Gift Card(s) will be subtracted from the item subtotal before calculating tax
and base shipping rates.
Our Gift Cards are sent to the recipient in beautiful gift packaging, free of
charge.
Purchasing Gift Cards
You can purchase Gift Cards at any Ann Taylor store, LOFT, Ann Taylor Factory or
LOFT Outlet store. Gift Cards are offered in the denominations of $25, $50, $75,
$100, $150, $200, $250, $500, and $1000. Should you wish to send a Gift Card in
an amount not listed, you can combine any of the listed values to reach your
desired total and call 1 800 DIAL ANN (1.800.342.5266).
Redeeming Gift Cards
Gift Cards can be redeemed at ANNTAYLOR.COM, LOFT.com, and at any Ann Taylor,
LOFT Ann Taylor Factory or LOFT Outlet store. The actual Gift Card must be
presented to the Store Associate when checking out, and the amount of the Card
will be applied toward your purchase. To use your Gift Card online, you will
need the 19-digit card number, and the 4-digit pin number that is under the
scratch-off section on the back of the Gift Card. This information is entered
during the Checkout process and the appropriate amount will be applied to your
order.
Checking the Balance of your Gift Card
You can check the amount that you have left on your Gift Card at ANNTAYLOR.COM
for any Gift Card purchased in the US or Puerto Rico or you can call the number
on the back of your Gift Card. You will need to refer to the back of your card
for the 19-digit card number, and the 4-digit pin number that you scratched off.
ONLINE E-GIFT CARDS/E-GIFT CERTIFICATES
Purchasing Online E-Gift Certificates
E-Gift Cards are purchased through our partner vendor, Cashstar, which
specializes, is secure electronic gift certificates. When clicking on the E-Gift
Card "Buy Now" button, you will be redirected to the Cashstar site to complete
your purchase. For complete details on E-Gift Cards, click here to be redirected
to the Cashstar FAQs.
Redeeming Online E-Gift Cards
E-Gift Cards may be redeemed at ANNTAYLOR.COM, LOFT.com and at any Ann Taylor,
LOFT, Ann Taylor Factory or LOFT Outlet store. The actual Gift Card must be
presented to the Store Associate when checking out, and the amount of the Card
will be applied toward your purchase. To use your Gift Card online, you will
need the 19-digit card number, and the 4-digit pin number that is under the
scratch-off section on the back of the Gift Card. This information is entered
during the Checkout process and the appropriate amount will be applied to your
order.
Redeeming Online E-Gift Certificates
Ann Taylor Online E-Gift Certificates may be redeemed at ANNTAYLOR.COM and
LOFT.com. Unfortunately, at this time we are unable to accept Online E-Gift
Certificates in our retail stores. To redeem an Online E-Gift Certificate on
ANNTAYLOR.COM, you will need the E-Gift Certificate number from the "gift"
e-mail you received. During the Payment process of Checkout, you will be
prompted to enter this number in the "E-Gift Certificate #" field, then click
"Apply". If you would like to use more than one E-Gift Certificate, simply
repeat this process and be sure to click "Submit Online E-Gift Certificate" for
each certificate you wish to use.
Check Balance of Online E-Gift Certificates
If you have a balance remaining from an E-Gift Card or E-Gift Certificate(s),
please access Gift Cards from the homepage. You will be directed to the Gift
Card/E-Gift Card landing page where you can check the balance.
INTERNATIONAL
WHAT IS BORDERFREE?
Borderfree is an e-commerce platform that allows us to provide to our
international clients the ability to shop at AnnTaylor.com in the currency of
their choice, with competitive shipping costs and delivery times.
HOW DO I PLACE AN ORDER?
Shop AnnTaylor.com as you would normally by adding items to your bag and then
clicking on the checkout button.
Our website will instantly recognize that you are an international client. You
may also click on the flag in the top navigation bar to select your shipping
destination and preferred currency. All prices will automatically be converted
into your chosen currency.
When you proceed to checkout, your secure transaction will be completed with
Borderfree. Borderfree will calculate and display a guaranteed order total in
your preferred currency. This total will include all shipping costs from our
warehouse(s) in the U.S. to your selected international destination, as well as
any applicable duties and taxes imposed by customs and revenue authorities in
the destination country. Your credit card will be billed by Borderfree and your
credit card statement will read "BF*Anntaylor.com", as "BF" denotes the
Borderfree network.
WHAT ARE MY PAYMENT OPTIONS?
