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* Home * Loans & Services APPLY OR PAY FOR LOANS -------------------------------------------------------------------------------- PRODUCT LOANS Buy the products you deserve in affordable monthly installments CASH LOANS Make your plans possible with a Home Credit Cash Loan PAY YOUR LOANS Pay for your account balances and avoid incurring interests OTHER HOME CREDIT SERVICES -------------------------------------------------------------------------------- QWARTA Buy load, pay bills and shop via QR now, pay later! HOME CREDIT CARD The most convenient & contactless way to spend ONLINE INSTALLMENTS A new flexible payment option HOME CREDIT PROTECT -------------------------------------------------------------------------------- ABOUT HOME CREDIT PROTECT Get reliable coverage for you and your valuables FILE A CLAIM Use Homecredit Protect by following the instructions for your protection plan * Shop APPLY FOR A LOAN WITH SHOPPINGMALL.PH -------------------------------------------------------------------------------- VISIT SHOPPINGMALL.PH See our top brands and merchants! ABOUT SHOPPINGMALL.PH The place for 0% installment deals TOP BRANDS Oppo, Apple, Realme and more TOP MERCHANTS Cellboy, Silicon Valley, PC Express and more SHOP USING QWARTA OR HOME CREDIT CARD -------------------------------------------------------------------------------- BUY LOAD Top up your load with less hassle PAY BILLS Settle your bills online and set payment reminders SCAN TO PAY VIA QR Shop and pay contactless at our partner stores SHOP ONLINE Check out on your favorite online shops PAY WITH BARCODE Shop and pay via barcode for hassl-free transactions * Promos * Blog * About Us KNOW MORE ABOUT US -------------------------------------------------------------------------------- CORPORATE Know more about Home Credit in the Philippines CAREERS Help us build the future of consumer finance in the Philippines OUR OFFICES See where we work BECOME OUR PARTNER MERCHANT See our partners in our mission KNOW MORE ABOUT OUR PROJECTS -------------------------------------------------------------------------------- WAIS SA HOME Be financially responsible when it comes to saving, borrowing, online security, and using the latest digital technology ALAGANG HOME Learn about Home Credit's Corporate Social Responsibility (CSR) and Environment, Society, and Governance (ESG) program. DIGITAL ADVISERS Be a Home Credit local ambassador MYSTERY SHOPPER Become an Independent Contractor * Help Center HELP CENTER -------------------------------------------------------------------------------- FAQS Find the answers to the most common questions CONTACT US We are here to help, 24/7 SHARE FEEDBACK FOR THE WEBSITE Let us know how we can make our website better for you! TOP QUESTIONS -------------------------------------------------------------------------------- HOW TO APPLY FOR A PRODUCT LOAN HOW TO CLAIM HOME CREDIT PROTECT Get the Homecredit App Account LOGIN Access your loan details, and payment schedule. SIGN CONTRACT Click here para i-sign ang approved application mo via Telesales or Customer Service Team * Home * Loans & Services * Shop * Promos * Blog * About Us * Help Center Get the Homecredit App APPLY OR PAY FOR LOANS -------------------------------------------------------------------------------- PRODUCT LOANS Buy the products you deserve in affordable monthly installments CASH LOANS Make your plans possible with a Home Credit Cash Loan PAY YOUR LOANS Pay for your account balances and avoid incurring interests OTHER HOME CREDIT SERVICES -------------------------------------------------------------------------------- QWARTA Buy load, pay bills and shop via QR now, pay later! HOME CREDIT CARD The most convenient & contactless way to spend ONLINE INSTALLMENTS A new flexible payment option HOME CREDIT PROTECT -------------------------------------------------------------------------------- ABOUT HOME CREDIT PROTECT Get reliable coverage for you and your valuables FILE A CLAIM Use Homecredit Protect by following the instructions for your protection plan APPLY FOR A LOAN WITH SHOPPINGMALL.PH -------------------------------------------------------------------------------- VISIT SHOPPINGMALL.PH See our top brands and merchants! ABOUT SHOPPINGMALL.PH The place for 0% installment deals TOP BRANDS Oppo, Apple, Realme and more TOP MERCHANTS Cellboy, Silicon Valley, PC Express and more SHOP USING QWARTA OR HOME CREDIT CARD -------------------------------------------------------------------------------- BUY LOAD Top up your load with less hassle PAY BILLS Settle your bills online and set payment reminders SCAN TO PAY VIA QR Shop and pay contactless at our partner stores SHOP ONLINE Check out on your favorite online shops PAY WITH BARCODE Shop and pay via barcode for hassl-free transactions KNOW MORE ABOUT US -------------------------------------------------------------------------------- CORPORATE Know more about Home Credit in the Philippines CAREERS Help us build the future of consumer finance in the Philippines OUR OFFICES See where we work BECOME OUR PARTNER MERCHANT See our partners in our mission KNOW MORE ABOUT OUR PROJECTS -------------------------------------------------------------------------------- WAIS SA HOME Be financially responsible when it comes to saving, borrowing, online security, and using the latest digital technology ALAGANG HOME Learn about Home Credit's Corporate Social Responsibility (CSR) and Environment, Society, and Governance (ESG) program. DIGITAL ADVISERS Be a Home Credit local ambassador MYSTERY SHOPPER Become an Independent Contractor HELP CENTER -------------------------------------------------------------------------------- FAQS Find the answers to the most common questions CONTACT US We are here to help, 24/7 SHARE FEEDBACK FOR THE WEBSITE Let us know how we can make our website better for you! TOP QUESTIONS -------------------------------------------------------------------------------- HOW TO APPLY FOR A PRODUCT LOAN HOW TO CLAIM HOME CREDIT PROTECT Cash Loan Cash Loan Shoppingmall.ph Shoppingmall.ph Sign Contract Sign Contract Promos Promos Phone in Installments Phone in Installments Kasama mo ang Home Credit Para sa Life #LABANPARASALIFEGOALS WITH HOME CREDIT! Kasama mo ang Home Credit sa life goals #ParaSaLife! Para sa pamilya o sarili, achieve mo 'yan. Saludo kami sa’yo! #LabanParaSaLifeGoals Kasama mo ang Home Credit sa life goals #ParaSaLife! Para sa pamilya o sarili, achieve mo 'yan. Saludo kami sa’yo! #LabanParaSaLifeGoals FAST LOANS, EASY INSTALLMENTS! Eyeing the latest cellphone, laptop, TV, refrigerator, or air conditioner? Simply buy now and pay later from over 100 trusted brands in Home Credit partner stores near you. Repay loan amounts over the counter or via your bank account. Enjoy our fast loan application and easy installments today. Eyeing the latest