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www.egain.com Open in urlscan Pro
13.82.107.234  Public Scan

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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&u...
Submission: On April 28 via api from CH — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 26 IPs in 4 countries across 19 domains to perform 101 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 361995.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
37 13.82.107.234 8075 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
7 2a00:1450:400... 15169 (GOOGLE)
2 2a02:6ea0:c70... 60068 (CDN77 ^_^)
2 209.128.119.150 7151 (BAYAREA-AS)
2 13.225.80.74 16509 (AMAZON-02)
2 52.211.21.27 16509 (AMAZON-02)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 4 2620:1ec:c11:... 8068 (MICROSOFT...)
1 5 2600:9000:213... 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
6 2a00:1450:400... 15169 (GOOGLE)
1 142.250.185.98 15169 (GOOGLE)
1 2a02:26f0:f7:... 20940 (AKAMAI-ASN1)
1 2a02:6ea0:c70... 60068 (CDN77 ^_^)
7 44.235.40.249 16509 (AMAZON-02)
2 209.128.92.239 7151 (BAYAREA-AS)
2 2 2620:1ec:21::14 8068 (MICROSOFT...)
1 1 2620:1ec:22::14 8068 (MICROSOFT...)
1 13.107.43.14 8068 (MICROSOFT...)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
1 34.241.136.23 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 2620:1ec:27::... 8075 (MICROSOFT...)
3 20.75.32.255 8075 (MICROSOFT...)
1 2 52.142.114.2 8075 (MICROSOFT...)
101 26
37    13.82.107.234 (Tappahannock, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
www.egain.com
4    2a00:1450:4001:803::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
7    2a00:1450:4001:829::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.googletagmanager.com
2    2a02:6ea0:c700::2 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)
cdn.printfriendly.com
2    209.128.119.150 (United States)

ASN7151 (BAYAREA-AS, US)
PTR: 209-128-119-150.bayarea.net
stats.sa-as.com
2    13.225.80.74 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-225-80-74.fra2.r.cloudfront.net
hd.egain.com
2    52.211.21.27 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-211-21-27.eu-west-1.compute.amazonaws.com
analytics.analytics-egain.com
1    2606:4700::6810:650c (United States)

ASN13335 (CLOUDFLARENET, US)
ws.zoominfo.com
4    2620:1ec:c11::200 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
bat.bing.com
c.bing.com
5    2600:9000:2134:5600:6:9280:1080:93a1 (United States)

ASN16509 (AMAZON-02, US)
s.adroll.com
3    2a00:1450:4001:80e::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
6    2a00:1450:4001:812::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google-analytics.com
1    142.250.185.98 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s49-in-f2.1e100.net
www.googleadservices.com
1    2a02:26f0:f7::5c7b:e024 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)
snap.licdn.com
1    2a02:6ea0:c700::1 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)
key-cdn.printfriendly.com
7    44.235.40.249 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-44-235-40-249.us-west-2.compute.amazonaws.com
ebrain.egain.com
2    209.128.92.239 (United States)

ASN7151 (BAYAREA-AS, US)
PTR: 209-128-92-239.bayarea.net
api.kickfire.com
2    2620:1ec:21::14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
px.ads.linkedin.com
1    2620:1ec:22::14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
www.linkedin.com
1    13.107.43.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
px4.ads.linkedin.com
1    2a00:1450:4001:808::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
googleads.g.doubleclick.net
2    2a00:1450:400c:c0c::9d (Brussels, Belgium)

ASN15169 (GOOGLE, US)
stats.g.doubleclick.net
1    34.241.136.23 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-34-241-136-23.eu-west-1.compute.amazonaws.com
d.adroll.com
3    2a00:1450:4001:830::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google.com
3    2a00:1450:4001:801::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google.de
1    2620:1ec:27::cafe:1994 (United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
www.clarity.ms
3    20.75.32.255 (Boydton, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
b.clarity.ms
2    52.142.114.2 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
c.clarity.ms
Apex Domain
Subdomains		 Transfer
46 egain.com
www.egain.com — Cisco Umbrella Rank: 361995
hd.egain.com
ebrain.egain.com
818 KB
7 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 53
350 KB
6 clarity.ms
www.clarity.ms — Cisco Umbrella Rank: 1237
b.clarity.ms — Cisco Umbrella Rank: 3423
c.clarity.ms — Cisco Umbrella Rank: 613
24 KB
6 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 32
20 KB
6 adroll.com
s.adroll.com — Cisco Umbrella Rank: 2338
d.adroll.com — Cisco Umbrella Rank: 1449
78 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 382
www.linkedin.com — Cisco Umbrella Rank: 585
px4.ads.linkedin.com — Cisco Umbrella Rank: 4726
4 KB
4 bing.com
bat.bing.com — Cisco Umbrella Rank: 329
c.bing.com — Cisco Umbrella Rank: 201
13 KB
4 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 39
4 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 6408
762 B
3 google.com
www.google.com — Cisco Umbrella Rank: 2
762 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 38
stats.g.doubleclick.net — Cisco Umbrella Rank: 71
2 KB
3 gstatic.com
fonts.gstatic.com
75 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 17936
key-cdn.printfriendly.com — Cisco Umbrella Rank: 18698
15 KB
2 kickfire.com
api.kickfire.com — Cisco Umbrella Rank: 64045
1 KB
2 analytics-egain.com
analytics.analytics-egain.com — Cisco Umbrella Rank: 20698
20 KB
2 sa-as.com
stats.sa-as.com — Cisco Umbrella Rank: 49466
1 KB
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 747
3 KB
1 googleadservices.com
www.googleadservices.com — Cisco Umbrella Rank: 105
15 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 6352
1 KB
101 19
Domain Requested by
37 www.egain.com www.egain.com
7 ebrain.egain.com analytics.analytics-egain.com
ebrain.egain.com
7 www.googletagmanager.com www.egain.com
www.googletagmanager.com
6 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
5 s.adroll.com 1 redirects www.egain.com
s.adroll.com
4 fonts.googleapis.com www.egain.com
3 b.clarity.ms www.clarity.ms
3 www.google.de www.egain.com
3 www.google.com www.egain.com
3 fonts.gstatic.com fonts.googleapis.com
3 bat.bing.com www.egain.com
bat.bing.com
2 c.clarity.ms 1 redirects
2 stats.g.doubleclick.net www.google-analytics.com
2 px.ads.linkedin.com 2 redirects
2 api.kickfire.com www.egain.com
2 analytics.analytics-egain.com www.egain.com
analytics.analytics-egain.com
2 hd.egain.com www.egain.com
2 stats.sa-as.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 c.bing.com 1 redirects
1 www.clarity.ms bat.bing.com
1 d.adroll.com s.adroll.com
1 googleads.g.doubleclick.net www.googleadservices.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 snap.licdn.com www.egain.com
1 www.googleadservices.com www.googletagmanager.com
1 ws.zoominfo.com www.egain.com
101 29
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2		 2022-01-20 -
2023-02-21		 a year crt.sh
upload.video.google.com
GTS CA 1C3		 2022-04-11 -
2022-07-04		 3 months crt.sh
*.google-analytics.com
GTS CA 1C3		 2022-04-11 -
2022-07-04		 3 months crt.sh
1937640834.rsc.cdn77.org
R3		 2022-04-10 -
2022-07-09		 3 months crt.sh
stats.sa-as.com
Sectigo RSA Domain Validation Secure Server CA		 2022-02-14 -
2023-02-14		 a year crt.sh
hd.egain.com
Amazon		 2022-02-09 -
2023-03-10		 a year crt.sh
*.analytics-egain.com
Amazon		 2021-10-06 -
2022-11-04		 a year crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3		 2022-04-21 -
2023-04-21		 a year crt.sh
www.bing.com
Microsoft RSA TLS CA 01		 2022-03-16 -
2022-09-16		 6 months crt.sh
s.adroll.com
Amazon		 2021-08-02 -
2022-08-31		 a year crt.sh
*.gstatic.com
GTS CA 1C3		 2022-04-11 -
2022-07-04		 3 months crt.sh
www.googleadservices.com
GTS CA 1C3		 2022-04-11 -
2022-07-04		 3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA		 2022-03-01 -
2023-03-01		 a year crt.sh
1639039923.rsc.cdn77.org
R3		 2022-04-09 -
2022-07-08		 3 months crt.sh
api.kickfire.com
Sectigo RSA Domain Validation Secure Server CA		 2020-07-28 -
2022-07-28		 2 years crt.sh
*.g.doubleclick.net
GTS CA 1C3		 2022-04-11 -
2022-07-04		 3 months crt.sh
adroll.mgr.consensu.org
Amazon		 2021-09-09 -
2022-10-08		 a year crt.sh
www.google.com
GTS CA 1C3		 2022-04-11 -
2022-07-04		 3 months crt.sh
www.google.de
GTS CA 1C3		 2022-04-11 -
2022-07-04		 3 months crt.sh
www.clarity.ms
DigiCert TLS RSA SHA256 2020 CA1		 2022-02-27 -
2023-02-27		 a year crt.sh
a.clarity.ms
Microsoft RSA TLS CA 01		 2021-07-27 -
2022-07-27		 a year crt.sh