WE ACCEPT THE FOLLOWING PAYMENT METHODS:
MasterCard, including the Ann Taylor or LOFT MasterCard
Visa
American Express
JCB
Paypal (only for international shipping use)
China Union Pay (only for international shipping use)
Alipay (only for international shipping use)
At this time, Ann Taylor or LOFT store cards cannot be used on international
orders.
Orders are subject to verification and acceptance before shipping. Your credit
card will be billed by Borderfree at the time your order leaves the U.S.
WHAT CURRENCIES DOES BORDERFREE SUPPORT?
Currently, Borderfree supports billing in more than 40 different currencies,
with more being added on an ongoing basis. Click here to view and select from a
list of supported currencies. Once you confirm your preferences, you will be
able to see products priced in your selected currency.
HOW ARE INTERNATIONAL ORDERS SHIPPED AND HOW IS SHIPPING CALCULATED?
What are my international shipping options?
Below are estimated delivery days for our international orders. You will be
quoted specific delivery days at the time of checkout that is based on your
selected destination country, and the shipping methods available for the items
in your shopping cart.
Destination Estimated Delivery Days Canada 4-17 business days United Kingdom
5-12 business days Mexico 5-9 business days Central America and the Caribbean
5-12 business days South America 5-13 business days Europe 5-13 business days
Asia-Pacific Countries 5-12 business days South Asia 6-12 business days Africa
and Middle East 5-13 business days Iceland 6-11 business days Russian Federation
8-18 business days
HOW MUCH DOES INTERNATIONAL SHIPPING COST?
International shipping is calculated based on a number of factors, including the
desired shipping speed, the number of items you are purchasing, the weight of
the items, and the destination country. International shipping will be
calculated and guaranteed during the Borderfree global checkout based on the
items you are purchasing and your shipping destination.
WHEN AM I BILLED?
Your credit card will be billed by Borderfree at the time your order leaves the
U.S.
HOW MUCH DUTY AND TAXES ARE CHARGED ON INTERNATIONAL ORDERS?
Duty (or customs tariffs) is set by the destination country customs authorities
and is determined based on a combination of the country of origin
(manufacturing) of the goods being purchased and the classification of that
merchandise in accordance with a harmonized system adopted and used by the
countries that Borderfree supports. Value Added Tax (VAT) rates are set by the
destination country. You will be able to view the guaranteed total amount of
applicable duty and tax/VAT for your order during the Borderfree global checkout
process.
DO YOU SHIP TO U.S. MILITARY ADDRESSES (APO/FPO)?
Orders shipping to U.S. military addresses should go through our domestic
checkout, as they are not subject to the same costs and logistics flows as our
other international orders. To do this, you should shop as if shipping to an
address within the U.S.
PROMOTIONS AND POLICIES
International orders are not eligible for:
Free shipping
Gift card purchases
Payment with gift cards
Gift boxes
Price adjustments
Other promotional restrictions may apply. Please contact us with any questions.
EXCEPTIONS
The maximum order value for international shipment is USD $2,500.
Some items, including hazardous materials, furs and exotic leathers, and jewelry
may not be available for international shipment. Some beauty items may be
considered hazardous materials due to their alcohol content and cannot be
shipped internationally. International customers will be notified to remove
restricted items during the checkout process.
CAN I PURCHASE OR REDEEM INTERNATIONAL GIFT CARDS?
Unfortunately, we do not currently support the sale of US or Canadian gift cards
to international customers or the redemption of US or Canadian gift cards for
internationally-shipped orders.
ARE THERE ANY ITEMS THAT CANNOT SHIP TO MY COUNTRY BECAUSE THEY ARE RESTRICTED?
If, for some reason, there are any items that cannot be exported from the U.S.
or imported into your destination country selection, Borderfree will notify you
during the checkout process.
WHAT IS THE INTERNATIONAL RETURN POLICY?
We will gladly accept your return of unworn, unwashed and defective merchandise
by mail. Returns accompanied by the original receipt must be received within
30-days of the date of purchase and will be credited for the price paid in the
original form of payment. We will not accept returns after 30-days from the date
of purchase.
Borderfree will provide you with a refund of the original merchandise price and
any duties and taxes originally paid on the item in the same currency and using
the same exchange rate as your original order. Please note that you will still
be responsible for any shipping charges.
Online merchandise shipped Internationally via Borderfree may not be returned at
an Ann Taylor or an Ann Taylor Factory Store or a LOFT or LOFT Outlet location
in the United States or Canada. Online merchandise shipped internationally may
not be exchanged.
