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OUTSOURCING CUSTOMER SERVICES FROM SUPPORTYOURAPP: SAFE AND QUALITY SOLUTION

Boost your customer satisfaction rate by outsourcing your support team. Contact
us to learn more!


WHO IS SUPPORTYOURAPP

SupportYourApp is an outsourced customer service company originally founded in
Kyiv, Ukraine but operating now all over the world in over 7 locations. We have
a decade of expertise in delivering an excellent 24/7/365 third party customer
service in 60+ languages to more than 250 different businesses all around the
world.

Our support consultants deal with various inquiries from the end users in a
timely and efficient manner by covering all possible channels of communication
that can be easily integrated in our in-house built QCRM system upon our
clients’ request.

We rejoice in being customer-centric, empathetic and professional. We want all
of our clients to receive over-the-top customer satisfaction rates!

SupportYourApp is a customer support provider for Calm, MacPaw, SplitIt and more
than 250 other companies. Contact us at hi@supportyourapp.com, and let's create
a beautiful customer experience together.


OUTSOURCE CUSTOMER SERVICE AS A KEY TO SUCCESS

Looking for external support solutions? Outsourced support is getting more and
more popular each year. Let's see what are the pros of collaboration with a
Support-as-a-Service outsourcing provider like SupportYourApp.


SAVE YOUR PENNY WITH CUSTOMER SERVICE OUTSOURCING

Hiring support staff and building a top-notch support strategy within your
company structure can cost a fortune. It's way better to focus on your business
agenda and let the outsourced customer support team take care of your users for
a more reasonable cost.


IT OFFERS MORE COVERAGE

SupportYourApp offers the coverage of absolutely all your preferred means of
communication — phones, chats, emails. We are also fully integrable with the
most popular chat and phone systems which makes our services smooth and flexible
to suit all your business needs.


WE TAKE CARE OF SUPPORT CONSULTANTS

SupportYourApp hires, on-boards and takes care of training (with our customers’
knowledge base that we can help develop) the support consultants that are the
most suited for your particular needs. Our customers are as involved in this
process as they want to be.


WE SPEAK 60+ LANGUAGES

SupportYourApp speaks 60+ languages, and we are constantly looking to expand our
pool with even more professionals.


WE KEEP RESPONSE TIME AS SHORT AS POSSIBLE

We take care of your customers’ inquiries as fast as we can to ensure a high UX.


CUSTOMER CENTRICITY IS IN OUR DNA

We provide superb customer service support, as it is in our DNA. It is the basis
of our operation. There is no SupportYourApp without a customer centricity and
that is a guarantee for a superb customer care outsourcing solution.


KEEP YOUR DATA ZIP-LOCKED

SupportYourApp is PCI/DSS & ISO/IEC 27001:2013 certified, so you don’t have to
worry about the safety of your data. Instead, you can put those freed resources
into managing and scaling your business.


THE BEST SUPPORT SERVICE OUTSOURCING SOLUTIONS: WHAT DOES SUPPORTYOURAPP OFFER?

 * 24/7 coverage
 * 60+ languages
 * Dedicated or shared support consultant
 * Reliable service
 * Constant analysis of your business’ performance
 * Brand development expertise




OUTSOURCE SUPPORT TO GROW FASTER & BECOME A UNICORN

Helping global tech Unicorns scale faster by taking perfect care of their
customers via chat, email, phone...

Outsource My Support
No upfront payments / No obligations

“We have drastically improved all of our KPIs... customer satisfaction is higher
than ever!”

Monica Perez, Head of CS,
SignEasy, Inc.


On Board with Chris (in 264 sec)


OMNI-CHANNEL

We cover all ways and channels of communication with your customers. Show full
list

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ULTIMATE SECURITY

Our clients' security is the priority. That's exactly why we are complied with
all essential security standards.

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30


Countries


Clients all over the world




Languages


We speak our customers' language

"Hi! I'm Daria, CEO and Managing Partner at SupportYourApp, a
Support-as-a-Service company that has been providing secure customer and
technical support services since 2010."

Read Company Story


FAQ

To get the fastest answer for any question simply contact us and ask anything.

Ask Us A Question
What is customer support? Customer support is a range of services aimed at
providing the customers with assistance and answers when it comes to purchasing
and using the product. How to outsource customer service? To outsource your
customer support service, contact us at hi@supportyourapp.com, and we will
answer all the questions and provide you the help you need. Why do companies
outsource customer service? Outsourcing Support service is a great way to gather
a team that is going to ensure a great user experience and will provide
top-notch care without you having to set the team up and teach them the product.
SupportYourApp will do that for you. How much does it cost to outsource customer
service? It all depends on the size of the team, the number of languages, your
hours of operation and whether you prefer a dedicated or shared team of
consultants. Click for more details about pricing. What are the outsourcing
customer service benefits? Outsourcing help and business support helps you leave
the room for developing your brand and reach new heights without having to worry
about hiring and teaching support consultants. Plus, outsourced customer service
cost is much lower than building an in-house team from scratch.

Helping modern startups scale faster by outsourcing customer support.

Customer Centricity World Series Award for employee experience in 2020-2021.

Company

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Information security

SupportYourApp's Security Privacy and Cookie Policy Sub Processor List Terms of
Use

Outsourced services

Call Center Outsourcing Outsourced Answering Service Tech Support Outsourcing
E-commerce Customer Service Outsourcing Live Chat Outsourcing Help Desk
Outsourcing Back Office Outsourcing Amazon Customer Support Outsourcing

Location:

Delaware Office:
1007 North Orange Street,
4th Floor, Suite 122,
Wilmington, DE 19801, USA.


Send your CV:

cv@supportyourapp.com


Become our Client:

hi@supportyourapp.com
1.888.959.3556





© 2010-2024 SupportYourApp, Inc. SupportYourApp Limited. All rights reserved.
SUPPORTYOURAPP®, QCRM®, QUIDGET® are registered trademarks in the US and other
countries.