This page contains 6 frames:

Primary Page: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Frame ID: 288401560F7D0FBB0CBF363A408F0933
Requests: 96 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: A33D29CFA2228DDEFCFEAD372742C897
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: E6D00601A69114ED26C0CDF3CC29DEB9
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: 8E5C7F152EBE9B00FEF9F5D89A9A0720
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 27EFECD1AF0A90456607450D777AE4E9
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: F097CF6BF3517813C1DC838040209E00
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Making Contact Center Agents Successful in the Digital Era | eGain

Detected technologies

Overall confidence: 100%
Detected patterns
  • (?:a|s)\.adroll\.com
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com
Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js
Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js
Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js
Overall confidence: 100%
Detected patterns
  • /revslider/[/\w-]+/js
Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?
Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

101
Requests

97 %
HTTPS

61 %
IPv6

19
Domains

29
Subdomains

26
IPs

4
Countries

1443 kB
Transfer

3865 kB
Size

35
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 69
  • https://s.adroll.com/j/exp/FINC2MQIPFCK7P2ZQZKQT3/index.js HTTP 302
  • https://s.adroll.com/j/exp/index.js
Request Chain 73
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1651142651131&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Fuid%3D9d7a7d91-ff12-eb11-a814-000d3a1b1316%26utm_campaign%3Ddigital3-na%26utm_medium%3Demail%26utm_source%3D1on1 HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1651142651131%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%252F%253Fuid%253D9d7a7d91-ff12-eb11-a814-000d3a1b1316%2526utm_campaign%253Ddigital3-na%2526utm_medium%253Demail%2526utm_source%253D1on1%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1651142651131&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Fuid%3D9d7a7d91-ff12-eb11-a814-000d3a1b1316%26utm_campaign%3Ddigital3-na%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1651142651131&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Fuid%3D9d7a7d91-ff12-eb11-a814-000d3a1b1316%26utm_campaign%3Ddigital3-na%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true&e_ipv6=AQLhrBP2z1Ft4gAAAYBvxXFULN8s_rWz5weXd406RD2CK_Isix3CA1A6UEYdXw5n5Oghk9cwENac
Request Chain 93
  • https://c.clarity.ms/c.gif HTTP 302
  • https://c.bing.com/c.gif?CtsSyncId=E63B83BA26A24F0CACE44C0ED721BE94&RedC=c.clarity.ms&MXFR=14DA6E748CE26E10350C7FE088E2607A HTTP 302
  • https://c.clarity.ms/c.gif?CtsSyncId=E63B83BA26A24F0CACE44C0ED721BE94&MUID=022CFF737F3C61C038E7EEE77EEE603A

101 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/ 		187 KB
39 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
00f17087934ce61ed26182232c9c42c1ba29b2020a321fc57584932f292fc7ae
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
Keep-Alive
Content-Encoding
gzip
Content-Length
39341
Content-Type
text/html; charset=UTF-8
Date
Thu, 28 Apr 2022 10:44:10 GMT
Keep-Alive
timeout=5, max=100
Link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/10052>; rel="alternate"; type="application/json" <https://www.egain.com/?p=10052>; rel=shortlink
Server
Apache/2.4.29 (Ubuntu)
Strict-Transport-Security
max-age=31536000
Vary
Accept-Encoding
X-Content-Type-Options
nosniff
X-UA-Compatible
IE=edge
jquery.fancybox.css
www.egain.com/egain-child/fancy/ 		5 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Thu, 28 Apr 2022 10:44:10 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1489-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1477
rs6.css
www.egain.com/plugins/revslider/public/assets/css/ 		55 KB
12 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://www.egain.com/plugins/revslider/public/assets/css/rs6.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Thu, 28 Apr 2022 10:44:10 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"db2a-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
11707
style.css
www.egain.com/plugins/sticky-header-oceanwp// 		753 B
703 B 		Stylesheet
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Thu, 28 Apr 2022 10:44:10 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2f1-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
290
swiper.min.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/ 		17 KB
3 KB 		Stylesheet
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa6093ae92ef933fc67b115b3f5e22f69f2fca61db60e1101197e5bc429a5c75
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Thu, 28 Apr 2022 10:44:10 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:55 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4561-592d7e5d32fc0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
2870
wp-ssc-public.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/ 		1 KB
869 B 		Stylesheet
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
71225be729a67fc91782773bc10027436904c6a58a6b56d7ff474fa0ed4c2908
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Thu, 28 Apr 2022 10:44:10 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:55 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4c3-592d7e5d32fc0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
455
dashicons.min.css
www.egain.com/includes/css/ 		58 KB
35 KB 		Stylesheet
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Thu, 28 Apr 2022 10:44:10 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"e688-5db15e3095bd9-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
35730
style.css
www.egain.com/egain/ 		2 KB
1 KB 		Stylesheet
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Thu, 28 Apr 2022 10:44:10 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"677-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
948
style.css
www.egain.com/egain-child/ 		2 KB
1 KB 		Stylesheet
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https://www.egain.com/egain-child/style.css
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Thu, 28 Apr 2022 10:44:10 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Mon, 19 Apr 2021 20:13:54 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"619-5c058f80728f0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
908
font-awesome.min.css
www.egain.com/egain/assets/css/third/ 		30 KB
7 KB 		Stylesheet
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Thu, 28 Apr 2022 10:44:10 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7971-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
7057
simple-line-icons.min.css
www.egain.com/egain/assets/css/third/ 		11 KB
3 KB 		Stylesheet
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https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Thu, 28 Apr 2022 10:44:10 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2a9d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
2439
magnific-popup.min.css
www.egain.com/egain/assets/css/third/ 		5 KB
2 KB 		Stylesheet
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https://www.egain.com/egain/assets/css/third/magnific-popup.min.css
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Thu, 28 Apr 2022 10:44:10 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"145d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
1579
slick.min.css
www.egain.com/egain/assets/css/third/ 		2 KB
997 B 		Stylesheet
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https://www.egain.com/egain/assets/css/third/slick.min.css
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Thu, 28 Apr 2022 10:44:10 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"627-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
584
style.min.css
www.egain.com/egain/assets/css/ 		152 KB
23 KB 		Stylesheet
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https://www.egain.com/egain/assets/css/style.min.css
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
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strict-transport-security
max-age=31536000
content-encoding
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server
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expires
Thu, 28 Apr 2022 10:44:10 GMT
front.min.css
www.egain.com/plugins/cookie-notice/css/ 		5 KB
1 KB 		Stylesheet
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TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Date
Thu, 28 Apr 2022 10:44:11 GMT
Content-Encoding
gzip
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Server
Apache/2.4.29 (Ubuntu)
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www.egain.com/plugins/sassy-social-share/public/css/ 		9 KB
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
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Server
Apache/2.4.29 (Ubuntu)
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custom.css
www.egain.com/egain-child/css/ 		108 KB
15 KB 		Stylesheet
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Date
Thu, 28 Apr 2022 10:44:11 GMT
Content-Encoding
gzip
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Server
Apache/2.4.29 (Ubuntu)
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Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
Content-Encoding
gzip
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nosniff
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Server
Apache/2.4.29 (Ubuntu)
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bytes
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5666
jquery.min.js
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HTTP/1.1
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TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Apache/2.4.29 (Ubuntu) /
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User-Agent
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Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
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"15db1-5db15e30c1aff-gzip"
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30908
jquery-migrate.min.js
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TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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User-Agent
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Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2bd8-5db15e30bdc7f-gzip"
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4169
revolution.tools.min.js
www.egain.com/plugins/revslider/public/assets/js/ 		147 KB
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Software
Apache/2.4.29 (Ubuntu) /
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Security Headers
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X-Content-Type-Options nosniff