To process a return, please email us at clientservices@anntaylor.com or call us
at 614-534-2755 to begin the Return Merchandise Authorization, which is required
to process a return.
International Orders are not eligible to receive price adjustments.
HOW CAN I TRACK MY INTERNATIONAL ORDER?
You can track the progress of your international package(s) here.
ARE THERE SIZE CONVERSION CHARTS FOR INTERNATIONAL ORDERS?
Please click here
CAN INTERNATIONAL CUSTOMERS WRITE PRODUCT REVIEWS?
We invite our international customers to browse our product reviews, but they
are unable to write them at this time.
RETURNS + EXCHANGES
RETURN POLICY
Holiday 2021 Return Policy:
Purchases made November 1, 2021 through December 24, 2021 may be returned
through January 31, 2022. Returns will be credited for the price paid in the
original form of tender when the return/exchange is accompanied by a valid
receipt for a purchase made within this time period.
In store gift purchases made between November 1, 2021 and December 24, 2021 may
be returned through January 31, 2022 with a valid gift receipt for a credit of
the price paid in the form of a merchandise credit or as a merchandise exchange
when returning in store.
Merchandise purchased in store may be returned only in store. Merchandise
purchased online may be returned either online or in store.
--------------------------------------------------------------------------------
Ann Taylor will accept your return of unworn, unwashed and defective merchandise
by mail. Unwashed, unworn and defective merchandise may also be returned or
exchanged at any Ann Taylor location with the exception of select merchandise
explicitly noted in our return policy below. Please note, we cannot accept
online purchase returns at LOFT, LOFT Outlet or Ann Taylor Factory store
locations.
We will credit you for returns, accompanied by proof of purchase, received
within 30-days of the purchase for the price paid either in the original form of
payment or as a merchandise exchange (in store only). For gift returns that are
received within 30-days of the transaction date, you will receive an Online
E-Gift Certificate for the amount paid by the sender. Returns accompanied by
proof of purchase, made more than 30-days after the purchase, will be credited
for the item's current selling price either in the form of a merchandise credit*
or as a merchandise exchange (in store only). One price adjustment on
full-priced merchandise may be made within 7 days from the original date of
purchase.
Returns without proof of purchase will be credited for the item's current
selling price on the date of the return, in the form of a merchandise credit.
Merchandise without proof of purchase, with a selling price on the date of the
return that is deemed Final Sale, may not be returned or exchanged.
Final sale merchandise (merchandise with a .77 or .88 cent price ending) may not
be returned or exchanged.
"Reduced price merchandise with "Final Sale" in the description or a .77 or .88
price ending prior to any discount may not be returned or exchanged. Merchandise
without proof of purchase with a selling price on the date of the return that is
deemed "Final Sale" may not be returned or exchanged.
*A merchandise credit for online returns will be issued by e-mail as an E-Gift
Certificate. A valid email address must be provided.
QUICK PHONE EXCHANGE ORDERS
To save you time, we have our Ann Taylor Quick Exchange Service. If you find
that an item you ordered isn't just right and need a replacement in a different
size or color, all you need to do is call us at 1 800 DIAL ANN (342-5266). We'll
quickly place an exchange order--charging your preferred credit card, but
waiving your standard ground shipping fees. In addition, we'll help you make
your return to our Online Store or to an Ann Taylor Store nearest you.
RETURNING BY MAIL
Click here to begin the return process and generate your prepaid label.
OPTION 1:
* Complete the steps to return your selected items
* Print the return label
* Carefully pack your item(s), in the original condition, and include your
printed return invoice
* Affix your shipping label to the package, making sure no other tracking
labels are shown
Once your package is ready to be shipped, refer to the shipping carrier on the
label:
* For UPS, drop it off at your nearest UPS location
* For USPS (U.S. Postal Service), give it to your local carrier or drop off at
the nearest USPS location
* In the event you do not have a printer, please complete the return process
using the link above. Once completed, you will receive an email with the
return label in an attachment. Upon dropping off your return at the shipping
carrier selected, present a screenshot of the label and they will print it
for you.
OPTION 2: Return the package on your own
* Complete the steps to return your selected items
* Print the return invoice
* Carefully pack your item(s), in the original condition, and include your
printed return invoice
* Select a carrier (USPS, UPS, FedEx, etc.).
* Pay the return postage at the time of shipping.
* Ship to the following address:
Ann Taylor Online Store
1901 East State Road 240
Greencastle, IN 46135
Once your package is received, a refund will be credited based on our return
practice guidelines. If using our prepaid return label, $7.95 will be deducted
from your return credit amount. You will receive an email once the return is
completed.