cellphone, laptop, TV, refrigerator, or air conditioner? Simply buy now and pay later from over 100 trusted brands in Home Credit partner stores near you. Repay loan amounts over the counter or via your bank account. Enjoy our fast loan application and easy installments today. Get Product Installments Today CASH LOANS? GET FAST APPROVALS ONLINE! Our online cash loans are ready for your needs. Existing customers who have previously availed of our installment shopping deals are eligible for our cash loan offers. Enjoy competitive interest rates and flexible payments! Pay in 12 months or more, depending on the loan. Use our quick cash loans for your small business, home renovation, school tuition, or other needs. Check for offers, apply conveniently, and get fast approvals. Our online cash loans are ready for your needs. Existing customers who have previously availed of our installment shopping deals are eligible for our cash loan offers. Enjoy competitive interest rates and flexible payments! Pay in 12 months or more, depending on the loan. Use our quick cash loans for your small business, home renovation, school tuition, or other needs. Check for offers, apply conveniently, and get fast approvals. Check Cash Loan Offers * New customers must first get our installment shopping deals to be eligible for cash loans. Learn More BUY NOW, PAY LATER WITH INSTANT QWARTA! Do more with Home Credit's Qwarta–our digital revolving credit line that you can use to pay for goods and services when using the Home Credit Online Loan App. Pay bills, buy load, avail of discounts, and more when you activate your Qwarta account . Enjoy instant approval of up to a P10,000 credit limit for your needs. Do more with Home Credit's Qwarta–our digital revolving credit line that you can use to pay for goods and services when using the Home Credit Online Loan App. Pay bills, buy load, avail of discounts, and more when you activate your Qwarta account . Enjoy instant approval of up to a P10,000 credit limit for your needs. Get Qwarta Now * New customers must first get our installment shopping deals to be eligible for Qwarta. Learn More Home Credit Offers Installment Shopping Deals, Low-Interest Cash Loan & More! LOOKING FOR AN INSTALLMENT DEAL OR CASH LOAN OFFER? Here are 4 easy requirements for first-time applicants. Here are 4 easy requirements for first-time applicants. FILIPINO CITIZEN Must be a Filipino citizen, age 18 - 68 years old. 1 PRIMARY ID Must have one primary ID that contains your current address. View List Of Valid IDs SOURCE OF INCOME Must have an income from reliable sources such as employment, business, pension, and remittances. CUSTOMERS WITH ONGOING LOANS ARE QUALIFIED Existing customers with ending loans can re-apply. Find Installment Shopping Deals BUY NOW, PAY LATER: SHOP FOR AN INSTALLMENT DEAL NEAR YOU View detailed information and more products through Home Credit mobile app. View detailed information and more products through Home Credit mobile app. 10% OFF LG 1.0HP Dual Inverter Split Type Airconditioner as low as ₱2,231 x 12 mos TCL 1.0HP Inverter Split Type Airconditioneras low as ₱862 x 18 mos Haier 1.0HP Inverter Window Type Airconditioneras low as ₱1,243 x 18 mos Kolin 1.0HP Window Type Airconditioneras low as ₱1,129 x 18 mos Carrier 1.0HP Inverter Window Type Airconditioneras low as ₱1,409 x 18 mos Carrier 1.0HP Inverter Window Type Airconditioner, WCARH009EEVC2as low as ₱1,409 x 18 mos WE HAVE A NEW AND BETTER HOME! Online loan app from the Philippines’ trusted lending company. FLEXIBLE installments as low as 0% INTEREST Shop in a few taps your DREAM PRODUCTS Score exclusive DEALS and DISCOUNTS Download on App Store Download on Play Store Coming Soon on AppGallery MANAGE LOANS See your amount due, know when your due date is, get ahead with your Payment Schedule Learn More TIPS AND STORIES Get the inside scoop for all the products that you love, know the tips on how to use the latest gadgets, and more! Learn More WAIS SA HOME Be financially responsible when it comes to saving, borrowing, online security, and using the latest digital technology. Learn More PAY BILLS Skip the lines and pay your bills in the app with no added fees! Learn More MARKETPLACE Compare the best deals and avail installments in a few taps! Learn More BUY LOAD Reload any network in app and enjoy 4% discount daily! Learn More Learn More About Home Credit App RECOGNIZED BY CREDIBLE PARTNERS AND GOVERNMENT AGENCIES Connect with us CORPORATE NAME: HC CONSUMER FINANCE PHILIPPINES, INC. What We Offer? * Cellphone Installments * Product Loans * Cash Loans * Qwarta * Credit Card * Visit Shoppingmall.ph How To Pay With Home Credit? * Pay With QR * Shop Online * Pay Bills * Buy Load * Pay With Qwarta For Customers * FAQs * Privacy Notice * Disclosures * Share Feedback for the Website About Home Credit * Corporate * Merchant Partners * Our Offices * Careers Download New Home Credit App * About the Home Credit Loan App (New) * Download the App on Play Store (New) * Download the App on App Store (New) * About My Home Credit ©2024 All Rights Reserved. Home Credit Philippines, Inc. Home Credit Philippines is regulated by the Bangko Sentral ng Pilipinas with contact number (+632) 8708-7087 and with email address consumeraffairs@bsp.gov.ph, and webchat at www.bsp.gov.ph. ©2024 SEC Reg. Number: CS201301354 Certificate of Authority Number 1071 issued 07 April 2017 Please read carefully the terms and conditions before proceeding with a loan transaction. MLHUILLIER ONLINE WALLET Payment Instructions 1. Log in to your ML Wallet App 2. Click " Bills Pay" 3. On the biller list, find and choose "Home Credit" 4. Enter Amount to be paid -Client Name -11 digit Mobile number -Account Number (10-digit Loan Account Number 5. Click Next (Check Total Amount to pay) then Click " Agree" 6. Enter your 4 digit PIN click Next *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. AUB ONLINE Payment Instructions 1. If you have an existing AUB Preferred Account and enrolled in AUB's Mobile Banking, you may pay through the AUB Mobile App. 2. On the Dashboard, Tap the “Pay Bills” icon. 3. Fill out the necessary details then click "CONTINUE" -Choose Source Account -Biller Institution: "Home Credit" -SUBSCRIBER ACCOUNT NO. 10-digit Home Credit Contract Number -PAYOR’S NAME -Amount 4. Client will be redirected to the confirmation Page, review the details then clicks Confirm *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues." 2 YEARS APPLIANCE PROTECTION COVERAGE PERIOD The full protection plan that gives you 2 years of reliable coverage! The full protection plan that gives you 2 years of reliable coverage! * 2-years Accidental Damage and Liquid Damage * 1-year Extended Warranty Here’s an illustration of the period of coverage you can rely on while your plan is active: Please note that some manufacturers provide a longer warranty period. In such case, the extended warranty still starts when the manufacturer’s warranty expires, providing you with 1 more year of coverage. PRICE Get this coverage for as low as 12% of the item’s price, spread out to your monthly installments. So you don’t need to pay extra upon purchase of your appliance! Enjoy the benefits of 2 Years Appliance Protection with Extended Warranty for as low as ₱3.33 per day! Get this coverage for as low as 12% of the item’s price, spread out to your monthly installments. So you don’t need to pay extra upon purchase of your appliance! Enjoy the benefits of 2 Years Appliance Protection with Extended Warranty for as low as ₱3.33 per day! CANCELLATION 5 DAYS OR LESS BEFORE DUE DATE BAYAD CENTER Payment Instructions Pay your installments through Bayad Center Branches and have your payment be posted real-time! Just fill out the Pay Bills Form with the following details: 1. Biller Name 2. Date of Payment 3. 