Request headers

accept-language
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User-Agent
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Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"24ba4-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
50582
rs6.min.js
www.egain.com/plugins/revslider/public/assets/js/ 		261 KB
66 KB 		Script
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
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Referer
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User-Agent
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Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"412a9-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
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chunked
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Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
main.js
www.egain.com/plugins/sticky-header-oceanwp// 		2 KB
1012 B 		Script
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
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User-Agent
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Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"816-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
585
front.min.js
www.egain.com/plugins/cookie-notice/js/ 		8 KB
2 KB 		Script
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Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c38bc4d28cb6dd5263a68b3efa74cd5b746f9083484871c54f4cd437c828b40e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"20ec-5db15c40f18cf-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
1933
custom_script_1.js
www.egain.com/egain-child/ 		11 KB
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https://www.egain.com/egain-child/custom_script_1.js
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
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Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
Content-Encoding
gzip
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nosniff
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Server
Apache/2.4.29 (Ubuntu)
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timeout=5, max=96
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www.googletagmanager.com/gtag/ 		190 KB
68 KB 		Script
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https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
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date
Thu, 28 Apr 2022 10:44:11 GMT
content-encoding
br
server
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access-control-allow-headers
Cache-Control
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x-xss-protection
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expires
Thu, 28 Apr 2022 10:44:11 GMT
js
www.googletagmanager.com/gtag/ 		101 KB
39 KB 		Script
General
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
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H2
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TLS 1.3, , AES_128_GCM
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Google Tag Manager /
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accept-language
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https://www.egain.com/
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Response headers

date
Thu, 28 Apr 2022 10:44:11 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
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content-type
application/javascript; charset=UTF-8
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expires
Thu, 28 Apr 2022 10:44:11 GMT
js
www.googletagmanager.com/gtag/ 		105 KB
41 KB 		Script
General
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https://www.googletagmanager.com/gtag/js?id=AW-946629603
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
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2a00:1450:4001:829::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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accept-language
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Response headers

date
Thu, 28 Apr 2022 10:44:11 GMT
content-encoding
br
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server
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strict-transport-security
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content-type
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expires
Thu, 28 Apr 2022 10:44:11 GMT
printfriendly-icon-sm.png
cdn.printfriendly.com/icons/ 		305 B
975 B 		Image
General
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https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
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H2
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TLS 1.3, , AES_256_GCM
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2a02:6ea0:c700::2 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
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CDN77-Turbo /
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accept-language
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x-77-pop
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eGain-logo-300.png
www.egain.com/egain-media/2022/02/ 		9 KB
9 KB 		Image
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
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Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
X-Content-Type-Options
nosniff
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Apache/2.4.29 (Ubuntu)
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14 KB 		Script
General
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
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accept-language
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Thu, 28 Apr 2022 10:44:11 GMT
content-encoding
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CDN77-Turbo
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imagesloaded.min.js
www.egain.com/includes/js/ 		5 KB
2 KB 		Script
General
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https://www.egain.com/includes/js/imagesloaded.min.js
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
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HTTP/1.1
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TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
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Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
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"15fd-5db15e30cd681-gzip"
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magnific-popup.min.js
www.egain.com/egain/assets/js/third/ 		20 KB
7 KB 		Script
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
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TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Apache/2.4.29 (Ubuntu) /
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Name Value
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accept-language
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User-Agent
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Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4ed0-592d7e64d41c0-gzip"
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Accept-Encoding
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max-age=31536000
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application/javascript
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Keep-Alive
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bytes
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timeout=5, max=95
Content-Length
7142
lightbox.min.js
www.egain.com/egain/assets/js/third/ 		1 KB
988 B 		Script
General
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https://www.egain.com/egain/assets/js/third/lightbox.min.js
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Apache/2.4.29 (Ubuntu) /
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Name Value
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accept-language
de-DE,de;q=0.9
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https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
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Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4e0-592d7e64d41c0-gzip"
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Accept-Encoding
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max-age=31536000
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application/javascript
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Keep-Alive
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bytes
Keep-Alive
timeout=5, max=96
Content-Length
561
main.min.js
www.egain.com/egain/assets/js/ 		121 KB
32 KB 		Script
General
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https://www.egain.com/egain/assets/js/main.min.js
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
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HTTP/1.1
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TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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User-Agent
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Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1e26f-592d7e64d41c0-gzip"
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Accept-Encoding
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max-age=31536000
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application/javascript
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Keep-Alive
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bytes
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timeout=5, max=97
Content-Length
32760
sassy-social-share-public.js
www.egain.com/plugins/sassy-social-share/public/js/ 		119 KB
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
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Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1dbb3-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
40654
hoverIntent.min.js
www.egain.com/includes/js/ 		1 KB
1 KB 		Script
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
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Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"5dc-5db15e30c3a40-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
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Content-Type
application/javascript
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Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
705
maxmegamenu.js
www.egain.com/plugins/megamenu/js/ 		30 KB
5 KB 		Script
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:24:47 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7741-5db15c874035f-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
4877
jquery.fancybox.js
www.egain.com/egain-child/fancy/ 		50 KB
14 KB 		Script
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