Please note: If you return items on your own without using the link above, it
will likely result in an extremely delayed refund. For the fastest refund, we
recommend completing the return process using the link above.
Troubleshooting:
If you are having difficulty locating your return when using the link above,
please check these details:
* Has your entire order been delivered? If so, please allow 24 hours after your
entire order was delivered before starting the return process.
* Is your email address entered exactly the same as when your order was placed?
* Is the order number entered exactly as it appears in the first paragraph of
your order confirmation email?
* Are you visiting the site where you submitted your order? Please note that
there are separate sites for each of our brands. To complete the return
process, you will need to visit the exact site where your order was placed.
INTERNATIONAL RETURNS
We will gladly accept your return of unworn, unwashed and defective merchandise
by mail. Returns accompanied by the original receipt must be received within
30-days of the date of purchase and will be credited for the price paid in the
original form of payment. We will not accept returns after 30-days from the date
of purchase.
Borderfree will provide you with a refund of the original merchandise price and
any duties and taxes originally paid on the item in the same currency and using
the same exchange rate as your original order. Please note that you will still
be responsible for any shipping charges.
Online merchandise shipped Internationally via Borderfree may not be returned or
exchanged at an Ann Taylor or an Ann Taylor Factory Store or a LOFT or LOFT
Outlet location in the United States or Canada.
To process a return, please email us at clientservices@anntaylor.com or call us
at 614-534-2755 to begin the Return Merchandise Authorization, which is required
to process a return.
ERECEIPT FAQS
Q: Can I get an eReceipt for any transaction?
A: eReceipts are available for purchase, return, and exchange transactions
except for those tendered by cash, check, or traveler's check.
Q: Can I get a paper receipt and an eReceipt?
A: Yes, for applicable transactions, you will have the option of receiving a
paper receipt or an eReceipt, or both.
Q: How long does it take to receive an eReceipt?
A: eReceipts are sent in near real-time. In most cases, you will receive an
eReceipt before you have left the store.
Q: I asked for an eReceipt but did not receive one. What can I do?
A: If there is a system issue, the eReceipt will be sent as soon as it is
resolved. We also recommend that you check your email spam folder. If the
eReceipt is there, add us to your address book to ensure they always arrive to
your inbox. Please note: at this time, eReceipts cannot be re-sent.
Q: Can I use my eReceipt for a return or exchange?
A: Yes. You can bring in a printed copy of your eReceipt, or pull it up on your
smartphone or tablet.
Q: Can you look up my eReceipt for me using my email address?
A: At this time, we are unable to look up eReciepts. Please bring in a printed
copy of your eReceipt, or pull it up on your smartphone or tablet.
Q: Can I send a gift receipt as an eReceipt?
A: Unfortunately, as we can only email one email address gift receipts cannot be
sent as an eReceipt. Gift receipts will continue to be print only.
Q: Are eReceipts offered in all Ann Taylor stores?
A: At this time, eReceipts are not available in California, Washington DC,
Massachusetts, New Jersey, Wisconsin or Canada. All stores in the United States
will however accept eReceipts for returns and exchanges.
Q: I lost or deleted my eReceipt but need to make a return. What can I do?
A: At this time, we are unable to re-send eReceipts. Per our return practice,
returns can be made without an original receipt for the item's current selling
price in the form of a merchandise credit. Merchandise deemed final sale on the
date of return may not be returned or exchanged.
SHOPPING ON ANN TAYLOR
FABRIC GLOSSARY
Ann Taylor provides a range of fabric offerings for every product and every
occasion. To learn more about the fabrics we use, their special features and
benefits, as well as how to care for them, select this option from any product
detail page.
SIZING/FIT INFORMATION
Ann Taylor is proud to provide consistent sizing to all its Clients in Misses,
Petite and Tall sizes. Click here for more details on our Size Charts by product
category. Grab a measuring tape and follow our detailed measuring instructions
to ensure that you get the best fit possible. Please remember, however, that
styles change with each season. Therefore, you should look closely at each
product description for specific indicators as to how each garment will fit.
FIND IN STORE
Find in Store is a tool in our online store, which allows our clients to locate
merchandise from any of our Ann Taylor retail locations.
The Find in Store link will be displayed on each product detail page that, when
clicked, will pre-populate your original product. You will be asked to select a
color and size from the drop down menu, as well as the zip code of the area in
which you wish to shop.
Find in Store search results will display all store locations within a 150 mile
radius of the zip code entered. You will be able to print these search results.