10-digit Loan Account Number 4. Account Name 5. Cash Amount to be Paid 6. Contact Number *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. UNIONBANK ONLINE UnionBank App Home Credit Website 1. Log in to your UnionBank App 2. Go to "Pay Bills" , tap select "Biller" 3. Choose "Home Credit" 4. Enter Billing information: -Client Name -11 digit Mobile number -Account Number (10-digit Loan Account Number) -Amount to pay 5. Then click "Submit" *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. 1. Go to Home Credit website (https://www.homecredit.ph/pay-loans) 2. Scroll down and enter the following loan details: -Account Number (10-digit Loan Account Number) -Date of Birth -Mobile Number -Amount 3. Then tick the box if you agree on the Privacy Policy 4. Click "Continue" to process payment 5. Choose Unionbank on the preferred banks list then 'Continue' 6. Summary page will appear, click 'Continue'> Fill in your credentials on Unionbank online banking> Choose Bank Account> then Authorize *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. MAYA Payment Instructions 1. Log in to your Maya App 2. Click "Bills" and choose "Loans" 3. On the biller list, find and choose "Home Credit" 4. Enter the following loan details: -Account Number (10-digit Loan Account Number) -Amount -Phone Number -Name 5. Then click "Continue" to process payment *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. UNIONBANK OTC Over the Counter Instructions Pay your installments through any Union Bank Branches Nationwide and have your payment be posted real-time! Just fill out the Payment Form with the following details: 1. Biller Name "Home Credit" 2. Date of Payment 3. 10-digit Loan Account Number 4. Account Name 5. Cash Amount to be Paid 6. Contact Number Payment successful! Collect your receipt from the representative. *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. CANCELLATION MORE THAN 5 DAYS BEFORE DUE DATE BDO OTC Over the Counter Instructions Pay your installments through preffred BDOBank Branch Just fill out the Payment Form with the following details: 1. Biller Name 2. Date of Payment 3. 10-digit Loan Account Number 4. Account Name 5. Cash Amount to be Paid 6. Contact Number *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues." DIGIPAY Payment Instructions Pay your installments through Digipay Agents and have your payment be posted real-time! Just provide the following details: 1. Biller Name 2. 10-digit Loan Account Number 3. Account Name 4. Cash Amount to be Paid 5. . Contact Number *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. STEP 3: SUBMIT ALL THE DOCUMENTS & WAIT FOR THE FEEDBACK SUBMIT YOUR REQUIREMENTS ON TIME PLEASE COMPLETE ALL YOUR REQUIREMENTS BEFORE SUBMITTING THEM TO HOME CREDIT. HOWEVER, SHOULD THERE BE A SPECIFIC DOCUMENT STILL IN PROCESS 10 DAYS AFTER INFORMING HOME CREDIT, THEN PLEASE SUBMIT COMPLETED REQUIREMENTS STEP BY STEP. PLEASE COMPLETE ALL YOUR REQUIREMENTS BEFORE SUBMITTING THEM TO HOME CREDIT. HOWEVER, SHOULD THERE BE A SPECIFIC DOCUMENT STILL IN PROCESS 10 DAYS AFTER INFORMING HOME CREDIT, THEN PLEASE SUBMIT COMPLETED REQUIREMENTS STEP BY STEP. PLEASE NOTE: Your claim will ONLY be processed once the requirements are ALL submitted – your claim may be invalidated if you delay submitting the requirements. HOW TO SUBMIT? 1. MAIL HARD COPY OF THE DOCUMENTS The hard copies of your Claim's requirements must be submitted and shall be received by Home Credit if via courier or directly received by one of Home Credit's representatives if in person at the office. Mailing Address: Customer Service Operations c/o Insurance Processing Team Home Credit Philippines HC Consumer Finance Philippines Inc. 11/F Vertis North Tower 1 Brgy Bagong Pag-asa, Diliman Quezon City, Philippines 2. SUBMIT ALL THE DOCUMENTS VIA EMAIL Do you have all the requirements completed? Please email them to info@homecredit.ph or simply click the button below Submit All Your Requirements Here KEEP YOUR LINES AVAILABLE WHILE WAITING FOR FEEDBACK YOU WILL BE NOTIFIED BY HOME CREDIT PARTNERS REGARDING THE STATUS OF THE CLAIM. YOU WILL BE NOTIFIED BY HOME CREDIT PARTNERS REGARDING THE STATUS OF THE CLAIM. SUN LIFE GREPA Within twenty (20) working days upon the completion of requirements expect a call from the courier who will deliver the check payment to claimants' residence. Email Here FORTUNE GENERAL Within four (4) working days upon the completion of requirements expect a call or email for the confirmation fund transfer via online payment, subject to submission Email Here SUPER U APP Payment Instructions 1. Log in to your Super U App 2. Click the navigation drawer on the left side of your app. 3. Choose "Pay Bills." 4. "Select Biller," choose which wallet you will use to pay your bills. 5. Select the Biller "Home Credit" 6. Enter Billing information: -(10-digit Loan Account Number) -Amount to pay -Client Name -11 digit Mobile number 7. Click Continue. A confirmation page will appear. *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. 