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HELP CENTER >EXCHANGES & RETURNS


REQUEST AN EXCHANGE OR RETURN

Returns and exchanges are always free for U.S. orders within 60 days of
purchase! We simply ask that you keep the original tags on the product
(underwear should be unworn in the original, unopened polybag) in order for the
product to qualify for exchanges or returns.

Requesting an exchange or return is easy, just follow these steps.:

 1. Request a free shipping label here. 
 2. Once complete, we'll send a shipping label via email for you to print. You
    can leave it in your mailbox, with your local UPS location and we’ll take
    care of the rest. Don't have a printer? No problem. Learn how to receive a
    return label here! 
 3. To check the status of your return be sure to check your email for a
    confirmation that your return or exchange has been processed. 
 4. From there, you can click the portion of the email that states "View Your
    Return" This will direct you to the Returns Center in which you can check on
    the status of your return.

Please note: If you have a military or American Territories address, you will be
provided with a USPS label and your return package can be dropped off at your
local post office. 

If the item you are returning is eligible for an exchange, you may request an
exchange at the time you process your return. To exchange for a different size
or color of the same product, simply select your new size from the drop down
menu. Please note exchanges for new colors can only be for items at the same
price point. If you do not see the size you are looking for, it means it is
unavailable in that style and color at this time. 

To exchange for a different style, click through the return process and request
a refund. You can then place a new order on our site.

If you are exchanging an item, we'll send your new order via standard shipping
after your return is dropped off. Alternatively, you can use your credit card to
get your new items sent immediately with an Instant Exchange. You’ll only pay if
your return isn’t in the mail within 14 days.

All exchanges and returns must be processed in the country the order was placed.
Learn more about international returns here!




Have more questions? Get in touch.


Our bras aren’t the only thing that offers support. Get in touch with a Fit
Stylist.



Chat with a Stylist on our website

Email: Send a message




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