Due to the rapid change in inventory positions throughout the day, we cannot
guarantee availability.
If the item is available at ANNTAYLOR.com, you may place an order yourself or
call 1 800 DIAL ANN (342-5266). If the item you want is in a local store, you
may visit that location.
SHOPPING BAG
For your convenience, as a registered signed-in user of ANNTAYLOR.COM, when you
exit the site, any items that remain in your Shopping Bag will automatically be
saved for your next visit. To view the items you have saved when you return,
simply sign in to ANNTAYLOR.COM and click on the Shopping Bag link in the
Navigation Bar. Your Bag will be automatically updated as you add in new items.
If you begin shopping before you sign in, a new Shopping Bag will be started for
you. When you sign in to begin the checkout process, your current shopping bag
will be merged with any items saved during a previous visit.
Please note that saving items in your Shopping Bag does not reserve them for
purchase at a later date. If any of the items in your saved Bag sell out, they
will be removed or you will receive a message during checkout stating that the
item(s) are no longer available to order. You will need to remove the sold out
items from your bag in order to complete the checkout process.
To take advantage of this convenient feature and many others, click here to
register or go directly to the "Sign In" page from the navigation bar.
OPTIMIZE YOUR BROWSING
ANNTAYLOR.COM is best viewed with Firefox, Chrome and Safari browsers.
SHIPPING AND HANDLING OPTIONS
ANNTAYLOR.COM can ship orders to all locations within the United States and
Puerto Rico, as well as internationally. Click here for information on
international shipping. Our shipping and handling options include Standard
Shipping, 3-Day Business Shipping and Next Day Business Shipping. To ensure the
prompt delivery of your order, we recommend that you place your order by 3 PM
EST. Business day refers to Monday through Friday, excluding Holidays. Saturday
and Sunday deliveries are currently not available.
*Standard Shipping
The safety of our associates and customers is our top priority. As a result,
there will be shipping delays.
Standard orders are processed once credit card authorization and verification
have been obtained. Orders shipped via standard delivery typically arrive in
four (4) to seven (7) business days (Monday-Friday, not including Holidays).
Standard Shipping is not available for Alaska, Hawaii and Puerto Rico addresses.
Gift cards, packaging, taxes and prior purchases do not qualify toward the
minimum purchase requirement. Thus, the offer cannot be applied to such items.
If you choose another shipping option, additional charges will apply.
* Standard Shipping for Orders Under $150
* Orders of $149.99 or less will be shipped at a flat rate of $8.95 for
Shipping and Handling Charges
* Standard Shipping for Orders Over $150
* To be eligible for standard free shipping, the order value must be $150
* Qualifying amount must be met AFTER any promotion or discount is applied
* Gift cards, packaging, taxes and prior purchases do not qualify toward
the minimum purchase requirement
* Additional charges apply if:
* You choose another shipping option (3-Day Business or Next Day Business
Shipping)
* You are shipping to: Alaska, Hawaii or Puerto Rico addresses
**3-Day Business Shipping
* Flat Rate $14.95 for Third Day Shipping and Handling Charges
* Orders placed AFTER 3 P.M. EST Monday-Friday and on weekends will be
processed on the following business day (business day refers to
Monday-Friday, excluding Holidays)
***Next Day Business Shipping
* Flat Rate $24.95 for Next Business Day Shipping and Handling Charges
* Orders placed by 3 P.M. EST Monday-Friday, will be delivered next business
day
* Orders placed AFTER 3 P.M. EST Monday-Friday and on weekends, will arrive on
the second business day (business day refers to Monday-Friday, excluding
Holidays)
* Not available for Alaska, Hawaii, Puerto Rico, P.O. Boxes, APO/FPO addresses
and certain remote locations
* Not guaranteed for P.O. Boxes. Your order will be sent via USPS Express
service
BILLING INFORMATION
When selecting your credit card payment option, be sure to include the billing
address that is associated with the credit card you are using to make your
purchase. We want to ensure that your order is processed without delay.
Currently, we are unable to accept orders with billing addresses outside of the
50 U.S. states and Puerto Rico.
PAYMENT OPTIONS
We offer you the convenience of numerous payment options for your online order.
These options include the Ann Taylor Card, Ann Taylor E-Gift Certificate, Ann
Taylor Gift Card or any one of 5 additional major credit cards: American
Express, MasterCard, Visa, Diners Club, Discover and JCB. Simply enter the
information in Step 3 of our Checkout process. All payments must be made in full
at time of shipment. To make a payment to your Ann Taylor Credit Card account,
click here.