1 YEAR DEVICE PROTECTION COVERAGE PERIOD Accidents can happen even to a brand-new device, so this is a great protection to ease your mind! Accidents can happen even to a brand-new device, so this is a great protection to ease your mind! * 1-year Accidental Damage and Liquid Damage * 1-year Extended Warranty Here’s an illustration of the period of coverage you can rely on while your plan is active: Please note that some manufacturers provide a longer warranty period. In such case, the extended warranty still starts when the manufacturer’s warranty expires, providing you with 1 more year of coverage. PRICE Get this coverage for as low as 11% of the device price, spread out to your monthly installments. So you don’t need to pay extra upon purchase of your gadget. Enjoy the benefits of 1 Year Device Protection with Extended Warranty for as low as ₱4.5 per day! Get this coverage for as low as 11% of the device price, spread out to your monthly installments. So you don’t need to pay extra upon purchase of your gadget. Enjoy the benefits of 1 Year Device Protection with Extended Warranty for as low as ₱4.5 per day! HOW TO CHECK REAL-TIME TRANSACTIONS SHOPEE Payment Instructions 1. Log in to your Shopee App 2. Go to ShopeePay and click "Load, Bills & Travel"> Loans 3. On the biller list, find and choose "Home Credit" 4. Enter the following loan details: -Account Number (10-digit Loan Account Number) -Identifier (11-digit Mobile Number) -Amount 5. Then click "Continue" to process payment *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. UNION BANK Electronic Enrollment Traditional Enrollment 1. Login to your Home Credit App 2. Tap Loan in Bottom Navigation 3. Click Chevron Navigation (>) of Loan you want to enroll 4. Tap Pay Now 5. Click Auto Debit Arrangement>Setup Now 6. Choose Unionbank and read Home Credit and Unionbank Terms and Condition then tap Continue 7. Log in UB Credentials > enter OTP 8. Choose the Account you want to enroll. Check details and Confirm Enrollment Download Instruction Guide You can simply pay your installments through Unionbank. Just enroll your Unionbank account in an auto-debit arrangement which can be done anytime, anywhere. To proceed, just follow the following instructions: 1. Download and print the ADA form. 2. Fill out the form with your bank details. 3. Sign the form (preferably using a pen with blue ink). 4. Send the signed ADA form to our Office: 11/F Vertis North Corporate Tower 1, Bagong Pag-asa, Quezon City Contact Person: Payments Team, 7753 5711 or hand over to our Sales Associate in the nearest Home Credit partner store in your area Download ADA Form EXTENDED WARRANTY COVERAGE PERIOD Cover your appliance against malfunctions even after the manufacturer’s warranty expires! Cover your appliance against malfunctions even after the manufacturer’s warranty expires! Here’s an illustration of the period of coverage you can rely on while your plan is active: Please note that some manufacturers provide a longer warranty period. In such case, the extended warranty still starts when the manufacturer’s warranty expires, providing you with 1 more year of coverage. PRICE Get this coverage for as low as 9% of the item’s price, spread out to your monthly installments. So you don’t need to pay extra upon purchase of your appliance. Enjoy the benefits of 1 Year Extended Warranty for as low as ₱4.93 per day! Get this coverage for as low as 9% of the item’s price, spread out to your monthly installments. So you don’t need to pay extra upon purchase of your appliance. Enjoy the benefits of 1 Year Extended Warranty for as low as ₱4.93 per day! THANK YOU FOR YOUR INTEREST! Keep your lines open as we will get in touch with you shortly. You can also reach us through the app or chat with an agent now! Download Home Credit App Download the app to get exclusive offers, top deals, more Download Home Credit App Download the app to get exclusive offers, top deals, more ACCIDENT MEDICAL BILL REIMBURSEMENT The Borrower Protection Plan has got you covered for unexpected accident medical expenses. It provides accidental medical reimbursement for you and your family members. COVERAGE A total of Php7,500 COVERAGE A total of Php 5,000 per family member You and your family members may reimburse the actual, necessary, reasonable and customary expenses which may have incurred for no more than fifty-two (52) weeks after the accident such as: * Physician's Fee * Prescription Drug Costs * In-patient and Out-patient Surgery Cost * X-ray and Other Diagnostic Tests PALAWAN PAY Payment Instructions 1. Log in to your Palawan Pay App 2. Click "Pay Bills" and choose "Loans" 3. Click "Loans" 4. On the biller list, find and choose "Home Credit" 5. Enter the following loan details: -Account Number (10-digit Loan Account Number) -11 digit Mobile number -Amount -Email Address (Optional) 6. Then click "Pay Now" to process payment 7. Then click "confirm" 8. Input your PIN *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. CEBUANA XPRESS Payment Instructions 1. Log in to your Cebuana Express Account 2. Choose "Pay Bills" 3. Search and choose "Home Credit" 4. Enter Billing information: -(10-digit Loan Account Number) -Amount to pay -Client Name -11 digit Mobile number 5. Click Next , Then Check Account details 6. Click Submit. A confirmation page will appear. *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. USSC Payment Instructions Pay your installments through USSC and have your payment be posted real-time! Just fill out the Send Money Form with the following details: 1. Biller Name 2. Date of Payment 3. 10-digit Loan Account Number 4. Account Name 5. Cash Amount to be Paid 6. Contact Number *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. TOUCHPAY Payment Instructions Pay your installments through a Touchpay kiosk and have your payment be posted real-time! Just follow the easy steps below: 1. Tap "Loans" then choose "Personal" 2. Select Home Credit 3. Enter your Home Credit 10-digit Loan Account number and phone number 4. Click "Next" and input the amount to pay 5. Tap "Pay" and get your receipt! *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. STEP 2: KNOW YOUR REQUIREMENTS Life Coverage & Installment Waiver Accident Coverage & Accident Medical Bill LIFE COVERAGE & INSTALLMENT WAIVER Instruction: Download the forms and print the checklist and claim forms. Acrobat Reader software is required to download. LIFE COVERAGE IMPORTANT NOTE: Sudden passing of the customer needs to be reported 90 days from his/her death. Listed below are all the necessary requirements. Please submit within 10 days from the date of informing Home Credit about customer passing. Claims Requirements Checklist (Click here to download checklist) 1. Original and duly accomplished Claimant's Statement Form (Death Benefit) (Click here to download claims form) 2. Certified True Copy of Death Certificate (with blue seal or dry seal)) 3. Photocopy of Beneficiary's government-issued ID with picture and signature 4. Beneficiary's proof of relationship to the Customer as follows: 1. Parent - Photocopy of PSA Birth Certificate 2. Spouse - Photocopy of PSA Marriage Certificate 3. Child - Photocopy of PSA Birth Certificate 4. Sibling - Photocopy of PSA Birth certificate of both Customer & Beneficiary 5. Non-blood relatives (fiancé, common law spouse, etc.) - Photocopy of PSA Certificate of No Marriage or notarized affidavit from a 3rd person (any relative or friend of borrower) stating relationship of insured to beneficiary. Download documents here: * Checklist * Claims Form INSTALLMENT WAIVER PLEASE SUBMIT THE FOLLOWING WITHIN 10 DAYS FROM INFORMING HOME CREDIT. PLEASE SUBMIT THE FOLLOWING WITHIN 10 DAYS FROM INFORMING HOME CREDIT. HOSPITALIZATION Claims Requirements Checklist (Click here to download) 1. Original and duly accomplished Statement of Claim Form (Inpatient/Outpatient Benefit). (Click here to download) 1. Part I - To be completed by