livechat.boldchat.com

Summary

This website contacted 3 IPs in 2 countries across 2 domains to perform 5 HTTP transactions. The main IP is 52.11.10.7, located in Boardman, United States and belongs to AMAZON-02, US. The main domain is livechat.boldchat.com. The Cisco Umbrella rank of the primary domain is 140440.
TLS certificate: Issued by DigiCert TLS RSA SHA256 2020 CA1 on February 14th 2023. Valid for: a year.

This is the only time livechat.boldchat.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	173.203.156.35 173.203.156.35	27357 (RACKSPACE) (RACKSPACE)
2	52.11.10.7 52.11.10.7	16509 (AMAZON-02) (AMAZON-02)
2	52.40.30.115 52.40.30.115	16509 (AMAZON-02) (AMAZON-02)
1	18.158.136.102 18.158.136.102	16509 (AMAZON-02) (AMAZON-02)
5	3

1 173.203.156.35 (United States) 1 redirects

ASN27357 (RACKSPACE, US)

saferpayments.yoursecurejourney.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.11.10.7 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: b-app19-16.boldchat.com

livechat.boldchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.40.30.115 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: b-app19-09.boldchat.com

images.boldchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.158.136.102 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-18-158-136-102.eu-central-1.compute.amazonaws.com

visitor-services.boldchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
5	boldchat.com livechat.boldchat.com — Cisco Umbrella Rank: 140440 images.boldchat.com — Cisco Umbrella Rank: 68494 visitor-services.boldchat.com — Cisco Umbrella Rank: 14687	35 KB
1	yoursecurejourney.com 1 redirects saferpayments.yoursecurejourney.com	1 KB
5	2

	Domain	Requested by
2	images.boldchat.com	livechat.boldchat.com
2	livechat.boldchat.com	livechat.boldchat.com
1	visitor-services.boldchat.com	livechat.boldchat.com
1	saferpayments.yoursecurejourney.com	1 redirects
5	4

This site contains links to these domains. Also see Links.

Domain
www.boldchat.com

Subject Issuer	Validity	Valid
*.boldchat.com DigiCert TLS RSA SHA256 2020 CA1	`2023-02-14` - `2024-03-13`	a year	crt.sh

This page contains 1 frames:

Primary Page: https://livechat.boldchat.com/aid/434475156140779928/bc.chat?resize=true&cbdid=4554220083582421157&wdid=3066196075829605961&vr=$mid&vn=Peter%20%20Tropoli&vi=&ve=Clay.Miller@fisglobal.com&vp=&iq=&curl=
Frame ID: 582C82684875B17099839A8DF45D5853
Requests: 5 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

SaferPayments Customer Support

Page URL History Show full URLs

https://saferpayments.yoursecurejourney.com/services/webapi/v2/emailEvent/clicked/XLIJrOFOLT-j1wJuQn9Td_z2RAYq_mCdkoSoHj... HTTP 302
https://livechat.boldchat.com/aid/434475156140779928/bc.chat?resize=true&cbdid=4554220083582421157&wdid=30... Page URL

Page Statistics

5
Requests

100 %
HTTPS

0 %
IPv6

2
Domains

4
Subdomains

3
IPs

2
Countries

35 kB
Transfer

33 kB
Size

3
Cookies

1 Outgoing links

These are links going to different origins than the main page.

URL: http://www.boldchat.com/

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://saferpayments.yoursecurejourney.com/services/webapi/v2/emailEvent/clicked/XLIJrOFOLT-j1wJuQn9Td_z2RAYq_mCdkoSoHjhs_GRyGEYmW5EI2vnY7K8jQKnI/dMi5pjF3NMo906JY-r9bMPy5fQqTroa8xPrza2afZJ0R24_1m1wXb2s7x684453W3dmaGoCwSOQ2zYbsesu2_Wq9VtNAsN_WKRhPOM6Opka_XYzmijFdF2TfxJy-Yi-vty0AR4dgS5QbfdNZX2P_pAQXiI5CYxpOEpJov-Qe3pylDpbngM5GVZgnkj1yTKUy6-4A1MuP9aSRW9K_k0LN9XlvtL37Rs4t7JY9ssjozFiO9BGoasehi4KKJyap350xYfY5N7lxzyBSi41zOXNyvA HTTP 302
https://livechat.boldchat.com/aid/434475156140779928/bc.chat?resize=true&cbdid=4554220083582421157&wdid=3066196075829605961&vr=$mid&vn=Peter%20%20Tropoli&vi=&ve=Clay.Miller@fisglobal.com&vp=&iq=&curl= Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