Please Note: We cannot process gift cards issued by American Express, Discover,
MasterCard and Visa. If you try to place an order using one of these gift cards,
it will fail. However, your funds will be authorized. To avoid having to contact
client services to remove the authorization, please do not attempt to use a gift
card issued by American Express, Discover, MasterCard or Visa.
PAYMENT OPTION EXCEPTIONS
Please note that we are unable to accept any form of payment with a non-U.S.
billing address (outside of the 50 states and Puerto Rico). We cannot accept
checks or money orders at this time.
TAXES
ANNTAYLOR.COM follows all applicable taxing regulations for the areas where we
do business. Each of the 50 U.S. states and Puerto Rico has established state
tax regulations. Taxes are charged according to the shipping address(es) of your
order.
PROMOTIONS AND COUPONS
Occasionally, Ann Taylor will offer code-based promotions that can be redeemed
online. Promotions and discounts, including free shipping, will be communicated
on the website, through emails, and direct marketing, such as mailers.
To redeem a code-based promotion, perform the following steps:
* In the Shopping Bag, enter your promotion code in the space marked "Promo
Code."
* Click the "Apply" button on the right side of the page.
* Prices for the items that are valid for the discount will be reduced by the
amount of the promotion, and reflected in your ORDER SUMMARY.
The following restrictions apply:
* To qualify for a specific promotion, your order must be placed during the
specified promotion period.
* Some promotional offers may not be combined with other offers in the same
order.
* Your order may need to be of a certain dollar amount to qualify; shipping and
taxes are not applicable towards the qualifying amount.
* Enter the code in the Shopping Bag in the space marked "Promo Code," and then
click the "Apply" button. Prices and shipping charges, if applicable, will be
adjusted according to the applied promotion, with the discount reflected in
your GRAND TOTAL.
* Only one promotional code may be used per order. Offers may be used only once
unless otherwise specified.
* Free shipping offers are valid on standard shipping for orders placed at
ANNTAYLOR.COM with a specified minimum purchase. Standard shipping is not
available in AK, HI or PR.
* Taxes, shipping and handling fees, purchases of gift cards, charges for gift
boxes and payment of Ann Taylor credit cards do not count towards the
qualifying amount.
* The offer may only apply to certain price points (full-price only) or select
products. Offers may not be valid in Ann Taylor stores.
* Offers are not valid at LOFT stores, Ann Taylor Factory stores, LOFT Outlet
stores and LOFT.com.
* Offers are not valid on purchases of gift cards.
* Offer is not for resale and is not redeemable for cash.
* No adjustments to prior purchases, and cannot be applied to returned
merchandise.
CHECKOUT & ORDER PROCESSING
To save you time, we've made our checkout process efficient and easy to
complete. Just follow the prompts in the simple one-page checkout process. When
you attempt to checkout--from the product page, your shopping bag, or from the
top navigational bar--you will first be reminded to sign in or register with
ANNTAYLOR.COM.
In Step 1 of Checkout, you will be asked to fill in your shipping information.
At this point, you will enter: the address(es) to where your order will be
shipped; your preferred shipping method(s.. If you are entering a new address
which you have never shipped to before, you will also have the option of saving
the name and address in your Address Book, so you won't have to re-enter this
information in the future. Please be sure to click on the check box when
prompted to add the name and address to your Address Book. To read more about
the ANNTAYLOR.COM Address Book, click here
In Step 2, you will enter your billing and payment information. If you have a
saved payment method, click "Change" to add a new payment method. You will then
be prompted to change your payment method or add your Ann Taylor Online E-Gift
Certificate, Ann Taylor Gift Card and/or ANN Rewards Card.
The final step of Checkout is to confirm that we have all of the correct
information for your order including: the billing and shipping information, your
total order amount, shipping costs, taxes, promotional discounts, and/or gift
charges and credits. The final total that will be charged to your credit card
will appear on the bottom of the page. When you have confirmed that all of the
information on this page is correct, click on the "Purchase" button next to your
order total.
You will receive e-mail confirmations both when your order is received as well
as when your order is shipped.
SHOPRUNNER
What is ShopRunner?
ShopRunner is a convenient shopping option available on our site that offers its
members free 2-day shipping and free return shipping on select items.
From where does my ShopRunner order ship?
Ann Taylor will ship your order fast and free from our warehouses directly to
you.
How do I sign into ShopRunner on your site?