the Member (with signature at the bottom left of the form) 2. Part II - To be completed by the Attending Physician 2. Any of the following Hospital Documents: 1. Photocopy of Statement of Account 2. Photocopy of Admitting History 3. Photocopy of Discharge Summary 3. Photocopy of Customer's government-issued ID with picture and signature Download documents here: * Checklist * Claims Form CATASTROPHIC EVENTS 1. Pictures of the damaged property 2. Barangay Certificate - indicating the full name and home address of the resident. It must attest that the house was unhabitable for at least three (3) consecutive days due to catastrophe. *Disclaimer: Installment waiver due to Catastrophic Event is only applicable for active contracts within from November 7, 2022 – November 27, 2023 ACCIDENT COVERAGE & ACCIDENT MEDICAL BILL Instruction: Download the forms and print the checklist and claim forms. Acrobat Reader software is required to download. ACCIDENT COVERAGE PLEASE SUBMIT THE FOLLOWING WITHIN 10 DAYS FROM INFORMING HOME CREDIT. PLEASE SUBMIT THE FOLLOWING WITHIN 10 DAYS FROM INFORMING HOME CREDIT. CLAIMS REQUIREMENTS CHECKLIST (Click here to download checklist) For Customer and Family Member: 1. Original and duly accomplished Statement of Claim Form (Inpatient/Outpatient Benefit). (Click here to claims form) 1. Part I - To be completed by the Member (with signature at the bottom left of the form) 2. Part II - To be completed by the Attending Physician 2. Certified true copy /Final Police Investigation Report 3. Additional documents depending on the nature of death 4. Customer's proof of relationship to the family member ACCIDENT MEDICAL BILL REIMBURSEMENT PLEASE SUBMIT THE FOLLOWING WITHIN 10 DAYS FROM INFORMING HOME CREDIT. PLEASE SUBMIT THE FOLLOWING WITHIN 10 DAYS FROM INFORMING HOME CREDIT. CLAIMS REQUIREMENTS CHECKLIST (Click here to download checklist) FOR CUSTOMER AND FAMILY MEMBER: 1. Original and duly accomplished Statement of Claim Form (Inpatient/Outpatient Benefit). (Click here to download claims form) 1. Part I - To be completed by the Member (with signature at the bottom left of the form) 2. Part II - To be completed by the Attending Physician 2. Photocopy of Hospital Statement of Account (SOA) 3. Photocopy of Admitting History or Discharge Summary 4. Official Receipts of medical expenses during confinement 5. Supporting documents for vehicular/motorcycle and other related accidents: 1. Police Report 2. Photocopy of Driver's License (If Driver is the Customer) 3. Police Certification whether the insured was wearing helmet at the time of accident (for motorcycle related) 6. Customer’s proof of relationship to the family member DOWNLOAD DOCUMENTS HERE: * Checklist * Claims Form DO YOU HAVE ALL THE REQUIREMENTS COMPLETED? PLEASE EMAIL THEM TO INFO@HOMECREDIT.PH OR SIMPLY CLICK THE BUTTON BELOW Submit All Your Requirements Here RCBC OTC Over the Counter Instructions ATM Instructions Pay your installments through preferred RCBC Bank Branch Just fill out the Payment Form with the following details: 1. Biller Name 2. Date of Payment 3. 10-digit Loan Account Number 4. Account Name 5. Cash Amount to be Paid 6. Contact Number *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues." Pay your installments through nearest RCBC Bank ATM 1. Look for RCBC ATM. You will see the main screen. Insert ATM Card. 2. Select “RCBC Bills Payment” 3. Enter “PIN” 4. Select “LOANS” 5. Select “Home Credit” 6. Enter the “Contracts Number” & “Amount” then confirm payment. *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues." BAYAD PH APP Payment Instructions 1. Log in to your Bayad PH App 2. Choose "Pay Bills." 3. Click "Loans" 4. Search and choose "Home Credit" 5. Enter Billing information: -(10-digit Loan Account Number) -Amount to pay -Client Name -11 digit Mobile number 6. Click Next , Then Check Account details 7. Click Submit. A confirmation page will appear. *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. HOW TO PAY FOR YOUR GROCERIES WITH HOME CREDIT CARD ACCIDENT COVERAGE Borrower Protection Plan provides comprehensive coverage and financial assistance for you and your family members in case of accidents. CUSTOMER FAMILY MEMBERS COVERAGE 120% Financed Amount Maximum of Php 150,000 COVERAGE A total of Php 50,000 per family member Our goal is to make sure you are protected in case of an accident. This coverage protects you and your family members if one of which sustains accidental death or bodily injuries, may it be in the same accident or not. This benefit is only paid if your loss is caused by accident and not any other reason. The loss must happen within one hundred eighty (180) days from the date of the accident. WHAT IS LOSS? LOSS in relation to hands or feet means complete severance at or above the wrist or ankle, and for eyes, it means total irreversible loss of sight. THE COVERED LOSSES ARE LISTED BELOW: * Death * Loss of sight in one or both eyes * Loss of hearing in one or both ears * Loss of the use of a hand or foot * Loss of the use of two limbs other than hands or feet * Dismemberment of the body, such as the loss of a leg or arm See table here for your reference. BPI Electronic Enrollment Traditional Enrollment 1. Go to BPI App. On the tile menu, scroll down and choose “Auto Debit Arrangement” or access the URL directly - https://bpi-ada.com/ 2. Select Home Credit as biller 3. Review the terms and conditions and click I agree box then click Continue 4. Enter your reference number or 10-digit loan account number 5. Select your BPI peso account to be enrolled then click Next 6. Your BPI-registered mobile number will appear. If correct, click ‘Yes, send me the code’. 7. Enter one-time password (OTP) sent via SMS then click "Submit" 8. Congratulations! You can now enjoy hassle-free payment transaction! Download Instruction Guide You can simply pay your installments through BPI. Just enroll your BPI account in auto-debit arrangement which can be done anytime, anywhere. To proceed, just follow the following instructions: 1. Download and print the ADA form. 2. Fill out the form with your bank details. 3. Sign the form (preferably using a pen with a blue ink). 4. Send the signed ADA form to our Office: 11/F Vertis North Corporate Tower 1, Bagong Pag-asa, Quezon City Contact Person: Payments Team, 7753 5711 or hand over to our Sales Associate in the nearest Home Credit partner store in your area Download ADA Form BDO NETWORK BANK Traditional Enrollment 1. You can simply pay your installments through BDO NB. Just enroll your BDO NB account in an auto-debit arrangement which can be done anytime, anywhere. To proceed, just follow the following instructions: 2. Download and print the ADA form. 3. Fill out the form with your bank details. 4. Contact Person: Payments Team, 7753 5711 or hand over to our Sales Associate in the nearest Home Credit partner store in your area. 5. Sign the form (preferably using a pen with blue ink). 