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accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
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Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"c663-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
14063
chat-launch-2.svg
www.egain.com/egain-media/2022/02/ 		3 KB
4 KB 		Image
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
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Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
X-Content-Type-Options
nosniff
Last-Modified
Fri, 18 Feb 2022 20:10:15 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"d4c-5d850789313d7"
Strict-Transport-Security
max-age=31536000
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=94
Content-Length
3404
live.js
stats.sa-as.com/ 		1 KB
986 B 		Script
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URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
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TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
209.128.119.150 , United States, ASN7151 (BAYAREA-AS, US),
Reverse DNS
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Software
Apache /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=15552000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Thu, 28 Apr 2022 10:44:17 GMT
Content-Encoding
gzip
Last-Modified
Fri, 14 Apr 2017 20:48:27 GMT
Server
Apache
ETag
"7200a7-52e-54d2690345cc0"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=15552000; includeSubDomains
Content-Type
text/javascript
Connection
close
Accept-Ranges
bytes
Content-Length
630
css
fonts.googleapis.com/ 		3 KB
607 B 		Stylesheet
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https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
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Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:803::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
6c3b460c782deda7f56da838987b67b3e2dc475bf75155cbb4b8564a740355b9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Thu, 28 Apr 2022 10:44:11 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Thu, 28 Apr 2022 10:44:11 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 28 Apr 2022 10:44:11 GMT
css
fonts.googleapis.com/ 		4 KB
704 B 		Stylesheet
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https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
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Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:803::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
05e383cc3c7312b5332e675ced11f8c7d5f7f1a3dfa672cf22b868b05bb5e6ba
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
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X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Thu, 28 Apr 2022 09:44:26 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Thu, 28 Apr 2022 10:44:11 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 28 Apr 2022 10:44:11 GMT
css
fonts.googleapis.com/ 		8 KB
782 B 		Stylesheet
General
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https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
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Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:803::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f9f282849d1cf8f3649ab2b38ee674050c4516b9cafe0c8eb5be6f7f5ce6a529
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Thu, 28 Apr 2022 09:36:57 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Thu, 28 Apr 2022 10:44:11 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Thu, 28 Apr 2022 10:44:11 GMT
gtm.js
www.googletagmanager.com/ 		160 KB
51 KB 		Script
General
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Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:829::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
5f57f5a816fdd8179dd7d4b4aac7d6562223cc70bc82352b0e11b9301996883c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

date
Thu, 28 Apr 2022 10:44:11 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
51969
x-xss-protection
0
last-modified
Thu, 28 Apr 2022 09:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Thu, 28 Apr 2022 10:44:11 GMT
bg-spring-1.jpg
hd.egain.com/images/backgrounds/ 		102 KB
102 KB 		Image
General
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https://hd.egain.com/images/backgrounds/bg-spring-1.jpg
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.225.80.74 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-225-80-74.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
5bc6dcde8fbf0fdfc2cc5c61b0b828c3607d9de647b7fc55532316b08fefceab

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

x-amz-meta-cb-modifiedtime
Fri, 25 Mar 2022 16:04:39 GMT
Date
Thu, 28 Apr 2022 10:44:11 GMT
Via
1.1 784dd167d622737126ee2d76985e7d3c.cloudfront.net (CloudFront)
Last-Modified
Fri, 25 Mar 2022 16:09:03 GMT
Server
AmazonS3
Age
122
ETag
"95cce4e0f240c077aeb33936b82d5a06"
X-Cache
Hit from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
X-Amz-Cf-Pop
FRA2-C2
Accept-Ranges
bytes
Content-Length
104003
X-Amz-Cf-Id
o9g4tCakB-sUNi522RKoRfZpYzZN3h99CeV8nLPbTujHb7zvLGSX8w==
EG26912918
analytics.analytics-egain.com/onetag/ Frame A33D 		16 KB
16 KB 		Script
General
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https://analytics.analytics-egain.com/onetag/EG26912918
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.211.21.27 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-211-21-27.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
d580e153516a8c1c79ec701b3d3de8dcc37245646619ea65459bdfa2cd8a775c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

date
Thu, 28 Apr 2022 10:44:11 GMT
cache-control
max-age=86400
server
content-type
text/javascript;charset=utf-8
expires
Fri, 29 Apr 2022 10:44:11 GMT
gtm.js
www.googletagmanager.com/ 		117 KB
41 KB 		Script
General
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Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:829::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
dcb420cf9fa6dbfb051d42fabddf0db091da183e4d138683b140dc71997dcd1f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

date
Thu, 28 Apr 2022 10:44:11 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42412
x-xss-protection
0
last-modified
Thu, 28 Apr 2022 09:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Thu, 28 Apr 2022 10:44:11 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/ 		2 KB
1 KB 		Script
General
Check archive.org
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Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:650c , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

date
Thu, 28 Apr 2022 10:44:11 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
Express
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
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true
cf-ray
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access-control-allow-headers
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via
1.1 google
bat.js
bat.bing.com/ 		38 KB
12 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://bat.bing.com/bat.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
last-modified
Wed, 09 Feb 2022 23:54:49 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
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etag
"806a236c101ed81:0"
vary
Accept-Encoding
x-cache
CONFIG_NOCACHE
content-type
application/javascript
access-control-allow-origin
*
cache-control
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date
Thu, 28 Apr 2022 10:44:10 GMT
accept-ranges
bytes
content-length
11333
roundtrip.js
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20 KB 		Script
General
Check archive.org
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Full URL
https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2134:5600:6:9280:1080:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

X-Amz-Version-Id
jwOHJQiklhxJjOZDZSnperAx8H_GVXOX
Content-Encoding
gzip
Etag
W/"f682214d822665a1e0fa0e28677ef45e"
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AES256
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chunked
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Connection
keep-alive
Vary
Accept-Encoding
Via
1.1 b8f7ec2a292687370773a41cd1bdc97a.cloudfront.net (CloudFront)
Last-Modified
Tue, 26 Apr 2022 17:40:54 GMT
Server
AmazonS3
Date
Thu, 28 Apr 2022 10:27:51 GMT
Access-Control-Max-Age
600
Access-Control-Allow-Methods
GET
Content-Type
text/javascript; charset=utf-8
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*
Cache-Control
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false
X-Amz-Cf-Pop
MXP64-C2
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*
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44 KB 		Font
General
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https://fonts.gstatic.com/s/opensans/v28/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

Referer
https://fonts.googleapis.com/
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https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

date
Tue, 26 Apr 2022 22:45:30 GMT
x-content-type-options
nosniff
age
129521
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
44656
x-xss-protection
0
last-modified
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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content-type
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access-control-allow-origin
*
cache-control
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*
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z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
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16 KB 		Font
General
Check archive.org
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Full URL
https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
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https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

date
Tue, 26 Apr 2022 22:29:28 GMT
x-content-type-options
nosniff
age
130483
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
16324
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 18:08:32 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
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access-control-allow-origin
*
cache-control
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*
expires
Wed, 26 Apr 2023 22:29:28 GMT
fontawesome-webfont.woff2
www.egain.com/egain/assets/fonts/fontawesome/ 		75 KB
76 KB 		Font
General
Check archive.org
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Full URL
https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
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Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"12d68-592d7e64d41c0"
Strict-Transport-Security
max-age=31536000
Connection
Keep-Alive
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bytes
Keep-Alive
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Content-Length
77160
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www.egain.com/egain/assets/fonts/simple-line-icons/ 		29 KB
30 KB 		Font
General
Check archive.org
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Full URL
https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Thu, 28 Apr 2022 10:44:11 GMT
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7570-592d7e64d41c0"
Strict-Transport-Security
max-age=31536000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
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fonts.gstatic.com/s/opensanscondensed/v23/ 		15 KB
15 KB 		Font
General
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Full URL
https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff1GhDuXMRw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80e::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
6b0b111ca14c2147a0f0cb51f1317290eb5ec19b4a9bea595a5ad7ffb7d9661a
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

date
Tue, 26 Apr 2022 22:46:17 GMT
x-content-type-options
nosniff
age
129474
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
14964
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 18:08:11 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Wed, 26 Apr 2023 22:46:17 GMT
digital-man.jpg
hd.egain.com/images/ 		130 KB
130 KB 		Image
General
Check archive.org
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Full URL
https://hd.egain.com/images/digital-man.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.225.80.74 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-225-80-74.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
8b1cdb4ed508eb9cdcba37571fbba51b9d43e8f19693c4347b9036a5aac8d8ae