Anytime you see the ShopRunner logo on a product page or on our shopping bag,
you can click on it and sign in.
How do I know what items are ShopRunner eligible?
Look for the ShopRunner logo next to a product listing to make sure it is
eligible.
Why is an item not ShopRunner eligible?
Some items are not ShopRunner eligible due to reasons such as the product's
shape, size or weight or hazmat restrictions. Look for the ShopRunner logo next
to a product listing to make sure it is eligible.
How quickly will my items arrive?
Please allow two full business days for the order to arrive after it has been
processed. Orders must be submitted within that day's 3 PM EST cutoff time.
Eligible items will ship free via UPS or USPS Priority to ensure delivery in two
business days. Any shipment to a PO Box, APO/FPO/DPO or international address is
excluded from the ShopRunner program.
Tracking a shipment is easy. Sign in to your Ann Taylor account to view your
order tracking or refer to your shipping confirmation email for tracking
information.
Is return shipping really free?
Yes, ShopRunner members enjoy free return shipping on all orders placed using
ShopRunner.
MY ACCOUNT SUBSCRIPTION UPDATES
BENEFITS OF REGISTRATION
While you're shopping ANNTAYLOR.COM, we offer you the option to sign in/register
with us. Once you've registered, you'll be able to experience several special
features:
* Shop ANNTAYLOR.COM and LOFT.com with the same e-mail address and password.
with the same e-mail address and password.
* Save items placed in your Shopping Bag for as long as they're still available
at ANNTAYLOR.COM.
* Receive e-mails announcing up-to-the-minute news on new arrivals, site and
store features, and exceptional sales at ANNTAYLOR.COM and LOFT.com and any
of our retail stores.
* For your convenience you can securely save your addresses, both billing and
shipping, as well as your credit card information for your next order. Click
here to view our Privacy & Security Statements.
* Have quick access to the status of open orders and history of previous
orders.
NEW CLIENT REGISTRATION
If you'd like to register with us, click on "Sign In" on the top of any page. As
part of the registration process, you will be asked for the following
information:
* Your e-mail address so that we are able to recognize you each time you
sign-in to either ANNTAYLOR.COM or LOFT.com.
* Your password must be 8-30 characters long and must use a combination of
letters and numbers. Please note that the number required in your password
may not be the first or last character. Passwords are case sensitive. Please
do not use any spaces.
* You will receive e-mail updates from ANNTAYLOR.COM or LOFT.com. The e-mails
will provide you with up-to-the-minute news on new arrivals, site and store
features, and exceptional sales.
Please be assured that any personal information you submit to ANNTAYLOR.COM is
safe and secure. To view Ann Taylor's complete Privacy ∓ Security Statement,
please click here.
CHANGING YOUR E-MAIL ADDRESS
If you wish to change your email address/username, please login to the "My
Account" section of the website and click on "Preferences". You may also call 1
800 DIAL ANN (342-5266), and a Client Associate will assist you.
FORGOTTEN PASSWORD
If you forget your Password, visit the "Sign In" page of the website and then
click the "Forgot Password?" link. If your e-mail address is currently in our
records, we will send you an email with a link to reset your password. For your
added protection and security, we will also remove any credit card information
you may have previously saved on our website.
EMAIL AND MAILING PREFERENCES
If you wish to be removed from our e-mails and/or mailings, you may submit your
request to unsubscribe through "My Account/Preferences" at ANNTAYLOR.COM. To
access this feature, click here. If you have received an e-mail from Ann Taylor,
you may also respond with the word "unsubscribe" in the subject line or indicate
your preference to receive only one email per week. In addition, you may also
contact us via e-mail at clientservices@anntaylor.com or via phone at 1 800 DIAL
ANN.
IN-STORE PICKUP
WHAT IS CURBSIDE PICK UP?
Curbside pickup is available in select stores. As states continue to open up
retail business, curbside pickup may become available in your local store. Click
here to learn more.
WHAT IS IN-STORE PICKUP?
To treat you to another fun way to shop, we've made some items on our website
available for pick up in store. As soon as the store selected prepares your pick
up, we'll send you an "in-store pickup is ready" email. All you have to do is
come to the store selected and show them the email, along with a valid driver's
license or government-issued ID.
After receiving the email, you'll have four days to pick up your items. After
four days, that part of your order will be canceled and you will not be charged.
If you've ordered more items, they may be available at different times and
you'll receive an email once each item is ready to be picked up.
Please note: not all items are available for in-store pickup and this service is
not available in all stores.
HOW DO I KNOW IF AN ITEM CAN BE PICKED UP IN STORE?