6. Send the signed ADA form to our Office: 11/F Vertis North Corporate Tower 1, Bagong Pag-asa, Quezon City Download ADA Form HOW TO TEMPORARY BLOCK YOUR CARD CANCELLATION 5 DAYS OR LESS BEFORE DUE DATE 7-ELEVEN Payment Instructions Go to the Nearest 7- Eleven Store 1. Go to cliqq app or cliqq kiosk 2. Tap Pay bills and select Homecredit 3. Enter your Home Credit 10-digit Loan Account number ,mobile number and amount to pay then click next 4. Get the payment slip from the kiosk , present to the cashier and pay. *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. LIFE COVERAGE Borrower Protection Plan provides comprehensive coverage and financial assistance for you and your family members in case of untimely passing. COVERAGE 120% Financed Amount LIMIT Maximum of Php 150,000 In the event of sudden passing, Home Credit will receive a payment from Sun Life Grepa for the remaining loan balance. The rest of the coverage (up to 120% of the financed amount) will be given to your beneficiaries. WHO ARE THE BENEFICIARIES? Beneficiaries are the people you have chosen to receive monetary benefits coming from your Life Coverage. They may be your immediate family members or close relatives. IMPORTANT NOTE: To designate your beneficiary/ies, you may send an email to SLGFIAMCustomerService@sunlifegrepa.com. If you forgot to add a beneficiary or in case of no living beneficiary, or if the beneficiary was disqualified based on the agreed terms and conditions – benefits will be received by your next first relative, in this order: 1. widow or widower; 2. surviving legitimate and illegitimate children; 3. surviving parents; 4. surviving brothers and sisters of the full blood; 5. surviving brother and sister of the half-blood SAMPLE COMPUTATION OF PRICING HOW TO PAY ONLINE USING YOUR HOME CREDIT CARD SMOKETESTOVERLAY OVERLAY OVERLAY Check loan offers Check loan offers HOW TO PAY YOUR UTILITY BILLS ONLINE WITH HOME CREDIT CARD PARTNER STORES CEBUANA LHUILLIER Visit www.cebuanalhuillier.com/branch-locator USSC Visit https://ussc.com.ph/branches/ LBC Visit www.lbcexpress.com/branches RCBC Electronic Enrollment Traditional Enrollment 1. Login to RCBC Online Banking - https://www.rcbconlinebanking.com/ 2. On the main screen, click “Pay bills” 3. On the upper corner, select Auto Debit Arrangement 4. Click +Add new 5. Select HOME CREDIT as biller and account to be enrolled, input 10-digit HC loan account number then click Continue 6. Read the T&C and click I Agree to the Terms & Conditions 7. Enter the OTP received via SMS 8. Pop up screen for successful submission of ADA Enrollment will appear Download Instruction Guide You can simply pay your installments through RCBC. Just enroll your RCBC account in an auto-debit arrangement which can be done anytime, anywhere. To proceed, just follow the following instructions: 1. Download and print the ADA form. 2. Fill out the form with your bank details. 3. Sign the form (preferably using a pen with a blue ink). 4. Send the signed ADA form to our Office: 11/F Vertis North Corporate Tower 1, Bagong Pag-asa, Quezon City Contact Person: Payments Team, 7753 5711 or hand over to our Sales Associate in the nearest Home Credit partner store in your area Download ADA Form 2 YEARS DEVICE PROTECTION COVERAGE PERIOD The full protection plan that gives you 2 years of reliable coverage! The full protection plan that gives you 2 years of reliable coverage! * 2-years Accidental Damage and Liquid Damage * 1-year Extended Warranty Here’s an illustration of the period of coverage you can rely on while your plan is active: Please note that some manufacturers provide a longer warranty period. In such case, the extended warranty still starts when the manufacturer’s warranty expires, providing you with 1 more year of coverage. PRICE Get this coverage for as low as 15% of the device price, spread out to your monthly installments. So you don’t need to pay extra upon purchase of your gadget! Enjoy the benefits of 2 Years Device Protection with Extended Warranty for as low as ₱3.08 per day! Get this coverage for as low as 15% of the device price, spread out to your monthly installments. So you don’t need to pay extra upon purchase of your gadget! Enjoy the benefits of 2 Years Device Protection with Extended Warranty for as low as ₱3.08 per day! INSTALLMENT WAIVER Borrower Protection Plan provides installment repayment coverage for you in case of hospitalization and unexpected catastrophic event. INSTALLMENT WAIVER DUE TO HOSPITALIZATION COVERAGE Pays the monthly installment due up to a maximum of Php 20,000 (per installment). LIMIT Minimum confinement: 24 hours Overall maximum of Php150,000 WHEN ARE YOU ENTITLED FOR THIS BENEFIT? When confined in a hospital based on a written notice from your Physician for a minimum period of one (1) day. YOU DON'T NEED TO WORRY ABOUT ANY ADDITIONAL LOAN CHARGES AND FEES. WE WILL TAKE CARE OF YOUR MONTHLY INSTALLMENT, SO YOU CAN FOCUS ON YOUR TREATMENT AND RECOVERY. For your reference, please see the sample schedule below: WAITING PERIOD It takes 15 days after the loan contract signing to receive hospitalization benefit if the confinement is due to sickness. The waiting period does not apply if you are hospitalized due to an accident. COVERAGE LIMITATION The maximum total amount of all installments waived during hospitalization is PHP150,000 (sum of all installments during coverage period). Coverage limit per each installment is PHP20,000. INSTALLMENT WAIVER DUE TO CATASTROPHIC EVENT If your home is damaged by any of the listed catastrophic events and you cannot live in it for at least 3 days, your one (1) monthly loan installment will be waived (up to a maximum amount of Php 10,000). FIRE TYPHOON EARTHQUAKE *Disclaimer: Installment waiver due to Catastrophic Event is only applicable for active contracts within from November 7, 2022 – November 27, 2023 SM BILLS Payment Instructions Pay your installments through SM Bills Payment Center and have your payment be posted real-time! Just fill out a BPS Validation Slip with the following details: 1. Biller Name 2. Date of Payment 3. 10-digit Loan Account Number 4. Account Name 5. Cash Amount to be Paid 6. Contact Number *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. CANCELLATION MORE THAN 5 DAYS BEFORE DUE DATE BDO Electronic Enrollment Traditional Enrollment 1. Log in to BDO app 2. Tap More and choose "Enrollment Services" 3. Select HOME CREDIT as Biller 4. Input the Biller Details and click Continue 5. After Biller Enrolment, tap “Pay Bills” 6. Input the Payment Details 7. Under Payment Schedule, select "Regular Schedule date" to set monthly debit schedule. Select Monthly as Frequency 8. Input the start and end due to Home Credit Loan, then click Continue 9. Review the Payment details then press Continue to enroll Download File You can simply pay your installments through BDO. Just enroll your BDO account in an auto-debit arrangement which can be done anytime, anywhere. To proceed, just follow the following instructions: 1. Download and print the ADA form. 2. Fill out the form with your bank details. 