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

x-amz-meta-cb-modifiedtime
Tue, 03 Dec 2019 08:24:29 GMT
Date
Thu, 28 Apr 2022 09:57:22 GMT
Via
1.1 784dd167d622737126ee2d76985e7d3c.cloudfront.net (CloudFront)
Last-Modified
Tue, 03 Dec 2019 08:35:11 GMT
Server
AmazonS3
Age
2810
ETag
"d010c594f96b557fc6836198664c4a44"
X-Cache
Hit from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
X-Amz-Cf-Pop
FRA2-C2
Accept-Ranges
bytes
Content-Length
132900
X-Amz-Cf-Id
mD5SdERKpbNS4c3e5kRZsBlRLwPEevZ3FuO0u2Ll9gm7f_7wo1VPFg==
js
www.googletagmanager.com/gtag/ 		190 KB
68 KB 		Script
General
Check archive.org
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Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:829::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
3092279bcf62e0f219a2e060804b28ee42c0deef3fd4087b4b0bdc1178388b73
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

date
Thu, 28 Apr 2022 10:44:11 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
strict-transport-security
max-age=31536000; includeSubDomains
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
69703
x-xss-protection
0
expires
Thu, 28 Apr 2022 10:44:11 GMT
js
www.googletagmanager.com/gtag/ 		105 KB
41 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.googletagmanager.com/gtag/js?id=AW-946629603&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H3
Security
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20 KB 		Script
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URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
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X-Amz-Cf-Id
wQTw1xCsWTC9rQxFzkyXMs3pRtpu6E4yN47SfLcQsQwvmlr5EAS_Ow==
gip
api.kickfire.com/ 		26 B
309 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://api.kickfire.com/gip
Requested by
Host: www.egain.com
URL: https://www.egain.com/includes/js/jquery/jquery.min.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
209.128.92.239 , United States, ASN7151 (BAYAREA-AS, US),
Reverse DNS
209-128-92-239.bayarea.net
Software
Apache /
Resource Hash
313f3286ff6c98e969e3181eb8bb59ef927cd87359959cf5311505dcf32c52c2
Security Headers
Name Value
Strict-Transport-Security max-age=15552000; includeSubDomains

Request headers

Accept
*/*
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Thu, 28 Apr 2022 10:44:12 GMT
Server
Apache
Strict-Transport-Security
max-age=15552000; includeSubDomains
Content-Type
text/html; charset=UTF-8
Access-Control-Allow-Origin
*
Connection
Keep-Alive
Keep-Alive
timeout=5, max=77
Content-Length
26
collect
www.google-analytics.com/j/ 		2 B
22 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j96&a=1382328416&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D9d7a7d91-ff12-eb11-a814-000d3a1b1316&ul=en-us&de=UTF-8&dt=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAAC~&jid=1132635545&gjid=1852612223&cid=2033561385.1651142651&tid=UA-15835029-4&_gid=481767506.1651142651&_r=1&gtm=2ou4p0&z=1863330182
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:812::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Thu, 28 Apr 2022 10:44:11 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/ 		2 B
22 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j96&a=1382328416&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D9d7a7d91-ff12-eb11-a814-000d3a1b1316&ul=en-us&de=UTF-8&dt=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAAC~&jid=1611288570&gjid=88515346&cid=2033561385.1651142651&tid=UA-15835029-4&_gid=481767506.1651142651&_r=1&gtm=2wg4p0NC9SGDL&cd17=9d7a7d91-ff12-eb11-a814-000d3a1b1316&z=92078644
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:812::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Thu, 28 Apr 2022 10:44:11 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
px4.ads.linkedin.com/
Redirect Chain
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1651142651131&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3F...
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1651142651131%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Freso...
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1651142651131&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3F...
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1651142651131&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3...
0
264 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1651142651131&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Fuid%3D9d7a7d91-ff12-eb11-a814-000d3a1b1316%26utm_campaign%3Ddigital3-na%26utm_medium%3Demail%26utm_source%3D1on1&liSync=true&e_ipv6=AQLhrBP2z1Ft4gAAAYBvxXFULN8s_rWz5weXd406RD2CK_Isix3CA1A6UEYdXw5n5Oghk9cwENac
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Server
13.107.43.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

date
Thu, 28 Apr 2022 10:44:12 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
Ref A: D587DD70B18C48EBB49AE31A5B2798DD Ref B: VIEEDGE1119 Ref C: 2022-04-28T10:44:12Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
content-type
application/javascript
x-li-proto
http/2
content-length
0
x-li-uuid
AAXdtJtFvVUMAnPf7eB54w==
x-li-fabric
prod-lva1

Redirect headers

date
Thu, 28 Apr 2022 10:44:12 GMT
x-li-pop
afd-prod-lva1-x
x-msedge-ref
Ref A: 6C464D144CF84DEDB04925B830661F69 Ref B: FRAEDGE1320 Ref C: 2022-04-28T10:44:12Z
linkedin-action
1
x-cache
CONFIG_NOCACHE
x-li-fabric
prod-lva1
location
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x-li-proto
http/2
content-length
0
x-li-uuid
AAXdtJtCfnkjkazTavcmqQ==
/
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/ 		3 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1651142651145&cv=9&fst=1651142651145&num=1&bg=ffffff&guid=ON&resp=GooglemKTybQhCsO&eid=376635470&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa4p0&sendb=1&ig=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D9d7a7d91-ff12-eb11-a814-000d3a1b1316&tiba=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&hn=www.googleadservices.com&async=1&rfmt=3&fmt=4
Requested by
Host: www.googleadservices.com
URL: https://www.googleadservices.com/pagead/conversion_async.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:808::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
3fc9cf690834300f7d22003950ff73ba6a8cf975f1896ae7022fee0355f1d0c9
Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 28 Apr 2022 10:44:11 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control
no-cache, must-revalidate
cross-origin-resource-policy
cross-origin
content-disposition
attachment; filename="f.txt"
content-type
text/javascript; charset=UTF-8
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
1188
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/ 		4 B
441 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=2033561385.1651142651&jid=1132635545&gjid=1852612223&_gid=481767506.1651142651&_u=YADAAUAAAAAAAC~&z=1911946935
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0c::9d Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
date
Thu, 28 Apr 2022 10:44:11 GMT
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/ 		4 B
70 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=2033561385.1651142651&jid=1611288570&gjid=88515346&_gid=481767506.1651142651&_u=YADAAUABAAAAAC~&z=319614188
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c0c::9d Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
date
Thu, 28 Apr 2022 10:44:11 GMT
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
FINC2MQIPFCK7P2ZQZKQT3
d.adroll.com/consent/check/ 		439 B
532 B 		Script
General
Check archive.org
Download Go to
Full URL
https://d.adroll.com/consent/check/FINC2MQIPFCK7P2ZQZKQT3?arrfrr=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D9d7a7d91-ff12-eb11-a814-000d3a1b1316&_s=cd349b6275cfd32a1ac16cd9772d0029&_b=2
Requested by
Host: s.adroll.com
URL: https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.241.136.23 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-34-241-136-23.eu-west-1.compute.amazonaws.com
Software
nginx/1.20.0 /
Resource Hash
87d357142bd3f28d5bd2450e4d95f8ca4b473544bba2a299ff2cf4712d6b31d5