On the product page, a "Pick Up In Store" button will appear beneath the "Add To
Bag" button. Simply click the button and instructions will follow.
CAN I PICK UP CERTAIN ITEMS IN STORE AND HAVE OTHERS SHIPPED?
Yes. For items you would like to pick up, click the "Pick Up In Store" button
and follow the instructions. For items you would like shipped, click the "Add To
Bag" button. When you are ready to checkout, your shopping bag will be split to
show items for in-store pickup and items that will be shipped.
WHY IS IN-STORE PICKUP NOT AVAILABLE FOR MY STORE?
In-store pickup is continually being added to stores. If your store isn't
currently offering in-store pickup, check back for updates.
WHEN WILL MY CREDIT CARD BE CHARGED?
After you place your order, your credit card will be authorized for the total
order amount. When your in-store pickup is completed, that part of the order
will be finalized and your credit card will be charged.
HOW SOON CAN I PICK UP MY ORDER?
As soon as the store selected prepares your pick up, we'll send you an "in-store
pickup is ready" email. Once this email is received, please visit the store
within the next four days to pick up your item(s) - you will have to show the
email to the store selected, along with a valid driver's license or
government-issued ID. Find store hours here.
HOW LONG WILL YOU HOLD MY ORDER?
After receiving your "in-store pickup is ready" email, you'll have four days to
pick up your items. After four days, that part of your order will be canceled
and you will not be charged. If you've ordered more items, they may be available
at different times and you'll receive an email once each item is ready to be
picked up.
WHAT DO I NEED TO BRING TO PICK UP MY ORDER?
Please bring your "in-store pickup is ready" email (you can also show it on your
phone), along with a valid driver's license or government-issue ID.
CAN SOMEONE ELSE PICK UP AN ORDER ON MY BEHALF?
Yes! You will see a place to add their information during the checkout process.
They will also receive your "in-store pickup is ready" email. All they need to
do is show the email to the store selected, along with a valid driver's license
or government-issued ID.
WHERE IN THE STORE CAN I PICK UP MY ORDER?
When you arrive at the store, just ask an associate for assistance with your
in-store pick up.
WHAT HAPPENS IF I ORDER AN IN-STORE PICKUP WHEN THE STORE IS CLOSED?
On the next business day, the store selected will begin to prepare your in-store
pickup. As soon as it's ready for pick up, we'll send you an "in-store pickup is
ready" email. Please wait until you receive the email before picking up your
order - you will have to show the email to the store selected, along with a
valid driver's license or government-issued ID. Find store hours here.
DO I GET A RECEIPT?
Yes! Once you complete your in-store pickup, you will be emailed a receipt.
WHAT HAPPENS IF ITEMS IN MY IN-STORE PICKUP AREN'T WHAT I EXPECT?
When completing your in-store pickup, simply let the associate know which items
you would like to exchange or return.
CAN I CHANGE MY PICK UP STORE AFTER I'VE PLACED MY ORDER?
Unfortunately, the pick up store cannot be changed after you've placed your
order.
HOW IS MY TAX CALCULATED?
For delivery orders, your tax is calculated based on the tax code where your
order is delivered. For in-store pickup orders, your tax is calculated based on
the tax code of the selected store. If you have an order with items for in-store
pickup and shipment, you could be charged different tax rates.
HOW CAN I PROVIDE FEEDBACK ABOUT MY IN-STORE PICKUP EXPERIENCE?
If you have any feedback about your in-store pickup experience, we'd love to
hear from you. Email us at: clientservices@anntaylor.com
MORE QUESTIONS?
Click here for customer service.
CORPORATE SALES
WHAT IS ANN TAYLOR CORPORATE SALES?
Corporate Sales is for businesses that want to place bulk orders at Ann Taylor
to dress their employees and teams so they look and feel their best.
IS THERE A DISCOUNT FOR PURCHASING IN BULK?
We offer tiered pricing, and any discount will be applied based on volume.
Please email CorporateSales@AnnTaylor.com for more information.
WHAT TYPES OF ITEMS CAN I PURCHASE?
A curated offering can be found in our Corporate Sales lookbook. Other styles
are also available to purchase in bulk based on availability. Please email
CorporateSales@AnnTaylor.com for more information.
HOW DO I ORDER?
Contact CorporateSales@AnnTaylor.com to receive an Ann Taylor Corporate Sales
lookbook. After you receive the lookbook, a Corporate Sales representative will
work with you to select the perfect assortment for your team.
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