5 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request bc.chat Show response
livechat.boldchat.com/aid/434475156140779928/
Redirect Chain

https://saferpayments.yoursecurejourney.com/services/webapi/v2/emailEvent/clicked/XLIJrOFOLT-j1wJuQn9Td_z2RAYq_mCdkoSoHjhs_GRyGEYmW5EI2vnY7K8jQKnI/dMi5pjF3NMo906JY-r9bMPy5fQqTroa8xPrza2afZJ0R24_1m1...
https://livechat.boldchat.com/aid/434475156140779928/bc.chat?resize=true&cbdid=4554220083582421157&wdid=3066196075829605961&vr=$mid&vn=Peter%20%20Tropoli&vi=&ve=Clay.Miller@fisglobal.com&vp=&iq=&curl=

31 KB
32 KB

591ms
204ms

Document
text/html

52.11.10.7
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://livechat.boldchat.com/aid/434475156140779928/bc.chat?resize=true&cbdid=4554220083582421157&wdid=3066196075829605961&vr=$mid&vn=Peter%20%20Tropoli&vi=&ve=Clay.Miller@fisglobal.com&vp=&iq=&curl=

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

52.11.10.7 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

b-app19-16.boldchat.com

Software

BoldChat/8006 /

Resource Hash

c134cf26fbe8b8abcdb8e807a480249ba80271f4a3db6a0d6f279d6c0c66db3a

Security Headers

Name	Value
Strict-Transport-Security	max-age=31636000; includeSubDomains
X-Content-Type-Options	nosniff

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.146 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

Cache-Control: no-cache,no-store
Content-Type: text/html;charset=utf-8
Date: Thu, 06 Apr 2023 12:10:15 GMT
Expires: Thu, 01 Jan 1970 00:00:00 GMT
Origin-Agent-Cluster: ?0
P3P: CP="NON BUS INT NAV COM ADM CON CUR IVA IVD OTP PSA PSD TEL SAM", policyref="http://my.boldchat.com/w3c/p3p.xml"
Pragma: no-cache
Server: BoldChat/8006
Strict-Transport-Security: max-age=31636000; includeSubDomains
Transfer-Encoding: chunked
X-Content-Type-Options: nosniff

Redirect headers

access-control-allow-origin: https://saferpayments.yoursecurejourney.com
cache-control: max-age=0, no-cache, no-store, must-revalidate
content-security-policy: default-src 'self' *.sysnet.ie *.sysnetgs.com player.vimeo.com; script-src 'self' 'unsafe-inline' 'unsafe-eval' www.google-analytics.com *.boldchat.com; connect-src 'self' assurance.sysnetgs.com *.boldchat.com www.google-analytics.com *.demdex.net; img-src 'self' data: us01-prod-sair-static-assets.s3.amazonaws.com eu01-prod-sair-static-assets.s3-eu-west-1.amazonaws.com eu01-itops-sair-static-assets.s3-eu-west-1.amazonaws.com eu01-bau-sair-static-assets.s3-eu-west-1.amazonaws.com eu01-devops-sair-static-assets.s3-eu-west-1.amazonaws.com eu01-dev-sair-static-assets.s3-eu-west-1.amazonaws.com adservice.google.com images.boldchat.com *.sysnet.ie www.google-analytics.com *.demdex.net ad.doubleclick.net stats.g.doubleclick.net; style-src 'self' 'unsafe-inline' fonts.googleapis.com *.fonts.net; font-src 'self' data: fonts.gstatic.com; frame-src 'self' 'unsafe-inline' 'unsafe-eval' iscan: data: blob: *.sysnetgs.com *.vimeo.com *.boldchat.com;
date: Thu, 06 Apr 2023 12:10:15 GMT
feature-policy: accelerometer 'none'; camera 'none'; geolocation 'none'; gyroscope 'none'; magnetometer 'none'; midi 'none'; usb 'none'
location: https://livechat.boldchat.com/aid/434475156140779928/bc.chat?resize=true&cbdid=4554220083582421157&wdid=3066196075829605961&vr=$mid&vn=Peter Tropoli&vi=&ve=Clay.Miller@fisglobal.com&vp=&iq=&curl=
permissions-policy: accelerometer=(); camera=(); geolocation=(); gyroscope=(); magnetometer=(); midi=(); usb=()
pragma: no-cache
referrer-policy: strict-origin-when-cross-origin
server: Apache
strict-transport-security: max-age=31536000; includeSubDomains; preload
vary: Origin,Access-Control-Request-Method,Access-Control-Request-Headers
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
x-permitted-cross-domain-policies: none
x-xss-protection: 1; mode=block