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

date
Thu, 28 Apr 2022 10:44:12 GMT
server
nginx/1.20.0
content-length
439
content-type
application/javascript
/
www.google.com/pagead/1p-user-list/946629603/ 		42 B
548 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1651142651145&cv=9&fst=1651140000000&num=1&bg=ffffff&guid=ON&eid=376635470&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa4p0&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D9d7a7d91-ff12-eb11-a814-000d3a1b1316&tiba=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&async=1&fmt=3&is_vtc=1&random=2520357731&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:830::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 28 Apr 2022 10:44:11 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-security-policy
script-src 'none'; object-src 'none'
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/ 		42 B
548 B 		Image
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https://www.google.de/pagead/1p-user-list/946629603/?random=1651142651145&cv=9&fst=1651140000000&num=1&bg=ffffff&guid=ON&eid=376635470&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa4p0&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D9d7a7d91-ff12-eb11-a814-000d3a1b1316&tiba=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&async=1&fmt=3&is_vtc=1&random=2520357731&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
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H2
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TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:801::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
cafe /
Resource Hash
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accept-language
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https://www.egain.com/
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Response headers

pragma
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date
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x-content-type-options
nosniff
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x-xss-protection
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expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/ 		42 B
107 B 		Image
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https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=2033561385.1651142651&jid=1132635545&_u=YADAAUAAAAAAAC~&z=1819876583
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:830::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
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accept-language
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pragma
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0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/ 		42 B
107 B 		Image
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https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=2033561385.1651142651&jid=1132635545&_u=YADAAUAAAAAAAC~&z=1819876583
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
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H2
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TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:801::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
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accept-language
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https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

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pragma
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date
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x-content-type-options
nosniff
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*
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x-xss-protection
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expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/ 		42 B
107 B 		Image
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https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=2033561385.1651142651&jid=1611288570&_u=YADAAUABAAAAAC~&z=280463886
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H2
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TLS 1.3, , AES_128_GCM
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2a00:1450:4001:830::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
cafe /
Resource Hash
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accept-language
de-DE,de;q=0.9
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https://www.egain.com/
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pragma
no-cache
date
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x-content-type-options
nosniff
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0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/ 		42 B
107 B 		Image
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https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=2033561385.1651142651&jid=1611288570&_u=YADAAUABAAAAAC~&z=280463886
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
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TLS 1.3, , AES_128_GCM
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2a00:1450:4001:801::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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cafe /
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accept-language
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https://www.egain.com/
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pragma
no-cache
date
Thu, 28 Apr 2022 10:44:12 GMT
x-content-type-options
nosniff
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*
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x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
clarity.js
www.clarity.ms/eus2/s/0.6.34/ 		53 KB
23 KB 		Script
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https://www.clarity.ms/eus2/s/0.6.34/clarity.js
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URL: https://bat.bing.com/p/action/56380144.js
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H2
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TLS 1.2, ECDHE_RSA, AES_256_GCM
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de-DE,de;q=0.9
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https://www.egain.com/
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content-encoding
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last-modified
Sun, 10 Apr 2022 13:47:04 GMT
x-powered-by
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consent_tcfv2.js
s.adroll.com/j/ 		392 KB
54 KB 		Script
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https://s.adroll.com/j/consent_tcfv2.js
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URL: https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
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Security
TLS 1.3, , AES_128_GCM
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stats.sa-as.com/ 		95 B
426 B 		Image
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https://stats.sa-as.com/index.php?DID=260122&MyPage=undefined&MyID=undefined&MySearch=undefined&TitleTag=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&Hst=www.egain.com&width=1600&height=1200&ColDep=24&Lang=en-US&Cook=true&Page=%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F&Reff=&FullPage=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D9d7a7d91-ff12-eb11-a814-000d3a1b1316&PMCD=https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316&r=0.329275556996911
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Host: www.egain.com
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Response headers

Date
Thu, 28 Apr 2022 10:44:17 GMT
Content-Encoding
gzip
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Apache
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Accept-Encoding
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bat.bing.com/action/ 		0
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https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=ae4e85e2-1b91-4cfb-bac7-f8b03f79ce41&sid=23a27290c6e011ecb563e5c137385960&vid=23a2a770c6e011ec8f2d232d24fa5a77&vids=1&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D9d7a7d91-ff12-eb11-a814-000d3a1b1316&r=&lt=3178&evt=pageLoad&msclkid=N&sv=1&rn=901317
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TLS 1.2, ECDHE_RSA, AES_256_GCM
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2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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nextroll-32x32.png
s.adroll.com/i/favicon/ 		2 KB
2 KB 		Image
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Host: www.egain.com
URL: https://www.egain.com/resources/making-next-gen-contact-center-agents-successful-in-the-digital-era/?utm_source=1on1&utm_medium=email&utm_campaign=digital3-na&uid=9d7a7d91-ff12-eb11-a814-000d3a1b1316
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1 KB 		XHR
General
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Full URL
https://api.kickfire.com/v3/company:(all)?ip=WUzL%2BI%2B9HbSKdmYpmBSi&key=036574b8a13c1c85
Requested by
Host: www.egain.com
URL: https://www.egain.com/includes/js/jquery/jquery.min.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
209.128.92.239 , United States, ASN7151 (BAYAREA-AS, US),
Reverse DNS
209-128-92-239.bayarea.net
Software
Apache /
Resource Hash
c4e9b7fc3bb8483aeafd91935ff95e423c5f7fbce5656149bf58d47b6277afd4
Security Headers
Name Value
Strict-Transport-Security max-age=15552000; includeSubDomains

Request headers

Accept
application/json, text/javascript, */*; q=0.01
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date
Thu, 28 Apr 2022 10:44:12 GMT
Server
Apache
Strict-Transport-Security
max-age=15552000; includeSubDomains
Access-Control-Allow-Methods
*
Content-Type
application/json; charset=utf-8
Access-Control-Allow-Origin
*
Connection
Keep-Alive
Access-Control-Allow-Headers
Origin, X-Requested-With, Content-Type, Accept
Content-Length
692
Keep-Alive
timeout=5, max=69
collect
b.clarity.ms/ 		0
174 B 		XHR
General
Check archive.org
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Full URL
https://b.clarity.ms/collect
Requested by
Host: www.clarity.ms
URL: https://www.clarity.ms/eus2/s/0.6.34/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
20.75.32.255 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/x-clarity-gzip
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

access-control-allow-origin
https://www.egain.com
date
Thu, 28 Apr 2022 10:44:12 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
request-context
appId=cid-v1:2f7711a9-b21e-4abe-a9d6-5b0ce5d18b64
egain-docked-chat.js
ebrain.egain.com/system/templates/chat/ Frame 8E5C 		116 KB
21 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.235.40.249 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-44-235-40-249.us-west-2.compute.amazonaws.com
Software
Server /
Resource Hash
a7595d604ebec3e9818019480e5146763d0e992bc6389b71e86833aa6da20a50
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

date
Thu, 28 Apr 2022 10:44:12 GMT
content-encoding
gzip
x-content-type-options
nosniff
server
Server
x-amzn-requestid
c92b17a7-3513-482f-82b3-9bb1ab2cf928
x-frame-options
SAMEORIGIN
content-type
application/x-javascript
cache-control
max-age=7200,private
x-amzn-trace-id
Root=1-626a6ffc-1ba6e9c91cde27d81d6aed8f
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-amz-apigw-id
RSZvgEplPHcFhGg=
content-length
21051
getCBHostName.jsp
ebrain.egain.com/system/cb/admin/ 		195 B
922 B 		Script
General
Check archive.org
Download Go to
Full URL
https://ebrain.egain.com/system/cb/admin/getCBHostName.jsp
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.235.40.249 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-44-235-40-249.us-west-2.compute.amazonaws.com
Software
/
Resource Hash
843d4c26ab79b8ea04917549dc85d3126cd2e1c972377182e009b8ebf25a3e07
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 28 Apr 2022 10:44:12 GMT
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
content-type
application/javascript;charset=UTF-8
cache-control
no-cache
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-length
195
x-ua-compatible
IE=EmulateIE9
c.gif
c.clarity.ms/
Redirect Chain
  • https://c.clarity.ms/c.gif
  • https://c.bing.com/c.gif?CtsSyncId=E63B83BA26A24F0CACE44C0ED721BE94&RedC=c.clarity.ms&MXFR=14DA6E748CE26E10350C7FE088E2607A
  • https://c.clarity.ms/c.gif?CtsSyncId=E63B83BA26A24F0CACE44C0ED721BE94&MUID=022CFF737F3C61C038E7EEE77EEE603A
42 B
369 B 		Image
General
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Full URL
https://c.clarity.ms/c.gif?CtsSyncId=E63B83BA26A24F0CACE44C0ED721BE94&MUID=022CFF737F3C61C038E7EEE77EEE603A
Protocol
H2
Server
52.142.114.2 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
99c2917ee5b2a01459a923bdd1c676f15ee73b62b87f696e6735312d26f51e12

