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Process Excellence
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Business Process Management BPM Business Transformation Innovation Lean Six
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Business Process Management BPM Business Transformation Innovation Lean Six
Sigma & Business Performance Lessons From Peter Drucker Organizational Change
Process Mining RPA & Artificial Intelligence Tools & Technologies


ARTICLES

PEX Network offers expert insights, practical tips and information on the latest
trends on all things process excellence. Keep up-to-date on key themes and the
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If you would like to become a PEX Network contributor to share your process
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Lessons From Peter Drucker


THE DANGERS OF ACCEPTING THE TRUTH OF ‘COMMON KNOWLEDGE’

2022-02-28 by William Cohen, Ph.D.


William Cohen, first graduate of Drucker’s PhD program, shares one of the
revolutionary management consultant’s most controversial assertions explaining
why what everyone knows is usually wrong

Read More...
Tools & Technologies


PEX RETROSPECTIVE SERIES: TRENDS IN INTELLIGENT AUTOMATION IN 2021

2022-02-25 by Adam Jeffs


Following on from expert predictions made in 2021 regarding intelligent
automation, PEX Network assesses how these hold up a year on and offers an
update on the state of the field

Read More...
Business Transformation


LESSONS FROM THE WINTER OLYMPICS THAT CAN BE APPLIED TO OPERATIONAL EXCELLENCE

2022-02-16 by Helge Hess, Ph.D.


With the Winter Olympics in full swing, discover the operational excellence
lessons that can be learned from each of the involved disciplines

Read More...
Organizational Change


USING PROCESSES TO ACHIEVE ORGANIZATIONAL AGILITY

2022-02-15 by Thomas Kohlenbach


How a focus on process optimization and standardization can be used as drivers
for the implementation of the Agile methodology

Read More...
Business Transformation


THREE TAKEAWAYS FROM PEX LIVE: OPERATIONAL EXCELLENCE 2021

2022-02-08 by Adam Jeffs


Wrapping up the advice shared by industry leaders from the likes of Unilever and
United Airlines at the PEX Network OPEX event, who shared their insights on
transformation, technology and achieving bu...

Read More...
RPA & Artificial Intelligence


PEX GUIDE: WHAT IS INTELLIGENT AUTOMATION?

2022-02-07 by Adam Jeffs


Discover the advantages of intelligent automation and how to implement it in
your organization

Read More...
Business Transformation


FIVE THINGS WE LEARNED FROM THE PEX REPORT

2022-02-04 by Adam Jeffs


With insights from the likes of Spotify, Siemens Gamesa and Nike, we reveal some
of the greatest process excellence success stories from the past year

Read More...
Tools & Technologies


HOW TO MAKE BETTER AUTOMATION DECISIONS

2022-01-31 by Bharath Yadla


Attain clarity over what processes should or should not be automated by applying
the Workato automation matrix

Read More...
Big Data & Analytics


OPTIMIZING CX WORKFLOWS USING PERFORMANCE BENCHMARKS

2022-01-27 by PEX Network Editorial


Discover how to identify priority areas for customer processes improvement at a
time where customer experience operations become more complex

Read More...
Business Transformation


EMERGING TRENDS IN BUSINESS TRANSFORMATION AND OPERATIONAL EXCELLENCE IN 2022

2022-01-26 by Helge Hess, Ph.D.


Process experts from Software AG analyze the state of transformation and
operational excellence and detail the primary trends that are emerging

Read More...
Lessons From Peter Drucker


PETER DRUCKER IN THE CLASSROOM

2022-01-24 by William Cohen, Ph.D.


Get an insider look at Drucker's approach to management practices in the
classroom

Read More...
Process Mining


THREE STEPS TO MAKE PROCESS MINING WORK FOR YOU

2022-01-20 by Thomas Kohlenbach


Discover insights from Nintex into how process and task mining offer
unprecedented process visibility and opportunities to gain efficiency

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UPCOMING EVENTS

PEX LIVE: PROCESS MINING 2022

08 - 10 March, 2022
Free PEX Network Online Event

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OPERATIONAL EXCELLENCE IN REFINING & PETROCHEMICALS

March 22, 2022
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OPEX FINANCIAL SERVICES 2022

March 23 - 24, 2022
New Orleans

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ALIGNING CUSTOMER EXPERIENCE TO OPERATIONAL EXCELLENCE

30 March, 2022
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WHY PROCESS MANAGEMENT IS THE KEY TO OPERATIONAL EXCELLENCE

31 March, 2022
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PEX LIVE: ENTERPRISE ARCHITECTURE 2022

05 - 06 April, 2022
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WHY PROCESS MANAGEMENT IS THE KEY TO OPERATIONAL EXCELLENCE

2022-03-31
11:00 AM - 12:00 PM EST

Uncover the true definition of operational excellence along with expert advice
from Nintex on how to...

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ALIGNING CUSTOMER EXPERIENCE TO OPERATIONAL EXCELLENCE

2022-03-30
09:00 AM - 10:00 AM EST

Learn how front-end customer experience and operations marries with back-end
processes to deliver si...

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UNLEASHING THE POWER OF RPA IN FINANCIAL SERVICES

2022-01-19
02:00 PM - 03:00 PM GMT

How Carter Bank & Trust and Nationale-Nederlanden Spain experienced increased
productivity, improved...

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