GET
H/1.1 200
OK chat_window_genesys_poweredby.png
images.boldchat.com/ext/images/ 2 KB
3 KB 584ms
176ms Image
image/png 52.40.30.115
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://images.boldchat.com/ext/images/chat_window_genesys_poweredby.png

Requested by

Host: livechat.boldchat.com
URL: https://livechat.boldchat.com/aid/434475156140779928/bc.chat?resize=true&cbdid=4554220083582421157&wdid=3066196075829605961&vr=$mid&vn=Peter%20%20Tropoli&vi=&ve=Clay.Miller@fisglobal.com&vp=&iq=&curl=

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

52.40.30.115 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

b-app19-09.boldchat.com

Software

BoldChat/8101 /

Resource Hash

742fa04f1f03e840c30ea670715fe49d02d5911cbf2841597b1fd20b5e6eeb68

Security Headers

Name	Value
Strict-Transport-Security	max-age=31636000; includeSubDomains
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://livechat.boldchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.146 Safari/537.36

Response headers

Date: Thu, 06 Apr 2023 12:10:17 GMT
Strict-Transport-Security: max-age=31636000; includeSubDomains
X-Content-Type-Options: nosniff
Last-Modified: Thu, 26 Jan 2023 12:18:58 GMT
Server: BoldChat/8101
ETag: W/"2285-1674735538000"
Content-Type: image/png
Accept-Ranges: bytes
Content-Length: 2285

GET
H2 200 visitor-token Show response
visitor-services.boldchat.com/visitor-token-service/ 38 B
376 B 50ms
9ms XHR
application/json 18.158.136.102
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://visitor-services.boldchat.com/visitor-token-service/visitor-token
Requested by: Host: livechat.boldchat.com
URL: https://livechat.boldchat.com/aid/434475156140779928/bc.chat?resize=true&cbdid=4554220083582421157&wdid=3066196075829605961&vr=$mid&vn=Peter%20%20Tropoli&vi=&ve=Clay.Miller@fisglobal.com&vp=&iq=&curl=
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 18.158.136.102 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-18-158-136-102.eu-central-1.compute.amazonaws.com
Software: /
Resource Hash: 821057e02af78031675282c119cdb5a272847b5c2cb8afd7e279f7f20c4d43f7

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://livechat.boldchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.146 Safari/537.36

Response headers

x-response-time: 1.268603ms
date: Thu, 06 Apr 2023 12:10:16 GMT
x-correlation-id: db00da3c-af22-4237-80ba-86d0e130e876
vary: Origin
content-type: application/json; charset=utf-8
access-control-allow-origin: https://livechat.boldchat.com
access-control-allow-credentials: true
content-length: 38

GET
H/1.1 200
OK header_gradient_gray.png
images.boldchat.com/ext/images/ 180 B
499 B 585ms
179ms Image
image/png 52.40.30.115
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://images.boldchat.com/ext/images/header_gradient_gray.png

Requested by

Host: livechat.boldchat.com
URL: https://livechat.boldchat.com/aid/434475156140779928/bc.chat?resize=true&cbdid=4554220083582421157&wdid=3066196075829605961&vr=$mid&vn=Peter%20%20Tropoli&vi=&ve=Clay.Miller@fisglobal.com&vp=&iq=&curl=

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

52.40.30.115 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

b-app19-09.boldchat.com

Software

BoldChat/8102 /

Resource Hash

b89819cca061f233bd86c236b61c447f8dd8bcd12a88ef55f9c1025c79c6eaa6

Security Headers

Name	Value
Strict-Transport-Security	max-age=31636000; includeSubDomains
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://livechat.boldchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.146 Safari/537.36

Response headers

Date: Thu, 06 Apr 2023 12:10:16 GMT
Strict-Transport-Security: max-age=31636000; includeSubDomains
X-Content-Type-Options: nosniff
Last-Modified: Thu, 26 Jan 2023 12:18:58 GMT
Server: BoldChat/8102
ETag: W/"180-1674735538000"
Content-Type: image/png
Accept-Ranges: bytes
Content-Length: 180

GET
H/1.1 200
OK bc.ccb Show response
livechat.boldchat.com/aid/434475156140779928/ 6 B
267 B 182ms
182ms XHR
text/plain 52.11.10.7
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://livechat.boldchat.com/aid/434475156140779928/bc.ccb?queueToken=&cid=433610276588623598TADD639A6C35480FDA6771BF89D63ACDC029A6C83D32D36A9A71B8361C64C254375AFBE8453EDCD10DF47A6CD756980EBB4B600AB6BA35BC0A63CE971F760B49A&.kill=1680783016587