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

pragma
no-cache
date
Thu, 28 Apr 2022 10:44:12 GMT
last-modified
Fri, 18 Mar 2022 19:39:54 GMT
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
etag
"8120eaf0ff3ad81:0"
p3p
CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
cache-control
private, no-cache, proxy-revalidate, no-store
accept-ranges
bytes
content-type
image/gif
content-length
42

Redirect headers

pragma
no-cache
date
Thu, 28 Apr 2022 10:44:11 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: A8E5E58245524B75917DD72AA5ADD128 Ref B: FRAEDGE1213 Ref C: 2022-04-28T10:44:12Z
x-powered-by
ASP.NET
x-cache
CONFIG_NOCACHE
p3p
CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
location
https://c.clarity.ms/c.gif?CtsSyncId=E63B83BA26A24F0CACE44C0ED721BE94&MUID=022CFF737F3C61C038E7EEE77EEE603A
cache-control
private, no-cache, proxy-revalidate, no-store
content-length
0
checkSession.html
ebrain.egain.com/system/cb/cs/ Frame 27EF 		0
0 		Document
General
Check archive.org
Download Go to
Full URL
https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.235.40.249 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-44-235-40-249.us-west-2.compute.amazonaws.com
Software
/
Resource Hash
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

accept-encoding
compress,gzip
accept-ranges
bytes
cache-control
max-age=86400
content-length
1457
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
content-type
text/html
date
Thu, 28 Apr 2022 10:44:12 GMT
last-modified
Thu, 31 Mar 2022 04:39:18 GMT
pragma
cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-ua-compatible
IE=EmulateIE9
collect
b.clarity.ms/ 		0
48 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://b.clarity.ms/collect
Requested by
Host: www.clarity.ms
URL: https://www.clarity.ms/eus2/s/0.6.34/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
20.75.32.255 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/x-clarity-gzip
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

access-control-allow-origin
https://www.egain.com
date
Thu, 28 Apr 2022 10:44:13 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
request-context
appId=cid-v1:2f7711a9-b21e-4abe-a9d6-5b0ce5d18b64
collect
www.google-analytics.com/ 		35 B
55 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://www.google-analytics.com/collect?v=1&_v=j96&a=1382328416&t=event&ni=0&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D9d7a7d91-ff12-eb11-a814-000d3a1b1316&ul=en-us&de=UTF-8&dt=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Page%20Grouping&ea=Contact%20Center%20Page%20Group&_u=aADAAUABAAAAAC~&jid=&gjid=&cid=2033561385.1651142651&tid=UA-15835029-4&_gid=481767506.1651142651&gtm=2wg4p0NC9SGDL&z=1703672692
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:812::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

pragma
no-cache
date
Wed, 27 Apr 2022 17:10:09 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
63245
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/g/ 		0
17 B 		Ping
General
Check archive.org
Download Go to
Full URL
https://www.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe4p0&_p=1382328416&_z=ccd.NbB&cid=2033561385.1651142651&ul=en-us&sr=1600x1200&sid=1651142650&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fmaking-next-gen-contact-center-agents-successful-in-the-digital-era%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital3-na%26uid%3D9d7a7d91-ff12-eb11-a814-000d3a1b1316&dt=Making%20Contact%20Center%20Agents%20Successful%20in%20the%20Digital%20Era%20%7C%20eGain&_s=2
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:812::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

pragma
no-cache
date
Thu, 28 Apr 2022 10:44:16 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
b.clarity.ms/ 		0
48 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://b.clarity.ms/collect
Requested by
Host: www.clarity.ms
URL: https://www.clarity.ms/eus2/s/0.6.34/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
20.75.32.255 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/x-clarity-gzip
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

access-control-allow-origin
https://www.egain.com
date
Thu, 28 Apr 2022 10:44:16 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
request-context
appId=cid-v1:2f7711a9-b21e-4abe-a9d6-5b0ce5d18b64
checkSession.html
ebrain.egain.com/system/cb/cs/ Frame F097 		0
0 		Document
General
Check archive.org
Download Go to
Full URL
https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.235.40.249 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-44-235-40-249.us-west-2.compute.amazonaws.com
Software
/
Resource Hash
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

accept-encoding
compress,gzip
accept-ranges
bytes
cache-control
max-age=86400
content-length
1457
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
content-type
text/html
date
Thu, 28 Apr 2022 10:44:17 GMT
last-modified
Thu, 31 Mar 2022 04:39:18 GMT
pragma
cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-ua-compatible
IE=EmulateIE9

Verdicts & Comments Add Verdict or Comment

196 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| oncontextlost object| oncontextrestored function| structuredClone function| getScreenDetails undefined| $ function| jQuery undefined| RS_CacheGS undefined| RS_CacheGS_queue undefined| RS_Cache_define object| punchgs object| _gsScope undefined| GreenSockGlobals undefined| _gsQueue undefined| _gsDefine object| cnArgs string| sticky_header_style function| setREVStartSize function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid string| EG_ACT_ID object| uetq string| adroll_adv_id string| adroll_pix_id string| adroll_version boolean| __adroll_loaded object| adroll string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded object| google_tag_manager function| oceanwpAutoLightbox function| oceanwpInitLightbox function| $j object| oceanwpLocalize function| oceanwpCustomSelects function| oceanwpDropDownMobile function| oceanwpDropDownSearch function| oceanwpInitFitVids function| oceanwpFixedFooter function| oceanwpFullScreenMenu function| oceanwpFullScreenMobile function| oceanwpHeaderReplaceSearch function| oceanwpHeaderSearchForm function| oceanwpInfiniteScrollInit function| oceanwpMasonryGrids function| oceanwpInitMatchHeight function| oceanwpMegaMenu function| oceanwpNavNoClick function| oceanwpOverlaySearch function| oceanwpParallaxFooter function| oceanwpScrollEffect function| oceanwpGetAdminbarHeight function| oceanwpGetTopbarHeight function| oceanwpGetStickyHeaderHeight function| oceanwpScrollTop function| oceanwpMobileMenu function| oceanwpInitCarousel function| oceanwpSuperFish function| oceanwpVerticalHeader object| $window number| $lastWindowWidth number| $lastWindowHeight function| Cookies function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Isotope function| Masonry function| SmoothScroll function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS function| onYouTubeIframeAPIReady object| google_tag_data object| gaGlobal string| GoogleAnalyticsObject function| ga object| megamenu object| egainDockChatParam string| domain string| pageName object| egainDockChat string| agentUnavailableRedirectURL undefined| customDockButton object| domainRegex function| _getDomain string| botPattern object| re string| userAgent boolean| chatLaunched undefined| launchElement function| launchScript function| resizeChatWindow function| isMobile function| createBackdrop string| _linkedin_partner_id object| _linkedin_data_partner_ids number| DID object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser string| PF_VERSION object| pfMod object| priFri function| UET function| UET_init function| UET_push object| ueto_c3210e2e24 object| EGAINCLOUD function| eGOFRPatternStore object| EG_CALL_Q function| __adroll__ string| adroll_sid object| kickfireGTM object| __adroll function| __cmp function| __tcfapi object| adroll_form_fields function| adroll_tpc_callback object| ziws object| gaplugins object| gaData function| lintrk boolean| _already_called_lintrk function| GooglemKTybQhCsO function| google_trackConversion object| GooglebQhCsO object| adroll_exp_list object| __adroll_consent_data function| clarity object| __adroll_consent boolean| __adroll_consent_is_gdpr string| __adroll_consent_user_country string| __adroll_consent_adv_country function| VSCapture function| VSLT undefined| pagename undefined| MyPageName undefined| MyID undefined| MySearch object| sniffer object| $jscomp string| BANNER_VERSION string| TCF_VERSION string| IABWRITE_NO_COOKIE object| __adroll_consent_banner object| __adroll_consent_prev_lastchild object| eGain