3. Sign the form (preferably using a pen with blue ink). 4. Send the signed ADA form to our Office: 11/F Vertis North Corporate Tower 1, Bagong Pag-asa, Quezon City Contact Person: Payments Team, 7753 5711 or hand over to our Sales Associate in the nearest Home Credit partner store in your area Download File COINS.PH Payment Instructions 1. Log in to your Coins.PH App 2. Click "Pay Bills" and choose "Loans" 3. On the biller list, find and choose "Home Credit" 4. Enter Amount to pay 5. Enter the following loan details: -Account Name -Account Number (10-digit Loan Account Number) -11 digit Mobile number 6. Then click "Slide to Pay" *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. HOW TO PAY FOR YOUR HOME CREDIT CARD BILL BDO ONLINE Payment Instructions 1. Log in to your BDO Online Banking App 2. Click More, Go to Enrollment Services 3. Click "Enroll Company/Biller" 4. Search and Click "Home Credit" 5. Enter the following loan details: -Subscriber Number (10-digit Loan Account Number) -Subscriber Name 6. Then Click "Continue" 7. Then click "Pay Bills" 8. Fill in Pay From (Source of account) and Click Homecredit as Biller and input amount 9. Then Click Continue and then Confirm. *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. PAYMENT CHANNELS 7-ELEVEN Open 24/7 PALAWAN EXPRESS Open 8:00 AM - 5:00 PM USSC Open 8:00 AM - 5:00 PM AUB Open 8:00 AM - 5:00 PM CEBUANA Open 8:00 AM - 5:00 PM TOUCHPAY Open 8:00 AM - 5:00 PM M LHUILLIER Open 9:00 AM - 5:00 PM BAYAD CENTER Open 9:00 AM - 5:00 PM RCBC ATM Open 24/7 BDO ATM Open 24/7 RCBC OVER-THE-COUNTER Open 8:00 AM - 3:00 PM BDO OVER-THE-COUNTER Open 8:00 AM - 3:00 PM TRUEMONEY Open 8:00 AM - 5:00 PM VILLARICA PAWNSHOP Open 8:00 AM - 5:00 PM RUSTAN'S Open 8:00 AM - 5:00 PM AUB HELLO MONEY Payment Instructions 1. Log-in to your Hello Money Account 2. Tap the Pay Bills icon. 3. Fill out the necessary details the click continue -Choose Source Account -Biller Institution: "Home Credit" -SUBSCRIBER ACCOUNT NO. 10-digit Home Credit Contract Number -PAYOR’S NAME -Amount 4. Click "Confirm" *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. CANCELLATION 5 DAYS OR LESS BEFORE DUE DATE HOW TO PAY IN STORE WE'RE SORRY EXPLORE OTHER FINANCING OPTIONS BY HOME CREDIT Thanks for your interest! We currently provide cash loans to our existing customers but you can get your dream product in installments. Thanks for your interest! We currently provide cash loans to our existing customers but you can get your dream product in installments. Check available offers in the App CEBUANA Payment Instructions Pay your installments through any Cebuana Branches Nationwide and have your payment be posted real-time! Just fill out the Payment Form with the following details: 1. Biller Name "Home Credit" 2. Client Name 3. Contact Number 4. Cash Amount to be Paid 5. 10-digit Loan Account Number 6. Client Signature Payment successful! Collect your receipt from the representative. *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. GOTYME Payment Instructions 1. Log in to your GOtyme app. 2. Go to Pay bills and click "Loans" 3. On the biller list, find and choose "Home Credit" 4. Enter the following loan details: -Amount -Loan Agreement Number(10-digit Loan Account Number) -Phone Number(11-digit Mobile Number) -Name 5. Then click "Next" to check if loan details is correct 6. Then Click " Pay Now" *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. LIST OF VALID IDS PRIMARY IDS Unified Multi-Purpose ID (UMID) Driver's License Philippine Identification Card Postal ID (New) Voter's ID Professional Regulation (PRC) ID - Secondary ID with Address Required SECONDARY IDS Postal ID (Old) NBI Clearance Barangay Certificate Phone Bill Water Bill Electricity Bill Mobile/Internet/Cable Bill CANCELLATION MORE THAN 5 DAYS BEFORE DUE DATE EASTWEST BANK Traditional Enrollment 1. You can simply pay your installments through Eastwest Bank. Just enroll your Eastwest Bank account in an auto-debit arrangement which can be done anytime, anywhere. To proceed, just follow the following instructions: Download and print the ADA form. Fill out the form with your bank details. Sign the form (preferably using a pen with black ink). Send the signed ADA form to our Office: 11/F Vertis North Corporate Tower 1, Bagong Pag-asa, Quezon City Contact Person: Payments Team, 7753 5711 or hand over to our Sales Associate in the nearest Home Credit partner store in your area. Download ADA Form SECURITY BANK Traditional Enrollment 1. Login to RCBC Online Banking - https://www.rcbconlinebanking.com/ 2. On the main screen, click “Pay bills” 3. On the upper corner, select Auto Debit Arrangement 4. Click +Add new 5. Select HOME CREDIT as biller and account to be enrolled, input 10-digit HC loan account number then click Continue 6. Read the T&C and click I Agree to the Terms & Conditions 7. Enter the OTP received via SMS 8. Pop up screen for successful submission of ADA Enrollment will appear Download ADA Form ASIA UNITED BANK Payment Instructions 1. Visit any AUB Branch and proceed to the Virtual Teller for Over the Counter (OTC) Transaction. 2. In the virtual Teller, select “Payments” from the Menu. 3. Select the company from the list of the billers and fill out the required information. -Please Select Company: Home Credit -SUBSCRIBER ACCT NO: 10-digit contract number -PAYORS NAME: Name of Customer -PAYMENT MODE: Cash (Cash only) -Amount: Amount to be paid *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. CHECK OTHER OFFERS ON THE APP CHECK OUT AWESOME INSTALLMENT DEALS TODAY! You may not be qualified for a cash loan, but you can still get your dream product in installments! You may not be qualified for a cash loan, but you can still get your dream product in installments! Check available offers in the App CANCELLATION 5 DAYS OR LESS BEFORE DUE DATE SAMPLE COMPUTATION OF PRICING LIST OF BANKS IF YOU HAVE AN ACCOUNT FROM ANY OF THESE BANKS, YOU CAN TRANSFER YOUR CASH LOAN DIRECTLY TO YOUR ACCOUNT. Bank of China China Bank Savings, Inc. China Banking Corporation BDO Unibank Inc Land Bank of the Philippines Bank of the Philippine Islands Development Bank of the Philippines Union Bank of the Philippines Security Bank Corporation Asia United Bank Corporation East West Banking Corporation Robinsons Bank Corporation Philippines Veterans Bank CANCELLATION MORE THAN 5 DAYS BEFORE DUE DATE CONGRATULATIONS! GREAT NEWS! YOU ARE ELIGIBLE FOR A CASH LOAN! Ready to apply? Open the Home Credit app! Ready to apply? Open the Home Credit app! Check available offers in the App CANCELLATION 5 DAYS OR LESS BEFORE DUE DATE HOW TO CHANGE YOUR PIN RCBC ONLINE Payment Instructions 1. Log in to your RCBC Online Banking App 2. Tap on Bills Payment on