Requested by

Host: livechat.boldchat.com
URL: https://livechat.boldchat.com/aid/434475156140779928/bc.chat?resize=true&cbdid=4554220083582421157&wdid=3066196075829605961&vr=$mid&vn=Peter%20%20Tropoli&vi=&ve=Clay.Miller@fisglobal.com&vp=&iq=&curl=

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

52.11.10.7 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

b-app19-16.boldchat.com

Software

BoldChat/8006 /

Resource Hash

c3eefb58d7c42440a9d4abec51d629544d635a6d936ff3c4d3fca96d611b3cf3

Security Headers

Name	Value
Strict-Transport-Security	max-age=31636000; includeSubDomains
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://livechat.boldchat.com/aid/434475156140779928/bc.chat?resize=true&cbdid=4554220083582421157&wdid=3066196075829605961&vr=$mid&vn=Peter%20%20Tropoli&vi=&ve=Clay.Miller@fisglobal.com&vp=&iq=&curl=
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.146 Safari/537.36

Response headers

Origin-Agent-Cluster: ?0
Date: Thu, 06 Apr 2023 12:10:16 GMT
Strict-Transport-Security: max-age=31636000; includeSubDomains
X-Content-Type-Options: nosniff
Server: BoldChat/8006
Content-Length: 6
Content-Type: text/plain;charset=UTF-8

Verdicts & Comments Add Verdict or Comment

13 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

3 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.boldchat.com/	1970-01-20 19:38:39	Name: bc-visitor-id Value: 3066196075829605961=433610276934484555T2414C9A7FF3A075A51C96C28CF22F4544A8E443D9B05F45D5836BE0A5DE239FB1C8AD4CFC123D7B6344BF0EE0A37E9EC86CB9DF6C3A9C552121C3C01533E7362
.boldchat.com/	1969-12-31 23:59:59	Name: bc-visit-id Value: 3066196075829605961=433610276734862650TDABDEC5F7CB9DEE3D8B048C3989F890E9297720CFB4275716C3421BB7C2B2803995A398B456A94FD7163FC7AF73789E4B47F361AEC046A6A9E3473C816E11AA3
.boldchat.com/	1970-01-20 20:29:03	Name: bc.visitor_token Value: 7049714929575018496

1 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
rendering	warning	URL: https://livechat.boldchat.com/aid/434475156140779928/bc.chat?resize=true&cbdid=4554220083582421157&wdid=3066196075829605961&vr=$mid&vn=Peter%20%20Tropoli&vi=&ve=Clay.Miller@fisglobal.com&vp=&iq=&curl=(Line 4) Message: The key "target-densitydpi" is not supported.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31636000; includeSubDomains
X-Content-Type-Options	nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

images.boldchat.com
livechat.boldchat.com
saferpayments.yoursecurejourney.com
visitor-services.boldchat.com
173.203.156.35
18.158.136.102
52.11.10.7
52.40.30.115
742fa04f1f03e840c30ea670715fe49d02d5911cbf2841597b1fd20b5e6eeb68
821057e02af78031675282c119cdb5a272847b5c2cb8afd7e279f7f20c4d43f7
b89819cca061f233bd86c236b61c447f8dd8bcd12a88ef55f9c1025c79c6eaa6
c134cf26fbe8b8abcdb8e807a480249ba80271f4a3db6a0d6f279d6c0c66db3a
c3eefb58d7c42440a9d4abec51d629544d635a6d936ff3c4d3fca96d611b3cf3

livechat.boldchat.com Open in urlscan Pro 52.11.10.7 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Page Statistics

5 Requests

100 %HTTPS

0 %IPv6

2 Domains

4 Subdomains

3 IPs

2 Countries

35 kBTransfer

33 kBSize

3 Cookies

1 Outgoing links

Page URL History

Redirected requests

5 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

13 JavaScript Global Variables

3 Cookies

1 Console Messages

Security Headers

Indicators

livechat.boldchat.com Open in urlscan Pro
52.11.10.7 Public Scan

Screenshot
Live screenshot

Full Image

5
Requests

100 %
HTTPS

0 %
IPv6

2
Domains

4
Subdomains

3
IPs

2
Countries

35 kB
Transfer

33 kB
Size

3
Cookies

5 HTTP transactions
0 data transactions