35 Cookies

Domain/Path Name / Value
ebrain.egain.com/system Name: JSESSIONID
Value: node01iifzvexx8ys71f6e528fnrqy5470134.node0
.bing.com/ Name: MUID
Value: 022CFF737F3C61C038E7EEE77EEE603A
.ws.zoominfo.com/ Name: visitorId
Value: 3a32c0d188caebb231dbe6808cd01fe0b83704289a4bdc6aadd81645221bacef
.egain.com/ Name: _gcl_au
Value: 1.1.439429475.1651142651
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1651142650.1.1.1651142651.0
www.egain.com/ Name: kickfire_api_session_cookie
Value: 1
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=email|utmccn=digital3-na
.egain.com/ Name: __utmzzses
Value: 1
.egain.com/ Name: _ga
Value: GA1.2.2033561385.1651142651
.egain.com/ Name: _gid
Value: GA1.2.481767506.1651142651
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
www.egain.com/ Name: EG-U-ID
Value: E946ded74d-f949-4500-906e-25d525f3682e
www.egain.com/ Name: EG-S-ID
Value: B6f59e6a36-b3cd-4ce6-9b23-af5f8259852c
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
.linkedin.com/ Name: UserMatchHistory
Value: AQLzK8P3h6qOBAAAAYBvxXAw-I8cCHjtv3vfoyw4ttz9aLILaP6_aPXwT_uL1Zq_kJb3tCt8VRSZsg
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQL1RR0PkvRxSQAAAYBvxXAwAm3YvpTJ8sx8wyfLqbAg9o8EDwVzK_uuXVWvpklOabKiHV_pkDpLCQSHmQhaYw
.ads.linkedin.com/ Name: lang
Value: v=2&lang=en-us
.linkedin.com/ Name: bcookie
Value: "v=2&577fb095-3601-49ba-8537-8745a92db7bb"
.linkedin.com/ Name: lidc
Value: "b=VGST01:s=V:r=V:a=V:p=V:g=2607:u=1:x=1:i=1651142651:t=1651229051:v=2:sig=AQHLXGH0UJXPuUVE9HQI7vsAnVO82FTY"
.egain.com/ Name: _uetsid
Value: 23a27290c6e011ecb563e5c137385960
.egain.com/ Name: _uetvid
Value: 23a2a770c6e011ec8f2d232d24fa5a77
.linkedin.com/ Name: lang
Value: v=2&lang=de-de
.www.linkedin.com/ Name: bscookie
Value: "v=1&20220428104412252bd0ab-6274-4b51-86be-1c2cee784a18AQHvBne-QiCThFZxg9cVl8LRZR9o0NWb"
.linkedin.com/ Name: li_gc
Value: MTswOzE2NTExNDI2NTI7MjswMjE3MyZYpYipdp8XIns3p+yIFLZJc02kX1ysbIygQCSj2g==
.egain.com/ Name: _clck
Value: 1ffz9g3|1|f10|0
ebrain.egain.com/ Name: AWSALBTG
Value: lFCZfXvFGsrDbe3s/r+HQjRR0GnOAwfJK34hDt4zHvHpZnx/3trWzpJHUkS+mgGeLZURxzTz5DafOm7Ezg4QC/p/PnatG+xtqoBi1OJds/VJmbvZCTrxzoX6AsZZbQ+gnf19RvEGgPLCfspIadLQjMoW/ydLq8TGvSK1B3YsmLhQB7QASxA=
ebrain.egain.com/ Name: AWSALBTGCORS
Value: lFCZfXvFGsrDbe3s/r+HQjRR0GnOAwfJK34hDt4zHvHpZnx/3trWzpJHUkS+mgGeLZURxzTz5DafOm7Ezg4QC/p/PnatG+xtqoBi1OJds/VJmbvZCTrxzoX6AsZZbQ+gnf19RvEGgPLCfspIadLQjMoW/ydLq8TGvSK1B3YsmLhQB7QASxA=
.c.bing.com/ Name: SRM_B
Value: 022CFF737F3C61C038E7EEE77EEE603A
.c.clarity.ms/ Name: SM
Value: C
.clarity.ms/ Name: MUID
Value: 022CFF737F3C61C038E7EEE77EEE603A
.c.clarity.ms/ Name: ANONCHK
Value: 0
.egain.com/ Name: _clsk
Value: 1myp6qv|1651142652223|1|1|b.clarity.ms/collect
ebrain.egain.com/ Name: AWSALB
Value: aioO5+6M/qxnXJgcS1te1YOz13cM190GUgA0Ry/Z56YiRjz2Oq/4OW/zdfw6tqEfBiMf7pxjtpdliU5X8s25Y7T4uxlUFltWrq4FBhZBIX8LC1jcEykJNzmr1K0wFuwVypVCWbr0/OGUi43Kni05PT7fXuDVIB7dHN87zIFjt+JC3GkzjCpz8hFelCAI6w==
ebrain.egain.com/ Name: AWSALBCORS
Value: aioO5+6M/qxnXJgcS1te1YOz13cM190GUgA0Ry/Z56YiRjz2Oq/4OW/zdfw6tqEfBiMf7pxjtpdliU5X8s25Y7T4uxlUFltWrq4FBhZBIX8LC1jcEykJNzmr1K0wFuwVypVCWbr0/OGUi43Kni05PT7fXuDVIB7dHN87zIFjt+JC3GkzjCpz8hFelCAI6w==

4 Console Messages

Source Level URL
Text
security error
Message:
Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security error URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210)
Message:
Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').
security error
Message:
Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security error URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210)
Message:
Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
api.kickfire.com
b.clarity.ms
bat.bing.com
c.bing.com
c.clarity.ms
cdn.printfriendly.com
d.adroll.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
px.ads.linkedin.com
px4.ads.linkedin.com
s.adroll.com
snap.licdn.com
stats.g.doubleclick.net
stats.sa-as.com
ws.zoominfo.com
www.clarity.ms
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googleadservices.com
www.googletagmanager.com
www.linkedin.com
13.107.43.14
13.225.80.74
13.82.107.234
142.250.185.98
20.75.32.255
209.128.119.150
209.128.92.239
2600:9000:2134:5600:6:9280:1080:93a1
2606:4700::6810:650c
2620:1ec:21::14
2620:1ec:22::14
2620:1ec:27::cafe:1994
2620:1ec:c11::200
2a00:1450:4001:801::2003
2a00:1450:4001:803::200a
2a00:1450:4001:808::2002
2a00:1450:4001:80e::2003
2a00:1450:4001:812::200e
2a00:1450:4001:829::2008
2a00:1450:4001:830::2004
2a00:1450:400c:c0c::9d
2a02:26f0:f7::5c7b:e024
2a02:6ea0:c700::1
2a02:6ea0:c700::2
34.241.136.23
44.235.40.249
52.142.114.2
52.211.21.27
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3fc9cf690834300f7d22003950ff73ba6a8cf975f1896ae7022fee0355f1d0c9
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