the menu and Tap Pay Bill 3. Select your source account 4. On the biller list, find and Tap "Home Credit" 5. Enter the following loan details: -Reference number (10-digit Loan Account Number) -Amount 6. Then Tap "Slide to Pay" 7. Review details then Tap "Proceed" 8. Enter OTP and click Submit *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues." CIMB Payment Instructions 1. Log in to your CIMB App 2. Go to "Pay Bills" 3. Search "Home Credit" 4. Enter Billing information: -Reference Number: (10-digit Loan Account Number) -Amount to pay -Client Name -11 digit Mobile number 5. Then click "Continue" (check the details) then Click " Confirm" 6. Enter 6 Digit MPIN *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. SAMPLE COMPUTATION OF PRICING UNLIMITED ONLINE CONSULTATION With Borrower Protection Plan you have FREE unlimited online access to physicians or medical doctors from Grepa Medical and Diagnostic Center (GMDC) without the hassle of visiting hospitals or clinics in person. COVERAGE Unlimited use within the loan term. LIMIT For the customers only. OPERATIONAL GUIDELINES PATIENT SCHEDULING You may reach out to the hotline or send an email for scheduling or other concerns regarding your health conditions. The coordinator will receive the call or email and proceed with asking what type of medical issue you would like to consult (e.g. stomachache, high fever, a mental health issue or other medical assistance). EMAIL ADDRESS HCTP@sunlifegrepa.com HOTLINE NUMBERS Smart: 0960 268 4899 0929 249 8253 Globe 0956 830 0512 0966 922 6743 SCHEDULE Monday to Sunday from 9:00 AM to 5:00PM CONSULTATION PROPER Consultation will happen via video call through the Zoom website or application. There is no need to install anything, all you need is internet access. A link will be provided so you can talk to your assigned doctor. You may receive an e-prescription or diagnostic referral and medical certificate as necessary from the physician. Your medical details will be recorded and updated on the electronic patient chart. Download terms and conditions here. 1 YEAR APPLIANCE PROTECTION COVERAGE PERIOD Accidents can happen even to a brand-new appliance, so this is a great protection to ease your mind! Accidents can happen even to a brand-new appliance, so this is a great protection to ease your mind! * 1-year Accidental Damage and Liquid Damage * 1-year Extended Warranty Here’s an illustration of the period of coverage you can rely on while your plan is active: Please note that some manufacturers provide a longer warranty period. In such case, the extended warranty still starts when the manufacturer’s warranty expires, providing you with 1 more year of coverage. PRICE Get this coverage for as low as 11% of the item’s price, spread out to your monthly installments. So you don’t need to pay extra upon purchase of your gadget. Enjoy the benefits of 1 Year Appliance Protection with Extended Warranty for as low as ₱6.02 per day! Get this coverage for as low as 11% of the item’s price, spread out to your monthly installments. So you don’t need to pay extra upon purchase of your gadget. Enjoy the benefits of 1 Year Appliance Protection with Extended Warranty for as low as ₱6.02 per day! PNB Traditional Enrollment 1. Login to RCBC Online Banking - https://www.rcbconlinebanking.com/ 2. On the main screen, click “Pay bills” 3. On the upper corner, select Auto Debit Arrangement 4. Click +Add new 5. Select HOME CREDIT as biller and account to be enrolled, input 10-digit HC loan account number then click Continue 6. Read the T&C and click I Agree to the Terms & Conditions 7. Enter the OTP received via SMS 8. Pop up screen for successful submission of ADA Enrollment will appear Download Instruction Guide PALAWAN EXPRESS Payment Instructions Pay your installments through Palawan Express and have your payment be posted real-time! Just fill out the Send Money Form with the following details: 1. Biller Name 2. Date of Payment 3. 10-digit Loan Account Number 4. Account Name 5. Cash Amount to be Paid 6. Contact Number *You will receive confirmation SMS once payment is complete. Payments are posted real-time, but please allow up to 48 hours in case connectivity issues. METROBANK Electronic Enrollment Traditional Enrollment 1. Login to Metrobank Online Banking https://onlinebanking.metrobank.com.ph. Go to Dashboard > Select Pay Bills 2. Select Auto Debit Arrangement 3. Read the T&C and click I Agree to the Terms & Conditions. 4. Select Home Credit as biller > Choose Bank Account to be enrolled, input 10-digit HC loan account number on Subscriber Number then click Next. 5. Review and Confirm screen. 6. Input passcode to authenticate enrollment. 7. Pop up screen for successful submission of ADA Enrollment will appear. Download Instruction Guide You can simply pay your installments through Metrobank. Just enroll your Metrobank account in an auto-debit arrangement which can be done anytime, anywhere. To proceed, just follow the following instructions: 1. Download and print the ADA form. 2. Fill out the form with your bank details. 3. Sign the form (preferably using a pen with blue ink). 4. Send the signed ADA form to our Office: 11/F Vertis North Corporate Tower 1, Bagong Pag-asa, Quezon City Contact Person: Payments Team, 7753 5711 or hand over to our Sales Associate in the nearest Home Credit partner store in your area Download ADA Form STEP 1: NOTIFY HOME CREDIT PHILIPPINES Inform Home Credit about the incident which may be initiated by you or any of your family members. The claim is subject to verification – follow the instructions and provide all the required documents and information. Get in touch with Home Credit Customer Service through these contact details: VIA HOME CREDIT WEBSITE 24/7 Chat Support Click the "Chat With Us" button to start the conversation with us VIA EMAIL info@homecredit.ph VIA LANDLINE (02) 7753 5711 (02) 8424 6111 CANCELLATION MORE THAN 5 DAYS BEFORE DUE DATE EXTENDED WARRANTY COVERAGE PERIOD Cover your device against malfunctions even after the manufacturer’s warranty expires! Cover your device against malfunctions even after the manufacturer’s warranty expires! Here’s an illustration of the period of coverage you can rely on while your plan is active: Please note that some manufacturers provide a longer warranty period. In such case, the extended warranty still starts when the manufacturer’s warranty expires, providing you with 1 more year of coverage. PRICE Get this coverage for as low as 7% of the device price, spread out to your monthly installments. So you don’t need to pay extra upon purchase of your gadget. Enjoy the benefits of 1 Year Extended Warranty for as low as ₱2.8 per day! Get this coverage for as low as 7% of the device price, spread out to your monthly installments. So you don’t need to pay extra upon purchase of your gadget. Enjoy the benefits of 1 Year Extended Warranty for as low as ₱2.8 per day!